Based on 21 opinions finded in 1 websites
Based on 21 opinions finded in 1 websites
Nº 168 in 215 in Tamworth
Opinions
Staff are very polite and welcoming,the food is 10 out of 10 the surroundings are beautiful,especially the back garden with the view of the church,would fully recommend 👌🏻
AVFC . 2023-09-29
MORE AT Google
Sad to have to write this review as the staff could not have been more helpful and was so polite when I booked late and arrived late. But the room has got to of been one of the worst I have stayed in ever. Bathroom blind covered in mould Rusty shower curtain holder ( I didn’t shower there as just could bare to get in ) Toe nails next to bed Stains everywhere Fridge broken Spider and webs everywhere Floors filthy, ( kept my socks on all night) Pillows non existent Kitchen seals were black and mouldy Stinking bed behind cupboard Blinds fall down Bed sunken to one side Skirting boards filthy Dust on every work top and cupboard top This hotel needs some serious attention and funding to bring it back to a basic standard. If I knew this was the room we would be presented with I would of declined. However there was no other availability so it was either this or the car. I will be contacting for a refund in due course
Tom Taylor . 2021-08-30
MORE AT Google
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Only 4 stars for the food as it arrived cold and it was not busy. Coffee wasn't too hot out the machines. Lovely and clean cafe. Manager was friendly and approachable. Staff was polite. Lovely visit
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Service absolutely terrible . Ladybserving looks like she didn't want to be thier no manners was charged a pound for salad when I asked didn't even ask what salad I wanted . Then when question why pound extra more blunt response food was not worth month when asked for tissue and fork forks was dropped in the bag then what looked like toilet tissue handed to me from r somewhere in the back worst manners ever experienced in my life. Stay clear
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Rachel always greets us with such friendliness. Assisted us on ordering on the screen.