Based on 51 opinions finded in 1 websites
Based on 51 opinions finded in 1 websites
Opinions
De acuerdo con Ezra, tuvimos un servicio horrible de la camarera que parecía de mal humor / no contenta de trabajar, por lo que el servicio fue espantoso y tomó el lugar de quien creíamos que era el dueño del sexo masculino, que era agradable. Fuimos aquí por recomendación y todos decidimos no volver nunca más. Restaurante frío. La comida era un buen ambiente horrible. Se apegará a los otros chinos usualmente vamos a
M J . 2017-12-07
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Este fue nuestro restaurante favorito. El lugar fuimos a para todas las ocasiones especiales. Johnny era un anfitrión perfecto como su personal maravilloso y la comida era para morirse. Tan triste ver que ahora se ha cerrado ya que se venden. Lo echaremos una terrible.
Kate S . 2017-11-01
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This was a fabulous restaurant run by John for many years. We had some fabulous times there. But John sold it and it went rapidly downhill and is now closed.
john999dog12 . 2017-09-29
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Very good food and service from Helen was excellent Will definitely be coming back best Chinese restaurant in north cheam and I've eaten in them all .
vncn926 . 2017-06-09
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Así que obviamente hay algunas críticas bastante pobre para mandarín. . . y me desanime. . Pero alguien había recomendado este lugar a mí unos años atrás y me decidí a hacer mi propia opinión y pruébalo con la familia. Reservamos una mesa por teléfono sin problemas. La bienvenida a la llegada, se sentó en una mesa bien presentada y pedimos unas bebidas de inmediato. Entrantes, plato principal pato, y servían sin problemas, no demasiado largo de espera. La comida era genial, los tres nos dijo que era uno de los mejores que he comido. Sabroso, caliente y una buena variedad para elegir. El pato era muy buena y abundante salió! Los malos comentarios de aquí son Basura absoluta, y después de hablar con algunos de los empleados acerca de ellos, eran también confundido en cuanto a por qué se había recibido! Haga su propia opinión. . . . Sé que estoy contenta de haberlo hecho.
sambuca2907 . 2017-04-28
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Tuvimos una comida aquí anoche. La comida era excelente, así como el servicio. Leer las críticas, deben haber pasado por un lote malo. . . Pero estaban en el punto.
Samuel J . 2017-04-23
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Mi esposa y yo decidimos ir a cenar y decidimos ir a este lugar, ya que había oído que la comida era buena. Es un lugar de buffet pero cocinados a la orden, así que usted no necesita levantarse.
ezra1978 . 2017-04-16
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Tiene más que visitar los alimentos entregados.
EmAitchKay . 2017-04-11
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Lovely food but no Tasty China next door - the choices are limited and typically my favs are not available on the all you can eat menu. Food very nice and service ok.
rachieb35 . 2017-02-08
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Fui con un grupo de 6. Aparte de tomar 10 minutos para tomar nuestros pedidos, nos precedieron a sentarse dentro de un restaurante de congelación. No es una exageración, todo el mundo en el restaurante llevaba abrigos ya que era muy frío.
andrewtC6241ME . 2017-01-08
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Had a takeaway from here, took an hour and a half to arrive and when it did was inedible. Oily and limp looking, worst Chinese we have ever eaten, had to chuck it out.
paddycollins1986 . 2016-12-27
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My family and I have been visitors to the restaurant for years and I have been here with friends many times as well. We always order from the buffet menu which is a great value way to experience a number of dishes. We ordered a number of dishes from salt and pepper prawns, steamed dumplings and a chicken and sweetcorn soup and all the dishes arrived in good time, hot and tasty. This is then followed by a duck course and then finally the mains which again are all very good. All of your usual favourites are available as well as some new things to try. The service is always very friendly and interested in you having a good meal. We use the restaurant for normal meals out and special occasions and it never dissapoints. Definitely worth a visit.
Jack G . 2016-10-14
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We visited the Mandarin on a Thursday to celebrate a family birthday. The experience was average and the restaurant is not as good as it was under the previous management. It used to be the best in the area but not anymore. The food was fine but the service was lacking considering there were only diners at two of the other tables. The rock being played as background music was not really appropriate for the restaurant. So not really the best dining experience.
Glenn C . 2016-10-06
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Went with family yo mandarin buffet,Never been a fan of all you can eats but this one was ok. You have about 20 dishes of starters to choose from and same again for main courses. Then you have to ask about duck. Little tip!As its better to order the half duck or 3/4 duck when you order starters as will be ready when for main course.The BBQ ribs on starters was nice and fried chicken in peppers.All starters were tasty.Main course the duck was a hit and then the double cooked pork and crispy chilli beef.Service was good and polite.Would go back if a group want to eat out. We had 5 in our group and was a Wednesday evening, so was quiet, which I liked.Enjoy.
darren h . 2016-09-17
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This has been a favourite restaurant for several decades but visits since it was taken over proved disappointing. However we decided to give it yet another try and went with friends. We had the "eat as much as you want" menu and the food was plentiful and an improvement on our most recent meals. However the service was poor as there was insufficient staff on duty to meet demand.We were sufficiently encouraged to believe that we will return but it has a long way to go to match the Mandarin of old.
Gableendie38 . 2016-07-23
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Booked a table here for 13 people as our usual was fully booked. It was average. Starters were nice, mains were quite bland. Chilli prawns were lush. Didnt rate the satay, dumplings or chow mein. Nice night for a birthday meal, but will be sticking to my regular from now on. Wouldn't return
Pony17 . 2016-07-16
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This has been our favourite restaurant for several decades, being the venue for many family celebrations. However following the change of ownership we became a bit disenchanted with the restaurant as food and service were not what we had been accustomed to. However we visited again recently and were pleased to experience an improvement. We all (4 of us) enjoyed our meal but the service still left a lot to be desired. Just do not think there was enough staff on duty to meet the demands of a busy restaurant. Hopefully the issue will be addressed by the new owners but we are encouraged so will be back.
jamesscott564 . 2016-07-13
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We used to go to the Mandarin on a regular basis but then it went down hill and we stopped going. We went with another couple about six weeks ago and it was excellent we had so much food with the leave it to them menu. We took another couple of friends last night and the food was just as good and service excellent. It needs more people to go there to give it a try as it is certainly worth every penny.
jeanjones1 . 2016-06-26
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We went here for the first time, as a birthday treat. Having phoned ahead to book our table, we seemed to be put on a table that I can only described as, an over flow table, that had been put in a tiny space. When looking through the menu we were told that we were not allowed more than 8 dishes on the table at any one time. We ordered our starters and I have to say, that every dish came out fresh and piping hot. We did in fact order a second round of starters as there was so many we liked. They came out, followed by the Peking Duck we ordered. The waiter made a mess while shredding our duck, flicking some of it on the table as he shredded our portion. We only ordered 3 dishes off the mains part of the menu, so you think they could of got it right, but egg fried rice came out, we had asked for special fried.The restaurant was filling up, the longer we sat there, they didn't turn any potential customer away. The meal was lovely, but it is not the best all-you-can eat Chinese I have been too. There are better out there.
Dawn S . 2016-05-02
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We returned to this restaurant on a Saturday night as it is our favourite Chinese restaurant in the area. East as Much as You Like menu for £17.95 is good value and there is plenty to choose from and no skimping. This is definitely not a fast food restaurant. You need a good 2-3 hours here to enjoy the food at a leisurely pace and that’s another reason we like it. Wine is reasonably priced too. The manager knows us and always welcomes up with a smile and a joke. It was only about 50% full this time, with a couple of largish parties, though some of the other staff are less friendly.. It wasn't a late night, we were the last ones there at about 10.45 but we did feel that they were waiting for us to go home. One thing I did notice this time, though, (not that this would ever apply to us) is that one of the ‘rules’ of the Eat as Much as You Like menu is that if you are drinking tap water only, £1 per jug will be charged. I don’t think you should ever have to pay for tap water and what difference if you are paying for the food?
lornapbedford . 2016-05-01
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The Mandarin used to be my favourite Chinese restaurant,went there last night,have to say not as good as the previous owners.Had the feast which we always have,whilst plenty of food not the quality as before.House wine not too good either and having spent over 70.00 will not be going back.Restaurant only half full.
tombo41 . 2016-03-19
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Really tasty good food and excellent service, seems to be the best In the area. We have been to all the local Chinese restaurants, but always end up going back to the same one.
Matthilsley . 2016-02-26
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was recommended to visit this place and it was fabulous. the food was excellent and service by the staff was to a very high standard.I can fully recommend this place and will be my regular from now on
ram582 . 2016-02-26
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Went to the Mandarin after several years of not having visited. I remember this restaurant as a place to go for a special meal. Apart from one other table of guests we were the only ones in there. Sadly the restaurant is now very jaded, in need of a total refurb including the toilets. Went for the seafood 'leave it so us' which we hoped that although would be mainly seafood would also have the usual pancake duck element. Unfortunately after several variations of prawns we were begging for something different. The sloppy soggy mulched/regurgitated prawn dish to be wrapped in lettuce was particularly nasty. We did ask the water half way through the meal for a meat dish (duck) and they did oblige but the menu was not clear which is why we had made the mistake of all seafood! We had gone here for a Birthday occasion and sadly the meal did not live up to remembered expectations.All in all a real and expensive let down. I very much doubt we would ever return.
Mark5949 . 2016-02-21
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Arrived, restaurant dated. Staff efficient and friendly but hover far too much.Ordered from buffet menu, starters really good so was the crispy duck really tasty. Recommended. Built anticipation for the mains. We ordered beef, lamb and chicken dishes. The meat was unrecognisable in taste... very worrying beef was beige? Shame as the actual sauce was nice. I assume business is slow and they keep meat a lot longer than they should. Unfortunately I wouldn't visit again although I had a nice experience overall. Inedible meat is a no no for me.
Bigfathotpotato . 2016-02-09
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well it is not quite nice to have a chinese meal managed by indian. I would rather order indian dishes if they are on the menu.
Vincent H . 2015-08-16
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Where do I start.... we moved to Cheam nearly two years ago now and have been working our way through the various eateries on offer. Some have been good some have been well lets just say some have been and leave it there. Even from the outside there is something special and impressive looking to the Mandarin which is probably subconsciously one of the reasons I've left it to last to try (I have a tendency to keep things I love till last) anyway I digress. Upon immediately stepping through the door it is clear this is another level of restaurant, offering tasteful relevant décor and a general nice atmosphere.We were swiftly shown to our seats which were more than adequate gathering we hadn't booked and it was a busy night!My company opted for the all you can eat menu but me being the awkward veggie opted for the menu. It is worth mentioning at this point the wonderful Asian waitress actually told me she could offer me a special Veggie version of the all you can eat therefore costing me less!I won't ramble on too much and get to the point, the food was all freshly cooked and freshly prepared sourced etc. Provided it was a very busy night our waiting time between courses was kept to a perfect steady constant, not too long and not so quick it's obvious they want you out!The two Asian waitresses were excellent and fully attentive to our needs.In summary a huge thumbs up to all at the Mandarin. Best Chinese restaurant around by far.Already counting down the days till our next visit.
ad a . 2015-07-20
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Our family have been visiting this restaurant for 30 years and we were sad when the original owner Johnny decided to sell it in 2014. I'll admit we were all dubious about re-visiting it with the new owners but we needn't have worried. They have kept the original chef on as well as the eat-as-much-as-you-like menus and our experience was just as wonderful as it's ever been! The food was all freshly cooked to order and the starters in particular were amazing. I'd highly recommend the salt fish fillets and tempura beans. We had a feast fit for a king with friendly service to match. I didn't catch the name of our waiter sadly but he was awesome. Congratulations on continuing on the reputation of a wonderful restaurant. Credit to you and I look forward to coming back for the next 30 years!!!!!
CorsetQueen . 2015-06-08
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Went to this restaurant last night as a group of 5 guys.Wednesday evening 28th May 2015.The food was excellent and the service, by a Chinese waitress, was impeccable. She was extremely friendly and made recommendations about what to have. We all enjoyed ourselves immensely and are looking forward to going back. I can thoroughly recommend this restaurant.
FTPete . 2015-05-28
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I went with a friend to the Mandarin yesterday for the first time, and we ordered the Mandarin's 'Seafood Leave-It-To-Us Feast'. Well, it most certainly was a FEAST!!! The food was really fresh and bursting with tantalizing flavours. We had so many wonderful dishes, we literally lost count! The food kept coming in abundance and the portions were fit for a king. 100% credit to the Chef! All the staff were really friendly, attentive and helpful in explaining the dishes to us. What we couldn't eat, the staff packed in 6 containers for us to take home, so nothing was wasted. This was truly an amazing and enjoyable experience for both my friend and myself. I am keen to visit again soon with my family, so that they can share in the experience too.Cookie
27Tanuja . 2015-05-16
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Have been going to this restaurant for at least 30 years. The last owner retired and sold to the present owners who are not chinese. When we went last time (end of last year) the old owner was still there overseeing the takeover and the food was delicious. We went last night for my husbands birthday - service was bad, house wine which was always lovely was the cheapest rubbish they could provide. We chose the menu where you leave it to the cook to provide the choice as we always have done in the past. The food when it arrived was appalling and only half the amount it used to be. The beef was inedible as it was just fat and gristle, everything was covered in chunks of chillies, chunks of onion and goodness knows what else. By the time our peking duck course came, it was so small there was about enough for one and half pancakes each (used to be 3 each). One bite of the made up pancake finished us off - the duck was so tough and dry we just asked for the bill and left. One hour after getting home I had upset stomach which 20 hours later is just feeling better - my husband was also ill today. Anyone who goes thinking it is the original Mandarin IT IS NOT. beware you may get food poisoning as we did.
MiaSurreyEngland . 2015-05-10
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This is one of the best Chinese restaurants I've ever been to. I frequented it quite a bit in the past and always enjoyed it but hadn't been there for some time. I went this evening with a friend and even though it's now under new Management the standard of food and the service was excellent. The staff were very friendly and nothing was too much trouble for them. All in all a lovely evening. I definitely recommend this restaurant.
barbiebabe19 . 2015-05-02
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i been here a few times now, the staff all know me by my name and the owner even remembers our previous conversation. its just those personal touch that makes us come back......saying that the food is out this world...amazing quality and very good atmosphere at the restaurant. see you guys soon
Sophie C . 2015-04-12
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The restaurant offers a 'chef's choice' and, knowing never to tick your chef off, a big group of us got a great choice of 4 courses with choices within each course. We didn't regret it - it was a great meal. Highly recommended - I just got back from there.
Arkaye . 2015-04-11
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My wife & I ordered a takeaway for here last night and I have to say it was the worest I've ever had. My wife ordered sweet & sour prawns which not on the menu but they said they could make and it was terrible and I ordered crispy chillie beef which was tasteless. Given then place has just gone through make over I guessing it was a waste of money, you should have spent it on a better chef.
Maz111111 . 2015-03-14
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The Mandarin does great deals on all you can eat and ala carte menus. We went there last week and my daughter is a vegetarian and whilst the menu was a little short on choices for her the waiter was very helpful and even suggested meals that could be special cooked for her. They are the most helpful and friendly staff i have seen in any restaurant for a log time and nothing is to much trouble. The food is very good and the price is very reasonable
Ray S . 2014-12-15
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Have had the pleasure of visiting twice in a couple of weeks, both times found the staff to be extremely helpful and charming....Food is gorgeous although have not tried to many of the main courses as the starters and duck are so good I never get to the mains...I would not hesitate to recommend this restaurant, I am going to book again today as whilst writing this I am drooling at the thought.Try it you will love it !
pud3401 . 2014-11-19
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Me and my partner went to mandarin . The food was really good. . Staff were really friendly . . I will be returning with my friends soon. .
tusiboy . 2014-10-17
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Sunday lunch is very reasonable at £14.50 a person for all you can eat. Food was ok and the service was good. However being charged £19.20 for three bottles of kingfisher was a bit unreasonable. For this reason would not return.
Belinda M . 2014-10-12
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Me and my partner went here on a friday evening, expecting it to be very busy but it wasnt bad at all. The staff are very friendly and make sure youre happy with your food throughout.The food was extremely nice (we chose the buffet) which was reasonably priced. The crispy pepper chicken is something else!Overall a good meal and a good evening. Highly recommended!
JustinCullen . 2014-10-04
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Really poor quality, sweet & sour far over powering with garlic!!! Prawn toast oily, ridiculously small portions, and lukewarm. Overall a major disappointment to say the reviews are generally positive!!!Up to you but never again for me
Darren1486 . 2014-10-03
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There food here is extremely poor with the sauces being terrible. The prawn crackers were stale which unfortunately was a preview of things to come. The starters were rubbish with poor flavours and the mains were just as bad the nicest bit of the meal was the free mint chocolates at the end. Service was the only positive thing about this place very friendly and helpful.
Richard R . 2014-09-20
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We had a wonderful evening out in our favourite Chinese restaurant in north Cheam. The food and the service in the Mandarin Is always first class, the waiters are so friendly and attentive. It's a wonderful setting in there and always feels so homely. We'd especially like to thank Ruban the waiter as he always looks after as so well. We will be returning there very soon.
Francine994 . 2014-08-23
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Had a very enjoyable meal at the mandarin restaurant north Cheam, service was very good and the food even better. Would recommend this restaurant to everyone who love Chinese food.
Francine994 . 2014-07-18
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I must say I find myself suprised at the poor reviews. I went Sunday for the buffet and throughly enjoyed every dish. Had a variety of starters and found each one tasty with a good size portion, the shredded chicken was lovely. Our waiter was full of knowledge and happy to chat about the new dishes they were trying. Our 7 different starters and the duck I had the twice cooked pork and the beef curry for main, both were very tasty.Our next visit there will be to try the menu where they suprise you with the dishes. Looking forward to it already
Mike T . 2014-07-11
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We had a fantastic meal here a few years ago but now the management has changed and so has the quality of both the food and service. The service was slow and we constantly had to keep reminding the staff about our drinks orders. The food was also very disappointing, sickly sweet sauces which didn't seem to taste any different from one another, chicken which looked like it had been pumped full of water and our crispy duck and crispy beef was more incinerated than crispy.Myself and the rest of my group all felt horrible afterwards.Incredibly disappointing. Avoid - your stomach will thank you for it!
Matt D . 2014-07-04
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i must say...i was abit nervous about going after the new management, but i must say....they were totally amazing...very attentive, very polite...cant fault them.the food was still the same high quality
neil s . 2014-06-29
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Had a lovely time at The Mandarin on a night out with friends, service and atmosphere were excellent.
Chris938 . 2014-06-07
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This restaurant used to be top notch in matters of service and food. I have been a regular customer since its opening just short of 30 years ago.Tony S.'s comments on his latest visit are quite disturbing but I am really not surprised.Last time we came, the owner had just passed hands and was helping the new guy setting up the business. We were lucky that the food was still decent then so I guess John's brother, who used to be the chef, has also left the building. Well, we could see that coming.RIP The Mandarin. We shan't be back.Tony S., do you know a decent Chinese restaurant locally?Ratty.
Ratty136 . 2014-06-07
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This was once my top reviewed Chinese restaurant. Before the takeover of new management this place served up the very best of Chinese, all prepared on the premises and tasted totally different to any other Chinese. Now that has all gone, disappeared, although everything looks the same don't be fooled.I had the unpleasant experience of ordering my usual favourites yesterday, what a big let down. This is the sort of Chinese muck that most Chinese takeaways serve up that has been sourced from the local cash and carry Chinese suppliers. Its bland, poorly prepared, sub standard, low quality, mass produced, cheap and nasty rubbish that is available from anywhere where they couldn't care less about what they serve. This is the sort of food that makes a pot noodle look good.Last time I reviewed this place I gave it five stars, this time I gave it one star only because it doesn't give you a word that is worse than 'terrible' This stuff really should be left to the pet food industry, how do you run any restaurant with this gear. If this place is going to survive it will have to hire a chef and ditch the suppliers it is using. Cant see this place lasting too long, not with food like this so here is my prediction. The restaurant will either change hands again in the very near future or will turn into a mini mart or some other retail outlet, with food at this standard it will never stay as a restaurant.
Tony S . 2014-06-03
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New owners fro Sri Lanka have taken over this establishment and maintained the Chinese flavour.Excellent service by the owners and very attentive. The food is varied with all the usual Chinese offerings and one can choose from an "all you can eat" price or the ala carte menu. Give it a try
giocant . 2014-05-23
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We were a table of 12 celebrating a birthday. Each and every course was faultless. The rotating lazy susan on the table made dining more interactive and fun. Staff were friendly and attentive. I wish they would relocate to Truro where I live!!
tumblekins . 2014-04-10
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Six of us went there to celebrate a family birthday and from the minute we arrived we were made to feel important.The service is second to none and you never feel as if you are being rushed.The food is wonderful and there is no shortage of choice,every dish was cooked to perfection.Price is very good and we will be going there again,it is lovely to have a local restaurant as good as this.
Jan and Alan F . 2013-12-14
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We were introduced to this restaurant by a friend...and It has become a firm favourite. This was our third visit! The owner is always present and you can see he has repeat custom, by the way he greets his customers by name. My husband loves his meat, while I am a veggie. There were plenty of options for both of us. I left it to the chef to make a few dishes, and he did not disappoint. On all three occasions, we found the food absolutely delicious. I found the service attentive without being intrusive.Great value for money. We have attended a birthday celebration here, and loved the quantity, quality and sheer variety of the fixed price "leave it to us" menu. Highly recommend this restaurant.
Daddys_dd . 2013-04-24
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My family and I discovered this lovely Chinese restaurant regularly for some 15 years. We have never had a bad meal; in fact it is fair to say that we are always excited by the offerings received. The owners, John and his brother, have consistently maintained their high standards over the years and have always made us feel extremely welcome. Undoubtedly the best Chinese restaurant for miles around, evidenced by the number of other diners enjoying their fare.
Robin L . 2013-03-09
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No idea what happened. Is it a new management but food was very bad! We always ordered from you guys but never again
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Outstanding service and food. Really tasty starters: spicy prawns & satay chicken with spicy peanut sauce. Peking duck was perfect, huge portions. Mains on set menu B were beef with bamboo shoots & mixed veg, chicken in black bean sauce (spicy), noddles with beansprouts and prawn with cashew and bamboo shoots. Enormous portions plus crust spicy green beans. Took home the remainder- enough for 3-4 people. They even brought out their own special tea. A great evening .(10/10 food )
87 Opinions
Have to review my previous good feedback. The quality and quantity had severely deteriorated recently. Placed a reasonably large order for my son's 18th. The quality and portion sizes were really bad. Boxes were filled with onions and gravy with hardly any chicken / pork pieces. I'm going to avoid this place going ahead. Would advise the same.
980 Opinions
Delivery time extended by an hour after putting the order in and they sent me the wrong item in the end