Based on 435 opinions finded in 1 websites
Based on 435 opinions finded in 1 websites
Nº 607 in 987 in Hillingdon
Opinions
Great food overall, service is excellent as well.
Abdullah Muhammad . 2024-02-10
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Great food good service Malka which is the staff always knows how to welcome customers so 5*
Sanjiv Salhotra . 2024-01-26
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Great restaurant with friendly staff. Highly recommend the place to try some delicious food.
Sukhjeet Singh . 2024-01-03
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Places is fabulous, nice food I always love to eat here cleaning too good .this is my favourite place to eat♥️ and your staff, very cooperative .which I really like. And I recommend to all to visit here
Pav Grewal . 2023-12-15
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NEW Very tasty clean food top class customer service. I been using this place for many years always perfect many thanks
Gurmeet singh . 2023-12-13
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I had a nice experience The food was rightly cooked
zeek Parzival . 2023-12-13
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Very tasty Food prepared in a neat and hygiene environment .. excellent service
Kannan gim . 2023-12-04
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Very tasty clean food top class customer service. I been using this place for many years always perfect many thanks
Nusrat . 2023-12-04
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Staff is very good and cooperative Food is also very tasty 🤤
Deepu Dhaliwal . 2023-11-05
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Staff is very friendly and food was very delicious
Dev Ramgarhia . 2023-11-05
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we have been there many times and always enjoy our meals.very satisfied with customer service and quality of food.
Thomas Oklei . 2023-11-02
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Wonderful food nice place to eat staff nurture excellent,, 👌👌
Gurdeep Singh . 2023-11-01
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I order from here a lot when I'm in the area. It's absolutely incredible food, full of flavour, generous portions, piping hot. I can't fault anything about it. It's always delivered on time or early. I always look forward to Roosters when I come to Hayes! P.S. The seasoned fries and the BBQ wings are to die for 👌
Saffron . 2023-10-31
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I had dinner from here and had a good experience with the food as well as the service
vismaya sivan . 2023-10-28
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The food was delicious and the grilled ones are my favourite Would definitely recommend to other
Amal S . 2023-10-26
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Ordered 2 hot chicken but received salad wrap. Only few small pickles of chicken . Ordered hot but no sauce. I was disappointed. It is called peri peri CHICKEN but you don’t put chicken. Your wrap doesn’t worth £5.99. Takeaway always been rubbish in your restaurant.
Bavikna Hema . 2023-10-18
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Don't go there to eat in, they prioritise deliveries.
Sear Syed . 2023-10-14
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At night this place is not very good. Besides of this if you order a chicken breast it tastes awfully. They don’t make it with enthusiasm. The chicken could be better.
Farhad Ahmed . 2023-10-10
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Loved the food it had great flavours and seasoned to perfection. The service was great as well thank you would definitely be visiting again.
Ellen . 2023-09-04
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One of the best roosters piri piri in West london. Top quality chicken and food. Service is always great, speed, and quality everytime.
Awais Pervez . 2023-08-31
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We ordered from here for our work lunch and all of our staff where extremely happy with their food. I don't normally eat sweet potato but their fries are always a go to for me. Service is amazing, friendly and always helpful
Mini & Me . 2023-08-29
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The staffs are friendly and the dining atmosphere is fine as well.
Basil P Jiji . 2023-08-19
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I can't understand a place that doesn't take cash. It's 2024, we're years past COVID, there's a till in place, so why am I forced to pay by card!?
S . 2023-08-12
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Ordered a chicken fillet burger today and it was dry and absolutely tasteless. You literally can’t chew it. Lettuce looked overly wilted and unappealing. The quality of food in this place is shockingly unacceptable. They can’t even get plain old chips to taste good, let alone anything else. Won’t be going there again.
M Bee . 2023-08-10
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Super professional staff who are always very helpful. Amazing food too!
A C . 2023-08-03
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Regular customer here! Food is always delicious and staff are always pleasant and make you feel welcomed. Highly recommended.
P P . 2023-07-23
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Brought a chicken wrap the chicken still had a vein in it plus it was under cooked when told staff was not treated professionally but got a wrap back which was more cooked would have preferred my money back and when do chicken meat have veins in it
Ashok Mangara . 2023-07-19
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Food was lit and customer service amazing.
rahul mann . 2023-06-02
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Warning: Card only establishment Despite having the exact amount required on me staff would not accept cash. Only roosters I've been to where cash has been a problem. Will never visit again, thanks.
Dan . 2023-04-28
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Order staff lunch from roosters for 40 people and they have sent burned cob on sides not ordering again
Natasha Caur . 2023-03-30
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Delicious dishes! Enjoyed all the food that we had! Compliment to the chef! Will definitely recommend everyone to try their food! Mind -blowing customer service! 💯
Gagan Verma . 2023-02-15
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The food was excellent and the atmosphere was also great. Friendly staff and got my food quick. Will definitely visit again!!
Krish Sarki . 2023-02-13
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very nice food and staff are very helpful and friendly.will definitely visit again.
harjinder singh . 2023-02-09
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Fantastic service 😊staff was very good and very unique taste of chicken it was very good,fresh and hot.
Reenu Bhatti . 2023-02-09
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Very good customer service and very good food
Bhupinder Singh . 2023-02-03
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Food is fabulous. And most important the service is very nice . It's the best place
Jasnur Kaur . 2023-02-03
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Very good food n customer service was excellent
ਰੇਸ਼ਮ ਸਿੰਘ . 2023-02-03
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The chicken was smelly it had definently been kept for longer than supposed to when I bought this to the attention of the staff they would not let me change my food and I ended up giving them the food back… Also the staff were very rude and not helpful at all I’m not sure where they learnt their customer service skills. Me and family will never be eating here again
Abdul Shabazz . 2023-01-31
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Always something missing from the order. When you call them they are helpful and say next time you're in we will replace the missing items however staff in restaurant refuse. What has happened to good customer service !
I R . 2022-12-20
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Bad delivery and never comes when order happened many times
J K . 2022-12-14
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Very dirty place, chickens smells really bad, the staff is very arrogant, don’t accept cash as well. Never going there
Haider Khan . 2022-12-04
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I've been a customer for very long time and this is my first review. £16 for food which tasted like 2 days old warmed up diner. Chicken burger was very dry and definitely not fresh. This is an insult
Maria Rosa . 2022-12-02
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Was very nice. Until they put the prices up on Uber eats we used to get wings platter but it’s tooo expensive now.
wagwan6248 . 2022-11-30
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Pathetic customer service, told me food will be ready in 20 minutes and it took 50 minutes and they didn’t even know I was waiting. Avoid please
Edward Kn . 2022-11-25
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Food was ok but bad customer service. We went to uxbridge road, Hayes branch to eat in. The staff were not friendly, Also they did not bring the food on the table but instead left it on the counter and shouted to come and collect it. I would not waste my time there again. I would go to nandos which has much better food for similar prices and excellent customer service.
Shekib Farooqy . 2022-10-23
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Best peri peri that i had. Lemon and herb is delicious.
Cosmina Pirvu . 2022-10-12
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Twice we order and again it was burned spoke to them over the phone and the staff was so rude he goes i am not cooking its chef and chef said its not burned we said we are not lying we can send you the picture..they didnt believe they want me to come down and show it to them , such a waste staff .. I am sorry but should learn some customer service ।।
Kultar Khaneja . 2022-09-16
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Thanks for ordering it was so thanks and my favourite
Kadra Ali . 2022-06-18
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Hit or miss sometimes. Been ordering from this place for years. Sometimes the chicken is cooked well the other times it’s burnt to crisp which then affects the taste. I don’t think I’ll be ordering again.
Nel D . 2022-06-11
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Friendly and helpful staff with great healthy food
Ranjit Singh Mann . 2022-06-06
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Eating here about 3 years, and always happy, price matches quality, always happy to come back.🥳
Donatas Liaukys . 2022-05-14
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I have ordered a whole chicken meal on 7th of May,22. Chicken wasn't that great , mostly dry. Still we ate it. But I didn't expect with the french fries. I was surprised to find leftover fries mixed with the freshly fried fries. I paid the money in full, they didn't gave me discount on the fries. Please check the fries, so that you may not receive leftover fries in takeaway. Careful, how todays world make money. Its embarassing to treat customers like this.Hope they will look into this.
Domnic Gomes . 2022-05-07
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Avoid please. Hard and chewy meat.. badly cooked reheated meat. Dont know what kind of person is running this place, ppl spend money to generate business and here they destroying it by serving reheated and old badly cooked food. Rubbish.
Sandeep Sidhu . 2022-05-06
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I have been there a few times and absolutely love the place. The food there is very tasty which makes me come back. Futhermore, the service they provid especially through there employees is amazing as they have very friendly staff members who always greet with a smile and try their best to solve any concerns or question we have. Thanks Rooster for your service.
Syed Naqvi . 2022-05-05
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Bought a take away last night got home and the chicken was burn not happy order number 650 I went to shop spoke to staff show them the photo of the burned chicken they didn’t offer replacement They worker said ah only on the skin Not happy
Wathik Mohammed . 2022-05-05
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I tried to phone an order through but the phone was engaged so I went to the shop to be ignored for 30minutes while the staff member was on the phone to his friend before taking my order for a chicken wrap, then 15minutes later they told me there was no salad so I would have to do without, from entering the shop to leaving with my order it took nearly 1 hour, when I got home the wrap was cold and the chicken was dry and hard, the worst experience I have ever encountered, I would never go back there again.
Mesut Ozturk . 2022-05-02
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They forgot one of my meals on delivery from Uber eats. When I rang them to see if they could resolve the issue, they said order a garlic dip on Uber eats and we will send your meal to you with extra haloumi. I said ok fine but then checked that actually just to order garlic dip from Uber eats was £5.79!!! So basically they wanted me to pay for my meal again. I am so disappointed! The girl on the phone was so rude and even said ‘I’m fasting too and I haven’t eaten too’ sorry????? Not really my responsibility. I was ordering from them for the first time and I will never do that again.
Rab Kaur . 2022-04-25
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Chicken was dry and chewy. Sign says it’s steamed then cooked on the grill (Nando’s style) but definitely wasn’t steamed fresh that day, can tell it was a day or 2 old. Chicken was barely warm and hadn’t spend long on the grill. The chips were alright. Table was dirty.
Josh S . 2022-04-08
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Top tier, scrumptious food and welcoming staff. Roosters has it all. I recommend highly as it’ll surprisingly fulfil your expectations. - Mu
M. Hassan Ali . 2022-03-27
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The customer service is always good here, the food is delicious and the staff are very friendly and helpful. Will be coming again.
Gowry Ganenthira . 2022-03-19
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Amazing customer service and tasty food
anksut lama . 2022-03-16
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Every food is very taste as well as customer service also good. I am enjoy the food
Sukh deep . 2022-03-05
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One of the rubbis restaurant in London , the staff don’t clean the table ,there is one staff I think she is the manager she is extremely rude not serving properly plus , the chicken is too dry , after eating roster peri peri food in Hayes I got food poisoning I could not go work for three days ,please ovoid going to that takeaway
Roman Khorasani . 2022-03-04
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Every time I've gone here its been a good experience! Sometimes it can get really busy, leading to the customer service quality to drop a bit. But none the less, its good food, affordable and good seating. If you don't know what to get, go for the chicken wrap! Many thanks, Your Trusted Guru
Xg23 . 2022-02-21
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I will never return here again! Whoever is managing this place you need to see doctor, I have never tasted anything so blend! I am utterly disappointed! It’s shame to say that Roosters Peri Peri on Uxbridge Road is far the worst I’ve ever been to! I Bring back food for my parents and they even say “there’s no peri peri sauce on the burger” when I even ask for Extra Hot and it was blend only the mayonnaise I could taste.
Corrupt Police Officers . 2022-01-27
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Really good value for money and the food is really tasty
Andy Singh . 2022-01-23
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been going here since it opened if like spice and all things nice pop in and get some lovely grub
luke mayo . 2022-01-15
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The worst customer services ever. Told on phone 20 min came to shop paid and then staff start their own business ignoring my repeat request for update me, 45 min waiting and no explanation or apology but in their own lingo telling to get rid of me. I couldn't believe. Worst place ever. And I have been their loyal customer for last 2 years. Great way of showing appreciation
Kamran Aziz (MAKA London) . 2021-12-20
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The most delicious Piri Piri chicken 🐔 I ever had... yum yum! Wow!!!
Law - Advocate . 2021-11-22
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I just ordered from them food and was missing chips.when I call them to tell they just ignoring me
Mariusz Ziolek . 2021-11-14
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Rubbery chicken, was not pleased
Ahsan M . 2021-08-19
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Spent 11£ on some chicken butterfly with rice and some orange juice. Barely any food. That's a snack, not a meal
Adrian C . 2021-07-11
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now you can't mix or add flavours disappointing 😕
Atif Sohail . 2021-06-26
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When we entered the venue we went to the counter to order. The person at the counter was in the phone and didn't even acknowledge us or tell us he will be with us. He just stayed on the phone for 5 mins. Then when he finally put the phone down he just said whats your order. While we were in the middle of placing our order the phone rang and he just answered it. When we told him why is he being so rude he just smirked. This was my first visit. Will not be returning.
Johnny Lucifer . 2021-06-11
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Amazing food and customer service, Very happy 1st time customer.
Selvan Mohan . 2021-06-02
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I'm not one to write reviews but today I'm a happy woman thanks to Roosters Piri Piri. My husband and I are currently quarantining in a hotel ever since we arrived from India. After 10 days of having flavorless, dry food we ordered the butterfly chicken burger and half a chicken from Roosters and maaaaaan AM I HAPPY!!! The chicken was tender, juicy and the sauce was banging! I love Nando's but after having this, I'm spoilt! As soon as I was done with my meal, I looked online to see if they had a presence in Birmingham since that's where we will be living and I'm thrilled that they have an outlet there as well. Thank you for the delicious meal ❤️
Kashni Malhotra . 2021-05-27
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If you order chicken wrap. You will be charged for lettuce on the price of chicken. 😂
Parveen Basra . 2021-05-17
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Very nice food and great customer service by Malka I think. She was very polite and helpful. Highly recommended to my friends and family
Jiema . 2021-05-05
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Short girl with black glasses she served me. Happy with service and food. Thanks. Highly recommended to my friends and family
Divraj Shahi . 2021-05-05
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Very nice food and staff are very helpful and friendly. Will definitely visit again.
Preeti Jain . 2021-05-05
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Just got delivered my food and the chips are over cooked and are like bullets, the pitta bread was not even heated, the burger was not basted. When calling the store the person was rude and didnt even acknowledge the poor quality of food. Refused to give their name and refused to let me talk to the manager. Customer service was out of the window here. Horrendous franchise branch with under trained and unhelpful/rude staff. Worse thing of all the employee claimed they do not see special instructions, so if you have an allergy or something special that needs to be changed, you can forget about it.
Nitharshan Ratnam . 2021-05-02
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Very tasty food and friendly staff. Cant wait for the restaurant to open.
Hama Dhaher . 2021-04-22
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Terrible service and staff who are liars trying to save face so the manager doesn't tell them off rather than admit a simple mistake was made and rectify. Obviously management run a culture of fear rather than ensuring the right thing is done. My order was messed up. I ordered a variety of chicken on its own with no sides. They missed one part of the order and decided to give sides with the rest. I noticed this on the receipt and told them I didn't want sides, and that 1 item is missing. But they accused me of making the wrong order refusin to fix it. If i didn't say any sides how did they decide I wanted fries from all the different sides they sell? Instead of just removing the fries and charging me for the extra chicken they decided to be argumentative and blame me. I should note that they were empty and not over worked at the time. There's no excuse for the attitude. What's worse is that the fries i was forced to buy were underdone, dry, and horrible. The exyra chicken that was ordered, over cooked, dry and stick to your teeth. The wings were good, but that's it. £8.50 for 10 wings? Not worth it at all. AVOID
Vee Yu . 2021-04-18
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I ordered via Deliveroo. The sticker on the rice said “discard: 24/03/2021 at 18.46”. My order arrived on 24/03/2021 at 19.40. I called the restaurant to say that they delivered me expired rice. The worker on the phone said that he spoke to his manager and that “there is nothing we can do” and “we’ll give you a free rice when you order next time”, as if this is a satisfactory way to rectify giving me and my family salmonella, had I not checked the label. Appalling customer service and food hygiene standards, will NOT be ordering from here again.
Laura Gergees . 2021-03-24
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If I could give 0 stars I would. I placed a £36 order on Uber, when it arrived over 80% of it was missing. I ordered 2 burgers, hummus and pitta, sweet potato fries, fries, rice, 2 cokes and 2 cakes. What actually arrived was rice, 2 cakes and 2 cokes. Can you imagine my disappointment when I called the restaurant and was told that they cannot help me and to speak to Uber. Absolutely disgusted.
Dena . 2021-01-27
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Very good food BUT very disappointed by there new - way too expensive - prices. I used to order pretty often, now I won’t anymore!
Mary Ayaa . 2021-01-15
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Bad / Bad / Bad I order through Uber eats. When they deliver my food outside my door and when I pick up is all spoiled on the floor who is responsible. Called them they said what ever damage come here and pick up your self. Please guys don’t order it Really bad service. And now I have to pay more for my food
pranav patel . 2020-12-24
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Tasty but staff not really smilly
billy grewal . 2020-11-09
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2020 My experience was very good and i will continue to come here Again and Again! 🍗 🤤 🥗 🌽
Wayne Alexander . 2020-09-17
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I'm really really like! Very nice prawns salad 😋👍
Ingeborga Dapkunaite . 2020-09-12
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Good customer service, very polite and considerate. Quick service which always a bonus when getting good food☺️
Honest Reviews . 2020-09-07
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10/10 as per usual, best healthy grilled food in Hayes PERIOD!
Ravinder Duggal . 2020-09-04
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One of the workers did not understand customer orders. There was language barrier and she did not understand what she was doing
Alfredy Mukuvare . 2020-08-30
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Overpriced wannabe roosters. Slough branch is miles better... EDIT: they got better, miles better. 5 star service
Abir Shahzad . 2020-08-18
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Very delicious 😋 food 🥘 and friendly staff as well
yahia jasser . 2020-08-13
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the staff are very friendly and polite.
Abbas khan . 2020-08-12
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Quick service and Friendly staff
Thulasiharan Kandasamy . 2020-08-08
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Friendly staff and tasty food especially the 'Buffalo Wings' Could do with a decent rewards/loyalty programme which would benefit regular customers.
Diviyesh Kika . 2020-08-08
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Amazing food and Excellent customer service.😇
Syed Shahid . 2020-08-08
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Very polite and excellent staff...am very happy from the service.
Ashapreet Kaur . 2020-08-07
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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