The Bottle Kiln in Erewash

Disappointing - seating is first come first served, this is the second time we’ve visited as wanted to give it another chance and both times nobody even bothers to greet you or say hello as you arrive. First visit was towards closing time and we felt as though we were being rushed as we were the only ones left even though it didn’t close for another 45 minutes. This time we went at breakfast, the food came out less than 10 minutes after ordering (it had obviously just been sat and wasn’t fresh) it was cold, the toast was stale and the whole breakfast didn’t taste of much. It is a lovely space with great potential but unfortunately we haven’t experienced a very warm or friendly atmosphere at all, in our experience staff haven’t been at all welcoming or accommodating with young children either and sadly the food dissapointed too. I must note that the gift shop staff are extremely friendly.

We visited this wonderful place for breakfast this morning...the breakfast was excellent. Piping hot food served swiftly and with a smile...the shops have some beautiful Christmas gifts with free gift wrapping offered....but, the main thing I was impressed with this morning was the total respect for our Fallen...they informed everyone that they were honouring the two minutes silence at eleven o'clock for Remembrance Sunday...Well done and thank you Bottle Kiln, it means so much...

Come here every few weeks. But today had quiche with mixed salad. Problem was brown leaves in salad not good. The rest was ok I did take plate back with evidence but nobody came to have a word. Quiche was dry and not hot. Normally foods excellent. Perhaps being around 3 pm we get what's left. Did not bother with sweat treat this time due to what's happened.

BIG FAUX PA..... its DRINKS before FOOD basic catering standard, staff need re training Generous potions , fine tasting food... BUT on pricey side My manager queried why so few toilets ,2, yet so many seated

We enjoyed our time at the Bottle Kiln as we were able on a lovely day to sit in the beautiful Japanese style garden. The lunch itself was disappointing though. We ordered quiche which had a tough and tasteless wholemeal pastry base, and a summer salad which wasn't great at all.

Will not be going back , this is my second visit . NOT child friendly NOT dog friendly appalling attitude from staff a waste of my hard earned money, goodbye bottle kiln , I’ll find elsewhere!,,,,

Now, where do I start? Our friends took us to the Bottle Kiln for lunch and despite eating out in literally hundreds of places in our area, we had never heard of it, so were eager to try a different venue and pre reading that it was a privately owned restaurant, made it more appealing. We arrived about 11:30 and were amazed to find the place was almost full, but were fortunate enough to get a table. We had lunch with Jay choosing the pie, Dee choosing a quiche and Frank and I choosing the grilled bacon and stilton sandwich. We didn't  have to wait very long for the food to arrive and it looked delicious, but I did  look at Jay's choice - an exceedingly generous presentation  - and said, 'You're never ever going to eat all that', but he did and clearly enjoyed every fork full.  All the food was absolutely delicious and clearly prepared and served with the aim of quality. We couldn't fault it even though Frank and I had to take some of our food home. Looking around at other guest's tables , we could see that reflected with other obviously happy diners! We were all too full to even contemplate a dessert, but took lemon meringues and fruit roulades home with us after convincing myself that they were not only non fattening, but could even possibly contribute towards weight loss!   Again, without exception, all the staff were friendly and professional and clearly enjoyed their jobs  - a well deserved pat on their backs please! All in all, it really was a lovely atmosphere.  I found the building, the shop with so much unusual quality merchandise and the beautiful Japanese garden so interesting and it really did enhance our visit. Hopefully, next time the weather will be better and we can dine outside.  A huge thank you to all involved. xx I have to add, that if you are looking for a really different, quality venue, you must try the Bottle Kiln - it really is a great choice.

Absolutely horrified after paying for breakfast for my Husband and, nothing exotic. 1 bacon and egg sandwich. Along with 1 scrambled egg on toast. Having gone to put said Sandwich in my mouth. To be greeted with Green Mouldy Bread. Husband has then returned this back to the counter. Oh we will exchange this. Too dam right you will. No apology no nothing from anyone. For a new Sandwich to be given to me with a "there you go" still no apology. Lady frim behind the counter comes round the corner "ohhhh lovely hair,how was breakfast." Moldy I have replied." I'll get this sorted". Never saw her again. Boss was in as he spoke to us when he came in. We have eaten here on many occasions but will never eat there again. Anyone eating here needs to be checking anything served to them

My family came from the south to visit, so we decided to take them here for breakfast... everything was fresh, hot and served quickly...the place is spotlessly clean...we had a stroll around the shop after breakfast...I purchased a lovely vase and the beautifully presented assistant said "thank you for coming to see me today"..how wonderful!!!..this place is exceptional in every way.

Disappointing quiche- strange concoction of sausage and red onion chutney which was less than tepid and heavy, brown pastry. Friend had the stew recommended by the lady serving which came with two thick slices of bread and mainly consisted of only a small amount of meat and mainly a large dumpling. Neither of us impressed with the food and wouldn’t go back. Place was absolutely packed out but I don’t understand why!

Beautiful place,great outdoor garden area too.Lots of nice things to buy and great to be actually standing inside the kiln whilst reading the history on it. all home made food too.

Having visited Bottle kiln for many years, and having never been disappointed, we were shocked to find that the cake and two scones we ordered were bland / burnt / hard and inedible. When we reported this to the Manager, he was extremely rude!! And when we asked if we could swap for a different slice of cake he had the cheek to try and charge us a £1.75 surcharge. Won’t be coming back here again and I suffer the manager changes his attitude.

We had a pre booked afternoon tea for 3, the food was delicious, the vegetarian option was really good. We had to take some cakes home because we couldn’t eat it all. The staff were attentive, efficient and friendly.

This place came recommended to me and I wasn't disappointed...the food is lovely, the service swift and the shopping area is a calming environment with beautiful gifts.

Always a good experience. Nice spread of fresh cakes and wide selection of drinks. We had a tea and cheese scone - lovely flavour and I particulary like the fresh brew tea leaves. Good service. Lovely building.

Had a wonderful visit with coffee and cake yesterday. Special thanks goes to Niamh (hope this is how you spell your name) who was so friendly and helpful.

First visit to The Bottle Kiln and won't be the last! Had the vegan jacket potatoes, one chilli and one avocado with chilli jam, served with a delicious side salad, both were exceptional and great portion sizes. Topped off with an equally delicious vegan lemon drizzle cake. Although busy, meals and drinks arrived very quickly. Staff were absolutely fantastic, friendly and so accommodating. Would highly recommend and will definitely be regular visitors, already planning to return for the vegan breakfast, and weather permitting sit outside to eat in the peaceful and very calm serenity zen like garden at the back of the restaurant. Well done The Bottle Kiln for such clean, calm and fantastic place to eat and wander round the lovely gift shops, all the staff are an absolute credit to the business.

This was our first visit to the Bottle Kiln and will definitely not be our last. The staff were superb and the food absolutely brilliant. Wonderful selection available both through the restaurant and shops. Credit in full to the owners who have made this a truly memorable venue. We shall return very soon.5*****

Cannot rate the Bottle Kiln highly enough today! The Fab Four booked in for afternoon tea and what a real treat it was! The food was devine, presented beautifully. The service was excellent (always with a smile!), all in all it was fantastic! We will definitely be booking in again!

Made our weekly trip to Bottle Kiln for breakfast Unfortunatly it was spoilt by an elderly couple who parked where nobody could get by with a pram or a wheelchair on speaking to the lady we said you cannot park there and that it was selfish to do so as nobody could get by she said there is another way in yes there is but it is by steps My husband is disabled and the steps for him would be a problem My point is this couple were not thinking about anyone else but themselves

Sister and I are regular ladies that lunch here , a few times a year anyway. Quiche and mixed salad has always been our choice . You normally get imaginative fillings and tasty interesting salads that would be time consuming to do yourself so is a treat. We had the tomato and Parmesan quiche which was much denser than normal very cheesy with a lot of tomato skin. The pastry normally short and delicious was chewy ( tasted over microwaved) the salads were green, couscous with few chopped peppers which was very bland and some potato salad that was nice. We were very disappointed that our reliable favourite venue seems to have gone down . 13.95 is a lot for this when we were previously happy to pay for the pleasure. Hope it was a blip !!

We came for afternoon tea today. The food was excellent quality and plenty of it. The team make your experience a great one. Special mention to Chloe who was lovely. Very attentive and excellent customer service. Thanks to Pippa too. We will be back. Thank you all. Ian and Donna x

A fabulous out of the way cafe, with a beautiful secluded garden and indoor dining . Food and coffee was excellent. Lovely craft shops to do a spot of retail therapy

Took my daughter to the Bottle Kiln for a ‘treat’ breakfast. I had eggs Benedict with mushrooms and spinach. My daughter had pancakes with golden syrup and crispy bacon. What a disappointing visit. The muffin was hard and dry. The eggs very hard boiled and my daughters pancakes were undercooked! A very bad experience. We will not be going again. Previous visits have been 5 star but this experience really let them down.

Just had afternoon tea,and it was excellent in fact one of the best I have had,staff helpful and pleasant,would highly recommend the Bottle kiln.

I absolutely love this cafe as a place for a meet-up with a friend. It has everything. There is a really nice atmosphere, with the tables well spaced out for privacy, but close enough for a lively buzz. The decor is pleasing, the staff are...

Beware all Coeliacs!!!!! What a disgrace our afternoon tea was!! An utter shambles!!! Having booked this over the phone three weeks in advance and explaining I am a coeliac, I was assured this would not be a problem. The lady assured me I could be...

We booked in to take my mother in law for the breakfast fizz and must admit we were so happy to have booked in for this. It was exceptional from the glass of Prosecco on arrival right through the pastries and on to my full...

Booked afternoon tea for two at the Bottle Kiln for today and must say it was exceptional. Glass of prosecco to start, which I declined as driving so had a presse as an alternative . Food was lovely with a good range of savoury and...

Went for brunch with my family today. Eggs benedict- eggs done to perfection. Full English - great value for money. Breakfast sandwich - awesome. Every mouthful was a delight. Waitresses very friendly and professional. Atmosphere warm and inviting. Gift shop great for finding that perfect...

Visited today with a friend for a long overdue catch up. Food was amazing, I had the beef stew and my friend had a sandwich. The portions were large and the quality superb. Although very busy service was quick and very friendly. No one rushing...

Called in for lunch after a walk around Shipley Park, sat in the Tranquil Garden ..The food here is delicious , so tasty , I had the Beef Stew & my partner had the Home Made Quiche , Meringue Roulade & coffee to follow. Met...

Visited this morning Wednesday 30th November 2022 having visited in March 2018 and was pleased to read that you took on board my then criticism regard the toast. Wasnt too busy and got a seat OK. Wife ordered tea, coffee and toast for both of...

The restaurant is well known for its quiches and salad but there are some additions to these. The food is always good and service is always pleasant. The shopping is good but I notice prices have gone up recently. The outside area is a lovely...

We visited for lunch only to be turned away as we couldn’t sit in the garden with our very well behaved dog. We was offered a bench at the side of the restaurant which wasn’t very nice so disappointed as we was hoping to visit...

Our first ever tapas experience and we were not disappointed- a good choice of plates to choose from to suit both of us (one veggie and one meatie). A good dining experience all round and a refreshing change from the usual local pub fare.

What a lovely place to be! Look at that kiln! My first visit. Lots of excellent gift and treat yourself ideas. Probably need to revisit as there is so much to take in. The cafe is really nice, cakes look quite amazing - huge slices...

Group of us went for their first Tapas night Very impressed. Atmosphere is good, menu was varied and drinks range comprehensive To say it was their first go at this format you have to say they nailed it Service was just right as was pricing...

Booked afternoon tea as a birthday treat for MIL. Couldn't fault it. Bit different to other afternoon teas as instead of sandwiches they serve individual quiches, one meat and one veggie. Both were very tasty and the cakes and scones were delicious. Started with a...

Could not fault the coffee shop side of it, but unfortunately the staff in the gift shop were rude and un-inviting. Felt like the were following us round and readjusting anything we had touched.

Just pop in the bottle kiln not been for years. very impressed by the whole ambience .The choice and quality of merchandise on offer is second to none. Gifts ,homeware,jewellery,and clothing first class spoilt for choice .we decided to have lunch found a beautiful spot...

Lovely outdoor area. Food very tasty and well presented-service good and quick. Disappointing side salad though with my ciabatta.

I feel I paid far too much for avocado on a bit of bread! Nothing to accompany the humous. £12 something (including a small bottle of tonic water) Sorry but I won’t come again

Met up with a family member for a quick lunch. The choice was amazing and the food was delicious. The highlight was the puddings and cakes - really scrummy.

We were really looking forward to our afternoon tea but we were very disappointed. We thought that it was good value for money and it was presented very well but we did not enjoy the kind of food on offer. Who wants to eat two...

My mother and I are regular visitors to the Bottle Kiln and we love it. It is a great place to go if you want to combine lunch and a bit of shopping. It is perfect for my mother, who is in a wheelchair, because...

Myself and my Husband were treated to the Jubilee cream tea here for our birthdays today and thought it was absolutely amazing. The atmosphere was cheerful and the restaurant light and airy, whilst still seeming cosy. A lot of effort has been made to decorate...

Had a very special afternoon tea with friends today. There was a great selection of quiches, cheese and raisin scones, jams and creams and onion chutney, also a range of mini cakes. The selection of drinks available was also great! I would definitely recommend the...

Just had an amazing breakfast at the bottle kiln this morning . Quality ingredients well cooked and seasoned. Service with a smile from the young ladies that waited on us .What a way to start a Sunday morning . Will definitely be back again!

First time we've been able to get a parking spot. The interior is lovely, very small choice of food, though. Coffee order arrived wrong and we had to ask for more sugar, bit stingy. Fruit scone was flat and hard, lots of butter required to...

First visit on Wednesday while visiting a friend, enjoyed the whole experience immensely and will definitely be back again! I had the quiche and salad which was fabulous, and the cakes…… wow, spoilt for choice but I had the roulade which was amazing. Fabulous little...

As I was passing saw that the car park had a few spaces so I decided to stop and have a drink. Quickly found a table and what a fabulous warm and friendly greeting from the staff behind the counter when ordering. Drink and cake...

I've been a customer of the Bottlekiln for years and it is the most amazing and wonderful place. They serve the best coffees and the most delicious food. I certainly wouldn't call it expensive either. A visit there is a real treat and I can't...

Called in with friends for lunch. Quite a limited choice and rather expensive. We were assured the soup was not spicy but it brought tears to our eyes! The main reason for the low score was that it was 11th November and they did not...

Called in for lunch today and it was superb, I had the BLT and Sue had the quiche both were full of flavour, I also had a cherry almond slice to finish. Food and service were excellent. We would highly recommend a visit.

Called in with friends for lunch. Lovely menu , food was tasty and served quickly with great service nothing too much trouble. Nice to see homemade food . I had a delicious fig tart tartin straight from the oven. Well worth a visit. The shop...

Honestly one of the best afternoon teas I’ve had. Fresh warm quiche in 2 flavours, warm cheese scones, followed by fruit scones with jam and cream, white choc tiffin, chocolate cake and cherry almond tarts. Just delightful. What a find!

We visited the Bottle Kiln for the first time this morning The staff were very welcoming the coffee and warm scone were very ta Can highly recommend Will be returning

Somewhere I've wanted to eat for a while, so we went a few days ago. You have to get there early because it soon fills up. There's a smallish car park, but additional spaces at the church hall next door, even so I was lucky...

Great little pit stop, staff friendly. Great choice in the cafe. Would highly recommend if passing.:)

This was our first time of visiting. We arrived on our bikes with our 2 children (11 and 8). We finally found a small bike place by the front door for 3 bikes to lock up - we couldn't lock up the 4th bike on...

The Bottle Kiln is definitely not the same as before covid. Only 2 choice of quiche, half the size it used to be and served in a box with wooden knives and forks. I didn't mind paying slightly more for lunch than other local places...

Two of us met here for coffee and cake, and what a joy it was! The location is spectacular, quiet, comfortable and unspoilt by any horrid background 'muzak', which to me is a joy in itself. We sat in the shady and beautiful garden, and...

For me as a meat eater to order quiche was a novelty! The other choices were salad, soup at £7, jacket potatoes with very limited toppings, cheese would have been my choice but £9 for a microwaved jacket and cheese was just not palatable. Ordered...

This was my Mam and me first visit since "Freedom Day" tables well spaced out, table service was quick and efficient and the usual selection of items on the menu.

We visited here on the 12th June. We waited for a seat outside (no issue at all) and when we got a table we sat down..all was well. Unfortunately our drinks literally never arrived..we had ordered a beer and a Pimm's..we mentioned this twice before...

I have been a regular at the Bottlekiln usually with a group of friends , we visit at least once a month for lunch . The outdoor eating area is impressive very pretty well spaced out to allow social distancing . This was our first...

First visit after wanting to come for ages, lovely place, friendly staff and quick service and the outdoor area is fab! Will be coming here again, think it’s one of my new favourites! Its also nice to have a the shop to walk around too...

The staff are super friendly and helpful, the food is yummy and the shop has such lovely trinkets for gifts. I really recommend The Bottle Kiln. I live in Brighton, but whenever I visit Derby to see my friend we ALWAYS lunch here and spend...

Takeaway Coffee and Scone, Covid procedures in place, one way system through the restaurant, not very busy at all.

To be fair to the bottle kiln the food is lovely ( it is on the expensive side but it is beautiful food) my reason for 2 stars is that last time we visited I was asked to leave because my 15 month old daughter was ‘too noisy’. ( to be clear she was no more noisy than any other 15 month old and anyone could see I spent my whole time there entertaining her with books) As a parent who finds taking a baby out for lunch stressful and un enjoyable anyway, to have this happen was mortifying. I left incredibly embarrassed and wrote them a polite email suggesting that maybe they shouldn’t allow children in to the venue at all to avoid anyone else feeling the way I did. I assumed that as they provided high chairs they were a ‘child friendly’ place. I wanted to share my feelings in private rather than leave a public review but unfortunately they didn’t respond to my email

We’ve been going to The Bottle Kiln for years and have always had a great experience. The food is to die for and there’s always lovely things to buy. We’ve been going more lately as the banoffee pie is so good there’s no words to describe it. My mum loves cake and pudding and has said herself it beats any cake/pudding hands down even the Dorchester’s selection isn’t as good as that.

We arrived on what was probably their busiest day for a long time - the shop was full of customers making early Christmas purchases and there was a queue for the restaurant, so the place was very busy! Bless them, they were doing their utmost to ensure everyone adhered to COVID regulations under extremely difficult conditions. Our waitress was so pleasant and attentive, she helped make the visit very relaxing, whereas it could have been quite the opposite. The food is always so tasty and nicely presented and their lemon meringue slices are deeeeeeeelicious. Thoroughly enjoyed it, will be back for more soon. Well done to all.

Delightful place, , good choice on the menue, lovely/tasty food, and importantly, all the staff made us feel very welcome - even under the current covid circumstances. Our watress was very attentive and couldn't do enough for us. We will definitely be returning asap

A visit to the Bottle Kiln to start Xmas shopping, nice place to start, great staff, but not their fault poor internet connectivity to made credit card payments, plenty of nice items to look at, made a couple of purchases, they will wrap items up to.

Such a lovely place for coffee and cake after browsing your beautiful shop. I wish I lived closer!!!

We enjoyed an amazing afternoon tea as a birthday celebration at the BottleKiln. We love the experience of having afternoon teas and enjoy that fairly regularly at different venues However, this was at a different level, with so many tasty treats including BottleKiln’s signature quiches, presented in a creative and contemporary way. We enjoyed a glass of Prosecco, had pots of tea ‘on tap’ and enough treats to bring some home as a snack for later. Thank you for making this birthday treat such a great experience; we will for sure be back. Mark and Betsie

We have just got home from the most gorgeous visit to The Bottle Kiln. We were gifted a voucher for Christmas and have just got round to using it. We were firstly greeted with a smile from Di and she talked us through the Afternoon Tea set up. When the afternoon tea was served, it was very impressive indeed. It was served on two levels (sweet and savoury). We were given tips such ‘pace yourself’, ‘let me know when you’ve finished your savoury and I will you new cutlery for the sweet section’ and the all important ‘there are boxes if you cannot finish it’. We had two different types of quiches (veggie and meat based) and cheese scones in our savoury tier and then brownies, fruit scones (jam, cream and strawberries included), Bakewell tart and Victoria sponge... wow! All were just perfect! We have said this is one of the best afternoon teas we have had! We would totally recommend The Bottle Kiln for afternoon tea and Di was just simply delightful as our waitress! Thank you!

Food and service excellent as usual. Too many tables during the pandemic. Adequate social distancing not possible

Excellent place for lunch, and lovely shop and garden. However they do not have a sugar-free soft drink option. Lots of designer fizzy drinks, but I am diabetic and can't drink sugary drinks. They used to have a sugar-free option, I think it was elderflower, but this has been discontinued. A simple can of Diet Coke would suit me, although this may not be "designer" enough for them! Please, please provide a sugar-free fizzy drink.

Arrived around 1:30pm for lunch. Of the three 'signature dishes' they do, they'd run out of frittata and pie. We selected one of the quiches on offer, to be informed after a lengthy wait that they'd run out of that too and that the only one they could do had sweet potato in it. Sweet potato, in a quiche? I elected to just have soup of the day. When it arrived, after another lengthy wait, it was distinctly nasty - a sort of grey/green sludge tasting faintly of aniseed and not much else.Service has always been hit-and-miss at the Bottle Kiln, but they attained a new low today. There were people who'd arrived after us finishing their meals while we were still waiting for ours to arrive.Yes, I know 'these are difficult times' but the problems of running out of food and piss-poor service are long-running ones at the Bottle Kiln; and other eateries we visit are managing far better under the current restrictions.It'll be a cold day in hell before I'm back.

Only our second time out since lockdown! Absolutely brilliant organisation with really good social distancing..felt very safe. Staff lovely and lunch was scrummy. Thanks for making us feel so welcome and safe. 👍👍

As usual a lovely cup of coffee. We sat in their lovely garden with their lovely views, on this hottest day this summer.

Table service if you want to sit inside but I decided to sit in the garden so it was takeaway service, coffee and scone were excellent and the service was spot on. Information boards and arrows on the floor telling you were to go but some customers seem oblivious to them, it might be better if a member of staff was at the door directing customers?

After waiting a long 4 months my favourite lunch spot finally reopened! And boy can I tell you it was worth the wait! The measures they have put in place to keep everyone safe were fantastic! The food is still incredible (see the photo I sent to my friend, it definitely highlights my excitement!!). Highly recommend the pie! It’s my go dish to every time! As it had been such a long time little miss piggy here ordered two cakes!! (One to take home for later) I’m so happy to return! The staff remain amazing, such good customer service. They are so friendly and lovely. I have absolutely nothing bad to say about this place. I love it! If you have no visited this place you need to!

I would reiterate a review I’ve just read regarding the pedantic lady who did not allow me to place a lunch order because it was 11:56. She was very curt and quite frankly rude and I am a was a regular Lunch customer. She said there was a notice to say that orders can’t be placed until 12 noon at which point I corrected her and said the sign says “lunch will not be served until 12 noon “. She then made a ridiculous counter argument that McDonald’s don’t serve breakfast after 11:30. She stated to me the chef won’t allow orders to be placed before 12 - again a ridiculous thing to say to a customer. My mum and I were so annoyed by the whole incident we haven’t been back for lunch since and only go to visit the shop where the staff are lovely - they need them in the restaurant. Given the prices at the Bottle Kiln table/seated ordering should be part of the service.

We visited as a family of 4 on Saturday 22 February. We arrived at 11:40pm. The lady that served us advised that lunch menu was available from midday. We asked what the soup of the day was and she said we would have to wait until the specials board came out and that signaled the start of lunch order. We decided to order some drinks as we were advised we were in the brunch time period. I asked if they served coke, the lady responded “No we don’t serve coke and if I’m brutally honest we never will”. A good start. The specials board came out at 11:55 with the big reveal for the soup of the day. I decided to wait a few minutes and go up at 11:57 to chance my arm at ordering lunch. I was told by the same lady that lunch could not be ordered until midday even though the specials board was out and she would call me back when I could order. I sat down and at 11:58 was called back to order lunch. I advised the lady that I thought the whole process was pedantic. After all I was still ordering 2 minutes before I officially should have.I thought the whole experience and customer service was awful and “to be brutally honest” I won’t be providing my custom again.

In a previous review we had written that we had enjoyed the food but felt that being unable to book a table was a real problem for us. However, this was solved by the supper evening which was a very pleasant experience. We both tucked into three wholesome courses: courgette and fennel soup, slow cooked loin of pork with cabbage and dauphinoise potatoes, bread and butter pudding and a memorable Eton mess. The main course just lacked a second vegetable. Full marks go to the organisation of the evening, which included a warming ambience. We certainly plan to return for the next occasion.

We frequently travel the 15 miles or so from our home to the Bottle Kiln because the quality is exceptional. On our latest visit, we arrived in a particularly busy day. After parking up in a side road we had to wait around 10 minutes before a table became available. We browsed in the shop but were soon shown to our table. Contrary to another recent review we have always found the staff very amiable and friendly with tables being cleared quickly and efficiently.We ordered a quiche and frittata - both of which were served with a substantial salad consisting of salad leaves, rice, potato salad, baby tomatoes, grated carrots and sultanas, cucumber and coleslaw. All set off with a lovely salad dressing. The quiche and frittata were both home made and tasted delightful. Water was available alongside our hot drinks.We do not consider that the cost is expensive. The total cost of our two meals with hot drinks was £28 which compares favourably with the prices we were paying here some 10 years ago when we first discovered the kiln.Tip - try the Lemon Meringue - you will not be disappointed.The quality of all the food is second to none and all home made.

I don't normally write reviews, but felt it necessary after enjoying a fabulous cream tea at the Bottle Kiln this afternoon. Would certainly recommend it to my friends, the service was excellent and the food was delicious. Thanks once again for making it so special.

Very busy on a February Tuesday lunchtime - so they clearly have a supportive customer base. Car parking was a challenge as it is very tight - but once you get in, then the next challenge is to find a table. The lady at the till by the food counter was not helpful as we tried to work out what to do and what was on the menu. She doesn't take prisoners!! We eventually found a table which had not been cleared and went back to the counter to order our food - which was OK, but not great for the price charged. The waitress who eventually cleared our table clearly did not enjoy her job, and we had to ask for napkins/serviettes which were not available at the self-service cutlery station. For the price, I expect full table service.The food was OK - but fairly highly priced for what we were served.Clearly the place is popular - but it could be so much better. I would not go back for the same experience/food.

Cafe busy as usual for lunchtime, with a short queue at the counter to order. The chap came back to say my choice - fish cakes- had sold out. My second choice was quiche. After a while one of the serving staff came over to apologise that the quiche was also sold out. Third choice, then - lasagne served with garlic bread, coleslaw and “signature salad”. Salad at the BK used to mean generous spoonfuls of a variety of mixed salads - rice, pasta, etc, and all very tasty. Sadly it seems to have dwindled to a few dressed leaves and a bit of red pepper. Lasagne was ok, that’s all. Sorry Bk, if this is the standard of offering now it is overpriced and not very special, certainly not worth bringing visitors for a “treat”.

It’s a lovely place but disappointed by the price of food. I ordered the asparagus, houmous and fried egg and it was £8.00 for one slice of toast with houmous, one egg and 3 asparagus’s. Just expected more for that especially with the fact you have to go up and order at the till and get your own cutlery and water.

Ok visit nice shops (albeit only 2 of them) but the lady in the shop was a bit snooty...cafe absolutely rammed on a weekday morning and the fact that people in a wheelchair cant reserve a table on the ground floor is almost discrimination. Lady in restaurant was very pleasant though. I wont be visiting again because our visit was over in 40 mins due to cafe being full and shops cramped for disabled but it was ok

Beautiful lunch, quiche and salad was to die for! cute little gift shop too, perfect for a saturday lunch out!

Lovely atmosphere great food beautiful gifts and huge variety to choose from easy to get to friendly staff parking facilities use try the homemade scones with jam and cream

Had not been here for several years but went on 10th November and found it rather expensive now. They serve breakfast items early and Sunday lunch later. My son would not eat the lunch items but we were just before the cut-off time, so we asked if we could order drinks, a breakfast and three lunches for when they started serving - we did not mind waiting for those. Staff were fairly pleasant but they said they could not take the lunch orders early and asked me to swipe my card for the drinks and breakfast and said they would then take a combined payment when we ordered lunch. When I got my card bill I found that they had actually taken the charge the first time so we had ended up paying twice for the breakfast and drinks - will not be going back.

We decided to risk a visit last Thursday and we thoroughly enjoyed our meal of parsnip, apple and honey soup with sourdough bread followed by main courses of chicken and mushroom carbonara and frittata.. However, we arrived just in time to get a parking space and table before queues developed. This confirmed our fears of a possible long wait or even no chance of eating. The policy of only taking table bookings for four or more people makes it unlikely that we will visit again even though we were very well looked after.

Wow, just ordered a soup and a coffee -£9.45! It wasn't that great either, cauliflower cheese. I've made much better myself. This is disappointing as it's one of my favourite places to come, but the prices have increased a lot since last time!

This has always been a very popular good quality cafe/restaurant. Visited recently having not been for a few months and the new system of being able to get a table before ordering food was much better and did not feel as stressful as previously.