Based on 9 opinions finded in 1 websites
Based on 9 opinions finded in 1 websites
Nº 1144 in 1489 in County Durham
Opinions
These guys are amazing we travelled from a night out from near Newcastle for a pizza! We got there and they were closing however they made us a pizza and it was the best pizza ever… as always!! Thank you guys. Ps they’re fit
Kayde Charlton . 2022-09-10
MORE AT Google
First time at ROF59 so I looked forward to it. I hadn't realised there was a separate restaurant (The Blitz) at the side and so when you're at trampolining, for example, you head in to the restaurant to order your food. I chose from the breakfast menu which is available until 11:30 and got a sausage sandwich and a egg and cheese wrap (special order I guess, not an actual menu item as I asked for hash browns included in the wrap too) I ordered it at 10.49. I took two cappuccinos and had to get takeout cups to have them outside of the restaurant (this annoys me because I hate creating needless waste!) Anyway, the food took until 11:17 (26 mins) to get to us which seemed like a very long wait for some breakfast items. The place wasn't very busy and we were the first party group in for the morning. Maybe it was that the kitchen were short-staffed. I'm not sure. The food itself came in OK, except I asked for hash-brown inside my wrap with brown sauce inside and joked "basically copying McDonald's!" so I had to build the wrap myself the way I wanted spreading the brown sauce inside after putting the hash brown in. The staff were generally good, coffee tasted good and the space of the restaurant was great. I like the theme and the bikes on the wall were pretty cool to see. I'm sure I will be coming back again to try them out for their main menu selection which does look promising! If you like this review, please support by leaving a thumbs up and post to your friends using the share tab 😊👇🏻❤️
Scott Akoz Photography . 2020-09-01
MORE AT Google
This space just doesn’t work as a resteraunt. It feels like you are sat in a freezing cold warehouse. It is devoid of any ambience or personality. The seating is bizarre. A mixture of cold hard benches and leather studded sofas. A stove sits proudly in the middle of the vast empty space but is never lit. A bench capable of seating 8+ swrves no purpose as it has no tables ? Staff lack any of the skills required to create a warm welcome. Clearly zero resteraunt experience or training. The food is Ok, but the menu is dull and predictable. Feels like it’s on the verge of being closed and converted into something else. It should be as it really isn’t suitable for a resteraunt.
Steve Dougan . 2020-01-02
MORE AT Google
These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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94 Opinions
Lady on counter so unwelcoming never smiled said please or thank you aggressive on phone to other customers while i waited for my order. Told me order was ready never said thank you I saud thank you and goodbye and no response very poor customer service. Food was nice but won't go back due to rude customer service
139 Opinions
Absolutely disgusted in the customer service ordered 3 pizza from store. Ordered ham and pineapple for my 2 children, my son said the pineapple didn't taste right. When I tasted the pineapple it was sour and fermented and had gone off. I phoned the store up to explain and the only thing he could do was to send me another pizza out but it would have the same pineapple on he said as it all comes from the same tin. I explained what good would that be to us, fermented pineapple can cause sickness and diorrhea due to the bacteria why on earth would we want another one and risk given it again to my children not helpful at all very disappointed and will not be ordering again, shocking to be serving this to customers.
1079 Opinions
Reported to the Food Standards Agency. Glass in a chicken pakura, the 2 of the 4 that I didn't eat obviously went straight into the bin. Never in my life. The 5* Food Hygiene rating obviously isn't foolproof if something like this can happen. I wouldn't even expect this at a burger van.
637 Opinions
I have same issue I have sent my application special delivery guaranteed and it says delivered and signed but when I keep calling them they say nothing on the system. We want answers because we have paid for the service what’s wrong with you people. Is there any management or they not bothered to sort people applications