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4.3

Based on 291 opinions finded in 2 websites

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Nº 186 in 479 in East Hertfordshire

Score

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Really lovely great atmosphere x

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Rosemary Singer . 2024-11-10

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Very rude and arrogant attitude by the African male security staff. Customer service should improve.

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Haval Kurdistan uk . 2024-09-02

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Great little spot. Security are nice, and was a good vibe in all.

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hayley perry . 2024-08-18

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Reasonable priced drinks, great music rnb hip hop pop and great DJ!

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Tanyel Ali . 2024-07-12

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We live in country where we don’t carry ID. Yet you asking for ID at 8pm just to have a drink. We don’t drive. So no driving licence either. Very rood female and male security at the door.

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Rashad Zeynalov . 2024-04-09

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6/4/24 fabulous birthday brunch out. Lou who served us was brilliant and we will be back again soon. Karen,Hayley and Yuen.

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hayley Barham . 2024-04-07

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I was with my friends. We were asked for ID at 8 pm on a Saturday evening. We just wanted a drink. One of my friends is 75. He was very disturbed to be told that he couldn’t come in because he wasn’t carrying his passport. What is happening to this country?

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Ozgur Tuna . 2024-03-30

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Great atmosphere. We danced all night

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Lucy Banks . 2024-03-25

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Drinks were quite pricey but a nice venue. They also needed an extra pair of hands on the bar as it got busier

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Rob Parrish . 2024-03-03

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Food was unacceptable, out of 9 of us 7 didn't eat. Service slow and drinks not filled quickly enough. Most of the people there also complained. Would not recommend. Not worth £42.50 each, and complaints on the night not taken seriously. They wouldn't refund and have not replied to any of my emails

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Sara girling . 2024-03-01

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Not really my pint pot of beer, but is nicely decorated and has a large selection of drinks. Can't comment on the music but the speakers looked good quality!

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Glen Faulkner . 2024-02-19

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Had a great time staff so friendly .we did not eat there just had some drinks and it was a really nice place 👌

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Matt Wilkinson . 2023-12-14

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Lou was absolutely amazing, she was so helpful and the service from Lou was amazing :)

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Amy Woods . 2023-10-27

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Lovely place for a night out with friends! Barman did very nice cocktails!

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Eleonora Gerardo . 2023-10-17

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Frankie and Diane is the best best service

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Demi Murrells . 2023-10-14

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They were very attentive and provided drinks in a timely manner. The food needed to be supplemented with sides but overall was pretty good for a bottomless :)

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bella thomas . 2023-10-07

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Amazing time, great service!!! Thank you so much!

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Eloise Rust . 2023-10-06

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What a fabulous brunch!! Brilliant for any occasion!!

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Hannah O'Shea . 2023-10-06

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Such a lovely afternoon made perfect by our fabulous waitress Lou nothing was too much trouble extremely accommodating will recommend & return

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Lisa Reynolds . 2023-09-30

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Lou was an absolute star. And she took an amazing photo of me and my friend. What a wonderful person she is. I've loved being served by her Thank you Lou xxx

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Paola Biondi . 2023-09-30

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The best brunch . Gorgeous food and drinks flowing ! Thanks so much Diane frankie Louise and dj alfie

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Little Loves . 2023-09-16

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Brilliant bruch a special thanks diane, frankie and jake oakshott, couldn’t have done more!

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Gemma Irving . 2023-09-09

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Had such a great brunch! Wonderful service, Louise looked after us very well. Food was amazing! The DJ, Jake, really made the party! Super talented! Highly recommend!

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Nicola Palmer . 2023-09-03

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Louise and Frankie were amazing, very tentative and constantly filling our drinks up ❣️ Louise especially was fantastic - best customer service I’ve had as long as I can remember. Very personal and exactly what you’d want! Will definitely return and highly recommend to others looking for a fun and tasty bottomless brunch!xx

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Jess . 2023-09-02

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Absolutely brilliant service. Huge thank you to Lou and Frankie. So friendly and so quick, they made the brunch! Would 100% recommend.

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Amy Delahunt . 2023-09-02

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Lou & Frankie went above and beyond. Great day out. DJ not too shabby on the eye either 😉 and very good singer ⭐️⭐️⭐️⭐️⭐️

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Kate Shaddock . 2023-09-02

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Lou is the best, and she made our evening!! <3 thanks for making our special day even more special X

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KS . 2023-08-26

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Less space than before , quite crowded with bar at the very back ,meaning it is difficult to get to order the drinks .Good music .

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Mariusz Ziomek . 2023-08-21

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Fabulous afternoon, good food, fab drinks and great music. Will be back

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Diamond Emdico . 2023-08-12

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Louise was amazing. Such good service loved it x

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Molly Harvey . 2023-08-12

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I just had a great night with my friends here. We had the bottomless Fridays deal, and enjoyed tasty food and bottomless drinks in a friendly and relaxing atmosphere. The dj played some great tunes, which just seemed to get better as the night went on! We wanted to thank Diane who looked after us all night, topping up our drinks which kept flowing! Nothing was too much trouble for her, and she was so helpful and friendly. Thank you, We will be back!

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Carly Kidman . 2023-08-05

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Thank you Diane and Nikki. Great service and very accommodating.

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Natasha Rayner . 2023-07-31

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Me my mum and sister came here for brunch. We had the best time. The food was so good, the service was amazing drinks constantly flowing and so friendly. Atmosphere was great and loved the dancers. We will definitely be back. Couldn't fault this place at all x

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A Google User . 2023-07-23

MORE AT Google

Service was brilliant - we came for the bottomless brunch and really enjoyed ourselves. The music, food, drinks and atmosphere was just what you need on a Saturday afternoon!

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Kat Hendry . 2023-07-22

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DJ Connie great but not always there . Not inspired much by music from other Friday DJ sorry ! Not tried food but heard it is very good . Staff , service and drinks from bar all good

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jackie isle . 2023-07-10

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Charged £5 for entry into an empty venue. Slow service at the bar. Very disappointing overall. Don't understand why the basement wasn’t open? Charged £21 two double vodka lemonades - quite some distance outside of London?

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James Andrew . 2023-07-09

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We had our wedding at Water Lane and Gosh it was the best decision we could've made! The entire staff were some of the most professional and friendly people we've ever dealt with. The venue manager Mike was absolutely outstanding, he answered any questions we had and helped with every single request we had, no matter how small or big it was. The food and drinks were a premium quality. We received so many compliments from our guests regarding the service and how delicious everything was. We didn't have to worry about anything and had the best day of our lives. I can't express how thankful we are to Mike and Water Lane for everything. We would highly recommend this stunning venue to anybody and Water Lane would always have a very special place in our hearts. ❤️

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Lynn Garrod . 2023-07-02

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Really good atmosphere music was great , came for bottomless brunch , food was ok .. only concern is the amount of drink the staff where handing out , understand it’s bottomless drink but you could visibly see really intoxicated people that where being handed more drink , didn’t really feel safe was a concern for other people , shouldn’t be handing that amount of drink over to people that already already that drunk becomes dangerous

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Zoe Higgins . 2023-06-26

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Louise and Harrison were fantastic for service. Shame about the manager visibly so miserable the entire service. Credit to L&H for working so hard to save the service from his efforts to wreck the day.

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matt rontree carey . 2023-06-24

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Harrison’s service was a fantastic addition to a great afternoon bottomless brunch

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Sonny Cohen . 2023-06-24

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Our waitress Louise was the best thank you for looking after us! Brunch was very good value for money and atmosphere was fantastic!

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Aafia Ali . 2023-06-17

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if you want a quality nightout, very respectful doorman, great Djs and people are just out for good friend vibes.. waterlane lounge is the place to be... i would of given it a 5/5 if it stayed open later then it does lol

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Shaun Isaacs. . 2023-06-12

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Bottomless brunch at Water Lane - bit quite, good drinks selection, great music, incredible service from Louise. Can't rate her enough! Thank you

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Jessica Wight . 2023-05-27

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Louise was just the best! Such a fab host at our ladies brunch!! Thank you so much for making our girls night out such a fab day! 😘😘

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Simone Hayward . 2023-05-13

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Louise was the best. She was so attentative. And always at our table! Will defo come back x

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Emma Burr . 2023-05-13

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Came here to celebrate wifes birthday. Stayed for best mini burgers I have tried in last couple years in Bishop's. Real flame grill taste. Service professional and nice. Excellent music and atmosphere. Really love it here. Recommend this white Italian wine. Will come again, recommend 10/10

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Nenad Eror . 2023-05-13

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Louise was a brilliant host! Whenever we wanted to order she was there! Couldn’t want for a better afternoon, we were really looked after xx

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Vicky Seabrook . 2023-04-15

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The brunch entertainment was amazing. I’d 100% come back for another evening / night with the entertainment

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George Barden . 2023-04-15

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Drag Brunch- Excellent entertainment. Crowd pleaser!!!!

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Robyn Archer . 2023-04-15

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Great drag brunch!!! Fast service with drinks and food was filling Would recommend the themed brunches 👍🏼

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PDMoore1 . 2023-04-15

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We came for the drag brunch which was amazing and definitely made it worth the money. Drinks and service were so good also, the only thing that let it down was the amount of food for the money. We still had such a good night though thanks to the entertainment!

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Andy Fung . 2023-04-15

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Omg I really would recommend the bottomless drag brunch Louise our server was amazing all the staff and the queens were funny sang beautifully true queens and the most fun highly recommend this experience xx

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Inger Harron . 2023-04-15

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Great entertainment, Louise (our waitress) was amazing! So helpful and nothing too much trouble. Can’t wait to return. Fantastic afternoon. Can’t remember last time I laugh so much! (Harrison is a sweetie as well. ❤️)

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Clare Pope . 2023-04-15

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Amazing birthday , looked after so well x

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Marie Drane . 2023-04-08

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Frankie is the best waitress ever!! Fab service. Great entertainment, brilliant fun. xx

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Kaz Salter . 2023-04-01

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Amazing service, Lou is our new best friend….she could not have looked after us more!!!! Would definitely have brunch again!

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Claire Hart . 2023-03-25

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Lou's service was fantastic. We had a lovely brunch and really enjoyed her serving the table.

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Kelly Chapman . 2023-03-25

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Really fun but also relaxed afternoon. We weren't rushed and were given time to enjoy our food and drinks. Great that you can order different drinks as many places make you have the same drink Good music although quite loud!!! 😬

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Lorna Smith . 2023-03-25

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Lou was the best!! Give the lady a pay rise!!!

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Penny W . 2023-03-25

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Beautiful place lovely food great staff especially Lou!

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lisa fitzpatric . 2023-03-25

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Brilliant afternoon!!! Great value, brilliant value. Amazing staff - Lou is simply the best staff member they have!!! We love you and we loved it! 100% be back xx

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Donna Kirton . 2023-03-25

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Lovely place, great for drinks and food, loved it!

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Ben S . 2023-03-10

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It was a really lovely venue. The only points were that we had reserved the upstairs mezzanine for a celebration and a staff member said they would send staff up to take drink orders - that didn't happen once all night. Other than that, it was great. Drinks menu is good, cocktails were good and the music was ok for the most part.

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A Pryor . 2023-03-05

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They don't accept legal tender in the form of cash. Awful and illegal

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Alex . 2023-02-27

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Good music good location nice decor Great night out

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Mark . 2023-02-19

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I went to this place for bottomless brunch. The food was absolutely amazing good value for money and would highly recommend 5 stars from me.

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Mark Jarvis . 2023-02-12

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You have to walk what feels like a mile to get to the bar and then hope to god you don't faint from the prices of the drinks, the staff there were the most unhappiest I've ever seen (I understand being around drunk people while sober is annoying but still) plus there's not much space to move

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George Dogru . 2023-02-10

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Great night, brilliant atmosphere. Just need more bar staff!! Didn't spoil our fun though. 💃🕺

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Nicola van Eck . 2023-02-05

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Hi everyone, I don’t know if anyone read this, The reason way I put one star, as is the main Barman is being very disrespectful for a colleague I don’t know her name, He sprayed her breast with water and start laughing about it, and I can see in her eyes she didn’t feel comfortable. He done it on the front of all people.

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Pawel Kamionka . 2023-01-16

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I went since they reopened. It was really fantastic. You can tell they’ve taken real care to make it a great experience. They’ve hired very experienced bartenders and the cocktails are very well made. There is no where similar to this or to the same high standard in Bishops Stortford so I am sure they will do really well.

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Brianna Hills Wright . 2022-12-03

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Took a very very long time to get served, there was no order to who got served when and new people walked up and got served before me. Drink was good when I eventually got it and talented band playing.

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Lucy Stuff and Things . 2020-02-18

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2 levels, 2 bars, one for chill with live music, downstairs for party with dj. Fun, party or both

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Jorge Ron Del Busto . 2020-02-15

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Every time I get to the door the security is nice and funny guy that makes the good start! First time the was downstairs celebrate and have a night out but after I had a chance to see the top floor... Is an amazing space with great live music and the decoration is spot on! Bartenders are passionate by their job and that made us have an interesting night in this very cozy environment! Enjoined many nights over there and hopefully many more to come!

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Renato Carvalho . 2020-02-13

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Warm and friendly. Great bar staff and security. Good parking nearby. Some live music.

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IAN CAMERON . 2020-01-21

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Always a cracking venue. Live music is sensational. DJ downstairs is literally hit or miss.

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Gareth Rees . 2019-12-16

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Been a few times for food and drinks great atmosphere and lovely food. Cocktails are very good 👍

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Simon Barr . 2019-12-08

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Great place, made even better by a particular member of staff. Pedro Made sure we had a great night and went above and beyond.

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Connor Redman . 2019-12-07

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Amazing but live music a tad too loud

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Danielle Adamopoulos . 2019-10-12

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Cocktails are very good and portion sizes are good too. I was hoping for some more variety in cocktails but overall great place. Plenty of space even for bigger groups.

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Maria Barina . 2019-09-06

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A Friday evening. Upstairs bar with hourly changing live music nicely spaced out candle lit tables and attentive barman service. Downstairs for a more full on upbeat dj evening dancing and cocktails in the charming cellar area. Good doorman security.

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chris winstone . 2019-08-10

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Small town late night wine bar, with all that entails. If you like it you'll like it, if not steer clear

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Graham Wadsworth . 2019-06-09

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Great atmosphere with cocktail bar downstairs with good happy hour offers from 5 - 10 for £5. Food was good quality with a performing pianist adding to the experience.

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Mark Kemmish . 2019-05-28

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Amazing food, great atmosphere.

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Matthew Wallace . 2019-04-07

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Service was incredibly slow, started to go up to bar to order drinks as waiter no where to be seen. Food was mostly good apart from the cod curry dish which was disappointing.

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Wendy Grafton . 2019-03-25

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Such a good experience. Staff are polite, atmosphere is warm, live music was A*. Love the fact I could have a little dance in the basement. My new favourite place. Cocktails were insane 😍

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Becca Rox . 2019-03-10

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Small menus but always well done. Great cocktails. Live music was good while we are but was a bit loud so we struggled to have a conversation.

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Richard Urquhart . 2019-03-09

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Great atmosphere. Excellent, friendly staff. Fantastic drinks selection. Perfect night out.

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Jacomo . 2019-01-27

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Haven’t tried food here but as far as a Saturday night drink and dance you won’t find a better place in this neck of the woods. Live music upstairs, DJ downstairs. Fun and friendly staff, reasonable pierces.

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László Bozzay . 2019-01-20

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As steak is my husband's favourite and it was his birthday and someone told me this place had the best steak in Stortford, I attempted to book via email one month in advance. I asked if they had availability on the day I required and if they accepted children in the evening. A week before the birthday, no one had responded at all, so I rang in. Thankfully I was still able to book and booked at 4pm as I was told they didn't accept children after 6pm (important to note). I also asked for a child's high chair at the time. Upon arrival, I was asked two different times if I needed a high chair (slightly irritating as I'd already asked for it in advance at booking). Service was quick but food was less than inspiring - my husband ordered medium well and it came out charred well done. I asked him to send it back but he said he didn't want the trouble. Needless to say, this made me feel bad as I so wanted him to have a wonderful experience on his birthday. :( We also had to wait an extremely long time for our mains. I don't understand why this was because aside from one other table that only looked like they were having drinks, we were the only party in the restaurant. With two children under five with us, I'm sure I don't have to go into how the longer the wait, the more unfortunate it became. Positives: the appetizer platter that came with the prawns, hummus, chicken wings and camembert was extremely delicious and the ambiance was also very warm and uniquely inviting.

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Heidi Bishop-Maduhu . 2019-01-09

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Best cocktails in Stortford, can be very busy

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Rinat Akhmetov . 2019-01-08

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Food is really good here and staff are friendly as ever, got a really cosy feeling to it

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Grogdog . 2019-01-03

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What an absolute wonderful venue , I usually hate NYE due to overcrowding but waterlane and it's wonderful staff have changed that . No ridiculous queues , enough room to enjoy the night , fantastic D.Js upstairs and down , a cross mix of people , some really dressed up others in jeans , constant food offered from yummy home made burgers to smoked salmon , complimentary prosecco, and balloon drop at midnight . This is now my new favourite spot in town .

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C H.B . 2019-01-01

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Was there on Friday night with my wife and her friends, good music, good atmosphere and a great barman called Olly G. Will be going back again.

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Billy Hancock . 2018-12-23

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Drinks far too expensive and the crowd are very pretentious

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Kelly Collins . 2018-12-08

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None of the several steaks we ordered were cooked to our liking, they had to take them back. It was also a very cheap dry meat. The service was excellent though, the servers were always available.

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Olivier Viera . 2018-11-23

MORE AT Google

Excellent food and service! Great atmosphere, highly recommend to stop in here if you get the chance!

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Luke Seppi . 2018-11-03

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Amazing venue and good food. Friday night they had a live accoustic guy playing his guitar whilst we had dinner. Great atmosphere and really chilled out, would recommend.

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neil allen . 2018-10-24

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A quiet Thursday even though a DJ was on

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Derek Cadman . 2018-10-13

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We enjoyed our evening on Sat, the band were fab. The food was nice but the menu seems to have shrunk considerably. I was really surprised that it seemed to be more light bites than dinner. We did enjoy what we had though and the staff were nice. It was quite quiet for a Sat evening and I wondered if the change to the menu is the cause. It was a bit busier by the time we left

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Gillian Reynolds . 2018-09-09

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Well thought out menu of really tasty food. Excellent service and the best Bloody Mary I have had in a long time

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Richard Chambers . 2018-08-24

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