Based on 716 opinions finded in 1 websites
Based on 716 opinions finded in 1 websites
Nº 178 in 359 in Blackburn with Darwen
Opinions
Back off holiday, hungry! Tuesday around 6:45pm. Quite busy, different groups of people in. Good menus, different schemes of choice. We shared a fabulous bacon, black pudd starter & both had the £12 f, c & m peas! Brilliant! Neither of us could finish! Staff brilliant! About £55 with a couple of drinks!
SirBillTaylor . 2024-10-16
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We visited The Butlers for my mum's 90th Birthday meal. There were 6 of us and the food was excellent. The staff are very pleasant, especially the young man who always appears front of house! I visit The Butlers occasionally and it is always first class! 5 💫 from us!
Alison P . 2024-09-15
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Great early afternoon lunch. Lovely atmosphere, prompt service and staff so polite and helpful. We had fish and chips (batter lovely and light) and steak and ale pie both with chips which were light and fluffy. Then topped off with cheesecake and slice of lemon drizzle cake 🍰 which were scrummy, would have had sticky toffee pudding but I only like it with custard!!!
AngCrag . 2024-09-03
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A really nice traditional pub. Staff really polite and friendly. Food very good. Service efficent and will definitely go again.
nurse1980 . 2024-08-31
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I went to the butlers Arms with family and it was absolutely amazing cannot recommend this place enough the food was really good the staff are lovely and the pub has a lovely feel to it.
Rebecca L . 2024-08-27
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Fabulous freshly prepared food, delicious ! . I had chicken but wanted to change the sauce and potato suggested, No problem whatsoever My husband had the mixed grill which he said was amazing .We thoroughly enjoyed the food together with the helpful friendly staff.We eat out a lot and we definitely recommend to others.Now on our go to list .
Claire B . 2024-08-21
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Excellent lunch - shared a starter of Spicy Chicken Wings which were super - then one of us had Fish and Chips and the other the Fish Platter - both very nicely served, more than plentiful, and beautifully cooked. Rather a tiny table for two somewhat squashed into a corner of the dining room - but other than that everything really very good.
Whewell . 2024-08-13
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Had family down from Scotland 🏴 jenni and her team were fantastic from start to finish, all our meals were delicious, will definitely be going back, many thanks to Jenni for looking after us 👍🏼
Miss Deebra . 2024-08-04
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Stopped here for a quick Sunday lunch. I've never before visited this pub, but we were in the area and needed to eat. I kept things simple and had the Sunday roast beef. My wife ordered fish and chips. The fish and chips were good. Lovely properly cooked thick chips, crispy on the outside fluffy on the inside. The same however cannot be said about the roast beef. In summary it was terrible. Thick and tough slices slices of beef that had been cooked, cooked, cooked some more and then cooked again by the look of it. All sat on a bed of mashed potatoes. Who wants mash on a roast dinner? The gravy had been poured on, so the mash was a mush. Only a few roast spuds and some watery cauliflower cheese and few carrots and greens. A simply terrible roast dinner. The ale was passable, but only just.
Paul B . 2024-07-31
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Absolutely amazing. We had a family birthday celebration here for 100 people. Julie organised the event and suggested a BBQ on the large terrace behind the pub overlooking the bowling green. It was wonderful. Nathan the chef BBQ-ed outside and the whole kitchen team were fantastic. The food was delicious. Myles ensured the whole event ran smoothly and that everyone was happy and well fed. Cain and the bar team were brilliant and made sure that drinks were flowing. Our talented musicians were easily accommodated on the terrace and performed beautifully. Nothing was too much trouble for the Butlers team. All requests were met with a smile. I had so many comments on how great the food was, how lovely the staff were and what a fabulous setting it was. Luckily the sun shone, but the build up was stress free, as Julie had a contingency plan in case it didn’t. I wouldn’t hesitate to recommend this venue. So very happy that our local is well and truly back and better than ever.
Dream80748 . 2024-07-31
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Another great meal at the Butlers! Sat in the outdoor area for the first time, which was a lovely environment. Food was really good and the service was faultless, as always! Marlon has the place running like clockwork and has such a nice manner! Would...
Mark W . 2020-08-04
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Went here this evening with my partners parents. All the staff were so friendly and welcoming. Food was delicious we had starters & mains. Was an issue with my main but they sorted it quick and offered me a free cocktail which was a lovely...
travelgirll653 . 2020-08-01
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My husband and I had a Mid-week date night 1st time out just us two since lockdowns. I was abit anxious about it being too busy but wasn’t. Liv the waitress was extremely lovely and friendly and informed us about the table service and made...
StaceyStu . 2020-07-24
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Lovely setting, very pleasant and efficient staff. Food was delicious. COVID instructions very clear and easy to follow.
LHV123 . 2020-07-21
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My friend and I visited last week. With it being our first meal out since lockdown we felt apprehensive. But we were assured by the welcoming staff. Lovely and friendly with table service so we felt very relaxed. The food was excellent especially the ribs....
W2709ZQamandat . 2020-07-21
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My friend and I visited today. To their credit there is hand sanitiser at the entrance. But we waited almost ten minutes to be paid attention to by the staff. Our details were taken for track and trace. We were then shown to a dirty...
110mimi0 . 2020-07-20
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Me and my family had really been looking forward to coming back to our fave pub after lockdown and we weren't disappointed, all the staff were amazing as per usual, especially Marlon and Zoe who couldn't do enough for us and were both absolutely amazing....
emmalouiseperkinss . 2020-07-19
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We visited on Friday 17th July 2020 our first meal out since lockdown and it was a great experience. We did reserve a table to avoid disappointment and arrived on time to a friendly greeting. We were given the choice of a seat in the...
1985_foodiefan . 2020-07-19
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10/10 great food ..great table service.. very well organised felt very comfortable...excellent enjoyed the meal ..waiter was very attentive and organised 🙂🙂🙂
17rhysl . 2020-07-19
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1st time out since lockdown, fantastic food, friendly staff, great service. Highly recommended. Can't wait to get out in their beer garden when the sun shines.
547rickc . 2020-07-16
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Love the new menu, especially the 3 small plates for £15, scrummy! I really enjoyed calamari 👍🏼 Excellent service as always, such a friendly, helpful team - thank you 😊 Ps. Loved the salmon Nicoise I had take away in lockdown, delicious!
Hanslt . 2020-07-16
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Disaster from start to finish. Myself, 2 daughters and friend visited for Sunday dinner yesterday and it is was quite possibly one of the worst experiences we have ever had at a restaurant. We arrived and was shown to our table which was awkwardly positioned...
Hudd88 . 2020-07-13
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For starters Marlon was amazing as our.. serviceman would be to little to appreciate how great he was too us, when we come back we would definitely want him to serve us again, great manners and great hospitality! Food was to die for, drinks was...
neenandsam . 2020-07-10
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Just decided to lunch on impulse and wasn’t disappointed. Booked online all very easy and met at the door by the new manager who along with the staff are all implementing the new regulations. New menu and after chatting to one of the waitresses went...
59stuart . 2020-07-07
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Had our first trip out from lockdown today and it had to be to The Butlers,a warm welcome and lovely see everyone again especially Marlon and to meet Zoe. Very well organised and clean and safe and the food was as good as always.
Wendisgirls . 2020-07-06
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I wasn’t too keen to venture out after lockdown but if it was going to be anywhere it would be The Butlers. I wasn’t disappointed. The staff are totally dedicated to following guidelines and providing a safe but very enjoyable environment that felt great to...
Karroo . 2020-07-05
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Back open again for takeaway/collection (totally contact free) and the food is brilliant (and still got when you get it home) I ordered the ‘king of filth’ burger which was phenomenal and the homemade proper chips were very tasty. Look forward to trying the Sunday...
Apw77 . 2020-05-02
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Literally the place I’ve missed most since lockdown. I love the food, but the fried chicken has to have a special mention, it’s to die for. In face since lockdown I’ve messaged them regularly saying I can’t stop thinking about it 😂 The Sunday roasts...
suzannebblackburnb . 2020-04-28
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After all the festive Fayre and being away we were treated to the best fish and chips,enjoyed with a glass,or two,of Prosecco. As usual ,attentive staff.Sadly,our Dutch friends could not come as arranged...next tome .Thankyou
yvonne h . 2020-03-17
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Just been here and wanted to recommend the place as from the very cheerful and helpful staff to the big portions we could not fault it. Will be returning very soon.
Trac13 . 2020-03-14
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Sorry if this is boring, but wanted to say another big thank you to the team here. We had another fab reunion, the staff could not have been more helpful . Great atmosphere, great service, superb atmosphere. Quality
AJJP1 . 2020-03-10
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Absolutely fantastic evening at my good friends 40th. All the staff went above and beyond to ensure everything was perfect. A couple of staff members especially stood out to me, a young man called Luke and a lady called Deb. They were so attentive, friendly...
ColetteMarie86 . 2020-03-01
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We visited the butlers in February half term, I’m thrilled to say that the visit did not dissapoint. We were greeted with a young gentleman called Luke, he was friendly, kind, attentive and very efficient! He had a lovely manor with our party and nothing...
RebeccaH3740 . 2020-02-29
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We came here a couple of weeks ago. Our first visit was a disappointment, but I am glad we give it another try. When we arrived we was welcomed with a friendly, cheerfully team of staff. t we liked is that husband hasn’t got a...
rovers9495 . 2020-02-29
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Unfortunately had to book and cancel for the last few weeks due to not feeling well and some venues would not be happy but I had such a warm welcome and a lovely afternoon as always from Marlon and his team who looked after us...
Wendisgirls . 2020-02-25
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Really disappointed as the service and food was good but the terrible overpowering smell of dogs really put us off our meal. Dogs are left to wander around which is very unhygienic when in an eating establishment.
O9940HAjm . 2020-02-23
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Lunch with our daughter and grandchildren. Lovely atmosphere but the room itself was quite chilly, needed a bit of heat put on. Our coats stayed on for a while. Our lady server was very attentive and also told us a bit of the village's history...
Kath643003 . 2020-02-18
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after having received a voucher for christmas a friend and i decided to try out The Butlers Arms and make use of the voucher... and we were not disappointed!! we both went for the roast chicken dinner which was moist and served with all the...
livERPOOL0413 . 2020-01-28
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We arranged a buffet after the funeral, I had to change the options several times after finding out that people who were coming were vegans and vegetarians. It wasn’t a problem, we were treated respectfully, the food was amazing, we couldn’t have been treated any...
TrAdRev . 2020-01-28
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Having had a disappointing experience last May, & trying to eat out less, I needed to have a business mtg somewhere localish... We met around 1130, & had a coffee & got down to business...various local characters bobbed in. We worked through in a pleasant...
SirBillTaylor . 2020-01-28
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My boyfriend and I came here for a meal on the way home it's our 2nd time eating here and I have to say yet again the food was amazing and not only was the food lovely but Luke was a great server. This is...
955lynna . 2020-01-24
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Enjoyed our first visit to The Butler's Arms in Pleasington. There's a good selection of vegan meals and the staff were very attentive. We were served by Ethan who provided first class service. Definitely worth a revisit.
Ian S . 2020-01-18
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We went to have a quick meal, when we went in the pub, we counted 10 dogs, I couldn't eat with the smell of wet dog, its getting worse, am sure theres hygiene laws, that prevent dogs sitting in eating areas, am sure that people...
karlc513 . 2020-01-18
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Recommended by friends. What a fantastic afternoon. Very welcoming. The 2 ladies who served us were very attentive, nothing was too much trouble. The food was of a very high standard and reasonably priced. Will definitely return.
kayisland . 2020-01-17
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Been for food with my sister and friend and the food was amazing and so was the service, the staff are so lovely and I would highly recommend the butlers the drinks selection is also fantastic
lauradelaney1994 . 2020-01-16
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Visited the Butlers for evening meal. Food was brilliant and the service great. Staff are welcoming, helpful and efficient and there is a great atmosphere. We will definitely be back.
BoardingPass309952 . 2020-01-16
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Eaten here loads of times. Great atmosphere and a lovely setting. Food is amazing and fantastic service. Can’t fault it one bit. Highly recommend.
amypQ6083ZR . 2020-01-11
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Visited the Butlers for breakfast this morning. Full English was brilliant, just what we needed, no complaints. Fantastic service, instantly made to feel comfortable and felt well looked after throughout our visit. We will be back soon ☺️
sophiehowcroft . 2020-01-11
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I have to confess we have had a break from the Butlers but tried it again this week now Marlon is back and in charge and so pleased we did - what a difference! Everything working well, all the extra touches make such a difference,...
Wendisgirls . 2020-01-06
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Visited yesterday lunchtime as a member of a walking group. The staff were so friendly and attentive and the food we had was delicious. There was a really good atmosphere in the pub.
sandracL9552TX . 2020-01-05
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Very welcoming to our walking group. This was our second visit as the group insisted on doing another walk in that location so we could return to this pub. Smart decor, extremely friendly staff and the food is superb, a fantastic end to our walk....
I5945HTjaneth . 2020-01-04
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Left cars in the car park while we did a lovely walk around the beautiful countryside. Had excellent lunch served by welcoming, friendly staff. There are even local walks provided. Highly recommended & will return.
Hazel R . 2020-01-04
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Really lovely food and surroundings. The service was excellent, attentive friendly staff. Will definitely go again soon.
newmeadowsgap . 2020-01-03
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Four of us had an meal on New Years Eve. Nice food and good attentive service. Good to see Marlon back.
Steve S . 2020-01-02
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Staff excellent, attentive and could not do enough. Food was beautifully presented and tasted as good as it looked.
imogen03 . 2020-01-01
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Saw in the New Year with a wonderful meal. The service was excellent and the party atmosphere was great! Advertised as an ABBA Night, we were a little disappointed to find just a DJ playing pop records. To be fair, he did play a few...
Katie_jayne0 . 2020-01-01
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Went for New Year’s Eve as 2 couples, we had an absolutely fabulous evening! Excellent food and excellent service! We will be back!
emcrowth . 2020-01-01
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Our second consecutive year at The Butlers for New Year's Eve and it didn't disappoint. Food, service and entertainment were fantastic. A great night thank you Marlon and team
Paul S . 2020-01-01
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I’ve eaten here previously and enjoyed the experience. This review is due to the terrible customer service we recently received after booking a family meal for the 30th December, only to have it cancelled on the 29th of December because they’d ‘forgotten’ to book in...
debjslater . 2019-12-31
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The Butlers Arms is a wonderful, quintessential English pub. The atmosphere is always warm and friendly, the food is excellent and muddy dogs are welcomed. They even have a leaflet for walks around the village. All in all a lovely place to visit at any...
jackiemazzer . 2019-12-30
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29/12/2019. Brought the grand kids and mother in law for an early evening meal. Been many times over the Xmas period and enjoyed both the food and the welcome. I highly recommend the Butlers Arms and will continue to support this place.
980antonyk . 2019-12-29
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You are met with friendly staff,great surroundings and good wholesome food...as always,value for money.
yvonne h . 2019-12-28
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We went here today and after been told new owner the food was fantastic and the service was fantastic staff were friendly and helpful dog friendly and must say the food was great really tasty definitely recommend to anyone also great choice of beers
liam519 . 2019-12-15
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I have had previous poor experiences at the Butlers ,but credit where credit is due. The team have worked hard to ensure that there is a consistently warm welcome and a high standard of service. I would recommend you visit this warm and friendly pub...
Karroo . 2019-12-15
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Me n Molly the Collie were walking around the area on a damp and cold Saturday. We came across this pub by accident and as it was dog friendly, I decided to give it a try. I had a sandwich and a pint of beer....
Richard R . 2019-12-15
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Lovely surroundings, friendly staff - especially Marlon and Melissa and a very enjoyable meal. Will definitely return.
Lovely481 . 2019-12-14
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Attended as a large family and the atmosphere, food and fireworks were brilliant! We all had such a lovely time.
S B . 2019-12-01
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We enjoyed,yet again, a great meal from the enticing menu . Good service with personal attention. Ben is off to the `Railway`...thanks for your personal service on our visits, Thanks to Meg, Amy and Ethan....a great team.
yvonne h . 2019-11-24
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We went for lunch and the staff where very welcoming, the atmosphere was relaxed and a nice pub feel. Staff allowed you to take time and there appeared to be no pressure to hurry the meal. The food was brilliant and loads of choice. The...
Brfcchris94 . 2019-11-22
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Was really disappointed with the quality of food, the meat in the pie was tough , the gravy was weak with very little seasoning, and the chips seemed like they have been warming all day. My friend got a burger which was burnt and so...
Sophie B . 2019-11-06
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Absolutely lovely location, great friendly staff and what a set up they had last night for the firework display. Family friendly event and it was great for the full family had child entertainment and free hot food and then to top the night off one...
robertperry97 . 2019-11-03
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We went to the Butlers Halloween party and had a fantastic family night. The kids loved the bouncy castle and children’s entertainment. The supper was delicious there was a choice of meat and potato pie or cheese and onion. The fireworks and laser show was...
Jenny U . 2019-11-03
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I’m not one to write reviews, never done one previously on TripAdvisor, but felt compelled to do so after the truly awful experience we had. 6 of us went to celebrate my mums birthday. The first thing that we noticed was there were very few...
Lukemg88 . 2019-11-02
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Stopped by for a quick drink and can’t fault the place! The whole atmosphere and vibe to this quaint little country pub couldn’t be better really - lighting and music was on point (which is a bit of a deal breaker for me) and was...
justadriedgrape . 2019-10-25
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Have been a few times. Great selection of food and fab staff. Definitely worth a visit. Great beer garden for afternoons and evenings.
lucy g . 2019-10-24
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Having been so disappointed the last time I went to the Butlers I was uncertain if I would ever give it another try. Fortunately I did and although there was a private party going on in the back room we had an excellent lunch. I...
Mike_Wruk . 2019-10-23
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I’ve been a few times in the past 6months with my children and/or friends. Always excellent food however some improvement is needed on waiting staff - had to ask for a spoon for my meal which had a broth. Excellent varied menu choices for adults...
PinkEllen . 2019-10-22
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Went to the butlers arms not last sunday the sunday before there was 14 of us and they asked us all to pre order our meals so you would think theve got plenty of time to rustle up something half decent, but when my meal...
Melissa O . 2019-10-21
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We were a party of 14 that had preordered the food (Never really like doing this but apparently it saves time for the kitchen). We arrived in good time for a 5:30pm start, the restaurants wasn’t very busy at all with about 20 covers in...
One_thats_not_taken . 2019-10-17
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We booked here for a special occasion after a group of four of us had a lovely meal here a few weeks before. They asked for a pre-order as there was 15 of us, I emailed them a clarification and didn't receive a response so...
Helen S . 2019-10-15
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We went out for my granddaughters birthday meal there was 14 of us. We had lamb roast dinner & beef roast dinner, the rest of the group had different meals, I am only commenting on the roast dinners. The potatoes was dry & I would...
prestonpablo . 2019-10-14
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Its such a shame when you take the family out for Sunday lunch and it proves disappointing. We had drove up from Staffordshire to take my two sons with there partners and daughter for lunch. The butlers had been recommended by one of the girls...
Vincent S . 2019-10-11
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Certainly not award winning. Came in after a walk with friends, awful service, took nearly an hour for food to arrive and when it did, the pie looked like it had been chewed up by the dog and spat out into a dish. Don’t get...
LucyH2475 . 2019-10-06
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My review is a little different , but I wanted to say a proper thank you to all the staff. I was organising a reunion, where I couldn’t be sure how many would come , etc. From the moment that I contacted The Butlers, they...
AJJP1 . 2019-10-01
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Was my first time eating here and most definitely will be the last. Although the food was lovely, the customer service where absolutely awful. Me and my friend waited nearly half an hour for our food to come out, and for it to come not...
EllenH1997 . 2019-09-21
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Ordered a couple of sandwiches from the lunch menu , waited best part of 45 minutes for them to arrive , this was after I had to go looking for member of staff to see where our order had got to. No sooner had I...
139Sammyc . 2019-09-20
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Booked a table and was made to feel very welcome by the staff at the butlers, had a great meal great food served by friendly staff who made it clear nothing was too much bother... Thank you Team Butlers ☺️
liv1304 . 2019-09-15
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We visited The Butlers Arms on a dreary Friday night and the place was packed with a warm and friendly atmosphere as soon as we stepped foot inside! George greeted us at the bar and made sure we were looked after straight away and made...
AGrry . 2019-09-12
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Food was amazing and service was brilliant. We will definitely be going back again. The bar was pleasantly busy, but it didn’t impact on the service we received.
Nealchar . 2019-09-10
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Great food and great atmosphere especially for a Tuesday evening. Ben was lovely, thank you :) !! Can’t wait for the outdoor cinema experience next week!
Lucyjones12345 . 2019-09-10
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We went on the bank holiday Sunday afternoon having booked in advance. We sat outside which was beautiful - a fantastic setting so well done for this! I’ve never been outside here before. The problem was the food. I had ribs which were ok but...
lyndiloo007 . 2019-08-28
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Yes, the standard of food is outstanding and this is reflected in the prices charged; It isn't cheap by any means, but the business is sustainable at this level. However, I felt that the Bar Staff completely negate the standards maintained by the The Kitchen....
alan h . 2019-08-28
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Having just returned from the Butlers arms I am very disappointed, we arrived for a family meal, fantastic setting, but the service was terrible,forgetting drinks, obnoxious bar staff, they forgot a starter,food was average at best,had to wait an age for each course! Not even...
Alex L . 2019-08-25
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We visited the Butlers Arms yesterday for my friends birthday lunch with her family. We were shown to our table and ordered drinks and food, we were waiting longer than expected for our food which isn’t a massive deal, however, as we were eating a...
Zombeeky . 2019-08-24
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Arrived at the Butlers after a funeral at nearby Pleasington Must say lovely venue with lovely stafff and good food Staff very helpful and looked after the guests every need The reason why only two stars was the attitude of the manager who totally ruined...
colensoon . 2019-08-23
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We called into the Butlers Arms for a late Monday lunch and were surprised at the improvements made to the place. An excellent selection of beers on draught and a much improved menu meant it took time to choose. A nice place to eat even...
Karl M . 2019-08-20
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Visited here on a Friday evening with my partner, good selection of gins and ales which is always nice to see! Seated at our table and orders taken promptly and efficiently, we had the sweet corn fritters to start which were really nice! For mains...
Bonjela2k17 . 2019-08-18
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Had a great meal at the Butlers Arms, I had the fish and chips which was fab! We ate on the terrace which had a really good atmosphere. The staff were friendly, particularly our waitress Grace, and the food was excellent. One of my friends...
Abby S . 2019-08-11
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My partner and I decided to go out for a meal and this place was recommended. It was mid week and not at all busy. We were seated straight away. The staff were polite and friendly. Service was good. Starters were lovely (mushrooms and chorizo...
leanne12342018 . 2019-08-08
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We love the try the local restaurants and this one has a nice, friendly atmosphere. It is dog friendly, which is great for me and my friends as we both love to being our little pups here. We look forward to coming back again. We...
Nora5516 . 2019-08-04
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