German Doner Kebab in Birmingham

smell of toilet and bad service

Soulat is very lovely!!! Fantastic service and amazing food!!

Food was great and Nimra provided great customer service

Very good and convenient located. Food was good too. To improve I would say allow for more staff. Was definitely understaffed with one overworked person taking orders, waiting, cleaning and serving resulting in long wait times and frustrated customers as till was often left u attended.

Great service and food from Alishba and a Molud and chef lateef

Soulat was amazing. Brilliant customer service massive shout out. Thank you so much definetly be back!!!

Amazing atmosphere and great customer service Alishba and chef lateef

Their food & service is awesome.we are their regular customer.

Great food and fast service at GDK New Street. Inder and Jannat were friendly and professional at the front. Chef Lateef’s cooking was delicious and well-prepared.

Am visit first time here I order Don burger is very good latif make this food very tasty and front house girl under and Jannat is very nice and friendly staff good service thank you

Soulat provided very good service, really humble girl. Food is very delicious, excellent environment.I will visit again.

The food and service was every nice..Latin made our food. Jannat, Inder served us.These people are so humble.we will definitely come back

First time experiencing GDK. This was after seeing Kevin Hart at the Utilita arena. Well, what can I say? I was pleasantly surprised. It felt like a healthier version of a chip shop. I would have given 5 stars for service, but when I went to the toilet, my drink was thrown away by a member of staff! Also, the toilets were not very clean and smelt of urine.

Good food, friendly and welcoming staff good service 👍🏻👍🏻

Best staff, food and atmosphere

I really in joyed the food this was my first time in the kebabs done right it was amazing how I would like to consider if you allow coffee and cookies 🍪 and tea 🍵 like chai or coffee lattes and hot chocolate 🍫 drinks that would be a nice

"I had a great experience! Nimra provided excellent service—she was friendly, attentive, and professional. I also really liked the environment; it was clean, comfortable, and welcoming. Highly recommended!"

Big shoutout to Nimra for amazing service ..felt right at home...

The taste was amazing and friendly staff members Inder and Latif.

Visited today and the staff member Inder was at the till she was very polite and helped in choosing, while the cheff Latif made a great donner burger.

Nimra and indee give us a great services t and food made by that of also really yummy

Lovely people food was nice and hot alishba front of house gave very good service

Very good service by Alishba will surely come again

Love the service give by Alishba and kebabs made by lateef

Front girl Alishba very good see and chefs lateef adil lover kebab made by them and very good taste

Fantastic experience all around!

Alishba, Chef Latif and Nirman. Thank you for the great service.

We want to thank all the staff for the good service. We work nearby and we come here everyday. The food is excellent, thanks to the Lateef kitchen staff! We want to thank Alishba, Nimra ! Thank you.

Good service by Alishba and love the box made by lateef thanks

Alishba and lateef kitchen member

I tasted the OG Kebab. and the taste was mind blowing. I love their service. Specially Jannat's behaviour is very friendly and well mannered.

I love their service, they are good people. Specially Jannat is very good. She always help me, as i am their regular customer. Keep it up. And the taste,can't explain, its heavenly food😍

I ordered a couple panini with chicken and a drink and payed £10 for it but the only thing I could taste was onions and tomatoes there was no chicken you could only see a small amount of chicken in it if you open it the fries were good but not worth it for the price I payed thanks. NOT RECOMMENDED

It was really nice ecperience with them...

Nimrah was very nice and helpful great service

I had an awful experience yesterday. Me and my friend used the self-service machine, which took the payment from our bank, but the order didn’t go through. When we went to the till, the staff were unhelpful and dismissive. They told us the payment was “pending,” so it wouldn’t go through but we could clearly see the money had already left our account. They expected us to pay again without offering any real help or reassurance. No apology, no proper explanation just poor attitude and terrible customer service. We left the place with no food and being charged for it. Completely unacceptable. If I could give this place -5 stars, I would

Nimra was kind and very good service from her.

its really nice food.best service by nimra.

Good service from Inder, She is very nice and welcoming Food really good Thank you Inder

Soulat and INDER amazing customer service and food , need promotion for both of them

Soulat and inder amazing food and customer service definetly need a raise

Soulat & Inder good food and place

Great experience, thank you Soulat for your big smile! Good food

Soulat had a amazing customer service thank you for the food

Dear Team I love the food in GDK and especially the hospitality by Soulat . We ll come again .

Inder was very helpful and polite. 5 star for her costumer service

Food was awesome but customer service was unbelievable inder was very nice and polite

"I had a great experience at GDK recently, thanks to Inder at the front of house. She was welcoming, professional, and ensured everything was handled smoothly. Her friendly attitude really added to the overall atmosphere. Excellent customer service!"

Very nice restaurant. The place was tidy and tables clean. The staff was very helpful and nice and they clean the place constantly. Delicious food and big portions.

Amazing food and excellent service by nimra

The quality of the beef filling was poor, pitta was dry and kebab tasted bland. The service was polite and knowledgable. Atmosphere was similar to other fast food outlets.

Trust me you will never disappoint to go there as we visit first time Staff is very supportive and knowledgeable regarding food Although in busy times staff girls gives their best to handle customers Enjoy food specially kebab 🤤

It’s amazing food ever been I visit The order taker girl helps to choose vegan or non veg Highly recommend to go there

I had food after long time It's the same taste as I expect The girl named inder provide better assistance to make order

I would give them zero, they gave less meat and they want steal customers. Astaghfirullah

The mixed meat rice bowl is pretty good. If you are hungry it is better to have something on the side unfortunately.

If you want a bread and salad sandwich, not bad at all. Had to ask for actual meat in my kebab, how disappointing, even then, not a lot! Better off with a fish and chips, don't waste your money here!!!

Not impressed. Quite greasy and the cutting machine for the beef kebab wasn't working so they couldn't do my order correctly. Got the chicken but it was greasy, not much flavour and the portion of chicken was low. I also got feta cheese added but you couldn't even taste it. I'll go to a normal kebab shop next time better value and portion size. I still feel hungry!!

Just spent £40 on 3 mixed donars and 2 chips. Disgusted with the order. The tiny amounts of meat spread like sauce on top of a bread filled with just way too much soggy salad. Tried to call shop but it would not connect.

1 german donner out of 3 was dry and cold. No sauce at all

Lost my order hadnto wait for 1 hours, my kids were starving due to the incompetence of the staff. Terrible experience.

I give no stars, not the first time having an issue with this place nearly 2 hours waiting for my order cant contact anyone, by the time it arrived the bag was not sealed and food was hard and cold sent pictures to JE, great from GDK not!!!

My food was not in its packaging it was in the bere bag

Food came that I didn’t order. Food was cold and something I didn’t order.

Ordered a simple meal using screen. Not crowded. Waited 20 minutes to find out there are dozens of meals ahead of me. ITS SO LOUD. Notice that staff aren't cooking the meat properly when rushed. Ask for refund, no manager present. Which is a breach but no one cares. I'm as sorry for the kids working there and the customers getting bad food.

Food arrived but it was stone cold. And damage and I order chicken I got beef we don’t eat beef

Food was a mixed bag for me. Donner was nice, nicely wrapped and easy to eat without making a mess of yourself. Nice crispy bread and nice filling. Not great value though when for a pound more I can get a jumbo donner at my local kebabee which is enormous with probably 3 or 4 times the amount of meat and salad. Tried the fiery fries which tasted nice but were pretty much cold, luke-warm at best. Also the picture on the counter showed them presented in a large cardboard container but what I got was a tiny paper bag. Service was quick and staff helpful. I'll probably go find a proper kebab shop next time.

I stayed near a German Doner Kebab (GDK) restaurant for a month, and it quickly became my go-to spot for delicious, affordable, and convenient meals. If you’re a fan of kebabs, GDK is a must-try. 💯 Their kebabs are not the typical greasy and heavy ones you’d find at many fast-food joints. Instead, they are made with lean, high-quality meat, fresh veggies, and their signature sauces, all wrapped in a toasted flatbread or served with fries and salad (the pickle would be top notch). One of the standout things about GDK is their pricing. With meals starting at just £2.99, it was a budget-friendly option that saved me both money and time. Whether I needed a quick lunch or a late-night bite, GDK was always a reliable choice. Their OG Kebab Meal was my favorite—perfectly seasoned meat, fresh salad, and a soft yet crispy toasted bread that brought everything together. The portion sizes were generous, and the flavors were well-balanced, making every bite satisfying. The restaurant also maintains a clean and modern environment, with friendly staff ensuring quick service. For anyone craving a high-quality kebab without breaking the bank, I highly recommend GDK. Don’t miss out on their OG Kebab Meal.!⚡️💯

Came really late which alright fair enough it’s iftar time also the food was very cold

One of the doner in my life. But please toast the bun more.

Horrible service 07/03/2025 time 17:40-18 We have arrived and was waiting by the till for a team memeber to serve us she was standing in front of the screen but would acknowledge us so we went to the selfserve, we have successfully ordered our food however the staff hasn’t acknowledged it We have waited for 10 minutes while staff was chatting to each other leaning over the counter and laughing between each other, we have then decided to approached the till asking where our food is as we have been waiting for 10 minutes, they asked our order number AND THEN they have only began of making our order I would appreciate if the restaurant was busy but we were the first one to order take away and another 6 people was waiting behind us

Just ordered a doner rice box it says upto 58 grams of protein but the amount of chicken and lamb they have put i don’t even think so it is 10gm it’s all rice and salad. Disappointed since i order always

I wouldn't even piss on the door if I was drunk. The kebab and service was that bad. Made for people who don't have a decent chippy in there area. I will never enter any gdk again.

Panini with flaming fries was perfect combination with a can of drink recommended by Alishba she was so professional with the customer. Would like to go again

The food was amazing and I was served wonderfully by Aaron. Clean place and clean food . Will come again thanks

Rice bowl extra beef with a Fanta was amazing.wonderful recommendation from the staff member tayyib

Ridiculous waiting time! Waited almost 40 min for food!

The food tastes good, but unfortunately the price/performance ratio isn't right at all for a kebab that costs 9 pounds, and you have to look for the meat with a magnifying glass. When you asked if you could have a little more, it was only given reluctantly. The tables are not cleaned and there is rubbish under the tables. Despite enough staff and only 3 occupied tables, it would be nice if more attention was paid to cleanliness and hygiene.

fries missing from the og doner box. the cheese bites had nowhere or anything else inside them. they were just crispy batte with ni filling. food was cold. absolutely atrocious service by gdk. what a waste of £20

Food was great, had an issue with payment being taken twice but went back and they solved the issue without hastle.

Don’t often leave reviews. Had a long day at uni, thought I’d try GDK. Absolutely disgusting food. Don’t waste your money, chicken donner was very salty, and chicken was dry. Portion size for the price was ridiculous. Food is very poor quality. Avoid at all costs.

I had a chicken wrap at lunch today and it was delicious but a bit spicy for me. When I ordered I didn't see any mention of being spicy and I double checked when I left. Member of staff was apologetic but the spiciness level should be on the menu. I'm not sure if I'll go back.

Always good service from juber when go there ask gor juber

Ordered Donner I swear to god £8 pounds box with salad and fries and donner there was only 5 little Donner short fingers worst everr

They Gave me about 2, maybe even 1 strip of donner cut up and a few bits of chicken, filled the rest of the o.g kebab with salad and sauces when i paid £3 extra for an extra mix, the 2 sauces which i paid seperate for tasted not like the sauces i ordered, they tasted either off or like someone had repoured a used sauce to be resold

Food is decent, not how it used to be. Was a bit salty for all our liking. The bread has changed too. Maybe cutting back? Or think this one is better than the old waffle style bread, we didn't.

Food is relatively good and worth the money. An unhappy member of staff brought us the wrong cans of pop, we went to explain this and she did not say a single word and rudely pushed the 2 right cans we ordered towards me - neither did she give us an apology for the inconvenience. Shouldn't be working here if you don't have simple customer service skills.

Me and my friend ordered. We got our food and asked ‘are they both in there?’ The server replied ‘yes they are’. Granted we should have checked but when we left and got back to the hotel only one meal was in the bag!! They are not answering the phone

Serving beef to customers who don't eat it, and failing to use gloves while handling food. Please be cautious and avoid this store—they risk serious cross-contamination.

I have tasted their chicken quesdillla which was awesome. Must visit place in new street.

My first & last time getting a delivery from here… food was warm at best when it arrived. The quesadilla was mediocre. The flaming hot fries dry & hard so were inedible. The mixed doner box with salad & chips was a disaster as the only salad I had was lettuce (I requested no tomatoes). There was cabbage or onions. Also, I opted for gherkins as an extra and there was only one gherkin slice added! The best thing about the meal was the sauces! Disappointing is an understatement.

Food was great service was ok they don't really say much atmosphere ok but some homeless people come in begging for some money not even food

I hope someone from the management contact me as this specific employee who absolutely rude and this was not the first time he has the attitude as he is reporting the restaurant reputation I came to the casher and every time he ignores and i had to wait a while than when I ask hem to serve me he said wait five minutes and he is literally standing behind the cashier.

First time here and whilst the food tasted fine the way they pack a doner and chips into the box is only ok if you’re got something to pour it out on later. Otherwise it’s chips at the bottom, meat on top of that and salad on top of that. And the sauces come in takeaway pots so you just pour onto the top item food only.

Very tasty! Clean place! Good service!

Food arrived but it was stone cold. And barely any filling in the kebab. Driver delivered my food in an iceland bag, no proper attempt to keep it carm.

Obvs the best done kebab ever. My friend got two of the doner & fries boxes and ate them in one sitting, I was shocked but can understand since it’s literally heaven. I got the the boss box but unfortunately it didn’t come in the actual box and the spring rolls were a strange take on some kebab <> Asian fusion. Stunning stunning tho

🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬 Absolutely appalling service from GDK! I ordered from the New Street, Birmingham branch, and the experience was beyond unacceptable. First off, the packaging was an absolute disaster—completely unprofessional. It was raining, and thanks to the lack of proper delivery bags, my entire order arrived soaking wet with the packaging torn apart. To make matters worse, when I called customer service to complain, I was met with the most disrespectful and rude behavior imaginable—they even had the audacity to hang up on me! And let’s talk about the actual order: it was incomplete and utterly wrong. I paid extra for additional cheese, and guess what? No cheese at all. I ordered a large portion of fries, and they sent me a small one instead. How is this level of incompetence even acceptable? This was a complete waste of my money, time, and patience. I’m disgusted by the lack of care, professionalism, and basic decency from both the staff and the delivery service. Never ordering from GDK again, and I’ll make sure to warn everyone I know to avoid this joke of a place. Fix your service or shut it down! Just 2 star for food is enough 🤬🤬🤬

One of the worst branch in Midlands to go for! No dips Uncooked fries And lots of out in food Totally not worth it

The kebab was overcooked, dry, and completely lacking in flavor. On top of that, the service was appalling, with staff displaying an unprofessional and unfriendly attitude. Overall, a very disappointing experience