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4.4

Based on 97 opinions finded in 1 websites

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Nº 1196 in 4016 in Birmingham

CUSTOMERS TALK ABOUT DISHES WITH..orange
Score
OpinionsNoteGoogle974.4

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I went for a photo shoot and I can't explain how amazing the vibes were there.

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Coach Moab . 2024-10-14

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This is from Saudi Eats in Birmingham, with 60k+ followers across social platforms. Instagram & Tiktok: saudieats.ksa A beautiful hidden gem in Birmingham, this café is definitely worth a visit. The outdoor seating is extraordinary, and while the pods were closed, the ambiance and food made up for it. Highly recommended if you’re spending a day in the city. ✨😍 Thank you for hosting us—we had a truly memorable evening! 🔥

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Saudi & London Eats & Travel . 2024-09-10

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Food was amazing and service was excellent

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Shafikul Islam . 2024-05-24

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Shame about the packet kebabs!!!

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Abdur rahman . 2023-12-23

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Mojito could do with improving. Curry and court yard was nice

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Razaul Alam . 2023-12-16

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The food was exquisite, good portion. Very hospitable environment. Excellent service. Very good staff. Hats off to the boys and sadia for the lovely service.

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Moazam abbas . 2023-10-29

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Amazing atmosphere and ambiance. And service given by M. Hashim was really nice and appreciative.

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Manan ulislam . 2023-10-22

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Was nice and quite and realxing

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Naila Shah . 2023-09-29

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Lovely customer service lovely food

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Mardia Womenor . 2023-09-06

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Nice and clean Topnotch service

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Muhammed . 2023-08-31

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5 star service and food Quality

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Mina Burco . 2023-08-14

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We were in Birmingham and decided to visit here. The staff are friendly and helpful and very attentive. The food was good, but we definitely have better food in Bradford.

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Asif Shah . 2023-08-09

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Had a lovely meal with some friends

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Yasin Zaka . 2023-06-20

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Azeem was amazing when serving us at courtyard by alam and it was my birthday today and he went above and beyond and I had a lovely experience will deffo be returning !

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Lola Cooper . 2023-06-08

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Big Sully is a real one - owner you better give him a pay rise. So accommodating, so polite and even took group photos for us!! xoxo cheesecake girls

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Aliysha khan . 2023-06-08

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The food was really nice and appealing .generous portions .lovely ambience, especially the courtyard ..shisha lounge experience was good but could have been better for non-smokers to sit separate .

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Sayra Musa . 2023-06-03

MORE AT Google

Great service from khuram and the team

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Joel Ebi . 2023-03-08

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I 100% recommended Alam. The food is great, the proportions are extremely good for the price. The service was also excellent, especially by Khuram. He was extremely friendly and enthusiastic.

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Sarah Moncy . 2023-03-08

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Bookede a bix plater mix meat. A nice layout. And got 2 veg spring rolls. The fish was not nice. I will not return another time sorry. Even water was not free🤗

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ash khan . 2023-03-06

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Been here couple times was brilliant but today service was no good food came separately my little nephew got his food when we nearly finished ours he is 8 years old very disappointed 😞 Won't be coming back

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Babar Khan . 2023-02-18

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Only reason service got 1 star less is due to business was great outing good food great ambience

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Javeria Imaan . 2023-01-21

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A little disappointed nice furnishings and decor inside and out but it goes down hill pretty quick from there you have to be tech savvy to open the menu you do this by opening your camera on your phone and then hovering it over the qr code on the table then you have to register a account with the restaurant then you can finally order your food !! The mix grill was below average looked nice and was presented nicely but flavours were a let down and at £27 you’d expect more one mix grill will feed 2 people comfortably. If your sitting in the back of the restaurant make sure you wear a jacket or coat as people go past there and open the door which leads out to the Shisha section and they often leave the door behind them open and you get a gust of freezing cold air straight in. Small children run around freely screaming and bumping into things the servers or the restaurant could do more with telling the parents to look after their kids or at least supervise them better. Overall a good concept but it could do with some improvement P.s I would recommend the lamb karahi it’s perfection 👍🏻

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Adnan Khan . 2023-01-18

MORE AT Google

The atmosphere was nice as we were sat behind the restaurant..another place where people can have shisha. I ordered a hot drink and a dessert. My order came very late!! Did not like the hot chocolate and the dessert portion size was tiny (very pricey!!). Plus..it wasn't fresh (it seemed as though they kept this in the freezer for a long time!).

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Farah Naz . 2023-01-16

MORE AT Google

Worst experience for a breakfast venue who don’t sell Orange Juice. This place is part of the Alam Restaurant Today I visited the Alam Restaurant whilst ordering my breakfast for me and my wife I realised they don’t sell orange juice considering I am a big fan of OJ when I need to down my breakfast. I kindly asked a lady staff member do you have orange juice she replied no very kindly. I decided that I would go and get my orange juice from a local shop as breakfast is not the same without it for me. Just a small OJ for one person I usually visit Ladana for breakfast who sell freshly squeezed orange juice which is lovely. On my return I let the restaurant manager know that I have had to go and get my own orange juice. The male replied in a disgust and spoke to me with a loud tone of voice amongst other seated customers saying you can’t bring your own drink. I replied to him saying I did ask your staff member if you can provide OJ here? He then continued his loud conversation making me feel at unease in front of other customers and his staff members in a very rude manor. By this point I was already put off from eating my breakfast. I had some of my food which was on the table whilst the male was arguing at me and then shortly after I patiently paid the bill and left. I feel let down by the place. I surely won’t be visiting again and glad to let other reader’s understand the mentality the management have towards customers.

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Mohammed Khan . 2023-01-15

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1st visit. Lamb Achari and nans banging. Red doner on chips with a few flakes of lettuce - dry as anything - not asked during visit how everything was - would have asked for some sauces (ketchup and mayo not exactly what I came for or expected). Service - well had to order on a Web page - signal not great in the greenhouse - no side plates provided until we asked - after eventually finding a staff member. Greenhouse full hoisr - with one staff member only - who asked to take plates away while we was still eating - and then stood by us on a personal phone call - when our table needed clearing as desserts had arrived. 2 of us - £50+ ... was it worth it?? Still not decided. . .would I go again - maybe but not in a rush to return.

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F K . 2023-01-02

MORE AT Google

Excellent shisha, service and atmosphere. Big up Suleiman for the great customer service. Will definitely be back.

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Aisha . 2022-12-25

MORE AT Google

The service is great here i recommend you come to visit. My server was Adam, he’s very attentive.Would definitely come again.

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jasmine mcandrew . 2022-12-16

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Amazing... Friendly staff.. Toilets are clean....but I didn't like the black flat plates for dessert.

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Nano Eglantine . 2022-12-01

MORE AT Google

Food was good but i didn't like ordering system it was all on line and if your not a smart phone user then you will go hungry because it was hard to get sameone to explain the menu and when did get to the menu there was not enough info to explain what you were ordering but maybe that's just me i am not to smart with the smart phone.. 🤓

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umarfaruk Khalifa . 2022-11-18

MORE AT Google

Beautiful place, great service, really nice food. We sat outside even on a cold day it felt cosy. Would like to go back when the bottom of the garden is open as it was all closed when I visited

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Summer Karin . 2022-10-19

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Ashamed to say I fell for wanting to try the place after the way it’s portrayed on insta reels 🙄 Such a waste of calories and money I’ll never get back . Overpriced food that’s average at best . Describing it as average food is me being kind and generous. Dynamite Prawns were particularly disappointing was told just a bestseller. Tasteless, overpriced and presented like a child’s portion. Would rather get or somewhere else The only good things I can say it is very very pretty in the outside courtyard , love the real fire, cosy vibe in addition waitress was knowledgeable and friendly. However food was tasteless and extremely small portions in relation to what you pay so would never go again

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Mariyah . 2022-10-14

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Got served by naheed... gota say she is one of the best services av had in a while Deco in the courtyard is heavenly and looks stunning Food we got was tandoori chops which was amazing Kastori boti which was good combo of spice and cheese Achari chicken with garlic naan was fab!!!

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sam patel . 2022-09-11

MORE AT Google

Great service and recommendations by Naheed. Great deco. Great smoke

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Imran Kazi . 2022-09-11

MORE AT Google

Food was amazing. A very grand place to eat and prices are actually reasonable and not too too pricey. Me and husband sat in the courtyard and it was a bit chilly so we turned on the heaters in the booth that warmed us up. It was a very good ambience especially when its dark and the lights are on in the booths. We ordered achari chicken and the taste was just beyond this world - a really good chicken curry with a kick. We ordered roghni and black seed nan with it and both were nice and soft yet crispy. We did prefer the black seed nan a bit more. Portion size of karahi was good. Right amount for 2 adults. We ordered a smash burger and it was good but not the type you'd get from proper burger places. Fries came with the burger and they were so tasty, crispy yet soft and chunky. Lamb chops were AMAZING - perfectly spiced and extremely tender! Mango lassi was really good quality. Shisha was also good. Overall service was good and was quite easy to order via their website. Food didn't take too long to be served - around 20 mins for mains. If you're in 2 minds about this place I'd say just go for it and stick with the safe options like curries and desi food etc. As I believe that this is their speciality.

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RA Ahmed . 2022-08-30

MORE AT Google

I can honest tell you from my experience this restaurant is an amazing place to bring your friends and family to have a good time. We are so fortunate to have this place just a few minutes away, despite the surrounding of the restaurant are not as nice as the restaurant, don't get intimidate by it. I would say this is the Birmingham hidden gem, once inside you will be amazed. Food is stunning and cocktails are gracious. Love this place, is always so relaxed and comfy, specially if you get an outside table. Naheed and Osama are so friendly and kind, they are always near by to help you. They suggested me to try the Samosa Chaat, which is so delicious!!! I will continue to visit this place.

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Gonçalo Carpinteiro . 2022-08-17

MORE AT Google

Great experience at The courtyard. Shisha was on point , the smoke is very good and the flavour is one of the best flavours I've had, really smooth. Food was really nice good portions. The customer service was out of this world from Naheed who gave us brilliant recommendation on both food and shisha, made us feel welcome and checked on us regularly, she was awesome absolute gem 💎!

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Akram Rahman . 2022-08-07

MORE AT Google

Had a lovely time Great service from Osmama :) Food was delicious and a lovely restaurant Would deffo recommend!

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malaika bibi . 2022-08-05

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The setting was a beautiful place to sit and dine. Food was amazing our server Osama gave brilliant service and was polite throughout the experience.

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taybz hussain . 2022-08-05

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Usamah gave great service and the food was amazing. Really recommend this place.

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Afshah K . 2022-08-05

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Naheed the female server had the best customer service! 👌

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Shazia Fazal . 2022-07-30

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it was lovley beautiful place with yummy food we enjoyed it

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Farheen Siddiqui . 2022-07-27

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Great experience, food was amazing and the staff are very friendly 10/10 would go again!!

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Umar Malik . 2022-04-10

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Great Shisha. A lovely man Umar was serving us, fantastic customer service. Definitely coming back.

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Alisa D . 2022-02-27

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Great food and great service, In particular Naheed who went above and beyond and provided a great service: Will be coming back for sure. Thank You Naveed for such a lovely experience and making us feel extremely welcome.

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Ai . 2022-01-29

MORE AT Google

The courtyard is a great place for shisha, the smoke is very good and the flavour is one of the best flavours I've had, really smooth. The customer service was excellent brother Umar gave a great shisha recommendation and made us feel welcome and checked on us regularly. Will definitely come back!!!

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Rohit Kumar . 2022-01-21

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the food was great, was served by a south asian lad (forgot his name) he was lovely.

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Sharmin Begum . 2022-01-07

MORE AT Google

Shisha on point everytime Been here now three times in a week Superb shisha and service food is also excellent

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Basharat Mahmood . 2021-12-29

MORE AT Google

Lovely atmosphere, food was very tasty

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Abda Parveen . 2021-12-15

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Amazing place to go the food is divine

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Shazila Naz . 2021-12-13

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Frozen Raspberry and Frozen Apple £25 ⠀⠀⠀⠀⠀⠀⠀⠀⠀ I didn’t even know this was a shisha lounge, well it’s actually a restaurant which has a small lounge in the back. Upon entering we went straight to the shisha lounge as we already had food elsewhere, scanned the QR code which bought up the menu and then securely placed and paid for the shisha. Shisha took a while to come around 20 minutes but that’s because they had to light up a batch of new coals as there was no one in the lounge but ourselves. They use the Savacco V2 shisha which is a great pipe and always performs very well. The smoke was ok, plenty of clouds but the flavour did die off quite quicker than I anticipated but that’s something which is a bit hit and miss with these frozen flavours. The price range is £20 for classics, £25 for their opulence range and £30 for Savacco, you can choose upto 3 flavours to mix. Service was brilliant our shisha server was very friendly and took care of us. Free parking onsite, overall a decent lounge which I would recommend trying if you eat in the restaurant as the food looked pretty good and that’s the main selling point. I was advised by our shisha server we missed out on 50% offer which they had a week prior but do keep an eye out for offers on shisha.

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Shisha Spots . 2021-11-28

MORE AT Google

The food was spectacular and the waiter naheed was very professional and respectful as well as friendly.

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yaseen yahya . 2021-11-18

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The waitress Naheed was very polite and her service was spectacular

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John Lewis . 2021-11-18

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The menu does not state the burgers come with fries, so we ordered fries as sides and then got double amount, Complained to the staff, who phoned the manager, who in return said no refund The staff kindly refuned it anyway,

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Fahad Aziz . 2021-09-22

MORE AT Google

Delicious food and a lovely restaurant setting. The staff were really nice and very helpful too

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Joanne Rathbone . 2021-09-05

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Outstandingly amazing, real gem of a place, food top drawer, service was excellent and the layout of the place is an experience. So highly recommend. Thank you!

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ROY STIRRAT . 2021-08-25

MORE AT Google

The food at Alam is so tasty and delicious,the staff are very polite and prompt with the service.The food came out quiet quickly and was nice and hot,everytime we have gone the quality of food and service have never let us down.All covid procedures are being followed ,mask wearing till we get to seats and hand sanitizers around the restaurant.Will continue going their as atmosphere and look of restaurant is outstanding.

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Um . 2021-06-28

MORE AT Google

Too expensive and quality and quantity of food is not upto the standard

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Muhammad Aqil Tariq . 2021-06-25

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Terrible customer service and basic bland food.

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Anisha Gulfraz . 2021-06-06

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Best shisha in Birmingham,, great customer service by Adil always looking me.

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Amir Ahmed . 2020-10-09

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Really nice, the waffles are not very nice but the mocktails are nice

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Samera A . 2020-09-26

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Tried many Shisha lounges in Birmingham, hands down this is the best I’ve been to!

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Abdul Majeed . 2020-09-22

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