The Broadway Hotel & Carvery in North Hertfordshire

The room was clean and tidy and bed was really comfortable but room could do with updating. Breakfast was lovely and staff were polite and friendly

Entering the room, there was a strong smell in the bathroom/toilet. After cleaning the smell reduced. I believe that the smell may be due as this was a single room and not used much. The smell disappeared during my stay. I suggest that even when not used, the toilet is flushed daily by housekeeping. In the centre of town with parking and friendly staff.

We had a fabulous stay and will definitely be back! The breakfasts were lovely and the staff so friendly. The rooms could probably do with better sound-proofing as there was a lot of noise from other people's showers etc but appreciate not always possible in an older building.

Lovely carvery and excellent service

Hotel room and welcome good. A bit disappointed with food service - I don't appreciate having a service charge added to my food bill without my approval! Not had this problem before at other places.

Only popped in for the carvery as heard quite good things about it. Enjoyed it but.... This is supposed to be a traditional carvery, something very British but the roast potatoes were cooked in Garlic which to members of my party are totally disgusting. Garlic has no place in traditional English food. The rest of the vegetables were lovely though. I did however find that the person serving the meat cut it way too thin which left me wanting more, unnecessarily stingy I thought compared to other carvery's, as the meats themselves where very nice. The staff where very friendly and efficient the surroundings and ambience not so good. Could do with some improvements.

Excellent dinner and music from the guitarist on Friday.

Friendly, good food and treatment.

Service quality is the best The room is next to the road, so the sound of cars would be noticeable. But the excellent service makes me accept this shortcoming

We thoroughly enjoyed our weekend in Bury staying here. Great location and lots of character. Rooms were well equipped and lovely and clean - great shower and lovely large white soft towels - always a bonus! Good breakfast and had the smoked haddock mac and cheese for dinner which was superb! All of the staff were friendly and welcoming. Definitely happy to stay again and recommend to friends.

We had a fabulous stay thanks, couldn't fault it. Will return and recommend you to others, I left a trip advisor review last night as I was so impressed. Thanks team at the old cannon 😀

Welcome by guy on reception was excellent. Room was disappointing in size. Plus the toilet seat was not staying up. Side ways shower not up to standard expected. Breakfast female staff. Less than friendly, disinterested, failed to ask clearly tea or coffee. No choice over white bread or brown. Pity.

A great find ! Rooms were very comfortable , all the staff were very helpful and the food ( and of course the beer ) were excellent !

Great food and service every time

Great place to stay. Very welcoming. Lovely comfortable room and good food. Thanks so much. I'll definitely be back!

Throughly enjoyed our stay, room was very clean, staff extremely friendly and helpful. Very nice selection for breakfast, but eggs need a bit of work on xx Would definitely stay again. Thank you

Lovely food, great atmosphere, helpful staff.

Nice hotel, especially the lounge/dining room is very nice and atmospheric and the food is very good. There are also some negatives: a room on the street side is very noisy, the double bed is very narrow and in the bathroom there is only one low towel rack (annex heating) so that large towels drag on the floor. And there is not one hook to hang anything. Next time we'll take a room with twin beds at the back!

Great place to meet my bestie and have lunch staff are super helpful and will try and accommodate any thing they can ,update had another visit here yesterday, Unfortunately different staff on they were not so pleasant and not very helpful

Lovely staff, dog friendly, comfortable rooms with excellent facilities and a delicious breakfast! Staff were extremely accommodating of our little Sunday evening requests which made the stay just perfect! A great place to stay to explore Bury (with great craft beer to boot!). Thank you!

I've reviewed this place before, superb food, Lisa was stunning she didn't have to do what she did. Ollie very competent youngster and I don't mean that sarcky, he was great

The staff were super friendly. Excellent throughout and very helpful. Clearly took pride in what they did. I was concerned that the room and breakfast were very cheap but worried in vain. The room was basic but comfortable and had everything I needed and most importantly was very clean. Very good value.

Absolutely fantastic B&B! The room was clean and in a good location, 5ish minutes to the abbey/cathedral, 10 to the train station. The breakfast was great and every member of staff we interacted with was lovely. Highly recommend if staying in Bury.

Very clean room, but the whole place could do with being professionally refreshed (especially the window frames). The lift was like a coffin, and lit like one! Good breakfasts. Excellent, helpful staff.

Great place to stay in lovely Bury.Very polite staff,great breakfast. Would definitely recommend

Dined at the resturant, lovely staff and food, had a great evening 😀

Excellent place - convenient to train station.

Great Location, freindly Statt. Seemed like a very nice british experience. The breakfast war also very british.

I was in room 212 and the bed was very firm - so not the best night sleep - however I will come back as everything else was find - suggestion would be to have toilet rolls not dispensed toilet paper - just a suggestion...

Room very clean, staff are efficient and helpful. Great location, close to town centre. Would definitely stay here again.

Brilliant location and excellent range of in-house made beers. Had to rush breakfast due to schedule, but was pretty good.

A relaxed, friendly hotel with character. Clean, functional and good sized room. Great location and a proper breakfast.

Great spot, 200 metres from the train station, friendly and helpful staff, nice bar area, room had everything I needed, and pretty good breakfast. Only complaint would be that the coffee machine in my room didn’t work and the filter coffee with the free breakfast wasn’t great, but this is a minor niggle with an otherwise great place. The elevator was pretty old-skool but I managed to get my massive luggage up in it so all good :)

The location of the Old Cannon Brewery was brilliant as was the service by all the staff that we encountered. Inside the brewery is very special with the visibility of the distillery area. However the rooms require re-decoration and repair especially the bathroom eg grouting in the shower etc. and soft furnishings (curtains) We loved the outdoor area but again the tables require re-painting to make the furniture more presentable but still keeping the rustic nature. Hope this all helps and we will certainly return again to enjoy a drink and meal one day soon.

Slightly disappointed no roast beef on Sunday lunch and breakfast on Monday was cooked in old fat

Best carvery I've had in a long time, very relaxed atmosphere, would recommend to all my family and friends. Same comments as before great food etc etc , Lisa and Ollie where great, looking forward to coming back again 😀

All the staff were super friendly and very helpful. Great atmosphere and food was delicious

Oli served me a mega pint, what a legend.

Excellent food, fair prices. Comfortable bed. Obviously an old (and gorgeous) building so the windows let through all the outside noise. The staff were very helpful and friendly. Would definitely recommend.

The Hotel was very good, our early check in room was ready for us, as requested, only problem we had was when we returned to the hotel at 7-30pm there was no were to park, the car park is very limited in size and was packed full, with no spaces left for residents, it was all taken up by people using the restaurant, and there is no priority parking for residents,

Hi, nice hotel. Clean room and nice big bathroom and bath. Sink was blocked though and the bed was quite uncomfortable.

Very comfortable and handy for town

Very good hotel bedrooms were good as was the food and the staff most courteous

An excellent place to stay,very comfortable rooms,nice staff and good beer

The lift here is a joke, no way a wheelchair user could get I to or operate it as it'd very small with all most no light. In fact the hallway is very dark also. There are lights but there is the lowest wattage is used. Rooms are just about OK not the cleanest, cold no heat , bed on wheels it moved everywhere lol. No plugs or USB ports found one behind the TV but nothing else, despite being advertised on the Web site. Food very expensive £28 for a 10oz ribeye with few chips a bit of gravy with pepper init trying to pass off as pepper sauce, and then water cress folded in half and shoved on the plate. Chef seamed like he was drunk, shouting in the kitchen chasing a waitress round, he was dressed in shorts and t-shirt, kept going behind the bar helping him self to soft drinks. Overall it seams that it was busy in its heyday but that was a long time ago. Breakfast staff very moody and moaned about everything and everyone. I won't be back here there are lots hotel and b and b's in the area.

Pleasant stay and good breakfast 😋

Brilliant stay. What a great spot. Friendly service, comfortable room, super breakfast and great beer (especially Even Keel). Thank you.

Went their for a family funeral. Good service, very quiet with few additional customers

I stay three times a year to come to a function. The staff are always friendly and I have to mention Jack he usually tends the bar during the functions. Everyone knows him and he is such a polite and friendly person and nothing is too much trouble. All staff are are so friendly and accommodating nice food and surroundings too. Great location.

Good location Very friendly and helpful staff Would of been nice to have a small fridge in the room for our grandsons milk so used the sink instead Unfortunately the lift didn’t work on the day we were leaving so had to make numerous trips with bags and travel cots down the stairs , plus the lift was very small Parking very handy and we were able to get supplies for the baby locally Very good on-site food throughout the day and nice atmosphere to have a drink in the evening

Very nice meal here, nice and peaceful surroundings.

Lovely stay, nice staff and the food was great.

Thank you for being so considerate to your customers' needs. Will definitely recommend the hotel to my friends.

Absolutely blown away by the staff, each one a credit and professional. Enjoyed the stay, looking forward to our return visit in the not too distant future. always the same efficient service, rooms spotless. The lift is an experience.

Excellent friendly hotel and a superb location.

Son had his wedding here. Was ok

Great hotel. Nice staff, and a lovely breakfast. Room was nice, although south facing, so it was very hot for me!

Really nice room, central location, easy to find off main road.

We went for an evening out and the food was great. The service was excellent. We didn't stay at the hotel.

Friendly staff. Good location as we were visiting relations

Lovely Father's Day roast dinner! The vegetables were cooked at perfection, and so was the roast.

The staff were very friendly & helpful. Food was lovely too & we would definitely stay again

Never stayed here before even though I visit Letchworth a couple of times each year, [I am originally from Letchworth]. I enjoyed my stay and the price was good. Other places were cheaper to start with but once they added, WiFi, parking and breakfast then The Broadway was the same price as everything was include in the one price. And, it is in the centre of town which meant that once I had arrived I could park my car and walk everywhere from there. Great staff. Thank you.

Had a lovely meal for Fathers Day. Food was very good and service was great. My only gripe is it was so hot and stuffy in there. It was a warm day and not one window or door was open and there was no Aircon on and it was stifling. I certainly wouldn’t visit again on a warm day.

Very nice staff service was good

The proximity to the train station is perfect. The staff were very helpful and welcoming. The accommodations were satisfactory (comfy bed). The breakfast offering was very good and generous (discovered streaky bacon - YUM!!!)

Our second visit here. Friendly welcome. Room clean and tidy. Good (included) breakfast. Plenty of choice. Good and freshly cooked. Would definitely recommend and stay again. Free parking an added bonus

First class as usual best price and quality in the area .genuinely caring staff and great food

I had booked a single room at a good price for 2 nights in June, having previously stayed at this hotel one night in March. I was disappointed in the size and view of the to me rather pokey room on arrival. The receptionist responded immediately by offering me an alternative single room without an additional cost. I think I must have been given an upgraded room before I got there in March because it was much more spacious. The main reason I returned for a second stay was because the food is very good. It was so this time too. And I enjoyed one type of breakfast on Sunday, especially the good quality sausages and the healthier version on Monday with fresh fruit and natural yogurt and I liked the crunchy croissants. I also returned to have the carvery and I’m very glad I did. It was excellent even though it was 4 pm when I had it.

Went for a wedding Service bang average, despite large amounts of money being dropped the staff had an attitude on

My second stay here. Lovely rooms friendly service and a great breakfast

Great service for a wake. Very considerate staff and lovely food.

The team working there were very pleasant and helpful, Great location for the town centre, was a bit worried about the noise from the outside area of the pub but was ok with the window closed, the room we stayed in was a bit worn in general could do with a bit of a refresh, overall a nice place to stay

We had a thoroughly enjoyable stay at your hotel. It was very convenient location as we got the train there and it was easy to get around from there. The breakfast was brilliant and catered for my wife's gluten free diet. Many thanks and we'll be sure to stay there again when we come back to Letchworth.

The staff were amazing. Letting us sit where we wanted to . The meal was lovely.

An excellent place to stay with world class staff whose brilliance at providing me with breakfast (to accommodate my anti-social work hours) made a tough work week immeasurably better. Thank you.

was in a lower room for the first time in 106. this overlooked the back of the hotel kitchen yard so at times is a noisy place. In the evening the freezer motors are quite loud too, and an annoying spot light on a PIR sensor comes on with regular timing. there were no curtains in the bedroom or bathroom either so if the windows were open everyone could see you As I was only staying for 2 night I did not ask to be moved but curtains really are needed in this room for privacy. the staff and particular the waitresses and waiters are a credit to the hotel and cannot be praised highly enough. they make you feel every welcome and cannot do enough for you during the stay. I am sure I would have been moved but the hotel was full the week I stayed. food is served in unusual ways and continue to surprise me. quality is excellent and more than enough portion sizes to fill you up. Pricing is on trend so don't expect much less than £50 per person if you eat a 3 course and have a glass or two with it. Great location for the centre and a very short walk to the train station makes this hotel a good choice for commuters and travellers via the rail network.

We had a beautiful lazy lunch and was in the restaurant for over 4 hours and the staff were so accommodating to all our needs. Highly recommend visiting again. We chose the venue specifically so we can hear each other talk and not be drowned by music. Parking was nice and easy and service was so good - I wish we had taken her name.

Went to The Broadway hotel Carvery to celebrate a 70th birthday party. Service was very good but unfortunately the food order took a very long time, but on the whole we all had a lovely evening with the added bonus of live music.

This is a great hotel and pub! The rooms were clean and very comfortable. The ladies who run it were very helpful with everything we needed and the breakfast was delicious! Absolutely will be staying here again when we are in Letchworth Garden city or nearby! Thank you ☺️

The hotel is conveniently located near the train station, making it ideal if you don't have your own vehicle. The rooms are spacious, and the service is good with friendly staff who tidy your room daily. The Wi-Fi is good, and the food is delicious, although a bit pricey for the location.

Second time I've stayed here, price is now cheaper than the local Premier Inn and includes breakfast and parking.

Pleasant hotel on the quiet Broadway. Rooms basic but also interesting and well laid out. We had a dressing area between bedroom and bathroom. Windows could be opened which is a nice touch. Our room looked out over what looked like the kitchen extractor system. Thankfully this was switched off over night. Breakfast was ok but limited. No fresh fruit or yoghurt available. Cooked food was mostly good although beans were cold. Staff were quick to provide condiments when asked.

What a beautiful place, this was chosen by our daughter and new son in law for their wedding for both the ceremony and reception. The staff were all so friendly and helpful, and couldn't do enough to help. Service throughout was excellent, even down to bringing out a specially made vegetarian meal specifically for our younger daughter. All the food was to a high standard especially everyone raved about the mini burgers. The quick change of the rooms from ceremony to reception was done speedily and looked beautifully done, whilst the photos were being taken. The only criticism is they need to monitor the car park as not all the guests were able to park, due to people using it to visit the town etc.

Our group of 7 had the Sunday carvery. We all thought it was delicious. The staff were lovely too.

Went for a mid-week meal for a Birthday. Staff were so helpful. Betsy was so lovely with our chatty 7 year old, which was so much appreciated. Food great and just a lovely way to spend the evening.

I attended a local wedding. Never been to the area before.

Upon arrival and check in to my room instantly I smelt fire / smoke in my room the bed was awful like sleeping on a water bed. The windows I couldn’t properly shut and to top that it was super noisy outside. I was awoken at 6am to what sounded like beer kegs being thrown into a van for over 1 hour an a hour, service was ok little slow but friendly. Location was great for what I needed it for. Food was ok. But unfortunately I wouldn’t re book this hotel.

Basic, but very clean and comfortable bed. Very friendly staff. Good value

Only came here for lunch. Great food, superb wine, excellent service

Room 308 no shower curtain. Water very hot and taps stick. Otherwise ok.

Good value for money with very friendly staff

Wonderful staff and a great place to stay especially as the sun was out ...

My partner and I recently had the pleasure of staying at this hotel. It's central location is perfect for the station, restaurants, bars, pubs and the theatre.. We found our room to be both clean and inviting. The service at the bar and restaurant was good..... The self serve breakfast was really tasty, and I did have seconds on one morning !! We feel this establishment offers very good value for money and we would recommend. We did use the lift on one occasion... never again !! It was very small, noisy and scary 😱... beware !! so we used the stairs 😊

A very nice pub with accommodation well positioned in Bury St. Edmunds. This was our third visit and had a lovely visit. We had a room over the bar area but it wasn't too noisy in late evening. Generally well maintained with odd loose floor board. Staff do their best and the food is very good, particularly breakfast. Unfortunately we fell foul of the parking ticket man on this occasion due to confusion over parking next to the pub during bank holidays, again staff and manager did best to assist. Always check on parking when visiting as residents area. Hope to go again.

A lovely, friendly brewery/hotel. I'd highly recommend it.

Great hotel, loved the brewery.

Friendly staff. Efficient service.

Service was good but the food wasn’t great. My family all had the carvery and no one was happy with the food - the meats were dry / overly salty, the potatoes were greasy, the yorkshires were like cardboard and the gravy had an odd taste.

Great location, hotel includes parking which is quite rare now, rooms were great and so were the staff and food