The Coffee Club on the Quay in Poole

Great tasty food. Brilliant service and a good atmosphere

This was the 1st time we've been here. We booked for 10 people, a 2 year, 10 and 12 year old. The staff couldn't be more helpful, from the minute we walked In. The decor had a Mediterranean feel. The atmosphere was great and the food was exquisite 👌 😋. The only thing we were disappointed with, is we had to rush off quickly as we needed to get back for birthday girl back to do Bingo , and didn't get to try the deserts. Just means we will have to return. Absolutely amazing 👏.

Had a party of six that went in on a Saturday night. We had a wonderful dinner and evening. The staff, and particularly Maria, were also very helpful and attentive. We had pasta, Thai stir fry, muscles and fish - all were excellent!

Beautiful and relaxing cafe for breakfast. Staff were absolutely lovely. The service really was excellent. Good quality local ingredients. Delicious coffee. Very clean. Loos are immaculate. Seating outside right by the water. Loved it.

Stopped in for breakfast! Fantastic service, delicious breakfast!! Will be visiting again next time we come Poole!!

Great restaurant, the best seafood and fish I had in a long time. Fresh and well cooked. The service it's very friendly especially Maria the italian girl. Thank you.

Always loved this cafe but horrified yesterday when 4 take away coffees cost us £17.40. We are booked for an evening Xmas dinner late November as the price seemed very fair so very disappointed yesterday

I don't like being negative so I will start with the positives! Staff were friendly and my glass of wine, house white, and my pudding, sundae, was very nice. I started with spicey ball things and that's where the disappointment started! Three tiny bullets of spiced up falafel that were so hard it was dangerous for the teeth, on a smear of something quite tasty and three stalks of something green chosen from the special board. Not cheap but tiny and difficult to enjoy. Then I had a budda bowl, this was okay but the £3.50 flabby cold strip of haloumi was not great and how anybody can justify charging more in a budda bowl for that is a puzzle! Again not a cheap dish at £14.50 and although uninspiring it was fresh, more could have been done to add flavour. My ice cream sundae was nice and I enjoyed it. None of our table ordered coffee so I can't say if that was of any good, we didn't discuss our food but given we all didn't order coffee and drinks maybe they felt the same about their food? We normally go to town on the extras so it was a surprise nobody did. This place, in my opinion, has issues with identity, a menu so wide they loose not only focus but quality. The entire meal was just over £170.00 and with service £190.00, no bottle of wine and no large drinkers so it was mainly food and 4 of us. Upstairs was very noisy with very poor sound quality so not a place to head for on a Saturday night to chat over dinner, that's our fault for not checking ahead. Small tables so drinks constantly had to be moved to make space. The tables were laden with water glasses, bottle, menus, salt and pepper before anybody added wine glasses, cutlery and plates! I'm not sure I will return, and to be fair many around us were enjoying the environment, two 50th birthday parties with two rounds of happy birthday singing and cakes, they were really enjoying the meal, so maybe just not for me or my wallet.

Thank you so much for a wonderful lunch with my friends celebrating my birthday. Service was fantastic, atmosphere lovely, food fantastic. Great to have so much choice for the vegetarian/vegans too. I can't believe I haven't visited you before! We will be back.

Great meal. Allergy friendly. Good service

Lovely place to relax and enjoy breakfast on a Sunday morning. Everything about this place is right.

We booked as a family, I booked here because of the Gluten free options. The menu for Gluten free is really varied and it's nice not to just be offered just a salad. The food has lots of flavour, my husband enjoyed his regular Thai pasta too. And my mussels were delicious. The atmosphere is lovely and relaxed, it seemed like there were a few regulars for dinner too. Which is usually a sign for a good place. The Serving staff were friendly and even though it seemed busy there wasn't a long wait between dishes. Thank you to Karen who booked us in, and thank you for checking the date.

Beautiful restaurant, lovely and welcoming staff, delicious food. Our waitress was very attentive and th e food came out quickly. Can’t fault the place, would recommend a visit.

Good food at decent price, great atmosphere outside if the weather allows . Waiters were great. They ask you to pay in advance for food. They have a separate Vegan Menu which is amazing Service charge was not included which is a plus ! I do recommend

Beautiful quaint restaurant. The service was quick and friendly. My 10 Yr old said the food was so good, it tasted like heaven burst into flames!! Husband said it was the best cooked breakfast he had had for a very long time. Very fresh and flavourful. Oat milk flat white was on point!!

Having sat for nearly an hour for our starter When we mentioned this to the waitress the manageress arrived and told us we were liars About how long wed said we’d been there People sitting around weren’t happy about their food either Stay clear of this poor and rude establishment.

Came here with a voucher someone had got us, was really lovely but the service was slow, mostly due to it being very busy which is understandable. However, they forgot my second drink and the breakfast arrived with no sausage 😅🤣. Will definitely return, no complaints but a couple points that could have been a little better.

Last minute choice to go here for dinner. Menu choice that has something for everyone. Sat outside. Was asked what drinks we wanted within 5 mins of being seated and then our food order was also taken promptly. Was nice sat by the water. Food comes out and looked and tasted fab. Was really happy with our experience here and would deffo recommend. 5*****

Very nice restaurant. We arrived as a walk in 10 mins before last food orders. We were told we would have to be quick deciding our food. We then waited 10 mins for some one to serve us. They took a drinks order and left. We waited a further 10 mins before they returned to take our food order. However the food as normal was very good.

went for a nice day out in poole and decided to stop for a drink and some chips, but instead got aperol spritz spilt all over me and my sister by a waitress, staff were very polite about eveything and apologised multiple times but we didn’t get any compensation or anything !!!

We think Oriels is the most friendliest of places to eat.food excellent. You can stay as long as you like.

Had a beautiful meal served by martyna, best prawns ever, also kudos to Martyna very busy fireworks night and service was amazing

Having heard rave reviews about the place went along this morning with husband. Order taken by pleasant member of staff. Breakfast arrived before drinks even though asked if they could arrive before. After breakfast eaten asked by member of staff if all was okay. Husband mentioned drinks were a little slow and the staff member replied "only have two hands and very busy". To say we were shocked 😲 is an understatement. Couldn't wait to pay the bill and leave.

This place is the best in town The service is a perfect balance and all staff cannot do enough for you. It’s always busy but it’s a top place with the top spot on the quay

Day out with grand-daughter, we called in for lunch, having been there previously. Good value food enjoyed by all.

A lovely coffee's, cheesecake( absolutely delicious) & GF cake, sunny day ...excellent service, polite , & smiles ! Sitting near the Quay, watching the boats ...perfect

Excellent cake selection. We enjoyed the homemade cheesecake, Victoria cake and Belgium waffle 🧇 Friendly welcome and service.

Whilst it looks like a lovely cafe from the front, it’s also a lovely, quaint and cozy family run Italian/Med style restaurant inside with fab staff and a great atmosphere. Both had Thai Mussels to die for with a lovely Rose. Well worth a visit.

Friendly & helpful staff, lovely sat outside on a warm day, good service & food is normally great. Was a little disappointed with the cracked & chipped crockery at an higher end restaurant on the Quay & “served with crusty bread” turned out to be 3 slithers of a part baked baguette. Come on Oriel, don’t mind paying for good food but please keep your usual standards up.

Very tasty evening meal. The Eton mess was disappointing. Basically strawberry ice cream with a little crumbled meringue and a squirt of cream, with fruit pieces. Absolutely fine, unless you're expecting Eton Mess. Very busy. Best to book

Very good service and food big thankyou too shannon and Helene

We visited for a breakfast stop on Sunday 7th July, were greeted with smiling happy lovely people, and the coffee and breakfast was perfect. Hot, tasty, lovely ingredients delivered quite quickly and served in the painted surroundings of the inside seated area. Love this place, thank you Maria

I’ve been to Oriel a couple of times, but took the time to come today with my family. The service was great, food was more than excellent. We sat outside but then it started raining- no problem as we were re seated inside quickly with no fuss. Prices are reasonable given the great quality of the food. Very happy to recommend Oriel.

Friendly staff, and good breakfast.

Very tasty food and the waitress was brilliant. Dry sense of humour which was perfect for our group. She made sure the chef removed the nasty bits on the prawns as I'm I'm not mad keen on my food having legs. She also provided an old man blanket for one of the group who got chilly, bless him.

We had our wedding reception in the beautiful upstairs room. In the months leading up to it they couldn’t have been more accommodating or friendly. Helen, the manageress, is so professional and went above and beyond, all our fears for the day were laid to rest by her tireless commitment to fulfilling our wishes. The day itself was perfect, we can’t believe how hard the staff worked for us, whilst also running a packed restaurant downstairs on a hot sunny Saturday. We will forever grateful - the Oriel, and Helen especially, have a special place in our happy memories of a magical day. We would like to give the Oriel a hundred stars for their patience, professionalism, friendliness and of course the food which was beautifully presented and delicious. Katie and Andy

I visited today with my wife and friend at lunchtime for drinks and a meal , I have to say that the steaks were truly delicious and the service fantastic, Grazie Mille to Maria for fantastic service, chat and for making us most welcome, we will return to try other dishes from a fantastic menu, well done Oriel on the quay 👍😁

Wow those mussels!!!! Maria your service with your co workers was exceptional… Fantastic meal …

I had a really good lunch here last Saturday, just me on a terrace table watching the world go by... first time in Poole! Excellent food, with super friendly and efficient service from Lucy and Charlotte who definitely deserve a shout out. Scallops and Chorizo starter, Moules Mariniere main and a shamefully rich Sundae to finish, I could barely stand up.... Great place, highly recommended!!

Lovely staff, so friendly. Really went above and beyond. Super cute cafe with great food and drinks and a beautiful view of the harbour.

Fantastic bike night pizza and lamb kofta.

Food bland and fish not fresh, for the money they charge on the quay expect so much more, poor is putting things politely, not sure where 5 star ratings are coming from but can’t be anyone with tastebuds

Cute restaurant on the quay of Poole harbour. Nice vegan options, reasonably priced however it’s annoying you charged for a few mls of oat milk in our flat whites. I could’ve bought a litre of oat milk for that price. Unnecessary and not justifiable. Glad we chose to eat here though - definitely recommend to vegans!

Popped in for breakfast and wasn’t disappointed. Had a lovely berry bowl. Staff friendly and attentive

Wonderful place to eat. Everything is quality.. including the staff!

Food was good quality and very affordable, decor is interesting without being overwhelming, the staff are friendly and helpful. Overheard the bar staff saying that this restaurant had been here for 29 years now, I can see why!

Tasty food in very nice location. The only disadvantage was quite a long wait

Lovely little place. Went in for breakfast at 11.30am. Food was very tasty. Service was very quickly and friendly. That's my new breakfast spot in poole.

Lovely cosy place. Service was nice and friendly and the breakfast was good, but I felt one rasher of bacon was a bit stingy but the sausage was amazing!!😄 We will definitely come back though.

The most incredibly amazing service, happy, warm atmosphere, with great value for money. I've been there a few times, in different occasions, for breakfast, lunch and dinner; service and food have always been consistently amazing. It's definitely a go to place any time of the year.

Lovely experience here today for lunch. They found us a table quickly. Food was so good and fresh. Staff were friendly and efficient. Will be back soon. 🙂

Had a lovely vegetable tie strirfriy today staff are brilliant really looked after us definitely will vist again

Caribbean night was fantastic! Catered for everyone including my gluten free girlfriend! Thank you to all the staff involved in a great night

Beautiful outlook for drinking coffee

Whilst we had an enjoyable time at The Oriel before heading to the RNLI College, I do feel that the food, although very pleasant, was overpriced for the establishment & the small portion sizes. Disappointing, we wouldn't choose to lunch there again.

Have eaten here many times over the past 14 years, customer service always really good but food was disappointing. Starters at £12.50 were very small and not particularly tasty either. Mains OK but lacked flavour. £50 per head for 2 courses a little disappointing. I'm sure it will be better next time.

Friendly helpful staff clean with a lovely atmosphere lots of gluten free options I had scrambled egg on toast was a difficult choice as they have lots of gluten free cakes.

We had a lovely breakfast and coffee here whilst on a little break away. Staff really friendly, food and drinks excellent selection.

On a pleasant Saturday evening, we visited a lovely restaurant that boasted a serene and calming ambiance, scrumptious food, and impeccable service. Despite the place being overbooked, the staff was incredibly accommodating and managed to secure a table for three adults and a little one. Their dedication and attention to detail truly made our dining experience unforgettable.

Popped by for a quick lunch as the sun was out! A great area to visit in the summer! 🌞 Food was decent and staff were friendly!

A Wow factor for sure.. again everything was tasteful delicous. Presentation makes you just want to look at the meals, our plates were clean.. and will be telling all my friends about "Oriels" the perfect place for dinner.. Thank you management.. Chefs. 5*+ Service and food.. to sum it all up we decided to say in 2 words.. "PERFECTION ORIELS".

Lovely place to eat or just have a drink. Such friendly staff and good ambience.

A lovely Sunday evening dinner was had, with beautifully cooked food with attentive, but not intrusive service. Can not recommend highly enough.

It's a lovely little place and the food is good. The coffee on the other hand is not what I'd expect and really needs some improvement for me to keep coming back 😔

Went for lunch with a friend and halfway through eating a club sandwich noticed blood spots in the chicken then realized it was quite pink inside - this made me feel quite nauseated and worried, my friend who had already finished their food took it to the staff, they took it away and apparently said they would discount it by half as i had already eaten half...?! I asked a waitress for the bill and asked her to remove the item, it arrived and they had discounted the item by less than half and I noticed the waitress staring at me while I was reading it. I have worked in hospitality for many years and if i had potentially given a customer food poisoning I would have apologised profusely and insisted on removing the item from the bill. As it stands they would rather make you feel uncomfortable, send you away hungry and potentially ill without any apology & still charge you for the experience. Its not about the money, I said nothing and paid the bill as I wasnt about to quibble over a fiver but I was quite negatively surprised at how they treated me as a customer in this situation.

Lovely dinner - sausages and mustard mash and pizza - was just what we needed after a day in the rain. Good service and reasonable prices.

I didn't eat here, but the food looked great. Only popped in for a drink. Will return though to try the food.

Such a little gem of a restaurant on Poole Quay - well worth a visit and good alternative to one of the many pubs in that area! Very welcoming and helpful, the staff were super friendly and the food lovely - lunch time 2 course deal for just under £15 was fresh, tasty and good portions!

Great food and service. The young lady that served us was very attentive and interactive. She made the experience very special. I would definitely love to go again.

Very happy that they fully understand my need for gluten-free vegan choices. Very tasty and a fair price. I can't wait to return.

Shannon and Amelia were delightful and looked after us so well! 😊 Thank you 👍

Lovely service, wonderful food and lovely ambiance thanks

Food OK but super staff and buzzing restaurant.

Excellent service great choice on the menu at reasonable prices. Lovely people in great surroundings.

Lovely tasty food with a good portion size. Good staff were friendly

Lovely little find for our ice cream!! Food looked delicious. Excellent friendly service

Lovely place right on Poole Quay. Service was amazing, nothing was too much trouble. We were a group of 8 lovely ladies celebrating my birthday with different dietary requirements, all catered for really well. Thank you, we will be back 🙂🥂

Great atmosphere, breakfast was delicious. Even my little one who is a fussy eater has eaten everything from her plate.

Came here for breakfast two years ago and thoroughly enjoyed it. We were only just able to get in. Fast forward two years, prebooked and just as good. We weren't disappointed and were full for the rest of the day. The food is freshly cooked, and local produce is used. Staff were polite and hard working.

Excellent New Year’s Eve food lovely atmosphere staff were brilliant.

Delicious home cooked food and great service

We had a lovely lunch. Good variety, good quality, well cooked food. We liked it so much ,decided to go for breakfast the next day, which was equally good! Also, had complimentary glass of Prosecco for two of our group with birthdays.

A lovely place with super friendly staff.The food is delicious with a great choice.

Always come to Oriel when in Poole, as it has exceptional staff and service. went to the Breakfast with Santa event today and it did not disappoint. Food was wonderful, service was great, and the staff really went above and beyond to make the event special for adults and children alike. Thank you all, and to Helene and Maria, you are amazing as always.

Nice welcome and good service from Helene, lovely coffee, only shared a good flapjack so I can’t comment on food, but the many other clients (appeared to be locals) appreciated their breakfasts! We were having a quick coffee before visiting the red squirrels on Brownsea Island, a boat to catch.

Very nice lunch sitting outside in sunshine. Prompt service although busy inside. Excellent service from obliging and friendly staff

The staff were lovely and very nice they helped with all our needs and the food was amazing 👏 and good for picky eaters love this place👍❤️🩷💫

Great restaurant on Poole Quay. Open all day for food or just drinks. Friendly staff, food always good, not overpriced for the Quay. Often have themed nights. Can book or walk in off the street.

Amazing food with separate menu for Celiac customers

We booked a table for 10 people. Staff amazing, food amazing, drinks amazing. Just fabulous. Just as it has always been.

Tried to phone up with a query about collection as they had the chicken burger online but not the steak burger but when they answered they were rude and hung up halfway through me speaking

A great spot overlooking the harbour. Very friendly staff and a great atmosphere. The menu was very competitively priced. We had lunch and had the home made fish finger sandwich, absolutely delicious followed by a delicious coffee.

Called here to have breakfast before heading back home. Great food and good quality. This is a lovely place to eat. We all enjoyed the food. Thanks guys. Highly recommended.

Great location , outside eating on harbour, gluten free menu Shannon and Helen looked after us very well and friendly!

We’ve been to Oriel for breakfast and lunch many times over the years and it’s always fantastic, the staff are very friendly and welcoming and the food delicious. We stopped by for an early lunch and both had a baguette, my husband had the Salmon & Prawn whilst I had the Falafel & Hummus one, both served with side salad and some tortilla chips… plus we added a portion of fries. The baguettes were filled, with the filling coming out the sides with every bite, they were delicious! And the fries were perfectly crispy, all washed down with some San Miguel. To top off a wonderful lunch in the sun we were served by the amazing manager Helene, she is SO lovely and fun to be around, you can have a great laugh with her and she treats you like family, keeping us retuning. We MUST finally get round to having dinner here!

Food was superb! Fantastic food.

Chose this restaurant as it stated a gluten free menu. My daughter struggles with finding things she likes as most places are geared more towards adults. This restaurant had a great choice of pizza and pasta she was spoilt for choice, the staff were lovely. Dessert was lovely too :)

Had a lovely meal last night. Great food really good scallops and fish. Excellent value for money and great service.

Popped in for a coffee whilst in Poole. Amazing attentive service. Would love to go back and try the food as every item that came out looked anazing

The Full English breakfast was delicious and the juice was freshly squeezed. The waiter Jess was very friendly at the same time she was meticulous to the details. She also recommended me place to go as it was my first time visiting the town.