The Coffee House in Dartford

We had to detour into Dartford to get a puncture fixed. With an hour or so to spare we wandered into the town to fins a cafe and luckily came upon The Coffee House. From the start the staff were exceptionally friendly. Service was fast and the coffees and hot chocolate were lovely. We then tried some of the home made milkshakes (one Oreo and one Caramel) they were amazing. The bill was lower than we imagined proving what great value the cafe is.

First time I've actually enjoyed a breakfast. Absolutely gorgeous. From the staff to the breaky. Thank you.

Waited an hour for a cheese and onion sandwich and some chips. And 45 minutes for a cheese and onion panini! Food was cold and average quality. To top it all off i got food poisoning from this meal! Likely from cross contamination! Would not recommend!!!!

I ordered a takeaway breakfast via Uber eats from here. When it arrived two of the three sandwiches had thick black hair stuck to the bacon. It turned my stomach, needless to say I threw the whole lot in the bin, we ate and drank nothing, after spending £22. When I complained to Uber eats at first they refused to refund, after a bit of a debate they decided to redund in £8.90 for the two sandwiches that had hair in them even tho we couldn’t eat any of it because I felt physically sick at the thought of it. Absolutely disgusting !!

Not bad food,friendly staff and food ok..nothing special but ok. One annoying thing is the cafe can be cold due to them leaving the door open. Hinted quote strongly how cold it was but they didn’t take the hint at all.

Awful, food arrived completely squashed and cold, took one look and threw into our bin! Don’t ever bother!

We have had many deliveries throughout lockdown this year and the food is always really lovely . Arrives hot and within a good time. Best Spanish omelettes ever with a good quantity of salad and homemade creamy coleslaw it’s delicious. Thank you Have a great Christmas #supportourlocalshops

First visit to this establishment yesterday. Very polite staff. The customers were seated next to each other so no social distance between us being followed so we felt a bit uncomfortable. Waiting a long time for our food to arrive. Two other tables of people were given their orders before us and we were seated at least 15 minutes before them. Not that our food order was complicated just a toasted sandwich and a baguette and two cokes. When the food arrived it was very nice. However payment was made by my mother who wasn’t aware of the discount and was charged the full amount unbeknowing to myself until we had left the restaurant. So I just checked on the government website to see participation of the scheme to see if they are actually on it and apparently they are.

Wery welcome Nice breakfast gut food My flat coffee nice testi Bigger cups good value Romantic and modern staff waitres Wery friendly nice smile

Exceptional customer service.Really enjoyed my breakfast in Dartford.The manager and staff definitely make you feel welcome and will engage with you while you eat. Definitely worth trying out.

the new owner has spent a lot of money doing this place up food is very good ,every time with out fail

All ways nice and clean and always make people welcome a lovely place to eat my family injoyed it I would recommend it

We booked early and although the restaurant was almost empty the service (though charming) was slow. As we wanted a quick lunch we ordered sandwiches -my friend had a steak sandwich (£10) and I had a Club sandwich (£11). Both were on thick-cut sourdough which was very hard to cut/bite through. My Club sandwich was described on the menu as 'chicken, egg, lettuce and bacon' but the egg was scrambled and cold, no bacon but ham instead, and the lettuce was tired and limp, so it was tasteless and boring. My friend's sandwich was equally underwhelming with cold steak and soggy sauerkraut. On the plus side, our chips were good! We'd both had good food on previous visits, and really like the ambience, so it was a shame to find the food so disappointing this time.

1st time at Dial house. Was there for Sunday lunch. Great service and lovely food. Bounty bar desert to die for.

As always wonderful service and food. Very good value for exceptional quality.

A lovely place to eat but perhaps asked for a table outside the main eating area because that can get quite noisy. The fish we had was perfectly cooked, the starters were sublime, nothing was over seasoned and all the flavours were subtle.

Lovely slightly quirky restaurant, food was excellent as always

This was my second visit and was a little disappointing after the first which was excellent. Service was slow, we had to ask for our side dish twice before it was brought to our table. The sandwiches were average, lacking filling and the side salad limp. The venue is beautiful and the concept great. I hope for better if I visit again.

Very unwelcoming and the English breakfast was very poor, with cardboard sliced white bread served cold, without butter. They had run out of granola and didn’t let us know until they served all the other food. The staff didn’t have a clue what to do or what was going on. We were very disappointed generally.

Really excellent Sunday lunch - can’t fault it

Friendly helpful service from experienced staff. The food options were good and the quality was excellent, very tasty and good portion sizes. We went for the Tarte Tatin for 2 for dessert and that was well worth the wait.

Beautiful location, fantastic service and excellent food.

Arrived early for afternoon tea and they were very helpful it bringing the time forward. The afternoon tea itself was delicious, all of the cakes were homemade all, it made a lovely to change to have both cheese and fruit scones as this isn’t always the case. All the team offered exceptional service and made sure we were ok a number of times.

Absolutely fantastic, favorite place to eat in the area.

After driving for nearly an hour we arrived to be told there were lots of shortages. Only chicken was available. We asked to wait a few minutes and would be given a drink on the house. After being ignored for 10 minutes we left. Fawlty towers comes to mind. Another diner advised us to leave !

We were sat in the front room near the secret room, the staff were very polite and friendly and we were made to feel very welcome however the service was slow, and it would of been nice to have some gentle music in the background. The roast pork belly dish unfortunately the roast potatoes were dry on the inside and looked as if they had been covered in flour. Overall the restaurant is extremely nice and relaxing, but the food needs to improve sorry .

We had a lovely evening and the food was delicious. Unfortunately there had been a problem with the heating and we were rather chilly. Staff did get an electric radiator to try and improve this. Only other complaint is the glass cups for cappuccino- I really dislike them and will ask for an alternative next time.

This is my absolute favorite restaurant, we've eaten here a few times and it's consistently excellent.

wonderful building in a very pretty location, worth a visit to see the beautiful interior. Afraid they have slightly inflated ideas when it comes to the value of what is for sale inside the house, but we didn't go there to buy over priced bric a brac. The food was OK , a little bland and the bread tasted as if it was a day old.

Excellent rib eye steak for the second time! Delicious skinny chips as well. Risotto was excellent. Puddings delicious. Service is also excellent - I was mean with my 4 stars as we had to wait a bit to pay and our friends were heading back to Cambridge, but actually you couldn't want for a more attentive, informative waiter. Only other criticism - too much ice in the gin! We live locally to Reepham and we are so pleased that we can now go to the Dial House for a truly yummy meal. Happy customers.

Great setting and great food. Nice to have a vegan roast with all the accompaniments

It is always wonderful in the Dial House. Great food - LOVE the soups. BUT the bread is AWFUL. I’m pretty sure it’s cut or sliced in the morning and then served way later. Always tastes stale and with that hard bit on outside. (This is EVERY time I go. What a shame.

Always great service, staff attentive, take time to speak to you.. Every meal we have ever experienced has been stunning.. Sunday roast beef was amazing.. We have had afternoon tea which was well presented too.. All round enjoyable experience every time.. Thankyou to all the staff

Had a really nice afternoon tea with friends. Lovely sandwiches, warm, fresh scones and a good selection of little cakes. Endless tea in mismatched cups.

A prior fan of the Dial House, I was left feeling somewhat underwhelmed when visiting to treat my wife to a special birthday meal. Having had to book an earlier time slot than I would have liked, I was surprised to find the restaurant virtually empty for a significant part of our visit, leaving me to wonder why I couldn't have booked a later slot. Because it was so quiet, we found the staff overly attentive initially, then latterly by contrast, we were pretty much abandoned. The food was excellent, but I was surprised not to have been asked how I would have liked my steak cooked and to have my coffee served in a plastic cup was really not what I would have expected from an establishment which promotes itself an "elegant restaurant". The red wine had been badly poured down the outside of the glass and there was a lot of sediment in the glass too. Diners on a nearby table were overheard complaining about their experience. All in all, it wasn't a bad meal, but the overall experience has left me looking elsewhere, particularly for a special occasion.

The dinner was very disappointing. My husband enjoyed his steak but the rest of the menu was far too clever and 'fandangled'. Too many unknown or strange ingredients On the Saturday before Christmas we expected the place to be buzzy , but instead it was quiet and like a morgue. The square outside was full of care nut everyone was in the pub across the road! The staff are pleasant and we had previously enjoyed an afternoon tea, so would only return for that. Sorry!

We always enjoy visiting and eating in the Dial House. This occasion was no exception.

Beautiful food, beautiful surroundings and very friendly staff.

We had a lovely afternoon tea in a nice relaxed atmosphere. Food etc was lovely however the size of the scones was interesting! We had beautiful clotted cream & delicious jam with TINY scones, literally bite size. Very disappointing as to me this is a significant part to afternoon tea. I’d rather have one less sandwich & bigger scones so we could actually eat all the lovely cream & jam.

We spent the night at The Dial House in the Italian room this room was awesome! We celebrated our 10 year anniversary and we wanted luxury and we certainly got this at the Dial House. Diner was exceptional and the breakfast was yummy too. We would definitely return and recommend to friends and family. Thank you

I was seated right next to a very very hot radiator which may have affected my experience and given we were on the only occupied table I should have asked to move ! But my halloumi and chick peas was so thick (about half a pack) and rich and salty it was almost inedible and I left the majority. However my friend said the welsh rarebit was delicious. I will try the restaurant again but that dish is all wrong.

After a bit of struggle to park at lunchtime on a Tuesday in this busy town the welcome inside was quite good. We found it slightly strange to be offered just water while we perused the menus at our table and were relieved to see then, that a good selection of wines was to be available with our lunch, indeed our bottle of ordinary Malbec was good. This being an extended Norfolk Restaurant Week special menu the choices were understandably limited. However the smoked salmon starters were excellent, as were the desserts including the Affogato. We puzzled a bit over the main course choices though and some opted eventually for a vegetarian item, while others for the special roast rump of beef with 'chips' and Roscoff onion, which I personally found all a bit disappointing in terms of flavour. Service was helpful and friendly, and we felt that the room ambience was outstanding.

Beautiful building, excellent friend service. Generous Sunday Roast. Would recommend to friends and family.

Menu was imaginative & the portions were reasonable , service was attentive and the ambience was pleasant, would have been nice to be offered some Norfolk Ales. Would certainly consider a return visit.

Great, reasonably priced Sunday lunch served in a relaxing environment.

The food was wonderful ,different and inspiration the only problem was the pricing of the food and when we asked the waiter he didn't understand either?. But as usual the staff are the best !

A really excellent meal during Norfolk Restaurant Week. Service was polished and professional.

Fantastic food and service will definitely come again

Visited for my wife’s birthday and we were not disappointed. This was during Norfolk restaurant week so I assume a slightly different menu than normal. The service provided by the staff was outstanding, despite there being only 4 of them. They were all working very hard but maintained a high standard throughout. The food was excellent. Small portions in size but big on flavour and still very filling. We also had some bar snacks which were super but meant no room for desert. Tried a couple of the cocktails which were expertly prepared by the barman. He wine was also very good. The ambience is relaxed enough but still feels special. One slight suggestion; hopefully it doesn’t appear snobbish but a cloakroom might be appropriate for a venu if this standard? You can buy almost anything you can see throughout the building (chairs/lampshades etc all with price tags). The quirky rooms such as the secret bookcase dining room look fantastic for a small private party. The small bar is also a really nice place to sit. I’d probably go there for just a drink if it was a little bigger (but maybe it’s not shooting for that piece of the market). We’d love to go back!

Lovely place to eat and very friendly. Excellent food and overall very enjoyable lunch!

visited as part of Norfolk restaurant week. Outstanding menu, wonderfully prepared and served by attentive and friendly staff. great experience and we will return

Very good evening, exceptional food, attentive service, nice ambience

Went as part of the Norfolk Restaurant Week initiative. Really nice, slightly quirky building and the normal menu had been adjusted to match the initiative. Really enjoyed it and will go back to sample the "normal" menu. Would recommend this establishment, first rate staff.

Perfect for ladies who lunch! We had two delicious courses which we specifically chose not to be too filling as we were eating again in the evening. We enjoyed every bite and felt very comfortable afterwards. The food was lovingly prepared by the chef. I requested my favourite cortado coffee which was perfectly made. We were served by a lovely friendly lady who answered our many questions very patiently and courteously. Thank you for a lovely first experience under the new manageme to. We will be back!

All staff were efficient, polite, attentive..a special mention to Ben who was on duty the night of the 30th Oct..he presented himself as the face of the dial house that evening and did them proud in the way he conducted himself and was always ready and attentive to ensure the full comfort of the guests and brought a style that ensured everyone was relaxed, comfortable and always friendly in his efforts in the service towards the guests..all other staff also showed a good relaxed feel to the service they offered. The dial house itself was warm and welcoming with a family cosy atmosphere.

For a two coarse Sunday lunch a bit ordinary for the cost , disappointing.

Very quirky setting great fun. We arrived a little early but it was not a problem we were taken to a lovely hidden room behind a bookcase. Not my first visit to the Dial House but it was for our friends who were visiting us. We all loved the afternoon tea and the staff were super. Our friends wished they lived nearer so they could visit again and try lunch or dinner

Firstly - service was excellent. Very friendly and attentive staff and food arrived quickly. Ambience was poor thogh. Table was set away on its own well away from any other guests and felt rather isolated. The dial house is clearly going for a shabby chic look but our table was also a bit rickety and uncomfortable to eat from. We ordered the Sunday Roast and portions were not generous - food was very nice and flavoursome but we felt a bit shortchanged by the amount provided, especially the meat.

It is lovely place, quaint but roomy at the same time. Lovely for a hot chocolate in front of the fire. I personally was not that impressed with the afternoon tea.. I don't feel you get much for your money. I would go for a cuppa and cake and perhaps try a meal there. But not for afternoon tea.

The whole Dial House experience is a must, we stayed in Africa and our family in Parisian. The rooms are decorated to style perfection and are quality, there has been no skimping on the furnishings. The bed was so comfortable along with the lush pillows, the bathroom also with a walk in rainshower. Both rooms also had a bath too. We had a three course evening meal and it was delicious as was breakfast the next day. The service in the restaurant did not disappoint and was timed to perfection and the waiting staff were attentive. I would highly recommend the Dial House to anyone and we will definitely be returning, the new owners have certainly made their mark and I applaude them for the attention to detail. Reepham itself is a very nice little village, the residents are friendly and there are some lovely scenic walks.

An excellent chef and waitress. A great meal that was thoroughly enjoyed by both of us.

Came to the Dial House for our 1st wedding anniversary and could not have had a more amazing experience. The 'Africa' room was incredible, the food was outstanding!! The staff are so welcoming and helpful and overall just an amazing place to go to!

Visited the Dial House for a birthday celebration with Family. On arrival 2 members of our party found the lady on the reception desk extremely rude & if they hadn’t been joining a family meal would have walked straight back out! She kept her head down looking at papers & did not acknowledge them for several minutes. On ordering drinks we were told that they were extremely busy, but did not expect to have to wait 15 minutes for drinks to arrive! We ordered a bottle of Prosecco & was told they didn’t have any champagne flutes left so served in normal glasses!! Service was generally very poor & slow & we frequently had to ask several times before our requests were dealt with. The food was good & so it is a shame to be so let down by the service. We felt very disgruntled that the service charge was automatically added to the bill, as quite frankly due to the lack of service & manner in which we were dealt with, we would certainly have not left this level of tip! All in all very disappointing.

Lovely evening meal in gorgeous quirky surroundings! Service is relaxed but efficient, and the food is fab!

Excellent food and attentive service. Great vegan dish according to my wife. Great beef dish according to me!

Lovely food and extremely friendly staff all in a relaxed atmosphere. Sunday lunch all served on a large carving plate makes it feel like home ....without the washing up !

Great menu, gorgeous surroundings and relaxed staff. Will go again.

We stayed at the Dial house as guests in December , we had dinner and breakfast and both were fantastic. The decor of the dining room is gorgeous, the food was great, we were particularly pleased with the breakfast and which we could have squeezed more in! <br />After our evening meal we moved to another area for a drink which was also beautifully decorated and we loved thatvyou could buy any of the items within the establishment from the seat you were sitting on to the mirrors on the walls. The service was absolutely five star, couldn’t have asked for any more. Friendly, helpful staff, a really relaxed and welcoming environment! Can’t wait to return again!

I booked the Dial House for lunch as an impromptu treat for my 17 year-old daughter. It was perfect for the occasion. The service and the food are outstanding. It is not cheap by any means, but I still thought that it was very good value for money given the fantastic food and service. I will definitely go again!

First time back since the change of owner. Food was still delicious though I had an unidentifiable black &#039;crisp&quot; with my hake which I couldn&#039;t stack up with the menu. My only gripe was that as soon as the pre-starter nibbles arrived, so did the starter. OK if your starter is cold, but mine was hot.

New management have turned the restaurant around. Food is of higher quality and well cooked.

We enjoyed the roast beef lunch we both had, but found that the amount of butter used in cooking the vegetables was excessive. We also felt that the roast potatoes were not as crispy as they should have been.

Good service, great food, interesting setting. You need to book in advance. I will definitely be back.

We have been to the Dial House several times before and really enjoyed it. <br />However, this was our first time back since the new ownership / change had occurred and we were a bit disappointed. <br />The initial greeting was quite curt and the lady showing us to our table seemed less than bothered. Once the food arrived (which seems to have lacked in both quality and quantity) we were never approached again and actually had to hunt somebody down to ask for another drink. <br />We left this time, not feeling to bothered about coming again - which is quite sad really.

Overall it was very good. The table we were given was a little bit like being in a walkthrough however I think the main restaurant was quiet noisy so was happy where we were. My starter was missing the sea trout initially. After that small hic up all was very good.

Have stayed at The Dial before &amp; was not disappointed with our sunday lunch .. food fab &amp; so was the service .. we will def be back

Lovely evening good friendly service good food and wine

We were staying at the dial house and decided to go there for a birthday dinner, the food is on the expensive side but excellent quality and the staff were amazing

36th Wedding Anniversary - wonderful stay - the staff are friendly and very helpful.

First time here . Loved It. Will definitely eat dinner here again.Will have lunch here too. Loved the loos ... very quirky and service was good.

Excellent food. Recommend the roast hake! Thank you all at the dial house

The only criticism I have was that my chair was in the gangway of the waiting staff and felt a little cramped.

Lovely food interesting decor, lovely staff comfortable and welcoming but small main course portion size left us hungry

The food was delicious and texture of the food and sweetness was tasty. <br />The trout with mango. for starter. I didn&#039;t know what to do with bread. It shame it didn&#039;t come with small green salad. But overall it was an amazing dish. The fish soft wasn&#039;t dry it just flake away fron the fork , the mango was sweet and soft. I try put <br />the fish on the bread but it kept falling of Because it was too crisply to bite with fish and the mango together. If it was pate it work well. Buts that my opinion. <br />Main<br />Even the beef was soft and tender. <br />With cabbage and the potatoe. So so delicious.. because the beef was made beautiful. Cabbage nice Woody and fresh flavours. Potatoe was soft just break nicely. <br />Dessert.<br />Apricot and Pistachio with ice cream. <br />It wasnt to sweet. Fresh Apricot and cake was pistachio they went well wouldn&#039;t thought it will. But it was an amazing dish. <br />Overall. Amazing delicious food to go and eat. <br />I would advise you to book a table because they are busy. <br />But the coffee was too bitter for me. <br />Thank you for wonderful night of an amazing food.

Interesting place, great staff and reasonable value food.

Lovely venue, very helpful and friendly staff, delicious food - perfect combination for any occasion.

What an absolute gem we&#039;ve found! We go out every Sunday for a roast and I&#039;ve been wanting to go here for ages, it didn&#039;t disappoint. Me and my husband had the belly pork which was delicious, the kids had the pasta option.. Both had empty bowls. The Sauvignon Blanc New Zealand was very good I had two 😊 <br />Staff were friendly, attentive. <br />You&#039;ll definitely be seeing us again.

There were several mistakes and delays with our breakfast order. Three out of five of our meals were not what we had ordered and the management did not really seem particularly surprised or that bothered by the fact that we were having such a Fawlty Towers Experience! We are local and frequent The Dial House regularly. It was very disappointing but we are hoping things will be put right and we&#039;ll come again and see!

The place was quirky and fun. Staff helpful. <br />The food was apparently lovely for those who ate meat. Extremely limited choice for vegetarians so let themselves down here. I would not recommend for vegetarians .

A quirky character restaurant, have been before and would come again.<br />Obviously you won&#039;t please everyone with aspects of a dish, but on the whole, good food.<br />For outstanding, the experience would have to be faultless in meeting the full criteria, as an example, not having to ask for the wine list (only by the glass on the menu)<br /><br />Many thanks

having used the Dial House for many years wanted to experience the new menu under new ownership. Food and Service very good and waitress knowledgeable about food choices. When I booked on line it asked about what the occasion was for. It was our Pearl wedding anniversary so an acknowledgement would have been good, but not the end of the world.

Sat outside for lunch on a Saturday. Lovely and quiet, weather was fantastic, which did help. Food was lovely, service was fantastic; will definitely be returning

Our first visit since the change of ownership. As good as before, but why do so few restaurants serve food on hot plates? Cold plates guarantee that the food will be cold before it&#039;s finished.....I know that it&#039;s not peculiar to the Dial House, but this is a restaurant a cut above one in a pub, for example!<br /><br />Also, a small niggle....we were seated by the counter in front of the Aga, where there&#039;s a door into the kitchen - it has a handle controlled fitting which means that everytime it was opened &amp; closed (and there was a lot of coming &amp; going....) it was noisy....removing the fixture or fitting something like a sprung-loaded ball would make it quieter!<br /><br />Not having the 10% discount makes a difference, but still worth going again!<br /><br />Staff pleasant and helpful, as always.

Although main course was tasty it was very small and spoilt by it being swamped in olive oil, on a brighter side we had sticky toffee pudding which was very nice.

The Dial House is a great restaurant in a beautiful historic building. Our food was excellent, with very good service, informal but very good. It was quiet when we dined (perfect for us), but I imagine it would have a buzz when busy. Recommended if in the area.

Wonderful as always. We had a fabulous breakfast, Great food and lovely ambiance, Good choice for vegetarians

Fantastic experience for Farther’s day. Amazing service and great tasty food.

I booked a table for six people (one of those being an infant) for breakfast, for today. On arrival the front of house staff member was not very welcoming, instead of showing us to our table she pointed us to where we needed to go. It took 30 minutes to receive a cup of tea, 45 minutes after ordering to get a boiled egg and toast, which had no butter served with it and the toast was rock hard, when we asked for some the waitress went off but never came back with any. An hour after waiting we left not having any breakfast. Really disappointed after seeing the good reviews. Should not have to wait over an hour for breakfast.

Average food, small portions, no draft drinks, would not eat there again

I&#039;d heard good reviews of the Dial House and was not disappointed. The staff were all extremely pleasant and well trained. The food was as expected and came without too much delay between courses.