GastroRanking-logo
whatsappWhatsapp
phoneCall
desktopWebsite
menuMenu
bookingBooking
4.0

Based on 421 opinions finded in 1 websites

site_photo3

Nº 157 in 276 in East Lothian

Nº 37 of 63 British in East Lothian

CUSTOMERS TALK ABOUT DISHES WITH..beautifulsaladsouppotatoeggjamcheesebaconsausagecookedcreamcoffeefishcakesandwichham
Score
OpinionsNoteTripAdvisor4214.0

comment_iconOpinions

Enjoyed delicious sandwiches served with generous filling, crisps, coleslaw and salad. Food was served promptly. Friendly staff. Relaxed atmosphere.

site_logo

Valerie G . 2024-10-29

MORE AT TripAdvisor

We went as a party of 3 for afternoon tea yesterday to celebrate a birthday ( a special request following an earlier visit in the year) . The service was excellent and the food delicious. A great idea to start with a small cup of soup and sandwiches. followed by savoury pastries, scones and cakes. There was more than enough food and we were provided with a box to take away all the food we couldn't manage. On top of the excellent service, the atmosphere was very chilled and the staff very friendly. We will definitely go back.

site_logo

Patricia B . 2024-10-02

MORE AT TripAdvisor

Just had a lovely lunch at Merryhatton. I had the quiche, my husband had the chicken and bacon burger and my granddaughter had the Mac cheese. All three options were lovely. Service was great and very efficient and friendly. The place was lovely and clean and spacious. Will definitely return.

site_logo

sheebud . 2024-08-06

MORE AT TripAdvisor

Feel very disappointed to be writing this if but if I dont how will you know. Have always had a great service but have noticed a huge change over the past few weeks. Today, we waited 20 minutes before I decided to go to counter to order. The menu board didn't show the soup that was available, and even after I was told someone forgot to write it on the board, no one took the initiative to do so. Staff don't look very happy and normally would check if everything ok. As a regular customer (once or twice a week) it's sad to see the decline. The food itself is lovely. I completely understand that there may be staff shortages but even with that , training may need to be refreshed. Real pity as very handy.

site_logo

Elina . 2024-07-02

MORE AT TripAdvisor

5 of us for lunch, two of whom found the cutlery they had been given was dirty. This was replaced when brought to staff’s attention. 3 of us ordered baked potatoes, the other 2 panini’s. One potato arrived well before the others. When everyone else received their food some time later the first potato to the table was now very cool, it was then on opening found to be bad in the middle. Totally black. How this was missed when cutting open to add the filling I really don’t know. Was replaced when brought to staff’s attention. By the time it was replaced everyone else had finished their lunch. Merryhatton now crossed off our list of places to meet and lunch.

site_logo

Pauline H . 2024-05-01

MORE AT TripAdvisor

Ordered American style pancakes, with maple syrup fruit and cream - the pancakes were not homemade, they were solid, no maple syrup and mouldy fruit. Scrambled eggs on toast, the eggs were over cooked and the toast was undercooked. Two cheese scones, one was raw in the middle. Won’t be back.

site_logo

Nuttymummy1 . 2024-04-14

MORE AT TripAdvisor

I was a regular customer here. But not any more. My friend and l had a coffee and a scone each, at the till my coffee and scone was £1 more than my friends. When l question this it turns out there is a premium on gluten free cakes and scones. I really could not believe it... It's hard enough being coeliac with out been penalised. Ok ingredients are possibly more expensive but £1 a item !!.. I was HORRIFIED.. Went home and rang round all the other local cafes and garden center and not one of them charge a premium on gluten free cakes. So l 🤔 think my friend and l will be going to another local Caffe in future......

site_logo

Sarah . 2024-02-16

MORE AT TripAdvisor

Friday 8 Dec 1pm. Took 20 mins to be served after being seated and had to ask to be served. Friend ordered xmas club sandwich which was good, but I had the macaroni cheese which I’ve had before and it was always very nice. However, I was shocked today by receiving a tiny bowl of cooked macaroni mixed with a small amount of melted cheese. This is not macaroni cheese, there was no sauce! I have to be honest and say it was the worst Mac and Cheese I have ever had. Come on people, if your chef can’t make a decent Mac and Cheese then you have no chance! Nice staff but slow service and food not as good as it used to be.

site_logo

Holzmad . 2023-12-08

MORE AT TripAdvisor

Poor food and long waits at every turn. Got menus then after a 15 minute wait one of our party went to find the waitress. Order taken we waited another 40 minutes for it to arrive. The order was wrong, two incorrect and one missing. Those folk had to wait another 20 minutes for their food. No apology or compensation offered. We’d long since given up on the soft drinks requested but they attempted to serve them after everyone had finished eating. Then had to search out someone to pay and even that process took ages. Just avoid

site_logo

KAV1957 . 2023-11-06

MORE AT TripAdvisor

It was between poor and average. Positives were nice engaging staff, above average coffee and cake. However, the wait was ridiculous. One couple near us were fuming … we were silently enraged. Building is very tired with ripped wallpaper and buckets catching water from leaking roof. Prices in high side which is fine if you have quality to match. Car park is rough and muddy.

site_logo

H3158HXdavidm . 2023-11-05

MORE AT TripAdvisor

Were seated quickly and then ignored for 15 minutes, ordered a drink and soup each, the drinks came after about 5 mins and the soup another 10 minutes later, we both enjoyed our food but on the basis of our experience so far we went somewhere else for coffee and cake.

site_logo

Neil L . 2023-11-04

MORE AT TripAdvisor

Our experience of visiting Merryhatton Garden Centre for lunch today has ensured that we won’t be returning anytime soon. There were three of us: my wife and I with our two-year-old grandson. The restaurant was busy but there was no waiting for a table; it was only after we were seated that the waiting began! It took about 15 minutes before our order was taken; one soup, one panini and one children’s box to include a ham sandwich and a box of orange juice. After about 15 minutes, the adults’ drinks were served but there was no milk for the tea (which had been requested) and nothing for the little boy. After a further 30+ minute wait – during which time we asked twice when our food would be served – it eventually arrived … for the adults. A further reminder had to be given before the child’s box arrived … which was very disappointing. The orange juice ordered was served as apple juice and the ham sandwich looked more like something you might serve in a truckers’ ‘greasy spoon’ caf’. The ‘doorsteps’ of cold, hard bread with thick crusts contained several slices of what looked more like gammon steak than ham suitable for a two-year-old and, needless to say, was not eaten. Had it been served to me, I wouldn’t have eaten it either. When I went to pay the bill, I commented to our server that we were less than impressed. He apologised for the delays because they were “busy” and said he would let the kitchen know that we weren’t happy with the ham sandwich. I expressed surprise that the the price of the sandwich wasn’t being deducted from our bill and was told that couldn’t be done. Another member of staff made the comment that, if the sandwich was too big, my grandson, “… could have eaten a bit of it.” I consider it unacceptable to keep a two-year-old waiting for so long for a poor attempt at a child’s meal. The food which my wife and I had was fine but to serve it more than half-an-hour after the drinks was also unacceptable. Merryhatton Garden Centre is well placed to provide an enjoyable eating out experience but their lack of an adequate system for serving food coupled with their poor customer service has left us feeling very let down.

site_logo

Jim S . 2023-11-04

MORE AT TripAdvisor

We stopped coming here because it was pricey and the service was poor. Sadly, this was our experience again. We were handed menus and advised that our orders would be taken in a couple of minutes but nobody ever came back. My sister had to go up to order and when the food came one of our orders was wrong, another missing and no check back. We were not given enough cutlery. My daughter enjoyed her macaroni cheese but the chicken burgers were very poor quality, sandwishes okay. We were given water but no glasses, they only came with the soft drinks which came after the food.

site_logo

GranddadIain . 2023-08-18

MORE AT TripAdvisor

This place seems to be going downhill rapidly and will not be going back.Selection poor,staff sultry,needs a good clean

site_logo

johnsD6550NR . 2023-08-13

MORE AT TripAdvisor

What a fabulous garden centre this is. ALL the staff are so cheerful and helpful and give top quality customer service. The plants are all in great condition. They even have a well kept ‘rescue me’ section selling off plants and much reduced prices. The cafe is fabulous. Table service which is very friendly and a good choice of food. So glad we came across this place. It’s now on our regular visit list for a drive out.

site_logo

hippoScottishBorders . 2023-08-06

MORE AT TripAdvisor

Terrible breakfast with elderly Parents. My tea arrived with a fly coming out the spout then went for a swim in my pot of tea. Replaced my tea and told me they had to do something about the flies, they were everywhere!! Not good. Poured my tea and was stone cold, asked parents and their drinks were cold, left everything. We were not going to complain but at the cash desk they were mocking a lady who brought back cold coffee! Should they be acting like this towards their customers? After witnessing this my Sister spoke up and said it’s terrible you are treating that lady like that because all our drinks were cold. Stunned at this he apologised and said it was his fault for not turning the urn on. Maybe concentrate on the job and customers rather than ignoring them. Elderly guy too busy talking to a couple at next table and when another couple walked out because no service he wasn’t bothered. Times are hard to be treating their Customers like this. Definitely won’t be back!!

site_logo

Lorraine J . 2023-07-07

MORE AT TripAdvisor

We were quite late in going (about 3.00 pm) so they had run out of most things except sandwiches. But this place is so popular and always busy so not surprising. Really nice staff and the mature gentleman who served us was so nice and very apologetic about lack of choice. But it wasn’t a problem we were happy with what we got.

site_logo

Jennka_11 . 2023-06-04

MORE AT TripAdvisor

Got shown to a table, then 10 minutes before order taken.. then 15 minutes later still no tea or coffee (or cake,,, so we left I presume short staffed if so why no sign posting by staff of possible delay... and why a lot of salesfloor staff seemingly under worked not helping out

site_logo

Truthfuleds . 2023-04-07

MORE AT TripAdvisor

I have been visiting Merryhatton for a good few years but hadn’t managed to get down for a good few months. Headed for lunch as a family last weekend and was slightly disappointed. I found it to be quite dirty, the high chair we had hadn’t been cleaned. The cushions on the chairs were disgusting and needed a good clean. Took my wee one to the toilet and it really does need decorated, wallpaper peeling off the walls, empty soap dispenser. Food was good but I really think it’s in need of an update and a good clean. Disappointed this time

site_logo

EmmaB0810 . 2023-01-19

MORE AT TripAdvisor

Everywhere in East Lothian we shut mid January so we drove for miles to find somewhere for a break and a cuppa, after driving through from Glasgow. Finally saw the sign for this place and I was dubious but it was very good indeed.Nice bright, airy atmosphere, pleasant view out to fields, very nice chap showed us to a table.I had good tea and nice coffee cake.My husband had a tasty filled roll, bacon and fried egg. Would definitely return if in the area in future.

site_logo

Scotlandmac . 2023-01-16

MORE AT TripAdvisor

Called in advance to book afternoon tea was told due to staff shortages this was only available Friday and Saturday even though all individual items were readily available daily Visited same day and the service was complacent and the offer not thot great Food arrived and was quite nice considering the previous conversation Attention to detail needs looked at,the team also lacked polish but overall 6/10

site_logo

Nikonma . 2022-11-03

MORE AT TripAdvisor

Very disappointed with "breakfast" at Merryhatton Garden Centre near North Berwick. Cant seem to leave a review on their page so here goes. I know its been a while since we visited due to all the restrictions but we used to have a lovely cooked breakfast there. So we thought we would take the dogs to Yellowcraigs Beach and have breakfast at Merryhatton. Not a happy wee bunny that they no longer do cooked breakfasts. BUT, they can do a filled roll (£3.55) and extras like Bacon, Potato Scone, Hash Brown, Sausage, Haggis, Egg for £1 extra for each. So why not just chuck it all on a plate and add some Baked Beans and call it a cooked breakfast? Dont understand their thinking, I'd happily pay £11-£14 for a full brekky! On a good note their staff and the coffee were great 😉 Sadly wont be back

site_logo

Susan B . 2022-08-22

MORE AT TripAdvisor

Good soup and a very tempting selection of cakes etc, which I managed to resist on both occasions when I visited.

site_logo

Bean-astair . 2022-07-12

MORE AT TripAdvisor

great service,dog friendly outside seating, lovely chips and Panini's ,huge baked potato. Surrounded by lovely plants and a friendly robin. Staff lovely

site_logo

Erica Janet T . 2022-06-13

MORE AT TripAdvisor

Food was very poor, Cranberry bacon and cheese panini. Uncooked Side salad terrible. Ham sandwich cut in half looked terrible. Cheese toastie was poor too. Came with soggy chips. Service was very nice and friendly. Garden centre was very good with quality plants. Bill came...

site_logo

FAWNSPARK . 2022-04-20

MORE AT TripAdvisor

Midweek Lunch visit with family, panini’s were excellent, chips were crispy and fantastic, service was friendly and efficient. Will certainly plan another visit. Well done.

site_logo

777boeingman . 2022-04-12

MORE AT TripAdvisor

Good cafe we just had sandwiches and pannini both of which were excellent the accompanying salad was nicely dressed and the chips that came with the pannini were excellent, better than some restaurants.

site_logo

Q3809UGbruceh . 2022-04-10

MORE AT TripAdvisor

Very good service, time after time my food was cold, after changing the menu the kitchen was not ready, menu is limited and does not change often enough

site_logo

X8340USpato . 2022-03-18

MORE AT TripAdvisor

We visit Merryhatton quite often for a lunch/snack. Soup and sandwiches are our usual preference. We've always found the food fresh and well presented which should be expected. However, I think the staff are a valued asset here. They are polite and efficient. I want...

site_logo

Kirstylothians . 2021-12-03

MORE AT TripAdvisor

Second visit here as my partner knew of the garden centre though dealings at his work. The cafe is a little gem. Fresh food and seemingly homemade, lovely staff and a beautiful setting. Quick service and good value for money. The garden centre itself is...

site_logo

Sandie T . 2021-10-29

MORE AT TripAdvisor

Something for everyone. Food was very tasty, service friendly and I will certainly come back if I’m in the area. Quiche was delicious and everyone enjoyed their meal. Ice cream sundaes and selection of cakes available so definitely more here than we were expecting. A...

site_logo

V2596MQmichellem . 2021-08-21

MORE AT TripAdvisor

Found this place by accident but would certainly recommend the cafe. No problem with track and trace. Well spaced seating with outside tables available . Table service by cheerful polite staff Coffee/Tea and cake were excellent. We will be returning to sample other delights at...

site_logo

Paradise38660972931 . 2021-07-06

MORE AT TripAdvisor

Beautiful meal here. The baked potatoes are cooked to perfection and the salads are the best by far. Awesome salad dressing!! 😋 The service is great with such happy friendly staff adding to an already lovely calm atmosphere. Beautiful views of the fields as you...

site_logo

flyingrocket . 2021-06-13

MORE AT TripAdvisor

We were driving past and saw signs from the main road for the cafe, so decided to stop for lunch. Food was delicious and service was reasonably quick. The only downside was then having to queue to pay afterwards, despite being told it was table...

site_logo

juliaandadam123 . 2021-06-01

MORE AT TripAdvisor

Totally disgusted by the tiny portions of fish and chips served a!ongside a spoonful of peas, Had to ask waitress if she had mistakenly brought us children's portions, and agreed with her when she suggested we might want to talk to the Manageress. On her...

site_logo

Irene160255 . 2021-05-22

MORE AT TripAdvisor

Absolutely shocked and appalled by the service we have just received from the manager at Merryhatton. I have no complaints to any other member of staff besides the manager that just spoke to me today. I went for lunch with my 2 children, mum and...

site_logo

EmmaEc87 . 2021-05-08

MORE AT TripAdvisor

We have just returned from Aberdeenshire and Moray ( our staycation), where we visited a good number of cafes and garden centres. We were missing our cafe visits so yesterday so decided to have a wee drive to Merryhatton. I had visited a number of...

site_logo

Mussye . 2020-10-22

MORE AT TripAdvisor

Loved the welcome we, me and puppy, to your Dogs Dinner afternoon tea. My afternoon tea, sandwiches, and cakes were very enjoyable. Puppy had a very good afternoon , able to practice his social skills. He certainly enjoyed the tray of homemade treats. Thank you so much, we both appreciated a chance to socialise .

site_logo

bordergroomers . 2020-09-11

MORE AT TripAdvisor

Nice quick lunch. We sat undercover outside as we had a dog with us. Sandwich and soup and nachos all very nice.

site_logo

islandhopper2223 . 2019-11-05

MORE AT TripAdvisor

Mum had been here before and said food nice! After 30 minutes we asked waitress where our soup was! Something to do with till roll kitchen not working. The blonde waitressed dithered about and didn’t seem in any hurry and kept coming out with bowls of soup for people that arrived after us. Waitress finally brought over soup 50 minutes after we ordered it. The soup was lukewarm tasty but not hot. Waited on our main of a tuna panini and macaroni cheese for one hour and 15 minutes when waitress came over with our money but had bloody cancelled our order as she thought we’d be fed up waiting! I said no we still want fed but will take the money back. After one hour and 25 minutes we got our foodDefo won’t be back here do not recommend. Lots of people complaining about the terrible service

site_logo

DaisyBrambles . 2019-09-16

MORE AT TripAdvisor

Had breakfast today at Merryhatton, food was very good, service was also very good definitely worth a visit.

site_logo

Janice L . 2019-08-11

MORE AT TripAdvisor

Called in for a look round at the goods and plants on offer. We both had soup and a sandwich. Chicken broth and split pea soup, both delicious. Toasted sandwiches were good too, make sure you're hungry! Nice staff, quick service, can't fault it. Will call again when I'm in the area.

site_logo

nipsofbrandy . 2019-08-06

MORE AT TripAdvisor

This has been about my 4th visit to merryhatton and it has always been an enjoyable visit the garden centre is well stocked with everything you would expect to find in such an establishment we had originally intended to just have a snack but ended up having lunch I opted for the fish and chips which appeared to be a popular choice as there were several other customers enjoying the very same . My wife chose the macaroni cheese and both meals were excellent. There is also a nice outdoor area with a large variety of plants and shrubs. Will certainly return.

site_logo

ericr149 . 2019-07-18

MORE AT TripAdvisor

4 of us stopped for lunch. Despite not being busy it took 50 minutes for our sandwiches to arrive, and then only after we chased them. At 45 mins they discovered they had no brown bread. When the sandwiches did arrive the coronation chicken was curry powder and mayo with no sultanas or any other ingredients. The chicken was mostly absent with the majority of the sandwich being the poor sauce. Won’t be making that mistake again. Avoid if you can.

site_logo

NeilD43 . 2019-07-06

MORE AT TripAdvisor

I write this as a fairly regular visitor to the cafe, without cause for complaint on all previous visits. Today I felt a little let down by Merryhatton. I arrived at 11:20 with my wife, toddler and newborn. After a refresh for the kids in the toilets, we joined the queue at 11:25 and could see the cafe was unusually quiet with only 3 sitting tables. The very elderly gentleman in front of us took an exceptionally long time to complete his tables' order for hot drinks and traybake and we waited passionately. I asked the bald gentleman with tattoos serving for 2 breakfasts to which he replied it we were 3 minutes late and breakfast had stopped, but we could still get breakfast rolls. I explained in great detail that my wife is type 1 insulin dependent diabetic and eats a diet consisting of less than 30grams of carbs, and eating a bread roll would make her very sick. Baked potatoes, toasties, quiche etc would make her bedbound for the rest of the day and asked if he could make an exception, serve her breakfast and I'd order from the lunch menu with my kids. He was steadfast; there wouldn't be any flexibility. In the end, I ordered her 3 breakfast rolls at £3.25 each with the specific instructions that we didn't need the rolls. The server was clearly irritated we were still getting a breakfast - albeit far more expensive than I was expecting to pay. It was a "needs must" from our point of view. As I expected when it came out it was on 3 individual small plates, not the one big plate I'd requested and with 3 floury rolls which were sent back. Because I don't have medical reasons to be fussy with my order I had a baked potato and a bowl of your homemade lentil. Of course, the food was lovely, it always is and I'll be back. But the better businesses go the extra mile for customers. You have breakfast items sitting in the kitchen which you're prepared to sell on rolls but there's absolutely no wriggle room because the clock had ticked past 11:30 ( due to a slow customer) and what makes me angry no sympathy towards medical conditions which might limit your menu for certain customers. I don't like writing negative comments towards an excellent business which is why I've not marked you down in stars but please be a little bit more considerate towards other customers in the future. Without them, you don't have a business.

site_logo

Brian B . 2019-06-22

MORE AT TripAdvisor

In the past Sunday breakfast has been great, however today’s visit wasn’t a great experience. We haven’t been for awhile but not sure if chef or ingredients have changed. Order came out wrong from kitchen, sausages appeared poor quality and texture appeared microwaved, bacon undercooked and fat pretty much still raw and black pudding appeared to have only been flash fried. Table sticky and dead flies in the vase on window cill. Overall not a great experience and doubtful will be back, which is a real shame because previously very nice!

site_logo

ChylinskaC . 2019-06-02

MORE AT TripAdvisor

What a brilliant experience today. Thee best quality & value for money afternoon tea, which was made even more special by the friendly staff. They could not have been any more helpful & friendly for our party of 6 & Baby. This is our 3rd experience of afternoon tea here & it seems to get better every time. A special thanks to Kerry & Jannette who were brilliant. Thanks for making our day so enjoyable

site_logo

philbA1297SE . 2019-03-31

MORE AT TripAdvisor

Anytime we are looking for an afternoon tea our port of call is always Merryhatton and yet again today didn’t disappoint. Lovely food and great choice and lovely service from Kerry. Very attentive and re-filled our hot drinks numerous times. When I booked I was asked how many of us were mums so presumed there would be something for us but there was nothing. No that it mattered just strange why we were asked at the point of booking. We will back again soon - thank you.

site_logo

EmmaB0810 . 2019-03-31

MORE AT TripAdvisor

It's a bit confusing trying to find out what's on the menu without wandering about - Ideally it should be before you enter or as you are at the counter so you can see it as you order at the moment it is beyond the till so not easy to look at

site_logo

Montana1234567 . 2019-03-20

MORE AT TripAdvisor

We go to this garden centre a lot. We buy lots of goods throughout the year and regularly spend money in the cafe and on gardening products. The cafe is usually a treat; inexpensive and has a great view across the fields and farms towards the coast. This morning we were looking forward to a hearty breakfast. Unfortunately, this was not to be. Staff at the food desk made us feel unwelcome, slow, not listening, too busy with their own silly giggling to place our order and pour our drinks. A 'how are you this morning' would have been nice, but not forthcoming. The breakfast when it came was tepid, greasy and some parts hard and uncooked. Disappointing. We will not be back. Would have filled in a comments card to place in the box there and then but there were none. Training, customer care and quality, nil points.

site_logo

Caroline G . 2019-02-17

MORE AT TripAdvisor

I had a negative experience here a few years ago so we hadn’t been for a while. Really enjoyed a light lunch here today. My wife had the soup and sandwich combo and I had the ciabatta of the day. Both were hot, tasty and served very promptly. Great venue for a quick lunch and definitely recommended

site_logo

Swindoneric . 2019-01-13

MORE AT TripAdvisor

We came to merryhatton for our usual Scottish breakfast .but we were very disappoint it was not nice at all .you look forward to fried egg,potatoes scone haggis and black pudding .we got scrambled egg not a lot off it either bacon mushrooms not even fried .sausage beans and tomatoe.the staff are friendly enough but just very disappointed.

site_logo

Yvonne C . 2018-12-12

MORE AT TripAdvisor

Used to go here a lot but the chef changed and so did the food and service.Havnt been for a long time now and not sure if i would ever go back for food.

site_logo

1957928 . 2018-12-10

MORE AT TripAdvisor

Arrived here for lunch after place we initially thought of going to was closed and this will now become our place to go to for lunch.

site_logo

Borth88 . 2018-12-04

MORE AT TripAdvisor

Great browse round an interesting garden centre, took a break for a coffee (very nice it was too) .. The food looked great so we decided to have a snack at the same time .. The soup and sandwich were both lovely .. served quickly and with a smile (which is nice to see these days).

site_logo

Stelogic . 2018-11-27

MORE AT TripAdvisor

We have been going to Merryhattons for many many years, however the recent changes have made us now look elsewhere. The first mistake in my opinion was to take the side partitions away which leaves a characterless space and also loses the divide for families with children in the play area and people who are wishing a quiet lunch. The menus and quality of the food presented has changed, not for the better. I can not see the quality of the food improving as this is not due to the recent refurbishment, but more cost cutting. It gives me no pleasure to submit this review as we have many many years of happy memories of going to Merryhattons and taking our grandchildren there throughout the year and especially at Christmas.

site_logo

DENISE M . 2018-11-25

MORE AT TripAdvisor

The good reviews I would agree with until I visited yesterday and things have changed, not for the better. There is a new menu with similar prices to the old one however it was a toss up whether I would review this as poor or terrible. What a let down.IThe order took ages and was luke warm when it arroved. Zero points fpr presentation and zero for quality. I ordered tuna toastie which looked like something a young student would produce to watch the footie on TV. The toast was barely warm, soggy and very bendy. The chip portion (a cupful) was warm , tasted nothing like anything sourced from a potato. My friend ordered chilli, melted cheese nachos. This arrived in a rather small portion in bowl (for the price). Not very hot and no sign of melted cheese until she dug deep and found unmelted cheese at the bottom. I have been meeting various friends and family at Merry Hatton for years and am stunned at what they are dishing out especially when they were so good before. It is time to find somewhere new.

site_logo

Mahmogee . 2018-11-24

MORE AT TripAdvisor

Visited Merryhatton shop and cafe recently, nice selection of cakes, scones etc, nice lunch selection, worth a visit.

site_logo

_briancmurphy24 . 2018-11-22

MORE AT TripAdvisor

Myself and my young family have been loyal visitors to Merry Hatton for years and I have been to the cafe countless times. We can't tell you how disappointed we are with recent changes to the kitchen/menus. All the interesting salads & meals seem to have been taken away and all that seems to be left are sandwiches/toastie/baked potato and soups and other 'easy to heat up' options. There is no big visible menu any longer or the menus on stands. On a recent visit, I ordered nachos which came with most of the grated cheese still unmelted and what felt like a real lack of care over the finished dish. I appreciate that the changes may be a work in progress, maybe there's more work to be done or a new manager/chef will be hired, however in the meantime, I'm really disappointed that a much loved cafe has changed so much. If this lack of menu choice and substandard meals continue we will likely take our regular businness to The Store, which has interesting daily/weekly specials and is (also) small child friendly. I am certainly not the only local who feels like this.

site_logo

393frenchf . 2018-11-21

MORE AT TripAdvisor

Maybe we arrived at the wrong time but 35 mins wait for soup and basic sandwich is to long. Cafe was busy so they must be doing something right but sadly not for us.

site_logo

lorna h . 2018-10-22

MORE AT TripAdvisor

The Full Scottish breakfast is delicious. Everything cooked perfectly and every single calorie os well worth it

site_logo

JohnAllison8 . 2018-10-12

MORE AT TripAdvisor

We booked afternoon tea for two vegans and one garlic allergy, and the staff really outdid themselves. The vegans were treated to a delicious array of sandwiches and two tartlets which really stole the show. The vegan desserts were also beautifully presented and tasted just as good as they looked, we definitely did not feel left out. Granny particularly liked the (non-vegan) egg sandwiches and was similarly impressed with her spread. In fact, we couldn't finish it all so the lovely staff supplied us with wee boxes to take the rest home for later! The whole experience was a real delight and excellent value for money, looking forward to coming back soon

site_logo

emcus36 . 2018-10-08

MORE AT TripAdvisor

Excellent love merryhatton staff are very welcoming and very helpful as well as enjoying a meal there the garden centre is very good to

site_logo

Mary H . 2018-10-03

MORE AT TripAdvisor

Had lunch today at Merryhatton, had the BEST Chicken soup I've had for years, lots of chicken and flavour, don't know what the chef makes it with apart from the obvious but it was superb! Wish I could buy the soup in jars!!

site_logo

Bill H . 2018-09-25

MORE AT TripAdvisor

I had bought my Mum a voucher for afternoon tea for her birthday. What a treat we had. Everything was beautifully presented and all looked home made. There was even a warm quiche for us to share as well as lovely warm scones, tasty wee cakes and a selection of savoury sandwiches. Attentive staff made sure we had top ups of our drinks when needed. As well as being great food and welcoming hospitality I thought it was superb value for money at just £7.95 each! I can't praise it highly enough and would recommend anyone go along for a wee treat.

site_logo

Caroline V . 2018-09-14

MORE AT TripAdvisor

What was once very good has had deteriorated dramatically. Incompetent kitchen staff can not prepare simple orders. Those serving did try to help out but they’ve been left in an unfortunate position.

site_logo

AJH888 . 2018-09-08

MORE AT TripAdvisor

This cafe come shop come garden centre is delightful. I had lunch therd. Food was delicious with a good choice of menu. It is priced reasonably. Service was pleasant and helpful. Busy place as set in the countryside. Nice drive to get there. Plenty parking and has facilities for disabled

site_logo

brm82016 . 2018-08-27

MORE AT TripAdvisor

Three of us just had afternoon tea at Merryhatton. It was one of the best I have ever had with lovely freshly made sandwiches and all home baking. Loads to eat but brought home a few sweet treats for hubby. Would recommend and will definitely return. Excellent value for price paid. Have paid over double in past at other local hotels and for me this was as good if not better.

site_logo

ebathgate375 . 2018-08-17

MORE AT TripAdvisor

We have visited this cafe several times and enjoyed hot drinks and cakes, or a light lunch. Each time, the food and the service have been excellent.

site_logo

MajorSteve . 2018-08-11

MORE AT TripAdvisor

Lovely mix of home made treats Very good service .lots of offers of extra tea Extremely good value for money and available at the weekend

site_logo

sandraglass1 . 2018-07-29

MORE AT TripAdvisor

Had an amazing afternoon tea ☕️. Highly recommend. The staff were very friendly and very attentive. Would definitely go back for another visit.

site_logo

Joanna-20181234 . 2018-07-29

MORE AT TripAdvisor

We went to this garden centre cafe today after a recommendation from a colleague.

site_logo

handbaglady67 . 2018-07-28

MORE AT TripAdvisor

A great little cafe in the garden centre. Good wholesome food at reasonable prices with friendly staff.

site_logo

Dave M . 2018-07-23

MORE AT TripAdvisor

Visited to buy some more plants for the garden and decided to have a cofee/scone while we were there. Nicely laid out at the back of the shop and the staff were friendly. Scone was ok but the coffee wasn't strong enough

site_logo

Ron H . 2018-07-16

MORE AT TripAdvisor

Called in here many times before and never had any complaints but we were very disappointed. Stopped here for a coffee and could not believe the amount of flies flying about the serving counter so glad we were only in for coffee because I could never have enjoyed a meal from here . Even when we sat down there were still a lot of flies. It was not busy at the time we were in so there was no excuse for the amount of tables that needed clearing, nearly every table outside had dirty plates etc. Very disappointed won't rush back.

site_logo

Isabel B . 2018-07-09

MORE AT TripAdvisor

Treated my mum to afternoon tea here and what a treat it was! From the get go staff welcomed us with a smile. We were taken to our table and tea and coffee came out promptly. Afternoon tea was served on a delightful little picnic table - sandwiches, cakes and scones. All were absolutely delicious! Plenty of choice and a very generous portion. Servers were friendly and attentive, checking in on us regularly and replenishing our drinks.

site_logo

zebbiddee . 2018-07-05

MORE AT TripAdvisor

We have just finished afternoon tea at Merryhatton. It was absolutely delicious and plentiful, we came home with a doggy bag we couldn’t finish it. We were served by Janette who was so helpful, she checked everything was okay and topped up our hot drinks more than once. Highly recommended, I’ve tried a lot of afternoon teas that have cost much more and not a patch on this. We will be back!

site_logo

EmmaB0810 . 2018-06-29

MORE AT TripAdvisor

Visited again for an afternoon tea with the family to celebrate the matriarch’s Birthday. Yet again an outstanding experience, great food, great value, which was made all the more pleasant with the service from Janett & her team I could not recommend highly enough

site_logo

Phil B . 2018-06-29

MORE AT TripAdvisor

Had coffee and sandwiches at lunch time, coffee nice and hot, sandwich very tasty with a good healthy salad, prices very reasonable and staff very pleasant plus a nice Garden Centre too . Will certainly visit again.

site_logo

stu992015 . 2018-05-14

MORE AT TripAdvisor

We had a nice lunch with family. The only problem was that coleslaw was put on a plate of food for a vegan and had to be sent back. A "baked potato with baked beans: no butter, please as its for a vegan" was not clear enough.

site_logo

Esther H . 2018-04-30

MORE AT TripAdvisor

Had breakfast here today. Oh dear. Ordered and paid up front at 10.45. Hardly anyone in the place. Had to ask a surly waitress why we were still waiting for our food at 11.15. Brought to the table at 11.15 and slapped down without a courtesy.

site_logo

John P . 2018-04-22

MORE AT TripAdvisor

Superb cafe - great food and friendly, efficient service - and the cafe is dog friendly!! Cakes are absolutely yummy - almost impossible to have coffee without indulging. Garden centre and gift shop are also excellent - great way to spend a couple of hours!

site_logo

MairiNic . 2018-04-21

MORE AT TripAdvisor

Had we not been given an "afternoon tea for two" voucher as a gift it would probably not have occurred to us to try the cafe at Merryhatton. So, as it would have been rude not to take advantage of the gift we did visit on a rare sunny Spring afternoon. Our verdict? Pretty good apart from the fact that we had no quiche, just sandwiches which other reviewers seem to have enjoyed. The other minor point is that we would have preferred more of the savoury and less of the sweet. Yes, a minor gripe but neither my beloved go a bundle on sweet meats. That said the scones and the meringue were of excellent quality and the portions of jam and cream were exceedingly generous. Service was a little slow but the staff were very pleasant. We also observed other customers had ordered hot food with the fish and chips looking pretty good; perhaps a good choice for a future visit. The shop is well worth a browse, looking at those things you don't really need but end up buying like a visit to IKEA; not really but readers may get the drift. Would we try the cafe again? Probably as we do make use of the garden centre itself.

site_logo

Turkophileabz . 2018-04-18

MORE AT TripAdvisor

Lovely breakfast, good service. Very reasonably priced. Often has stuff on for kids as well. Go for breakfast and you'll be there all morning.

site_logo

Malcolm B . 2018-04-08

MORE AT TripAdvisor

We visit Merry Hatton whenever we are in the area and have always found excellent service and lovely breakfast. Until our Easter Sunday visit. Not sure what has happened but the staff were sullen and service was not as usual. Asked to swap black pudding for haggis on my breakfast to be told I would be charged, not a major issue but a bit mean, and never been an issue in past. Eggs solid as rocks! Such a shame - it's a competitive area and we won't return.

site_logo

Horty . 2018-04-04

MORE AT TripAdvisor

Had a fabulous afternoon tea for three today. Quiche, sandwiches, scones and several cakes plus tea and coffee replenished for a very reasonable price. The service was also excellent. Couldn’t recommend highly enough and we will definitely be back when in the area next.

site_logo

euniceross . 2018-03-23

MORE AT TripAdvisor

Can't fault there fish and chips, the fish is excellent, the batter is superb, chips are excellent too. Brilliant

site_logo

Frederick552016 . 2018-03-21

MORE AT TripAdvisor

Took my wife and family to Merryhatton Garden Centre for afternoon tea as part of her birthday celebration. What a great treat. The selection of food provided was excellent, a good mixture of savoury and sweet. The service was every bit as good as the food and the staff couldn’t have been better. And to top it off my wife got a small gift for her birthday.

site_logo

Gordon R . 2018-03-12

MORE AT TripAdvisor

I contacted the cafe this morning as, due to inclement weather, we had to change our plans for my mother-in-law's 96th birthday. They were happy to accept a booking and I can honestly say I am glad it snowed today as we were treated to the best afternoon tea I think I have ever had! The staff were friendly and helpful and nothing was too much trouble. As for the selection of goodies that were brought to the table - wow!! There was a good selection of tasty sandwiches, the haggis balls were lovely and the cakes were amazing. They even put a candle on one of the cakes. All the way home my mother-in-law kept saying what a lovely time she had had. Thank you all for helping to rescue what could have been a disastrous day.

site_logo

derek h . 2018-02-27

MORE AT TripAdvisor

Visited this place with my 2 daughters,my mum and 2 year old granddaughter. The play area was really needing a deep steam clean. The toys were very sticky and some toys had sharp plastic. Anyway I ordered at the till while the rest picked their seats, it wasn't busy but there was some kind of work being done in the cafe. I ordered two soups and two scones with four coffees. The wee one wanted soup so I asked if she could have a small child's portion of tattie soup ((her favourite)) "yes"came the reply, but wait for this, "I will need to charge you full price" I was flabbergasted so,quickly replied "no thanks" We ended up getting a spare cup to spoon some out for her. Now I know that the cafe provide a child's menu but most children love homemade soup and bread so why not put it on the menu for them. Very disappointed

site_logo

Jayne S . 2018-02-26

MORE AT TripAdvisor

Very slow service. Weak cold coffee and poor baking. Had to sit out in the cold because we had a dog with us, Told in no uncertain terms that dogs are not allowed.They are a Garden Centre for goodness sake not The Ritz. The small outdoor area was covered in bird dirt and the tables were also dirty. We won't be returning in the near future. There are lots of places now in East Lothian and where you can take a dog and you can get a real flat white coffee not made by a child.

site_logo

Moravian19 . 2018-02-25

MORE AT TripAdvisor

Took my friend for afternoon tea today as a treat for her birthday and it didn’t disappoint. Lots of lovely fresh sandwiches, scones, and cakes with lashings of tea and coffee. My own gluten free selection was delicious. Thank you for a lovely afternoon.

site_logo

fionalaing60 . 2018-01-28

MORE AT TripAdvisor

Visited here today without reading any reviews and have to say was not disappointed. Did not have to wait long on the breakfast and it was delicious. All served hot with tea and toast. This was our first visit, but it will not be our last. Staff very polite and cafe spotless.

site_logo

serinah . 2018-01-21

MORE AT TripAdvisor

We went to the cafe for lunch with the family on Saturday afternoon, the lunch was okay but certainly nothing exciting but my concern was not the food it was the children’s play area. The play area was very grubby indeed, the floor was dirty and definitely had not been mopped in a while.

site_logo

jonnyfergus . 2018-01-19

MORE AT TripAdvisor

A fabulous selection of delicious sandwiches, savouries, scones and cakes. Informal setting and friendly staff make this a most experience.

site_logo

Edinburger007 . 2018-01-15

MORE AT TripAdvisor

We visit regularly as a family for lunch, so when we saw the Christmas lunch on the menu, we booked as an end of term treat. We certainly weren't disappointed, the turkey and stuffing were delicious, veg cooked to perfection and the sherry trifle to die for! My 6 year old daughter asked for the cheeseboard and we were stunned when it arrived, it looked fabulous! Jeanette was amazing as always and is a true ambassador for the café but all the front of house staff are extremely helpful and welcoming!

site_logo

Brian S . 2018-01-01

MORE AT TripAdvisor

Stopped for lunch because the family saw the afternoon teas advertised throughout the store. We saw several being served and promptly asked for four of our own. We were asked if we had booked them as none were available unless we had already booked days in advance. I asked why they would advertise in the store if you can't buy any but there was no real answer.

site_logo

ptisystems . 2017-12-04

MORE AT TripAdvisor

Stopped in here for breakfast after reading good reviews. I wasn’t dissappointed. The full breakfast was excellent value with free tea/coffee refills. It was very tasty and more importantly it was hot! I have a huge issue with places serving luke warm food, inparticular baked beans, but here they were piping hot which instantly impressed me. The staff were all cheerful and friendly. The atmosphere was very calm and laid back. I would recommend a visit here, the cakes look fantastic too

site_logo

Sarah P . 2017-11-27

MORE AT TripAdvisor

Went here for breakfast after spending a few days in a wee cottage in Drem. Food was really lovely and very good value for money. The haggis and black pudding were yummy. All the staff were very nice. Garden centre is beautiful and was all set up for Christmas. There was a wide variety of lovely gifts and lots of Christmas decorations. Really enjoyed browsing. Would highly recommend this garden centre and coffee shop and will definitely return if back in the area.

site_logo

Tracyslug . 2017-11-20

MORE AT TripAdvisor

Went with my parents to Merryhatton on our way to Gullane. My parents are the worlds biggest critics on scones, and Merryhatton passed! The number of cherries in the cherry scones was amazing! The cheese scones were very tasty as were the apricot ones. Coffee was in nice big mugs so that you didn't require a top up. Jut over GBP12.00 for 3 of us for morning coffee with scones which is good value.

site_logo

Diddicoy . 2017-11-20

MORE AT TripAdvisor

Similary restaurants in Edinburgh and Lothian

restaurant_img
4.0

129 Opinions

location-icon10 Rosebury Place
British
outdoor_seating_124398takeaway_124398delivery_124398

Lovely food and scones were a treat. It was a bit of a squeeze as one of our party was in a wheelchair but the staff were very helpful moving tables around to make room.

restaurant_img
4.0

333 Opinions

location-iconWest Main Street
British
outdoor_seating_123848takeaway_123848delivery_123848

First visit , the place was quiet, nice welcome, the lunch menu seemed a bit limited. The food was very good Any disappointment regarding the menu was more than compensated for by the excellent service which was friendly and professional. Thank you for a pleasant lunch

restaurant_img
4.0

656 Opinions

location-iconCarberry Rd
British
outdoor_seating_79353takeaway_79353delivery_79353

Lovely quiet restaurant with quick & efficiency service. Fantastic service from Jill who tried to help me generate the Blue light code required for the 25% discount. Most frustrating.

restaurant_img
4.0

103 Opinions

location-iconLadywell Way
British
outdoor_seating_79374takeaway_79374delivery_79374

Booked in today to treat mum n I as we weren't able to spend Mother's Day together .Surpassed my expectations ! Round of sandwiches of our choice ,2 scones with jam n cream each and 4 cakes each .Certainly didn't come away hungry .The quality portion size and presentation was excellent . Chef did well and staff were all very efficient and helpful .Had lunch and breakfast here but can also recommend afternoon tea .Thanks team

restaurant_img
4.0

345 Opinions

location-iconManse Road
British
outdoor_seating_112813takeaway_112813delivery_112813

Fantastic food. The venison loin was delicious. Friendly, efficient service too. Great bar as well with a good whisky selection. Highly recommended!