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3.2

Based on 497 opinions finded in 2 websites

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Nº 626 in 756 in Norwich

Nº 105 of 122 British in Norwich

CUSTOMERS TALK ABOUT DISHES WITH..eggshamcoffeeonionsteakoldcookedchickenfishpayroundeggroaststeaksmustcurrysalad

comment_iconOpinions

My boyfriend and I visited the bell hotel today for some lunch after our shopping trip. We ordered some halloumi fries for starters which was lovely, we then ordered our mains. I ordered a chicken burger and my boyfriend ordered a beef burger. When I took a bite out of my burger it had a strange smell to it and it didn’t taste right. The burger was very soggy so I gave it to my boyfriend so that he could give it a try, he looked at it and the middle of the burger was completely raw. I didn’t say anything at the time because everything else was fine and the waiter was really polite too but after coming home I’ve realised that it’s not okay and that other people should know before visiting the bell hotel.

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Brooke K . 2024-11-06

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The bell Hotel very good for breakfasts I must say but when the food comes it can be quite cold I find but other than that a very good place to eat and for a good price. Drinks are also tap poured so that is a bonus for me. Chips are world class

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Charlie . 2024-10-24

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I've visited Norwich eighteen times since 2004, only second time been in here, for which there is a very good reason. It's only good point is the location in the main shopping area. It's notably small for a Wetherspoon (though I understand there is an upstairs area), with few tables apart from uncomfortable high tables and chairs, and it just lacks charm. If you have ten minutes to spare do yourself a favour and walk down Wensum Street to the far nicer Glass House.

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Cidrman2306 . 2024-10-23

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We were attracted to this pub by a very inviting looking terrace area on a warm sunny day. We had two small bottles of prosecco which were very reasonably priced at £4.75 each. We then realised it was a Wetherspoons pub, the terrace area filled up very quickly with an overwhelming smell of all day breakfast. But no complaints, friendly staff, good value and a nice outside seating area.

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LauraDaveJames . 2024-09-15

MORE AT TripAdvisor

Terrible food like eating rubber Would never eat there again. Had two mixed grill and both of us agreed we couldn't eat spoke to staff But as it was football the place was packed and not enough staff waiting on tables and not very helpful

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Gerald R . 2024-08-26

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I've not been to a weatherspoons for a while, and I was very surprised. I'd forgotten the value, speed of service and quality range of drinks. Clearly, we are not talking high end, but it does the job it was designed to do. We had 6 drinks, 6 mains for £60. The beef madras was decent.

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Duncflint17 . 2024-08-24

MORE AT TripAdvisor

Had a great time. Had an even better time when the transphobic protesters were kicked out because of their hateful signs! God bless the staff here for standing up to bigotry!

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Lewis V . 2024-08-10

MORE AT TripAdvisor

Having dined here the previous evening and enjoying our meals the following day was a great disappointment. I ordered a beef curry with an extra samosa and bhaji and upon biting into my samosa found it to be frozen in the middle. Upon informing the staff of the issue a replacement (no chance) or a refund for the extra sides was offered. I accepted the refund but a bit concerned that this was not a great issue to the staff. Maybe it happens all too often. Hope it was and isolated incident

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Gareth H . 2024-05-22

MORE AT TripAdvisor

I popped in here for some food and beer during a recent trip to Norwich … The service via the app was very quick and the burger I ordered was nice … The beer was also very good .. Staff seemed friendly … I would visit again when I’m next in Norwich …

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Choxbird . 2024-05-22

MORE AT TripAdvisor

I went here on a blind date which turned out a disaster. The bar staff were amazing and couldn't ask for a better service from the security staff. I had to be discreetly escorted away from my date by security who couldn't of been more helpful and understanding. They took care of me and made sure I was safely in a taxi. Thank you so much guys.

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Elaine C . 2024-05-19

MORE AT TripAdvisor

Good chicken burger 👍very crispy and chickeny and would recommend to anyone who likes chicken burger and good tasting buns

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oakleyb1030wok . 2024-05-05

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Visited for breakfast with my family. Easy to order via the app and quick service. It's such a shame each time I've had a breakie at Spoons the beans are always cold!

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James W . 2024-04-27

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Under duress and because my friend is a tight wad she said to go for their prosecco deal but once she had me there insisted on ordering food. I will never go anywhere with her again.

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cherylpX5346NQ . 2024-03-21

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Very freindly up stairs.for familys and couples.down stairs and outside.are for the all day drinkers fish chips lush.and brunch

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MargaretC7535T . 2024-03-18

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Best Wetherspoons food and service. Food lovely and hot service great. A credit to your company. Great prices as usual too.

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Amanda0610 . 2024-02-15

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Great real ales always! Tried a guest Lurcher Stout from Lowestoft today, not the best but I love that there’s always something new to try!

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SmartDamo . 2024-01-14

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Popped here for lunch at midday and it was heaving we were lucky to find somewhere to sit, it was also rather loud and noisy, this is definitely one of the smaller wetherspoons we have been too. Like all Wetherspoons the food is great value for money.

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Hooch2015 . 2023-12-09

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Torr, hård hamburgare med ost direkt från kylskåpet. Torrt bröd. Kall bacon. Har ätit där tidigare och varit nöjd. Nu var det tråkigt nog inte alls bra

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Trip26217357450 . 2023-10-24

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Oliver, 100% customer service, well done 😁 very knowledgeable about the bar and his customers 👏 👍

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721barryb . 2023-09-14

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Meals were very small portions as soon as we had finished our meals staff took away plates when other people sat with empty cups before we had our meal people were not waiting for table so why rush people

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Susan P . 2023-08-16

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I have visited twice this month, having previously regularly visited over the last 3years, when working here. I find the staff to be lovely, helpful, cheerful and pleasant. The food is always spot on for this kind of place, amazing value and quickly delivered. Nothing is too much trouble. Incidentally a young man was spoken to whilst I was there. He had been barred and the lady was firm and fair in how she spoke with him, leaving him in no doubt how he needs to behave should he wish to return, expertly handled 👍

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HelenP475 . 2023-08-15

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What a rubbish pub we sat in the beer garden as we were visiting Norwich we had our well behaved dog who was under the table a gentleman came passed and we asked for a bowl of water while my husband went to order drinks another man came out and told me that dogs were not allowed by which time my father-in-law had paid for the drinks I ended up drinking my drink out on the pavement.

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Tracy C . 2023-08-13

MORE AT TripAdvisor

Located in the main shopping area of Norwich it is in a good place, it is very cramped and it does feel like you are crammed in. Food was nice, hot and came quickly but a very noisy pub, not recommended if you want a quiet meal or a conversation with someone! Ok, but wouldn't visit again unless it was for just a drink or out of meal time hours

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lynseyjayne5891 . 2023-08-03

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Without doubt the best Spoons I have been to for food. And I've been to more than my fair share. My pizza was A*. Genuinely delicious, and not stingy with the toppings. The kids meals were appropriately portioned and cooked fresh. No anaemic peas, no hot-hold chips. Sadly this is well above what I've come to expect from Wetherspoon. I've long since adopted a 'you get what you pay for' attitude, but today was a welcome surprise as I felt I was getting more than my money's worth for once. I actually found myself eyeballing the plates of other customers to see if perhaps I had just been lucky to get a decent meal. But no, everything coming out the kitchen looked absolutely quality. Worthy of a special mention is the large mixed grill brought out to a guy at the table opposite me. It looked like it was taken straight from a menu pic or a spec card, the pièce de résistance being the fried egg. I have never before seen the perfect fried egg. The guy eating it definitely caught me staring, and I might've been dribbling by this point. Also worth mentioning that I interacted with 4 members of staff during my visit, all of whom were smiling, friendly and helpful. It was so Rainbow Rythms. So yeah, in conclusion: The Bell Hotel in Norwich is proof that Wetherspoon pubs can occasionally be equally cheap and good. For that it deserves 5*. Props to the kitchen manager cos the food was exactly as it should be in all their pubs.

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michaelmX8328SN . 2023-08-01

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Breakfast and Womens World Cup England game after having a terrible experience in another Spoons, the glass house down the road. The manageress sorted out the TV and we had a nice breakfast too!

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RuthieMcM . 2023-07-28

MORE AT TripAdvisor

Best spoons in the city! Fab service today from the team over lunch. Super busy pub but managed to find a table to wrangle the gaggle of kids with our large group. Staff were accommodating and friendly, helping us the best they could. Will definitely visit again with the family.

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Ceecee B . 2023-07-26

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We have eaten at wetherspoons all over the county, but in the last 6 month we have found the quality and hygiene have slipped appallingly, today we attend the Norwich restaurant, the order I placed I explained was for a person with cancer so had to be too the letter, they got the order wrong, when I approached the manager, he couldn't see what was wrong or my point of view, eventually we where given a new meal after waiting nearly half an hour, the place was dirty had to clean my own table. and considering there was a summer fair on the place was half empty. the only wetherspoons we will eat in now will be Dereham which we can't praise enough for hygiene staff and good food, Norwich never again.

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sarah a . 2023-07-09

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I spent one hour and 27 minutes in the Bell Hotel last night and It was obvious within 20 minutes of arrival that the door staff were poorly managed the bar staff were rude and the place was over run by children. The worst part...

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Srrl Kingsleigh L . 2023-07-08

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This is theeeeeeeeeeeeeeee most awful place - if you go after work (which I was dragged to) full of men with beer goggles! Tables not wiped down, cannot get served due to idle staff.

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cherylpX5346NQ . 2023-07-06

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Special recognition to Lewi great service. Food could do with work. I visited with my family as teachers were striking. It was busy but service was good

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rjvibe . 2023-07-05

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Popped in for lunch, was our first visit. We ordered our meal and drinks. We waited a while for our meal although the restaurant was quite busy. After a while we asked the manager if there was a delay. He checked and explained that, for...

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BNA20152015 . 2023-06-23

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This was only our second time visiting a Wetherspoons restaurant/pub, Cambridge being our first, and we were very pleasantly pleased with the decor and food. They were spacious and comfortable with pleasant staff. So we will be looking out for this company when we visit...

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Kate W . 2023-06-06

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The Bell Inn and Hotel is a typical Wetherspoons with good quality standard Menu. Location very central near Castle. Large seating area, good service and well-cooked hot meals. Can get very busy, but waiting time for meals quite short. Very helpful staff

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BrucieBEssexBoy . 2023-05-22

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Atmosphere is good.nice and freindly.good serves.lovely place to eat drink and meet.toilets.nice rooms for privacy.staff helpfull

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MargaretC7535T . 2023-04-14

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As you’d expect from a Weatherspoons; big pub, very busy with a decent variety of beers. The beer garden was a good size with plenty of seating. I was impressed at how vigilant the staff were ensuring everyone was old enough to be there. There’s...

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lesley d . 2023-04-07

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My friend and I visited this place on Saturday night for drinks and on Sunday evening for dinner as it was close to our Airbnb. The pub is very centrally located right near the major shopping area and round the corner from The Castle Mall....

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Ifty1987 . 2023-04-04

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Typical Wetherspoon pub, very busy but good staff quick to serve. Decent food but drinks prices dearer than other Wetherspoon pub’s we’ve been in.

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jonl3077 . 2023-03-17

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We visit with 3 generations of our family for lunch. Although it was very busy, we secured a table upstairs and ordered food for 9, including 5 children from the bar. The food was served very pleasantly and quickly and was very tasty. It was...

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sandmhq . 2023-02-26

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Great beers unfortunately they’re not great at clearing tables. Discarded plates on every table. Their Wallops Wood beer is a really smooth flat beer.

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SmartDamo . 2023-02-12

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Typical Wetherspoon pub, cheap drinks and reasonably cheap food, which makes it good value for money in these difficult times. You can't really complain, the food is mass produced but it's good value for money. The app is fantastic, works a treat every time. Would...

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U7670YCgrahamt . 2023-01-15

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Popped in today for a couple of pints and some food in the January Sale. £1.19 for a pint of ruddles and 3 small plates for £12 cannot go wrong. Arrives quick. App works perfect. Warm in the bar. Value for money..

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Ambassador782142 . 2023-01-05

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I am absolutely outraged we waited 40 mins for 3 drinks then another 20 mins for food and a additional 20 for food absolutely disgusting

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Holly-Mae120 . 2022-12-28

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Found a table and placed our order via phone app. I caught a waitress and asked if I could swap my fried egg for scrambled, which she very kindly did. We had a nice glass of fizz and waited. Our food arrived about 25 mins...

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Linda P . 2022-12-05

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Just stopped in for a quick drink. There were no other customers at the bar, but the miserable young man behind the bar decided just to ignore us for ages while he filled up every single straw holder along the bar. He could clearly see...

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Emmain1991 . 2022-12-03

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Dear Vegans, check and triple check your orders in this pub😔 After 22 years of not eating any animals, I was served chicken nuggets today at The Bell Hotel instead of quorn nuggets. I've never had quorn nuggets in Weatherspoon before and I have not...

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Mydzia . 2022-11-22

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Lovely breakfast yesterday morning eggs Benedictine with mushroom. Service was professional and friendly, lovely chilled atmosphere, good value for money.

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Angela B . 2022-08-14

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Three enjoyable visits for drinks. No problems. Busy but each night found clean tables. Odd layout indeed.

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david n . 2022-07-15

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Beer was cold, food was hot and tasty. Both wife and I had the boneless chicken selection which was very filling. Ordered on the app which is really simple.

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Humphman . 2022-06-28

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When we first went in we thought it was tiny, then we discovered another floor. It’s not a straightforward layout. However we found a table and tried 2 of the new boneless chicken dishes. They arrived promptly and were excellent. My only criticism would be...

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Charles B . 2022-04-17

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Came in with a group of friends for some food and drinks before heading out into the city to go clubbing. As with all wetherspoons the food and drink is very reasonably priced and all arrived promptly with no issues. The staff were mild mannered...

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PaneerCheese . 2022-03-31

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Raj is the best server, great to chat to, very friendly. The best. Kinda hot ngl for those interested.

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Halex7034 . 2022-03-30

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This visit was amazing because of The bar staff Shakira/ Keira was spectacular she is so polite she served me the corona and was so understanding of my order, definitely would come here again just to see herself.

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Maddie D . 2022-03-14

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Nobody can complain when it’s cheap, but good quality of products. Very large variety of drinks, a standard Wetherspoons. Very Inviting!!

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JRStevens47 . 2022-03-04

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Went today with my wife and kids. Amazing value. £1.19 for a pint of lovely ruddles. All food so cheap and came very quick and hot with great service. £30 for 4 meals and 2 drinks each. Cannot go wrong. Amazing value for money. The...

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Ambassador782142 . 2022-02-26

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Literally just got out of the place. My (foreign) ID got checked at the door + while being served (and the 15 times i’ve been there before) and everything was alright. During the 9PM ID check it got denied because the manager ‘had never seen...

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opignot1511 . 2022-02-25

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Went here today and was served the wrong drink which was ok I went and asked one of the staff who happened to be one of the mangers Richard um I seem to have the wrong drink 🍹, well all I can say he’s rude...

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14traceyb . 2022-02-23

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I don't normally go into town for a breakfast, but I was getting a Covid booster jab early in the morning. After doing this, I was walking outside and as I passed the Bell Hotel, I impulsively decided to go and get a breakfast. The...

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Peter R . 2022-01-13

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Busy outside seating with great prices. It’s nice to see outside seating not only reserved for smokers. The IPAs here are great!

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SmartDamo . 2022-01-02

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Food was cold……. No one observed having to wear a mask!!!!!!…… This included about 80% of the staff …., with everything going on think things should be implemented a bit more 😷😡

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Nannygaga . 2021-12-30

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Nachos came at same time as our mains which in turn came well before any drinks made an appearance. Nachos decidedly average - I think we got all the crumbs from the end of the bag but the burgers were great and made up for...

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Sophie P . 2021-12-11

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Really nice building, a proper cosy 'old' style pub, an ideal place to sit for a few afternoon or evening drinks. Being a Wetherspoons, you can't knock the prices or the quality of the food (considering the price). There's often something kicking off in the...

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drakeg97 . 2021-11-18

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Fish and chips and mixed grill Peas were cold 🙄god knows how long they had been sat there, they weren't even slightly warm.... Chips were warm and fish hot and tasty. Mixed grill was missing fried egg and looked like a 3 year old had...

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530nicolae . 2021-10-31

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Fast service, good food and drink, very nice venu. Enjoyed my food and drink and the character of the pub. Nice outdoor area close to town centre

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Nomad19331502919 . 2021-10-28

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Ordered and paid for our food to have it and find items not delivered as ordered and was told we hadn't ordered what we had paid for. Not impressed with our steaks, I don't really know why we were asked how we wanted them cooked....

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roydonp657 . 2021-10-14

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Went for a pint and a curry while the wife did some shopping. Used the app on my phone for the first time. Very easy to find stuff, order and pay. Drinks and food came super quick and very friendly staff. Love this pub such...

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Surfer2121 . 2021-09-26

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Were were in Norwich for the day we found the Bell Hotel which is a weatherspoons the place was really busy the food was Ok but the cliental was rather rough.

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Robert M . 2021-09-22

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A pretty standard Wetherspoons offering, cheap drink and food, generally quick service, and reasonable surroundings. The usual mix of characters there, old blokes drinking beer, builders drinking lager, old couples having fish and chip dinners and families having burgers. Inoffensive, standard, ok for a cheap...

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fork_handles . 2021-08-26

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lovely staff and friendly. Food was good too. Chicken bites were good and lovely sauce and fish and chips and mixed grill were good. It was Sunday and not much was open in the evening but thank fully this was as my kids were starving

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BooMe88 . 2021-08-25

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Popped in for a breakfast before the shops open. Placed our order via the app and the drinks came quickly not long followed by the breakfast. Worse breakfast I’ve ever had at a Wetherspoons. Burnt hash browns on all plates, scramble egg like rubber and...

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Family19766 . 2021-07-25

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My Husband and i decided to have lunch in Norwich after visiting the cathedral and the market. Could we find a pub, restaurant near by which would serve food after 15:00? No! Then we remembered that Wetherspoons serve food the whole day and looked up...

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Ivana B . 2021-07-21

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Came here Friday afternoon, was very busy, had to queue outside and eventually got inside, once inside we were sat upstairs, seating was ok, drinks arrived quick, had a cider and a beer. Drinks were decent.

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Spartacus20863 . 2021-07-11

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After phoning to complain about the problems I countered tonight “Tyler” the one claiming to be a manager was at least condescending at worst I would not put in words, shocking food and total disrespect for the customer- the door staff would not let my...

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Vacation00158201354 . 2021-07-08

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Service was amazing and Tyler who works there was just amazing so kind and friendly and had a laugh I would recommend coming here just to meet Tyler he will make you day great he deserves a promotion he was that good will definitely be...

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Maps62141598009 . 2021-06-24

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Went here after the football for some drink and food. Was pleasantly greated by a waiter called tyla, who met all our needs. I have been to some 5 star hotels in my time, but he out performed all of these! What a great night!

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K2557KNnathang . 2021-06-22

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Dead out food, full of nonces... Too hot as well thought man was gunna faint fr. Also the pitchers are 98% ice

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bou f . 2021-06-20

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Went here for breakfast and to be greeted by staff with no face mask was seating us then to be seen taking drinks out when asked was told exempt but sorry if thats the case dont have him walking around keep him behind the bar and provide them with something to show they are exemept in this world i will say its disgusting to put staff and customers more at risk never come here again all should avoid if the want to be safe from covid

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G228lifeisfun . 2020-10-21

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Sé que estamos viviendo en tiempos extraños y difíciles, pero el nivel de servicio / comida debe ser pobre. Entré a desayunar el viernes pasado, en primer lugar, el joven de la puerta era encantador, era profesional y tomó los detalles para rastrear y rastrear y nos dijo que subiéramos y esperáramos a que nos llevaran a una mesa, el hombre que nos llevó a la mesa fue agradable, ordené en la aplicación. No se pueden cambiar los huevos fritos por revueltos. No como huevos fritos, así que opté por un butty de salchicha. Cuando llegó la comida, estaba lo suficientemente tirada en la mesa frente a nosotros y la camarera simplemente se marchó, sin salsa, sal o pimienta, entiendo que no pueden dejarla en la mesa, pero ni siquiera nos preguntaron si queríamos cualquier cosa. La salchicha butty estaba seca sin mantequilla dos rebanadas de pan tostado con un par de salchichas pequeñas. No es tan agradable. Debo decir que la mesa estaba limpia y que han espaciado las mesas. Simplemente no es el servicio normal. Esperará y volverá una vez que las cosas vuelvan a la normalidad o se irá a otro lugar, ya que otros lugares parecen dar condimentos con la comida.

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mgh63 . 2020-10-04

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Just eaten a bacon sandwich dry as anything no butter bread was stale where it sat under the heat lamp

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666lornaw . 2020-09-29

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Éramos las únicas personas que comían afuera el sábado por la mañana después de un tranquilo paseo en bicicleta. No había señales, así que dejamos nuestras bicicletas fuera del camino junto a la mesa exterior. Uno de los miembros del personal (asumo que el gerente por su falta de vestimenta profesional, creo que llevaba una blusa informal) se acercó a nosotros agresivamente diciendo que las bicicletas deben ser movidas y que no pueden estar aquí. Como no teníamos candado, expliqué que dejaremos las bicicletas aquí, pero las moveremos cuando terminemos. Ella exigió que comiéramos rápidamente nuestra comida. Le expliqué que no hay necesidad de comer rápido, no hay nadie en el jardín y cogeremos las bicicletas cuando salgamos. Luego fue muy grosera, hizo un comentario sarcástico y nos dejó. Mi amigo no pudo terminar su comida, estaba tan conmocionado. Servicio impactante impactante. Decepcionado. PD: la persona que sirvió nuestra comida fue encantadora y debería ser ascendida y el gerente despedido. La persona que barre afuera también estaba bastante fría y relajada y debería recibir un aumento de sueldo.

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southsea111 . 2020-09-12

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El desayuno estaba realmente caliente pero no el menú completo. No había muchos frijoles menos que un puñado. La tostada se veía bien por un lado, pero por el otro estaba quemada. Entiendo que son cucharas pero necesito un poco de trabajo. También con covid creo que el personal en el piso que se ocupa de los clientes NO debe estar en la cocina preparando la comida, deben estar completamente separados. Una señora con una blusa verde y cabello rubio me sirvió hoy y me trajo tazas de café y un poco más tarde está sirviendo el desayuno en la cocina. Siento que esto está tan mal y necesito encontrarme con el covid seguro

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Kimberley W . 2020-09-08

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Apareció con la familia. La comida estuvo bien. Sus cucharas habituales estándar.Sin embargo, mala gestión del covid. Los inodoros eran gratis para todos (los secadores de manos eléctricos todavía estaban encendidos cuando deberían estar aislados y se usaban toallas de papel en su lugar).Muchos puntos de aprieto en las instalaciones que podrían gestionarse mejor.Por supuesto, el lugar estaba lleno de jóvenes a los que, francamente, les importa un comino el covid hasta que su abuela favorita lo consigue y muere. .No volveré a visitarlo hasta que se solucione el covid.NB: esto no es indicativo de los pubs JDW. Recientemente visité una sucursal en Lincoln donde la administración fue perfecta.

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Stupotty41 . 2020-09-06

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Staff including the bouncer was very rude. Made us feel very uncomfortable in front of a queue of people. Made remarks a long the lines of “be like a normal person” not an ideal way to speak to customers. Very disappointed.

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Harrott986 . 2020-08-30

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Primera vez en un Wetherspoon durante Covid. Este lugar era Covid Safe, bien organizado y entré varias veces durante mi estadía en Norwich. El personal usa ropa útil y, aunque probé la aplicación y de alguna manera no pude hacer que funcionara, el bar estaba disponible y sin problemas. No comí, pero el ambiente y el personal lo convirtieron en un gran lugar para estar. Recomendaría.

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Alainalf72 . 2020-08-28

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Debo decir que no es exagerado decir que mi experiencia en este establecimiento no fue agradable.Al intentar entrar al lugar con un amigo para ir al bar a tomar una copa, fui recibido por un portero grosero y hosco que engañosamente intentó coaccionarme en contra de mis deseos y mi voluntad para entrar en la premisa de que tenía que conectar mi iPhone a un seguimiento y rastreo para la aplicación Covid 19. . Me molestaban esas medidas draconianas orwellianas, como ser obligado a entregar mi dirección de correo electrónico y mis datos y tener que descargar una aplicación para que no se me niegue la entrada y solo para ir a comprar una bebida. Lo consideré ridículo e indignante. También se me dio la opción de entregar manualmente el correo electrónico y otros datos personales y pensé que toda la experiencia era invasiva e inaceptable. Un gran lugar para tomar bebidas baratas siempre y cuando no le importe que lo obliguen a entregar detalles privados y lo traten más como un criminal que como un invitado simplemente para ingresar al área del bar a plena luz del día solo para tomar una copa, lo siento, pero la campana Las consideraciones de los clientes del hotel son las últimas y, como tal, llevaré mi negocio a otra parte y espero que otros sientan y hagan lo mismo por qué soportarlo cuando hay tantos lugares con mejores vibraciones. .

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B8392WCjosephp . 2020-08-20

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Good food and safe during pandemic . Cheap and plentiful food . Staff lovely and helpful. Would visit again

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Harrybo1972 . 2020-08-13

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Good precautions due to COVID-19. Ordered food and drink on the app and came in good time. Food was hot and fresh!

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samb230898 . 2020-07-23

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I came here tonight after being a key worker as I wanted a relaxing drink with my house mates. I was very unhappy with the service I received I was half way in the queue when the bouncer came over to me and friends and he rejected our service. I am very disappointed, not only is this my local pub I feel slightly annoyed considering I came here after a 12 hour shift. I got declined in this pub saying I was ‘drunk’ when I’d came straight from work with no alcohol in my system. The bouncer came within 1 meter of me which made me very uncomfortable, there was also no hand sanitiser on the door. There’s a good job I carry some in my bag. The bouncer is not only making an offence to me, he is lucky that I didn’t report him to head office. I shall not be recommending this pub to anyone. Not very happy :(

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371faeh . 2020-07-11

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Came with some friends for food, it was cold and tasteless came back the next day to see if it was just a one off and again, the food was awful, I suppose it’s not the best place to eat but the drinks are always good

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100bethanyk . 2020-03-13

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Great food, good atmosphere, quite busy on a monday pm ( but quieter than weekends thank goodness) Very good value indeed. Friendly bar staff. Affordable. Great location.

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Joy450 . 2020-03-09

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This place is always busy but most of the time if your only a group of 2 you can squeeze in somewhere- maybe not so lucky when Norwich is playing at home. If you download the weatherspoons app you can order your food from your table and not have to tackle the busy bar, and pay on your phone.Even though the food and drink is cheap, it’s always been prompt service and tasty food. We normally go at breakfast or lunchtime and have their endless cuppas. You get an empty cup and can go up and down to the hot drinks station as many times as you like and there’s loads of choice, even decaf teas and coffees.The only negative is the tables are not cleared and cleaned quickly enough, often your grabbing a table as someone is literally standing up to go, and you pile all the dirty dishes up in front of you and it’s not cleared until your food arrives.

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Jetsteph007 . 2020-02-16

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Such a big venue situated perfectly in Norwich. Visited with a friend for a drink. Very well priced. Service at the bar was quick. Tables were clean. Will come back for food next time!

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Harveys1960s . 2020-01-18

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Me and my partner came for lunch here today and I had ordered a panini. Half way through I noticed a small label in the other half. When I asked the shift manager about it he could not have been more helpful. We were well looked after and left as happy customers thanks to him.

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JazzL30 . 2020-01-13

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Called in for a quick snack and a pint. Very disappointing to order a burger and after eating several mouthfuls I found the middle of the burger was not cooked. After complaining it was replaced after a bit of a wait but I didn’t really fancy it then. There were apologies but did not seem very sincere. The food is very basic but priced accordingly. Difficult to find anything cheaper but you know what you are going to get and is normally adequate and reasonable value. Very busy pub and difficult to find a seat at peak times

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Engineman4 . 2019-12-30

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I visited with a friend before going to the cinema as we wanted a quick bite to eat. I was really impressed with the food and the service we received having downloaded the app. It was exceptionally busy but we didn’t wait too long for our food. There was a warm welcoming atmosphere and I’d definitely return. Keep up the good work JDW!

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KateS684 . 2019-12-15

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Popped in whilst shopping, used App for the first time to order and could not fault the service. Drinks arrived in minutes and the food a little after, even though it was busy.Food was just as I like it, pipping hot, and very tasty. Since the re-fit this pub is much improved and now in my opinion the best Wetherspoons in Norwich.

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Rick E . 2019-12-12

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Stopped for coffee after walking into the city centre from the station, it’s always busy in here, and the tables don’t always get wiped down as quickly as they should, but it’s Spoons !! Cheap decent cappuccino and a great location.

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Lin S . 2019-12-09

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I love going here and ordering our drinks and food via their App. Last Saturday while there, our order of drinks arrived with a drink we didn't order. We told the waitress would said that we would be reimbursed for it. I was a little skeptical about this. But I had no need to be. Three days later I received payment back in my account. Brilliant service.By the way, I highly recommend their Pasta Alfonso with or without pulled chicken. It's to die for.

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lizcB5968IG . 2019-12-09

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Excelente todo , comida , trato , uno de mis preferidos , lo recomiendo , calidad precio perfecto, un lugar para repetir siempre

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helenacI6462MM . 2019-12-03

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At peak times finding a table can prove a challenge. This spoons always seems to be busy. When you do find a table and its busy you are better off ordering your drinks and food via their app. Its quicker than waiting at the bar and being queue jumped which seems to happen a lot in spoons pubs. The food is pretty much the same as other spoons so no problems there. Its a labyrinth of rooms so if you can't find a table it may pay you to have a wander

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number1leadman . 2019-11-28

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Idealmente ubicado cerca de Debenhams y cerca del estacionamiento que habíamos encontrado, pensamos que pararíamos para almorzar. Fue solo mientras estábamos buscando (sin éxito) una mesa que nos dimos cuenta de que este maravilloso edificio estaba ocupado por Wetherspoons. El lugar estaba lleno hasta el borde y estábamos circulando con muchos otros como autos en un estacionamiento buscando ese último espacio. Nos fuimos y encontramos un pub mucho más tranquilo en otro lugar que servía comida casera.

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Kevin H . 2019-11-25

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