Based on 57 opinions finded in 1 websites
Based on 57 opinions finded in 1 websites
Opinions
Just popped in after getting soaked. Danny was great and enjoyed the music too. Nice to pop in for a drink and bite to eat at any time
Shirtybird . 2024-10-02
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5 out 5 friendly staff very helpful and always happy to help couldn’t of asked for a better stay away, first holiday in a while, would definitely come again highly recommend to anyone looking for a stress free holiday with friends, and family
John R . 2024-09-12
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There were kids driving around on electric scooters even though they were banned on the site. The would literally ride up to the bar and be served, it wasn't safe with so many little kids around. We ordered a pizza and two sides. The sides came out within 5-10 minutes of us ordering but it took a further 45 minutes for our pizza to arrive (having to ask a member of staff twice). When it arrived it was greasy and unappetizing.
LeahLoves . 2024-08-28
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The spot is perfect for families and friends staff are amazing and welcoming and friendly and always want a chat with a nice smile 😃
David H . 2024-06-22
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Atiya, Tia and Jade were brilliant this morning, great customer service, very polite and helpful. Nothing was a problem and I really enjoyed my breakfast. I highly recommend
Jake . 2024-05-31
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Tom was the only member of the bar that actually stayed on the bar all night and did not keep disappearing to the back like the staff did on monday night.Very polite and professional and helped with every enquiry effortlessly always with a smile on his face.
dawn l . 2024-05-23
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We found the boathouse really good. Nice clean space. Food is fantastic. 2 members of staff in particular made our visit so good. Sharon and jade made sure made sure we was well taken care off. It's staff like that, that make the visit extra nice. Would defo recommend
Miss C . 2024-05-14
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The food was great and the service from Morgan was excellent, she was friendly, supportive and helpful. She checked our food was suitable and was very attentive
Stephanie B . 2024-03-14
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I have to say the food was amazing the best chicken burger I have had in a while and the homemade coleslaw was lush
Michelle L . 2023-09-02
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Lovely staff and good vaule for money the food was delicous and was well presented best burger i had in a whille thank yoouu 😁
brandon w . 2023-07-03
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Brilliant hoilday, lovely park, all the staff have been great but reece behind the bar made it even more special, he goes above and beyond. highly recommended
sarahq952 . 2022-09-25
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We ordered nachos and they where covered in fat like they where deep fat fried and had burned chips at the bottom of the dish. I'll be scraping fat off my tongue for the next week! And all they said it was the sauce! Disgusting!
JamieN279 . 2022-07-25
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Food was lovely Servers were fab We had to evacuate on Friday evening due to flooding but the staff managed this really well and we were back in with our dinner in no time
Guide11221710546 . 2021-06-27
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The food was very good the price was fine staff happy and friendly good sized portions would use again
carol s . 2021-06-13
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Charlie and Brad who served us many times are the best so friendly and polite they deserve a recognition
P9050UBsarahh . 2020-09-18
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Bar staff our super friendly Katie was warm welcoming on the front desk and made us feel at home too
raymondhH943BF . 2020-09-13
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Family friendly restaurant that features a gigantic menu. Decent prices and very accommodating staff. They have a kids menu and everything from pizza to American-style breakfast.
WorldwideRover007 . 2020-08-24
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We celebrated our anniversary here again. Had a lovely time and food was very good also the service. Cant fault it at all.
sarahcE4832QX . 2020-03-19
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Just had the worst Sunday roast ever, cold , hard Yorkshire puddings, meat (turkey)tasted funny , beef was cold and chewy, no mash, the potatoes where deep fried and hard, it’s was awful tasted like cardboard totally awful , Pepsi was flat , absolutely disgusting meal, never eating here again
KellyK2545 . 2019-07-07
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Just returned from highfields had a great time. Ate three times in the boatyard and the food was lovely. Lunch service was slow. Favourite was breakfast was lush. Good selection of drinks and very friendly staff
Sue R . 2018-10-29
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Food expenisve ,portions small for the price,chips poor quality,fish tasteless,staff mixing up orders, we ordered food together one meal was missing came 20min after first one.
Ewa K . 2018-06-28
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Good basic food. Drinks expensive. Pretty much what you'd expect for a bar and restaurant on a holiday park.
JanG27 . 2017-10-12
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Our first meal was a carvery. This is only on a Sunday. It was very nice but not quite the same standard as a Toby Carvery, but good enough to enjoy. Our second meal was in the week and although it could have been better, was still tasty and enjoyable. I think the slight lack of quality is made up by the fact that it is within walking distance of the caravan we are staying in.
Roverlass . 2017-09-18
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Service was bad, forgot things and had to wait ages. The steaks were tender and lobster was tasty, but there was no lobster forks to get the meat out of the lobster, chips were dry.
Lynn B . 2017-09-02
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This Place was the worst ever. The staff are rude and the waiters don't listen to you. The food is rank and it is to loud to really eat. I reccomend you don't come here. It made me feel sick.
GlobeTrotting697476 . 2017-08-29
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Mi esposa y yo comimos en el restaurante Boathouse en el camino fuera de la ciudad para el fin de semana. Aunque vivimos localmente no había estado aquí desde que se abrió hace un par de años. Mi esposa tenía un bowl ensalada verde y tenía una pierna de puerco. Ambos platos eran buenos, aunque la mía era demasiado grande y yo fuimos unos costillas. Aunque el entorno es directamente en las orillas del Río Stour elegimos comer dentro porque hacía un poco de frío. Sin embargo entorno encantador. Planeamos volver.
Gerald P . 2017-08-05
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£5.40 for a fish finger sandwich and nearly £5 a pint! £2 for a Frootshoot!!! So expensive, hope a Wetherspoons opens up and puts them out of business.
Kevin S . 2017-07-29
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Staff was little slow in serving but overall was very friendly and helpful, food was average but price range is high which is average for holiday parks
Sarahlioness . 2016-07-30
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I ordered gammon steak with fries and peas. Very small portion for £11:80 myvwife had 1/2 chicken with BBQ sauce in a polystyrene container peas and fries not worth the £9:80 demanded for this meal and chicken was a very small half. We have been to Highfield grange before it was under new management parkdean resorts so need to lift their game somewhat as we won't tolerate this sort of shody food I will not be returning to the boathouse again I'm afraid shame as you have a captive trade and most restaurants would kill for your turn over
Mike O . 2016-07-18
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Ate at the bar & restaurant during our stay at Highfield, helpful bar staff, free wifi (but incredibly slow wifi) good choice of beers,wines etc food was average and not too expensive
Sharon H . 2016-06-15
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Checked in at Highfield Grange Holiday Park today and decided to eat at The Boathouse for convenience as it is on site.It was quite busy as expected due to being check in day and we were advised there would be a 45min-1hour wait for food. The children seemed entertained on the nearby stage so we decided to wait. The prices seem average for that type of resturant and the menu appeared to have a good variety of choice. 45min-1hr waiting time was more like 1hr and 35 mins - so a fair bit longer than we had expected. I don't really mind waiting if what we are waiting for is worth the wait - but it wasn't. For what it was I'd say it is certainly over priced. The meals are ridiculously small. I know when eating out you tend not to get big portions but this was totally ridiculous. The food was gone in minutes by all 4 of us and we left the resturant hungry! Kids wanted a pudding but I didn't want to have to wait too long again.I won't be eating here again - not because of how long we waited but because the wait really wasn't worth it.
PatriciaPierce83 . 2016-05-31
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Very bad service by most of the staff. the lady was using her hands to lift up the burger to check what was on it when she brought it to our table they seemed very confused when they brought us the wrong food, the portion sizes were very small some of our party had to wait a very long time even though their orders was placed first, They were not very friendly at all except one lady, It was very hard to find the manager when we were not happy with our food several phone calls were made before she arrived
cdickson74033 . 2016-05-31
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Thank you for the friendly, helpful welcome. It was great to see the young lady who has been there for three seasons and remembered us!The food is brilliant especially the fried breakfasts at really cheap prices.We had the breakfasts, the fish and chips and snacks.A friendly family restaurant - Thank you x
KayBelsham . 2016-05-30
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Food was good, Sunday roast very nice, staff very friendly and professional, value for money , there is a nice outdoor seating area which you can enjoy in the sunshine with an alcoholic or soft drink,
Sdover2015 . 2016-05-16
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We had a lovely meal well presented, This restaurant has a very relaxing atmosphere, with professional, friendly staff.
H W . 2016-04-25
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food was overpriced and took way to long to be served ,then found it was cold ,tables had not been cleared from other guests
marg1234154 . 2016-04-05
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If you like slow service, cold food and half the menu unavailable then this is the place to go! We'll give it a miss next time.
Steve W . 2015-09-03
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Food is good was better the first night as had to send the undercooked chips back, however the kind chef rectified this even tho he was clearly run off his feet he remained polite and happy.
gemmaadams85 . 2015-08-21
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Expensive, food was dreadful. We only had pizza and I didn't think you could ruin pizza, but you most definitely can. Kids meals terrible. Restaurant dirty and cold
Clair F . 2015-08-18
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very expensive , staff lack of knowledge about their own coffee machine , amongst other things lack of choice and signage
Scooby D . 2015-07-27
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the food in the boathouse on the camp site was too costly but that what i thought and the offers they did have was only to a certain time which was about 5pm, so if you was to checkin the site in the afternoon that first night you would not of known and get caught out
Nina A . 2015-07-19
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Far too dear and the food is very average. Good service from staff, but too dear. We ate there twice and were shocked twice!
Majesty57 . 2015-06-27
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Great service from a committed entertainment team at Highfields Grange Holiday Park in Clacton. We've been here for the last 6 weeks for 3 days a week and the staff in The Boathouse have been great. Kim and the team are great and will bend over backwards to help. Will miss them as this was the last week. Thanks guys.
Ebobs72 . 2015-05-14
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Great food. American style breakfast was lovely. Entertainment was good fun every evening. Nice decor. Refurb looks good
Bethany C . 2015-04-12
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We had dinner in here most off the week as it was so nice , kids loved it and all the staff made me and my family welcome. When we come back we will be in for more food see you next year
Craig L . 2014-12-11
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I loved the breakfast, 2 x full english for £6. In the evenings, 2 main meals for £10. Didn't have to wait long and all their food is fresh, not left somewhere and reheated.
Mike C . 2014-10-10
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Stopped here as has outside area. Lovely sunny day, only cater hot meals for children. Couldn't get anything else, asked for a ham sandwich and they couldn't do it as not on menu. I had a wrap it was fine , you get exactly what it says on the menu. If it doesn't state any extra like a garnish you won't get it. Wrap on a plate is exactly what I received . Not somewhere I would go again.
Onions18 . 2014-08-28
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Well the food is no better than last year in fact it's worse. The menu is a poor copy of a hungry house menu but more expensive. We ordered food and waited a 30 minutes plus. I ordered a southern fried chicken burger and chips, the chips were cold and the burger dry, sent the whole meal back and only got new chips. Spag Bol what a joke he only had to warm it up and could even do that, this is the last time I spend my money on crap food.
Jim O . 2014-08-28
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only ate there once that was enough the language that came from the womans mouth that served us was disgusting especially infront of young children.
nicola g . 2014-08-24
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We had our grandaughters with us and there was a nice variety of food to please all their tastes. The food was well presented and plenty of it. The only down side was the price it worked out roughly £9 per head for a main course plus a drink.
Andy Y . 2014-08-01
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Fantastic food. Fantastic staff and fantastic entertainment.Love the place :) Always friendly and always there to help you. Especially the entertainment section. Always have a laugh and very good. Thanks for all that you do.
mandalittle . 2014-06-27
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We loved the breakfast in the morning we went everyday , the only thing iv got to complain about is that it is small but that is it other than that it was lovely
Luan P . 2014-06-12
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Great value and friendly staff experienced on our stay.Food was very good,range of drinks equally good.Had no issue with this facility on this holiday park.
Tony M . 2014-05-28
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30 of us recently stayed at the caravan park with most of our party being children. As a large family group we all wanted to dine together. The chef in charge whilst we were there went out of her way to ensure we all sat together every evening and our food was served at the same time. As we were a large group she sat us all in the function room which meant the kids could run around and not bother other people. For the Sunday carvery she made sure there was enough meat for our party. Big thanks to this woman. Not many restaurants would go out their way for such a large group at short notice. Good kids menu too.
Mel T . 2014-05-03
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Food was to a very high standard and also quite affordable. They were a lot of choices and also good childrens menu too.
Rebecca L . 2014-04-21
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Went in, mega wait to be seen, staff not to interested, food not very hot , I felt it had been sitting around in the kitchen for quite a while, could not get a free refill as no staff came up to ask how we were, will not go back.
dennis s . 2014-04-03
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I have been going on caravan holidays for years with my friends and all our 22 children , Highfields is by far my favourite park. They have a much bigger restaurent menu than the others with plenty of options for vegetarians which the others don't have and plenty for the children to keep occupied x
ClaireMichelleW . 2013-08-27
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The food is very basic and not cheap either. Very few things on the menu are cooked fresh, I have eaten in the restaurant / cafe a couple of times and have found the food to be a bit hit and miss, you need to look for things that need to be cook from fresh ( steaks, fish and chips etc) stay away from the curries and lasagnes. Hope to see a better menu next year.
Jim O . 2013-07-25
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