The Big Boy Pizza in Hillingdon

Not worthy anymore. Taste is not anymore according to standard and quality. Ordered 8 hot wings and 18” pizza with clear instructions. Received 4 grilled wings and missing toppings on pizza, was not bothered to call the restaurant specially 2 in morning and after wait time of 50mins which is appropriate for home delivery. Please maintain the quality of pizza dough and teach chef how to top up the ingredients. Order ID: 1049205383

Yes. I ordered for company. But boy decided for all. They not visited so I tasted my self again . Thanks for great drives they done late. Peter

The food is good but the prices increase really often. other than that good

Came 15 mins early and didn’t even announce on the app I was waiting for a update on the app like all the other shops

the pizzas were 2 x 15 " pizzas for £24 buy one get one free so I should of got 4 pizzas as to buy a single 15" pizzas is priced £15 so it doesn't even work out right if i paid £24 for both

Great customer service, wings weren’t the best however everything else was decent

Best place for pizza, gave us garlic cheese bread on the house (for free) strongly recommend

Bigboy pizza is the best pizza around hayes good price and always fresh good customers service love it

The customer service is really bad. you will be talking on the phone with them to order they will tell you to wait while you’re on the phone with them not taking the order seriously really bad customer service.

Server said will take 20 min. Been 45 min already. Still waiting for wedges. Very poor service coordination

Amazing food great friendly staff

I ordered food only from bigboy pizza because of their delicious taste with wonderful service. Whenever I order the pizza, i got the pizza on time. Highly recommended

delicious pizza, i highly recommend this place. the service is really good, friendly people.

I love their pizzas. Always delicious and the staff is extremely courteous and friendly.

Food was decent got my order got a different flavoured item to what I ordered and was late

Very very bad experience they send me wrong order every time I ordered very very bad service don’t order any one

Delivery boy was inexperienced and not delivered on time. He should know how to use google map.

Amazing customer service and production time also the food quality is immaculate 1000/10 would recommend.

So disappointed, ordered a vegetable pizza and it had no vegetables on it. even after complaining and showing a picture we got told that we are not telling the truth. Horrible customer service and pizza tastes mediocre will never be ordering from here again. Absolutely terrible so angry

They never disappoint..... Alway best Wages Hot chicken pizza Peperoni pizza Best best best customer service Deliver hot

It was so horribly salty. One of the pizzas was inedible. I tried to complain but it fell on deaf ears.

Received notification ‘Enjoy your food’ nobody showed up with my pizzas. Didn’t receive call that the order will be late, had to call several times . Pizza is cold and soggy.

A local pizza shop. Good simple pizza. If you have cash and want a good deal, normally they have special offers on the window.

They are fraudsters don't resolve customers always missing item in there order they don't know how to talk to the customer even

Just had tasty pizza from you guys, recommend this deal for all pizza lovers.

Food arrived an hour earlier then scheduled and some of the extra toppings requested weren’t on 1 of the pizzas ordered

Food was amazing!! The donner kebab and 1/2 pounder burger was so so good will definitely order again! :) the only thing I will criticise are the prices but very good food nonetheless.

really helpful people working here, great excellent service thank you! pizza is great too

Very poor customer service. The lady on the phone has 0 manners. This place was really good but now they have completely changed, rude, disrespectful and do not know how to talk to customers! Very upsetting to see this place turn out like this.

Expecting of food not good enough

Best pizza ever! Would give more stars if I could 🤩

very very bad pizza will never order again and when I connected them they did nothing so I went to just eat and got a full refund.

order missing some items(1wings,can of coke)overall food was good but i think little overcooked

Listened to instructions. Pizza & burger was nice too

Not good for vegetarians they use same cuter both pizza i have photos

Dough/crust was very thick and dry….no flavour in the dough!

very very unprofessional staff shame on allof them lllllllol.... very very bad experience....they are cheating everyone. they send me wrong orded full of sweet very very shameful

Very very bad service . This is 3rd time i ordered the pizza and they send me wrong order and today i ordered my pizza for my friend they send me without dips and charge me two time when i came myslef to pickup and ask them to give me fresh one they were arguing with me and saying take it take it we are busy .. this is the last time i am ordering pizza from here and i will recommend everyone to please please stay hungry or eat something else … very very bad experience and unprofessional staff… so sad

Pizza was okay but the garlic bread and wings were rather dry.

The pizza was so-so. The crust was a bit thick. Would be better if they add option to chose between deep pan and thin crust, not just stuff crust. However it was okay-ish.

I never received my pizza because I was to far away. I need a refund

I have placed an order which I received after 2 hours and every time when i called for update they said just coming. Secondly pizza was fully cold and 4 slices missing and messed up. When i called to store they keep saying i have packed the order. I demanded for pizza picture which i have sent and at last they said, its uber mistake we can’t do anything. Not recommended. I was really disappointed and upset.

Very hard and burnt pizza guys be careful of this place will be reporting them to the health and safety executive as will make someone definitely sick horrible pizza Also lying putting a 18 inch pizza into 15 lying deceiving

hot and very tasty as per normal

You gave me the wrong order I asked for Lamb kofta and not shish kebab.

Says it’s been delivered haven’t received my order

Very bad attitude of staff and just a rip off instead of 12" pizza they gave 8" inside 12" box very bad way to cheat.Smelly cheese and old dough. Not Recommended it just upset my mood.

Great food good service lovely driver very friendly thank you

I have still not received my order. It had been over an hour and the app stated delivered so u called the restaurant. The gentlemen was incredibly rude and before I could complete my sentence, he kept interrupting me saying "on the way to you" I stated the app said its been delivered. The gentlemen said they have no staff, it's raining and windy, so the guy can't drive fast. I understand delays happen, even if they have no staff but the customer service was Purley rude and arrogant. So unbothered and plain rude.

Cheesy pizza good in size and taste

Food never came even though the just eat app said it was delivered. I am still waiting to hear back from my complaint I put in. You provide a terrible service and need to work on that. We should have learnt the last time when you were over 2 hours late and gave us cold food

I’m so impressed again . Thank you so much for listening to my request and delivering it early :))) .

Unhygienic pizza and toppings. Ruined my stomach

The best pizza in Hayes no doubt about it

It says delivered where is my food

Thank you to the kind lady who called me to double check which sauces I would like in my meals. So impressed with the size of the burgers and my kofta wrap! Delicious, thank you thank you think you 🙏🏽

pepperoni pizza was good aubergine pizza salty chips ok fish terrible looked like frozen not fresh.usually pizza is good . delivery was late phoned shop up answered quickly and were helpful.will try them again and hopefully will be better next time.

Quality 0 ..I’ve been lied that is automatically updated on the app , I didn’t receive the order , I has to spend my time to call customer service ‘s . They don’t have staff ..it is my problem ?! When in the app is saying enjoy the food ?! I’ve call the restaurant so many times .i didn’t receive the food . Its 12:43 now but i supposed to have it at 11:40

Always asking for cash Tax dodgers Vat dodgers

Pizza’s were good and great value for money

Very quick service and the best part was they had a kiosk machine to place an order which was very useful. Also very friendly staff

Food was lukewarm once it arrived

Amazing place to get pizza .great deals. Food come fresh and tasty and customer service is excellent . Definitely recommend.

Pizzas great.However the Donner Wrap had too much Chilli Sauce and Jalapeños in it.Way to Hot

Amazing pizza.. can't be compared to big brands. However, it was amazing compared to the price difference with the other pizza shops

The customer service was really good and the food was good asw I would recommend this place for the best pizza

Worst place dont ever order from them they served cold food with wait of more than an hour for delivery

Today i visit big boy pizza and the pizza is nice but the behaviour of the girl who is in counter taking order that was too much rude she has no manner about how to deal with customer and also speak very loudly with me she does't respect the customer this is very worst experience for me.

I order off Deliveroo. This is my go to pizza place. I do live like 5mins away from the place so the food is piping hot when it gets delivered. Must say I have ordered 7 times from this place and never been disappointed tbh. They always have good deals me and my bf favourite is the 2 15” pizzas with garlic bread and 2 portions of wedges and a coke. We order the pepperoni specials. Not sure why people complain about the dough is disgusting but every pizza I have ordered the dough is just right and I ordered stuffed crust. The pizza itself isn’t dripping in oil like some places do which is nasty. The pizza base itself isn’t even dry it’s actually pretty decent. Not sure about customer service or atmosphere as I order online.

The food is cold and the delivery driver was asking me to pay him £3 because apparently I have ordered bottle of water and a sauce but I have and whatever I have ordered I have paid through Just Eat. He was rude on the phone and he was saying he can’t come up my flat because it’s after 12am. I heard this 1st time in my whole life I have ordered food. I am very disappointed and I want my full refund please.

Good service and delicious pizza

Very good pizza and customer service, the boy Abdul very helpful and gives quick and best service... Highly recommend

Good service.👍Nice to see abdul is back. Always happy to meet him at the shop.Pizza was good

This is amazing pizza in hayes called BIG BOY pizza 🍕 we ordered last night We ordered a big order and pizza was amazing sides were very perfectly 👌 fine cooked pizza was amazing with great fresh bread and prices were so affordable must try big boy pizza 🍕

The delivery guy brilliant and friendly as always.Deserve’s a special mention.Pizza as always on point

Big boys pizzas are always banging. Not too cheesy and they don’t skip on the toppings. Definitely value for money

Lady on the phone was rude was 45 mins late they pressed delivered at 8pm and didn’t arrive until 8.40pm and came cold

Idk why people are saying the dough tastes funny lmao this is hands down the best pizza place I’ve ever been to, so friendly and customer service is amazing, the food is so good and I highly recommend the Hawaiian pizza it’s the best :)

I love this pizza place, its my goto pizza take away.

Once again using Cheddar cheese and not mozzarella cheese.Why???

The pizza was too doughy, cheese tasted cheap m nasty. The tandoori chicken looked fine but was totally tasteless. Extra I fry lime pineapple etc was barely on the pizza. Overall for me a total waste of money. The garlic bread cheese also tasted cheap and nasty. They don’t even provide garlic dips which should be complementary like other restaurants.

Hii, actually i wanna say something about big boy pizzza the food is good and service also yesterday my frnd birthday and they help me alot to celebrate

Good and tasty pizza. Deliver on time.

It never came I had the munchies also.

Great customer service Im happy Always oder from this shop

The man who takes the order over the phone is rude with no customer service manner he shouldn’t be taking orders always makes mistake with my order always in a rush and too much attitude he has it isn’t my first time having a bad experience it happens several time so not going to order with them until they bring someone who has good manners to speak with customer.

It was good food and cheap deals I come here everyweek

Amazing food and even better service by Kiriti

Rude Behaviour. Boasted and showed Attitude that its' BIG BOY PIZZA. Old dough was used which was smelling and tasting like old food reheated. The crust, toppings, chilly flakes all were dry and tasteless. All our family including 2 children had stomach ache. worst Experience. I don't know why the local food safety authorities have not taken note of all these reviews and taken a strict action. It was a waste of time and money. Don't get fooled, don't go there.

Ordered by food last week , the pizza was cold and dry, the chips were awful even McDonald’s fries are better than your dry chips, would never order food again from your shop

Who asked for Hot Green Chillies I didn’t.Spoilt all Three pizza’s by adding them with the green peppers.

Wonderful 5 Star in hygiene. I ordered again and again from 8 years because of taste quality and great service.

I always enjoy eating the food I order here but when I do they update the app and say it has been delivered before it has. When I spoke with the person on the phone she said it was about to leave or already left twice which made no sense

40 mins late, arrived cold. Restaurant was unbothered when I called.

Didn’t get my second pizza order right.

food was cold food was left outside

Horrendous service. Food was late by over 40 minutes

Ordered fresh garlic add on to pizza but they put ginger - made it difficult to eat the pizza as it tasted weird. Otherwise would have been a good pizza

My order has still not arrived 40 minutes past the estimated delivery time. This is absolutely ridiculous.

Chrissy was very polite and helpful and extremely friendly thank you Chrissy for the excellent service will definitely be ordering again.