The Black Horse in Liverpool

Been Coming To The Black Horse For The Last Two Years And Can Say They Throw The Best Evens For All The Family, From Kids Halloween Parties And Breakfast With Santa To 80s Nights And Tribute Days For The Older Generation. Bar Staff Are Spot On, Nothing Is Ever Too Much Trouble For Them And Will Always Have Laugh And A Joke With After Pouring Some Amazing Pints Of Guinness Food Is Always A Must When We Come In, From Fish Fridays And Burgers Wednesdays To Amazing Sunday Roasts Keep Smashing It And Thank You For All Your Service Over The Years

Won't lie wasn't expecting to much but the food was absolutely gorgeous and the staff kieran especially was very helpful especially with the lady we were supporting as she has persific dietry needs,thanks guys for giving us a great start to are day in Liverpool

Horrible abusive staff,,rude aggressive.way of talking to customers..We heard the quiz was good so thought we would try it..we enjoyed this and were made to feel welcome by Ian and the other quizzers..We were told to " get out now" literally immediately after buying drinks,as last orders was called. The staff were complaining to us that they would be sacked if we didn't leave apparently this came from the manager....What started as a good night was quickly ruined by the awful awful staff.This was once a real family local which over the last few years has deteriated and become just about the money at the expense of customer service and hospitality..STAY AWAY..

Nice Staff but we waited ages for our food to come, It Wasn't busy when we arrived, Atmosphere was good.

Always amazing food at great prices here. Decided to have lunch here today (build your burger deal) and portions were so big couldn't even finish. Quickly and friendly service from the staff Louis and Nikki. Next time will try and Sunday roast! Will be back soon

Good price for food especially when there is deal, and the quality is not bad, but you need plenty of time to be eating here(suits for elderly to kill time I guess?) Have been 2 times here, standard things like fish and chips/Sunday roast takes about 45 minutes-1 hour, even when the place was less than half full. May consider upgrading kitchen/hiring more cooking staff, or concentrate on being a bar for drinks only.

A Good place for Families to enjoy a meal and a Drink, Very spacious with High Ceilings. Nice outdoor Area at the Rear with a Beautiful Bowling Green Also Nice to watch on a Sunny weekend if you like Bowls 👍🏻

Great food great atmosphere and service. food is reasonably priced and drinks were the same. Variety of cocktails to..

Me and my friends were in old Swan looking for a nice pub for some food and drinks 🍺 we were going to go to the Whetherspoons but we thought we’d try the Blackhorse what a pleasant surprise we got the service was first class it was so friendly and welcoming we had food which was awesome the drinks were perfect The Staff were so nice my friends said how nice it is to go into a pub today and treated like VIPs the whole experience was amazing 🤩 we I’ll certainly be coming back as will my friends. 👍

Big lad behind the bar ,dusnt like ringing the bell for last orderdes cos he want to get off early ,, should he be in this job ? Loads off people got refused cos of his life style ??? Is this right , ?? I confronted him , cos off his big statue he thought id back down ,, so wrong , his badge will be getting ,reported ,, oh sorry i called him a dickhead cos he never rang the bell ,,, wudnt serve me or my mates ,, we were at a wake ,, great business for the blackhorse old swan

we call this caspers its a long story lovely old pub nice staff good food beer and entertainment

Nice pub very friendly staff and very good service plus the pub was very clean

Very slow service no ice cream for well over 1 and a half hours it's not the first time asked for money back in the end

We went for a friend's birthday we had the roast dinner and it was really lovely we all had a great day Dave the chef is a brilliant cook and a friend who's birthday is next week wanted to go to the stag and rainbow for her birthday but after having such a lovely dinner has changed her mind and now wants to go back to the blackhorse for another roast

Lovely service and food. Friendly family pub.

Amazing service bartenders were lovely and very helpful when helping me decide what I wanted to drink. Great knowledge on the wine will deffo be back

Booked for a meal and arrived on time. Table was full of glasses so we cleared it ourselves. When we went to order our meal we were told that they were not taking food orders. When we explained that we had a booking we were told quite rudely that they were not taking food orders for at least two hours. I cannot believe that the good reviews we read before we booked are genuine. The bad attitude of the staff completely ruined our day. I would never go there again and would strongly advise against anyone else going either.

Bar staff are the rudest I have come across, tables filthy after being there a hour still wasn’t cleaned! Food was just awful! Chicken wings where so dry and the smallest things I have seen

Always wait so long for food hardly anyone in but food is an hour wait & have to ask for cutlery! Some staff are rude & miserable

Waiting over an hour for our food, food not the greatest but was filling not good, getting told last minute about food not being available after waiting half hour of waiting

We were doing genealogy research in the Old Swan area. The Black Horse was owned by William Shaw years ago. His daughter Mary was wed to William Hodson. They eventually moved to Canada. Nice friendly pub.

Lovely service friendly staff great Excellent place

Pool team are great, bowls team are nice too. Staff very friendly, prices are slightly too expensive. Other than that faultless

Didn't eat but others in our group did and they loved it. Great atmosphere and fab service..Thanks to all staff.

Great pub but don't leave early

Went at tea time for food to get told the chef was taking an hour break because he hadn’t been on one all day then got told food wouldn’t be back on after his break the kitchen was closed terrible

It's a pub with a thriving work ethic

My wife collapsed outside after being dropped off. The staff and customers acted very quickly and really cared. They took her inside until she was mobile again.

always decent pub to go to friendly bar staff decent food sky sports really nice pub

Just been here today for Christmas dinner with my family.. the food was lovely and the staff was absolutely amazing.. nothing was to much trouble especially jade and Nicky absolutely beautiful people and we will Definitely be back xx

Waited 45 minutes for simple food to be delivered

You always wait to long for your meal 40 minutes, meal average, staff don’t look happy so makes you feel uncomfortable

Cozy and warm, appears busy most times

Great meals at very good prices 👍 thanks

It is my local. I go there occasionally and watch the good luck. And of the occasional bet with me, friends.

Doors always open even in November , sorry staff its not all about you's being warm , it's blowing a gale and you are opening all the doors , need to give consideration to the customer sitting there freezing cold !!!!

I don't really do to puns now days due to the large volume of knob heads, but this pub is perfect for the quick quiet pint, the staff are friendly and so are the locals, I shall be going back at some point

We had a lovely time at the Black Horse. Food was great, came out quite quickly and all meals were really tasty. we had a build your own burger and children meals, really great for value. Staff were great. they were friendly and helpful and accommodating to the kids. we regularly go for food and a couple of cocktails when out on a night out and we will defienlty be back for dinner.

Love the food especially the burgers like they way u can customise it also love watching the horse racing and the kids claw machine really recommend this pub always friendly staff too! 🙏❤❤❤❤❤

Friendly local pub. Bright and clean. Serves great Guiness.

Had such a fantastic time at the black horse, staff are absolutely brilliant and would highly recommend Guinness off the man with the beard

Straight to the point. What a scruffy place this has turned into. Seating ripped with foam hanging out of it. Carpets minging. Mold on top of the radiator in the gents toilets just below the hand dryer it’s that black an thick you could grow mushrooms out of it. How this has gone to the scruffiest public house in the swan beats me. It used to be the best. Won’t be getting mine or my family’s custom any more until they rip it out an revamp it. Just looks like a tired old dump. 10/10 for the staff tho. No need for the management to reply with a scathing attack on my honest review simply pass it on to Greenkings. It’s not you fault. 👍

Popped in Tuesday afternoon to have a late lunch. Ordered drinks but when trying to order food was informed they did not have a chef for the next hour? They had very few customers but I guess not offering food was not helping? I went to the Wetherspoons just up the road. They had both a chef and customers.

I wanted food at just before 7 lady behind the bar said stopped serving even though meals kept passing me

A little old outdated need a new look

Nice pub, nice beer. Only had the one drink so next time I'll have more than 1 and that should get the extra star!! Thanks for the reply.

Went last night with my son and daughter in-law. I haven't been for a while. Bar man very horrible only asked how tall he was because he was like a giant he needs some customer service manners shouldn't be working in that industry what a horrible person ARROGANT is putting it mildly

The burger meal we had was lovely and well worth the money staff were friendly and helpful it wasn't very busy would definitely go back there again

Love this greenking, where from ilkeston Derbyshire an visit family we always meet up every 2 months in here usually around 10 of us we eat here the food is served quickly and it's clean an a great atmosphere Well done staff

Brilliant pub food, friendly staff we always return

Love the pub. Staff are lovely and friendly, foods always gorgeous. Were always visiting :)

Disappointing Went on quiet night. Saw only 5 other people apart from us eating. Waited approx 35 mins for meals. I ordered a fish meal with tartar sauce and it arrived with chilli sauce. No condiments were on the table or offered when being served and by the time the sauce was changed and we had waited at bar for condiments the meals were virtually cold. Bar service fine plenty of screens for sport nice outdoor space but can’t really recommend for eating there.

Good atmosphere, nice Guinness 👍

Would give this place a wide berth if I was you. The Managment are so two faced it’s unreal. Went for tea there at 7pm. Was told abruptly that kids was not aloud in after 8pm which was fine as they r the rules. Ordered our food. Got the food wrong. Thought oh we’ll mistakes do happen. Order a drink on the app. Waiting 10 mins hasn’t arrived. Partner went to the bar to see where it was, was told that we wasn’t having our drink as we had kids with us and they close in 5 minutes for kids. But ordered drinks 10 minutes prior. But accepted the order and payment. So they waited untill 5 minutes before kids had to be there to tell us no we couldn’t have the beer we ordered. After that I said could I have a refund please. It was like “yer it’ll go back on ye bank card” in a really rude attitude. So finished our first drinks waiting to go. Sent my little ones toilet. Then I went to the toilet. As walking to the ladies. I see said woman who had a awful attitude talking to a set of other customers about what I said to her. I was shocked that she was so two faced and when I walked over to her to say erm excuse me r u talking about me. She then said no I wasn’t. But I stood there and listened to her gossip about me to them. One thing is if your unhappy with a customer then fair do’s but one thing is make sure ye don’t get caught slagging that said customer off to other people in the pub. Wouldn’t go near this place ever again. The woman in charge don’t know her name but she’s a very rude woman. Was told that the refund would go back on to my card in the next few days as they cancelled it and gave me a receipt. I’ve checked again today and the payment has gone through to them it didn’t bounce back at all. Just wanna say if they would of handled the situation better I wouldn’t of wrote this. But hearing the woman talk about me to other customers while I was there and her back was to me she didn’t know I was there was something awful. Then to say she didn’t after I heard her just wasn’t very nice. I spoke to her at the table as well when she walked past and said I found that really belittling what u did infront of other staff and customers and she just shrugged her shoulders turned around and walked away with out even saying sorry. Just disgusting customer service and attitude from them.

Great pub, staff are great, nothing too much trouble, food is great, plenty of screens on displaying different sports, plenty of seating available, people who frequent the place are normally very pleasant and cheerful, there's a bowling green in the back which is great to sit outside in the better weather, there's parking close by but be warned if you park in black horse lane next to the pub the traffic wardens can be a bit keen

Friendly attentive staff, great atmosphere, really nice food, great choice of drinks and nice to see the facilities are cleaned regularly, all in all a lovely afternoon, would highly recommend

Been twice with family both times turned away saying they have stopped taking food orders has the chef is having a break ... both times there are other people eating ... staff not in the slightest bit bothered ... won't be coming back a third time

Good pub for a decent lunch and pint when out shopping in the Swan.

Good pub. Very friendly helpful staff. Food is always fresh and hot. Hand pump beers are kept well, very important as we are camra members ! This is the best pub in the area.

Met friends- ordered food and drinks at bar, and got all meals together in a timely manner. Staff friendly and helpful and food excellent.

Came for the all day breakfast. Was very enjoyable. Friendly staff.

Friendly and fast service! Always come here with my kids its value for money.

Great staff. Really Good food.would give 5 stars, but food took a while.

Nice food , good prices, pleasant staff. All you need really

Good Guinness. Good cider Good company

Food was pub standard food, nothing too exciting. Steak was wafer thin though so when I ordered it rare, it still looked well done.

Food is good value for money and delicious I like comimg here

Great atmosphere, live music, live sport. Decent prices, for food and drink. My favourite pub to visit this one.

A great friendly pub with good grub.

Good night, good quiz too every Wednesday. Nice place

Thank you to Nicky, Charlotte, Tracy, Paul and all the team at the Black Horse for a magical breakfast with santa and his Elves this morning. The kids had so much fun, thank you

Lovely staff, lovely food! A very warm & welcome place to dine

Robbed ordereded a single brandy and diet coke got charged over 6 pound byw food shot too

Has vegan options for the main meal!!🎉🎉

I enjoy visiting the black horse on a Friday and Saturday for the d.js. Me and my friends have a ball. The D.M.F raspberry shots are amazing and 3 for £5 you can’t go wrong. Thank you to the staff for always being amazing and always going the extra mile

Absolutely useless, went to have food and there were "no plates ready" waited for 45 mins and still no food available as no plates were washed, we could have ate and been home by now if we had gone to Wetherspoons. That being said when the food was eventually available it was very good.

Food is cooked lovely, good prices to

Had a pint of madri whilst waiting for my bus my fave lager at the moment spot on, pub spotless and staff nice and welcoming well done guys and thank you

Nice place, friendly staff. Cheap pub food. Get what you pay for so can't grumble. Be good if greenking got a few more vegan options

My opinion as one of the best pubs around the area just now, calm atmosphere, pleasant staff, selection of beers amazing. Management are doing their best to get people in, planning events are constantly posted around the premises.

Stopped to watch the match. Friendly atmosphere. Food ain't bad either.

Well priced food, served hot and on time. Was busy but definitely worth going again

OK food, lot microwaved food thou

Food was lovely, but waiting one hour wasn't

I met my friends for lunch and the staff were extremely helpful, accommodating and polite. The food was delicious. Looking forward to our next meet up at The Black Horse

Cracking place, we came up from Derbyshire to visit family, we popped in the place to asked if we could eat my granddaughters birthday cake on their premises, they were more than accommodating and put cake in the fridge until we were ready to present it to our granddaughter, a patron of the pub even let the candles, lovely staff, great food, we'll be back..

Food was lovely. Took mum the other day for a chilled afternoon. I had tikka chicken and mum had the seniors deal. Mum chose sausage and mash. Portion sizes were good and staff were really friendly. We was served by Vicki who was really polite. Thank you

Friendly staff, plenty of tv for sports, spacious outside area which is lovely getting the last of the evening sun, amazing food, my only issue is they don’t sell WKD ☹️

Visited recently...staff attentive and pleasant ..food good and overall nice spaceous pub inside and out. Will definitely go back

Great friendly staff, nice food and good sitting inside and outside :)

Nice pub with plenty of outdoor space too 😁

Spacious traditional pub with very good food

Spacious, especially in the backyard with small football field, a seperate area of seating for nice weather, good ambience... Staffs are very amiable...big screen TVs, live/record Music etc are notable...

Food very reasonably priced, and it was quite nice, but the slowest service ever. We ordered the three course special. It took over 2 hours for us to get our meals and it wasn't very busy in there at all.

Staff are great especially Barbara 😊

Since new management and updated menus I love it here now, and I’ve been coming here for a long time. food is delishes top marks to the chef aswel lovely lady, lovely staff will be back again and again. my kids love coming here aswel not many places you can go with kids even if says kid friendly cause you still get staff people moaning but not here you don’t kids will be kids so this is a fab family pub to go to 👌🏼👌🏼👌🏼👌🏼

Horrible food. Come out burn and wait for long time to get ur food .

Just been the Black Horse after a long time because of Covid We were shocked at the way its gone. Dirty and grubby, seats had bad stains on not just one seat most of them.was planning to have a meal but couldn't stay so sad to see. Owners need to look at refurbishing. This is my honest feedback

very pleasant meal service not too bad had to wait over half an hour

Friendly pub. Good atmosphere and amazing for football games!