The Conservatory in Hartlepool

We were regular visitors until recently. Our last visit was terrible. We called for Saturday breakfast. Our breakfasts were thrown on the plates. Didn’t look appetising at all and didn’t taste much better. I was given a chipped cup with my pot of tea.When I complained I was told they were all chipped. We won’t be calling at The Conservatory again.

We stopped here and ate breakfast. It was freshly cooked, well presented and tasted delicious. Reasonably priced. Only down side was the drinks were brought out way before the meal so we had finished them before the food arrived.

There is a small but nice choice of vegetarian food. The service is good. Nice restaurant for friends and family.

Use to be a regular visitor but not any more !! Visited today to find dirty tables both inside & outside, sat for at least 10mins without anyone greeting us or giving us a menu, when I finally caught the waitresses attention after being completely ignored I asked for a menu only to find no actual menu inside it to which she mumbled something incoherent. Chose our food from a now very limited choice & still no-one approached us until a further 10mins later I asked her to take our order. By this point several people had already come inside to ask the chefs what was happening as they too were either being ignored or still waiting for food. Then another young member of staff came in, wiped her nose on her hand & finally start d clearing n wiping tables. Absolutely no interaction or interest from either of them, in fact they just seemed to be hiding out the back of the restaurant as in just the 1 hour we were there we saw at least 4 lots of people leave because they had been totally ignored by these 2 girls. Couldn’t fault the gammon & chips, however the side salad was just peppers !!! Absolutely shocking front of house/waiting service from totally uninterested staff !!! We will not be back !!!

We decided to have breakfast down the Marina and headed for The Conservatory not realising it had new ‘management. We sat outside and waited for a menu. It certainly wasn’t but we waited and waited and waited. I eventually went inside and got my own menus. It became evident that people on the other tables were kicking off about their orders. I asked a passing waitress if she could bring a tea coffee and tea as we were desperate. She put her order book in the middle of the table and leaned over it to write in a loverly longhand - one tea one coffee. I again emphasised that we would like it asap. We then perused the menu. The menu is small so you would expect the meals to be pretty easy to knock up. We waited and waited and waited. People at other tables had given up and left. After what must have been 30 min from our tea an coffee order the young waitress came to our table to take our order - I pointed out that I had ordered tea and coffee but was still waiting - it’s coming she said. Again she plonked her order book in the middle of the table and wrote our orders in a very neat longhand. After a further wait I again called the waitress over and asked for our drinks and pointed out I had only paid for two hours parking. “They are ready “ she said. “Well why haven’t you brought them to the table ?” I asked incredulously. We did get the drinks and to make matters worse the coffee was awful. Meanwhile people from other tables had again got up and left without being served. After finishing our drinks we had had enough decided to leave. I went into the restaurant and told told the waitress to bring the bill for the drinks as we were leaving. She came out and said we wouldn’t be charged for them. No apologies, no explanation, nothing. We had waited for well over 45 min for our drinks and left the place after waiting 1hr 15min for the food not to be served. It’s very sad that a once very good venue is heading for the rocks unless something is done urgently. Clearly the staff have had very little training and the kitchen is a joke.

We visited for lunch today and can't say that I was overly impressed. We walked into the building but it smelled heavily of fried food so decided to sit outside. Thankfully the weather was great unlike the rest of our experience. We found our own menu and while our order taken quickly we were waiting ages for food. 45 mins for a couple of panini - aka sandwiches. Service was abismal. Our server hadnt got a clue. We had to ask for cutlery, we were never asked if we would like condiments- which we did and food was mediocre at best. People were leaving. You really need to get a grip. The menu isn't extensive. Breakfast is standard fayre so much can be prepared in advance. Lite bites is pretty much paninis so again you think they'd be geared up for this too. We fetched our own bill and took payment to the till. You really need to do much better than this. Needless to say we won't be returning anytime soon.

Well were do I start staff to busy on phones instead of working waited ages to be served place looked scruffy and wasn’t clean at all

Taking family out to breakfast on a Saturday morning, so on Friday when passing checked the opening times. Breakfast from 9am... ok. Incidentally on the Friday evening restaurant was empty just after 8.30pm (worrying when other restaurants on Marina were busy!)Back to Saturday morning, we entered the restaurant (door was open) to be quite abruptly and with no apology, informed that they don't open until 9.30am. Needless to say we took our custom elsewhere. On passing again today the time on the blackboard still states 9am! Not starting breakfast service until 9am isn't the way forward and neither is rude staff. The Conservatory used to be our go to place, recent experiences have resulted in our custom going elsewhere.

My wife and I shared a panini with coffees .The panini was excellent but as long time devotees of this restaurant we are worried about what is happening here.

Visited here on Sunday morning for breakfast. First thing I noticed was the amount of young workers and the lack of a management figure. We ordered two full english breakfasts and a round of drinks, they totally forgot about our drinks order and then ran out of sausages for the breakfasts(?!). We got told they were being delivered - and when we eventually got our drinks got told they weren't being charged. Couples kept coming in an sitting down, only for them not to waited on, getting fed up. and leaving. There were about 4 members of staff and not necessarily busy, I didn't quite understand why the volume of people was an issue considering all the breakfasts were on hold until the pigs were sorted out. When the food came, in fairness, it was quite nice - despite being left under the hotplate for about 10 min and only getting one sausage - considering they'd just had a delivery, I thought we could two. Apparently under new management, but the management obviously don't work Sundays.

I went to this restaurant with my family.Lovely restaurant, very good food and very friendly, helpful staff.

Went here for the 1st time recently on a lunchtime, good choice of food with reasonable prices, staff very friendly and nice and clean - well worth a visit

Lovely breakfast. Good value. Staff were quite stretched till 2 more members arrived (maybe Rota them earlier?) 1 customer complaining re wait time - but the staff had advised of delay and were working flat out. Uncalled for treatment of staff. Definitely worth a visit.

We arrived on Saturday morning for coffee. Seven of us ordered various coffeees and two hot chocolates. The service was hopeless. After quite a wait we received one latte.

I had not been here for some months and visiting a restaurant which has changed hands is always a worrying experience. Will it be as good as I remember? Will I like the new menu?

Went here with family on 3/5/5.there was 14 of us celebrating a birthday, we were all served with a very friendly staff who were on the ball from walking in. The place is clean & inviting ,with lots of lovely food on offer. The food was delicious & hot.. the manager was wonderful & very attentive. We will defo go back..

We went for food with the family. It was lovely. We had Bradley the chef who’s food was amazing. And Bernice the waitress who was so lovely, made sure we always had full glasses and was such a great host. Thank you :)

It's been a few months since I was last in the area but I had the immense fortune to visit the Conservatory this evening. I must say it was an amazing experience. I had the pan fried Sea Bass with a side of vegetables.

Visited on quiet Monday night, but Bernice was very attentive and provided excellent service, and kept us entertained while waiting for our food, which was very good, congratulations to Chef John. This is our 3 year visiting this establishment and it has been consistently good.

Enjoyed an excellent meal on Saturday night . Food was delicious and beautifully presented . Although main menu is small something to suit all tastes . Prices were very reasonable and staff were friendly and welcoming .

Attended this place for lunch while back in my home town for a couple of days, a few weeks ago. The environment is pleasant, with a tasteful decor. The food was very good and reasonably priced, with a good selection on the menu.

Excellent food and the service provided by Beth and Jess was brilliant

Excellent staff, very helpful. We had our nine year old grandaughter with us and Charles and Anna could not have done more to make our time there any better. We really enjoyed the food and will cetainly go back.

I had a meal at The Conservatory for the first time a few weeks ago and have mixed views. On the positive side, the food was very good and the chef clearly has skill. A pork belly and black pudding fritter starter was particularly delicious. Service was friendly. However, the ambience was poor. The restaurant lacked atmosphere and I thought there were some basic things that could easily have been done to improve it. Making the lighting less bright is one obvious step ; the lighting is too harsh, more like a burger joint. There was commercial radio playing in the background, presumably put on by the kitchen staff, and that was grating. Why not just play some decent chill-out music? This made the atmosphere even more flat, not helped by the coldness of the room ; there didn't seem to be functioning heating. It was a shame because the food was excellent (although some of the portions are too big) but I wouldn't go back unless steps were taken to make the actual dining experience more convivial and enjoyable.

Went here for a meal with the wife lovely place to go.wife hag sea bass main which she enjoyed very much.I had the burger with hand cut chips which was also great.The waitress Bernice and chef John couldn't do enough for us well done.

the food was excellent all the staff very friendly and the restaurant was warm and very clean no pressure to eat and leave

this restaurant is first class food excellent, service very very good greeted with a smile not rushed. we had been out for a walk in the wind and cold and called in to nice warm restaurant very clean offered a choice of tables by Chales the owner and we selected to have full english breakfast which was cooked to perfection byJordan the chef, the coffee was hot not warm will be calling again keep up the first class service.

Visited here yesterday for my mams birthday lunch. Had a lovely Time. Food was delicious and well presented and service was efficient and waitress was friendly and helpful. Will definitely recommend. Special mention to Beth and John for looking after us so well. Will definitely be back.

Called into the Conservatory for a quick afternoon tea. The white chocolate cheesecake was amazing and fruit scones were fantastic...

As always, The Conservatory, maintains its high standard of food & friendly service. While Hartlepool FC disappoints, this restaurant never...

Looking for somewhere at short notice for Sunday lunch. Surprised by what was on offer and both service and food...

I called in today with my Mum, we both opted for a full English breakfast. I can honestly say it was amazing! If you want a quality, beautifully tasting breakfast then this is the place!! If you want a nice laid back, no rushing type of place then pay a visit. The gentleman who took our order made sure we had our drinks whilst waiting for our food, he said hello to my baby and asked about him (it's the little things that make a place welcoming) I will be returning to try lunch/dinner menus and also that gorgeous breakfast again.

Seven of us enjoyed excellent food and service tonight . The starters and mains were really good .My starter of asparagus wrapped with parma ham and served with a poached egg was first class .We had chicken breast with a creamy sauce ,chicken ballotine and sea bass .Lots of good veg.and everything well cooked and presented.

Went to the Conservatory tonight as a drop in visit. Was the best decision we’ve made in while! Food was...

Lovely meal on friday night in the conservatory, staff extremely accommodating as per usual, will be returning!

My wife Christine and I called in for Sunday lunch on 14 January 2018. Pre booked a table for 1pm but plenty seating available if u want to pop in on spec. I ordered garlic mushrooms and Christine terrine which were both served with crusty bread and were delicious. Both had beef brisket dinner. Came with big Yorkshire pudding ,3 slices beef ,mash, toasties and dish of veg of carrots, broccoli, turnip n swede. Desert was cheesecake for me and Christine sticky toffee pudding with home made custard. They ran out of ice cream but chef offered to make her some custard. 3 course for £17.95 or if you just want 2 courses it was £14.95. All courses were cooked to perfection. Chefs and waitresses all impeccable in manners and no complaints at all.

As we were staying at The Marina and the food is basic in the pub attached we decided to call in here. Its only a short walk around the marina to get here. The staff were friendly when we arrived - though it wasn't really busy- and we were quickly brought menus and drinks. After being undecided, because of so many things I wanted to try, I settled for something that doesn't exist on menus in the Midlands (well I've never seen it) Chicken Parmo! So tasty - so much so that I've attempted to create my own at home!! Will be back again next time I'm visiting family in town. Would be good if people could get to look at the menu online rather than just the chef's choices , I can't be the only person who likes to check out a menu before they book.

6 of us sat down for dinner last night and we can't prise this place highly enough. From the ambience, the service and the food the quality was just amazing. To say that we chose from the set Christmas menu too there were plenty of choices and enough to please everyone. They say that you can't please all of the people all of the time but last night Charles and his amazing team definitely succeeded for us. We will definitely be back

we stopped here for a quick lunch. We didn't want a big meal so just had the pate on toast starter but were tempted with the carrot and walnut cake special. Delicious. nice friendly staff. not cheap eats but nice atmosphere.

Went with family to celebrate pearl wedding anniversary, what a great time, the staff can not do enough for you, the food is fantastic as it is cooked to order, great, great, we have been a few times and have always enjoyed it.

We were staying at the PREMIER INN and couldn't face a brewer Fayre breakfast, and we came across this little gem just at the other side of the marina. Breakfast menu was excellent and the food we ordered was great. Nicely presented, good quality food and well cooked. Staff were indeed very friendly. Have no problems recommending this little gem.

We arrived without a reservation at 6.30 on a Saturday evening and got a table for as family of four with no problem. The staff were really friendly and the food was lovely (though the kids burger was a little spicy which was surprising for kids food, and not something our youngest enjoyed). The chunky chips are amazing!

Really impressed with this outlet- the breakfast menu was quite extensive, the quality of food was great and the waiting staff were attentive.

Called in today with the intention of having a coffee and ended up having lunch. The food was perfect and sat near the 'kitchen' area we thoroughly enjoyed the 'banter' amongst the staff! The roast beef and Yorkshire pudding was delicious but the peanut butter cheesecake recommended by the chef was to die for! The staff were friendly and we will be back.

Lovely ambiance in the restaurant and staff were friendly. There was a wide choice of food on the menu and it was well cooked. Very good!

Took family out for lunch, and went to the conservatory on recommendation, nice place, staff were friendly and paid attention to detail. Priced very well, with the food being of high standard. good selection of drinks and will be back.

We dropped in about 2pm for a late lunch and were treated very well indeed. Service was friendly and attentive. Food was excellent - mother in law really enjoyed the Scotch egg and my wife said the seafood risotto was the best she'd ever tasted. I enjoyed the veggie frittata and the hand cut chips were chunky and cooked to perfection. There was a bit of a gap between the courses but we had come when the waiting staff were changing over. We would definitely return.

Popped in for breakfast after nice walk round port and was pleasantly surprised. Right in heart of docks and pleasant staff good hearty breakfast without bursting wallet. Will be in again as better than Hotel breakfast.

Called on spec Starving after long day. We were the only 2 customers, waitress very pleasant & timely, nice large mussels (difficult to get wrong). Had to request bread had been advised would be served ahead of starter. 2 soft white store buns cut in half, 1 plastic portion of butter. Small amount of black pud with 'Black pudding' scotch egg but tasty & served promptly. A little Insulted by 'old guy' who timed us eating! Duck average, no crispy skin, plum sauce had never seen a plum, was basically gravy, veg nicely cooked. £13+ 'gourmet' burger very average, nice real potato 'wedges' not chips as advertised. Over charged Unless 2 glasses of wine were £16. On the plus side, plenty on plate but Won't be back!

We looked at the menu and ordered 2 salmon and prawn baguettes only to be old no baguettes as most of the menu was-based around the baguettes we decided to go to another cafe. I ask my self does this business deserve the trade - Asda across the way no excuse. Might I mention we went to Cafe Rapour and the meal was perfect. No wonder cafes close when they don't make the effort.

We stayed at the Premier Inn and as it was a lovely night we decided to explore the other side of the marina. There were lots of restaurants but The Conservatory stood out as being popular and well suited for couples. The young staff were friendly and natural. Our steaks were delicious as were the vegetables and the chips.

One of the worst restaurant experiences I've had in a while. We were ignored for 15 mins and then had to repeat are order several times to waitress and she kept getting confused. Our drinks didn't come until after our starters had been finished. The service was very slow and poor, the restaurant was pretty empty but still the food took far longer than is reasonable.The menu did not accurately reflect the dishes, there was no black pudding in or with the black pudding scotch eggs. The main meal was edible but not of a very high standard. The pasta dish I had, had raw peppers that had supposedly been roasted and overall tasted no better than my own cooking. It cost us over £50 for our meal and we all left feeling ripped off and swearing to never go back again.

Excellent place to sit on a warm day. Good coffee and scones. Good service. Ignore those silly bad reviews!

Located on the Hartlepool marina. Lovely tasty well proportioned meals and beautifully presented.Friendly polite staff in a very nice setting beside the lock gates.A little more attention to clearing the tables of used drinks cups and glasses would be beneficial.

Simple but very healthy and tasty food. Home made chips. Nice location in the Marina. Paid parking available in the area.

Dropped in on spec, service good, food excellent - Sunday lunch but if this is the standard other meals will be a treat. Lovely decor, quite a surprise as looks like little cafe from front. Nice staff, very professional looking open galley kitchen, food really well presented with lovely dishware. Each meal was introduced by the call 'service' very transparent quality and excellent chef team. Woild really recommend-

We were staying in the premier lodge for the night on the way to our weeks holiday in Whitby. We decided to have breakfast at this quayside establishment, the sun was beating down and it felt like we were in Spain. Breakfast was so tasty, every item perfectly cooked, would recommend this place to anyone.

Visited the Conservatory for tea & scones, breakfast and evening meal each time friendly helpful staff food is always well presented and taste gorgeous

I had fillet steak and was cooked to perfection medium rare just how I like it. It's my second time to this restaurant and both times been superb all my friends also enjoyed there meals definitely will return. Keep up the good work

Dropped in here yesterday and had the breakfast. Full English not to bad. But my partner had the smoked salmon with asparagus, a bit pricey at 6.95 the asparagus was not fresh either from a jar or tin. And a tiny portion. But have to say the service was very good.

We were a group of 4 each with different tastes and particular ideas of what food we fancied, the environment being as an important factor. The Conservatory was a pleasant find at the end of the Marina; with a varied choice of meals, snacks and drinks available. For myself - soup of the day, French Onion was acceptable; main course of Sweet Potato and Goats Cheese Frittata excellent. All other members of the party had the soup also; main courses were good. Staff were extremely attentive and professional.

I recently visited here and had afternoon tea. I was not given a choice of sandwich filling or cakes. It arrived and didn't look anything like advertised on their Facebook. I was told what filling they had available and got given something totally different. The staff were friendly but only to the point of us leaving.

I've been here a few times and the food is always amazing. Freshly cooked to order and with a beautiful view across the water what is not to love?

This really is an excellent restaurant, good food, good atmosphere and excellent staff. We took my granddaughter with us in her push chair and the owner helped reorganize a table just to accommodate us. Lets be honest not everywhere would do that.

Home cooked FRESH not frozen veg, meat that melts in your mouth, smooth creamy mash potatoes and thick tasty gravy. What's not to love about this place. The daily menus and evening meals are very good too and very reasonable prices. Highly recommend eating here for either a snack or full meal

Pop in here with my two brothers just on the off chance and we were all very pleased that we did. The staff made you very welcome with big smiles and a lovely demeanour. The place is light and airy very clean and hygenic (toilets were the same) with a lovely ambience. Good choice of meals on the menu that were not overly priced. Food was served quickly and was hot and plentiful.one of my brothers had the cod which he said was really tasty and meaty. I had the chicken parmo which again was plentiful and my other brother had the chicken ceasar salad which was a large portion. We all were completely satisfied with the meals and the prices. Excellent little restaurant that is well worth visiting.

After busy day at work thought we'd eat out and not been to the conservatory for a while. Not disappointed. Sea bream cooked and presented very well and my wife's chicken accompanied by a lovely sauce (or so she said). Won't leave it as long to return this time. Service and food really good - thanks.

We recently came here for a "Sunday morning breakfast"And met up with friends, the food and service was great although they were busyThe sun was out, hot and lucky to sit out by the waters edge on there terraceIn the North's "English Riviera" ... what was surely the hottest day of the year !The "full English breakfast was lucky" and a good choice ( slight down mark, we had to wait ages for condiments and asked 4 times, alsoAsked for brown bread, but we all got white bread, surely could improve on this)On the whole, very good and would come back if in the areaCheers M x

Came to this restaurant for a meal with my family best we've eaten at in Hartlepool,loads of choice on menu and great drinks menu can't wait for our next visit would highly recommend this restaurant for a great time keep up the good work.

We had breakfast at the conservatory. The service was good the food freshly prepared and well presented. The place was clean and would recommend.

I was a bit dubious on going to this resteraunt after reading the rewievs on here but we gave it a go. I found that the food and service was very good I could not fault either. The Conservatory must have upped its game because it was very good standard of service and food.

I I sited for brunch with ten friends and the staff went out of their way to accommodate us all. The service was good and we did not have to wait long for our food and drinks to arrive. The cooked breakfast was cooked well and delicious. The surroundings are pleasant and very clean, we have already decided to return as a group.

Sadly it is no longer a good place to eat. The quality of the food has deteriorated massively over the last year. The service has gone down the pan as well.

Visited Friday evening for a meal with family. Brought the usual platter of bread and butter to find the bread was mouldy - so sent it back with an apology. Food was nice until dessert when the raspberries were also a bit mouldy. So complained about that also. Service at the beginning was good but after dessert we sat for ages waiting for someone to come to take a coffee order and at the finish someone had to attract staff's attention. Could understand if restaurant was busy but it was very very quiet. On paying the bill it was mentioned about the mouldy bread and whoever took the message (Manager/Owner) said he would tell the chef and that it had been freshly delivered that morning. I also noticed that the wine glasses could have done with a good wash as they were stained - we should have complained about that also but sometimes you feel there is only so many times you can complain in one evening.We had visitors over from Holland and was their first visit to this restaurant - needless to say they weren't impressed. I would have thought a slight reduction in the final bill should have been forthcoming.Think they need to train their staff to be a bit more vigilant before food leaves the kitchen

Very average visit today. Granola without fresh fruit described, 'all large coffee cups dirty' so given small cups - waitress very pleasant though.

Lovely lunch out . Two courses for £11.95 and the food was superb. Best vegetable risotto ever! Lots of exciting choice on the menu. Daily specials. Light bites. Kids menu. Bright surroundings , open kitchen.

Excellent food all freshly prepared excellent service too well worth a visit . I will certainly be going back.

An interesting visit for breakfast. A nice little restaurant with a wide ranging menu, and a busy breakfast clientele. My sister and I went there for a late breakfast, she had a very substantial Full English, sadly I opted for the fruit scone.... not a good choice, it felt stale and overcooked, and even the lovely bowl of jam did not improve the flavour.The main problem was the incessant banging of the door, each time a diner or member of staff walked in or out the door BANGED back to close. Not a relaxing meal at all. Please please get this fixed, we were not the only ones to go away with a headache. Sorry to carry on with the complaints but....... the tea cups are so small that two sips and you need to refill, when I requested a larger cup I was told that they were for the coffee drinkers only.The use of wooden platters for serving meals was also a little unnerving, as I wonder how you can get any miniscule morsels of food out of the cracks in the wood.On the upside the staff were efficient and capable, the restaurant is in the lovely setting of the marina, there is outside seating and the toilets were adequate, though you need to be a thin contortionist to get into the cubicle and then turn around 180 degrees to reach the toilet paper on the back wall whilst you are seated.

Good customer service.very clean and inviting good menu however we only wanted a drinks and snack.We had decaf coffee and hot chocolate and fruit scones which came hot with ample butter and jam. The toilets were very clean. Ample parking.

We called in on Saturday lunchtime for food. The choice of food was good and we were all pleased with our choice. The drinks, especially the coffee, was very good and the service was first class and friendly. A pleasurable visit.

Called in for coffee and pot of tea with family on a Sunny Sunday morning. Service quite slow, milk jug looked as though it had been washed in greasy water and bits of orangy yellow grease were a floating around in the jug, had to ask for twice for replacement, they then gave us the bill even though one of our party hadn't even been given their coffee, the tea was cold by the time the replacement milk arrived and tasted like dishwasher. Not very impressed.

We visited Hartlepool to catch up with some friends and met them at the Marina. We decided on the Conservatory and couldn't have been happier. The service was excellent, very attentive staff who couldn't do enough to help. We limited ourselves to a single course, but the two course deal looked an absolute bargain. The food was excellent, the gourmet burger is easily one of the best burgers I've ever eaten! Our friends will be visited more often now we've discovered this food!

came for lunch,waited ages to be served,staff just wanted to chat amongst themselves-food ok but probably will not return

We had a evening meal, the service is excellent as is the food. They had a talented singer guitarist which added to the atmosphere. We noticed they did breakfast so we decided to try that as well which didn't disappoint, as good as you will get and more than i could manage.Will return

Just had a fantastic lunch in this lovely bistros staff very good food brilliant very young but very good chef attention to detail excellent will return again and again

Visited without booking 22nd April we were lucky to get table at 6pm place was almost fully bookedFood was lovely from the menu we had cod loin, chicken stir fry burger , sticky toffee pudding bakewell tart, treacle sponge all of our party enjoyed the food it was tasty and plenty of it Service was good and wait times for food about what I would expect for food being freshly preparedI will definitely be back and will recommend to friends and family

Came to the marina with the family and couldn't decide where to eat when we stumbled on here close to closing, but they were still extremely friendly and didn't rush us. The Sunday Lunch was gorgeous, we ordered two adult lunches and two kids ones. It all had that really nice homemade feel to it and everything was really well presented. We will certainly be coming back and recommending this to our friends.

I would deco go here again the food is very nice and the staff are to,I had the steak and it was cooked perfect. Decocor is lovely, and will look forward to my next meal there.

Been here on many occasions.Food I do have to say is good, but service is not to par, everyone is friendly however I have been in many of fine dining restaurants and this is not one of them.Would recommend for dining out defiantly not "fine dining"!

Had a very pleasant lunch here. Staff polite and attentive. Food good and just what we needed. Would return.

Visited for breakfast. Good value. Good food with plenty of selection. Friendly service. Pleasant views and ambience.

We booked a table having checked out the menu as it was a Saturday night and the Marina was likely to be busy but it turned out there were a few tables available throughout the evening. My wife's Bruschetta seemed to have been put under the grill to melt a very thin slice of goats cheese over tomato and onion which dried out the whole dish, left an unpleasant warm onion taste and left no impression of goats cheese at all. My starter was forgettable whilst the Calf's Liver was only faintly pink going to grey as I ate it although I had been assured it would be pink. My wife's duo of beef had a slow cooked unexceptional piece of beef coupled with a small and very chewy fillet steak. Dessert of ginger cake with ice cream was rather dry. The appearance as a Bistro with chefs cooking in sight of customers was not backed up by the food and not very enjoyable but rather pretentious.

decided to give this restaurant another chance but i do not think it will happen again-once more the staff are indifferent and uneducated-i only asked if the house white wine was unoaked and not only did i get a long vacant stare but when i asked where the wine was from the girl just scuttled back to the bar..tried to ask someone..no one appeared to know so she decided not to approach me again...we tried on several occasions to get anyones attention to order for around half an hour-the staff seemed to be having a bit of a discussion amongst themselves behind the bar??-this used to be a really great restaurant when we visited several times last year but ot has really gone downhill and i am afraid it is down to the staff and their-lack of-decent management-wont be back and neither will my friends or family

Fabulous value and outstanding two courses of great quality food . Lovely service too . Had a belated Mothers Day Lunch with my daughter. Excellent !

The staff and food just get worse. Avoid avoid avoid!!!! We will never return after dreadful experiences in the past. The marina has much more desirable food venues.

Went as a couple for dinner, we didn't reserve a table but after checking we were offered a table near the door. The food was lovely, had a mixed starter which included a mini soup which was beautiful and main of paprika chicken with vegetables, also cooked perfectly. The service was quick and the atmosphere relaxed, the price very reasonable also. A good night was had and definitely will return.

The marina was busy on a sunny Saturday when myself, my partner & parents visited. They advertised a gluten free menu which made us keen to go in (I have coeliac). They didn't have a gf menu (it wasn't even noted what was possible to have gf on the main menu), the waitress that served us didn't know about gf options (she thought I couldn't have butter) so had to keep going to the kitchen. I know this is up to management so they should spend some time learning about gluten free and training their staff in what it is. The meals we eventually got were good and they allowed me to have a chicken salad rather than a baguette. It could be a much more coeliac friendly place with a little effort - there's no excuse for not knowing as its so common these days.

went to the conservatory for Sunday lunch. they gave us a menu which had 3 courses on. it said 2 courses for £11.95. three of my party wanted the main course and a sweet but were told the 2 courses were only starters and main. so we all settled for main courses of roast beef, Yorkshire pudding, mash, roast potatoes, new potatoes, green beans, cauliflower, carrots, mashed turnip and tub of gravy. a bit pricey at £9.95 each. The meals were delicious with fresh veg but spoiled by a piece of string left in a slice of beef. we were offered a free sweet but declined it.

We visited the conservatory on Monday for my sisters birthday. For our starters I ordered goats cheese bruschetta which was lovely, but a very small portion. My sister ordered the Soup of the day. The soup was far too salty to eat. We informed the waitress, who said she would let the chef know.Both main courses were lovely and made up for the starters.All in all a nice place, but we probably won't visit again due to the issues we had with our starters

So here I am in Hartlepool trying to get a good breakfast on a Saturday as I am strolling along the beautiful marina. The seagulls are lulling my ears but my nostrills are being tickled by a certain smell. I turn around and I spot a petite hut of light colour winking at me. I approach and I see it. The Conservative.As a liberal, I'd never step into something called the Conservative. But the exterior estetica drew me in. I couldn't help it!Well I enter, of course. And to my surprise there's no one there to welcome me. No worries. I seat myself down and wait patiently. I am greeting by a lovely young lady with a radiant smile and she eagerly enumerates the today's specials. Fantastic options! But ole tummy 'o mine isn't persuaded .. :'( it wants a fry-up! She kindly says that they stopped making breakfasts 10 minutes ago! Luck is not on my side today I said to myself. I ordered a tea whilst trying to make my decision and browsing the menu. After scratching my head in 17 different ways, my friend Gary gets up and goes to Le Chef and asks him if he could, after all, make an English Breakfast (I am with Gary, my friend, and his family by the way) Le Chef sees the kindness in Gary's eyes and accepts. He returned triumphantly to the cheerful table and we await our feast.After only 10 minutes we are aproached by an army of three waiters who bring all four breakfasts to our table and toasted white bread with butter on a wooden chopping board shaped like a leaf (a detail witch I took to heart). The breakfast - beautiful baked beans, excellent eggy egg, sensual saucy sausage, marvelous meaty mushrooms, perfectly prepared pudding and bacon - was tremendous! Feeling like a prince, I arise from the table and after watching Gary pay, we leave excited to start our weekend!Now if it wasn't for the damned illy tea cups which you can never properly hold by the handle or for my wobbly chair which I had to change, I'd give this place a 4.89/5 but having this in account which with a bit of struggle could easily change I will have to give it*Drumroll*CostelloCredit 4.24/5P.S: Maybe we should give The Conservatives another chance? ;o