Based on 1.021 opinions finded in 1 websites
Based on 1.021 opinions finded in 1 websites
Nº 150 in 286 in North West Leicestershire
Nº 32 of 61 British in North West Leicestershire
Opinions
Excellent 5* service as always here with great value and choices of food. Brilliant work by Kirsty the chef and Ella our server.
Pat H . 2024-09-09
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Went for dinner with kids. Great food, nice atmosphere and Amy is always great. She seems to lead by example and morale is great. It shows with most staff at Charnwood Arms and their service.
Stuart B . 2024-08-30
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Standard food for a pub lunch the servers Abby and esme were lovely, nice meal out with the family with a couple drinks for the sisters bday
Sophie J . 2024-08-18
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Lovely food as a standard classic pub menu a place I can eat with my allergies very comfortable and service staff Abbie and Esme were lovely and took time to have a conversation with us
Chloe J . 2024-08-18
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Fabulous meal tonight. All food was delicious and reasonably priced. 😁 Big shoutout to Summer, Abbie, Kathryn and Zak.
Jannette H . 2024-08-15
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Jackie is so friendly and helpful and accommodating. Food is lovely and reasonably priced, service is good and accommodation is good and very clean. Highly recommended
Nicole p . 2024-05-17
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Barratt hired the Charnwood Arms Function room for an event and we were thoroughly looked after by Jackie and the team. Everything ran smoothly with regards to the set up of the room, refreshments, room layout etc and everyone was helpful, friendly and lovely to deal with. We will definitely be returning for more events in the future, thank you!
Gemma P . 2024-05-16
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Debbie was great and patient with us (we had to swap a few items on the breakfast menu, so wasn’t very simple!). Food is fab, cheap and cheerful.
jaynegregorygreen . 2024-05-15
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Stayed at the Charnwood arms for an evening - beautiful rooms staff were amazing shout out to Jackie Lucy and Sam for all their help - would definitely recommend thank you all
Claire D . 2024-05-12
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Kristy & Nick outdone themselves in the kitchen!!!! We arrived and preordered for table of 6 and food was delivered in a timely manner & was lush, considering how busy it was. The servers were nice & sorted us very smoothly. Thank you
Karla P . 2024-05-03
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Amazing service and food, served by Amy & Ty, popped in whilst passing and I’d definitely recommend and return very soon x
Dawn L . 2024-05-01
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Lovely “ladies” lunchtime visit. Food was lovely and the service was spot on from Amy & Ty, no complaints at all. Would recommend.
Amber H . 2024-05-01
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Jackie at reception is wonderfully helpful and friendly . The food is always good and the rooms comfortable and budget friendly too!
Tracey T . 2024-04-30
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Always a pleasant experience, breakfast was lovely especially Debbie, who is always super helpful to both me and my family when they travel to see me. Thank you Charnwood arms, excellent as always
Beth F . 2024-04-30
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Service by Debbie was fantastic, she even remembered which table I liked and I had not been for a few weeks. I ordered breakfast and the food was spot on and my plate was left clean, my thanks to Samantha for such a lovely start to the day 😃
david d . 2024-04-29
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Service from wait to Jackie was amazing. Has a full English breakfast, which was quite tasty and nice. Will definitely visit again. Jackie made me feel very comfortable.
sarahx80x . 2024-04-27
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Came in for breakfast to celebrate my 21st birthday and Jackie made it so special, food by Kristy and Kristin was amazing highly recommend
Phil_baker130610 . 2024-04-27
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Lovely breakfast, well accommodated, plenty of choice and unlimited refills on the drinks! Very well priced and good size portions!
Trail15772702058 . 2024-04-27
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Jackie was very friendly and welcoming. Doing a sterling job of welcoming, taking orders, waitressing. Only minor grumble, maybe we were just being thick but didn't grasp that you order coffee at the bar, so we "stole"some cups from a table already laid up. The computer system needs improving as both Jackie and the lady on check in last night struggled to get it to work. Great value breakfast thanks.
jane d . 2024-04-27
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Ella served us for the night and she was amazing, so kind and helpful, any questions she was great giving answers! Food was great too
Chloefaulk . 2024-04-25
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We’ve been numerous times. Great staff and food all the time! Sofia was our waitress & nothing was too much trouble for her. Highly recommended!
Lucy C . 2024-04-13
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The Charnwood Arms is a spacious establishment where we had a lovely meal and the staff were very friendly and accommodating. Would definitely eat here again as a parent of a family of 4 with 2 young children.
James D . 2024-04-13
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Excellent food and very good value Would strongly recommend to anyone who is visiting the area and looking for somewhere to eat
Passport758700 . 2024-04-13
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Great value tasty food and friendly staff, much improved since the recent refurbishment. However the carpark is an accident waiting to happen. The potholed carpark and stream of HGVs around a family pub is a wholly ill conceived idea.
attackdebris . 2024-04-12
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Food was amazing our two year old also thought the same . Exceptional service could not do enough for us one in particular very well mannered and professional in his role we managed to get his name Patricio !! He went above and beyond for our little family and to make my little girl happy when they didn’t have any colouring pencils in . She was very impressed with the pudding he brought out for her . Thankyou Patricio ❤️
Tammy C . 2024-04-12
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Great service, fab food, amazing prices. Love the decor since it’s much needed refurbishment. Good to order from table too.
DebraC1389 . 2024-04-09
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Summer has great customer services always helpful and polite food was great and enjoyable I love coming here and come here most weeks
Joe lewis W . 2024-04-08
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Greeted with a smile by Jackie who served us promptly, very chatty & friendly. Spoke to Kev briefly too who also very friendly & cheery
Amie B . 2024-04-07
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First time visitors, thoroughly enjoyed our breakfast cooked by Christie , was greeted with a bubbly smile from Jackie who was very busy but looked after everybody very well, will definitely return
janet e . 2024-04-06
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Excellent service by Jackie this morning very attentive and friendly The breakfast was very tasty eggs were perfect Jackie said the chef was Kristy she cooked it excellent was very nice nicest we have had in a long time so thank you to you both our experience was very good *****
Julie W . 2024-04-06
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Served by Tyler and Sofia on the tills really helpful and friendly, meal came out quite quickly wasn't waiting long. Food was lovelly as always
Sadie-Lee J . 2024-04-05
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We did not book a table but they found us one even though it was busy. Service was quick and the food was amazing as always. Abbie and pat were great and on hand to get dessert when ready.
Jennie S . 2024-04-05
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Great service and very nice food! Family friendly and has an outside play area. Would deffo recommend and will return thankyou
Louise F . 2024-04-05
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I was served by Tyler and Sofia. Both were really nice and helpful, Tyler was very knowledgeable about the menu and explained what came with the meal. Food came quite fast and was nice as always. Great service and food
louisemZ1479WW . 2024-04-05
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I ordered my evening meal through the app which for a start was a good process and easy to do. It was when the drink arrived it started. I asked for a pint of blackcurrant cordial with ice in still water form my online order. Instead they brought me a Caprisun apple and blackcurrant drink in a tiny packet! I felt I was being cheated so I told a staff member and he rectified the issue. The drink was ok but had no ice and it tasted odd sort of like paint thinner sort of sharpness. The staff were so busy though to do much…. The main meal came and it was ok but the portions were not looking very inviting and it was quite an underwhelming set of food. The Salmon was ok but dry and a bit lost with the fried peppers and dressings. The dessert came which was The Horseshoe Homer. I was absolutely gobsmacked to receive this very dessert because at another restaurant I ordered this very dessert and was told that the company that produced it doesn’t supply anymore and the company in question had ceased trading! So I was over moon to try this unique desert and it was ok. During the whole process though from receiving my main meal to finally getting to east took 20 minutes, because there was no knife and forks to collect. It took three requests to three different staff members to get some cutlery whilst my meal was getting pretty cold… Not good overall.
DNpics . 2024-04-02
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There were 5 of us and a toddler, they were quite busy, we had booked for 9.30am. Lucy took us to our table. Debra took our order at the till and was very friendly and helpful. She also made sure we were happy with everything...
Michele B . 2024-03-29
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Nice food but am here on a regular basis taken on new staff recently some staff are arrogant an don’t have any manners an like to barrage past you with out saying excuse me can I get by
KINGPINN111 . 2024-03-29
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Debbie was absolutely wonderful, made my morning! x food was very nice and had a waiter with a smile. Would recommend her 100% she needs a pay rise x
GoPlaces33478472472 . 2024-03-28
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Came for a Pink tribute, family get together. Start time was 7, act started at 9. No build up or music before hand. She sang about 3 pink songs and then sang other songs. Not what was expected or advertised or paid for. Really disappointed....
Mrs5poon . 2024-03-22
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Been staying in the hotel since November the staff are amazing and the food is lovely a massive shoutout to Kaleigh who cleans my room and serves me with a smile
Paul M . 2024-03-20
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Had some lovely food and service was brilliant. Special shout out to Kaleigh who looked after us well and made sure everything was all okay for us
Jannette H . 2024-03-20
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Been staying here for 9 weeks room's are great and always super clean and service from Kaleigh is wonderful highly recommend
Alan C . 2024-03-20
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I had a burger cooked by the amazing Kristy and the service was brilliant by Ella, highly recommend I’ll definitely be coming back
Camper01678877687 . 2024-03-03
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Debbie was absolutely amazing credit to your company made me and my friend feel very welcome. Friendly couldn’t do enough to help us.. definitely return just to see Debbies beautiful happy smiling face
sarahx80x . 2024-03-01
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I stayed here for two nights with my son and we also ate at the restaurant and both the accommodation and food was brilliant. The rooms were modern and spacious. Food was fantastic with a special dvery day and yhe service was friendly and very...
Navigate48473297983 . 2024-02-29
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Excellent service, friendly staff and lovely relaxed breakfast. Debbie was attentive, polite and friendly. First visit since the refurbishment definitely an upgrade will be back soon
Lisa C . 2024-02-29
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First time here but food was first class and hot ! Nice to get hot food for a change .. we go back again and portions really good .,, well done …..
Phil P . 2024-02-28
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Cheap and cheerful! The Hungry Horse restaurant serves great pub-grub. It’s always well cooked and served with a smile. I’ve only been here for three nights but I’m also here for another 26 nights. Four staff members who deserve a special mention are Sam? Who...
kerriganbryant . 2024-02-28
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Excellent service and lovely food Debbie was extremely welcoming and helpful in everyway possible. She really goes the extra mile to ensure your experience is a good one.
shannonlouise90 . 2024-02-26
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Quick service, accommodated the pushchair and a lovely Sunday lunch. Just what we needed! Thanks Ella and Summer - service with a smile 😊
Natalie C . 2024-02-25
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Lovely breakfast thank you to chef nick, hot, quick and yummy. Thank you Tyler for helping keep the kids busy with some colouring.
kristincoleman92 . 2024-02-25
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First time we’ve been for breakfast, would highly recommend it. Food was fresh and delicious, not greasy. Price was extremely reasonable. Charlie came and checked everything was ok. Really lovely staff
Stephen A . 2024-02-23
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The food was great. Good coffee as well. Debbie and Charlie were really nice and helpful throughout the morning. Would come back again.
Sean W . 2024-02-23
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The service was great this evening in the bar. Ella was a star! Food was good and arrived quickly. Overall a great experience!
Mike R . 2024-02-22
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Easy booking, nice friendly staff, we liked the new decor inside. The food tasty and well cooked. Thanks to Abs, Ell, and Tom for their excellent service, and not to forget Kirsty in the kitchen.
john c . 2024-02-22
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Jackie at the desk had outstanded in the customer service very well, in first sight, presentation is brilliant and really was happy with everything she saw it desires quickly as possible a* service
locks505 . 2024-02-22
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Food was amazing and very tasty. Service was quick. Staff were polite. Thank you Amy. Emma, Lawrence and Kristy. Looking forward to next visit.
Sarah W . 2024-02-20
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What excellent service the three ladies that was working as a team it was busy but that did not faze them on a valentine lunch time summer was one of the ladies always got a smile and time to say hello and ask if you...
mollythecats . 2024-02-18
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Really nice breakfast. Everything was lovely. We had mega breakfast, breakfast burrito and veggie breakfast. Everyone cleared their plates. Really impressed. The only negative was that the coffee machine ran out of coffee on one visit and then milk on the second. Will definitely be...
racheldavie . 2024-02-18
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Perfect bacon Butty and excellent service by Ella! Nothing too much trouble. Newly refurbished pub looks fantastic. Thank you
Sharon R . 2024-02-17
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Visiting family so stayed at the Charnwood Arms again for 4 nights. The service is brilliant nothing is ever too much to ask for. Friendly and welcoming staff good pub food, which we take back to our room as we have a dog. Dogs allowed...
macca009 . 2024-02-14
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Lovely place great food and beer lovely atmosphere and we really enjoyed coming in good service from abs and kev would recommend
carl a . 2024-02-13
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Ella and abs were fantastic at serving us. Makes working away a lot easier when you have a nice place to eat. If they don’t win the night out then It’s a travesty x
Luke H . 2024-02-13
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Excellent service. Very friendly and welcoming Steak was fatty this time round but it's first steak that my partner was disappointed in other times always happy with it Served by Ella and abs Chef is ed today
fairydogm . 2024-02-13
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Been staying here a few weeks now service from Ella and Sophie is amazing highly recommend and the food is great too. Perfect choice of Gin
Paul M . 2024-02-10
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Thank you Abs for great service today we had a lovely time. You really have made our evening special with your friendly professional service with a smile 😊
sarahlousarahlou . 2024-02-10
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Came in for a few drinks lovely service by Ella and Sophie highly recommend. Grey Goose Vodka is amazing and the food is great
deandewsbury . 2024-02-10
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Visited recently and had a great time so we visited again this evening. Food was delicious as always. Brilliant service from Abigail and Summer.
Cameron S . 2024-02-09
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We love it here, always great food, good service and a really lovely family pub feel. Thanks to Lilly for serving us tonight x can’t wait to come again..
Raegan S . 2024-02-02
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Really enjoyed my evening out at Charnwood Arms. It looks great inside since the renovation and saw some new additions to the menu. Would recommend coming here.
Hanna S . 2024-02-01
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Fantastic meal as always. Tyler took my order and was very helpful. The meals came out really quick as well. I tried the gammon mix it up for a change. The gammon was cooked perfectly and I struggled to finish all of it. All the...
louisemZ1479WW . 2024-02-01
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This is THE best breakfast I've ever had. I've been to other hungry horse chains nothing compares to this one chef Christie and bar staff Debbie can't do enough
Candyjrb . 2024-01-30
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We had a very enjoyable meal. Starters were mozzarella strips and chicken strips which were really tasty. I then had the sea bass with garlic mash and green veg. This was a lovely dish and one of only a few on the menu that wasn’t...
Angela W . 2024-01-27
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Brilliant place lovely staff summer is the best great to come in after a long day at work, good pints and food too 👌🏻 Also nice now it’s been done up
Harry D . 2024-01-25
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This pub is brilliant, great food, great staff, very welcoming especially summer behind the bar, fantastic character, made us all laugh, great pint. Will definitely come again
Craig A . 2024-01-25
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Fantastic service, and thanks to summer she was extremely helpfully to accommodate for our disabled children. Very professional and supportive. We will be returning very soon.
Tristan Y . 2024-01-25
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Had 80th birthday meal with family staff were excellant and helpful and all meals where lovely recommend for the personel touch we got from all involved thankyou
Vivienne M . 2024-01-25
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We come to the quiz every week and absolutely love it, Ella always makes sure we are happy and saves us the table we love. Highly recommend
anthony s . 2024-01-24
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Amazing breakfast, really kind and polite staff especially from Ella. Curry night was very good, worthwhile upgrading to super special.
thestags2019 . 2024-01-24
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This spot has a great atmosphere and incredible staff. Their quiz is like no other and is always a great night out. 10/10 .
Aj P . 2024-01-24
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Lovely and quite place, attended by Jackie, super service. I will recommended the place for family's very good ambient musical
ruben u . 2024-01-20
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Jackie served us with a lovely smile and great service food was delicious from nick would highly recommend
daveclunkz . 2024-01-20
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Been here for breakfast and evening meals a few times. We were served by Jackie who was very helpful and very pleasant. No complaints on the food very nice.
Venture02844492748 . 2024-01-20
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Debbie and Jackie really helpful and polite when serving and providing a good experience, always welcoming everytime i come for breakfast.
E7647EEbretth . 2024-01-16
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just had breakfast at a meeting. food came quickly and Debbie who served us couldn't have been more helpful
Phil J . 2024-01-11
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Had a lovely catch up with business colleagues this morning. Debbie was very organised and helpful. Breakfast was enjoyable, service good and helps you can keep topping up your drinks
Kevin C . 2024-01-11
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Great pub that hosts quizzes, really tasty food and a relaxed atmosphere! Would definitely recommend to everyone to come.
Lee S . 2024-01-10
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We come here for the quiz every week for the last 5 months. The food is brilliant, the atmosphere is quality, and the staff are really helpful and accommodating. The quiz is such a laugh, dave the host is such a laugh and we wouldn't...
C5389JFjimt . 2024-01-10
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We are regulars here for every pub quiz, Dave the host is fantastic, and the food and service is top notch. Would recommend to anyone looking for a quiz night!
liamoC5478LH . 2024-01-10
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Very good breakfast and service. Big portions for good price. Friendly and helpful staff. We will be definitely back.
jana K . 2024-01-07
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Came today was served by a lovely lady named jackie! Sorted us out straight away, and went above and beyond for us. Would definitely recommend coming here. 10/10 experience
Courtney W . 2024-01-06
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Exactly what you’d expect from a Hungry Horse - good food at really reasonable prices, particularly if you take advantage of the deals. Warm and welcoming staff that go out of their way to make sure you have a lovely experience. Particular thanks to Charlie...
David M . 2024-01-02
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Dreadful....booked NYE for 6 of us, table was dirty and stick, we ordered and didn't get food for over an hour and everytime we asked a waitress all she would say was its coming! Never even checked! ...when it finally arrive the burger was burnt...
Angela Rachael B . 2024-01-02
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Food was excellent thanks to Kristin and plenty of, waitresses were polite and professional could not complain many thanks to Charlie who served us!
BoardingPass448824 . 2024-01-02
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Few drinks with the lads, get the pints in lads, when the food came , me and my mate absolutely devoured it and left nothing to spare
Jack K . 2024-01-02
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had a quadzilla burger, absolutely destroyed it #nomatchformybelly and had a lovely time #boshhh T’s @ C’s apply.
odhrin r . 2024-01-02
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Awful Food, half the restaurant closed as set up for breakfast at 7am!!! The refit doesn’t look good, just squashed more tables in, it’s the food quality you need to sort and the heating! The pub is like an oven, and many were complaining!
Escape31776448450 . 2024-01-02
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Fantastic food and the £5 menu is definitely worth it if you're not too hungry. Had 3 meals for less than £20
Vacation45605879436 . 2024-01-02
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I can honestly say I have never had worse service ,waited ten minutes for service at the bar and initial confirmation of our booking. Staff calling you love and waiting another ten minutes to order food.It went downhill from there,get your own cutlery and sauces...
thomastC490QO . 2024-01-01
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Cheap and cheerful! Nice family lunch between Christmas and New Year. Sadly I think they were unprepared for the rush as they seemed rather understaffed. Asked for tap water twice but it never came, my vegan burger was luke-warm and didn’t have the Texas BBQ...
muffinboff . 2023-12-30
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Absolutely amazing food, and lovely staff. We came a couple of weeks ago and decided to come again with family we enjoyed it so much. What we didn't appreciate, was them adding a cover of 8 people, which adds a service charge, (we had a party of 4, at a table for 6). Had they not been sneaky and tried to add it WITHOUT telling us, we were more than happy to tip for fantastic service and food. We questioned and it got removed
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We had a festive catchup with friends on 16th December. Lovely time. Chris looked after us so well, perfect host and everything was lovely. Brunch was delicious, recommend the open sandwiches. We look forward to visiting again with friends. All the best with the refurb and heres to XII being a huge success. Merry Christmas 🎄