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4.0

Based on 70 opinions finded in 1 websites

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Nº 512 in 986 in Sefton

Score
OpinionsNoteTripAdvisor704.0

comment_iconOpinions

My wife and I have just returned from a weekend break at the Bold. Found this hotel to be a a very good choice. It was clean, comfortable, peaceful and In a good central location. We went on a room only basis to give us the freedom of having meals in the hotel or elsewhere if we wanted to. We ended up just having breakfast at the hotel. This was very good and at a reasonable cost. As my wife and I have walking difficulties we were a bit apprehensive to find it didn't have a lift. This was not really a problem for us because the stairs seem to be in short flights of 5 or 6 stairs. The staff are pleasant and more than willing to help anyone who needs it. While on the subject of staff I would like to mention one of the receptionists named Amy. This lady could not be more helpful and seemed genuinely pleased to help with anyone who wanted it. One small problem if any. The walk in shower did not have a grab rail so you have to take care not to slip. All in all we had a very good break and would book it again if we wanted to.

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Alan S . 2024-07-28

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The Bold had a good selection of food and drinks on offer and the prices were reasonable. The food was good and although they were fairly busy the wait for the meal was not too long, however having said that I do feel that more staff would have been useful on a Saturday night as although we had booked a table we had to wait to be seated and we couldn't attract anyone to serve a second drink. This should not reflect on the waiters as they were working very hard they just needed more help.

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465lesc . 2024-07-05

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Booked for carvery at 5pm meat dry but no new one put out for roast beef. No one else's came in for a carvery I thought it very strange as suppose have good reviews. As for deserts waitress said loads sold out. So opted for a scone and jam. After 20 mins wait she came back and said that was sold out too. By this time I was getting quite frustrated. Won't be returning here again. Bad customer service and poor products on offer expensive too.

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Cheeky C . 2024-06-22

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We came with our 3 dogs. Sat outside in their beautiful outside area under the canopy. We had two large roast dinners and it was absolutely fantastic! Best Sunday dinner we've had in a long time! Staff were incredible! Engaging and friendly! They even gave us a plate of scraps for the dogs! Highly recommend!!! We will be back regularly! Thanks guys xxx

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Ritty . 2024-06-09

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I come in and and ask if if they would let me have a breakfast the staff Tommy and emmy sed yes it cost me 15.95 for a breakfast and cup of tea and an apple drink saff are rilly nice and welcoming you can have a laugh with them the place is really clean and it is child friendly and dog friendly to breakfast and it Wheelchair can get in as it easy I say it a 5*all rond

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Ava J . 2024-05-25

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