The Chinese Buffet in Bury

Giving 1 star because I have to. Food was cold but it was nice, However, this is not a family friendly resturant. Do not take young children or even better just don't go. A notice was out on our table that wastage will be charged at £5 per item, which wasn't clear if this was if you left a bit on the plate or if this was for a full plate. I'm all for not wasting but does put a bit of pressure on the meal or make you feel like you can't try new things in case you don't like it. A man, maybe the manager? Came to us and explained that our 14 month old dropping a bit of food is unacceptable and can be charged £5. This made the whole experience uncomfortable and unpleasant. We felt feeling sickly full due to Pressure even though we didn't order alot. At the end the waitress mentioned we can press a button to give a tip, she signed as we did not leave one, with such a bad experience who would?

This is my 2nd time dining here, the 1st time was a lunch experience, this time was an evening experience with my little lad. Don't get me wrong the service was great however the food was luke warm at best, the food came at different times ordered nuggets and chips for my 4 year old, I got the chips followed by the nuggets 10 minutes after. Every dish was 2 mins from being stone cold that was served this evening the fizzy drinks was flat and extremely watered down the deserts couldn't of been more (stale) or dry if they tried however the vanilla cheesecake was okay. The robot service and the staff was good however the food was terrible over £80 for 2 adults and a 4 Yr old and can't get get warm food. Will not be returning at all! Utter disappointment for myself and my child.

A terrible Chinese restaurant that deceives foreigners. Its food is all pre-cooked , not cooked immediately. It is expensive and tastes bad. I will never be deceived again.

Took the grandchildren for a treat after the cinema ,because they wanted to see the robots serving you It was an amazing experience, you order at the table and a robot fetches your food to the table for you , the food was amazing and served to your table quite quickly ,even the grandchildren tried different things , Very clean and the staff were very friendly and helpful as we didn't know how to order will be going back for sure

Without the gimmicks of the robot I may have rated this restaurant as lower. Despite an empty restaurant we were basically chased to vacate our table - no where did it say how much time you have a table for. The food ranged from average to below average. The robots were fun in an empty restaurant but can see how it wouldn’t work that well in a busy one. Below average food and hospitality - not good at all!

Lovely food, so nice and relaxed. Love the robots

Very impressed with the speed of service and the great robots.

The place was great, only feedback I have is about the fact that I ordered something, and then waited 20 minutes for it to come, the order went through fine, and then went to the front desk to ask where it was and the staff member told me it was out of stock, apart from that bit, it was a great place to experience. I would go again 10/10 times.

First time here, food was gorgeous and very tasty ,service was excellent and what a great atmosphere definitely going back ,and great value for money

PLEASE AVOID wow but not in good way, looked clean , had some really sorry to say it dopy staff and the old gimmick robots that are pointless when anyone can pick the food up you ordered which must happened about 6 times your only aloud 12 things at a time and the gimmick robots bring it well to everyone if you sitting at the back of the restaurant like we was you may think 12 is allot, no........... the size of the plates are as small as a tea cup and I'm not exaggerating i promise you small for even a toddler I ordered rice 6 times and noddle's 3 times and we was there for an hour they never come as i think other people just take them before the robots bring them to the table I told the 3 real humans that was there they just said it will come soon - never did maybe get rid of the robots and pay some human staff to get the food people order to the right people , its was awful i wouldn't eat there for free it was that bad i wouldn't waste your money, anyone saying its nice it must be a fake account or they've never eat Chinese before

After seeing brilliant reviews I wanted to give this place a try for a while and I was VERY disappointed. The food was served on robots which is why I wanted to go to try the experience. The food was freezing when it got to the table, my food didn’t arrive at one point & when putting 6 dishes in only one would come out and we waited at one time for 10 minutes for the rest. The robots was not clean and the trays the food was on was also dirty with old food on them. Out of 4 staff we spoke to only 1 was polite, the rest had not an ounce of good customer service skills. I would never return and I honestly would advise anybody to not waste their money!

“ Chinese buffet bury, had the most amazing waitress possible. Wonderful Wiktoria makes everything run so smoothly and always so helpful and kind. She went the extra mile to ensure we had best experience whilst dining. Derseves a raise and a promotion for all her hard work”

Friendly staff, food was really nice and came fast

Absolutely loved this evening. Not been here in over 10years and it has changed for the better. The staff were warm, inviting and very friendly. The robots that deliver your food were amazing and offered a different dining experience. Will definitely be back with more of the family. Thank you for the amazing food.

Love coming here, brilliant food, great service, extremely clean. Relaxed atmosphere

Lovely atmosphere beautiful restaurant not to mention your served by super cute robots! The only couple of negatives id give would be the choice of dishes wasn't as good as I thought. But the quality of food and portion sizes were good considering you can order as many as you like. The app is really easy to use and the staff were great in explaining how to use it. It was £25 just for me to eat but I got my plenty full. I'll be honest I struggled walking out because of how full I was 😅

Service was unbelievable bad came 10 minutes early wouldn’t give us a table when there was plenty of empty spaces made us pay first upon arrival then on my way out I asked somebody did they pay first he said no and when I politely challenged the manager on why he made me pay first he phoned the police for me unbelievable behaviour also food was cold noodles was crispy after we had starters refused to bring us out our mains said we where ordering to much (it’s a all you can eat) can’t believe the service and racism I faced today

Been a few times now, food always quality, fresh & tasty. Staff lovely and helpful, highly recommended for a treat for sure.

This has to be the worst restaurant I’ve ever been to without doubt, The soup was like water and had what I only can describe as spam init and stupidly spicey, The duck was like stuffing it was that stick, The sweet and sour was warm at best and tasted like vodka it was vile, I asked a meber of staff if he eat there to which he did not reply and went red and looked ashamed, Lastly the crispy shredded chilli beef looked like mice droppings The food was out to your table within a minute and was cold In summary DO NOT GO ITS HURRENDOS

Came into the restaurant for lunch and was one of the first customers to arrive. Food was spot on and I received the best service what I have ever experienced in my whole life from Wiktoria who greeted me on arrival but also made it clear how to order, she also made sure that everything ran smoothly and the service was top notch. I would 100% return due to Wiktorias kindness and professionalism and highly recommend TCB Bury. GIVE WIKTORIA A PROMOTION 🍱🍲🍜

Excellent food, service and price. The value is exceptional and enjoyed the robots immensely! Have also been to TCB in St Helens both well worth a visit.

Honestly unsure why this place has so many bad reviews! Went today for lunch and it was lovely, we were seated quickly, everything was explained to us and we got to ordering our first dishes. I think it’s a good idea that you can’t help yourself as so much goes to waste, the portions were good and everything we ordered as a group of 5 (3 adults, 2 children) was lovely! We got a huge selection of different items from the menu, and the kids LOVED the robots bringing the food to the table, overall it was a lovely experience and we will definitely be visiting again!

Good food and service, very friendly staff, drinks a little pricey as expected.

Ace food great service, the future

Fun dining experience, great food and staff. robots are hilarious

Food was cold had to get the same food twice and still came cold manager told us no one else has complained and the food was warm acting like we was lying paid £27.99 for cold food and eventually had to. Move to dessert no offer of a free drink or knocking the bill down just a oh sorry

what a fun dining experience at TCB Bury ! the staff were great, the robots were hilarious and the food was top notch! no it’s not the cheapest dining in peak times BUT it’s all you can eat, you can order as many courses as you like - 3 per person at a time & my son had 19 courses in total 🤣 we had a fab time and we all left very full and happy! i don’t know why there are bad reviews for this place it’s really great. we will definitely make this a regular dining spot. yum yum

Lovely meal with a friend, the robots were friendly and the food was fast (about 5 - 12 mins to arrive). Had a great time :)

This restaurant is nice and modern, with a variety of dishes to choose from. They offer small portions so you can try a little bit of everything.

TCB Bury is one of the ideal restaurants for Chinese cuisine. The food is very delicious, the staff is super cute, the dishes are served quickly, and the food is delicious. I will come back to eat again.

The staff was friendly and attentive, though there was a slight delay in refilling some popular dishes during peak hours.

The food was generally fresh and flavorful, with the Peking duck and dim sum being particularly excellent. A few dishes were a bit too salty.

First time visiting on Saturday evening 3rd August. Was a little apprentice at first about how to order from the app. The staff were brilliant and shown me exactly what to do and in the end found it very simple. The food was great, not too big a portion but ideal for trying different food, which we loved. Will definitely visit again, good food, good price and brilliant staff, the bots added that extra fun to the night.

The food quality was high, especially the seafood and dim sum. Some dishes, however, were slightly over-seasoned.

Excellent quality throughout, with dishes like Peking duck and kung pao chicken being particularly flavorful and well-prepared. Fresh ingredients and authentic flavors.

Extensive variety including Beijing, Hunan, and Cantonese dishes. The buffet had everything from dim sum to roasted meats, noodles, soups, and an impressive dessert bar.

Fair value for the price. The quality and variety were decent, but not exceptional. A good choice for a casual meal.

Simple and functional decor, with a comfortable but unremarkable atmosphere. The dining area was a bit noisy and cramped

The food decor was quite bad, but the highlight of the experience here was the cute robot. I suggest you guys come here and take some photos with the robot. The vibe was so nice with the Chinese style.

The first time I visited TCB Bury, I was very impressed by the food and the robot. Excellent.

Food is delicious with plenty of choices. Very tasty.

Great food brilliant service, nice atmosphere

Spacious space, lots of food, delicious food, good service.

The food at TCB Bury is delicious, the staff is friendly and enthusiastic. The space is airy and cool.

Full of all your favorite dishes. The space is clean and airy.

Such a lovely place, reasonably. prices and the robots amazing 😻

Beautiful restaurant, good quality food, very suitable for family and friends🥰

Visited tonight and it was superb,food was tasty and arrived very fast

TCB Bury is awesome!!! I will definitely come back

The food is excellent and enticing. The robots serve very professionally.

Brilliant fast service the robot was brilliant wee touch very clean place staff are lovely

Despite the large sign on the outside of the building saying "The Chinese Buffet", this is no longer what I, and I think most people, would describe as a "buffet". Instead, you are asked to download their app, which you then use to select dishes from pictures; your selections are brought to you by robot. When we arrived, it was ten minutes between our first order and the food arriving. This is one of the advantages of a buffet - no waiting. I think we may have been unlucky as a waiter saw we had no food and said he would check with the kitchen. The food arrived very quickly after that. The food was nothing special. I would say much the same standard as a supermarket ready meal. If you like fried food, you might enjoy it here; if you like vegetables, you probably won't. There were only one or two vegetable dishes. The "mixed veg curry" consisted of one cauliflower floret and one broccoli floret (possibly in some sort of sauce). The "sliced chicken with green pepper in black bean sauce" had no green pepper, but did have some small red bits in that might have been red pepper. Although the food arrived by robot, there were still several service staff, who were patient, attentive, and proactive when they saw a problem. Faultless. It is not fair to be too critical because buffets were closing even before the pandemic and recent inflation - at least this place is still providing a service. We just aren't part of its target market any more.

High-quality food, luxurious space, polite and enthusiastic staff. Excellent service. Will definitely come back in the evening.

Loved it the food was amazing the staff were very friendly and welcoming.

Excellent service, attentive, delicious food at reasonable prices! I had a wonderful experience at TCB Bury!

The first time I came,very impressed with the food and the robots are so cool!. Will come back many times 😍

Rude manager (wicked *itch of the East) who doesn't explain that they will lend you a tablet if you don't have your own 'phone for ordering, very limited menu choice, can only order 3 items at once, unable to mix items i.e can't order prawn crackers with soup, small portions, tasteless food, no 'fresh' food i.e salad or fruit, only 1 'chef' (to operate the deep fat fryer and microwave). This place was okay many moons ago, but now you get cheaper, better quality and tastier food from the Pound Bakery.

Had a great dinner at TCB, friendly staff and loving the robots! Will definitely be returning back!

Fantastic place to take the kids. Food lovely with enough choice. Our kids love the desserts the most! Highly recommend as a treat once in a while.

Went here with my daughter and loved it. You scan a QR code taking you too a website and given a table code to order You order and a robot turns up with your food and the food is good.

Chinese food restaurant with a variety of dishes (dim sum, chicken,beef, king prawn…). Modern and cosy space. Good.

The service staff is dedicated and the management is also cute. The food is delicious 😋

Staff are fab and the robots make it an unusual and fun dinner service. Food was tasty, quick to arrive and portion sizes were great for trying a bit of everything. We’love be!

Excellent service. Very impressed. My son loves being served by the Bella Bot’s! Will definitely be returning soon. Thank you.

Great service from all the staff.Great choice of food on the menu,it was hot when it arrived got delivered by the robots.Will be returning and would recommend.

The service with the robot is beautiful, super clean environment, super friendly staff. But the food literally makes you vomit, already when you start eating the appetizers, you feel nauseous probably from the disgusting oil they use. The only thing that is saved are the desserts probably because they are not produced by them. Otherwise all the other dishes give you a stomach ache

The service with the robot is beautiful, super clean environment, super friendly staff. But the food literally makes you vomit, already when you start eating the appetizers, you feel nauseous probably from the disgusting oil they use. The only thing that is saved are the desserts probably because they are not produced by them. Otherwise all the other dishes give you a stomach ache

Had a lovely meal with the family here,all went very smoothly. The only downside was the hot&sour soup wasn't very good,and it's a soup I absolutely love normally. Service was spot on Alan looked after us really well.Thankyou. Oh parking in the multi storey is free after 6pm in the week.

Place very clean, food was amazing, staff very helpful and friendly, and best of all bellabot sang happy birthday

Discrimanation On the 14th July 2024,me and more 14 person went to the restaurant for a celebration. I booked online and I mention that will be 3 Autistic, non verbal, AHD and epilepsy children between us, and I request to be sated in the windows room, they told me that as to be the minimum of 30 person for it. During our time there, WE WAS DISCRIMINATION BY THE MANAGERS, they disrespect me, my daughters, my guests and told us to control our children's. One of the guests asked for the refund for they could live the restaurant because they couldn't do much more and the manager said "No,We CAN NOT REFUND YOU"... Are you serios! Wasn't the first time that we went there and I am so offended, desrespect, sad, disappointed with their behaviour. They said that some costumers are complaining and they move places, the ones that complain was a women and one child. How is possible have mothers,to be called like that and behaving like this?????? I am a single mother of 3 girls, and 2 of thems are autistics, non-verbal and has AHD so looks like that because they have this disabilities they can go out. What a shame.

Meals cooked to a high standard and lovely staff.

Good food. Friendly and polite stuff. Delivery robots require little bit of cleaning. Okay prices.

Overall what a terrible experience, greeted with unfriendliness, asked to download the app even at the restaurant. The food was mediocre, waffles rock hard with melted ice cream ! What a joke. Unfriendly host but pretty good servers but lacking manners. We were charged for a 7 month baby!! Even tho the baby wasn’t eating anything in the restaurant!!! Why the charge ?? Would not recommend and not worth the price.

Traumatic experience due to management rudeness. I should have read the reviews before.

Thank you everyone at TCB for providing me with a truly delightful evening. The food was exceptional, the staff was excellent, and the friendly robots added to the overall positive experience. I highly recommend TCB to anyone.

Absolutely disgraceful management! I have been invited to have lunch with a couple of friends; we were celebrating a baptism. It has been pointed out that there were 3 non-verbal autistic/ADHD’s kids. My infant is autistic with severe mental delays. However, she is so cheerful kid herself. Everyone loves her wherever she goes because that’s how friendly she is. My child can’t stay still, her stimming is moving front and backwards. She eventually stays in a corner. Today, when we reached there, I found ridiculous that they separated a part of the group. However, my minor went to the corner and was looking through the window. Eventually, backward to the table for me to change the video and uphold again to the corner. I supervise her at all the time! Always when the robot moved I was watching her. A member of staff was staring at her as if she were doing anything wrong. Then he approached me and told me to handle my child “due to safety reasons” as the robot needs to move around. They did not point this at the beginning before I paid. I apologised, and I informed him there was nothing I can’t do as my kid can’t stand still. I mentioned that I noticed the robot will stop as well, then he answered that the robot wouldn’t stop with small children and turned his back, leaving me talking to myself. Suddenly, the robot approached to another toddler and stopped. Anyway, the manager came out, he reached me saying that I should control my kid, and she could not remain in the corner or interact with another customer as they raised a complaint against. I was just speaking to a table behind who claimed that they didn’t raise any complaints about my minor and I pointed at the table, and asked if was that table. He added “don’t point at the table, it’s rude and control your child” (it was not pleasant to hear in the tone of uncontrollable anger let’s say), I asked him a question and I pointed out because I want the costumer’s seeing that he said they complained about it (which was not true). He raised his voice and told me to seat down, I told him that I wouldn’t, and I want a refund as I hadn't eaten anything, and he was not happy with my kid. He refused to give the money back and persuaded me to sit rudely. Which I did not, I inquired him if there was any policy that I should be seat down while I’m eating because I saw nothing anywhere that would point that (of course I was only pissed off by his discrimination against my kid and his ignorant attitude). I called the law enforcement as he was very nervous and looked like that he was about to do something. The police didn’t interfere at that stage but recommended me to report the incident to 101. Eventually, I calmed down my toddler, and we managed to seat. I ate while my eldest child was about to finish (so she ordered deserts). They came to the table and told us that was the last order. So I paid £65 for an adult and 2 minors and I barely eat that “unlimited food”. What? What a horrible experience! Disgusting disable racist scammers! That’s all I can say.NEVER, ever, I would be back. My friends either wouldn’t be back and it’s sad! Such a potential goes down and surely will shut their doors as no one would stand with these manners.

I’ve eaten here a few times. At this price, the food is OK, staff is very enthusiastic, the space is clean and very comfortable.

A unique fun way to try lots of different food - dim sum, sushi Chinese meals and lovely desserts. I would definitely come again

I had an exceptional experience at TCB Bury. The staff was not just lovely, but also incredibly helpful. The portions were smaller but it’s unlimited oder. Brilliant!

Dined in with a group of colleagues. The food was good and the staff were polite and friendly as expected! Robots are fun and entertaining Overall a pleasant experience and thank you so much to the staff for their great hospitality.

The food is fair quality for the price and was always hot. A special mention to staff were superb and very attentive making sure any waste disappeared.

A great restaurant concept. Found the menu to be slightly limited but it didn’t matter because the food tasted great. Super friendly staff.

Excellent value. Really good small portions of very tasty food with very little waste. love the robots

Great choice of food,it was hot when arrived and got delivered by the robots.Will be returning and would recommend. Worthy of a 5-star restaurant.

Nice restaurant, delicious food. The staff is very attentive.

toronto1@123bdadGreat selection of food, portion size perfect. Food was lovely. Would highly recommend the garlic King prawns

I don’t know what to say, it’s just a wonderful experience.

My absolute favourite restaurant to visit. Wonderful food and extensive choice at a great price.

Great experience at a fantastic price. Particularly impressed by the robots they have.

excellent friendly attentive staff and service the whole time we was there worth every penny

First time here and me and my mum loved it the service was excellent food excellent and robots was pretty cool will definitely come back again highly recommend this place

The restaurant was lovely and clean. Lovely food as usual great friendly staff and my grandsons favourite is the bella cat robot waiters that serve you

10 out of 10. the food was so tasty and the staff were lovely.

I came here for company’s anniversary party. Found the app easy to use for ordering and paying. Excellent service. Very impressed, the dishes are served smaller portions. yummy

Fresh food served by little robots.

I were enjoying the new setup at this restaurant. One of the highlights is that the food is cooked fresh, ensuring that it arrives at the table piping hot. The service was great and so much choice on food! We will be back again soon!

Have you ever been served food by robots? no, well let me tell you about my experience with TCB in bury. so myself and a friend visited last week and i have to say, i was very impressed with the food, cleanliness and service, so much so, last night i thought i would treat my daughter to the experience. before i start, please note they DO NOT take last minute bookings online, its a minimum of 2 hours prior, so i would suggest ringing in advance, as you run the risk of turning up and not being able to dine, i must admit we just turned up on a whim and managed to get seated :) on that note, From walking in the doors at the top the the escalator of the entertainment complex at the rock you can't help but notice how clean TCB actually is, its is spotless! with the bathrooms on the left as you walk in, the little boys room was also spotless, with my only criticism being the toilet paper is the single square pieces you pull out instead of the roll. then you walk on to be greeted at the bar area where you are asked if you have booked or not, then you are asked to download their app, you will need this... when walking to your seat you may or may not notice a cute "CAT" robot. once sat your host/hostess will help you with the app if you require it and ask you to scan a QR code, this is so you can order your food, in this visit and my previous my hostess was Rachael, Rachael is, lovely, chatty and welcoming and helpful, she explained how the process worked and how to order your food, she does this very clearly even a dyslexic Irishman like me could understand. Lets get some food!! The menu on the all is extremely simple and clear, push on the picture and it gives you all the details of the food. you are allowed to choose 3 dishes each, so i let abigail choose her 3 and i chose mine, submitted the order and literally minutes later your table is visited by a very cute cat robot, you take your food and push finish, the big puddy cat thanks you and gives you a smile and leaves. throughout the visit myself and Abigail absolutely loved the food coming out, the food comes in bite size portions to reduce wastage, and this also gives you the opportunity to try lots of different dishes as you can order as much as you want in total, but remember there is a food wastage charge if you waste food. once your dish is finished you leave it on your table, where it is whisked away in no time at all. as well as Rachael servicing my table, we were also serviced by the stunning Wiktoria, (pronounced Victoria) who again, was absolutely lovely, with beaming, welcoming smile and eyes. Wiktoria was chatty, forthcoming and helped with no issues, we had a couple of questions and she stayed and answered them. throughout my whole experience, our food was hot and table clear of dishes, and all the food was tasty. Service alone received by our Hostesses, Wiktoria and Rachael was absolutely flawless, and always served/greeted with a big smile. (If the owners are reading this, please acknowledge these 2 ladies as they are keeping your reputation high) Now for the downsides, Well, this is going to be short. 1) The toilet paper, much more hygienic having toilet roll as apposed to small squares. 2) The Curry sauce, the curry sauce had a very artificial, plasticky taste to it, it was not very nice Overall. Absolute brilliant place to visit, especially with your kids, (please check the prices beforehand) with a very chilled atmosphere, great food and nice drinks and lovely servers with the added novelty of being served by cat robots. Parents. Please keep your kids under control, there was a young lad, about 5/6 years old last night running around in front of the robots banging into, slapping and kicking them causing them to stop and had to be assisted by Rachael and Wiktoria to continue. Thankyou TCB in Bury, other sites are Bolton and St. Helens Eddy Cummins

I had an absolutely amazing experience at this restaurant. The food was delicious and offered a wide range of choices. Staff were friendly and helpful, ensuring that our dining experience was enjoyable. One unique aspect was the convenience of ordering from our phones and having a robot deliver our meals. The waiting time was minimal, with the longest wait being only 10 minutes. Ordering six choices at a time allowed us to enjoy our meal while we waited for the next round of dishes. It was our first time being served by robots, and it added an extra element of fun to the experience. We will definitely be returning.

Chinese food is delicious and service is good.

One of my favorite Chinese restaurants. Robot waiters adds a little fun to your dining experience