Based on 458 opinions finded in 1 websites
Opinions
I brought 35 clients to the Abbey Lawn from 17th to 21st September. We couldn't fault it, the food was excellent and plenty of it with a varied menu. Rooms,spotless, pool perfect, entertainment was very good. Would definitely bring people again. Thank you so much Julie Weller
Sandra Weller . 2024-09-28
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needs redecorating very old and tired for the money you pay . arrived at 4pm and our rooms wasn't ready knocked on our door at 8pm to move us just very unorganised
Neil Orange . 2024-09-21
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House keeping was at a bare minimum,only once in my 4 night stay Dining service was disorganised and slow compared to another Diash hotel is was at recently. Always seemed to short staffed I had a thick skin on my soup one night. No coffee or tea arrived after the meal One breakfast we were forgotten in the toast area. I had lipstick on my coffee cup A not very clean fork. Room was minimal Bed was comfy duvet etc all clean
John Alderson . 2024-07-30
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Lovely place to spend a break staff very helpful and friendly
Jackie Lanham . 2024-07-21
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We enjoyed our time here very much. We felt so sorry for the staff, we heard they were having such a problem in the kitchen and waiting staff but we always had our meals with a smile. We will definitely stay there again 👍
susan farmer . 2024-07-17
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Had a very nice stay at Abbey lawn, torquay room was great, food was great,entertainment was OK except for Sunday night with Andy oakley, he was superb, if you can film him when he does the race of married life, i would be extremely grateful .didn't like Mondays entertainment, not suitable for family show, pity because she had a great voice. Had a fab day out on the trip, well worth the Money paid, all staff were very friendly and if they could they would help you,👏👏 well done 1 an all.
Carol Cannon . 2024-05-30
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We’ve recently stayed at the Abbey Lawn Hotel and whilst the hotel needs some TLC we thoroughly enjoyed ourselves. The room we stayed in could do with a lick of paint but it was huge and comfortable. The food was lovely. The biggest plus about this hotel was the staff they were so helpful and couldn’t do enough for you, they were understaffed but they all worked tirelessly to serve 3 big coach parties and I cannot praise the staff high enough (one of the lady managers was there all the time during our 5 day stay until past midnight most nights, serving breakfast and dinner) the dedication is amazing and for that reason I would go back again
Emma Trueman . 2024-05-27
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Their was not enough waiters For all the guests.
Gloria Luff . 2024-04-24
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Good hotel Good food .nothing to much trouble for them .had a great time.
Pat Heath . 2024-04-18
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The staff are all doing their best, Firstly please don't moan at the staff. They are doing their best. If the food isn't cooked in the kitchen then the young staff can't bring it out.. The person in charge of the dining and kitchen staff need to train them to be organised. I table got served in our row, then the rest had to wait for a long time... The lift is BROKEN.. so abbey lawn be organised swap les able guest to lower floors. Or ring the guest up prior to visit, to warn them. I'm surprised none of the less mobile with heart problems didn't collapse.... Over all yes the hotel is very shappy, old in need of a complete update.. but as we all know that cost money... The hotel is in a good location with a bus stop around the corner.
Sharon Colburn . 2024-04-06
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Just spent a few days at the Abby Lawn. Value for money and not too bad a stay but has issues. Lift not working for most of out stay which caused obvious problems especially for those with mobility issues. Should have been a priority for repair. Hotel entrance area a let down. Could do with a good clean. Bucket by so called seat overflowing with cigarette ends. Staff pleasant and enjoyable entertainment. Needs upgrading but obviously this would increase cost of stay.
Graham Powell . 2024-04-02
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We had an enjoyable visit, all staff friendly & helpful. Unfortunately they had problems with the lift, heated pool.
Desna King . 2024-03-14
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Hotel clean, entertainment very good, staff lovely, food gone down a little
Christine johnson . 2024-02-23
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1101 Opinions
A little too early for Christmas decorations in my opinion, but apart from that, the room was clean and the bed was very comfy. The food was really good, all of the staff were great and willing to help if you needed anything. The quiz and bingo guy was really entertaining, how he holds so much knowledge in his brain is beyond me.
80 Opinions
Was nice, hard to finds a member of staff to get a drink though. Oh and the door to the pool kept closing and locking which didn't feel safe with children in the pool. Tried to contact them a few months later to book the pool and couldn't get hold of anyone. Booked elsewhere.