The Crown Rivers - JD Wetherspoon in Hillingdon

On the plus side: The service served the ordered dishes efficiently. Minus: The food was very difficult to digest, my wife threw up the entire dish on the plane, and the flight back to the country was a nightmare.

Should have known better. As many seats crammed in as possible, overcrowded and certainly not safe if they ever needed to evacuate. Food was tasteless and over priced v portion sizes. Asked for a VAT receipt and the waiting staff had no idea what I was asking for. Honestly best avoided.

Just look at the photo. Not the worst place but food gets little attention

The Doom Bar beer here is GOOD. The staff are also nice and helpful.

If you have to, stop if not, go ahead I got a margherita pizza, but it was the really bad frozen ones! Fast service, friendly staff but the food is truly beautiful

A nice pint of Guinness and a good glass of wine. Limited seating but couldn't fault the drinks.

Honestly, never been to a worse spoons. I don't expect much but when food takes 30 mins, online "can't process payment" but still debits my account, staff are hapless, more than double the price of my local spoons and food is actual trash, it doesn't make for a good experience. If it didn't have a major monopoly within terminal 5 I cant imagine it would get the level of business it does.

We got a number of times a year and service is always consistently good. Lots of customers and quick turnaround. What’s hit and miss is the food. You can be lucky and have a perfectly edible meal (but bare in mind it’s notoriously just the quick and easy food cooked with a deep fat fryer and a microwave) or you can get something that’s been nuked and barely recognisable like our fish was today. Cheapest sit down meal you’ll have at the airport tho for sure! Our best meals and experiences have always been at breakfast time.

Waiting staff and bar staff range from the indifferent to the downright rude. First and last visit.

Great place to eat in T5 if you do not have a lounge.

Self service scan and order. Self service tea and coffee. The food came and it looks like child plate. This is what the world has come to and there will be no human interactions anymore! I would have felt better going to fast food chain.

You have to give your email address before you can even order (QR code only, no human option). The app says you can swap items in your breakfast, but I couldn't see how. For coffee, they bring you an empty cup and you have to take it to a machine. If you're travelling alone, this is when someone might unknowingly steal your table. The food was fast and not bad, but the service experience was frustrating.

Chicken tikka masala was delicious and affordable prices even in the airport

Please pay attention and dont make the same mistake like me. I ordered through the QR-Code on the table and it charged my credit card but the order didnt go through. Some employee called Arnav told me to order again and contact wetherspoon directly. Contacted Wetherspoon but no feedback.

First time eating at this establishment, helpful staff and great to get an English breakfast one last time before flying out. Cannot say enough about one staff member Oscar, superstar of Customer Service in my opinion, he was helpful and made sure I had everything I needed to enjoy the experience. That is something I do not always experience in a fine dining restaurant. Well done, will definitely eat there again when I am in the airport again. Definitely recommending to friends and family.

Allergen information on their menu is not accurate. While I was offered a refund, It was incredibly time consuming

Drinks are as expected but the food was absolutely foul. Service team was great and prompt, app easy to use but dear god the food was terrible

The well-attended restaurant had a warm, cozy atmosphere. The selection of drinks was great and the price-performance ratio was okay for an airport. The burger tasted solid and the portion size was just right for a little refreshment. Would definitely visit this restaurant again.

Been kicked out for not having any more drinks or food, despite having had breakfast 20 minutes earlier. Place was almost empty

It’s incredible how smoothly and well this airport branch works in incredibly difficult circumstances. The kitchen for example from which the staff collect food orders is across a direct path of heavy foot traffic around the terminal before they can get to seated customers. The staff are amazing in working under such difficult conditions.

A sad, dishevelled burger, cruel to bring it into existence. I ate it out of pity.

So I had a burger and chips. Food good, but I am mainly putting in a high rating for the excellent staff who looked after me and also refunded me following an issue that was not of their making (random drunk traveller nicked my burger right in front of me). The staff were super helpful and made sure I was OK. 10 out of 10 for excellent customer service!

Delicious breakfast sandwich and juice!

Very busy but very quick service, food was standard spoons, all good.

This is by far the worst burger I ever had for 17 pounds. First they brought uncooked bacon and unrelated cheese, once I complained they microwaved my burger, with my lettuce and tomato inside. You can have a drink buy its a waste of money on food. Service people are nice

Ordered double beef burger. The beef parties were barely warm and tasteless. If I could give the food 0 star, I would. It is expensive too.

Midday flight so stopped for lunch. Tables available and ordered via app. Ready to use and prompt service and can recommend the gourmet burgers.

Very convenient and large outlet. Very good got food options. I enjoyed some pasta (veg) and Ramen bowl (vegan) Service was good and space was open though crowded. The menus were stocked on the other side of the passage way which was a bit confusing - but the staff was quick to guide and help so full points for that. The experience was as overall great- so I am surely coming back again 😀

Great food at a reasonable price. Ordering and paying via an app is fun and unusual. But it's packed with people.

A bit slow for an airport eatery but pleasant enough, good range of drinks and the food was good.

Very solid! I like to come here when having a layover. Friendly service and tasty food. Free refill coffee also has decaf, which is a plus.

Ordered pizza, taste like frozen pizza warmed up. Burger was dry and bland . Typical airport food

Convenient ordering, friendly staff, but absolutely nothing good about what I was served. The chicken and bacon "BBQ" panini was tasteless and expensive for what it was. The Citra IPA I ordered was warm and flat, making me do something I rarely do: not finish a beer. Avoid avoid avoid if you're in terminal 5.

If you want to go for a drink it's fine, but do not order food - in the salad there were old leaves, burger was small and without almost any sauce and not very good either. As well waiting time was longer than in the app. A positive is that drink arrived fast.

Plenty of seating and reasonable atmosphere. Self order on their app but not easy to find breakfast extras so went without sides. Ordered the small breakfast which came quick but not worth the £9.60 especially the tasteless sausages and mildly warm baked Beans etc. Best but the endless self help coffee from the machine. We will avoid next time and stick to Starbucks or the other bar at the south end of the terminal.

£9.85 for a sharing portion of Nachos. More guacamole than tortilla chips.

Great option to eat well and quickly in T5

Horrible staff.. Kicked us out stating “no food from outside” even though we have ordered 3 plates from them, my wife had certain allergies and food restrictions so she had to bring her own food. NEVER AGAIN!

Trash. Trash. Trash. Food is ABSOLUTE trash. I ordered a double cheeseburger. Never mind it cost 15 Euros and was the size of a McDouble, the burger patties were more dry than saltine crackers. Then, they brought out the trash margarita pizza. I’m not sure why they call it a margarita pizza. It was literally just cheese. Nevertheless, the cheese and dough were more burnt than an Irishman in the Sahara Desert. Do not eat here.

Food is as plain as eating cardboard. Ordering process is cumbersome. Food was delivered quickly. Atmosphere is average. Will not be back. Ever.

Location located inside Heathrow's Terminal 5. The staff is really kind. The food is expensive and of poor quality. Even the beer was nothing special, it seemed to be diluted with water. Given the prices, they could improve the quality. I don't recommend it.

Best airport Spoons experience I've had This is about the 4th or so Spoons in an airport that I've been too. Its a good size and there were plenty of tables. Staff were extremely friendly, breakfast came within 10 minutes of ordering. My mcmuffin was very tasty and hot. Would recommend for a well priced drink or food away from the chaos of the airport

Onion rings was soggy and old. Chicken bites was decent. Services was quick and ok. UK standards* prices are acceptable

The Margherita pizza is highly recommended. Nice big and fresh dough. Ordering/payment works online via a QR code. After ordering, the food came quite quickly. It is also recommended to order a coffee, as you can refill it as often as you like.

I asked for a pizza which was delayed 20 minutes. Nobody asked me anything after waiting. Not even the one in charle Who told me to get back but he didn't worry about my order. Nonetheless, Deondray a waiter asked and in 3 minutes he gave me my pizza. I really appreciate her effort to serie as nobody did. And in fact very kind person. Thank you very much Deondray!

Typical spoons food, but 3x the price it normally is with it being in an airport

They serve quickly and the food is delicious.

The food tastes absolutely awful. Even a bit worse than your usual Wetherspoons. At least the service is quick.

What I like about wheterspoon is the beer variety and great food, airport prices are always a little more expensive that usual, but the service is great and you can order from the app

£15.50 burger is not even as good as MacDonalds.

Literally serves the worst Pizza you could imagine and gets very busy. Only plus was the waitress had the most amazing rear end so was kept occupied.

Food severely overpriced for both quality and quantity. Baked beans tasted of dilute tomato water. Coffee was good.

At a very busy location on a very busy day, the staff are wonderfully attentive and friendly. Absolutely love a busy pub with great service, props to spoons and team for getting it so right here.

It is not much cheaper than those around it and the quality is not very good.

Eggs were runny watery and undercooked , my mothers bacon sandwich came out with stale bread that you’d use to feed the ducks, she sent it back and then received the same bread again, and then asked to change it to toast and had to wait 10 minutes for them to pop a bit of toast in a toaster

It’s the Taylor Swift of pizza. Extremely mid. Tikka masala or fish and chips look like better choices.

Rubbery in daylight!! 15 chips for £4.95!!!!

Truly despicable. Had to wait 45 minutes to get cold mushy horrible fries. Could get better service in a third world country. Complete and utter mess

Fish is not tasty. Paninis cheese filling is too little.

Really bad in every sense. The only reason to sit here is when you have a long wait for your flight.

We'll...when it comes to airport food you are never far away from a bad meal so we were pleasenty surprised that it was actually really good. Perhaps it was the low expectations, but I really liked the fish and chips that were on my mind since I knew I was going to be stepping on British soil. I had the Danish beer with it and my lovely wife had a salad to share the beloved fish and chips. Overall a great and pleasent experience other than having to order through an app which I really detest. Cheers.

Half an hour just to order, next time paying the £2 extra and going to Gordon Ramsey.

Super busy airport Wetherspoons. Tables squeezed in for maximum revenue. Expensive compared to town centre pubs, but you are inside the airport. It is still the cheapest place to eat hot food, have a drink before you depart. Service was quick... Food okay, generally great for what it is.

Good place to have breakfast at Heathrow airport.

Really poor service from behind the bar. Inefficient, clumsy and gormless-every one serving. Sorry but you need to bring your A game here.

The restaurant itself is warmly decorated, depending on where you sit. At the beginning of the restaurant you are literally stuck on top of each other so that you can hardly move. However, if you go a little further into the interior of the restaurant, it becomes more comfortable. Unfortunately I have to say that the service is unreasonable. Ordering and receiving food is like an odyssey of guidelines. You have to get the drinks yourself and pay at the table using a QR code. On a hectic day, I just miss someone to take my order so I can unwind. Here it's the other way around - you have to ask for service or actually look for it. The food was really bad. Only the café's dropper was tasty. However, the day was ruined by a lady who said I was sharing my cup with someone. Overall, my visit to this restaurant was disappointing and unfortunately I cannot recommend it. The ambience is cozy, but neither the service nor the quality of the food is up to par. There are definitely better alternatives in the area. The best thing you can do is no longer go to London Heathrow. This airport was so crowded that we had to rent a lounge to sit in

Good food, but very small portions.

Have eaten here a couple of times over the past year and though I wasn't a fan of their vegetarian breakfast, I did enjoy their brunch options. The policy here is find a seat, sit down and order from the QR code. Once you have ordered, food comes out pretty quick. There is a tea/coffee counter which has condiments too. I ordered the chilli non carne which was great and filling. It came with a bean chilli, rice and nacho chips. Would definitely get it again.

Terrible food, it’s not freshly cooked but reheated

Always reliable Wetherspoon chain restaurant/bar at BA Terminal 5. Quick service even during rush hours, plenty of chairs, good vibes, reasonable price point and large range of craft-beers on tap. In contrast to Ireland Wetherspoons, they do serve super-chilled Guinness :-)

Don't get any food here that's not classic pub cuisine, anything "creative" they try to do is a shambles.

Pizza was good but not the best. Converted to euros, it's already expensive for a Mageritha. Service top you have to order yourself similar to a pub

This is my first time here someone did come back and say to just find the seat period and then they have a scanner code on the table with the table number and you scan to order period which was pretty cool I definitely understand that and people cannot skip out their meals they act the papers before getting their food period they have an awesome kind of beer garden setup where people can stand drink some beer tall have fun while waiting on their flight the kitchen is on the other side of the restaurant here I was wondering where the food was coming from when you see the kitchen period the food was okay definitely different from the US of course which is not a bad thing was really good Mediterranean salad was really good as well here David's too much salsa definitely taste it different definitely similar to ketchup. Overall cool place to eat while waiting on your flight it's definitely come through and get some food period

Probably the most decent real food I've ever eaten at an airport without breaking the bank.

Average throughout. As expected

I forgot my phone on the table in this pub and only realised once I was already on board the plane. Luckily, thanks to the excellent service from the staff at this establishment, I got it back two days later when I returned to the UK. Not only did they keep it safe, but a friendly girl also brought it to me in the arrivals area. I'll always return to this pub whenever I'm at Heathrow, not just out of gratitude, but also because I love the Ultimate Burger with a beer before travelling. THANK YOU VERY MUCH TO THE WHOLE TEAM!

Driest Spoon's brunch I've ever had. Just because it's in an airport shouldn't mean the food tastes like it's been served on a plane. And, obviously, vastly more expensive than a standard Spoon.

If you serve Asian food (ramen) you should have chopsticks too.

It's at the airport. Very expensive compared to others from the same franchise

The most bland fish and chips I've ever had. A little salt goes a long way guys. Try seasoning your food.

The "Large breakfast" is really a big portion, but it's quite tasteless, a bit cold, so its enjoyment value is not very high. Anyway, the service is fast, and online ordering is convenient.

Is good option at Heathrow airport when you are in a rush and need some quick hot food and a drink ! The only downside this Wetherspoons doesn’t serve desserts as the other ones.

Just had breakfast here. It was super busy but managed to get a table. Ordered off the app. Drinks came within 5 minutes and food within 15 which is a miracle considering how busy they are. Service was exceptional. Food was decent but it’s not fine dining. It’s simple and effective. Don’t expect amazing quality food but the traditional breakfast was good. Even the bacon was decent. The smashed avocado and additional bacon went down well too. I would go again if nothing else for its efficiency and you know what you’re going to get. It’s spoons

Food came fast but way overpriced and just « okay ».

There's loads of seating here, but it still gets very busy, so you might have to wait for a short while for a table. There's a reduced menu compared to normal Wetherspoons pubs, but there are still lots of options. Ordered on the app and food and drink came really quickly. Our food was cooked really well and piping hot. Definitely recommend for value and speed.

Horrific overcooked burger, soggy and tasteless onion rings and bad fries. Impersonal service. Never come here.

Most disgusting burger I ever had in my life for £16 - should have got mcdonalds. Food came out quickly, servers are friendly.

Pizza came quite fast, beer in an amazingly fair price for an airport, kind staff

Absolutely dreadful food. I chose this place as the best of the worst for a reasonable price. But the burger was dreadful. Cheese wasn't even melted.

There’s a female manager who didn’t even try to accommodate customers. She just tells you to go to the bar. I requested that my food not be made with vegetables bring that it was a ramen bowl. She refused to tell the kitchen. The waitress was very nice though.

Ordered egg and cheese muffin, very well done. Service is super fast and team at cashiers are very helpful. Coffee is multiple refill but not the best to be honest

Amazing staff. Laurel offered to help me as I was solo travelling with bags. Sorted me with seat near coffee machine so I didn't need to worry about carrying hot tea while juggling. Incredibly friendly excellent staff...

Everything is just almost ok... It all tastes just a bit cheap. Service is good!

My pizza was undercooked - didn't even know that was possible. Had a very bad time with my 15 £ pizza.

It’s an airport restaurant but fantastic service and stomachable prices with super friendly service

they didnt give me any utensils, and when i asked for a fork and knife, they hit me over my hands and told me to use them

I was treated like a dog was having a meal walked out to get painkillers for a few minutes not knowing the rules of the airport ,the stuff called security ripped my things and threw my little bag at me to get out just because I was African .shame what happened to dialog after I bought food there.very sad I was left speechless

Food terrible. Coffee even more terrible! Save your money.

Quite disappointing. I ordered scrambled eggs on toast: the egg was cold and without salt, the toast completely soggy. The coffee was fine, however.

Love a spoons but this food was appalling