The Bicknoller Inn in West Somerset

We visited the Bicknoller Inn for a Friday lunch and were respectfully and quietly met by the pub dog, mentioned in so many reviews to date. Sophie was managing front of house, both bar and restaurant, was polite and friendly throughout and worked with efficiency and speed. We picked up drinks from the bar - although Sophie even offered to carry them - and were shown to our table in the airy and light dining area. Our ciabattas arrived within a reasonable time of ordering. Whilst on the expensive side, portions were generous and presentation (on a board) well above what one would expect for a light lunch! Flavours were generally very good and we left clean plates (well, boards). Just before we left Lynda (the manager) kindly spent quite some time chatting with us about how the Bicknoller Inn is run, how it is sourced with local ingredients and as much as possible is freshly prepared (e.g. the bacon in my ciabatta and the homemade coleslaw accompanying it). Lynda also talked about the pub industry in general which was interesting to hear. On our way out we stopped and said goodbye to the mastiff who had greeted us and we departed happy. The Bicknoller Inn is well worth a visit. Clean, well run, with polite and capable staff. The building has tremendous character and is warm and inviting. Worth the little bit extra we paid and we will return before long.

15 of us enjoyed a superb Sunday lunch. I had the beef which was so tender and cooked to perfection and the rest of the party enjoyed whichever meats they had. The roast potatoes and veg were also great and the Yorkshire puds exceptional. All the staff, chef, waitresses, bar staff were all welcoming and friendly. Couldn’t fault it and would def visit again when in the area. There are also cracking walks around Bicknoller to work up an appetite and/or work off the food!

Can't fault this inn it's set in a lovely setting with quaint thatched roof the level of service was outstanding the food is traditional home cooked outstanding food exceptional service and really looked after. Would very highly recommend visiting and having a meal here.

I have just had the best Sunday lunch that I have ever had in the most friendly pub I have ever stepped foot in. From the moment we walked in we were in love with the vibe. The head Chef was exceptional, his food was so tasty and what a wonderful choice. I never have puddings but was so glad we tried the gorgeous baileys cheesecake. All the staff were so friendly and made a real fuss of Ted our dog and the chef even gave him a big treat of beef. But the best bit of the day was meeting the gorgeous Geoffrey the pub dog. He was so calm and not bothered by any of the visitors and everyone fell in love with him. We will definitely be going back again this week.

Sunday roast carvery, superb food, friendly hospitable staff. Nothing to much trouble. My partner is vegetarian, no problem. Our little dog, no problem very welcome. In all 100 percent recommend. We are visiting area on holiday and will be back to the Bicknoller inn later in the week.

Had Sunday lunch. Extremely tasty and fabulous choice of vegetables to go with the meat. Could have been a bit hotter though. Extremely friendly and attentive staff and beautiful setting. Only thing I personally didn't like is the pub dog wandering around with constant trail of saliva dangling from his mouth. He came into dining area where we were having lunch and not just me but people on next table didn't like it either. Member of staff did eventually shoo him out but it wasn't nice having him standing next to the table slobbering.

Lovely location with friendly staff. Had dinner there which we had to book. Good choice of food and good portions at reasonable prices.

Well done Team Bicknoller Inn for a fabulous evening, Thursday 22 August. The food was delicious, all cooked and presented perfectly: pork tenderloin, duck, lasagne and fish and chips. The Baileys cheesecake was sublime. Thanks to Harry, Sue, Megan, Sophie and the rest of the team.

Enjoyed a carvery for a relatives birthday recently. Good food, but slightly let down by the service. Our server couldn't tell us the difference between a small and large carvery (we were trying to work out which was the 'standard'). They checked and came back saying you'd get a bit more meat. We ordered a large and small - couldn't have told you the difference and slightly disappointed that the chef was very insistent on no more than 3 roast potatoes each, which seemed a bit tight for a carvery (especially a large one). But nice place and the food was good.

Lunchtime visit hope in on a visit to the area. Very welcome pub with friendly own & jeffery Food is very good in a very nice village.

What a lovely couple of hours spent in a friendly, relaxed atmosphere, with delicious food and welcoming, attentive (though not overly), hosts. We both had 'pie', I had steak and ale, Mel had the special; pork, apple and cider, served with veg and chips (mash was also an option) and both were delicious. 😋 Would recommend to anyone.

Lovely dog friendly, welcoming pub. Great service and fantastic food. It also has a lovely dog friendly beer garden. Thank you for looking after us and Raya.

We went for our Wedding Anniversary. The meal was totally amazing. We shared the starter, garlic mushrooms. They were amazing. For the main course I had steak and because I’m on a diet they adapted the menu to suit my needs. My husband had one of the specials and he said it was delicious. Can’t fault the place, excellent.

My husband, I and our dog Wilma visited this pub on three occasions when we were staying in the area. We have never felt so welcome in a pub before by the landlady staff and all the locals, such a beautiful dog friendly pub, full of character and atmosphere. We had the carvery for Sunday lunch which was delicious and plentiful, we also had an evening meal, the steak was cooked to perfection and the meal was so big we couldn’t finish it, compliments to the chef. Geoffrey the resident dog was so lovely and friendly too. Thank you to everyone who made our visits to this pub so special, we will look forward to coming back again and would recommend this pub to anyone staying in the area ..

Excellent blue cheese burger and chicken supreme. Ice cream sundae great too. Nice atmosphere if a little cold in the restaurant area. Recommended.

Such a shame such a lovely pub, BUT the food on Sunday was bad. I really sorry to say but I understand now why pubs are closing Food needs to be good, this is NOT So much Potential, BUT cobs webs dirty doors in the main dining room are so easy to deal with. IT'S ALL ABOUT THE DETAIL SAD 😭 SO SAD I love to go out and have a wonderful meal and I am happy to pay, but when the food is below average that is 1 frustrated and 2 SAD 😢

Excellent very welcoming staff. Food was excellent. I see it was dog friendly Will be returning very soon

Not walker friendly, in fact an unfriendly almost unwelcoming place, noisy and any issue is the customer's fault. Not recommended

Visited for lunch what a treat. Very friendly service. Lunch was plentiful and delicious and reasonably priced. The restaurant is dog friendly lovely gardens outside too.

Very welcoming and friendly host. Excellent food. Lovely pub. I would highly recommend. Thank you Bicknoller.

Visited this pub with family for an anniversary celebration on Saturday, we chose it as it was dog friendly and we have a 5 month old cavachon so one of the few dog friendly pubs in the area. When we arrived the landlady’s dog was in the bar a cockerpoo. It came up to sniff my puppy then viciously attacked her and bit her causing my puppy to yelp for about 15 seconds. The landlady came out and asked what had happened and we told her only for her to say oh he has never done that before which was a bit rude. My husband said that he should be on a lead if he acts like that to which she then took the dog behind the bar. We proceeded into the restaurant but my puppy was shaking and very scared. About half hour into the visit the dog was again roaming the pub which made us very nervous and I spent the next half hour and for most of my meal with my puppy on my lap which was not ideal. It ruined our evening and the landlady asked how she was while we were leaving. I would not return to this pub as not my idea of dog friendly

Absolutely fabulous meal.I had a freshly prepared Steak & Ale pie with veg.Cider was excellent and wines were lovely- the staff were excellent

Lovely old pub let down by poor quality food very much like going back in time ,long wait for service chefs were very old and should of retired years ago, dogs roaming all over pub plus kitchen, people were asking why orders took so long to arrive, certainly won't recommend this pub as it fell far short of the experience we would expect so won't be back

We had an evening meal one day then a Sunday carvery and then a lunchtime meal.all were superb.the carvery is just awesome.but do book.the staff and lesley the land lady were all welcoming great service and dogs allowed in restaurant.i cannot fault it best yet

We only called in a couple of times for a drink as we were staying locally, we (including our dog) were welcomed by both customers and staff equally. We didn’t eat as we had other plans but the food did look wonderful!

We arrived late afternoon on a hot Saturday just prior to service. The back partially patioed garden faces south and is beautifully turned out. It was too warm to be sat inside the characterful pub. The place is very clean and well kept by owners who took over a couple years ago. The staff were very friendly. My garlic king prawns (perfectly cooked) with delicious salad and olive bread was perfect. Simple very fresh ingredients put together thoughtfully not thrown on the plate. The friendly service and great kitchen will have us return in the week.

We visited on Fathers Day 23 for a family lunch and it was very nice. My only complaint is that on a Sunday it’s just a carvery but that said the carvery was excellent. A great selection of meat (Turkey/Pork/Beef) all very tasty and a huge selection of vegetables.

Amazing place ,garden,pub were outstanding , food we had was halloumi buger and my husband had the stake,otter ale pie,then Finnish with the bakewell tart and custard,recommend a visit if your in the area,Lisa was a fantastic host and also other members of the staff 😀flawless throughout

A lovely old country pub. We visited for a light lunch which we very much enjoyed. The food was very good and delivered with impressive service.

Friendly staff and excellent food. We have been here many times over the last few years and the food is always delicious.

I don’t often write reviews, but when the whole experience was faultless … The Bicknoller is what I would call a “proper pub” ! I walked in to a warm friendly welcome , and a toasty roaring log fire! A vast selection of alcoholic/ non alcoholic beverages. I decided on the fillet steak and boy , I was not disappointed!! It was nothing other than perfect!! I believe that a picture paints a thousand words so here it is .. .. and needless to say the plate was clean!! A fabulous experience, enhanced by warm and friendly staff, in lovely surroundings! Thank you, I will be back very soon.

I rang the pub at 2pm to check if they were open, and running a full menu as I was informed it was fish and chip night. The person who answered the phone, informed me and double checked that they were running a full menu....

We stayed with family for a few days .The inn is very old but has a modern dining room and quaint drinking areas.The outside seating area is quite big and must be really good in the summer.Service is very good @nd the staff are really...

We have had numerous meals at The Bicknoller over the last 2 years and especially found the dressed crab, lamb chops etc delicious. The desserts are lovely. Going with friends, family and as a couple

Always book before visiting the Bicknoller Inn as it is very popular. Had lunches during the week with a friend who lives locally, and also a Sunday lunch. All the meals have been excellent, hence return visits!

We ate here on Saturday evening and I had the lasagna. I must say it’s the worst lasagna I have ever eaten. It was dried up an hard it looked like it had been on the oven all day. It should never have been served...

My wife and I visited for dinner on last day of our holiday...this place was the icing on the cake to a great week. Good beer selection, comfortable and clean setting tastefully decorated and an amazing kitchen. My wife had burger...beautifully chargrilled. I had a...

Lovely visit. Great standard menu plus an amazing “specials” menu. The quality of the food was top notch and really fabulous portion sizes. Staff were so attentive. Lovely atmosphere in the bar and both sections of the restaurant. Will definitely be re-visiting.

Been here quite a few times but not really that impressed this time. I know things have gone up in price but it’s pretty expensive for bland food. I have never liked the canteen style serving counter but it’s never really bothered us but we...

The location is quite nice but the courtyard needs some tlc. Too crowded with tables and very tired looking, although the garden out back is much nicer. Some tables face open doors into the stockroom/kitchen. Kitchen is open, so visible from the restaurant and where...

I was extremely disappointed to receive a call 30 minutes before my pre-booked table to say my booking was cancelled as a larger group had turned up and had eaten all the food. I was left on a Sunday after with 5 hungry people and...

We’ve been a few times for Sunday lunch and every meal has been good. Nice atmosphere, staff who give just the right amount of attention. Recommend for families or couples. Great to see lots of dogs in the pub too.

Called in for lunch today and were impressed with every aspect of the pub. Lovely looking pub, great ambience, perfect background music and a friendly welcome. We had Fish and Chips and Scampi and chips and it couldn't have been any better. Someone in the...

A friendly welcome and great food . This dog friendly pub gave us the best fish and chips I’ve had in a long time. The fish beer batter was so crispy and not soggy at all and a huge portion . Would definitely recommend.

Lovely cosy country pub with friendly & helpful staff. Fabulous food & excellent value for money. Would highly recommend!

My wife and me called in without booking. We were both Immediately made very welcome by (we later learned were Ben and Andy), both our meals were excellent and just the kind of atmosphere you’d expect from a cosy country pub. Well done guys.

We was staying at a hotel (Combe House) in Holford and decided to ‘eat out’ on our 2nd night. The young lady on the hotel reception recommended this pub. Hidden off the main Taunton road we went to their fish and chip night. We was...

Decided to try the Sunday lunch after a friend recommended the Bicknoller and was so glad we did. Excellent food, great service, very welcoming and a lovely atmosphere. I would thoroughly recommend this venue to everyone and we will be returning very soon.

This was our first visit. Disappointing; we did not feel particularly welcome, and we gave up trying to cut both the beef and the lamb (as did the tables either side of us, we noticed). Our desserts were banged down on the table; the sponge...

We had a lovely time at the Bick today! My daughter has dietary requirements, but felt very relaxed and safe thanks to the extra attention and reassurance by the staff. The home-cooked food was delicious and more than filled a hole. We didn't even have...

Saturday night book a table for 1830 ordered from the special board two lamb steaks and then told only one available and also no chicken , no pies COME ON ITS SATURDAY ! very disappointed .

Just visited the Bicknoller and had a lovely roast. Friendly staff and nothing was too much trouble. We chose to sit outside, as it was very busy indoors, the sun was shining.

Having booked a Sunday lunch at 2.30 pm we arrived to find no meat was left. There had been a mix up over number of guest v amount of meat. There had obviously been some heated discussion between the staff and initially the reception from...

What a Gem & a Must visit…. Landlady Is Awesome 👏 Bar staff Extremely friendly & informative 👍🏽 Stopped for lunch which was delicious hearty proper pub grub, relaxing atmosphere, Dog friendly highly recommended give it a try.

We stopped by early on the off-chance that there would be space for us at lunchtime. The manager was very welcoming and assured us that there would be space at noon. On our return we had a choice of where to sit. The staff were...

We went on the Tuesday night and enjoyed a really decent meal. The welcome could not have been more friendly both from the owners and the locals. It just felt a really nice place to visit and I can strongly recommend a visit!

After a great walk up to the Quantocks, we arrived at the pub in anticipation of a great carvery. Sadly overall a let down, the bar service was very slow - clearly they were v.busy, but did not seem to have the staff available to...

We have just had a delicious lunch . Friendly staff, efficiently run, no hanging around for food, and the food is freshly cooked. Ideal for families. Scampi and chips very nice and the crumble delicious.

Having enjoyed the Fish and chip nights during lockdown this was our first sit down meal in the restaurant since lockdown Rob, the barman, knew exactly what we drank and served us with great efficiency and Ellie, a great character, brought us the meal and...

Yesterday three of us booked in for a Sunday Roast. The lunch itself was really delicious, but spoiled by the unfriendliness of the staff. Although the main course was brought to the table in good time, the sweet took 45 minutes to appear. Certainly won’t...

Booked a table over the phone for that evening and sat quickly to our table. Enjoyed baked Camembert to share then lasagne and rump steak for main. Good pub grub and quick service. Not too bad.

I visited the Bicknoller Inn recently while holidaying in the area. It was a Tuesday evening known as Fish and Chip night. I ordered southern fried chicken Goujons and chips. The meals came in a cardboard box after about a 20 minute wait. I ate...

Very friendly staff . Very good quality pub food, not pre bought but made on site eg the lasagna Dog friendly Average prices One in a wheelchair so sat in courtyard on our own but the staff were attentive

Absolutely wonderful meal with friends tonight. Felt very safe with covid regulations and the food was absolutely fantastic. Great staff and good service, will definitely come back with family soon. Thank you very much.

Lovely pub we found while googling somewhere to have lunch. Looks small from the outside, but lots of space inside. Lovely courtyard, marquee and beer garden too. Staff were friendly. Service was quick. Food was good. My daughters fish and chips was massive for £6....

A charming thatched pub. Felt very COVID safe. Had haddock and chips with curry sauce, served in a takeaway box. Well batters fish, crisp and not greasy. Lovely chips and a delicious curry sauce. Washed down with an excellent IPA. Sat in the garden, lovely...

Having chosen the Bicknoller as the venue to see family for the first time in months, we arrived after a lovely walk along the Quantocks and were immediately made to feel welcome. The staff were all lovely and went out of their way to help,...

Good food ,reasonable price ,good service and friendly staff Nice to eat a tidy meal after lockdown At lovely country pub

I went to the Bicknoller Inn for the first time in a long while this week. The staff where very accommodating, polite and helpful. Although due to lockdown we had to eat outside, we were put in the marquee which was done out nicely. The...

Lovely meal, great service and garden buzzing with atmosphere on a lovely sunny evening. Great to see so many people supporting the reopening of The Bic.. recommend the homemade desserts!

We really enjoyed our meal here. You had the choice to sit in the courtyard by the pizza oven, the marquee or the garden. It was a sunny evening so we sat in the garden. All the picnic tables are well spaced out and the...

We had their fish and chip takeaway on Tuesday night which was excellent once again. Will be trying their pies next.

We visited this lovely thatched country pub recently & enjoyed it so much that we went back for Sunday lunch. They are very professional with all the Covid-19 procedures (which we are all getting used to). They have a one way system, sanitizer, all staff...

Very unwelcoming and most unhelpful. No greeting - just TOLD to go and sanatise which we already had done. The most officious and unpleasant pub we have ever been to.

This is a true and honest review. It was like eating in a ' Works' canteen no atmosphere whatsoever. I ordered drinks when we arrived but after 20 minutes I had to go to the bar and ask for them. They had no sprite lemon...

We had booked 1pm lunch and rang to say we would be arriving late. Excellent atmosphere. Friendly waitress and very accommodating manager Helen. Meal was fast. Hot and fresh. Will definatly be recommending and planning our return visit. Thank you Bicknoller Inn x

After the longest walk we had to cancel our table as we wouldn’t make it in time, then we found it after they closed. They still served us food, piping hot and delicious. The staff were friendly, even to the point of us getting a lift back from the manager, Helen!We’re definitely going to go back here as the food and service were both incredible. Can not fault them at all, absolutely outstanding! Nothing was too much trouble and we haven’t had service as excellent as this in a long time! Would highly recommend to anybody and everybody!

Last night I had the most delicious meal at The Bicknoller Inn - Belly Pork with delicious crispy crackling, served with a lovely sauce, on a bed of mashed potato, served with petit pois and purple cabbage.It was wonderful, and so satisfying - pud was out of the question, sadly!Thank you -

We had a meal in the Bicknoller Inn during the Eat Out To Help Out scheme.Some of us had fish and some had pizza.If I was rating this restaurant on the Fish and Chips and Scampi then I would have probably given a 5/5If it was on the pizza then it would have only been a 1/5 unfortunately.Using red cheddar on pizzas instead of mozzarella in very strange and makes the whole thing taste like cheese on toast. They have invested in Pizza Ovens etc, the whole experience is wrong, when ordering the Pizza from the menu diners should be advised that they use cheddar cheese, such a shame.Hope this is changed in the future.

I always love coming here. Since the new handover nothing has changed, it’s still a great cosy little pub with lovely welcoming staff and amazing food. We went just as the pubs were opening after covid and I was a little disappointed the menu was more of a lunch menu and that nobody had told me over the phone, but it was on the board outside. They have a good one way system and good social distancing however they told me there was no running water and soap to wash our hands which is NOT ok. Washing your hands is always better than hand gel. If they don’t want to share towels or a hand dryer they need to get disposable paper towels. If you get something on your hands you need to be able to wash it off anytime let alone during these times. I love this little gem but this really concerned me when they told me.

We frequent the bicknoller inn a couple of times a year for family gatherings and have done for the past 13 years. Every time we visit Bicknoller we look forward to paying the pub a visit with the family and on most of the occasions our family put hundreds of pounds behind the bar over the course of each weekend we visit. I must say after our latest visit (which up until the end was faultless) the service from one individual leaves my partner and I questioning whether we will ever return again. We arrived at the Bick following a hefty walk through the hills. Walking into the courtyard we were welcomed by a woman with a lovely greeting, she pointed us in the direction of the beer garden and said someone would see to us shortly - I noted what a lovely welcome that was to my partner, I had heard a few negative reviews from family who said the service had gone down hill, but with this welcome I had to disagree, it was spot on!Our orders were taken by a young chap and female, the service from both was top notch, professional, friendly and informative. The young lady explained it was her first day, dealing with a large group such as ourselves she did a cracking job. We ordered our food and drink, ordering a few pizzas and chips between us. The chips were incredible, cooked differently from ones I had at Christmas (which seemed like your standard pub chips) the ones we had were sublime, triple cooked or something, but none the less absolutely delicious. The pizza on the other hand a little disappointing. We were told in advance of arriving they had pizza ovens and very much looking forward to sampling these. On arrival we were told the pizza oven would not be switched on until 4pm (a little disappointing but fair enough, we were happy to pick something of the menu which had a decent range). Saying that, within 5 minutes we were told they would be happy to switch the ovens on, it would take 30 minutes to heat up, but we could have pizzas if we liked - amazing, what a lovely touch and great customer service. We ordered x4 pizzas in our group, they arrived and whilst they didn’t taste bad, they could certainly be far better. The pizza base appeared to be shop brought, lathered with cheddar cheese which made it a greasy and heavy pizza to eat. Also worth noting that the deal of a pizza with x4 toppings includes the cheese as one of those toppings, a little strange, they may just as well consider the tomato base a topping as well. Like I say not bad, but you would expect a nice thin crust pizza topped with mozzarella and of a higher quality, saying that they did fill a hole. Our group spent a few hours enjoying the lovely weather in the beautiful beer garden, drinks were flowing and between us we must have spent hundreds of pounds - well worth it if you ask me, until it came to paying the bill when literally the whole experience was tipped on its head. My partner and I went to the bar to join our friend in working out who needs to pay the bill. At which point we were barked at by the woman behind the bar ordering us to get back and that only one person at a time can stand at the bar followed by a 60 second rant which made us feel so awkward and shocked. Rules are rules and this is fine, in our defence there were zero signs to indicate that only one person should be stood at the bar. We were caught so off guard to be spoke to in this way that we sort of hovered trying to digest how and why we had just been spoken to in such a way to then be barked at again to get behind the line on the floor (excuse us for not looking at the floor - it’s not our natural instinct to be looking at the floor and given there where no signs to say there was a line on the floor why would we). Said lady then elaborated that she needed to think of the safety of her staff (again fine and totally understandable but there is a way of speaking to people and shouting at them for an innocent mistake is not it, speaking in a friendly manner to educate them of your rules would be far better). Once our friend paid his part of the bill it came to our turn to pay, the woman came round, miserable as sin and handed us the card machine to pay (not maintaining social distancing may I add, double standards if you ask me but I’m not the person to shout or act aggressive like she did us). Took our payment and snatched the card machine back and that was it - no thank you for your service or please come again - nothing. I find astounding and having worked in hospitality myself that someone could be so rude to customers, I don’t think I have ever been spoken to in that way. This let the entire experience down & left us feeling resentment to putting our money behind the bar and left us questioning we would ever go back. From what was an exceptional customer service, where I would have given 11 out of 10 and so pleased to see the Bick back on form and quashing the prior negative feedback I had received, the way we were dealt with at the end i would have to give a 2 out of 10. If others are spoke to in the way we were there is no doubt they will lose out on business. Utterly disappointing.

Excellent pizza and service. Could not fault anything Beautiful courtyard and gardens to sit in, friendly efficient staff and great beer

Wow! What a disappointment from start to finish! If I could rate a 0, I undoubtedly would! First lunch out with a friend post lockdown only to have a terrible experience. The signs were bad early on when my drink was served in a clearly dirty glass. On request that it be changed, the drink returned having been simply poured into another glass rather than fresh serving. We then had to ask for a menu despite booking our lunch reservation and I was pretty excited at the prospect of a wood fired pizza. However a choice of 4 options had to include cheddar cheese, (apparently mozzarella on a pizza is unheard of at the Bicknoller). Food arrived relatively quickly but not at the same time. We soon realised the quick delivery was not a good sign! The beige veggie burger was shop bought and simply chucked in the deep fryer on the premises and sandwiched between a cheap, white, long-life bap. The coleslaw was clearly shop bought too, possibly Tesco Value. So to the pizza.. where to start! The fact that it was evidently not wood fired. The fact that it was, again, a shop bought base. The fact that it was dripping with cheese with 2 old, browning basil leaves resting on the top. When approached by the waiter to ask if our meals were ok, I simply raised my concerns with the pizza. To which he claimed that he had already told me it was a bought base. This was outrageous, as this was clearly a lie. What kind of establishment insinuates the customer is lying? Due to all of these issues, we both decided we were not happy to eat any more of the food or pay for such terrible meals. On explaining this to the waiter, he demanded to know why meaning we had to repeat our grievances and he became very defensive and rude. When the manager approached, she too was extremely rude and difficult to communicate with. We understand how Covid-19 has affected how restaurants are able to work but felt that she used this as an excuse for the poor quality of food. She even accused me of not noticing that the wood fire oven was not lit when I walked in! I was a little bit more preoccupied with sanitising my hands and scanning the track and trace app! She proceeded to ask us if we’d eaten there before and offered us a measly 10% off the food. Why on earth would I be happy to pay £11.70 for a pizza I did not eat? On refusal, she went off to consult the owner and said they would only charge us for our drinks, which as a gesture of good will should have been free of charge. Meanwhile, whilst awaiting the owners response, we spoke to 2 other paying guests who were completely flabbergasted at the way we were being spoken to and treated. Not one member of staff apologised for our disappointing experience and we have left feeling incredibly disgruntled and deflated with a definite loss of appetite! My advice to this establishment would be train your staff on how to deliver good customer service, provide a smaller, higher quality menu rather than offering rehashed cash and carry food and accept that the customer is always right!!

If they dont like the look of you they refuse you a tab... even if you spend £90.on your previous visit. Its laughable...my husband was in the pub and they offered him a tab... son joined 10mins later asked to put his on the same tab to be told he had to pay cash...that they dont do tabs !! very embarrassing. staff friendly but Come on management sort yourselves out please!! Ultimately you are costing yourself custom.

Group of 6 2nd visit1st visit was made to feel welcome. However on 2nd visit. Poor service when ordering food. Not offered same service as other 'locals'Payment in cash left in tin. Handed over at bar but then accused of non payment. Made to feel not welcome.Very disapointed. Fish chips.... Not even offered peas. However on looking around other tables where offered peas/curry sauceSuch a shame as previous reviews were positive... Clearly the current situation has influenced attitudes towards visitors.

Had a mixed grill meal that was cooked to perfection, my partner had fillet steak. The best steak and mixed grill I’ve tasted for a long time. Would I eat there again - Definitely Would I recommend this business - yes I do My advice to local people to The Bicknoller Inn is, you have a lovely local pub that like all businesses at this time struggling to cope with running (Coronavirus) please support it and visit. SUPPORT LOCAL BUSINESSES. Keep safe and carry on.

we were in the area and popped in here for a drink and something to eat. service was good and our meal lovely. if your in the area it's well worth a visit.

Humans are suspicious of change and this was how the change of ownership at The Bick was viewed. Why were we concerned? It seems the changeover was seamless, largely similar menu n same caring n efficient service - keep it up guys, allis well from t'other side of the counter. Good on ya..

Having used the Bick under the previous owners, this was my first try for takeaway since then. I'd heard the Ish n chips were good so thought I'd give em a try. Very friendly contact on the phone when I rang so I was very happy to order.At the bar had a nice pint of Tally Ho whilst waiting. A chat with a few locals (loosely neighbours I suppose) then home to eat. All tasted great. Nice fish - good size too. Nicely cookec chips. Mushy peas n curry sauce mmm. Will order again (when my diet allows). Thank you

Firstly I was amazed that we managed to get a table here. The landlady did everything possible to fit us in which was greatly appreciated. My partner and I are big fans of out the way places to eat. This place was fantastic. The staff were very welcoming as were other guests already at the establishment. It was rustic, warm and beautiful. The food was fantastic as well, not too long a wait and the steaks were cooked to perfection. Would definitely recommend and will be returning. Definitely a place to visit.

Recently booked (although it was last minute) for a table of 10 Adults and two children for their Sunday Roast. Was pleased they could accept us but only later. Unfortunately I did not check, but this is a carvery style buffet, which is not our ideal scenario. Staff were friendly and attentive But we felt that the tables were just too close together to be comfortable, particularly if you have to get up to line up for lunch. Food was good but unfortunately the meat was almost finished by the time we arrived, the chef was counting our heads to make sure he had enough... which barely made it. The place is fun and relaxed and I think has huge potential, we tried to book again for an alternative Friday evening meal and was surprised to be told when I called that "we are not serving food tonight". Not sure if this is the norm, as no explanation was given and as we are new to the area and trying to find a good "local" was a bit confused by this...

Went to The Bicknoller for a family meal. Lovely Fish and Chips and great service. Really nice cheese board and desserts Will definitely go back.

Excellent New Year’s Day lunch. Pub was busy but staff were smiling and polite and kitchen was working efficiently and served great food in a timely manner, leaving three hungry Aussies and a Pom happy and content! See you soon!

Friendly country pub with standard pub food but done well. Big dining room. Child and dog friendly. Great service. Can recommend the fish and chips and fish cakes. Portions are generous. Would be very happy to return.

Wow... The first time we have had a Christmas meal here (after a very poor meal and service last year at The Notley Arms)What a wonderful meal, good service, excellent food and Helen and her staff worked so very hard to make her first Christmas here a good one!She succeeded.I would definitely recommend The Bicknoller Inn and am booking for next year. Thankyou to Helen and her staff. Merry Christmas

We had a fantastic works Christmas meal last night. The 3 course meal with a carvery was delicious and cooked to perfection. Great atmosphere with friendly and efficient service. Thoroughly recommend a vist anytime of the year.

I’ve never been here before but I’m glad I tried it because I’ll be returning. Food was lovely very well flavoured and good portions. Not too expensive, lovely atmosphere would definitely recommend.

dropped in here last sunday and the place was fully booked! however the staff were friendly and helpful and offered us a table in the bar which was perfect for us. The chef could have been a bit more cheerful, but the food was lovely. I'm gluten free and they provided some gluten free gravy when requested. my only complaint is that the cauliflower cheese wasnt gluten free (its not at all difficult to make it gluten free!) and they could offer GF yorkshire puds? Apart from that it was a really nice meal. If they tried harder with the GF I would rate it excellent rather than very good! reasonable price too

I attended for lunch with a group of friends and right from arrival we were made very welcome. The menu was comprehensive with a number of ‘specials’ also available. The dining area was warm with a wood burner alight which made a nice focal area. For lunch I had sea bass fish cakes with salad and sweet chilli which was from the ‘specials’ board. It was delicious! There was a good choice of puddings and also coffee with mints. Despite us being a group of 15 for lunch, all were served at the same time which was perfect. The staff worked well together, making a really good team.

We visited the Bick for Sunday lunch today. It was very tasty and filling- the carvery was as good if not better than anywhere else locally. I actually had one of the vegetarian options - Brie and beetroot tart which was delicious. My family said the meat was excellent too.