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4.4

Based on 1.837 opinions finded in 1 websites

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Nº 1169 in 2913 in Edinburgh, City of

CUSTOMERS TALK ABOUT DISHES WITH..coffee
Score
OpinionsNoteGoogle1.8544.4

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We stayed here for two nights last week and was not disappointed. Fabulous from Start to finish. Beautiful food, friendly and professional staff and wonderful atmosphere. Thank you for making our stay so wonderful.

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Kate Veronica . 2024-11-26

MORE AT Google

Approached bar to order food. Bar person 1, a polite young gent busy serving what was quite obviously a local / regular patron. Bar person 2 appears, she offers to serve the local, told he was already being served then ignored me as i stood with the menu in hand quite obviously waiting on service. Poor. Food served by super polite kitchen staff, decent quality but overpriced. Poor service is a bug bear and together with the prices we wouldn’t go back.

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Cee Def . 2024-11-20

MORE AT Google

It's right on the river walk. So very picturesque. The room, need, towels very polish. Towel heater was a special touch! Met some wonderful people, great breakfast and dinner was fab.! The people working there are the best made our stay very comfortable and we can't wait to go back!

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Danceaway . 2024-09-28

MORE AT Google

Lovely location for a meal out, and atmosphere was nice, though the lights were being adjusted a lot over the evening. Food was tasty and staff were friendly and attentive. Music was a bit loud to really hold a conversation across the table

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Peter Jackson . 2024-09-16

MORE AT Google

Nice clean rooms and good food.

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O B . 2024-09-15

MORE AT Google

Lovely food in a quaint environment. A little pricey but if the quality holds up there shouldn't be any complaints. I'm not a fan of service charges on bills, and you get one here. I'd rather tip my waiting staff.

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Chris . 2024-09-12

MORE AT Google

Fab pizzas and lovely beer garden. Great selection of non alcoholic beers too.

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Mags Hendry . 2024-08-31

MORE AT Google

Great place with an amazing restaurant and super close to the EDI airport. Loved our time there. Highly recommended!

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Curt Shaw . 2024-08-02

MORE AT Google

We didn't stay here, just dined and will certainly return. Right beside the canal so you can watch boats and the Swan family who live nearby. Service was friendly and quick, food delicious. We lingered longer to enjoy tea outside. PS - order the thick cut chips, they are the best

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Foodie Explorers . 2024-07-25

MORE AT Google

Turned up early, beautiful building in a stunning location. Coffee and bacon roll were absolutely delicious.

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Craig hendry . 2024-07-14

MORE AT Google

Food was excellent, Staff was excellent, My son said that could yous have a swing thats not so close to the tree as he hurt his back, but the whole family had an amazing time for a family birthday dinner! Keep up the good work!

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Louise McKenzie . 2024-07-13

MORE AT Google

Popped in for breakfast, very good service fantastic breakfast..

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Davey Swadel . 2024-06-29

MORE AT Google

Fantastic hotel. Lovely bed linens and towels, comfortable rooms and great service. No problems with accommodating my fragrance allergy (extra thanks for that). Highly recommend! Located along a canal with paved pathway that goes for miles. Wish we had booked a longer stay, as this would be a great base for venturing into Edinburgh.

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Joyce Greenfield . 2024-06-02

MORE AT Google

Really disappointed. We’ve been here many times over the years but something has changed. Definitely a lack of waiting staff. It took ages for drinks to come, food, plates cleared. The food was ok but my Sunday roast was at best warm, not hot. It’s a lovely location & we were thinking about booking the New Year dinner this year but I doubt we will now

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Lorna-Ann Johnston . 2024-06-02

MORE AT Google

Went in for breakfast. A decent menu and overall well priced. Staff were attentive and helpful. Lots of parking outside.

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Dave Beggs . 2024-05-31

MORE AT Google

Restaurant only review. Not a great experience and was highly disappointed. Over the years we have visited the Bridge Inn as a collective as we work at a nearby hotel and have always dined on a Sunday as the Roasts are great. This time we arrived with the same intentions for booking and had a reservation for 5.30pm, and upon arriving were told there are no roasts left! The restaurant was busy but still some tables available, disappointing that coming into dinner service there’s not a roast. We decided to still stay but order something else from the menu and we each ordered a burger. Our waitress was lovely and polite, we received our burgers and when I received mine it was simply a deep fried chicken fillet in between a dry bun no garnish, sauce nothing, and it took two more attempts embarrassingly for this to go back to the kitchen for me to get the proper order?! God knows what was going on with the kitchen.. 2nd time I got my meal the garnish came in a ramekin on the side (still no sauce) so sent it back again, why is it on the side for me to make? 3rd time it came back with garnish and tiny amount of sauce on the burger which you wouldn’t know it was even there. My friends decided to have desserts and after this I don’t think we were acknowledged for atleast 45 minutes before getting the bill, despite there being less tables than when we arrived. Over all poor experience this time which was really disappointing, not sure what has changed but has certainly moved down in rank compared to previous visits here over the last 2-3 years

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Jordan Young . 2024-05-27

MORE AT Google

Situated by the canal, nice beer garden

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Blue Poppy . 2024-04-28

MORE AT Google

Sunday Roast, the meat was divine

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alan stone . 2024-04-17

MORE AT Google

Lovely staff, great food and a beautiful location

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Aksel Mjelstad . 2024-04-12

MORE AT Google

We arrived a little late but had called ahead. We were seated by the door near the toilets and provided with menus. The tap water arrived in a Bridge Inn sparkling water bottle, a nice touch. I ordered the scallops with black pudding, it was a little short on the black pudding, but very tasty. The risotto was a deep green colour and tasted incredible with a good amount of shaved Parmesan on top. I had never had the layered apple with raspberries and raspberry sorbet. Finished off with a flat white. Advisable to book ahead a few days especially during the summer. Nice place to eat and be

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David Douglas . 2024-04-12

MORE AT Google

Stopped in for drink and snack - newly renovated to a high standard. Good atmosphere, busy. Liked it. Would happily return.

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Philip Leaver . 2024-04-10

MORE AT Google

Went for an evening meal, lovely food on the higher price range but well worth it. Friendly staff and great service.

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Irene Reid . 2024-04-09

MORE AT Google

Amazing pub food in a great location.

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David Kaspar . 2024-04-07

MORE AT Google

We always have the best pies at The Bridge Inn!!!!

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Marta Morales . 2024-04-04

MORE AT Google

My husband and I were at The Bridge Inn yesterday, wanting to grab a coffee after a long walk. It’s nice to see how years go by but certain things remain the same, like the poor customer service offered at TBI. Because, yes, similar episodes happened in the past, but I never left a review. So, we walk in and, okay, it was Easter so they were busier than usual. It was 2pm. We sit and my husband goes up to the bar to place our order: a pint for him and a simple black coffee for me, for which he gets charged immediately (so upfront) £3.40. 10, 15, 20 minutes pass and as he finished the pint I’m still waiting for my simple black coffee. As they were busy, we thought maybe the order got lost, so he goes back to the bar where he asks if the coffee is on its way. One of the ladies at the bar responds to him quite abruptly/annoyed saying “we haven’t forgotten, we’re busy”. In the meantime, they could see me as I was sitting right in front of them, clearly not pleased as now it was 25 minutes for a black coffee, but no eye contact or nothing. It’s now 2.30pm, I’d suggest we get our money back and leave, which we did. When he asked for a refund, the same lady responds with the same terrible attitude “we can go make it [the coffee] now”. Excuse me, what? What kind of customer service is this? Rude, overpriced, and inefficient. Not even an apology for the delay, spoke to us as we were doing them a favour. We got our money back, had great coffee at home, and you can be sure we will never go back to this place. Such a shame though as you would expect people “passionate about excellent customer service” as they claim. I’m not a difficult customer, and both me and my husband are nice people that speak kindly to whoever provides us with any sort of customer service. What irritates me is when you pay upfront for a service/product and then get treated rudely by the staff, as if you are bothering them. You offer a service, you should be able to provide it, and if I pay for it I’m expecting it. It’s simple, I think. You can’t because you’re busy? Then I’d appreciate some honesty, like “today’s Easter, we’re very busy and it may take longer than usual. Are you okay to wait?”. As I said, it’s not the first time we encountered poor customer service at TBI; and let’s be honest, this place is just lucky cause it’s the only one in Ratho. If there were some competition, both prices AND customer service would probably be much better. Never again, sorry.

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Julia C. . 2024-04-01

MORE AT Google

Great food as always in lovely surroundings Coffee amazing. Best I've had since Melbourne which is really saying something.

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Anne Dunnigan . 2024-03-31

MORE AT Google

Staying at my brother's house nearby great pub with service view and location

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Gary mccusker . 2024-03-28

MORE AT Google

Popped in for lunch today while we waited for a family member to get some work done at the local eye clinic. Had the steak pie, so did mum, might even be the best steak pie I’ve had. Nice pastry, top and bottom which is rare, loads of steak and a well balanced gravy. Well done chef. Chips and veg were spot on too. Friendly and accommodating staff and young lads doing a grand job. I didn’t see the tip jar but I would have dropped a little something for them. Would stop by again…

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R H . 2024-03-27

MORE AT Google

I had a few beers in here, its not that big a place indoors i say it can get quite snug when its get very busy. There is a car park on site and you can have you're food and drinks out doors as there is tables and chairs outside. if you want too sit and watch the people and barges going by on the union canal. it's only a stones throw from the union canal as well.

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matthew powell . 2024-03-18

MORE AT Google

First time visiting the restaurant. Absolutely first class service from staff and good atmosphere. The food was excellent and I will definitely return in the future.

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Ian Macleod . 2024-03-12

MORE AT Google

I had my best Sunday Roast ever!

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Lely Tobing . 2024-03-10

MORE AT Google

We heard they were serving pizza during 2024 winter renovations. We could smell the delicious aroma from the parking lot! Despite the cold wind, the staff was super friendly, helpful, and gave us good beverage pairing suggestions. The pepperoni and veggie pizzas were tasty with a Scottish cider. Right now they're doing pizza on just Friday, Saturday, Sunday, so don't miss out. Look for the entrance behind the shipping containers and a warm welcome. We'll be back again next weekend!

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Jennifer Hofmann . 2024-02-03

MORE AT Google

Had the pizza while renovating! Excellent pizza :)!

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Scott Block . 2024-01-19

MORE AT Google

Stayed here in Nov' 23. Very welcoming and friendly. Great food and rooms are very comfortable. A pleasure to find somewhere that is not just another chain that has character and everyone was so helpful.

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geordie walker . 2024-01-15

MORE AT Google

Spacious restaurant. Family friendly and dog friendly. They have one room where dogs aren't allowed. Sunday roast was okay. I enjoyed more bangers and mash. Desserts are bit disappointing. Staff friendly and attentive. Had some issue with my meal but they resolved problem immediately. Very nice and kind manager.

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Paula Rose . 2024-01-13

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