Chaps Pizza in Birmingham

i always try to not waste food but i’ve never had good like this. i ordered 2 saveloys and they came wet and absolutely disgusting they were mushy and literally fell apart when you picked them up. the onion rings were undercooked and soggy then gave me a chicken piece instead of the corn i ordered. i understand if they run out but at least inform us since it was for my friend who doesn’t eat meat.

Food arrived freezing my cheese chips even the cheese was Stine cold not good

the best place ever. If you don't agree (no offence) but check your test buds. has very good food

Such lovely people especially Emia if I’m saying his name right honestly takes such care of my foods every time I order I’m a regular and I couldn’t live without them!!

Just go there, try it and see what you think. I like it there. The food for the price is a nuts. I've spent way too much there but it's always worth it so I keep going back.

Overcharged and they denied it and food is always a mess and chips cold chicken toppings on pizza dry and old just want to rob your money won't be coming back again.

Best chip shop I've ever visited.. the staff are amazing and work hard to ensure your food is cooked to perfection.. witnessed an excellent rapour with there regular customers definitely worth visiting and are open until early hours 7 days a week which is convenient

Estimated wait time 25 minutes took 2 hours 15 to arrive even though I ended up calling 7 times and every time they said 2 to 5 mins driver already on there way! Awful service!

Amazing kebabs and pizzas. Highly recommend

Chicken Tandoori pizza is fantastic—definitely a must-try. Unfortunately, the rest of the menu especially the chicken wings and cheese chips doesn't measure up. On top of that we've had multiple instances where our orders arrived with missing items. To make matters worse the Kurdish guy we spoke to on the phone was rude when we tried to resolve the issue. It's frustrating to deal with poor service repeatedly, especially when the food quality is hit / bad or miss.

I have used Chaps for at least 3 or 4 years and had always been happy to do so. I am well known to all the staff. I called in about 4 days ago and ordered Pizza. I realised at that point I had forgotten my bank card and asked if I could have the Pizza and take it home to eat and said I would go back to pay the bill (6.99) shortly after. The answer was NO. I went home and got the card and went back to pay and collect the Pizza. I am almost 70 years old and was quite disappointed in the pedantic indifference shown to me. I will not be using this food outlet anymore.

The food was disgusting Pizza was like slop the chips were rock hard Donner meat strange taste order from here once never again yuck!!

Bought chicken kebab. Fabulous customer services but awful chicken seasoning very Asian taste mix with fish.

Worse place ever! I called up to ensure my order was done correctly. The guy said the same thing like before, not to worry. They didn’t have lamb Shiah and he said he will put extra off everything else. Did i get it? Hell no! They are so stingy and he ruined my order. I asked for salt and vinegar on my chips he didn’t do that. I asked for grilled donner and he didn’t do that either! Save your money go somewhere else please

Pizza was really nice. Mixed wrap was ok wrap was a bit hard and was lacking flavours. Thanks

I don’t usually write reviews but this one is special, the guys there are really kind,welcoming and serving customers with big smile in their face ..and that’s not all ,the food is absolutely delicious (you will find what you want with quality).. definitely recommended

Prime Kebab Dark kitchen under chaps- Hagley Road. I ordered 3 donner meat and chips meal but I only few chips! When I called the restaurant they didn’t care I would think twice before ordering from there.

Always amazing custom here, friendly staff and amazing food Edit: Been going here for couple of years now and they never fail to deliver exceptional service 10/10 recommended

Very kind servers quick service very welcoming

Delicious food and very good stuff

Lovely staff along with delicious food 👌🏽

This is a very good chippy but I have ordered delivery twice now and the delivery driver has over charged me twice and the food was cold. I ordered a chocolate ice-cream that's £5.99 and got a small piece of chocolate cake that was half the price of the ice-cream. Rang up to complain and was told that the driver would bring me my money back but he didn't show up so the next day I had to get the bus over to the shop and only got the money back for the difference between the cake and ice-cream and was told that I would have to wait for management to sort out the money that the driver over charged me but I am not holding out any hope for that tbf. I was a regular customer at this place but twice I have not been satisfied with my order so probably won't be going back anytime soon.

Best pizza shop in Birmingham Salom malacom it's the black guy looks at the review I given you guys I should be getting a discount No the place does have the best pizza I travel to the other side of town to get here and it closes at 6am aswell

Great customer service, friendly staff and very nice food. I really recommend this place. 👍👌

The large chip size are the size of a cone of chips anywhere else Cleanlyness leaves a lot to be desired Nice staff but things aren't done properly

Good service with quality 👌 nice and delicious pizza 😍

Excellent food fast delivery and followed my instruction to phone when arrived. No nonsense website. Recommend this company

Absolutely garbage. Unclean. food still frozen and raw dough. Refused to refund. Thrown in the bin. If I could give zero star I would

Best chippy I’ve tried in Birmingham! Lovely staff too

What an abysmal experience. Firstly the order came late. Then when the driver came he complained about the address, he abruptly demanded like a policeman that I come to the door to collect it, even though my friend who met him at the door told him I cannot walk I'm sick, etc, yet with that he still said no and demanded I come. So my friend , not wanting to argue with imbeciles like him, said come inside and see him instead, so he came and saw the reality. Then hedropped the pizza on m legs which are injured and have arthritis , I screeched from pain, he didn't seem bothered, then put it somewhere else and left hurriedly even thought I was trying to talk to him as to what happened and all of this commotion. I didn't know the drivers were this inadequate. And to top this all of the actual food was atrocious. Uncooked, not fresh, cold. It caused my runny stomach and other symptoms of food poisoning. Be warned fellow humans. They didn't follow my delivery instructions I told him to call me first but he didn't. The delivery issue was 13th of january 2024 saturday - saturday 13/01/2024 Aadam , Small Heath , B9 5BD

Romeo is always on beyond in customer service, best pizza in Birmingham love it .

delicious food. prices are pretty standard for a chippy, not cheap but not expensive either

Really nice Pizza!! The service was excellent and the guys behind the counter were doing a great job Very welcoming Thankyou

Ordered the triple deal for £17.99 it had a 9” pizza, a beef burger and a chicken kebab tray. Think it was meant to have a can of coke but they gave me a big bottle. Very good deal They always read the notes. Top place!

Food ok late night its probably one of the best places to order from as not many choices ... the calezone chips and curry sauce are really nice late night. But on a normal time basis alot other better choices. Not knocking chaps its good to go kinda food late night

Food came cold plus missing items when I called to to complain they cut the phone off twice on just in they use another name company on just eat called prime kebabs the staff was rude and food was bad stay away from this place I will be reporting to health inspectors due to way food came worse place Eva

Food was nasty and came cold will not be ordered here again try to complain and got some rude man on the phone

Great friendly service and amazing food

Great tasting pizza, nice staff!

Sometimes their late if their was one thing ide say the pizza doe is soggy

I highly recommend this place for pizza. I ordered a pizza whilst working on my delivery job. The pizza was ready in 10 minutes as promised. Definitely the best pizza I have had so far . Unless you go to Italy. Chaps is the one to have . 10/10 pizza

Great guys serving great food, friendly service Can't complain

Good halal food option. Tried their BBQ pizza. Recommend it.

Poor quality of food bad service food that I ordered wasn’t fresh I wouldn’t eat or order again even if is free worse shop in Birmingham

The staff are nice and friendly to you. The pizzas are good but I can make better however the prices and sizes are great and they top your pizza with a good amount of toppings. You do get your moneys worth.

Plz this shop needs to be shut down Too disgusting 🤮🤮🤮🤮🤮 My kids and my self got food poisoning for over a week very disgusting food STAY AWAY!!!!!!!! Out of date They be sitting for weeks !!!!! 🤢🤢🤮🤮🤮🤮🤮🤢🤢🤢🤢🤢🤢🤢

Top quality as always, thank you!!

10£ for a kebab but quality for £1 pound. Never again. Just go literally around the corner for half price

Very best place for take Away. Service is best here .

Amazingly welcoming a very personal service and the foods just the cherry on top really!!!!

The best fast food I see in Birmingham at the moment and they provide the best service and have good communication I wish them all the best 👑

The food is delicious only they take too much time for cooking pizza i.e 15-20 mins

The shop didn't have everything that I had wanted, although I had rang them up half an hour of them opening up, which was rather disappointing. However, when in the shop there's a bit of a wait to get your food but when you do the food is served rather hot.

Food never showed up. Driver got lost as his satnav wouldn't show my location. I phoned the shop and said other places had no problem delivering to me. The shop then claimed I wasn't waiting outside my house when I was. Awful service.

We are just visiting Birmingham and this place is just down the road from our hotel. So we popped in for pizzas. Lovely service from the staff. Quick efficient service and lovely pizzas. Very fresh pizza hot and delicious. Would recommend.

My top place for food best doner in uk imo

The staffs are really nice and it’s got this welcoming vibe

Disgusting. WARNING STAY AWAY.. Food was undercooked staff are rude and delivery driver can't read.

البيتزا لذيذة النظافة ممتازة السعر مناسب التعامل رائع كررت الزيارة أكثر من مرة بشكل عام 8 من 10

Been today to try a new takeaway as moved new to area we got a mixed kebab and chips and cost £7.00 and is so not worth it the box was filled with 3 quarters of chips 2 ling straps of donner meat and a few little peices of chicken and was so small savers in weoley castle is bigger than this and so not worth the price wouldn't reccomend getting a kebab here the chilli sauce we got in the kebab tasted like vinegar will not be using this take away again if I want chips I know where to go they are perfect and can't go wrong with them

The greatest pizza kebab and hot wings this side of the river Tyne fact

Nice food and fantastic friendly staff. Best take away in Birmingham.

Visited Chaps for 2 nights in a row while staying at a nearby hotel. 1st night was fish and chips - wow! Very generous portions and freshly made. 2nd night was Californian pizza - even better! Great food, fabulous prices and really friendly owners! I’ll be back!

Sent the rong food and kept me waiting on the phone call for half hour no apologies never go there again just eat was just as bad no refund from them

Very nice food and very nice customer service

My Mrs and myself always go here for our pizza meal night to watch movies together and get the meal deal £4 for a 7" pizza with chips and a drink can't go wrong at all, the service is great the guys are always smiling while serving and always double checking if they missed anything plus will always remember your order when you pop and know your voice when you call top guys in there.

Gave me notinly the wrong pizza size but the wrong toppings too, refused to respond why. Wouldn't recommend here just go to caspian.

Food is OK, but staff is really kind!

Excellent food and great attitude from staff, was visiting Birmingham and was nice to be treated in such a friendly way.

always very polite and the pizza bangs.

This place holds a big place in my heart, the first day I came to Birmingham I had fish and chips from this place with my friend Evan. Now that I’m about to leave I came here with my brother so he can try it. The fish is mid, the fries are good. The food is a 2 but for the price and the amazing service it’ll be pumped to a 3.

Visited here for 1st time last night. Staff were friendly . Chips were very nice but only luke warm. Don't understand why you use polystyrene containers and then wrap in chIp paper? Better for environment if you get rid of containers and just use chip paper. Will visit again

Very friendly place.. we had a tailor-made burger which they obliged us with..

I just moved to this area, their mexicano pizza is just too good. Donor is passable as most of the take aways don't make in house donors. Prices are reasonable too for the quality they provide.

Top notch scran, will definitely go back!

Nice fat chips, doner was dry, pizza was ok

Best ever pizza I had from here ,,, also great customer service .

Love this place the shawarma was the bet ever. Good job guys

Decent food & open after 12 midnight ! located right in the heart of the city

Honestly the worst place i have ever ordered from. The food was ridiculous chips that are rock hard and so crispy they would break your teeth whilst also being raw and undercooked such poor business decisions.

Great £2.99 deal amd nice staff

A brilliant fast food joint with a great staff.

I used chaps for many years but first time iv been back for a while and the food is so beautiful and they do not scrimp n scrap on the food it's well well worth the money and I'll be back thankyou so much plus lovely staff who look after you well esp after the pubs 👍 well recommend plus seen so people using it while sat outside the ivy bush wow and oh yes it is under new management and alot 100 per cent better, good on ya guys x

Visited on Saturday late night before closing time. I've seen the Takeaway has re-open as it's been a while folded. Possibly the management has changed and re-opened I assumed. By the way I had an X-large thin crust pizza. A great range of choices and I've got my pizza pipping hot, within a very acceptable period of waiting and was of exceptional quality. Their pizza crust has all others beat. You want to eat the crust rather than discarding it like you might do to other pizzas. I was pleasantly surprised that my pizza was of ample portion size, fresh ingredients and tasted very good. Chicken and spicy beef were fabulous and perfectly cooked. They are fast, courteous, very clean.Well done lads! Let's just hope the next one I visit, is as good as this time.

This place is one of the best food shop I have visited in Birmingham. They are now under new ownership and the new owners are very hygienic and are very clean. There food is very good and tasty. The owners are 2 brothers who work very hard. I would recommend to anyone to visit and have their food. Delicious!

Amazing experience , Great Food With New Management and very Friendly staf , I enjoy the Food , the pizza was Amazing .

Dont eat in this place dona meat is like old rotten wood even if your blind dont go to this place must be some crazy people.

It is a cheap/affordable place, but not recommending during this lockdown time... Took away a kebab, a wrap a mixed salad and a pizza. The pizza was edible, but the pasta was strange and lacked sauce. The meat in the kebab and wrap stinks and not edible. Probably is off due to no customers. The meat wasn't fried/grilled freshly. Tomato in the salad is awful. If you are looking to eat recommend a busier place and/or where there is delivery options available, but avoid low customer places.

Well I'd give it 0 starts but there's no option for that. Bought chicken doner with chips the doner was shredded and soo cold with no taste. The chips had a really funny taste. Curry sauce was really like liquid. Even the other portion of just chips was the same tasted funny. Tried to call the place about my complaints but no one answered. Would definitely not recommend.

Cheap and merry u pay for what u get. ideal if Ur on a low budget

It has been closed many days ago but still shows open..

I just got some great food at last minute they were just about to close and didn't leave me hanging really pleased

It’s pretty much what you’d expect. Low quality food for a really cheap price

Chaps is now under new management and my experience of it has been very good! The food is nice and staff are friendly and prices are very reasonable for the area! Would highly recommend!

It is now under new management. It has some really friendly staff who work there, and the food is really good. It costs £10 for free delivery, and they are on Just eat. The pizzas are huge, for the price. If you can collect, I would. As they are very good quality. I've had the kebabs too, and would say they are very good. If I had to pick one thing I would improve, it would be the size of the sauces, as they come in tiny pots. And you don't get one with your pizza for dipping the crust in. Other than that, it's well worth a try.

been to the other branch in bearwood top quality food location plus service everything was excellent will be going again

Qué puedo decir, mis amigos y yo hemos estado pidiendo carrillada en los últimos años, y nunca han podido entregar lo mejor en kebabs y pizzas. Te dejan a nosotros a todas horas de la noche y nunca es demasiado larga espera. Cada vez que tengo un kebab no es un carrillada, sólo obtengo triste. También te dan servicio increíble con una sonrisa.