The Crown Inn in Malvern Hills

Beautiful food, large portions and the staff are lovely. Our waiter Manu couldn’t have been more helpful thank you!

Pleasant dining experience, good food and good service.

Came here for food and few drinks, lovely pub and the service was great. Mark was a great host and the food was lovely I would recommend the glazed pork

Worst meal we ever had . Out of 4 meals only one was edible and that was the burger. I had pie and mash the others had a carvery. All of our food was cold. Sent it back (so they must have put it in the microwave) but it was still cold. The mash did not look appetizing at all. Sent it back did not want anything else but they did do us a ploughman's to share ( obs didn't need to be cooked) and that was as nice as it got. Eventually after speaking with the manager they did not charge us. It's terrible service and will not be going back. Does not deserve even one star

Food was amazing, staff where friendly and helpful will definitely visit again,best hulimi fries I've had in a long time.

Great place to meet with friends, staff really friendly and helpful

Have never been before, but passed it a lot and always looked busy, so thought we’d try it. Firstly, over £12 for a glass of wine and a Diet Coke was extortionate. Sat in the beer garden. What a mess. The tables and chairs are disgusting. Half the paint is missing, what’s left is old and flaky. The table and chair legs were covered in green algae. Tables needed wiping, tipped over plant pots, soil in the tables. Did not want to sit anywhere. Drank our drinks and left.

First time visiting this pub. Will definitely return. Food was lovely! Staff very welcoming too...

From start to finish absolutely amazing service from mark our server not letting the heat affect his service amazing guy so happy and bubbly even through the servers were down nothing was to much food was amazing and brought out very quickly definitely recommend

Came for dinner. Mixed grill amazing, gammon very good. Chap (Mark)behind the bar very attentive nothing was too much trouble.

Fabulous spot for a friends lunch after shopping. We were greeted with a smile by Ginge, who showed us to our table and left us with menus. I selected the Steak sandwich with chips, which was delicious. We were offered sauces and Ginge checked everything was ok and was fabulous throughout! We will return 🤩

Fantastic food and was look after by waitress gingy and lovely place to eat I would recommend to all my friends and family

The pub welcomes dogs and we had our small spaniel lying quietly on the floor. our server said she had a dog allergy , she did not come near us, and served our meals and drinks to an empty table asking us to collect them! There were other servers who were reportedly busy. I would have preferred to have waited until a server without a dog allergy was free, and have our meals brought to the table where we were seated. The server with the dog allergy should not be asked to serve people with dogs as it’s a health issue.

The pub welcomes dogs and we had our small spaniel lying quietly on the floor. our server said she had a dog allergy , she did not come near us, and served our meals and drinks to an empty table asking us to collect them! There were other servers who were reportedly busy. I would have preferred to have waited until a server without a dog allergy was free, and have our meals brought to the table where we were seated. The server with the dog allergy should not be asked to serve people with dogs as it’s a health issue.

Great food and staff, Abbey was very attentive and made our whole dinner experience enjoyable. Will definitely return

Great meal. Brilliant gluten-free options. Food was tasty and loads of it. Service, especially Mark, was brilliant. We were there hours - friends meeting up halfway, and they were very accommodating.

Had a meal there yesterday with my husband and a friend and enjoyed the whole experience. The food was lovely and the staff very friendly and helpful. Will definitely be going again.

Good food, excellent service, lovely surroundings. Will return soon 🙂

Mark the waiter who has looked after us for 3 visits has been absolutely fantastic. His personality and professional attitude has impressed us greatly. Fromm Pete & Kris from Dorset & Christopher & Tracy from Cambridgeshire. Top service 👌

Not very welcoming . Food was OK. Have been there many times but won't hurry back.

Three words: Shepard’s Pie Coquettes. They are so, so, SO good! I got the Chefs board and my husband got the Pork belly with Mash, both were fantastic. The staff were so polite and professional. A huge thanks to Frank who served us!

I've been in here a few times in the last month or so, and I've got to say it's a lovely spot with a great garden, fantastic relaxed atmosphere and decent prices. Thoroughly recommend to anyone passing through on the back way to Worcester.

Great pub to stop off mid walk, cheap pints and really tasty food!

Great pub food, lovely pub. Try the two course early bird special for extra value.

Had sunday lunch today food was excellent. Served quickly and Mark looked after us well

Went to the crown yesterday 04/05/24, a family member said the last time they went (before covid) the food wasnt great, well i can say the food and service we received was excellent, ann our server was lovely and the food was really good, well presented, piping hot, tasty, it came out quickly and really decent portion sizes. i would definately recommend to anyone, its pub food at its best, im visiting from out of town and would definately go again

Busy day. Bank Holiday weekend Booked in the morning via automated phone call. Good job we booked as we were given a good table Food was amazing. Calamari to start, cooked to perfection. I had slow cooked Lamb shank shepherds pie. Lamb was do tender and flavoursome Husband had the lamb rump. Aldi well cooked and tasty Finished off with baked rice pudding and sticky toffee pudding. Going home now to sleep it off Great service from 'ninja Mark'

Just had a fabulous meal at the Crown - AGAIN! Bank Holiday Saturday and full to bursting but still Mark managed to find us a wee table. Service as always was impeccable and the Chef also went the extra mile during an exceptionally busy evening to make an alteration to the menu - much appreciated! Definitely a ‘go to’ place for lovely ambience and good quality food. Million thanks 😁

Lovely meal with my Husband. Great service from 'Ninja' Mark Used Tesco Vouchers

Been here many times for Dinner. My husband and myself like to treat ourselves to some us time every now and again. The food is amazing, a nice relaxing atmosphere and friendly staff. Tonight we were looked after by Mark, he was very polite and helpful. A credit to Chef and Brewer. Definitely will be returning soon.

The pie was the best pie I’ve ever eaten my wife said her die of chicken was fantastic. We can’t wait to return and try the beer garden out

we visited this establishment yesterday for my sons 21 st .the pub has lovely decor, but the pub very cold no fire lit or radiators on . drinks are expensive. we had a previous Sunday lunch before which was amazing . disappointed this time. 2 of the starters were ok , pâté the bread was that hard could o broke your teeth. soup was lumpy not blended. main roasts beef fatty, roast potatoes seemed frozen and heated up did not seem home made. also no carrots.very poor variety of veg. I did mention to the waiter that the beef was tough and fatty , he didn’t seem bothered. service was adequate.

Disappointing visit this morning for breakfast. We were the first to arrive for breakfast at 10 am. We had to wait 45 minutes for our food to arrive. It seemed that they didn't start cooking breakfast until more tables had been taken because the food was brought out for each table literally one immediately after the other. There was no apology for the delay. The lady in charge noticed that my husband was missing the mushrooms when she delivered his plate which she sorted. My son commented during the meal that his portion was rather small, however it wasn't until we got home and looked at the menu online that we realised that his Chef & Brewer Benedict was missing 1 of the 2 eggs, mushrooms and spinach. No wonder it looked small, half of it was missing! The only saving grace was that we paid with Tesco Clubcard Vouchers. I don't think we'll be visiting again. Shame because the actual pub is lovely but the service does not match it.

Went here for Sunday Lunch. Although we had not booked, there were plenty of tables free when we walked in, at the bar and elsewhere. However, when we asked for a table we were told the place was full ad we could not be catered for. I am all for businesses making choices about who to cater for but we would not have been treated like this abroad where we have been to many eateries where they just fit you in for food. Won't be going back again I'm afraid.

We were about to book a table for 4, but after reading the latest poor reviews we decided to book elsewhere. Shame because it looks such a lovely place.

Excellent belly pork and real veg. Bakewell tart and custard also delicious. Relaxed atmosphere, Courteous staff. Good parking.

Shall not return, terrible starter, no offer to reduce the bill because of it, a lost opportunity.

Just had a bad experience booking a table… couldn’t speak to a real person .. was AI generated voice unable to process my specific request.

We absolutely love this pub! We booked in last minute at 7pm and got a 7:30 booking on a Saturday night which was fantastic. The food is always great here so we love coming. We got seated and ordered both meals had a drink and the service was fab even though they were busy. Meals came quick and were cooked lovely and were delicious especially the battered halloumi fries! We paid up and left but always great service and food! Thank you all!

A lovely looking cosy village pub, with expensive city centre prices for drinks. Ten quid for a pint and a half of lager. Probably why it was half empty on a Saturday night.

Food was amazing.. nice location, friendly and helpful staff.. and the beer was great too.. definitely going back

Only two staff on during this Friday lunch hour. Lengthy wait for drinks order to be taken and VERY lengthy wait for table to the cleared and offer of coffees. The older female staff member vociferously complained about the short staffing to all and sundry, very loudly. When politely asked for the table to be cleared, responded very aggressively and loudly about the volume of work she had and the failures of management to staff the day appropriately. My sandwich was mediocre at best but a friend’s pie looked and tasted delicious. Staff training is needed to ensure appropriate behaviour of staff in front of guests.

Wedding anniversary celebration We have been here many times over the years from when it was an independent hostelry to now as part of a large hospitality group Our meal tonight was as usual splendid in particular the leek, cheese pie - delicious. Deserts were refreshingly different, good choice of sorbets and the pistachio flan was fabulous. We had mixed grills and pies, mine being one of the pies and it was probably the nicest meal I've had in years at this restaurant. The owners are so helpful especially the Irish/Scottish/Cornwallian/ Canadian owner (really good sense of humour)

Great choice on menu. Value for money. Friendly service from all the staff. Looked after by Abbie. Nothing was too much trouble.

Very overpriced food ( for portion size ) £6.95 for 2 small sized garlic mushrooms on top of bread the same size. 2 different main dishes but both dishes peas were like bullets.

Disappointing 😞 Sunday meal. Portions for dinner small and very expensive. Ordered a mini dessert that came with a hot drink at £6.99. The dessert literally was a mouthful size of an egg cup. Pub was cold no heating on. Staff seemed uninterested

Great meal from the lunch menu, ordered vegan coronation chick pea ciabatta with all the trimmings, cooked really well, good flavours and portion size, excellent value. Superb

Nice and quiet evening meal. Prompt service. Mark was very helpful and attentive. Food was good as usual and a nice pint of HPA.

Nice low light, welcoming pub with friendly staff. However as for the food! The mushroom Starter £6.95 was genuinely 2 medium sized mushooms on some slithers of fresh toasted bread ( very poor portion ). As for the mains, both main dishes selected were left with a portion of hard dried up garden peas. £60 , We expect a bit more than that. Still thank fully plenty of options in the local area.

Stopped off here last minute as a meal stop on the way to a weekend away in the Malvern Hills. Lovely cozy pub with great atmosphere and hearty portions of delicious food! What’s not to love!

Great food and excellent service.

I have been frequenting this establishment for a number of weeks thus far. The manager here Mark is outstanding. The service is unbelievable. I witnessed Mark the manager walk an elderly gentleman to his car with an umbrella in an unexpected downpour. Service, impeccable. Food, gorgeous. Would recommend wholeheartedly to anyone who passes by.

Fantastic food quality, great fish options if you don’t eat meat. My husband says the pigs in blankets are to die for. Very large roast dinner portions. Really lovely quaint pub with a great atmosphere and happy staff. Super service from the lovely Mark!

Lovely roast, and quick delivery. Great service from Mark

Very friendly people and good food

Mothering Sunday three course lunch. Lovely selection of dishes presented with flare. All cooked to perfection. Well done.

Ignored on entry, waitress was sat with friends. Had to be told by bar staff we were waiting to be seated. When we ordered drinks, I specifically said no ice, and I got ice as the waitress who was dragged away from her chat didn’t seem interested.We ordered 3 x triple roasts. Food arrived 5 mins after ordering and it was luke warm, and the meat was very fatty. I spat most of it out. At no point were we asked if our meal was ok. Plates left on the table after we had finished for 15min. As we left , 3 staff stood at the door, never even acknowledged us as we left. 0 for service and 0 for food quality! Definitely not worth the money. Shame

Nice place but very expensive drinks

Visited yesterday for our daughter's birthday, four adults and 2 small children. No problem reserving online, and they gave us bench seating for the children as requested. Also allowed us to bring a birthday cake. Food good, big portions. Special thanks to Lauren who looked after us with professionally with patience and smiles.

Great pints of Madri, Guiness and Neck Oil were poured and served all in correct glasses. Squid starter was so tasty, along with perfectly cooked onion rings, gammon cooked spot on. Waitresses worked hard and very polite

Absolutely lovely old oak beam pub with great charm and character, food was really nice and very helpful staff 😁👍🏻

Went for a family meal, very busy so we got put into the overflow section which suited us...nice and quiet. Great starters, good main courses that were flavoured well (better than a recent steak chain restaurant). Burger was fantastic and large and well seasoned. Service was friendly and made the whole experience enjoyable. Well done. Note that as this is a chef and brewer chain they also take tesco vouchers.

Really enjoyed our visit here. Nicely decorated, good size table for two, not squeezed into a corner, unlike other places we've visited. Friendly staff excellent service. Food was delicious and generous portions.

Popped in for a drink drink and checked out the menu for another visit .. Nice pub cosy

Food was good, if expensive for what it was. Got the impression they couldn't care if we were there or not. Not very friendly or sociable. Not asked if we wanted a dessert or another drink!!! 6

What a lovely meal we had very quick service and staff were absolutely brilliant.

Great food and a fab feel. Would recommend.

Really disappointed with our Sunday lunch. Beef and veg were really over cooked and the roast potatoes had seen better days - suspect they had been sat on a hot plate for some time. Not the best sadly. Not the restaurants fault but we were sat next to a family who clearly had an unwell child with the worst cough.

We had lunch with my husband and one of our daughters and daughter Food excellent service wonderful We look forward to go back To all members of the staff it was fantastic Thank you Thursday 8 February 2024

We went for lunch on a Sunday, the starters came out they were pleasant, the Korean chicken strips were really tasty. 4 out of 6 of us ordered a roast and one had a chicken pie. It is not an understatement to say most of the meals were inedible. The beef was so chewy, the turkey and pork were so dry. The roast potatoes and parsnips were obviously cooked and reheated several times. The cauliflower flower cheese was burnt with no cheese. The mash potato with the pie took me back to the 80’s with a ‘Smash’ taste. My son had the kids chicken stripes for main and they tasted of really old oil and were so dry as were his chips so remained uneaten. When the waitress cleared our plates she asked if everything was ok, I’m honestly not normally one to say anything but I said ‘ no it really wasn’t very nice’ she looked at me and I said actually some of it was dreadful. She didn’t say a word and from that moment onwards we were ignored by all of the waiting staff. That is was has really made me not want to ever eat here again.

Had the steak and chips. Nice ambience about this establishment.

Fabulous Burns Night menu, food was delicious, the service by Mark was exceptional and the atmosphere was spot on. The place felt cosy and a lovely place to spend an evening, would highly recommend.

Popped in for a quick drink, lovely pub, good service, have booked to return and eat, so will see how that fares.

Went for sunday lunch for 2. No table reserved, but I would recommend it as others were turned away. Went for the trio meat sunday dinner, and it was amazing. Very well presented and good potions all round. The pigs in blanket are a must. A bit more gravy would have been nice. Excellent service from friendly staff. It's very well priced at around £15. Nice quiet, cossy environment. Will definitely visted again

Stopped in after a day's walking , note dog and walking boot friendly proper country pub, very pretty and wood stoves for you ! Great choice of ales beers and wines, separate restaurant area , helpful happy staff and friendly, good menu choices , I had sea bass which was cooked perfectly, recommend for a group, family day or just a few drinks in the bar 😀

I have to say I was terribly disappointed by the Christmas lunch option here, about £27 for two courses and although the Christmas pudding was shop bought and not bad, the main course, in my opinion was dreadful. I did tell the lovely lady looking after our table know, she did bring replacement potatoes ( which actually weren’t any better) and I did tell the manger too who appreciated the feedback. However, why the plates left the kitchen in the first place is beyond my comprehension, as, in my humble opinion, no chef should be happy to let this standard of food go out. Hopefully the manager has addressed the issue now and I wish the pub better reviews and luck in 2024. The front of house staff are lovely and I feel are being let down by the kitchen.

Had a lovely trip to the Crown, Hallow this evening. We had delicious fried chilli squid and garlic mushrooms for starter. Me and partner then had the mixed grill and the ham and leek pie which were both thoroughly enjoyed. Our amazing server Kait was brilliant and so polite and friendly throughout. She even made extra special effort for my partners birthday. Very pleased and would recommend. A***

Disappointing Christmas Day meal. Crab starter looked and tasted like something Shiphams would put in a jar. Turkey main was nice with good selection of veg. Christmas pud was very poor. Poorly presented and more flavour in a Tesco mince pie. Crown at Hallow always had a reputation for good food and at £83 per head I expected a lot better quality.

The pub/restaurant is in a nice peaceful village location, it has lots of free parking and is part of the Chef and Brewer chain of pubs. We came here to use up some tesco vouchers but it's not a place that we would visit ordinarily due to there being better value for money places available to eat and drink where the food is considerably nicer and home made. The place inside hasn't changed a great deal In the years that Chef And Brewer have taken it on, it would now benefit from a refurb as some of the furniture is starting to show its age. The food is "ok" here, it is typical chain food, plenty of choice and all of it is fair enough, just nothing special. On this visit we were quite surprised when we requested a pint of coke with no ice, to then be given a considerably short measure of coke. (see photo). We were only advised once we had received our drink that they do not offer a pint of coke but instead offer "large" but we were not advised of this when ordering so it was too late. We were also advised that due to us not having ice in the drink they fill it short taking into account the amount of ice we'd have received if requesting ice! Quite bizarre in our opinion. Why do I need ice, the coke comes ice cold out of the taps. I dine out at least 2-3 times a week and have NEVER been to a pub/restaurant in my life where they penalise you for not having ice in your drink, it is penny pinching of the most extreme nature. I had approached the General Manager of The Crown for his/her comments after visiting but that has been well over a month now and still no reply so they have had long enough to reply to me, I take it that they do not wish to discuss customer problems arising from a visit. I'm fairly sure the guest relations team will make some kind of excuse up in reply to this but it will not be of any significance now.

Wow, what can I say! Brilliant service and friendly staff, me and my boyfriend came for a little Xmas lunch together before the mad rush of family, the atmosphere was so calming, food was delicious and fast, our waitress Kaitlyn was very kind and the rest of the staff where very warm, will definitely be returning here soon

Amazing customer service! Had a very thorough server, I believe he was Irish very personable and hard working! Drinks and environment was super welcoming! Definitely will be coming back soon xx

Lovely place - warm cosy and welcoming and lovely food. We had great service given to us by Abbie and Frank! Would definitely recommend a visit.

Christmas meal was lovely but there were a few things which could be improved. I had prawn starter.They were in shells. A finger bowl or wet wipe would have been appreciated to clean fingers. We were not offered cranberry sauce for our turkey. We had ordered two extras which did not come. We asked for the one and got it but forgot we had ordered the other so did not ask for it but noticed we were charged on the bill so had to ask for it to be taken off the bill. We asked for a jug of water to go with the meal which we did not get. These are just small niggles which did not spoil the overall experience and the meal was excellent value overall. Car park entrance needs to be lit as was hard to spot when arriving and there needs to be more lighting in the car park.

Lovely evening with friends. Cosy atmosphere. Food was delicious. The service from Lily & Frank was attentive & friendly. Would recommend & will be back.

I had driven past many times and it always looks so cosy and welcoming! Inside it is lovely, very cosy, very comfortable. Love the station for dogs! The chap at the bar was very friendly. The downside was the food sadly. It was ok but I paid £20.99 for my meal - festive pie, some potatoes and veg, and it was nothing special, very average. I’d have paid £10.99 not £20.99! Absolutely ridiculous amount of money for the meal it was. Such a shame as the pub itself is lovely but who can afford that for an average pub meal. I’d go back for a drink but not for food.

Excellent meal, 1st time we've been there but will go again. My only comment was that the lights to the carpark were not on, so it was difficult to find the entrance, having not been before. Otherwise everything great.

This was the nicest Christmas dinner I've ever had in the run up to Christmas. The roast potatoes were crispy, the turkey succulent and even the pigs in blankets had good quality sausages. This was miles apart from the usual mass produced offering.We will definitely return. Their gluten free options were also fantastic.

My friend and I went for a Christmas meal and were really impressed. Their roast Christmas dinner was incredible. It was the nicest Christmas roast I've ever tasted. All of the components were excellent quality, everything was cooked to perfection. If you have dietary requirements I'd would recommend here too. The atmosphere and service were both great too! We will definitely be returning.

Excellent meal, good service from the Irish waiter, also good value. Nice country feel pub, easy to find.

Staff friendly but that's about it had to ask for drinks ect, plates were cold the beef was nice but all the vegetables were hard not enjoyable

the crown is a newly found gem for me. I've not long moved to the area and stumbled across the crown while passing. A couple of friends and myself popped in on the off chance for dinner. we were shown to our table where Milly...

Lovely evening at the crown. Staff great, food - good value and tasty and it has a lovely atmosphere

The food was excellent and our portions where a very good and our Canadian server Frank was fantastic in helping us make the right choice with our meals and was super friendly.

Staff are very friendly with first class service.

The service was incredible, We were served by Mark who continued to make our stay amazing, the food was delicious and we had desert and was pleasantly stuffed, Would defo recommend coming here and we will be back soon,

An excellent meal was had by all including some lovely desserts. Good service, friendly atmosphere. A good pub meal at a reasonable price.

Vegan and regular full English breakfasts were very good. Service was prompt and friendly. The pub has a lovely old-world interior, but it was a little chilly. I like the wood burning stove, but very much not a fan of the coal-burning one.

Just had Sunday lunch and it was very good indeed...our server Frank was very good...very polite...highly recommend

East automated phone booking system . Booked at late notice and were accommodated . Very nice feel , decor amazing and dogs welcome . Sunday lunch was amazing (slow cooked beef) and a very reasonable price compared to competitors locally not half as nice ....

Excellent quality and choice of food with friendly service and nice atmosphere.