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3.5

Based on 171 opinions finded in 1 websites

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Nº 2928 in 4016 in Birmingham

Nº 4 of 4 German in Birmingham

CUSTOMERS TALK ABOUT DISHES WITH..band
Score
OpinionsNoteTripAdvisor1713.5

comment_iconOpinions

Que vuelva el almuerzo. Sábado 12 a 5 , visitado para celebraciones de 18 años, buen registro de maletas de seguridad y registro de cuerpo completo, ponche de ron a la llegada para primera hora, ok pero luego compró bebidas del bar. El personal del bar y el servicio muy rápido y educado, se puso más ocupado alrededor de 1 ish, gran DJ y vibra de música, estaba bien impresionado, compare estaba interactuando con la multitud, ambiente brillante, toda la diversión y música alta. Inodoros necesita actualización, bebidas geniales, comida genial, volvería realmente disfrutado, todas las edades allí, despedidas de soltera n cumpleaños, vuelta a la vieja escuela x

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lorraine h . 2024-09-22

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Arrange a stag doo to come here, absolute shambles. Arrived about 715pm couldn’t find our table…the food came out cold and some were wrong. Waited until 830pm…no entertainment…it was also empty…I opened a tab which we never used because he left. I’m still waiting for a Refund. The staff had no clue. Poor all around.

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Unbelievable jeff . 2023-08-31

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Came here Saturday to the Oompah Show. Firstly we booked in advance of ,£20 per person. We got this back on the night as a bar tab but it wasn't very clear and we had to ask. The service was quite slow but the beer towers seem to take forever to fill so I can see why. 3 people on the bar so could maybe do with more. Oompah show wasn't on for ages but it was fun, stand up, sit down, cheesy disco afterwards. Overall I would recommend it once but not necessarily rush back. In hindsight we would not book as we struggled to spend the £100 tab we had due to drinking too much before we got there 😅. We asked for a bottle of wine at the end and took it home. At the end of the day, a night out is what you make it. If you're looking for a laugh you will find it here.

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KJMP . 2023-03-06

MORE AT TripAdvisor

Staff that can’t communicate. Horrendously slow service. A venue in disarray. Avoid. Just don’t even consider it. Shambolic. They just take your money and run.

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Danwilliams92 . 2023-02-12

MORE AT TripAdvisor

Visited to see One Night in Memphis. These guys were amazing and would definitely visit them again when they come to town again. However the negatives are with the place itself. We only had drinks and this has to be the slowest place to get a drink in Bham! Literally queuing for an hour before being served having arrived not long after the doors had opened. Coupled with not having all the drinks available on their menu, I’d have scored a lot lower if it wasn’t for the excellent band!

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Engl1shDave . 2022-11-15

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Had to get two taxis then walk more as no-one seemed to know where the venue was, getting dropped off in a strange city at the wrong place twice was quite scary. I attended the soul night which was a virgin experience bought for my sisters 60th birthday. the group were brilliant as was the host. However the food was chicken mash and very overcooked green beans then a cupcake. The free drink cheap sparkling wine. The service of food was very slow they were meant to serve this at 7pm prior to the band playing but were still taking food out at 8.30 onwards. Food tastes fine although very cheap. The queue for the bar was long and when you finally got there, the choice was limited, not what it said on the menu so they lost a very expensive order with myself. The group were very good but not on long. Overall it left me very disappointed and not what I expected when purchasing. Overall I would not recommend as the cost is high for what you actually get. The night ends by 9.15pm with a disco ready for bar to be open for the public. disappointed overall.

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JC . 2022-09-12

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I attended the soul night which was a virgin experience bought for my husband's birthday. I won't be completely negative as the group were brilliant as was the hoist. However the food was catering bags warmed by boil in bag method, chicken mash and beans then a cupcake. The free drink cheap sparkling wine. The service of food was very slow they were meant to serve this at 7pm prior to the band playing but were still taking food out at 8.30 onwards. Food tastes fine although very cheap. The group as I said very good but not on long. Overall it left me very disappointed and not what I expected when purchasing. Overall I would not recommend as the cost is high for what you actually get. The night ends by 9.15pm with a disco ready for bar to be open for the public.

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310lorrainew . 2022-09-10

MORE AT TripAdvisor

The service was slow and only half of the food on the menu was available. The beer and wine was terrible! Will not be returning.

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ljrea . 2022-07-15

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I love this place. I love the atmospheres, the drinks, the people, the music and everything else that comes with it! I feel safe going out with my friends and I love the cheesy music. I am always up for a night at bierkeller

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Spnowq . 2022-07-12

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Honestly was very disappointed with my experiences. I emailed a few weeks before to try and book but was told I need a deposit due to having a large group which was uncertain on numbers at the time. However I asked if it was ok to turn up on the day and I got a reply saying that it was fine. However, getting into town on the day it was closed and was told it they don’t open on Tuesday. Very annoying for the fact we had paid for 4 taxis to take 20 of us into town for our staff do to find it to be closed and simply lied to. Leaving us all to treak half an hour all the way tk broad street. Speaking to the girl at the bar who knew nothing about it and dunno why I was told this I feel the place is very disorganised and there no communication. Don’t think we will be back

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8tamzinb . 2022-06-22

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If cheesy old party songs are what you like then you will love it, personally listening to the okey kokey and the conga wasn't for me, I expected a German oompah band and got an 80's house party, beer was overpriced and served in plastic glasses, overall I was really disappointed, I wouldn't go back.

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Garry S . 2022-06-19

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We have visited this pool hall for the last 15 or so years and in all that time I think it has become the worst form of itself, Our party had a cocktail that had an ice cube with a fly frozen in it, and I ordered a hot dog that was forgotten about for a good hour. Two tables are out of use because the pockets are missing/broken, one of the tables doesn’t have a light above it and one of them has the light precariously hanging out of its socket. It’s disappointing to see, if we had alternatives, we would never come here again with it in this state, it’s very sad to see. Having a fly frozen in an ice cube is a very worrying state of affairs and you only wonder what else isn’t cleaned properly behind the scenes.

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ElRhod . 2022-05-03

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One the rudest members of staff I have ever come across was Carly. Clearly no customer service experience and her face clearly reads she does not want to be there. Had heard good things about this place, it’s a shame that one member of bad staff could ruin our whole night.

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jamieleec2597 . 2022-03-13

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From the moment we walked in to be met by an officious woman who told us that our table wasn't free and we MUST wait at the bar it was an event to forget. Turned out our table was ready so no need for the attitude! Food just about OK, Beer was passable but woman falling over drunk etc didn't add to the atmosphere - for me anyway. Not sure why you would bother but perhaps it's one for the younger folks or those who just want to be!

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Sankey1951 . 2022-02-12

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Sehr gute Deutsche Küche Habe mich riesig gefreut es gefunden zu haben da ich sehr heikel bin was fremdes Essen anbetrifft

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Hans1789 . 2021-05-29

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Venue closed because of COVID, been promised refund since September 2020, numerous emails, messenger contact (phone line closed) still no refund, various excuses. Very poor service.

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Sue-Hay70 . 2021-02-25

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Cocktails were grim. Took over an hour to arrive. We ordered two each and got charged for three and they refused to refund them even though they were all disgusting and we didn’t even order one of them. Do not come here. Staff as useful...

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Jberry2002 . 2020-10-31

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Took over an hour to be served. We even spoke to the waitress to ask her to serve us and she was too busy to serve us at that time

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FrancescaFrankie . 2020-10-31

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Rude staff, not attentive at all. Wasn't told the time food was over so couldn't get food. Waited ages for service the whole time I was there

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lfearon88 . 2020-09-26

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Had our team Christmas party here. Was a bit put off by the reviews on here but honestly had the best night. Food wasn’t gourmet cuisine but you have to take it for what it is. It’s a cheap laugh and the entertainment and music...

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EmmaT_8822 . 2020-01-10

MORE AT TripAdvisor

Terrible. Staff and service are disgusting! The manager is so rude it’s shocking how he still has a job!

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814beckic . 2019-12-07

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We visited the Bierkeller as a 70 person strong group travelling to Birmingham from all over the Uk. The venue, staff, food (buffet) were all excellent and we would definitely look to book again last year. This is the 3rd time we have held our...

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AlisonJG25 . 2019-11-17

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Went to the Bierkeller for a friends work leaving do. My advice?? Avoid at all costs. Firstly, the drinks. Steins of liquid of very dubious quality. The beer seemed over gassed and watered down. The so called cocktails stank of saccharine and tasted just as...

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473alans . 2019-11-10

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I have never experienced such a terrible evening in such a God forsaken place. I was part of a group and had hoped for a reasonable experience for our package. Where shall I start? 1. Watered down beer 2. Cocktails so full of saccharine I...

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MaryNSeldon . 2019-11-10

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Class guy, great Barman. Highly recommend this place great deals and great atmosphere. Deffo coming back

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JonnyDavidson123 . 2019-10-25

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I had booked a table here for my friends hen do for the show! My beer was flat like it wasn’t freshly poured and my pretzel was cold and horrible, my server was rude to me when I asked her to change my hotdog from...

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Camilla B . 2019-09-22

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I had a booking with Beirkeller for Friday night (13/09/19) . On the email confirmation it stated that there was no show but there would be a disco. Upon arrival there was a quiz going on in the bar and the staff were extremely confused...

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Beth2210 . 2019-09-15

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Wanted to try here after a fwb time on Broad street. We turned up at 5pm ( opening time ) and it was closed? Couple inside said it opened at 8pm? Will re review when we finally get into the place.

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Rich_and_Alex . 2019-08-28

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Such a night. From when I contacted the bierkeller the first time about my sister hen they were so helpful on arrival we recieved everything we expected.It was a bit quiet the night we were there but that did not stop us having a great...

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F62SMerikap . 2019-07-04

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Twice I ve been here in a week really good here this is the spot the day event what you had on Sunday was really great I be back here again 😀

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louiee87 . 2019-05-07

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We visited The Bierkeller on a Friday night with friends, we paid for the silver package which cost £10pp it covered entrance, a stein and a pretzel which is great value, the entertainment was The Amazing Bavarian Stompers who were fantastic it is a super...

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ldgp14 . 2019-04-24

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We dropped in here with some colleagues for a beer. It’s certainly gives it a good go at trying to be a typical German experience, it still didn’t feel authentic. The beer wasn’t great, though if you want to watch some footy and have a...

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DoozeUK . 2019-04-11

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Entertainment fabulous as always. Cannot say a bad word about the band - they are brilliant. Saying that - they are the only good thing about the Bierkeller. Visited last night for the 4th time and honestly the place has gone so downhill. We reserved...

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connietivnan . 2019-03-24

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On March 7th my girlfriend and I visited Bierkeller to watch Chelsea and Arsenal play in the Europa League. We started off upstairs so we could watch the games on the big TV they have, however we were advised that at half time they were...

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ThaiTOG . 2019-03-14

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+ Good prices, the Oompah entertainment is fun. Danced and laughed with friends. - Booked the table a month in advance, the payment was performed on time, provided the information about the drink choices 7 days in advance and waited for them for an hour!...

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Маргарита У . 2019-03-03

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Trying to book for 3 days now a party of 15. Told another 2 days before system up and they will send me an email.

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Holte007 . 2019-02-26

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So for entertainment value I’d give this place a 5 but the service we received on the evening was really poor, which is why I’ve rated it a 3. When you book, you’re given a designated time to sit down but despite this we still...

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GemAy07 . 2019-02-11

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Disappointing!!!! We paid for PLATINUM thankfully it was half price... Table Service.... didn't happen Cloakroom......closed This was supposed to included. Table booked for 8:15 finally sat down 8:35/8:40, I had to pre order food and drinks before we arrived, My daughter had to go up...

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Don b . 2019-01-28

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I was a guest at my friends booking last night and I must say. It was fantastic, very busy as I could have imagined! Staff was working under a lot of pressure but the did well. Entertainment was brilliant! Our waitress I think it was...

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HCollins20 . 2019-01-27

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I am absolutely disgusted how I have been treated with the BierKeller Birmingham.. Booking the Event was easy and had no problems received emails back straight away regarding my booking and payments, was told we could drop decorations of prior to our event, we decided...

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amyhJ2711PF . 2019-01-25

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Awful experience, arrived and place was so cold had to keep our coats on. Asked bar staff and they radio down to get heating switched on. Very disappointed in service, food was cold as well. If your planning to visit wrap up warm!!

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James N . 2019-01-24

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Myself & my husband visit Birmingham quite often a few times we have passed the Bierkeller and have always said we would go there one day. So after a late decision to go to Birmingham after a manic Christmas and stay over and make a...

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michelle m . 2018-12-30

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Discusted with the service the management did not help what so ever will not be returning in the near future

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Gemzy12345 . 2018-12-09

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Went for a divorce party as part of Saturday night bierkeller oompa pa show. It was amazing- fun - good value for money - great party atmosphere highly recommend and definitely coming back! Staff were attentive and inclusive and it was just amazing!!!!

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louisea921 . 2018-11-18

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A fantastic night out! Good value and an incredible atmosphere. You need to go as a group for the best experience as it was all birthdays, hens and stags etc Food wasn’t great (but reasonable) and they actually forgot to serve our table initially, but...

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Sam C . 2018-11-18

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Stopped in to watch the rugby. There were only two people serving 10 minutes before England’s kick off so by the time we got a drink the game had kicked off and there were no seats left! Wouldn’t come again but I imagine it’s perfect...

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MrsO_Oxon . 2018-11-11

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BIG MESS AND RUDE GUARDS I went there for a party and it was such a mess. the party was awesome. HOWEVER, and there is a big however here, the party finished one hour earlier than announced, something that bothered me in that moment but...

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13jlordovas . 2018-10-06

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Brilliant bar for a party! Actually this place is the best bar on broad street.. it’s fun, lively and great beer and decent prices. Staff are friendly.

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Hackett-C . 2018-10-02

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Something a bit different to just going round town, the atmosphere in this place is fantastic! The oompah band get everyone involved, drinks aren’t badly priced, was real good fun!

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610hannahd . 2018-09-16

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Ottimo pub, grande bar e musica dal vivo. Cucina discreta ma è comunque la birra la regina delle bibite ed...

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giodong . 2018-09-05

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We visited the Bierkeller as part of a Stag weekender. 16 lads dressed in Lederhosen and looking for a fun night. The last time I visited a bierkeller was B.C (before Children) and I'm pleased to report this one delivered in style. The entertainment was...

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Martyn2c . 2018-09-03

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What a great night , from the hostess who I thought worked tirelessly and the oompah band great entertainment, A real good fun night out out for £20 with a drink and hotdog thrown in . I have to say the one gripe I have...

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S9145ASandrewd . 2018-09-02

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Came in on Friday the 24th of August for a night out with a friend and they had the oompah band playing and what a laugh we had..great entertainment and audience participation and a fantastic atmosphere 😎 Came back in again in the Saturday for...

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davidg720 . 2018-08-25

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We were passing and looking for somewhere with outside seating were we could enjoy something to eat and a bottle of wine. We spotted this place, and chose our seats at the bear barrels outside. Ordered a starter, 2 mains, a bottle of fizz at...

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A S . 2018-08-14

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So me and a mate visited this location last Friday night Food really good and staff really friendly and attentive but it was dead come midnight. Have to say Manchester bierkeller is absolutely amazing and this doesn’t come close I was told sat nights are...

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Mannos34 . 2018-08-06

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I didn't really have any expectations, however at the very least I would expect food to be edible and be able to drink the wine! Food not cooked very well at all and seemed under cooked which was tasteless! Wine appeared to be the cheapest...

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pimms29 . 2018-07-23

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We went on a Saturday night to celebrate a friends stag do. Excellent venue- entertainment was great and the table service was speedy for getting a stein of beer. Would definitely recommend!

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A6499CMsarahs . 2018-07-09

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Great place atmosphere brilliant went to watch England's world cup game v Sweden great place watch the football big screen and around 6 other big tv's staff great 7.65 for Steiner not bad at all be going again when in area many thanks

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859christophers . 2018-07-08

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Good pub with some tables and selection of drinks food to go with it can be busy during Friday and Saturdays

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Rizup . 2018-06-24

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Katy is a wonderful server, a great chat and prompt, aswell as having great communication. Katy made our experience enjoyable as well as dealing with other tables around us.

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Ekash S . 2018-06-19

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Went last week with a group of 25 friends - we had booked for 8pm but as most people wanted to watch the end of the Spain v Portugal match I asked if we could come in after the game had finished and Sarah our...

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RichSutton . 2018-06-18

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My ears were still sore two days later. Noise level was really uncomfortable. Met people hanging out in the loo for a noise break too! It was a good fun night though. Food was good, and I chose the cocktail over beer.... But we never...

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polly152 . 2018-06-04

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Your promoter Anderson is not only a genious salesman and super chilled dude but also a genji main! He convinced us with a big smile and we had some fun!

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Rizource A . 2018-05-28

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Stopped in because the specials caught out eye, looks like it can get pretty partyish later in the night. Decor was nice, lotsa TV screens and music not too loud, food and drink specials awesome value for money and the quality was really good (could...

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davealext . 2018-05-09

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Booked as it was near our hotel and we have had good experiences at similar types of establishments and we were out with a good friend and his parents. Now, I'm open minded about all types of entertainment venue and have been to some spectacular...

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DaveS2996 . 2018-05-06

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We booked this for my Hen party to kick the night off and had also booked a night club but we were enjoying so much that we never left! The atmosphere, music and everything else made this spectacular. Would recommend this to everyone.

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rjpridmore . 2018-04-15

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Absolutely shocking, having been to bier Keller’s in a lot of places we were so looking forward to our night! The entertainment, even though they worked so hard, was just awful, old fashioned, homophobic, sexist! The Oompah band never turned up and maybe the worst...

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Geoff018 . 2018-04-15

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Got a Groupon voucher for this place. Absolutely fabulous deal! £10 for gold package including shot, massive pretzel, massive vegan / vegetarian hot dog, chips, a stein (of cocktail in my case), cloakroom, table service and fabulous seats for the oompah show! Considering that a...

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lt1232018 . 2018-04-15

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I visited on Friday 13th April for my friends birthday and Oh My Goodness did Bierkeller provide a great night or what. I managed to receive a complimentary bottle of prosecco and the BIerkeller also provided us with a few extra surprises like seats for...

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Nathan H . 2018-04-14

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Anderson and Ashley were brilliant! They were so informantative and made us feel at ease about going into the club! We had such a good night!

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Laurenjones165 . 2018-04-13

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Went to the Bierkeller on a Saturday night and oh what a night it was. Got there a bit early so went into ATW for a few cocktails while we waited, the atmosphere was great. Eventually made our way to The Bierkeller Bar, where we...

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JaneSmithWalker83 . 2018-04-10

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Great night lovely atmosphere lovely staff very friendly great band and music afterwards,would really recommend had such a laugh

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jasmith12018 . 2018-03-27

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Hey there just had to write this because our waitress is amazing so friendly so outgoing and was very alert for any accidents,I think Simone deserves some kind of promotion ..her attitude is 10 out of ten even tho i'v not been here long she...

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Pauline B . 2018-03-23

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As an Irish woman I 100% approve of the Luck of the Irish cocktail! It’s top notch!! Unreal cocktails and the best customer service!!! Couldn’t recommend it more! Definitely pay a visit

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Samantha E . 2018-03-13

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Just me and my husband came for a well earned weekend away the staff are excellent and the manger Ben x Defo coming back loved it ...

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Sharon F . 2018-02-28

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I had a great night here, top entertainment and good food. Topped off by the very reasonable bar prices. Particularly for the location.

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Mattfreehawk . 2018-02-24

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A dozen or so colleagues and myself decided to eat here one evening in early January 2018 whilst on a business trip in Birmingham, rather than dine in the hotel we were staying at. Whilst I accept that a bierkeller may not be to everyone's...

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Doug M . 2018-02-22

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Great afternoon out for rugby! Food was fantastic and very good value for money, served quickly and efficiently however it was of a very good standard. Two pint steins are ideally match watching drinks and the choice and variety of beverages was excellent. Although I...

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strizley . 2018-02-14

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We Celebrated my Daughter's birthday there 19th Janury and what can I say? Like always a fantastic night, fun and laughs. The staff, band and security were all great and made our night one that none of us will forget. We all cannot wait to...

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Estelle S . 2018-02-07

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Had a wicked night. great entertainment from thecwird go. great atmosphere. Booking our words Xmas night for there

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Joanne C . 2018-02-02

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We had a great night out in December at the the Bierkeller in Birmingham.The food was great for what we needed, especially the veggie option and the drinks went down a treat. We danced all night on the benches and around the venue to a...

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lindseyhomer . 2018-01-10

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I took 20 girls with me for my hen do in November and we had so much fun!! Food and drink was great and the entertainment even better. Thanks guys xx

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Lisahaych . 2018-01-07

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We had a great time at the Birmingham Bierkeller in December 2017. We had to queue for quite sometime to get in (which I why I haven't given 5/5 stars). Apart from that, the food, staff and oompah show were fab! Would definitely return!

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Carrie25 . 2018-01-05

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I've been to various Bierkellers around the UK and have also experienced Bavarian culture first hand, so I knew what to expect. I most definitely was not disappointed by the entertainment! The oompah band were spectacular and very interactive with all of the patrons, the...

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J_Prizzle . 2018-01-02

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Office party venue had to wait in queue for an hour to get in and Pre booked table had to then wait ages for drinks. Novelty one off experience but won't rush to go back questionable value

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paulquinney2016 . 2017-12-30

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Over rated. Food pretty poor tbh. Pork sandwich and mcdonald fries. Steiner of beer £30. Thats a tenner too much at least. Maybe even twice what is should be. Tried to pretend to have a good time like everyone else was. However, just wasnt happening....

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600melvinr . 2017-12-22

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Didn't expect that - great craic all night! Place was filled with smiling faces. Sarah is the hostess with the mostess!

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Maceo P . 2017-12-16

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It was chaos trying to get in and when in was even more chaos. it was like being in a cattle shed (well i can only summise what that would be like) you had to climb over benches to get out as the seating was...

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Joessex50 . 2017-12-14

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Amazing atmosphere, had a brilliant time with the girls this was my 2nd visit and I’ll be returning! Had the gold package and was so worth £30. Pretzel, a drink (which is a 2pinter!) a shot and food 🇩🇪🍻

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anna_d1981 . 2017-11-19

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From the moment we arrived we were greeted by friendly staff and our food and drink were served straight away (Gold Package). The waitress could not be more helpful and even gave us extra beer and food due to a slight mix-up with another table....

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ChrisJK80 . 2017-11-19

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I came to the so called 'beer keller' in November as part friend's stag weekend. Having experienced the Bavarian beer hall atmosphere before, I was hoping for something resembling an Oktoberfest atmosphere. Instead my friends and I were treated to warm cider and a time...

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Vacation741383 . 2017-11-16

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location-icon69 New Street
German
outdoor_seating_330801takeaway_330801delivery_330801

Food arrived but it was stone cold. And barely any filling in the kebab. Driver delivered my food in an iceland bag, no proper attempt to keep it carm.