German Doner Kebab in Birmingham

1 german donner out of 3 was dry and cold. No sauce at all

I give no stars, not the first time having an issue with this place nearly 2 hours waiting for my order cant contact anyone, by the time it arrived the bag was not sealed and food was hard and cold sent pictures to JE, great from GDK not!!!

My food was not in its packaging it was in the bere bag

Food came that I didn’t order. Food was cold and something I didn’t order.

Food arrived but it was stone cold. And damage and I order chicken I got beef we don’t eat beef

Came really late which alright fair enough it’s iftar time also the food was very cold

One of the doner in my life. But please toast the bun more.

Horrible service 07/03/2025 time 17:40-18 We have arrived and was waiting by the till for a team memeber to serve us she was standing in front of the screen but would acknowledge us so we went to the selfserve, we have successfully ordered our food however the staff hasn’t acknowledged it We have waited for 10 minutes while staff was chatting to each other leaning over the counter and laughing between each other, we have then decided to approached the till asking where our food is as we have been waiting for 10 minutes, they asked our order number AND THEN they have only began of making our order I would appreciate if the restaurant was busy but we were the first one to order take away and another 6 people was waiting behind us

Just ordered a doner rice box it says upto 58 grams of protein but the amount of chicken and lamb they have put i don’t even think so it is 10gm it’s all rice and salad. Disappointed since i order always

I wouldn't even piss on the door if I was drunk. The kebab and service was that bad. Made for people who don't have a decent chippy in there area. I will never enter any gdk again.

Panini with flaming fries was perfect combination with a can of drink recommended by Alishba she was so professional with the customer. Would like to go again

The food was amazing and I was served wonderfully by Aaron. Clean place and clean food . Will come again thanks

Rice bowl extra beef with a Fanta was amazing.wonderful recommendation from the staff member tayyib

Ridiculous waiting time! Waited almost 40 min for food!

The food tastes good, but unfortunately the price/performance ratio isn't right at all for a kebab that costs 9 pounds, and you have to look for the meat with a magnifying glass. When you asked if you could have a little more, it was only given reluctantly. The tables are not cleaned and there is rubbish under the tables. Despite enough staff and only 3 occupied tables, it would be nice if more attention was paid to cleanliness and hygiene.

fries missing from the og doner box. the cheese bites had nowhere or anything else inside them. they were just crispy batte with ni filling. food was cold. absolutely atrocious service by gdk. what a waste of £20

Food was great, had an issue with payment being taken twice but went back and they solved the issue without hastle.

Don’t often leave reviews. Had a long day at uni, thought I’d try GDK. Absolutely disgusting food. Don’t waste your money, chicken donner was very salty, and chicken was dry. Portion size for the price was ridiculous. Food is very poor quality. Avoid at all costs.

I had a chicken wrap at lunch today and it was delicious but a bit spicy for me. When I ordered I didn't see any mention of being spicy and I double checked when I left. Member of staff was apologetic but the spiciness level should be on the menu. I'm not sure if I'll go back.

Always good service from juber when go there ask gor juber

Ordered Donner I swear to god £8 pounds box with salad and fries and donner there was only 5 little Donner short fingers worst everr

They Gave me about 2, maybe even 1 strip of donner cut up and a few bits of chicken, filled the rest of the o.g kebab with salad and sauces when i paid £3 extra for an extra mix, the 2 sauces which i paid seperate for tasted not like the sauces i ordered, they tasted either off or like someone had repoured a used sauce to be resold

Food is decent, not how it used to be. Was a bit salty for all our liking. The bread has changed too. Maybe cutting back? Or think this one is better than the old waffle style bread, we didn't.

Food is relatively good and worth the money. An unhappy member of staff brought us the wrong cans of pop, we went to explain this and she did not say a single word and rudely pushed the 2 right cans we ordered towards me - neither did she give us an apology for the inconvenience. Shouldn't be working here if you don't have simple customer service skills.

Me and my friend ordered. We got our food and asked ‘are they both in there?’ The server replied ‘yes they are’. Granted we should have checked but when we left and got back to the hotel only one meal was in the bag!! They are not answering the phone

Serving beef to customers who don't eat it, and failing to use gloves while handling food. Please be cautious and avoid this store—they risk serious cross-contamination.

I have tasted their chicken quesdillla which was awesome. Must visit place in new street.

My first & last time getting a delivery from here… food was warm at best when it arrived. The quesadilla was mediocre. The flaming hot fries dry & hard so were inedible. The mixed doner box with salad & chips was a disaster as the only salad I had was lettuce (I requested no tomatoes). There was cabbage or onions. Also, I opted for gherkins as an extra and there was only one gherkin slice added! The best thing about the meal was the sauces! Disappointing is an understatement.

I hope someone from the management contact me as this specific employee who absolutely rude and this was not the first time he has the attitude as he is reporting the restaurant reputation I came to the casher and every time he ignores and i had to wait a while than when I ask hem to serve me he said wait five minutes and he is literally standing behind the cashier.

Food was great service was ok they don't really say much atmosphere ok but some homeless people come in begging for some money not even food

Very tasty! Clean place! Good service!

First time here and whilst the food tasted fine the way they pack a doner and chips into the box is only ok if you’re got something to pour it out on later. Otherwise it’s chips at the bottom, meat on top of that and salad on top of that. And the sauces come in takeaway pots so you just pour onto the top item food only.

Obvs the best done kebab ever. My friend got two of the doner & fries boxes and ate them in one sitting, I was shocked but can understand since it’s literally heaven. I got the the boss box but unfortunately it didn’t come in the actual box and the spring rolls were a strange take on some kebab <> Asian fusion. Stunning stunning tho

Food arrived but it was stone cold. And barely any filling in the kebab. Driver delivered my food in an iceland bag, no proper attempt to keep it carm.

🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬 Absolutely appalling service from GDK! I ordered from the New Street, Birmingham branch, and the experience was beyond unacceptable. First off, the packaging was an absolute disaster—completely unprofessional. It was raining, and thanks to the lack of proper delivery bags, my entire order arrived soaking wet with the packaging torn apart. To make matters worse, when I called customer service to complain, I was met with the most disrespectful and rude behavior imaginable—they even had the audacity to hang up on me! And let’s talk about the actual order: it was incomplete and utterly wrong. I paid extra for additional cheese, and guess what? No cheese at all. I ordered a large portion of fries, and they sent me a small one instead. How is this level of incompetence even acceptable? This was a complete waste of my money, time, and patience. I’m disgusted by the lack of care, professionalism, and basic decency from both the staff and the delivery service. Never ordering from GDK again, and I’ll make sure to warn everyone I know to avoid this joke of a place. Fix your service or shut it down! Just 2 star for food is enough 🤬🤬🤬

when order was placed delivery was quoted as 20.55 but the delivery time kept changing to later and later when it eventually arrived the fries were cold and needed to be microwaved

The kebab was overcooked, dry, and completely lacking in flavor. On top of that, the service was appalling, with staff displaying an unprofessional and unfriendly attitude. Overall, a very disappointing experience

One of the worst branch in Midlands to go for! No dips Uncooked fries And lots of out in food Totally not worth it

This spot is a hit and miss the quality can be inconsistent at times, fries usually come cold and the meat I find a bit too salty at times. Also, the meat ratio can be low compared to the other GDK i have been to. The custom service isn’t too bad. Overall the quality can be improved.

foid was freezing when arrived

had a great experience especially thanks to inder for make our dinner amazing by explaining menu brilliantly

delicious food all the time ....must recommend OG doner kebab ... the staff girl Inder has amazing serving skills

What happened to the days when you could get a kebab, chips, drink and 3 dips for £7.99!!!!!!!!! £12 is the same as a great pizza from Rudys!!!

Went in and place was a tip, also the lady behind the kitchen never washes hands/wears gloves and eats openly on shift. Hygiene issue Also had some paper fried with this spring roll and is baked in

Look at amount of fries for £2.49. The quantity is less and not at all worth it

They give me half of the box empty. Every time as issue with the order. I'm eating here every Sunday because I like the product but the service is crap.

The main food item (kebab) was cold and hard.

I received the half-filled box, I waited more than 30 minutes for the order, I received the order as a package but I wanted to eat inside, next time I will go to another place

Must try the box, boss. The presentation was neat, good portions & very tasty. Will visit again soon.

Excellent food customer service and place to be 2024

Food arrived cold despite being on time

Meh! A bit grim, food was ok staff seemed unhappy :)

Indian road food better than this.

Stated opening time 2am. Not taking any orders at 1:40. Don’t even bother turning up at 12:00 midnight they won’t accept orders

We are regulars there so we always like the food

The food was lovely and aarzoo fave us such a nice service thanks will come again

Topperia🔝💯 Food goes straight to the stomach, but kebab goes straight to the heart<3

Top place to get german donner, always busy and food quality is top notch.

Food was top notch. Honestly best Donner I had after a long time..Ordered the food via self service terminal and I didn't realise i had to reserve table before I ordered (dine in). It was busy and I requested my table to be cleaned at it was messy, staff happily done that for me. I would recommend a basin towards the back wash your hands, as the toiles very smelly and needed cleaning. Overall experience was good and would definitely visit again.

The Boss Box was - everything was all smashed up in the little bags with cheese sauce all over in the box, and the food was cold as the delivery was late. The veggie Kebab i thought it would be like Soya Kebab and not veggie burger cut up.

I've eaten a lot of kebabs in my time and this has to be one of the nicest. Highly recommended the spicy fries 🍟 if you like a bit of heat. Staff really friendly too.

Excellent service by aarzoo and the food was wonderful. Thanks loved the environment

Waiting time always pretty long on several occasions my kebab was half meat and half salad always soggy bottom of the bread so it falls apart. Staff serving orders not friendly at all

DONT ORDER ONLINE Ordered on uber eats and refused a refund. Food came freezing cold, covered in oil and everything soggy. Ordered mixed box and spring rolls. All had a nasty after taste afterwards. Couldnt eat the majority of it went in the bin. First and last time!

Them keep your order on table, bring your food cold bad staff them speak ugly with you. Incompetents staff

I came 11 pm ask to pay at cashier, he refuses he told me no order at the cashier.

Really bad music and very dirty. Not cleaned from night before. Blocked toilet and food waste everywhere. Someone just rubbing table's with a dirty cloth. 3 members of staff that just stepped over the crap all over the floor

So called German Turkish Food in England, quite funny :)

First of all I want to say is the food is always delicious , thank you to the wonderful staff member Lilly thank you ever so much great customer service

I messaged the delivery guy asking where he is but he refused to answer and set my order as delivered but he never came and nothing has been delivered i have been waiting for 1 hour

cold and rock solid food, could not even bite the sandwich as jaw started hurting due to the state of the food. would not reccomend and will be,reporting to the health Department. what a joke!!

Generous portions, amazing hospitality and fresh food! Must visit. Special mention for Arzoo. Cheers!

The food was lovely and haris was soo helpfull and recommended us such a delicious food

Haris was our server. He gave us the best service along with tasty food. Keep it up bro!!

Love the food loved the surrounding and love the customer service by aarzoo.great 10/10

The food was lovely and the service by aarzoo was appreciative. Will come again

Good food, great service, terrible music 😅

I’ve visited here before and had standard takeaway service, nothing out of the ordinary. Today, the workers had a right attitude and way of gossiping about other customers. The man at the counter (whose name is said to be haris on the order receipt) in particular is what bothered me the most. It was clear the workers did not want to be there today in their service, to the point where the boss box was a boss BAG, when a stock of boxes could clearly be seen. The laziness of the staff today when people are paying for their food. It covered up the way that there was only a pinch full of fries inside the bossbag. I waited patiently at the counter to be served for the guy at the till to look at me as if I didn’t know ordering screens existed when I wanted to pay cash. Bread on my secret sauce burger was stale, the meat was standard. Poor service. Workers need to remember that this may not be the most glamorous job, but it’s paying their bills. Be nice or don’t be there. The food quality of gdk over the years has gone down, but customer service, the very face of the company shouldn’t be the reason why customers are unhappy. Can’t say I’ll be returning to that branch. If he worked in a more professional environment, he wouldn’t have got very far with that attitude

Staff v.helpful & excellent food

Food was delicious we enjoyed it. Staff were very friendly especially Maham, so kind and informative. Thanks Shubham and Inder for good service....thanks again

I tried And kabab.. Thanks Shubham, Indian for polite service!!

I tried doner box fries that was good .... special thanks Shubham and Inder ..

I never got to eat their food so I can't rate it. Service and atmosphere get 1 because my partner and their assistance dog were rudely asked to leave by staff. With no citation of why. We would have accepted "health and safety" or " we have a no animals policy" but we're simply met with "it's not allowed" in a rather untrained and unintelligent way. Of course we left and thankfully I had not yet paid for the order I was putting in so I cancelled it and left. I would advise the owners train their staff to better communicate and cite (no matter how simple) a valid reason. To avoid angering customers and potential customers. Leaving wasn't the problem. How we were spoken to was. I won't be coming to this establishment again and I will be advising people I know not to aswell. I will also be advising those who me and my partner talk with in the assistance dog training sphere to avoid this establishment as it is clearly unwelcome to them. We proceeded to go to Mc Donald's where they even offered the dog a bowl of water.

We regularly order food here. Staff is helpful and professional, they always happy to help. Their food is always exceptional and fresh.

Quesadillas are lovely, sometimes their fries are a bit cold but overall nice food

£25 for 2 meals. Cold food. Refund..dead food

Wow, just wow. It's far better than in Germany! An absolute must for any kebab lover. The meat was juicy with a nice caramelization, and the veggies were fresh and crispy. The sauces? Totally optional, but very flavorful—an excellent choice!

I didn't like the food cold and the meat very salty I returned the samouna so they would put a salad in it and heat it. I asked for a round samouna with meat until I forgot to take pictures of it 😅 The place is large and there are plenty of seats. You can choose the wrong ham if you want to try something else

Ahh, man, I love that place! The staff members are really good and I love their chicken doner kebab! 😋 #chickenlover #donerkebab #yummy

The food was pretty nice and thanks to Sarsi for her kind service and food

Good was amazing and came fast special Thansk to aarzoo

Food is good, service good. I was served by Arzu, friendly service.

Harshini is amazing the service is amazing she made my food with correct information. ⭐⭐⭐⭐⭐ Harshini is absolutely fantastic! From start to finish, her professionalism and dedication are evident in everything she does. She goes above and beyond to ensure her clients are satisfied, always bringing a positive attitude and a wealth of knowledge to every interaction.

ordered extra mix it came normal

First time trying, don't know what the hype is about. Had better Donner kebab and the prices are not worth it. Currently in their toilet whilst giving this review

Good food and excellent service Arzu!!!🔥

Vero good service by Arzu very sweet girl

We were taken care by mostafa, helped us with our order since one of us was vegan, helped us choose what to order and made it very quick and satisfying. Very kind and welcoming from the start. Was really impressed with his service today😄

i was served by someone called mustafa who helped through something in the ap when i was confused he didnt lose his patience and he even helped my friend

I ordered Bossbox and Og and it was delicious and the service by shubham and arshini was so nice..... . Thanks for the food and service !!