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4.2

Based on 1.516 opinions finded in 1 websites

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Nº 281 in 672 in Warrington

CUSTOMERS TALK ABOUT DISHES WITH..roast
Score
OpinionsNoteGoogle1.5164.2

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Good food, good ale and friendly atmosphere.

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Jeff Lowther . 2024-10-13

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Good food ,good atmosphere nice clean rooms would defo come again

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Ian Mcglone . 2024-10-12

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Stayed here whilst working in Warrington. The room was good, comfortable and spacious. No complaints there at all. The room was clean and the shower powerful so happy with that. Evening meal wasn’t great. Went for the fish and chips. Priced about the same as everywhere else, £17 ish I think. Fish was just soggy so left most of it. Woken up the in the morning by the fire alarm at 7. Lots of confusion but it was a false alarm. Slightly annoyed in that there wasn’t even a “sorry about that” just no comment at all when we then started an early breakfast. And then the breakfast. Bacon or sausage sandwich or omelette. That was it. Not what I was expecting at all. In general, the hotel is nice enough in itself but I probably won’t stay there again. Just not for me. alarm at 7. Lots of confusion if it was real

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John Carey . 2024-10-04

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It’s our second time coming here and our second negative experience. Food: most of us had a roast dinner and the veg was from frozen, the roast potatoes were dry and hard. Some of our party said that the meat was dry also. Service: while each time we’ve asked for the bill to be split between family’s as each time we’ve come as a large party for birthdays and family gatherings, they refused to do this. Okay, that’s fine. BUT, today the bill wasn’t adding up after we had all paid our portion plus tips. The manager asked for us all to show our bank statements to make sure we’ve all paid. It turned out that their systems was slow and one of our party’s payments wasn’t showing on their system yet. But I was absolutely shocked that someone asked to see my bank statement to make sure I’d paid. It was embarrassing and completely unprofessional. The manager was also being sassy with my partner when he wasn’t happy with us all being lined up to show our bank statements. That’s why we always suggest doing separate bills at the start to help with this nonsense. Although the location is beautiful, we definitely wouldn’t be returning because of our past 2 experiences.

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Jodie McGovern . 2024-09-29

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We had the Sunday roast which was very good and a generous portion. It's very dog friendly and the staff are very friendly and helpful.

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Kevin McHale . 2024-09-29

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Went for a meal only, expensive for what I'd call average food.

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Gareth Fairhurst . 2024-09-16

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I didn't stay here I only ate dinner, the menu selections were ok, food was nice but not particularly special. Clean and tidy staff very attentive

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Stephen Barrett . 2024-09-14

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The food overall was good. The menu has some unique options such as pork roulade if you are looking for something you can't easily do at home. However, the ribs were overcooked and I have seen in other reviews that this is the case so I think it is only an issue with that dish. In terms of the service our waitress was very accommodating and knowledgeable, but members of staff were gathering and chatting in between a doorway which had frequent foot traffic and it was a bit uncomfortable to walk in between them to get past.

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Nathan Ramsden . 2024-09-07

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Nice hotel, bit dear for what you get though. £110 for B&B. The breakfast could do with starting a it earlier, as 9-11 isn't really great timing. Bit far outside Warrington, but everywhere nearer was fully booked.

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Alan Redman . 2024-08-30

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Lovely location but the food was dire. In the way that it was very restricted and massively over priced. I wouldn't attend again unless the menu had a revamp and prices were reduced.

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V Keavney . 2024-08-30

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Really nice place to meet greet and have a meal. We just had a drink after work. But looks absolutely great for a meal...

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chris clayton . 2024-08-24

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Good food and service . Food is limited outside though as are the selection of drinks

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christopher0269 . 2024-08-21

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Wish someone would buy it and sort it out. Bad overpriced food, bad attitude staff. Update: £6.30 for a pint of Guinness!!!! This is INSANE!!! Never coming here again cheaper at the Hilton.

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Jonathan Edwards . 2024-08-12

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House burger was very nice. Good atmosphere too.

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Ian Redden . 2024-08-09

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Absolutely brilliant Food was delicious

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Keith Ryder . 2024-08-04

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The shef they have now does my stake the way I want it and cooked to perfection the last shef I wouldn't let him do me a tin of beans this shef give him a try Mint.

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John Nuttall . 2024-08-03

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Stayed here for one night, function on in the restaurant, very loud , rude staff, average food , only 2 star food and hygiene but displayed 5 star. Bedroom large but lacks maintenance, bathroom had a leak and was smelly. Poor food , no sleep rude staff . Don’t recommend

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Julie Boden . 2024-07-27

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Miserable £10 Cheese and Onion Omelette lunch.

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derek croll . 2024-07-24

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Had a very nice meal on Sunday night. Service was very friendly. Thank you.

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Edwin Van Zuilen . 2024-07-22

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Nice dining room and excellent service. 3 of the 4 meals were also good. However the rack of ribs were overcooked and very chewy. The sweets were delicious more so as we went on half price Tuesday.

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Roy Evans . 2024-07-20

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Lunch was okay, staff did a good job

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Anthony Esang . 2024-07-18

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Walked in on a really busy Sunday lunch and were met with a delightful genuine welcome, despite having no booking. We were told that the Bar had walk in tables and given they were fully booked there might be a small wait on food. We had an exceptionally presented Sunday roast and the children's portion was very generous. We were updated regularly with potential wait time and the food actually arrived quicker than we had been told. I recommend the Primativo red wine which is only £29 and tastes like a £50 bottle. The staff and quality of food are excellent and deserve applause.

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Rebecca Fowler . 2024-06-09

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Had the most delicious lunch there with my brother. Great atmosphere, great food and friendly staff.

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Sue Hicks . 2024-06-07

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We came here for a meal with friends for my birthday. It's an absolutely great place, friendly and polite staff. There was a band on and a steam fair. The food was delicious. I had the steak cooked to perfection. My friends had the hanging chicken, kebab and they said it was very nice. Lovely out door seating area with a play area for children. I would definitely recommend a visit

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Joanne Cox . 2024-05-28

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We stayed over the May Bank Holiday - and the room, service and food were all 10/10! The staff were lovely, the room was luxurious and the breakfast was self serve but had everything you needed for a full English breakfast. Highly recommend staying at The Black Swan - thanks to the team!

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Michael Anderson . 2024-05-27

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We recently stayed at The Black Swan in room ‘Elmhurst’. The location is brilliant with quick access into Manchester Central. The building itself is very pretty and there’s plenty of parking. The staff are so lovely and made us feel very welcome. We had breakfast on both mornings and it was pretty standard, breakfast is made to order and they will make what you like, how you like it. Unfortunately we felt abit let down by the room. Size wise it’s lovely, spacious and the bed size is great. Overall the room wasn’t very clean, there was still bits left on the floor from the previous user like peanuts and bits of tissue, the bathroom needs updating quite a bit, there’s a huge crack on the toilet seat which is then broken so sitting comfortably wasn’t an option, the taps on both the sink and bath were very dirty, everything was extremely dusty and it just needs a thorough clean, and bits need replacing. The bed was like a rock, it was so uncomfortable we’ve both woken up with sore shoulders and lower backs. Only two of the ceiling lights worked and only one of the lamps worked properly on the right side of the bed. Overall we had a pleasant stay but the room really needs cleaning better, anything broken needs replacing and if there were bed toppers or better mattresses our stay would have been majorly better.

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Della . 2024-05-26

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The food and staff were lovely, lots of home made grub and a good selection of drinks

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Geoff Peacock . 2024-05-25

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Really nice place to stay. Rooms extremely clean Food was also really good Staff friendly and helpful

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welsh Boy . 2024-05-24

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For posh people, I'm not allowed in😬 Also its a complete lie, loads of white swans but not one black swan? Swan supremacy at it's finest!

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Chris Shaw . 2024-05-23

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When service is on form its a great place. Lovely outdoor area for the kids, amazing food and beautiful scenery. Not had an issue recently with regards to service and staff have been welcoming and lovely. We'll be back.

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Emma Ridgeway . 2024-04-11

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A fine stop off to meet friends en route home from Molineux, a comfortable bed for the night and a filling breakfast in the morning 👍

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Niall Baird . 2024-04-08

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Joined friends for lunch on Easter Monday. The food was very tasty & the staff were extremely helpful nothing was too much trouble. I would definitely recommend

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michelle wilkins . 2024-04-04

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One night stay, in a great location close to family. Staff were very friendly and accommodating. Bedrooms and bathrooms are spacious. Slight noise from bar, but not a problem we slept really well. Highly recommend this hotel.

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Amanda Wilkins . 2024-03-30

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Lovely warm welcome for our first time visit, drinks only this time but we'll be back for food soon🙂

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Nick Kendall . 2024-03-16

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Went for a meal yesterday on Tuesday 5th March 2024 with family. I had to send my meal back just couldn't eat it. Standards have really gone down

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Lorraine . 2024-03-13

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Went for a meal the first time,will not be a second time,had the lemon chicken,chips and Mediterranean veg,the chicken was tough no taste whatsoever of lemon,the chips were hard and the veg was cold,will not be recommending to friends,on the upside the staff were very pleasant and the place was clean.

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Elaine Beaumont . 2024-03-12

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Worst sunday dinner I've ever had

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dave owens . 2024-03-12

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A large car park leads into the restaurant and reception. Friendly, professional staff made check-in easy. The room was clean, fixtures and fittings were in good order. Very quiet in the evening.

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Victor Szendzielarz . 2024-03-11

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Great hotel, nice dinner, limited breakfast but adequate. Bar shuts earlier than you might expect (if no one is in, it's shut by 10). But it's ideal for work and comfy beds.

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Richard Potts . 2024-03-05

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Went for Sunday lunch, food was nice but not very hot, food was warmish but plates were cold.

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Andrew Cawthray . 2024-02-25

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Stayed overnight as a treat for Valentines.Room very nice,restaurant and evening meal also very nice.Breakfast was a massive let down.Continental,which Conssisted of cereal and croissants. No full English.But you could have a bacon or sausage buttie.Poor.

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BERNIE Ryder . 2024-02-15

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Brilliant place to stay over ,really enjoyed it room was top notch food was amazing staff friendly Many thanks Daniel Pearson

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daniel pearson . 2024-02-10

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Absolutely gorgeous food, lunch with ky friend, it was just lovely,, great service great food brilliant pleasant staff really attentive xxx

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Alison Payton . 2024-02-03

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Had a lovely meal here with a group of friends good service and very welcoming

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Liz Maher . 2024-01-29

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Nice pub lovely atmosphere, food is really great.

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David Trenbath . 2024-01-22

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Very pleasant pub. Lovely atmosphere and friendly staff

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Shelley Callen . 2024-01-04

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Not stayed in a room so can not comment on that, food a little bland but good sized portions..

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Carol Edwards . 2024-01-03

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Only used the bar restaurant but our meal was lovely and the staff friendly and efficient

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Dave Spencer . 2023-12-31

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Jan 2023 visited first time - Friendly reception, good service and interesting food. Also a few good beers. Not super cheap, but can't have everything! As mybson had recently to nearby Cadishead, we've deen a few times since and been disappointed. Most recently Dec 2023: visited last time - friendly reception, good service and poor food. Had the Christmas menu. The starters were uninspired, but OK. I had "beef cobbler". No sign of a nice soft dumpling cooked in the stew. Instead a very dry crumpet with hard cheese on it had been placed on top of some beef stew. I was unable to eat the crumpet. Had difficulty cutting it. To be fair looking at the menu toasted cheese crumpet was also mentioned - but I would be very surprised if the person who cooked this had tried eating it - the person serving it said they hasn't. My son had a mediocre roast turkey dish. We won't be back for a while. Pity

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Malcolm Hawton . 2023-12-30

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Really enjoyed our food. Disabled friendly. Will definitely recommend.

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Liz Hughes . 2023-12-28

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Food at the black Swan has always been rubbish, I didn't want to go for Christmas Dinner as I knew it was going to be terrible, but £160 later I was correct it was absolutely terrible, ino staff hate working Christmas day but don't take it out on the food, turkey was good but as usual vege was hard and under cooked, they boiled the roast potatoes then forgot to roast them, the food is terrible it always has been, they clearly don't have a competent chef who can run a kitchen, its rubbish always has been alway will be, iv had hospital food better. I'm not a chef but I can cook better than this rubbish 😒

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Darren Morris . 2023-12-26

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Friends service and great food!

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Tony Hunt . 2023-12-22

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Just had lunch can comment about rooms

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Paul Donnelly . 2023-12-22

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Always a delight returning here. One of my favourites. Food wonderful. Staff polite and helpful. Many thanks.

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Amanda Bretnall . 2023-12-21

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We stayed for our daughter's wedding in the pub. Fabulous day nothing touch trouble. Staff amazing food excellent. The rooms for all the family just so clean neat .First class would recommend. Margaret

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Margaret Wynne . 2023-12-18

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Updated review 16/12/23: Sorry but I've got to downgrade my rating for this place, we never came here for the food as it was never great but this last visit the food was pretty awful. We had the Christmas seasonal menu and chose the turkey, the restaurant was not very busy so there's no excuse that they had to mass produce it - the portion was meagre, the turkey was thin and overcooked, the veg was tasteless and overcooked, the pig in blanket was the an inch long and that was bigger than the piece of stuffing we received, the roast potatoes were actually okay but the gravy was thin, weak and watery. However, the pudding was nice, we had the black forest brownie but it should have come with ice cream really as it was too claggy without. Really can't recommend the food here, maybe just have the burger or fish and chips if you need to be here, hopefully they shouldn't be able to screw that up too much. My old review: This pub gets 5 stars for the attractive garden alone - brilliant for children to play in - zip line, swings, climbing, slides, a tractor; also pleasant for adults - plenty of tables in shady or sunny spots, lots of parasols, a duck pond. The food is nice though the menu is perhaps a touch boring but the desserts and ice cream are very good. The choice of drinks is good, apart from there not being much in the way of craft beer. All in all, it gets a BIG thumbs up - we'll be back soon.

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matthew wilkins . 2023-12-16

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Great menu, Great surroundings, brilliant just for a beer or family meal. Staff really helpful

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Shane Baulch . 2023-11-28

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Nice place and nice food to spend a couple of evenings in

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Craig Stringer . 2023-11-28

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We took our whole team from work out for meal here at The Black Swan. The restaruant was fantastic, everyone enjoyed the wide range of choices on the menu. We all had three courses and every course was excellent. Thank you Blank Swan for helping us really enjoy an excellent evening.

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Nigel knowles . 2023-11-22

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Usually go 3 or 4 times a year for the Sunday roast. You get a decent portion for the price. Staff are always polite and helpful.

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Tony Joe . 2023-11-20

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The fundamentals were all good for my stay - spacious bar, large bedroom, friendly service, clean. What kept this from being a five-star review was the average dinner, broken iron, and highly limited breakfast. Modern interior lacks some authentic character. However, this would be a fantastic family venue for a lunch or dinner. I can imagine sitting outside in the large beer garden on a summer day enjoying a meal as part of a larger group, with plenty of space for children to play.

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Keith Howell . 2023-11-11

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This pub is DOG FRIENDLY in the bar...great food at reasonable prices. Recommended.

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Mervyn Tonge . 2023-11-11

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Food always delicious and staff great

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Richard Harris . 2023-11-09

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Rooms clean very good place to stay have a drink it’s good service 5star location is in middle nowhere

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Freddie Coulson . 2023-10-27

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Nice place to drink outside. Wouldn't go for food as I don't think it's worth the price.

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Elliot Finch . 2023-10-13

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Came here on Sunday for a family celebration. Lovely location, excellent play area. Had the family £40 Sunday feast such a let down. Barely any vegetables (enough for maybe 2 people) Yorkshire puds were good size but was burnt round the edges, and to top it off it was barely warm - definitely a hot plate situation - the mash itself seemed like it was nuked in the microwave as it wasn't very creamy and had a bit of a crust on it. Won't be returning for the food as the standards are too low for the price tag. The actual 'drinking' leisure side of things were pleasant. Didn't try desserts as for the size from other patrons portions it was not worth the price tag either.

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Melanie Lomax . 2023-10-11

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Food really nice staff very friendly can't rate rooms never stayed the night

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Gareth Finlay . 2023-10-02

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Lovely friendly staff. Food fantastic

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tracey Davies . 2023-09-20

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