Based on 129 opinions finded in 2 websites
Based on 129 opinions finded in 2 websites
Nº 1122 in 1604 in Newcastle upon Tyne
Opinions
First time ordering tonight. Food was absolutely delicious! Will definitely be back!!
Faheem . 2024-09-29
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second time we have ordered from here , the food is lovely it's actually nicer than my regular takeaway I go to, so defo worth a try
Hazel . 2024-09-29
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Food wasn’t as normal very disappointed
Pete . 2024-09-21
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Lush as usual but I didn’t get my chips :(
Amy . 2024-09-21
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Well, first time in years I have ordered from this place, and I remember why I stopped. Food arrived early (which isn't always a bad thing, buy hold on.....) The masala pizza clearly hadn't been cooked long enough because NONE of the ingredients
Darren . 2024-09-11
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Missed half my order and would not rectify this, was told they would give me it on my next order!
Leanne . 2024-09-03
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Unbelievable food so tasty jalfrezi was unreal
Steven . 2024-08-29
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was worried when estimated time was about ove 1hr and 15 minutes arrived but earlier was just out if the shower.
Deborah . 2024-08-23
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Absolutely the best Indian Takeaway in the North East. Food always perfectly and expertly cooked, fast delivery and friendly staff and couriers. Can’t rate them highly enough
Lynne . 2024-08-21
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Order was just look warm and there was hardly no cheese on the pizza it was full of sauce and hardly no chicken
Simone . 2024-07-21
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Food was good and was hot so no way could it have left the premises when we got notification of courier on their way. Food arrived at 8.25pm.
Paul . 2024-07-12
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Was amazing starter was so tasty and the 3 in 1 carton was delicious curry was tasty
Claire . 2024-07-12
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Been ordering from her for months, I order the special offer, any 3 12" pizzas for £24, indian pizzas £1.50 extra, so I ordered 1 normal and two to be indian pizzas, total £27 placed order then received a phonecall to say that I needed to pay the driver an extra 1.50 per indian pizza as I chose lamb and its expensive, so that's 1.50 extra to change to indian pizzas then an added 1.50 for lamb £3 extra in total for the 2 indian pizzas plus another 3 quid also for lamb, it doesn't make sense, , £33 quid in total it came 2 including delivery and order was still wrong, shame as it was my go 2 place.
carl bayley . 2024-06-06
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fantastic curry from here thought I would try somewhere new and the bhuna was excellent very flavourful probably one of the best curries I've had in years I will definitely be ordering again thank you clay oven 👍😀
dan . 2024-06-02
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lovely Indian food , no complaints
bethany . 2024-05-26
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abysmal service promised 45 min delivery still waiting 2 hours now they lie to you on phone
Stuart Watson . 2024-04-09
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Family favourite. Best pizza’s hands down. Lovely bunch of lads👍🏼
Abul Hasan Shemul . 2024-02-25
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Ordered from.here.for around 2 years every week forgot.my sauces to be told sorry it will be 15 20 minutes but you will.have to pay for your sauce as we forgot to charge you and I didn't take your order! Great customer service skills last time I will ever order.
Dean Douglas . 2024-01-12
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me mouths on fire I asked for garlic sauce and there was non in me wrap
Maddi Mccarrell . 2023-12-28
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Waited 2 hours for delivery to then be contacted to say they had missed our meal and it will take another hour at least before we would get our food not to say our meal came to £65
Paula Henderson . 2023-12-17
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Ordered a meal for home delivery tonight. Food lovely. However delivery driver helped himself to a tip. This is unacceptable. He would have received a better tip if he hadn't stolen from us. This puts me off ordering from clay oven again. Family and friends will be informed of this behaviour
Lynn Allsopp . 2023-10-28
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Lovely naga donner kebab; asked for not too spicy! Was amazing!
Tee Ahmed . 2023-09-26
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Ordered the meat thali, food was delivered quick and was delicious, good portions and the delivery guy was pretty cute too
James Dunbar . 2023-06-17
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Ordered a meal - delivery would be 45 minutes to an hour. An hour and a half later, still waiting.
Gordon Crosthwaite . 2023-06-03
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Quality food. Best Indians in Newcastle.
Sanwar Hussain . 2023-05-24
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Always a brilliant curry, delivery occasionally can be a little slow, but always worth the wait. Customer for 15+ years, and just about to stick another order in.
Joe B . 2023-04-16
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Delivery took over 1.30 mind and food was cold
james walker . 2023-02-22
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I ordered a take away last Saturday the food was delivered on time and really good definitely be back
Tony ravie . 2023-02-18
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Waited over an hour for delivery. phoned up to enquire & ended up cancelling. Snotty kid on phone was a d*ck, and got off telling me my refund would be 5 to 10 days. Keep your money and go elswhere!
Potty Harry . 2023-02-11
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First time I have ordered from Clay Oven and was impressed. The site said the order would be an hour and it came in about 50 mins which is great, I appreciate realistic and honest delivery times. I went for a methi lamb and naan bread and some samosas to bulk out the order as breakfast fodder so I can only comment on the main at this point (the samosas do look awesome mind). The curry was really generous with loads of lamb and not at all greasy or oily. It was a bit light on the methi for me but I am a massive fan of its bitter taste and I understand that they have to cater for everyone who isn't me and I could always order extra next time. The standard chilli heat level is higher than my South Shields' educated palate but again that's me and now I know where they're coming from I will ask for mild next time. I this sounds like a lot of negatives but it's not, it was a lovely curry delivered when they said it would be and I will defo use them again Edit: out of sheer greediness just had one of the meat samosas - awesome!
Pete Jamson . 2023-01-19
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Last night ordered pizza and curry, not a massive order but 27quid is 27quid at the minute. Was about to cancel when it arrived after 1hour 55mins, as you can imagine pizza was freezing but worse was curry had burst and was in bottom of carrier bag which was binned immediately. Did try a slice of pizza but was like chewing cardboard so was also binned, really disappointed, never again.
Les Brown . 2023-01-18
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Arrived in good time and was good value for money , better than the big chains in terms of quality
Christine Farlow . 2022-12-28
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Lkvrly food. Our meal was flavoursome, hot and tasted freshly prepared. Nan breads were lovely and the onion bhaji was delicious. It was quite busy and I arrived at the time as instructed during pre-order, but still had to wait a good 10 minutes. I'm being a little picky though as staff were very friendly and apologetic for my wait. Would definitely go again and recommend. All round good experience.
Alan Carter . 2022-10-30
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Popped in at the last minute tonight. They we're great. Thanks lads. The bhuna was amazing 👏
tau margin . 2022-10-08
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First time ordering absolutely delicious definitely order again
Rose . 2022-08-05
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Ordered a Meat Thali (tikka and bunha) and a pepperoni pizza. Absolutely amazing. Delivery was super fast as well. Possibly the nicest Indian I’ve had in years
simone stewart . 2022-07-06
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Order arrived 45 mins earlier than stated on the app! Remarkably it was also absolutely stone cold. Complete and utter waste of time. I've requested a refund of course, but I'll still have to pay the £4 delivery fee.
Adam Schindler . 2022-06-04
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Order: Onion bhaji starters, mushroom pilau rice, peshawari naan, vegetable korma, and vegetable dansak. First time I've used The Clay Oven in a while as I have got my wife to choose any takeaways we get. I now feel a right muppet for recommending it. Started well as the order was on time for collection. Once home and we got ino the food I found the onion bhaji was tasty; crispy with a nice sauce and slice of lemon. Then we opened the mains. At this point we found out that my wife's vegetable korma was in fact chicken. I called straight away and was told the order would be corrected and could be sent out, but would be quicker if collected. I decided to collect rather than sit with my own food getting cold while we waited for the delivery. Once into the food we both found it very salty, to the point my wife couldn't actually eat her meal. It may have been the mushroom pilau rice we shared, or the food in general. The peshawari naans were nice, but were a bit tough by time we got into them due to the mix up. I was surprised by the very basic apology given over the phone and when I picked up the replacement order. There was no offer of compensation by way of food or discount for the mistake, not that I asked, but in hindsight I would have thought even the offer of a few poppadoms would have been a nice gesture. Overall a dissapointing experience for somewhere I used to order from every other week. Looks like it's back to ladies choice next time.
Ian Nugent . 2022-05-01
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Quality food. Best Indians in Newcastle.
Aziz Ur Rahman . 2022-04-18
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best service and scran i’ve ever got in the north east! definitely recommend
Immy Ahmed . 2022-04-18
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havn’t tasted any other better pizza than the chefs special from clay oven, it’s my weekly go to on a Monday, and will continue to be 😋
shafi ahmed . 2022-04-18
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Best pizza and biryani in the north east. Absolutely delicious. Hot and full of flavour!
Ambiya Begum . 2022-04-07
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Food is lovely but need change delivery. I ordered food at 18.45 and we waiting nearly 1 hour and the delivery man couldn't find my address so from Chapel House to Westdenton take 5 minutes so disappointed not order again 😑
Tintin ormond . 2022-01-17
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clay oven is not what it used to be, the meals are now rubbish lucky to get more than 3 bits of chicken worth about 50p and they have nerve to charge £7 /£8 for a disguting tasteless meal.chef must have no idea!
Carol Duncan . 2022-01-08
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Always used clay over but today we had a horrible meal chef has changed In my mind. Ordered masala was no better than a jar from morrisons. Orders keema nanns with no meat in them. Shame cos we have used them for years but now time for a change.
Steve . 2021-10-14
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absolutely first class food...believe me i have had many takeaways including the new takeaway restaurant in chapel house which was not great and Clay oven has never delievered anything but outstanding food...soeak as i find .
Gina Minett . 2021-09-17
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Absolutely shocking service. Website allows you to order a pizza, add to basket, pop up asks to add fries for 20p, say yes. Call from restaurant asking if want pizza or fries say both as that's what ordered. Asked to pay as card hasn't been authorised (pay over phone again). Delivery comes, not full order. Call to enquire. Speak to 4 separate people. Told there's a bug on the site but thanks for bringing it to their attention. Charged 11.70 for first order + 6.80 for second. Essentially all the same order. Still cannot make sense of it all though do now understand how this lot make money. Thoroughly enjoyed paying 11. 70 to be a web tester for them. Top service.
Dianne Pattison . 2021-07-18
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Ordered a lamb tikka masala with pilau rice and a lamb rogan josh with chips.. both meals were absolutely disgusting, inedible and had to throw them away in the bin.. The lamb tikka masala sauce was dark red instead of an orange colour and very runny with hardly any flavour. The lamb was grizzly and chewy, definitely the worst Indian take away I've had. The lamb rogan josh might as well of been a vindaloo it was that spicy.. there were no tomatoes, very oily "as in I could poor the oil off the surface of the dish into a glass" and extremely spicy, again absolutely disgusting. 100% not worth £19, daylight robbery and will never order from there again!!! I would prefer a full refund but can't be bothered with the hassle of it all!!!
Shaun Taylor . 2021-04-25
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Had two bhuna curries from the Clay Oven this evening, absolutely delicious. Tony
Tony Brown . 2021-04-05
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Should be called Clay Cold. Twice, its took 1.5hrs, 2nd time not even warm. Had to microwave for 3 mins. Ruined the pizza. All that effort to make a tasty pizza and its not edible
Mark brumwell . 2021-03-19
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Love the clay over thats all that needs said
Lee Mcfarlane . 2021-01-21
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Worst ever got a metal nail in my curry !! Never again
Rod Bowe . 2020-11-07
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Got Bolognese Pizza asked for extra cheese hardly any cheese on also mince looked out of a tin very mushy got cheesy chips omg where was the cheese & waited ages for delivery had to heat up in microwave its not as though they were busy I'm talking 5'0clock defo won't be ordering from them again!😠😤
Shirley Gray . 2020-10-04
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One of the best pizza's tasted, very bespoke 👍
Yasir Jagidar . 2020-08-30
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chicken undecooked, curry tased like from a jar and found some plastic in the pilau rice :(
JLH . 2020-05-02
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Really poor. 1 hr 20 to arrive and freezing cold. Had to microwave and all 3 of us found our 3 pizzas tasteless and unappetizing. Don't order from here if you expect value for money.
Michael Rooney . 2020-02-24
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Food took an hour and a half to come. When it arrived I was given the wrong order. The food was cold and possibly the worst madras I've ever had from here. Never will I ever order again.
Lauren S . 2020-02-03
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Tandoori chicken on the bone delicious thank you
Lesley kell . 2020-01-18
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Poor, we had 2 naanbabs, chips were cooked in old oil, very little chicken and no onion in the salad, basically a lump of shredded lettuce. Chilli sauce is excellent, garlic not so good. Naan bread was excellent. Wouldn't use again, menu I the bin.
Neil 9629 . 2019-12-28
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Can't fault in any way. We don't go here often but the food is good.
Russell Turner . 2019-12-07
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Food is ok, but arrived cold and well over an hour late
Carl Marshall . 2019-11-30
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Great food and very friendly service.
NRM . 2019-11-10
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The staff are friendly and the food is good. Good pizzas too !
Rob Wallace . 2019-09-10
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Ask for a kebab n the guy tried to sell me nannab but I refused finally had the kebab I wasn’t cook on a grill I think is microwaved it’s very bad I have to put that in the bin and went to west road as usual not going back again
Amila Daya . 2019-09-07
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great variety of food and soft drinks a great take away
Elisa Larter . 2019-07-10
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Was so looking forward to our curries tonight as a treat. However we were all disappointed. Chicken tikka masala was tasteless and tasted like what you would make at home with a jar not a hint of coconut or cream. Chicken dansak was very runny and also tasted weird. We did not enjoy any of it Im afraid and felt let down and ripped off as it wasnt exactly cheap. Just wondering if there is a new chef or they were just having an off night but Im afraid we wont be back ☹☹
Julie Sykes . 2019-05-17
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Can't beat the clay oven best Indian food for takeaway in the local area reasonable price for 1-3 people gets expensive if your ordering a lot
Jack Lambert . 2019-05-07
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Always get my curries from here, love the plain curries, not too hot just the right spice.
cheryl parr . 2019-03-27
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Waiting 2 hours for a takeaway is a joke Will definitely not be using this takeaway ever again
Shaftoe family fun Shaftoe . 2019-02-02
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first time ive ordered from here for a while , worse than poor , keema , garlic coriander nan , no keema , stodgy , didnt seem cookes , tandori mixed grill, the lamb was fine , no shish kebab , , chicken ok, lamb chop, destroyed over cooked , i expect better for the money ,
Alan Hepple . 2019-01-18
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Excellent food at a great price.
Ian Chaffey . 2018-11-18
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First time trying this place, Chips were old and stale, nothing felt fresh or nice all the food we ordered was horrible and I guess shouldn't be a surprise but we all got sick the next day...seems a bit of a coincidence.
Claire Outterside . 2018-10-07
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I've been a fan of Indian food for years. And can honestly say that the clay oven food is the best I have ever had. When I have been to other restaurant's and I mentioned the clay oven as my local take away I have been told that the chef there is one of the best in the north east. Just give it a try and you won't be disappointed. 10 out of 10.
martin pollock . 2018-09-15
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Chicken tikka was not fresh hard as out
Jennifer Thompson . 2018-05-13
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Felt I was overcharged. Was told twice new menu would be attached to my order and I asked twice forr new menu to check their prices. Delivery guy said there was a menu inside bag but there wasn't. I calculated £4 less than was actually charged and am still waiting for menu to be delivered to check. Not very happy and am long standing customer for over seven years.
Julie Gibson . 2018-03-17
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Great place they serve excellent food
Matt Hall . 2018-03-13
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Customer service is top notch smart helpfull staff food is unreal
Lutfur Karim . 2017-07-29
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Great food but the wait times for delivery are ridiculous. Regular customer, but I'm not sure I'll be ordering again. An hour and 20 minute wait for food is just not worth it
Ben Stone . 2017-07-26
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The food is outstanding and excellent customer service. I highly recommend this takeaway.
Ehsanul Hoque . 2017-05-28
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Great place for food. Pizzas, curries, kebabs you name it, they have it covered. Deffo recommend it.
Ashraf Hussain . 2017-05-02
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Bad customer service ridiculous delivery times
Jason Allison . 2017-04-10
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Great food. Love this indian takeaway.
Alan Findley . 2014-01-12
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This another top place sometimes better by far than any other
Johnny Hands (Handsy) . 2013-06-02
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This may have changed names to the clay oven. If so, it is possibly the best Indian takeaway in the area. Top marks.
Alan bainbridge . 2011-02-08
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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1890 Opinions
Called for a few drinks and it was busy as usual, nothing wrong with, except that some of the new staff need to learn customer service especially the the lad working on Saturday afternoon approx 5.00pm black hair and beard, all i can suggest if you dont like working with the public then leave. His attitude was awful, rude and he just looked like he didn't care. All i say to the Manager is you can hire better than him
1487 Opinions
Great food, good service. Couldn't get the app to work to unlock student discount so had to pay full price.