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4.5

Based on 1.503 opinions finded in 3 websites

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Nº 706 in 4016 in Birmingham

Nº 1 of 4 German in Birmingham

CUSTOMERS TALK ABOUT DISHES WITH..chickencheesesaladmeatmust

comment_iconOpinions

Food was top notch. Honestly best Donner I had after a long time..Ordered the food via self service terminal and I didn't realise i had to reserve table before I ordered (dine in). It was busy and I requested my table to be cleaned at it was messy, staff happily done that for me. I would recommend a basin towards the back wash your hands, as the toiles very smelly and needed cleaning. Overall experience was good and would definitely visit again.

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I Khan . 2024-10-22

MORE AT Google

I've eaten a lot of kebabs in my time and this has to be one of the nicest. Highly recommended the spicy fries 🍟 if you like a bit of heat. Staff really friendly too.

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George Adams . 2024-10-22

MORE AT Google

Excellent service by aarzoo and the food was wonderful. Thanks loved the environment

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Jasi Akter . 2024-10-18

MORE AT Google

Waiting time always pretty long on several occasions my kebab was half meat and half salad always soggy bottom of the bread so it falls apart. Staff serving orders not friendly at all

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Michael P . 2024-10-14

MORE AT Google

DONT ORDER ONLINE Ordered on uber eats and refused a refund. Food came freezing cold, covered in oil and everything soggy. Ordered mixed box and spring rolls. All had a nasty after taste afterwards. Couldnt eat the majority of it went in the bin. First and last time!

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melissa 93 . 2024-10-08

MORE AT Google

I came 11 pm ask to pay at cashier, he refuses he told me no order at the cashier.

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A M J . 2024-10-06

MORE AT Google

Them keep your order on table, bring your food cold bad staff them speak ugly with you. Incompetents staff

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Daniela Petronela . 2024-10-06

MORE AT Google

Really bad music and very dirty. Not cleaned from night before. Blocked toilet and food waste everywhere. Someone just rubbing table's with a dirty cloth. 3 members of staff that just stepped over the crap all over the floor

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steve crofts . 2024-10-05

MORE AT Google

So called German Turkish Food in England, quite funny :)

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Brian Carr . 2024-10-01

MORE AT Google

cold and rock solid food, could not even bite the sandwich as jaw started hurting due to the state of the food. would not reccomend and will be,reporting to the health Department. what a joke!!

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Taskeen . 2024-09-30

MORE AT Just Eat

I messaged the delivery guy asking where he is but he refused to answer and set my order as delivered but he never came and nothing has been delivered i have been waiting for 1 hour

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Mobin . 2024-09-30

MORE AT Just Eat

First of all I want to say is the food is always delicious , thank you to the wonderful staff member Lilly thank you ever so much great customer service

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asad mahmood . 2024-09-30

MORE AT Google

Generous portions, amazing hospitality and fresh food! Must visit. Special mention for Arzoo. Cheers!

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Sumanpreet Kaur . 2024-09-29

MORE AT Google

Haris was our server. He gave us the best service along with tasty food. Keep it up bro!!

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Emad Bilal . 2024-09-26

MORE AT Google

The food was lovely and haris was soo helpfull and recommended us such a delicious food

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hamza atiq . 2024-09-26

MORE AT Google

The food was lovely and the service by aarzoo was appreciative. Will come again

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Jagga Jatt . 2024-09-22

MORE AT Google

Love the food loved the surrounding and love the customer service by aarzoo.great 10/10

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Jashan preet Si . 2024-09-22

MORE AT Google

Good food, great service, terrible music 😅

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Grzegorz . 2024-09-21

MORE AT Google

I’ve visited here before and had standard takeaway service, nothing out of the ordinary. Today, the workers had a right attitude and way of gossiping about other customers. The man at the counter (whose name is said to be haris on the order receipt) in particular is what bothered me the most. It was clear the workers did not want to be there today in their service, to the point where the boss box was a boss BAG, when a stock of boxes could clearly be seen. The laziness of the staff today when people are paying for their food. It covered up the way that there was only a pinch full of fries inside the bossbag. I waited patiently at the counter to be served for the guy at the till to look at me as if I didn’t know ordering screens existed when I wanted to pay cash. Bread on my secret sauce burger was stale, the meat was standard. Poor service. Workers need to remember that this may not be the most glamorous job, but it’s paying their bills. Be nice or don’t be there. The food quality of gdk over the years has gone down, but customer service, the very face of the company shouldn’t be the reason why customers are unhappy. Can’t say I’ll be returning to that branch. If he worked in a more professional environment, he wouldn’t have got very far with that attitude

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arshi 3 . 2024-09-15

MORE AT Google

Staff v.helpful & excellent food

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Aya Maher . 2024-09-13

MORE AT Google

I tried And kabab.. Thanks Shubham, Indian for polite service!!

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Sujith Sudhakar . 2024-09-11

MORE AT Google

Food was delicious we enjoyed it. Staff were very friendly especially Maham, so kind and informative. Thanks Shubham and Inder for good service....thanks again

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Joseph Vinod Raj . 2024-09-11

MORE AT Google

I tried doner box fries that was good .... special thanks Shubham and Inder ..

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Sujith S . 2024-09-11

MORE AT Google

I never got to eat their food so I can't rate it. Service and atmosphere get 1 because my partner and their assistance dog were rudely asked to leave by staff. With no citation of why. We would have accepted "health and safety" or " we have a no animals policy" but we're simply met with "it's not allowed" in a rather untrained and unintelligent way. Of course we left and thankfully I had not yet paid for the order I was putting in so I cancelled it and left. I would advise the owners train their staff to better communicate and cite (no matter how simple) a valid reason. To avoid angering customers and potential customers. Leaving wasn't the problem. How we were spoken to was. I won't be coming to this establishment again and I will be advising people I know not to aswell. I will also be advising those who me and my partner talk with in the assistance dog training sphere to avoid this establishment as it is clearly unwelcome to them. We proceeded to go to Mc Donald's where they even offered the dog a bowl of water.

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Yujo Kameida . 2024-09-01

MORE AT Google

We regularly order food here. Staff is helpful and professional, they always happy to help. Their food is always exceptional and fresh.

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AJMAL KAZMI . 2024-08-31

MORE AT Google

£25 for 2 meals. Cold food. Refund..dead food

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Rajiv Swambar . 2024-08-30

MORE AT Google

Quesadillas are lovely, sometimes their fries are a bit cold but overall nice food

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Joe Austin . 2024-08-30

MORE AT Google

Wow, just wow. It's far better than in Germany! An absolute must for any kebab lover. The meat was juicy with a nice caramelization, and the veggies were fresh and crispy. The sauces? Totally optional, but very flavorful—an excellent choice!

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Sebastian Onyszkiewicz . 2024-08-30

MORE AT Google

I didn't like the food cold and the meat very salty I returned the samouna so they would put a salad in it and heat it. I asked for a round samouna with meat until I forgot to take pictures of it 😅 The place is large and there are plenty of seats. You can choose the wrong ham if you want to try something else

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ايمان عباس . 2024-08-27

MORE AT Google

Ahh, man, I love that place! The staff members are really good and I love their chicken doner kebab! 😋 #chickenlover #donerkebab #yummy

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Adil Reyan . 2024-08-27

MORE AT Google

The food was pretty nice and thanks to Sarsi for her kind service and food

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Halima Riaz . 2024-08-26

MORE AT Google

Good was amazing and came fast special Thansk to aarzoo

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Naimah Ahmed . 2024-08-26

MORE AT Google

Food is good, service good. I was served by Arzu, friendly service.

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Lukas . 2024-08-26

MORE AT Google

Harshini is amazing the service is amazing she made my food with correct information. ⭐⭐⭐⭐⭐ Harshini is absolutely fantastic! From start to finish, her professionalism and dedication are evident in everything she does. She goes above and beyond to ensure her clients are satisfied, always bringing a positive attitude and a wealth of knowledge to every interaction.

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The Avalon . 2024-08-23

MORE AT Google

ordered extra mix it came normal

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Tiago . 2024-08-23

MORE AT Just Eat

First time trying, don't know what the hype is about. Had better Donner kebab and the prices are not worth it. Currently in their toilet whilst giving this review

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Sumon Ahmed . 2024-08-20

MORE AT Google

Vero good service by Arzu very sweet girl

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eliel kassi . 2024-08-17

MORE AT Google

Good food and excellent service Arzu!!!🔥

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Jonathan Kassi . 2024-08-17

MORE AT Google

i was served by someone called mustafa who helped through something in the ap when i was confused he didnt lose his patience and he even helped my friend

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Ahmr . 2024-08-12

MORE AT Google

We were taken care by mostafa, helped us with our order since one of us was vegan, helped us choose what to order and made it very quick and satisfying. Very kind and welcoming from the start. Was really impressed with his service today😄

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Shri . 2024-08-12

MORE AT Google

I ordered Bossbox and Og and it was delicious and the service by shubham and arshini was so nice..... . Thanks for the food and service !!

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Yash Solanki . 2024-08-08

MORE AT Google

Like a Subway sandwiches, it's decent but nothing special. If you're in a pinch it's a great option but I wouldn't go out of my way for it.

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Y Jamal (jamal01) . 2024-08-07

MORE AT Google

Mustapha is the best ever. Really helped and we ordered a lot but he never crumbled under the pressure. Most respectful, helpful and kind staff member I’ve ever come across

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AMZI . 2024-08-06

MORE AT Google

The area was clean and aarzoo gave us good company and service. Thanks

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برجس الشمري . 2024-08-06

MORE AT Google

It was our first time eating here. We were served by Rimsha who was brilliant explaining the menu to us. The food was delicious, fresh and so tasty. We don't live in England but next time we are we will make a point of having a GDK💕

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Deirdre Mohan . 2024-08-06

MORE AT Google

Mustafa was the best waiter I’ve ever met, eas very kind and had lovely customer service

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kash . 2024-08-06

MORE AT Google

I just take 2 boss box both of them is cold fries is cold they give old food Im not gonna buy again

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Amir Safari . 2024-08-06

MORE AT Google

Rimsha services absolutely out standing,We love her services.GDK food Always best food in new street.

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silvano de salvo . 2024-08-05

MORE AT Google

Doner was thin, somewhat crispy and flakey. Maybe I got the last part as it was late and close to closing time but I have had a lot better from simple takeaways in brum. It's a nice place well set out and decorated.

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Tahir Hussain . 2024-08-05

MORE AT Google

‏The food is good, the prices are nice, and the employee Arzoo is very polite.

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مجيد الشمري . 2024-08-05

MORE AT Google

Delicious food,Thanks arju for your good hospitality

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Syed Kamrul hoque Tamim . 2024-08-05

MORE AT Google

Absolutely horrific portions. I ordered extra mix and cheesy fries. Fries had no cheese and I got HALF OF A NORMAL PORTION. Absolute rip off!

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Michael . 2024-08-04

MORE AT Just Eat

Wonderfull experience with aarzoo. Food was 10/10 and service 10/10

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Brwa . 2024-08-03

MORE AT Google

The food was so fantastic and aarzoo was so kind

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Zeniki Beniki . 2024-08-03

MORE AT Google

Ordered a simple kids meal to go and they took about 25 minutes to get it to me as they put my finished order to the side without calling me and realized 10 minutes later that it was actually good to go. The cheese in the cheesy fries is just a watery sauce that they poured into my fries and drink The girl managing orders couldnt make the time to give out the already prepared orders to the delivery guys. Both people on the front kept making mistakes in knowing what was to go and what was to eat in, a lot of taking out from bags and repackaging

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Nicole Flores . 2024-08-02

MORE AT Google

Came in yesterday and was greeted by a young lad named tayyib he was very polite and friendly he ensured my food was given to me quick. The food was overall was decent but overall 10/10 experience

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Mohammed Khan . 2024-08-02

MORE AT Google

5 times again come order without sauce

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Damian . 2024-08-02

MORE AT Just Eat

Thank you very much to arzll, by far the best worker and top service she deserves a raise

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O K . 2024-08-02

MORE AT Google

The food was nice and had a wonderful experience with astro

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Eddie Lin . 2024-08-01

MORE AT Google

Was never disappointed with the food quality but today was a flop. Was in a rush, so ordered a gym box (no need to wait for the fries) which they claim comes with a salad. Watched the guys in the kitchen making it, bit of lettuce, cabbage and a bit of onion (apparently that’s a „salad”) and some cold dried out meet from the bottom of the rack (not even sliced freshly!). When I raised my issue with the person at the counter for the lack of salad or sauce she first told me that it’s under the meat, when I said it isn’t cuz I watched it being made she turned around and they added two thinnest half tomato slices I’ve ever seen. After trying the meat that tasted like cardboard I asked for a refund. May as well eat the box itself at this point. All that for a price of £7.49, absolute joke, better save your money.

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chybcikiem . 2024-07-30

MORE AT Google

Was some nice food and customer service from mustafa was very surprising, top tier service! Would recommend and come again soon.

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Resort05855183793 . 2024-07-29

MORE AT TripAdvisor

The food..... Was just brilliant and the way Aarzoo dealed me was amazing,she has been so nice and calm and was making sure that everyone was served with smile, 😊,will come again soon, thanks for such wonderfull experience ❤️💞

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Ali K . 2024-07-29

MORE AT TripAdvisor

Food was great and the service was amazing, props to Mustafa

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Naj . 2024-07-27

MORE AT Google

Amazing and delicious food chicken panini with curry fries 🍟 and sprite drink recomend special and quick service haris

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HARIS K . 2024-07-27

MORE AT TripAdvisor

The best Kebab place ever! Keep doing what you doing no need anything to change thanks 😉💪

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rolke333 rolke333 . 2024-07-27

MORE AT Google

Good food and super service especially from Mostafa. Food was fast despite the crowd and we were checked on to ensure we were happy with the food.

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Sha M . 2024-07-26

MORE AT TripAdvisor

I am a regular customer of Gdk new street,I really appreciate its services specially staff Rimsha who took my order and served me nicely and efficient manners,She was overjoyed me with satisfactory food and environment,Definitely comes again…

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Rimsha S . 2024-07-26

MORE AT TripAdvisor

The food was amazing . We ordered döner boxes and arazi gave us great service

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Manoja Shahosman . 2024-07-24

MORE AT Google

The food was amazing and the servers Mustapha a and Aarzoo was amazing. Thanks

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Ouisam Menbia . 2024-07-24

MORE AT Google

Mostafa. Good service very well communication needs a raise

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game h . 2024-07-24

MORE AT Google

Fast service, clean tables, really good customer service. Arzoo was really friendly and nice.

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ameerah h . 2024-07-24

MORE AT Google

The food was amazing and we had a wonderful experience with Aesop. Thanks

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Moein Sharifi . 2024-07-24

MORE AT Google

I had chicken kebab and that was really good. There is one salesgirl named aarzoo and she made my experience very good.

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Akshay Gupta . 2024-07-24

MORE AT Google

Food was a amazing and service was a great Thanks to Mustafa ( who done our order )

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RACHIDA MAROUF . 2024-07-24

MORE AT Google

First Time Trying GDK, visited the GDK in Birmingham New street, the Male that served me Mostafa was really helpful and patient, as id never been before so wasn't sure what to get, he explained what the different kids of meals were and came and checked if everything was ok, id recommend this place.

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xxlevi123xx . 2024-07-24

MORE AT Google

order didn’t arrive. said delivered however delivery guy stopped answering his phone. very disappointed.

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Habiba . 2024-07-24

MORE AT Just Eat

Worst place ever, foods oily; and everything tastes defrosted. Pretty sure a woman found a hair in her food while I was working there and the manager didn’t even seem to care. Not worth the price, don’t waste your money or your time

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Sami A . 2024-07-23

MORE AT Google

Food was really good and atmosphere was vibesnt

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TheOneNeo . 2024-07-23

MORE AT Google

All the chefs don't use any gloves at all and touching everything.. also the chef was a Indian guy was very rude and looked me like he wanted to fight with me, just because I asked if my food was ready... This is appned just today 22/07/2024 in New street in Birmingham in the early afternoon.. really really not good at all, next time I have to call the security, very disgusting people.

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Eugenio Cannarella . 2024-07-22

MORE AT Google

Harris was very respectful and good table service

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Saeed Javanmiri . 2024-07-21

MORE AT Google

Arzoo was very attentive. She served 3 of us and was very accommodating. She went out of her way to ask us if our dining experience was enjoyable.... bearing in mind this was 1:30 in the morning. If anyone deserves a raise, it's Arzoo penji

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Amandeep Bansal . 2024-07-21

MORE AT Google

Haris ,what an amazing person.thank you for your service mate.

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Filmon Haish . 2024-07-21

MORE AT Google

Haris shows great hospitality and service is amazing at GDK...would like to be here definitely

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Tariq Aziz . 2024-07-21

MORE AT Google

Food was decent, not too crowded and the workers were friendly and had really good customer service, specifically mustafa

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Yafet Tes . 2024-07-19

MORE AT Google

Mustafa was amazing , well mannered

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yousufuddin shaik . 2024-07-19

MORE AT Google

great food for a fast lunch in town and very tasty

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wayne mason . 2024-07-19

MORE AT Google

I like everything. Best staff are Arzoo and Mustafa

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Shata Manu . 2024-07-19

MORE AT Google

I like the food and aarzoo gave an ace service

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Aishah Elfarsi . 2024-07-19

MORE AT Google

Food was great was served by a man called mustafa that man is a goat best server I’ve ever seen no lie . If every server was like him all food places would be amazing. That man deserves the world

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Muzzammil Maheen . 2024-07-19

MORE AT Google

The food was nice and the wait time wasn't too long . The staff were very hospitable. Great customer service especially from a member of staff named Mustafa. Will come again .

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Muhammed Ndure . 2024-07-19

MORE AT Google

the food was extremly cold and i couldnt eat it at all and had to order food from big johns instead i had to throw this away.

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ramsha . 2024-07-19

MORE AT Just Eat

My order has not been delivered

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Archie . 2024-07-19

MORE AT Just Eat

This place has fantastic service! I was served by a young gentle man called Mustafa at the Birmingham New street branch and he was a breath of fresh air!. It looks really clean and the food is very great quality. I will be coming back

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Elizabeth lawal . 2024-07-19

MORE AT Google

Food was great and customer service too.

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Oscar Lopez . 2024-07-18

MORE AT Google

That's one of the best kebab I have been eating in my life. The meat is so well made! Also, the place is really clean and the employees are professional. Thank you AZ for your great service! 💪

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MR_ Andy.S . 2024-07-18

MORE AT Google

The food was amazing . Thanks aarzoo for great service

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Dương Nguyễn Thuỳ . 2024-07-18

MORE AT Google

Friendly staff and amazing food

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rushda moulvi . 2024-07-18

MORE AT Google

The food was absolutely amazing. We tried diner boxes . Spes I’ll thanks to aar zoo for her help. ❤️🥰🤌🏻

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Tanya Shaikh . 2024-07-18

MORE AT Google

Great food and Mustafa gave us great service!

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Abdi Mohamed . 2024-07-18

MORE AT Google

Freshly made food served with excellent professional service by Mr Haris Khan. definitely recommended.

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Oasis Traders . 2024-07-17

MORE AT Google

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