Based on 1.085 opinions finded in 1 websites
Based on 1.085 opinions finded in 1 websites
Nยบ 133 in 280 in Babergh
Opinions
The Hotel is great. Staff are great, rooms, the service, everything. Except the new menue. There is no alternative to meat dishes. The vegetarian options and the fish dishes are tiny, overprices readymeals, very dissappointing. The Katsu Curry is a joke. I have had Currys in Green king before that were nice but calling a bed of rice, some chips and bredded chicken with curry sauce poured over a curry, is very sad!
bru mul . 2024-11-26
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Lovely venue, cosy with a fire going and friendly staff. The food was excellent and well priced.
Emma Smart . 2024-11-20
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Cosy & quiet in the bar, good service and delicious soup and coffee
Mea Russell . 2024-11-15
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Did not stay here, just dined here. Will not bother here again. Disappointing menu, disappointing food. Staff were friendly enough
Graeme Mayes . 2024-11-11
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Lovely old pub, fun old school rooms but modern amenities. Lovely food and staff were really friendly and chatty.
Steven Innocent . 2024-11-10
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Great meal quick service waitress very pleasent
Janet France . 2024-10-31
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Toilet pans much to low for people to sit on, breakfast service was bad , waited 1 1/ 2 for breakfast, the dining room was full and only one waitress and one cook is slave treatment, the waitress was amazing, so over worked, come on The Bull, that's no way to run a business
Rosemary Bradford . 2024-09-29
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I would never normal leave a review for a chain (that being Green King). But having stayed here for a friendโs wedding last weekend I felt I had to. The breakfast the vibe of the place but most of all the staff was what really stood out to me. We had a minor mix up with our room which was our fault in part. But they really went above and beyond to accommodate us. Overall just really good nice people work here and you really feel this when you stay.
Hugo Samengo-Turner . 2024-08-30
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We went to a wedding but didn't stay the night. It is a lovely old Inn with all the oak beams and lots of character. Supposed to be haunted!...all the staff were lovely and the wedding was wonderful so I would recommend if you are looking for a suitable venue licensed for weddings and plenty of rooms for your guests if they wish to stay the night. We really enjoyed visiting and hope to come again soon!
Samantha Carter . 2024-08-29
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Each course was disappointing in its own way. The 'risotto' consisted of undercooked rice in a watery green soup - very sad and inedible. The accompanying fish was nicely cooked and tasty, but the risotto made the main a big letdown, especially for the price. The brownie was dry and cakey, rather than fudgy. The prawn cocktail with avocado was mediocre, and only had 2 small slices of avocado. Plenty of prawns though. I tried to like it, but I left the restaurant feeling disappointed. Rooms are a bit old and creaking, but do the job. The bed is nice. Front desk staff was lovely.
Emma Raat . 2024-08-29
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Wonderful stay at the Bull. Our room was beautiful clean and extremely spacious. The breakfast was outstanding and the staff were so helpful and friendly!
Amiee Wakeling . 2024-08-27
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The Bull 2 night stay with family. Excellent service gorgeous meals. Friendly staff. Good value . Steeped in history. Picturesque village. Will. stop again.
Pat Frost . 2024-07-29
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Had lunch. Food was good and beer ok. Barman was tying his hair into a ponytail while serving. Not a good sight. Left the bar for long periods so there was no one to serve when I wanted to order. Would not recommend.
John D . 2024-07-26
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Wonderful food and wonderful staff we had a great time thank you all.
Carol Daniels . 2024-07-26
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Went there yesterday with our friends and had an excellent meal.. we had never been there before, but will definitely go back. Thank you Chef, and front of house team. Catherine and John Wallace
Catherine Wallace . 2024-07-26
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They didn't turn us away unlike the swan, but food quality was a bit average
paul ives . 2024-07-25
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Good. Nice food. Bar wadnt very well stocked
TIM A . 2024-07-24
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Absolutely fantastic hotel! Full of history and character. Stayed for four nights in a very nicely appointed room. Cozy, comfortable and atmospheric. Restaurant facilities were excellent. Great quality food, superb service & professional, friendly staff. Perfectly situated in town, giving easy access to local attractions. Our second visit and definitely returning.
Ian D . 2024-06-21
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Had a delicious lunch. Service was excellent
Linda Rogers . 2024-06-18
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Didn't stay in the hotel, but it looks lovely. We ate in the bar and the food.was very good - fully recommend the lamb shank.
Alec Hartopp . 2024-05-27
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You will love this genuinely old unusual pub. Go in, look around. I like this old sort of place.....staff are friendly and helpful.
Ron Gibbs . 2024-05-24
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Me and my partner stayed here for my birthday weekend and loved it. We stayed for two nights in the hotel and the room was lovely, comfortable bed and very clean inside the room. Had an evening meal each night and we both enjoyed the food, the service was great as well. Breakfast was very nice, they have a good selection to choose from and again the service was great. There was an issue with the heating one of the mornings but the staff dealt with the problem and kept customers up to date. Special mention to John and Sarah, made us feel very welcome and went above and beyond customer service. Would definitely like to stay here again and recommend to anyone to stay here.
M Swan . 2024-04-29
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We have just had an amazing couple of days with Jake our dog who was made very welcome. Gary, Julie and the whole team were friendly and professional. The food was excellent would definitely come again.
Helen Johnson . 2024-04-02
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Apart from a minor issue at check-in where we'd been allocated a twin room rather than the double we'd pre-booked* we've just returned from another wonderful stay at The Bull in Long Melford. As usual the room was excellent, toasty warm and spotlessly clean and all the staff at the hotel were very polite and friendly. Our rate included breakfast and the 2nd morning we went without the Full English option as the sausages and bacon weren't to our taste (but never have been). We did try them on the 1st morning as it's a while since we've been but sadly they haven't improved. This wasn't an issue as the sour dough toast we had on the 2nd morning was absolutely delicious and I can thoroughly recommend it. * Resolving the issue was a little more problematic than I expected but I guess it can be difficult when the check in gentleman was having to deal with a central, corporate booking system. Ultimately though it was resolved and didn't have a negative impact on our delightful stay at The Bull, nor will it stop us returning as it is a terrific hotel with delightful, very clean rooms and is staffed by wonderful people. 10/10 again. ๐
Robert Simmons . 2024-03-17
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Stopped here for Sunday lunch, reasonably priced and very tasty but could of been a little hotter.
JEANETTE Whyman . 2024-03-06
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Hi, I stayed at the Bull mon 26 feb/tue 27 Feb. The welcome from reception was outstanding. My room was immaculate and worth every penny. This pub is managed superbly and every single member of staff is an absolute asset to GK. I canโt wait to visit again. Thank you from the bottom of my heart for an amazing stat, warmest regards Anna Hamilton
Trevor Harrison . 2024-02-28
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Surprise visit as we were planning to go somewhere else but that was closed. Incredible interior and great service. We expected a standard Greene king pub but that was everything but standard.
Peter Edwards . 2024-02-10
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Fascinating old half-timbered inn, the epitome of an English country pub. I had Sunday lunch in the bar. The staff were very friendly and the service was very quick. My only reason not to award it five stars is that the vegetables were a bit tired by the time I was eating (just before 3pm on a Sunday). It was good, but not the best I've ever had. Well worth a visit, but maybe don't leave it too late to dine at lunchtime.
Austen Redman . 2024-02-08
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Beautiful old hotel. Lovely food and very friendly and helpful staff.
chris hillier . 2024-02-02
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Great service & a fabulous Sunday lunch... thank you ๐
Chris Turner . 2024-01-30
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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955 Opinions
I'd love to be able to review the food but, this is the mail I have had to send today: I am gravely disappointed and very, very upset by your total lack of customer care: I had a reservation in your restaurant on 24th December, for 3 people. I have a written confirmation (made many weeks ago). This event was 'Christmas' with my daughter and husband as we are apart for the rest of the holidays. I had an alternative booked but my daughter asked if we could come to you: I booked THEN cancelled my other reservation. Yesterday, just 1 week before Christmas, a 'chirpy' but utterly uncaring and dismissive person called to say, 'the manager has said we are only doing Christmas lunch for residents so we need to cancel your reservation. Sorry about that. He said you can have an afternoon tea reservation and use of the Spa if you like. Protest was met with the same chirpy dismissal, followed by an email that did not apologise (no apology received, AT ALL) that confirmed the cancellation, seeming to imply that I had cancelled it. This is appalling customer service: period! People have told me you are a great venue... really??? Maybe in terms of food but certainly not, if this is an example of normal practice, in terms of customer care. Why would I want afternoon tea when I had booked a Christmas lunch? (Not a FREE afternoon tea at a time of my choice even but a 'reservation'!) Why would I want to use your SPA on Christmas eve, with my son in law (???) and when I have Banatynes membership? You have WRECKED my Christmas and simply don't care? I really would like a written apology and explanation please.