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2.5

Based on 24 opinions finded in 1 websites

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Nº 419 in 472 in Sutton

Nº 27 of 28 Chinese in Sutton

Score
OpinionsNoteTripAdvisor242.5

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delivery spot on, hot and tasty as usual been ordering from here for 4 years best one around and im fussy ! Plus never got a order wrong !

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Charlotte C . 2024-04-14

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Not sure why this place gets such bad reviews. Our food is always lovely and plentiful and always delivered on time. Maybe we’re just lucky but no complaints at all.

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elizan_11 . 2024-01-10

MORE AT TripAdvisor

Food never turned up wnt to the shop waited for 30mins to speak to management about a refund said I had to wait 7 days ( paypal) would never use again

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Alan C . 2024-01-01

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Food arrived tepid and went downhill. The oil was obviously off and tainted everything. Never again.

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Windgate1 . 2022-01-05

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I expect they must be busy on Christmas Eve, but please don’t accept more orders than you can possibly deliver. The order never arrived, with no warning. I wouldn’t order from this place as you can’t be sure whether your food will actually arrive or not

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Jake K . 2020-12-24

MORE AT TripAdvisor

Ordered tonight at 6pm and was told a wait time of 1 hour. We know they get busy so this was fine. 3hours later and still no food. Despite numerous phone calls stating that the delivery driver was on the way we gave up waiting and cancelled leaving very hungry kids and adults. We were told on 3 separate calls that they had left and will be less than 20 minutes. When I made the last phone call to cancel I was told the same. “But he has left” I’ll never use again.

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A2638MNvickyb . 2020-10-03

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My other half was dying for a Chinese takeaway - sadly decent ones are hard to come-by it seems, especially after ourselves being spoiled by decades being fed exceptional food from the now defunct Mandarin in North Cheam. I thought I’d give this one a go via Deliveroo. It was not only passable, it was awful! Rubbery satay chicken with no satay sauce, bland and unappetising Schezuan prawns that tasted just wrong. Some bits were passable, the highlights being the seaweed, spare ribs and the Peking duck. Luckily my man was so pleased to taste a bit of Chinese food he didn’t complain . He did say, however that he wouldn’t eat from there again. I normally don’t throw away my leftovers but the thought of eating that food again the following day was enough to make me queasy. Avoid!

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Ratty136 . 2020-07-12

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I ordered an online order no 968287172 (on 07/07/2020) which arrived on time. But overall experience was just about okay, the taste was salty and my order was mixed up they had forgotten the soup, after calling them they agreed to send it but the soup never arrived till date. Very shoddy service! Not impressed at all. Long wait times too!

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560ryand . 2020-07-09

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Firstly the order was wrong with no yellow bean sauce with the chicken. The chicken was overcooked and very rubbery.The duck was overcooked. The chicken dish with sauce that was missed off was tasteless, made me feel quite sick and this morning I still feel the same. Frankly terrible food at this takeaway.

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Chester148 . 2020-05-24

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Really disappointing, ordered over an hour ago. Food not ready when I collected. Dishes bland and make from a cheap instant power. Given the price, quality, and time I wouldn’t recommend here.

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Jay G . 2020-05-02

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Ordered our food at 7pm for estimated delivery time of 8:15pm. I received a text at 8:17pm that our order had been cancelled! Appalling service!

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Harriet2691 . 2020-04-11

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Ordered a takeaway, and was initially told that the wait would be an hour and 20 minutes! Ended up waiting an hour and 40 minutes before calling and finding out that the food had been cooked and was waiting on the side to be delivered. We were told that we would then have to wait at least another half an hour to get the food, so decided to cancel the order altogether. Don't waste your money folks!

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HungryHungryHippo24 . 2020-04-03

MORE AT TripAdvisor

I am a local and stopped going about 4 or 5 years ago....I went back in December and the food was excellent as good as it was many years ago. It's not cheap but worth it especially the mixed starter...

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Oo3d . 2020-01-13

MORE AT TripAdvisor

Booked a delivery and being fair was told the food would take an hour which was just just about acceptable for us. Two hours later we were still waiting and phoned to find out what was happening, only to be told that they were very busy and it would be another twenty minutes; forty minutes later we called again to be told it was on its way, however nearly three hours for a delivery is clearly unacceptable especially when the food on arrival was very average at best! As you can imagine we won’t be using this place again.

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Verrillp . 2019-12-01

MORE AT TripAdvisor

What a total disaster this place is. Disgusting food that costed over £70. Was embarrassed to serve this to my guests. Called to complain...said we could go and get fresh dishes of what we were not happy with...not leaving my guests. Then offered money off next order...we said no...then said they would give dishes we didnt like for free next time....we would never order from here again so clearly we are the losers....they are making big money selling disgusting food. They should NOT be trading selling rubbish like that. DO NOT WASTE YOUR MONEY HERE unless you want dried up hard and old food. Yuk.

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Icecharm . 2017-12-26

MORE AT TripAdvisor

My Chinese takeaway of choice in the area, food is good and always seems to be freshly cooked, and the delivery service is always punctual

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Robin P . 2017-06-15

MORE AT TripAdvisor

Very fast delivery .very nice food and very hot when arrived.will order again.nicer than other local chinese takeaways.AAAAA

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WangS267 . 2017-05-20

MORE AT TripAdvisor

Hemos usado este Chino durante años, pero todas las cosas buenas deben llegar a su fin. Sí, el dueño anterior era grosero y shouty, pero la comida era buena. Aunque ahora no conocer como gelatina - salsa, insípido, las costillas en seco en realidad fueron en seco, el pollo satay de pollo y bolas era cã tenía pequeñas piezas de pollo en la horrible.Plato único decente era pollo chow mein.No pedir de nuevo.

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JulesH1970 . 2017-03-16

MORE AT TripAdvisor

El clásico Wok ha cambiado de manos... Bueno, qué!

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tan0508 . 2016-04-30

MORE AT TripAdvisor

We've been going to this Chinese for about a couple of years now. We find that the food is always of a good quality and the portion sizes are very generous. Great food great service!

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NicolasNguyen85 . 2015-12-09

MORE AT TripAdvisor

The quality of the ingredients has dropped. The service is abrupt. The rottweiler they have manning front of house is off-putting. And, they've put their prices up again. Struggling to find a good reason to go to them any more.

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Kendal_SK . 2015-04-05

MORE AT TripAdvisor

Classic Wok food is Fresh, delicious and with plenty of flavor!! Have been getting take out from here for many years now and definitely the best around!!

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MV_240687 . 2015-03-25

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The woman on front of house is horrifically rude. Bewildering how these people stay in business. She barks. Literally. Wonderfully unnecessary. Rarely have I ever seen it warranted. If someone gets rid of her, I'll consider returning. Spend your hard earned cash elsewhere.

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MichaelKendal . 2014-09-27

MORE AT TripAdvisor

Can sometimes wait a while when it's busy but well worth it. Cheap and tasty, best Chinese around I reckon!

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Bob C . 2014-02-23

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