Based on 47 opinions finded in 1 websites
Based on 47 opinions finded in 1 websites
Nº 1765 in 7028 in City of London, Westminster
Opinions
Hi light of our evening because the concert turned out to be disappointing. Our server Riyad was on top of his game - extremely personable & knowledgeable- genuinely seemed to enjoy working with the public. Food offerings are mostly asian inspired (which we love) & the quality/ presentation/ freshness was ace. Highly recommend & will return
Nancy Nachtwey . 2025-05-22
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Professional and gracious service from Elizabeth. Delicious food. Lovely start to our evening.
Moni Monsoon . 2025-05-01
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Riyad went above and beyond to ensure we were well looked after - despite an incredibly busy evening. He was rushed off his feet and yet managed to ensure that we always had full glasses. The food was delicious and the champagne cold. Couldn’t recommend more before an evening at the Royal Albert Hall. What’s more, our table was saved for us to return to at the interval. Exceptionally well thought out.
Charlotte Brookes . 2024-12-13
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Super evening at Letters live and fabulous service in the champagne bar from Riyad. He really was stretched as appeared to be single handedly looking after all tables but he looked after us well, gave great suggestions on food and we loved the fizz! We shall be back x
Rois Clancy . 2024-12-13
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Kevon was outstanding in his service and his friendliness! It is the best place to go in the Albert Hall!
Michelle Aland . 2024-10-15
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Kevon was an absolute asset to our experience. He helped sort out an error I had made with a reservation and continued to make us feel well taken care of in a friendly and professional manner. Highly recommend
Pixie_Dust_Leaks . 2024-05-18
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The food was great, the service by Kevon excellent. It is a pitty that any tip goes to the boss.... Later we attended a super concert from Joe Bonamassa
Jan van Dijkhuizen . 2024-04-05
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Great service from Sabina and Teodora. Food was excellent and so was the Champagne. Very helpful and accommodating with the booking as well.
Aurelie Ball . 2024-03-07
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The staff and service were excellent, attentive and friendly. The food selection (asian inspired) is a little limited, but the food quality is outstanding. The fish melts in your mouth and all the dishes were very tasty. It is relatively pricey, but in our opinion worth the money. We would certainly go again.
Stuart Fawkes . 2024-01-27
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Amazing service and drinks at the Champagne bar before our show seeing the Big Band Christmas special at the hall. We had two glasses of Rosé champagne, Kevon and Aimee served us and we're amazing from start to end. They kept our glasses topped up and let us know about interval orders which was really helpful to know for next time when planning our trip. Hats off to a top night with top service!!
Karl Mok . 2023-12-23
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Charming atmosphere coupled with excellent food and champagne selection. The staff-in particular Kevin and Aimee-was lovely and accommodating to our food allergies. Reserving a table for prior had the added bonus of having the table available for the intermission. Highly recommend!
Sam Lacinski . 2023-12-22
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Would like to comment on our staff at the champagne bar Aimee and Kevon. Very attentive to detail and made our evening warm and fuzzy. Sharon
Sharon Woodford . 2023-12-21
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Wonderful atmospheric pre-show drinks and excellent service from our waiter Kevon
Malcolm Guite . 2023-11-25
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The food is very good! We were attended to by Kevon and the service was impeccable.
Michele Bides . 2023-10-29
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Food is good, mainly raw fish with well prepared vegetables but a lot of similar flavours. Service was ok, ordered seaweed salad off the menu, brought us another starter and tried to convince us that the seaweed salad wasn’t on the menu. Had to show them the seaweed salad on the menu ourselves & even then they weren’t initially convinced this was on the menu, before finally bringing us the salad.
Georgia Jenkins . 2023-07-21
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Great service and very nice food although as you will expect not cheap given the location . Recommend booking a table for the interval
Paul Wilson . 2022-03-25
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Busy and bustling , a great pre show treat
Karen Boswell . 2019-11-25
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Relaxing area, nice selection of drinks available, we enjoyed our visit
Linda Cailes . 2019-06-16
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Service at the beginning was good and then as soon as a couple more people came in the service got really bad and they weren't very a attentive
Samantha Travis . 2019-05-21
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Friendly staff nice way to start an afternoon tea entertainment
Fred de Cruz . 2018-12-09
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Beautiful bar inside the Royal Albert Hall.
Lynn Baker . 2018-11-01
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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1952 Opinions
Upon arrival at 4pm we were told our room would not be ready for hours because they were busy, but they did have a much more expensive room immediately available! Well, after a hard sell from the front desk we took the room because we were exhausted from an 11 hour flight. Well the room was terrible! It was on the 9th floor below the bar with its loud noise from the music! It was impossible to sleep ! The breakfast is terrible with horrible service! It took us 40 minutes to get a cup of coffee! Another day they completely forgot my breakfast. It took 4 attempts from different staff to finally get the meal. Room service for breakfast was terrible. The food delivered cold and the order was incorrect. The hotel manger was never available to speak with and the front desk staff seemed to have no ability to resolve an issue. The location is good, but there are better hotels in the area. Lastly, upon checking out I was told , correctly, there were no additional charges. Hours later, I get an email for additional charges false charges for the mini bar! We never used the mini bar any day! Getting management to remove the charges has been extremely frustrating and difficult! A new charge came emailed to us over 10 hours after check out! BE very careful when checking out and watch out for for false charges! Better yet, I highly recommend to not stay at this hotel!