The Belgrave Beefeater in Torbay - Phone Number, Reservations, Reviews

Bad belly after eating here bad food hygiene food was like cardboard

Bar staff rude not helpful place is mess dirty table dirty toilet a men bar manager very rude towards us as customer food come out cool

Awful experience. Ordered the Salmon @ £18.75 this came and was tough, and the whole presentation was very underwhelming. I returned it and was given a refund but had to suggest that an apology would be welcome. I ordered veggie lasagne and was not charged for this. It took 20 mins to arrive and was barely warm in the middle. I took it back to the manager who had refunded me and placed the order for the lasagne. They apologised, took the plate, and said they were not sure what was going on in the kitchen?? In all this time my husband had to sit and eat his meal which was not great either. The original bill was £50 for 2 meals and 2 bottles of beers, not cheap. No one came back to check what I might want to do, and no one seemed to care. We won't be going to the Beefeater in Torquay again. Others beware of overpriced substandard food and service.

Food was alright I suppose and the person who served us behind the bar was friendly, but I'd never go there again... We Ordered the set menu, and we had to ask for the dipping sauce on our starters that was supposed to come with it, then after eating our mains several staff walked past our table after we'd finished and just sat there with empty plates for about 30 minutes. We had to ask them to clear our table and bring out the desserts we'd paid for, which they brought out before still clearing the table. The custard on the dessert had a skin as if it'd sat under a heat lamp for a while... But at least the ice cream was still cold (Supposed even they couldn't get that one wrong). Then to top the evening off the bar staff were still serving a couple who were clearly drunk and disruptive, to the point security had to kick them out just after being served. Definitely a place to avoid!

Food was okay. For the price Beefeater chargers, you expect better quality. A nice setting and do good to a late enough time which Torquay severely lacks. A simple little garden, enjoyable and service was good.

Food is nice but nothing amazing. I ordered my steak medium rare cost £19.49 so expected to see pink inside but instead it was more of a medium to well done. You think that a restaurant called “Beef” eater would know how to cook a beef steak properly to order

It was lovely to sit in the garden with good friends, lovely view across the bay with great company 😍

Great food. Great location and view. Last minute booking, table for 4. 3 adults and a teen. Greeted by friendly staff and service was perfect. Food was very good and plenty of it. Not particularly busy at 8:30pm but a nice atmosphere. The beefeater is adjoined to the Premier Inn. Plenty of parking available, 3hrs free for beefeater customers - sadly not available when I visited but a large long stay carpark is located just behind. Very happy, will return.

Definitely would not come here again. Portion size was small gammon was way to salty and way to fatty. Waited nearly 30 mins for desert. Massive plate for tiny desert

We stayed at the attached Premier Inn and had a drink in the Belgrave garden, a meal & breakfast. The garden although looks nice with the lights was messy with rubbish and the furniture neglected. Lots of seagulls which could be managed with some netting. The meal was hot but taste wasnt there. Breakfast was a big gripe of mine putting freshly cooked food on top of old food - food poisioning waiting to happen.

Very knowledgeable on gluten free

Deserves 5* just for the waiter Matt himself!

You pay for what you get Rude staff in bar area so went through to restaurant served by a lovely lady

Only drinks at the belgrave. Lovely view to the beach from outdoor seats.

Burgers are Standard everywhere. Steak ordered medium. Served well well done. Just ok are they had a proper rush on..

The food was lovely staff were nice but after we were seated left for about 15 minutes before anyone took our order not sure if they were short staffed.

Very beautiful place and the food was amazing

Not amazing. Food was average. Service was slow. Where we were sat it was chilly. Not the worst, not the best. For what we paid I would have expected better. To end on a positive, the chips were nice...

Very shabby in garden room, chairs torn, tables dirty. Food was miserable and to pay so much was disgusting.

Went for a meal Wednesday 7th august. We had to ask for the table to be wiped clean as it was really sticky. Most of the tables around us were the same. A man and 2 children came in for food he asked for his table to be wiped. The man behind the bar handed him a cloth to do it himself. It wasn’t busy and there was 3 other staff just standing about

Bit shabby to be honest, called in for snack and drink -seating area inside and outside not tidy at all - not cleaned, bins flowing over with rubbish, unlike surrounding road and pavements areas all nice and tidy, Expected more of the Beefeater chain pub , stayed in many next to premier Inn other parts of the UK .

Great location but the worst hotel we have ever stayed in and we have stayed in some dismal hotels all over the world. The service is abysmal. The food is very expensive, as is the hotel. The food portions are a micky take and wouldn't even fill a child, we had tobtellbthem to take the food back and fill the plate with the right portions but even then it was tiny. Rooms are tiny, if you want a nearly normal sized room you have to pay extra...... GIVE THIS PLACE A MISS!!!

Probably the best beefeater breakfast I've had better than my local

Really good food and helpful staff!

Food was okay, nothing particularly good or bad about it. Location is nice, lots of outdoor seating and they provide water for the dogs which is always appreciated.

Excellent service by Jodean, friendly and attentive without being too much in your face. Three of us had food from the cheaper lunch menu which was really good. Under £40 for us all including drinks and coffees

We came in a very rainy day. Friendly staff good ordered quickly and was very tasty when it came. Advisable to book during school holiday time.

Great atmosphere watching the football, we always love it here, the staff are friendly and views lovely across the bay when the sun shines!!

We booked for breakfast today and upon arrival were informed that the wheelchair user in our party was unable to help themselves to hot breakfast due to the counter being down 3 steps. This should be mentioned when booking once the option of booking a wheelchair accessible table has been taken. Staff at the time offered to help with obtaining hot food but it's a bit discriminatory when a redesign puts further restrictions on people with limited mobility.

We visited as a huge family group 20 of us in total for my grandsons 1st birthday. From the minute we walked in to the min we left we had excellent service from Matt, he really is a credit to the company. He was excellent with the kids and nothing was too much trouble. Food was really enjoyable and everything was served together. Thank you to Matt especially for a lovely meal

Nice meal with fantastic views of the bay on a glorious sunny evening. Fillet steak ordered was very chewy so reported it to the waitress and the whole meal was replaced with no quibbles. Replacement steak was excellent and manager apologised, great service.

A great experience! A special shootout to the lovely Daniel who served us with great customer service and a smile. All other staff were so pleasant and helpful, too. Great quality food and a good price ... especially for kids and blue light discount. Would definitely recommend!

Beautiful view to enjoy a nice cheap meal

Stopped in for a bite to eat and a drink. Great location with lovely views out to sea across Torquay beach. Menu was great. Smaller meals available for lunchtime. Food was well cooked and tasty. Not too busy, it was a Thursday lunchtime, so not much atmosphere but that didn't detract from the overall experience. Highly recommended.

Every thing was good apart from they don’t serve any meals with vegetables or a curry

Got served our lasagne in breakfast bowls No explanation as to why when I enquired

Group of 4 of us went for dinner. Food was good, very enjoyable, our server Daniel was extremely attentive and friendly, could not fault him.

Stood waiting at the door for a little while as you can’t really been seen from the restaurant. Food was great and service a little slow, waitresses standing around on phones. Everyone squeezed in to the same area even though half the restaurant was empty.

Top 5⭐ really good place to go with family, they have so much space so for a big family like us (12 people) was ideal and not noisy, the service was great always checking and the food was delicious and all served at the same time, they also have plenty of space for car park, I didn't took photos of the food but I can say it was delicious 😋

Great food and brilliant service. Can't wait to come back again soon. Thanks to Sharon too.

Very nice pub food spot on service impeccable so quick we go every time we're in Torquay

We never tire of this restaurant. The food is always very good and the staff are very friendly.

Myself and my husband have a fab night here and went back twice. Lush food and the staff are fabulous.

Hit and miss on food quality, we stopped in the Premier Inn for 2 nights , the 1st night / afternoon I ordered the surf and turf medium rare steak , the food arrived after around a 45min wait but tasted as if it had been microwaved, all I can imagine is that it was sat on a hotplate a while , the steak was overcooked and very chewy, chips were almost a stale taste and the shrimp were very chewy/ over cooked , the second afternoon was better but still not as good as previous meals in other beefeater restaurants. Both nights we were served drinks in chipped glasses aswell. Not what you would expect from such a well known food chain.

The staff were very busy. Food was delicious

It is not good when you are shown to your table then be forgotten about. Over half an hour until eventually having to go and find a member of staff just for a drink. I will not be dining here again. I don't really blame the waiters, which is why I scored a 2, not 1. In fact, I blame management for poor training.

Cold plates however the steaks were cooked nicely, all staff not looking very happy at all and some preferred there phone's to customers, elderly customers trying to use discount's and being told if they couldn't get them downloaded on to there phone they can't by pass the till system , WiFi signal very weak, I'm a former Whitbread licensee for many years and was always told Service, Standard's and Value doesn't seem to apply here

Regular for the lovely full continental breakfast! There are plenty of options, including drinks. Friendly and helpful staff. In nice weather, there's a choice of indoor or outdoor seating. Also visited for Dinner a few times with a various menu options to suit all, multi budget prices for all and again friendly and helpful staff.

mid and bartender was nice, put some lemonade in the wine for free, vibe was immaculate, there was a bloke in a hat literally throwing cutlery and drinks on the floor and nobody kicked him out. rogue children having wees in bushes outside isn’t great tho x

Recommended food is fantastic and very friendly staff

Nice beer garden. Ok prices. But had run out of both wines I wanted. It was a Sunday afternoon.

Sea views…. Great beer garden, food was spot on and service was excellent

It's a lovely location, fantastic staff but the place needs a refurbishment, it has obviously suffered from covid and needs some tlc. There are quite a queues at the bar, so might need a bit more planning on the rota, as the staff try really hard

loved the food, loved the service!! Lovely waiters here

Just a fine place with happy to help staff as a guest or just calling with three hours free parking

Come here quite often as I get regular emails with 33% discount so definitely worth it, on this visit the restaurant was quite busy but food came out in a reasonable time my vegetable lasagna wasn't quite hot enough but this was very quickly rectified and was very tasty, our waitress Emily was very pleasant and done very well also who must of been the restaurant manager was very professional despite having two different tables with quite rude customers on well done 🙏

Served by Emily on her first night. Friendly staff, excellent food in a great location.

Picked up a plate from the buffet area, was dirty so gave it to the cook, then noticed the pastries in the tubs on the shockingly dirty floor, just zoom in on the photo, was surprised I didn't see any rats/mice. Service was spot on and its been a few hours since eating and no food poisoning so that's a win. Imagine what the floor in the kitchen is like if that's what the breakfast bar floor is like, ouch.

Dogs not allowed inside,but plenty of outside seating ( OK if weather is fine) Had drinks ,no food. Very lovely atmosphere.

Steaks we're extremely poor quality. However saving grace meals changed without comment. Replacements were much better. However - : 2 amazing. 1 dry no juice.

Its a typical premier Inn. 30ft bar, one man taking orders, huge cue.

Very nice beefeater restaurant. Some tables have lovely sea views. Lots of outdoor seating for good weather. Attractive decor. Good friendly efficient service. Normal beefeater menu. Well cooked. Good value.

Messy and chaotic ( sticky tables etc ) Friendly service Food ok... free parking for 3h when you register on the tablet on your arrival

The staff and food are fantastic

It does what it says in the tin,..and does it well. Good value for money and excellent service.

Have to leave an amazing review. We came for some food this evening and the service we received was spot on, Benjamin was more than accommodating, lovely lad. And also Daisy for interacting with the children so nicely, made our evening. Thank you so much guys 😊

Great service and food would recommend 👌

Great burgers great views 👍🏻👍🏻👍🏻

We booked online, service very good and food great

Not great food, good service and the place looks tired

The breakfast was very cold Sausages and bacon need to be hotter The dinner wasn't much better go to kfc it's hotter

Refused to swap raw salad for cooked vegetables for someone with severe allergies to raw fruit and vegetables. Disgusting customer service. Complete lack of food safety.

Comfortable and relaxing, good food and drink

Staff couldnt be more helpful. Good food. Delivered quite quickly and steaming hot. What a change a year or so later..after 9 hour journey to hotel, and waiting 15 mins "to be seated", told no tables for hour and a half..ordered maccies to be delivered and 10 mins later they found a table for a group who walked in off the street. Not impressed.

Lovely waiter, very accommodating Great food Long wait between starters and main but we didn't mind too much Easy service at the bar

Really nice location, friendly staff (thanks Sharon!), and good wholesome food.

Menu - well ensure if there is a chef here or someone that opens packets. Awful luke warm food came to the table. Overpriced food too. Service - only thing that was great. Atmosphere - if you want people with loud mobile phones playing and annoying at that then this is your place. Place need a refurb looks old and dated.

Great food and service friendly staff

Not bad, service is a bit poor where the locals weened off benefits to take the jobs eastern Europeans would have done before Brexit. The transition is not immediate

Some of the food cold and some over done gristle through the steak not just a little bit

This has to be the worst experience of a beefeater I have had in my many years of using premier inns. The experience was created because the dining room floor, when our family had breakfast on February 1st, was so sticky it clearly had not been cleaned from the previous night. The food itself was average, but the staff were below average in their customer service. I was extremely disappointed with our experience.

Terrific food great atmosphere and even better staff would recommend.

I had a really good experience at breakfast, food was good quality and hot while constantly being refreshed by the chefs. Service was good and dealt with our friend with an allergy really well.

Lovely waiters/ waitresses, smiling and happy to help. Food was lovely aswell

Went for food here the other night was amazing quality and service from the staff both bar and restaurant I couldn’t fault

Had a lovely evening here. Great food and friendly waitress. Will definitely return

Great staff and great experience , Jordan was the man in charge on our visit, made sure our needs were attended too as well as others. Food was great we will definitely be back again!

Breakfast is not that good, and you have to hope the breakfast trays are replenished. Also, it's doesn't have a great selection of real ales.

We ordered food and one of them had like a plastic bit inside which wasn’t nice but they gave us free drinks for it so I’m happy. The staff were nice and the atmosphere was nice too. The chicken melt was gross

It is what it is. Reliable, good food, good service.

Served by Rebecca today and what lovely service it was, roast was lovely too.

Every table we sat at was dirty, and sticky, they had cold air coming out of the overhead aircon,wouldn't off minded but this was in October ,told the lady who took our order if she could get someone to clean our table, our food arrived and was still waiting for someone to clean our table still no sign tried to clean it myself but the tissues were sticking to the table,the sauce on my food had split and tasted vary bitter on that note,told the lady behind the bar that I wanted a full refund, she said that someone was coming to clean our table I said don't bother I want my money back so got it all back and went somewhere else,will not be going there again if we go back to torquay

Food isnt great had the mixed grill which as to be one of the worst ive had its under staffed and you can see the staff are stressed because of it. Personly this will be the last time we use it was a really poor experience

Nice food, Gemma was our host on the 30th of December and I would give her 10 out of 10. Everyone who was coming in was all placed all around where Gemma was working and there was plenty of room elsewhere for them to be seated, but Well Done Gemma as she was running around everyone making sure everyone had what they wanted 👏👏👏.Well done Gemma keep up the good work and your smile. Maybe next time the manager could even the customers out so that Someone like Gemma doesn't take on as much as she did and give a bit more work for the other staff who wasn't doing as much .

Lovely location and what you expect from a Beefeater, good no frills food.

Road from Midlands to Torquay took faster than to waiting time in this place. I would understand if it would be busy . But restaurant was half empty . Food cold , waiting time 2 hours, ice cream 30 min to wait . Atmosphere strange , no music , no festive atmosphere. No fonder why vouchers get send frequently to at least get some people in .

Attentive staff, very professional. Food was excellent and great value for money

Love the food the staff where brilliant nice atmosphere 👌 😀 thanks guys and gals

Food, service & attention to customers not a good experience. Would not recommend. After serving us a diabolical meal our dessert order didn't materialise! Absolutely shocking service.

First night great good service second night food luke warm mess up with drinks and bill took 3 attempts to get right.