Based on 573 opinions finded in 4 websites
Based on 573 opinions finded in 4 websites
Nº 240 in 468 in South Oxfordshire
Nº 9 of 10 Thai in South Oxfordshire
Opinions
Terrible misselling. Our voucher from our children said, "immerse yourself in the sumptuous surroundings of the Thai restaurant..." We were put in a dark dungeon, below the bar, kitted out like a Moroccan restaurant in the 1970s. The steps down were uneven with no rail and very dim lighting. It was dirty, which is shown in the image of my wife's jeans after, as she rollered these as we left our home. This gives a concern that this was over the food too! There are mirrors all over the place that must be clean... These were not! The tables were between a coffee table height and a table and I was sat on a child size very uncomfortable chair. The actual table top was not connected to the base and nearly toppled over when I put my arms on it. The menu did not look like Thai food, did not smell like Thai and definitely did not taste like Thai. Having been to Thailand 4 times and taken Thai cookery courses with Thai chefs (both in the UK and Thailand) this was nothing like a Thai meal. I'm not going to go over every dish as life is too short! But, surfice to say, it was totally disappointing. Absolutely disappointed from start to finish. After an hour's drive each way we feel like we've been conned!
Andy H . 2024-11-03
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Great food .. shared the 10-plate veggie TASTER MENU The F&B Restaurant Manager was very helpful during the evening ensuring we were having a great meal and overall evening we stayed over and the GM Tigs was also very helpful
Culture18210391700 . 2024-09-29
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We had the 12 course Thai meal for lunch (with a voucher) and it was fabulous, all the plates were ideal for sharing they were presented well and tasty, if you get a voucher it is well worth it.
johnhp702 . 2024-07-31
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Best food I’ve tasted since……Weil to be honest I can’t remember the last time I tasted food this good. Service was great too.
Pete H . 2024-07-25
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The Thai restaurant has the dubious honour of being one of the tackiest places I have ever seen. Dirty, sleazy, perfect film location for the inside of a brothel! Surprisingly the food was very good. But it was not cheap and grateful to have guests who didn’t drink. Won’t be returning.
Gnome . 2024-07-17
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I generally don’t write reviews but I feel that I need to share our experience today. We’d booked a table for lunch 3 weeks ago using a voucher and we’re very much looking forward to it. On the afternoon before our visit we received a call to say that we would be seated in the bar as the restaurant was being refurbished. No mention of this at booking. No offer of an alternative and no apology. As the information came so late, we decided to go ahead with our visit and drove the hour or so to get there. On arrival the place was deserted. No staff, no welcome. We wandered about looking lost, until we found someone in the red bus who had clearly ignored us. I explained we had a reservation for lunch and the duty manager appeared looking annoyed. No greeting. No acknowledgment. He led us into the bar area and pointed to a tiny table in the window with bench seating. As I suffer with back issues and we were visiting with elderly parents it was obvious that the seating arrangements were uncomfortable/inappropriate at best, despite there being other tables laid up with ‘real chairs’. The bar area was cold, grubby, shabby, and with several workmen busy laying cables behind the bar…. We were starting to realise that this was a big mistake and certainly not the dining experience we had hoped. We were informed that we were the only ones booked in for lunch…. so the disruption ‘wouldn’t matter’!! Why were we the only ones? Had everyone else been offered an alternative date? Would the chef really be catering solely for 4 guests…. Or would the food be reheated/frozen/microwaved? Had this happened before? Lots of red flags for us unfortunately. Customer service skills (and staff) were non-existent and no apology forthcoming. We were extremely shocked and disappointed. I have never walked out of a restaurant before, but we really had no choice but to leave hungry and drive another hour back home. What a waste of our time, not to mention the fuel costs. I would be very wary of visiting this establishment. It fell very short of our expectations. Oh, and don’t bother emailing. They don’t respond.
X6861WAjanew . 2024-04-23
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Beautiful food really enjoyed . Amazing setting and staff were very helpful , friendly and attentive.would definitely return
Isabelle . 2024-04-02
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Had a fabulous Thai lunch feast with champagne using our Groupon voucher. We have been a few times and are used to the rather eclectic decor but that all adds to the sense of occasion. Our waiter Ryan was very attentive and explained all of the dishes to us. All in all we have a lovely lunchtime experience and will certainly come again.
Kelvin M . 2024-03-18
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the food me and my boyfriend had was lovely. however, the waitress with the dark btown hair, in claw clip, gave my boyfriend a very flirtatious look, and was constantly giving me death eyes, making me feel very uncomfortable and altogether, i didnt feel like i was welcome, and it was quite unprofessional. i work in hospitality, and i would never conceive of doing such things. i found my experience to be tolerable, due to the lovely food, if i wasnt being targeted throughout my meal, i wouldve felt my experience was a lot better. i think it needs to be sorted. sort your flirty staff out.
kaiya w . 2024-03-03
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My girlfriend and I went for the Thai 12 course lunch and it did not disappoint one bit. We were situated in a quirky room downstairs and greeted with by a brilliant host for the afternoon (I didn't get a name however she was new to the front of house at Crazy Bear) who kept our drinks topped up and made us feel welcome throughout the 2 hours we were sampling the fine food. Portion sizes were incredibly generous and I was only disappointed that I didn't make the most of the final dishes. I would return in a heartbeat if I lived closer.
Mike R . 2024-02-08
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A favourite of ours, the food was as good as ever, as was the atmosphere and the buzz of the restaurant. We were well served by Ryan and Annie who went above and beyond to make our evening special. We went on a Monday night and due to it being a quieter evening, the Thai is served in the English menu restaurant room. It's still quite funky, but the downstairs located Thai room is even nicer.
Tim K . 2024-01-30
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Very nice tasting menu lunch- both have to have the same menu so my partner had to have the vegetarian with me ☺️. Lovely glass of champagne to start and then a variety of starters, then another 4/5 different dishes for mains. Portions were generous but we didn’t feel overfaced, but pleasantly full. Service was warm, polite and prompt.
Maybs247 . 2024-01-05
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I’ve travelled from London a couple of times just to eat at this restaurant and n bet been disappointed with the food. I’m veggie and these plenty of choices. Today’s visit was even more memorable because our waitress Frederica was so welcoming and and knowledgeable about each and everything on the menu! She’s a great asset to Crazy bear!
chauhanLondon . 2023-11-29
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We've eaten here many times and the food is exceptional, as are the intimate and delightful surroundings. Tonight the staff were on top form, charming from entry to exiting, through a time of the most wonderful dinner and drinks. My wife and I were especially well looked after by Frederica, the warmest most delightful hostess we've ever been served by in my 55 years and for this my 55th birthday. Frederica is a credit to your establishment and we'll be back undoubtedly! Grazie Mille Frederica!
williamtN8086XV . 2023-11-29
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I went with my partner for his birthday and booked the 12 course tasting menu with Groupon. It was around £60 with Groupon and £67/person without Groupon. It was not quite a 12 course menu, more like 12 items put in the middle for sharing. It is equivalent to a 3 course thai meal. The food was okay, pork trio was nice. The brownie was lovely!! The lunch was heavily let down by the service. There were broken glass on our table on arrival and red wine stain on the wine glass. We tried to look past it. The waitress although trying her best was inexperienced. We were not offered any water, or the drink menu at any point. She did not reset the table before the mains arrived. So when the mains arrived, she actually took my previous cutlery away from my hand and proceeded to replace them. The food was waiting and getting cold for minutes before she arrived with plates and cutlery. I had to walk over to ask for water, and walk over on a separate occasion as the prawn cracker did not arrive at the table, which we realised after the mains have all arrived. At the end, there was no suggestion that we could leave by the waiter, no mention of service charge that was in the Groupon instructions, we were left confused and just walked out hesitantly after a while. All the little things added to a poor experience. We were quite relaxed but could imagine some customers really kicking a fuss with our experience. I wouldn't go back and wouldn't recommend it to anyone. I would not even pay the Groupon price for it. The farmshop a walk behind was quite nice however!
Joanne K . 2023-10-02
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I will add to the numerous 1 star reviews as the service and attitude of this 5 star hotel is disgraceful. We went for a special wedding anniversary meal, 12 course Thai sharing platter. Costing around £180 with drinks for 2 people. The service on Sunday evening was far from acceptable at any restaurant let alone fine dining. The whole experience was shambolic, the waiting staff seemed to have little training and many tables were left waiting a long time to order and receive their food. We had to repeat every drink request and order at least once and many tables just gave up and left as we dined. It made for a very sour atmosphere with almost every table angrily complaining at some point about the poor service. The food when it arrived was nice but the cost of the 12 plate sharing menu for two is comparable to Michelin standard taster menus, sadly the food was comparable to Thai food in our local pub. The first 6 'plates' were all served at once and were simply a mixed hors d'oeuvre, one spring roll is not a plate! Then the next 5 also came together as a meal, noodles raice curry, that is just how you order thai food!. The curry and aubergine were nice but at £62 a head I fail to see how it could warrant such a price tag, especially with the terrible service and attention to detail. The decor is an initial wow but as the night goes on it the tackiness of it all grows. The whole place is poorly maintained and cleaned, wallpaper is stapled on the walls where it's peeling away. I then saw all the terrible reviews and decided I would contact customer service rather than review, maybe it was a one off and they would make amends, but no, they haven't even bothered to respond.
Trip10668014156 . 2023-09-28
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My daughter booked this for me as Fathers day treat. Initially it was just the 2 of us then my wife came along as we have heard some good things about the place so wanted it to be a treat for all. On our arrival the place looks great a Rolls Royce with a palm tree growing out of it a London bus as reception. On going inside the decor is quirky and interesting. We were seated straight away in the Thai restaurant which is downstairs which I presume might of been the old cellar. Its a dark area but again interesting. The table was only set for 2 even though we had both emailed confirmations and a telephone confirmation, however this was quickly rectified. We had the set classic menu which is for meat eaters. We were offered the complimentary Brut which was good. The seating area feels cramped 2 many tables close together and chairs were not really suitable for adults. Our starter came out very fast and was the vegetarian starter which when questioned the waiter apologised took it away, which is fine but the couple adjacent who had ordered the veggy option were given the meat option oh dear!! We weren`t offered the drinks menu as some other tables were neither table water so ended up going to the bar where I had my pants pulled down £8 for a pint of cider!! The meat option starter arrived and was good closely followed by the main course which was also good although we felt it was rushed. We had to ask twice for water and you could constantly here the waiting staff apologising for one thing and another. Price wise the drinks are very expensive and £67 for one person excessive. The food was good but nothing you couldnt get for a fraction of the cost at a Thai resteraunt. 13% plus service charge to add insult to injury. All in all a 1 hour drive for a dissapointing night out. The place is nice to look at quirky and odd something different but the service we received and high cost do not merit all its hype. We wont be returning and wouldn`t recommend it to others
chadderspw . 2023-09-18
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HONEST REVEIW so after planning this trip for months to Oxford with my partner we had high expectations after watching many tik toks visting the crazy bear and insta posts. On arrival when you first enter the premises it’s looks so cool you get All excited all seems wonderful we were greeted and told our table wasn’t quite ready so we were directed to the bar to wait. Now the bar visually it is very impressive I enjoy niche qwerky places and this bar ticked the boxes. However what let it down was poorly managed bar men who were rather unprofessionally bickering about something someone couldn’t find we waited a while to be served flat warm watered down Diet Coke this was the first disappointment. After a few minuets we were directed down the the left of the bar in to a small low ceiling incredibly claustrophobic room that smelt musty and un aired that instantly started to give me a headache. My high hopes of an amazing experience has just been crushed as we were sat in a tiny corner next to a very dirty cobwebbed fire escape on chairs and a table that were most probably designed with kids in mines , We were given about 5 minutes to read a very large menu it all felt very rushed shortly after another couple came down to dine and also commented on the smell and how unpleasantly surprised they were with the dining arrangements. Our food came quickly and while it wasn’t awful it was nothing to rave about although I feel like nothing will ever compare to the Thai terrace Guildford their food is the best of the best however we hadn’t come to the crazy bear just for the food we had came for the experience which is our opinion was pretty poor. Then our bill came by this point I couldn’t wait to get out of there I felt like a tinned sardine. Never again we visiting the Thai at the crazy bear
Ellen C . 2023-09-03
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I have not been to this particular branch of crazy Bear for many years. I felt it was looking tired and needed a refurbishment In comparison to Beaconsfield. That being said, I must compliment the gentleman running the restaurant. I believe he was from Mauritius. His service was 2nd to none delivered with friendliness, a genuine interest and what a credit to the business. In contrast, I don’t think I could say the same in the bar area. It seemed chaotic. The staff appeared stressed, yet there was hardly anyone there , then one of the colleagues use the F word at another colleague, and that seemed unprofessional something commented by not only myself, but others around. Let’s not go to the food it was wonderful. We had a 12 course tasting menu. It was delicious and we were absolutely stuffed. It came from virgin experience days and it was worth every penny and included a glass of champagne each. If I were to give some developmental area for them to focus on, I would say it would need to be the temperature of the food itself. It could’ve been a bit warmer here and there. I really liked the bathrooms, parking was fine too, and overall I would like to return..
FairCritique4U . 2023-09-01
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So disappointing. This restaurant used to be lovely with great service. Now overpriced and very poor service. We left before our food arrived as the service was so slow. Not good enough.
Clara U . 2023-08-16
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Don’t bother awful service simply not good enough. We had to wait half an hour that we had booked to be ready. Whilst waiting bar staff we uninterested and had conversations over us whilst trying to place a drinks order. We then waited an hour for our starters and when they arrived our order was incorrect. Staff said they were prioritising serving a function over the restaurant and they were short staffed. This restaurant used to be good but now overpriced with very poor service, we will not be returning.
DarrenU78 . 2023-08-16
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Great food, great service and great value if using an offer deal BUT- The Thai restaurant is down some very tricky steps into what was probably the original pub cellar which are difficult to negotiate for the less able. The restaurant has more of a...
jaguar105 . 2023-08-12
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I will add to the numerous 1 star reviews as the service and attitude of this 5 star hotel is disgraceful. We went for a special wedding anniversary meal, 12 course Thai sharing platter. Costing around £180 with drinks for 2 people. The service on...
Trip10668014156 . 2023-08-04
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Awful. Birthday dinner ruined by the staff making all diners use a tiny, downstairs room where we were crammed on top of each other - it was a nice, warm evening and the outside is lovely so assume this was simply to make life easier...
KtemaL . 2023-07-19
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Staff are friendly, nice but dated restaurant, food quality is about the same as any takeout restaurant, perhaps slightly worse. Imagine a standard Chinese takeaway presented very well in a really nice setting, with good friendly staff - that’s pretty much what you get. Personally...
Reece1011 . 2023-07-14
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I booked a virgin experience for my fiancés birthday for a 12 course taster menu at the Thai restaurant at the Crazy Bear in Stadhampton. The food was delicious and plentiful, and the staff were professional. However, we went for the experience and didn’t really...
sudsm2021 . 2023-07-09
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They never disappoint. I wonder why would someone even score The Crazy Bear less than 4. I guess some people go there once on a special occasion and they realise the bill is more than in Prezzo and that they were served "only" food rather...
azsamaz . 2023-05-23
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Fantastic authentic Thai food. Although I’m vegetarian and there was limited choice on the set menu the taste was absolutely delicious. Moreover the customer service provided by Pierre and Eshmail was absolutely fantastic;both were very attentive and professional. A great asset to the restaurant I’d...
chauhanLondon . 2023-05-19
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We had the set 3 course menu with lots of options to choose from. I had duck spring rolls, lamb cutlet curry, salted caramel dessert. All of it was just amazing. The staff were so attentive at this Small,Cosy and authentic restaurant. Entry is via...
louloubell09 . 2023-03-30
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Purchased a Groupon for the 12 plate signature lunch for two for our 3rd Wedding anniversary treat (rare few hours away from our two young boys) and had a delicious meal in a quirky environment. Sea bass Sashimi was soft, delicate and super tasty (hate...
Lauren F . 2023-02-15
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Food was amazing. Very tasty and good portions. Lovely dinner. The staff were polite and friendly. Attentive to our needs. Would defo recommend
kristalmartin . 2023-01-13
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Firstly I should say how nice the staff are. Amy and Patrick are a credit to the restaurant. I feel sorry for them as the policy is to hide extra costs. Money has obviously been invested in this place. The outside areas are stunning. Rooms...
kennymat1969 . 2022-08-09
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What a wonderful experience! Tried the 10 plate Thai meal and everything dish was incredible. Delicious food beautifully presented and the service was top class from our friendly waitress, Tyler. Will definitely be coming again
Scoobtastic . 2022-06-27
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I took my mum for the 12 course sharing menu, which we got on a Groupon deal. On Groupon it was advertised as a "12 plate signature lunch" so I was expecting a tasting menu style with thought and attention put into each dish, but...
826zoet . 2022-05-07
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An enjoyable high quality Thai dinner served by excellent staff. Drinks excessively expensive in my view.
DerekHardy . 2022-04-22
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Two hours to get main course. Three couples walked out. Food ordinary at best No management support/involvement No response to complaint email
D4826KSjohnm . 2022-04-06
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We had booked the signature “12 course” menu. This is offered as a meat or as a vegetarian option. There were 4 of us in our party and I asked for the vegetarian choice. The waiter told me they wouldn’t cook vegetarian for one and...
Meggysmum . 2022-04-01
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Two of us dined mid week. The restaurant was near empty with only a handful of tables seated when we arrived (6:15) we were shown to a table which was an event table with wonky legs and cheap table cloth thrown on top. When sat...
Daisyyy2020 . 2022-03-05
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We had the Thai Signature menu which we’ve had before and never disappoints. Lovely Thai food, a couple of glasses of champagne and some cocktails. Unfortunately, the good work of the chefs was let down by the service, which was did-organised and lacked attention to...
Anon_nxx . 2022-02-13
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I really wouldn't bother coming here. This is not good thai food, very bland, well below average. Both of us left very disappointed.
Wilfood . 2022-01-25
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Now I normally love this place, been a best man here twice. On arrival only one real ale on tap with the company badge turned the wrong way round, so you couldn’t see the producer, the barman just said it’s a guest ale , I...
markoE1980SU . 2022-01-23
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Arrived at the Thai restaurant for a booking at 8 pm. We were made to move tables 3 times, as there was a mix up with other bookings. The waiter apologies more than 8 times about it. It got very tiring! Once we got to...
Pangu11 . 2021-12-17
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My husband and I have been coming here for years especially for the amazing Thai food. Sadly the menu has now changed in the last few months, with many of the original dishes gone; tempura prawns, duck spring rolls, chicken wrapped in Pandan leaves, beef...
Chris S . 2021-11-08
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We visited this restaurant during our stay here, you are lead down a flight of stairs at the end of the bar and enter what I can only imagine must have been the cellar at some point. A long narrow room with low beams very...
dawnlG4895FU . 2021-10-13
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Had a 3 course set menu as part of a groupon but there was a good selection and the food was really good.
ShefGRG5 . 2021-10-08
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Food and service were excellent but there was no warning that there would be incredibly loud live music (Sunday lunchtime). We couldn't hear each other speak over the sound of the music which completely spoiled the experience. We asked to be moved but as we...
Di H . 2021-09-29
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Just OK… for the price I expected amazing. First there was no one welcoming diners, we just stood wondering what was going to happen before anyone came to rescue us. We were then rammed into a small room sat side by side on a low...
337helenw . 2021-08-29
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Sadly the title sums up our visit. Service was slow and inattentive, menu is large but dishes are vastly overpriced for the quality and size and the gluten free options are terrible (unusual for Thai which is often naturally gluten free unless you add soy...
Ktema350 . 2021-07-10
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Went for an early evening dinner with my daughter. A bit if s maze finding the estuarine, a couple of staff members sent us the wrong way. Food was a teelve plate sharing menu. Served as starters then mains. All dishes were beautifully presented and...
Hoppityskip . 2021-06-15
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Note: I mistakenly originally posted this under the English side of the restaurant, however as it appears that we were all sat in the same hall, I'll leave it there and repeat it here as 95% of it stands for both parts. The Crazy Bear...
S1_812 . 2020-12-05
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Had a lovely evening celebrating my wife’s 50th Birthday. Food was exceptional, service was excellent. Surroundings were amazing!! magical garden so creative.
Josepi . 2020-12-04
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I visited pre-lockdown 2.0 and had a great experience! A tad too dark inside which makes it a little hard to read the menu but nevertheless had a great time and enjoyed my food.
Beans . 2020-10-30
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this time we went for the 10 x course Tasting Menu (last time we had the 12 x course) and it was just as good ! we even had the same lovely waiter : Pierre, who looked after us marvelously and he remembered our preferred wine choice, which we appreciated and made us feel valued
. 2020-10-30
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Service was pretty slow and there wasn’t enough staff to cater for the amount of people in the their. Some concerns I’ve coughing staff too, anyone with symptoms should not be in work. Food was lovely overall and tasty. Hats off too the chef!
MatthewM . 2020-10-29
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Amazing food! Fantastic service! Beautiful location!
MicheleR . 2020-10-27
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Would definitely recommend, beautiful place, me and my partner had a lovely time
DanielleN . 2020-10-27
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Have eaten in the restaurant in Fitzrovia before and loved it, hence the reservation here. We were disappointed with the whole dining experience. As we stayed the night we had evening meal and breakfast included but neither were up to the calibre that we expected.
Underwhelmed . 2020-10-27
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The staff were rude, I asked our waitress a question and felt she looked down on us for asking, and the portion sizes were tiny considering the price.
SavannahH . 2020-10-25
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We found the Thai restaurant with its ambiance to be an exisite dining experience. The selection of food was delightful.
MarieB . 2020-10-25
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the 12 x plate Thai sharing menu was a feast to behold, both visually and for the taste buds - the caramelised honey brulee at the end was truly scrumptious !
. 2020-10-22
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Probably the worst service we have had in a restaurant ever. The staff were new but that is no excuse as they shouldn't be left on their own until ready in an expensive venue such as this. We waited 20 mins and eventually had to call someone over to get a menu. Water took another 20 minutes and had to ask for it twice, wine another 10 minutes and had to ask for that twice also. They bought me the wrong starter and then tried to make out that it was what i'd ordered and it was me that was mistaken. I'm veggie so I definately didn't order chicken! I had to ask for our candle to be lit twice. No complaints about the quality of the food but the service made it so we will never go back again or recommend to friends.
RachelD . 2020-10-18
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Great Thai food in quirky and characterful surroundings. We took our kids for a celebration lunch and we all loved it.
Foodfanatic . 2020-10-17
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The service was not what you would expect at this promoted level, the food bland, poorly executed and expensive for that reason..
EmmaF . 2020-10-16
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Went for my birthday, amazing service and beautiful settings!! Like a fairytale
DeeanaT . 2020-10-16
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Amazing food and venue, main courses were slightly on the expensive side for what it is however would recommend
. 2020-10-10
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Tom in the Thai Restaurant who served us was very good. The food was adequate taste. However the Bar Service was appalling, the drinks arrived after we finished eating. Crazy Bear will need to improve on the Bar Service.
Shakira . 2020-10-10
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Food and drinks was lovely. We both had Thai curries. The only negative was it took a long time for someone to take our order. When they did both waiters did not know what the cocktail of the day was. Was also a ling time for someone to take our payment.
JennineG . 2020-10-10
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After being regulars at crazy bear Beaconsfield, we were very disappointed with the stadhampton venue. We were booked in the Thai, but instead were eating in the large event room which had zero ambience and felt like we were in a conference centre! Food wasn’t nicely presented as it usually is in Beaconsfield, we waited 20 mins for our drinks. Food was ok but the whole experience was disappointing. You pay the high prices for the amazing looking venue and great service, neither of which we got.
hayleys . 2020-10-10
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We went for the 10 plate menu so that we could try different options. It was excellent because even if you find something you don't particularly like there is still lots of other food to try.
DeeM . 2020-10-04
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We ate here whilst staying at the hotel and very much enjoyed our meal. We ate 3 courses including one cocktail and bottled water - the bill came to £140 which I was more than happy to pay. All the food we tried was very...
170kayr . 2020-10-04
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Fantastic food and great service, just a shame the Thai restaurant has moved from its traditional location into the wedding venue. Couldn’t fault the quality of food but sadly Covid has taken away that something special from the Crazy Bear experience.
ColletteT . 2020-10-03
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Great Thai food in a romantic setting.
guywhoknowsgoodfood . 2020-10-01
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This place has such a special feeling to it. I have been previously for Christmas pre-COVID and it was the best experience i have had; the waiter was all over us without being too much, the food was brilliant etc etc. This time was less than perfect but still very nice. It seems now they have moved the restaurant into the larger marquee area the service has fallen below the high standard i experienced previously. We felt left in the corner slightly and had gotten through our drinks and a whole bowl of crackers before we were asked what we wanted as our mains. I will be back to the CB and hope for a better experience than the last.
LawrenceH . 2020-10-01
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Loved absolutely everything about the Crazy bear. Atmosphere, food and service were excellent. Quirky surroundings, We enjoyed it so much we are already planning our next visit.
Emma . 2020-09-28
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Service was very poor initially but improved as the evening progressed and the restaurant filled up! Food up to usual high standard.
ChristopherS . 2020-09-27
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We eat here frequently and usually the service is good but the last two times have been very poor indeed. Service, if not unfriendly was was indifferent. Staff appeared rushed, plates were left on the table for a very long and extended period of time, there was a woodlouse in the carafe which, rather disgustingly, ended up in my mouth when I drank my red wine. We did not make too much fuss and one waiter gave the witty comment that ‘the bug was not on the menu’ but nothing was done about it. I paid the full bill plus automatically added service and we left. We will not be rushing back as I think that standards have slipped considerably.
BrianS . 2020-09-26
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Waited a while for menus asked a few times for forgotten drinks and missed a course out of the signature menu but overall was a lovely experience and tasty food .
RebeccaG . 2020-09-26
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Lovely setting , food very average for Thai food. You are paying for the environment not the food in my opinion
drawdown . 2020-09-25
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We had an amazing time. Food was outstanding, and definitely worth the money! Our waiter Piere was attentive, polite and a wonder to watch dance around the room looking after his guests treating as all with 5 star service!
LisaP . 2020-09-22
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A beautiful evening spent celebrating our 10th wedding anniversary. We got married and had our reception in the Moroccan lounge 10 years ago so it was even more special that we ate in there. We mentioned to the waiter it was our anniversary and were given chocolates which was a lovely touch
. 2020-09-19
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Fantastic evening. Great service and the food was amazing
. 2020-09-19
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Large and visually stunning Thai restaurant, offers an extensive menu with many vegetarian options, we had the seafood platter, and it was utterly superb, hit all the flavour notes you would want from Thai food, the house wine was exceptionally drinkable and the staff friendly and attentive, this is a perfect special date destination not to be missed
SimonO379 . 2020-09-17
MORE AT TripAdvisor
This was my third trip to the Crazy Bear and it never disappoints. We sat outside and it was so nice, music playing and great atmosphere. Food was delicious (we had Thai).
VickyB . 2020-09-16
MORE AT OpenTable
We didnt appreciate the evening, Very slow service, and cold main course. Mentioned to the serving staff but not responsive. Wont be going back.
Lol12345 . 2020-09-14
MORE AT OpenTable
Farm shop is great, really good food and that is what brought us to the restaurant. The Crazy Bear is cavernous and quirky in layout and design, but is hugely let down by the price of the food and the service. The Thai restaurant was not particularly busy, but our waiter struggled to keep up, and half of our drinks order was forgotten about. We were shown to our table and asked if we would like appetisers, which we assumed, as they were offered, were free, but sadly they were not. The menu is extensive and expensive, which is great if the quality, taste, and presentation makes you go 'wow', but it did not. I paid £20 for a jungle curry, plus £5 for jasmine rice, and it just was not worth it.
MarcL . 2020-09-13
MORE AT OpenTable
The portions were very small and overpriced. The service and the atmosphere was great, we had a lovely evening there.
AndaT . 2020-09-12
MORE AT OpenTable
Really great service and food, would highly recommend
SteveT . 2020-09-12
MORE AT OpenTable
The location and interior decorating is just incredible and give such a wonderful ambience to the evening. The food is delicious and you get a generous amount per plate which is fantastic. The service was a little slow but it was a Saturday evening which is to be expected Will definitely visit again
AmieS . 2020-09-12
MORE AT OpenTable
We have been to both Crazy Bear locations throughout the years (about 4 times) and generally, they were previously fine. This time, at Stadhampton, the Thai restaurant location lacked the usual quirky, trendy atmosphere and it felt like we were the stragglers in a wedding reception marquee. Considering the expensive pricing of the menu, the ambiance/quality of the surroundings did not justify it. The drinks are massively over-priced for the portion given - non-alcoholic Mojito for £8.50 (I think), that comprised of 5 sips of liquid and 70% ice and decoration. Also, a peach Bellini for about £14 (I think), that had about 5 sips also, served in a small portioned long-stemmed glass. The garden is lovely and atmospheric and the staff are generally quite nice, but I think the location is living off the reputation of its standard and originality from days of old. Definitely lost its edge and not remotely worth the wallet ransacking prices. I don't think we will be going back.
KHKH . 2020-09-11
MORE AT OpenTable
Nothing too much trouble food was outstanding would reccomend and definitley would visit again
RoryG . 2020-09-11
MORE AT OpenTable
Amazing food in a restaurant with great chilled vibes
StephanieJ . 2020-09-11
MORE AT OpenTable
Great food, service could have been better, lovely atmosphere
HannahW . 2020-09-10
MORE AT OpenTable
The staff didn’t have any PPE whatsoever and they also weren’t keeping their distance from us. This was a really big concern for us. Food was fine but very pricey - we didn’t think it was as nice as some of the other Thai restaurants we’ve been to, that were also not as expensive. The staff were super friendly and helpful but they were very understaffed so we did have wait quite a while for everything.
SapnaS . 2020-09-10
MORE AT OpenTable
We had the Thai menu and chose to sit outside, which was slightly spoiled by a nearby smoker. The food was very good, as expected, and I was impressed by the service. The Crazy Bear is always expensive compared to local competition, but the location and the ambience does go some way to numb the pain you get when the bill comes.
Skipper . 2020-09-09
MORE AT OpenTable
A brief summary of this restaurant would be that it’s over priced food as it’s £20 for 5 small pieces of duck which were fairly tough however the surrounds were beautiful but on the contrary the service was slow
BillyN . 2020-09-08
MORE AT OpenTable
I felt that I have come to attend a wedding. The starters were good but then they forgot to bring the dinner. We had to remind them that we would leave if they don’t bring food in the next 15 minutes. The Thai food is not oriental. It’s not true Thai food and it was blend.
YumnaM . 2020-09-07
MORE AT OpenTable
The food was superb.. The ambience perfect, great setting and excellent service!
ZillahW . 2020-09-06
MORE AT OpenTable
Was my first outing since March and it was wonderful. Tables are more spaced out which I definitely prefer. Our waiter was lovely, the food was amazing, should have gone for the 8 plate instead of 10 plate sharer... but mum and I are piggies. Good selection of non alcoholic cocktails too. Had our coffees in the garden and everything felt relaxed and weren't rushed to finish up. Overall a lovely day, fabulously tasty food and very attentive and Friendly staff.
DanielleB . 2020-09-04
MORE AT OpenTable
Had a fantastic Thai Lunch and our waiter Pierre was great! I’ve been quite a few times but this visit was best yet i reckon !
SeanH . 2020-09-04
MORE AT OpenTable
A beautiful setting, tasteful decor and lovely ambience. Food was very nice. A little pricey but worth it as a special treat.
Jane . 2020-09-03
MORE AT OpenTable
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1627 Opinions
Fantastic service great food this place really is a gem. Very reasonable pricing we couldn’t fault the attention to detail was spot on
29 Opinions
Lovely Irish Landlord. Do very hospitable! Thanks Charlie Barbara and I will be back
324 Opinions
Popped in without a reservation but they still manged to find a space for us. Tasty food in good size portions and extremely good service. Highly recommended!