The Beach House in Bournemouth

Food was poor, chips (fries) oil needed changing and left a bad taste. My main issue was the very rude woman serving at the grill and her attitude when I asked if there were toilets. She was so rude and said public toilets only. I didn't have a problem with that but asked where they were and she again rudely said 15 meters that way or that way. As no facilities are provided by the Beach House, I dont think its too much to expect to be told where the nearest toilets are - and if it is too much bother then put up a sign. Will not return. High prices and poor food.

Very busy when visited. Service okay, as was food. Pleasant enough.

Rip off prices, mediocre quality food and terrible rude service. Especially the lady at the grill who was so miserable. They have a monopoly on the beach and know it and don’t care about ripping off the customers.

Great spot. Fantastic burger and cheesy chips

Do not eat here if you have a Gluten Allergy/ intolerance. Despite having a wide selection of Gluten Free items on the menu, I was unable to order them as I was told the grill and fryer had already been contaminated with gluten products that day. Completely unacceptable that they advertise a GF menu!

Delicious lunch of plaice goujons and fries for the two of us this week. Bearing in mind the amazing location, we thought the £12 cost good value too. Unlike our small plastic glasses of wine: £8 each. Without exception, the staff were friendly, helpful and informally friendly, and the place was buzzing and busy. Service was great. There's a decent choice of food, including burgers, paninis and delicious fresh-cooked pizzas. (The latter weren't available the day we visited, but as long as there's one thing on the menu I like, that's ok! Happily, I was spoilt for choice.) Meals are complemented by a full bar, open-air and inside seating, waterside tables, and a chilled vibe. Loved it, as ever. Breakfasts until 11.30, coffees, teas etc. Toilets are 1min stroll away, the lovely Mudeford Ferry costs adults £3.50 each way, (wonderful to have you back guys!), or stroll 40mins from Hengistbury Head car park / take the land train if it's operating. (Dogs on leads when walking near the very sensitive, signed, local widlife habitats.) We visit this super beach destination and eat here a few times each year.

It's fine, but it's a British beach cafe on a blustery sandback surrounded by people who have paid half a million quid for a beach hut.

This place made my day. We ended up visiting a new place (Hengistbury Head) which was all new, but we weren't prepared with a picnic. Finding a bar with delicious food, cocktails and upbeat music really made me smile.

The burgers here are great, fries plentiful but would prefer chips to fries, personal preference. The prices are stratospheric! 2 burgers, 1 fries, £31. It's a captive audience kind of place, good food but they seriously know you can't go anywhere else. ALWAYS busy so I might just be tight.

We walked here yesterday to have a drink. The cocktails were very appealing and, above all, very tasty. They are all hand-mixed and tasted very tasty. I can only recommend it. The cocktails cost £10 each and were well worth it. You can also sit there and eat very nicely. They have different things the pizza burger sandwiches and other things. I'm already looking forward to the next time.

My experience was tainted today by the extremely poor customer service which was heightened by the unprofessional aggressive manager who also appeared to lack interpersonal and customer service skills.

Not quite as nice a place as it could be. A lot of wind breaks etc etc. but super nice location. Coffee was superb and lunches lovely

Pricey for what it is. Expensive takeaway pizza.

If you know quality confit duck. Don't go here, perfect tablespoon of sauce. Bar staff are polite. Atmosphere was dull. Food served 🥶 Shame. But the house looks great!

Location fabulous. Food ok. Drinks way overpriced...Over £5 for a small can of Cider!!!!! Take your own picnic and sit on the beach...Perfect.....

The front was rather windy, but it was lucky there were seats inside facing the harbour to enjoy my coffee and hubby a pint of refreshing cyder.

Great little place, quite pricey for what you get but they have the monopoly in the area.

Lovely setting but food was a rip off! £12 for a poke should be called poksey bowl. Tiny portion and the salad and cucumber was soggy. And the burger for the same price doesn't even come with chips.

Beautiful cafe by the beach. Great place to chill on a summer evening.

Great little Cafe with a good selection of both snacks and meals. Good selection of drinks. Well organised with helpful friendly staff. Great music really made our day out by the sea.

Nice place for all of your beach food and drink needs. All the food looked excellent.

What the hell as happened to the Beach House? The food is terrible, in fact made us ill one evening, the food is well overpriced too, robbing holidaymakers and sightseers of cash for poor food. Won't be back until they improve!

Visited here several years ago. Was fabulous then.....but now.....looks run down. Dirty . I side seating area looks like a student common room. No clear signage . 3/4 different areas to order collect food. Food did not look appetising. Full of school children. Ordered a coffee....worst I've had in a long time. Staff dismissive. A wasted opportunity here. Would not recommend. Take your own food and drink if wanting to spend the day on the wonderful beach.

Only had a burger and fries, but it was one of the best burgers I've had in years. Location and atmosphere make you feel like you're on holiday.

We stayed four days & nights in a hut on Mudeford spit, and although we had some food with us, relied on the Beach House for our main meals. I truly wish we hadn't. Our guests first night ate pizza from the beach house and were violently ill that night and following day. £60 for 4 horrible pizzas. Day two, we caught the ferry and ate in the Noisy Lobster in the afternoon, much more reasonably priced, and much better quality. Nervously we tried again 3rd day with a breakfast roll. Utter greasy crap, not good at all, in fact you couldn't tell what was bacon or sausage as they tasted the same. £9 each. Not worth even £5. The beach house has a captive audience and robs them for very poor quality food. The idea of a beach Shack is good, but they really need to up their game. Will never eat there again. Spoilt an otherwise lovely holiday.

beautiful location, not bad food, but its not worst to take a ferry for 7£ just to eat burgers there, a specially on Sunday. Full of ppl, no place to sit. In any other situation nice place to chill

Fantastic view, average overpriced food, and dreadful customer service at food ordering point. If I’m going to pay a ridiculous amount of money for a small lunch, at least have staff who are welcoming, polite and friendly. Not impressed.

Incorrect Allergen information across majority of Grill menu. Menu claimed GFO on many items that were not gluten free adaptable. Went with family with food intolerances and ordered a gluten free burger as advertised. We then asked, after being served the food and sitting down with it, which one was gluten free only to be told that only the bap was and both patties have gluten. Speaking to other friends who have been here, this has been an issue for at least a year after concerns being raised as to the lack of clarity/mistakes on the menu. As this has been raised multiple times and no change has occurred, concerns as to how seriously allergens and food safety are taken here are rising Please look into having up to date information and more knowledgeable and engaged staff. This is a tragedy and a law suit waiting to happen and we were lucky to have double checked after.

Only had an orange juice on the beach. Seemed nice enough.

Only had a burger and fries, but it was a great burger. Bit of a monopoly, so prices reflect that.

Great little gem hidden on mudeford spit. 100% recommended 👌🏻 doesn't even feel like your in the uk!

Thursday 6th June 2024, Bought an Americano, Latte, a maple and pecan slice, 2 sausage Rolls, total cost approx £17.50 (food was £10.50) Sausage rolls were hard/well overcooked, had to ask for a refund, was offered an alternative however they looked similar, coffees were OK, that's all I would recommend really, a pit stop for a hot drink and a nice view, Dog friendly, so was a bit noisy as they were barking so not so peaceful

Rough and ready. Probably what I might expect from a beach cafe. No service-collect your own order.

Shockingly poor. Food was vile and ridiculous prices. Prebought and reheated rubbish. Not sure the fryers get cleaned as everything tasted like burnt oil and covered in little black specks. Ciabatta was a joke with zero filling, rock hard on the ends. Looking at the state of the chefs it didn't surprise any of us. Coffees tasted like it could have been dishwater and the drinks prices are extortionate. Staff incredibly disinterested, bordering on rude and whomever runs this place should be ashamed. Just because you've got a captive audience doesn't mean you have to rob them.

Ideal spot for a pit stop. We had a quick drink and ice cream. Plenty of seating outside by the water edge. A popular spot but it's the only option between the csr park / visitor centre and the end of Hengistbury Head. No soft scoop ice cream which was disappointing. It's early in the season but we hadn't come across this issue elsewhere on our travels. Excessively loud music inside where you order, not necessary in the afternoon.

Good food, dog friendly, nice atmosphere. Prices are a bit high but still affordable. Definitely recommend!

They have the monopoly as only place to buy so no competition. Didn't get very overpriced food but £8 for two small tubs of ice cream? Felt ripped off. No prices on ice cream board for these tubs. . Now I see why

It's lovely to have a café in Mudeford, but the Beach House needs some improvement and updating. It would be nice to have hot drinks in china cups/mugs, unless taking away. The pastries are always overcooked and dry and the panninis are undercooked and soggy. Not the best.

1 star for the taste of the food but the price is ridiculous for a chiabatta which shouldn't even be called a chiabata. Very friendly bar staff and nice location which is a big plus.

Great place and only place to buy food and drink on that side of the water. Food is very over priced though. £9 for breakfast brioche bap of Sausage, egg, bacon. Felt ripped off (20th April 2024)

Loved it, the food was so so nice and the staff are super friendly

Nice food. Excellent service. Great location.

We had a lovely walk along Hengistbury Head and we were really looking forward to having a coffee at the beach house café on Mudford spit. However, the coffee was truly awful, was weak and looked like dishwater. In future. We will now stick to hikers for our coffee and cake.

I've been here a few times and had a drink and snack from the bar and it was a lovely experience...however, yesterday I decided to try the grill, well, never again! I should've taken a photo of the food but was being a typical British passive aggressive under my breath winge bag (as I had company and didn't want to ruin the lovely day out vibe). We had a facon roll. Dry, tasteless and very salty chopped up nastiness. And before anyone says it, no not all vegan food is like that. 😂 No spread, tomato or lettuce etc. £6.25 each! Disgraceful. The service was also very lacking in any smiles, welcoming, words of any description. Just a miserable grunt. Totally different to the bar. I'll NEVER use the grill again or recommend.

We thoroughly enjoy our walks with our 2 dogs at Hengistbury Head, twice we have walked to Mudeford and to the Beach House and twice we have been incredibly disappointed. Never again The staff surly, structure grubby, reminding me of a dilapidated fairground from my childhood, fast food is of poor quality, tea revolting. The big plus which draws the people is of course the location and that is why the owners make the money. If this cafe was situated in a non scenic spot, it would be either shut very promptly or the owners would have needed to pulled their socks up in order to survive.

Just had a hot drink there. It was busy but we got served quickly. Would recommend it.

I have never been to this place i live no where near this place and i keep getting phone calls off of them

A fabulous place for a coffee and light bites.

Pit stop on a walk on a chilly Sunday morning. Beachside cafe. Drinks & food are ordered at separate counters. Sausage bap was nearly £7 and the bap was strangely dry but felt fresh. Underwhelming anyway. The coffee was good.

Coffee ☕ was good. Sausages in a roll was good, my wife said the best she had ever tasted. We highly recommend and will visit again soon.

Great setting right next to the pebble beach

Beach side spot to take a break with good views and playoff dogs. At busy periods there's a long wait for drinks although plenty of staff. Food is ordered separately at the other counter. Sausage bap was nearly £7 but only had one sausage. But the coffee was nice.

Cafe great view very practical dog friendly. Nowhere as good as it was, coffee variable service slow. Can't even offer a glass of tap water with your coffee. Remember to bring your own bottle. Buy americano instead of cappuccino if you want to taste the coffee

Lovely setting.Only had hot chocolate and sausage roll.Ok.Counter service .

Had hot chocolate and sausage roll.Great view.

The goulash and fish chowder are excellent

The beach house sells the best sausage roll!

Great place, good inside, but food and drinks... We wanted pizza, but the pizzeria was closed, we ordered a panini with tuna and a second panini with mozzarella and pesto, from the drinks latte and mocha. We received the paninis almost empty, no tuna, no pesto... Mocha? They may not know what it is, it was a 100% nesquik but definitely not a mocha. And the prices, an empty panini for £6.5? And for a nesquik £3.80? 😳

After a brisk walk over Hengistbury Head we made for the Beach House where we were greeted by a smiley efficient team serving our hot drinks. The staff were amazingly quick considering the volume of customers needing attention. Well done all BH staff!

Wasn’t enough staff & owns Kim slater don’t care & as long as he has your money he doesn’t care. So avoid boathouse, Sobo & beach house Council should step in, the poor staff were crying & unstaffed. I won’t be surprised if I saw this place on tv being named & shamed. Management should be able taken to court over slavery laws. As a solicitor, I would happily do for free.

Had a lovely coffee here on a blustery day

Great halfway place to stop on our walk, good cake & coffee with fantastic views.

Nice, quiet place, but dirty tables.

Very disappointing….. ordered bacon & Brie ciabatta …on arrival the bacon looked undercooked & it was cold. There was one small slice of brie. Complained to staff about bacon & was told ‘that’s the way it comes, we’ve never had any complaints before’ . We took a refund. Definitely won’t be eating there again, which is a shame as it’s such a lovely location.

The middle aged blonde woman wearing glasses working at The Beach Grill was incredibly rude and disrespectful to me. I arrived and went straight over there to look at the menu for lunch. I took no longer than a minute and a half to figure out what I was going to eat before she muttered ‘Jesus Christ’ when there was no queue behind me and it wasn’t busy and when I asked why she said that she said she’s closing soon. When placing the order she was also very rude and not at all helpful when answering questions I had about the meal. 15 minutes later after eating our food the stall is still open so I have no idea why she was so disrespectful when all I was doing was working out what I wanted to eat during a 1 and a half minute period. She made me feel very uncomfortable when placing my order and has really put a downer on my day. I’m not one to ever give bad reviews when a server makes a mistake or anything of that nature, however I felt compelled to this time as she was very unprofessional and made the entire experience at The Beach House unenjoyable and uncomfortable.

Feels rather unkempt with broken plastic windows and dirty outside sofas. Food seems rather expensive for what you get.. very lacking in atmosphere; very much in need of an update/refresh.

4 of us ate here on a weekend away...its the only place to eat so you dont have much choice....it seems like all the units are owned by same people but i may be wrong - all units running out of what i would call trailers you see at street markets....the seated area with window ledges which were filthy and covered in dead flies, we spent nearly £60.00 on food - 2 of us had the chicken skewers, the chicken was cold and a grey colour the salad was old and far from fresh, the burger was pink in the middle and the boiled sausage was horrendous - not one meal was tempting...the chips were edible , 2 of us ended up with bad stomaches which ruined our weekend and although we cant say for sure it was the chicken thats where our suspicions lye....apart from that the food was overpriced and certainly not fresh or even cooked properly- this should be looked into as there is no other choice on this part of the sandbank so people have no other option ......avoid if possible..... worst food we have ever had......befor accessing this area we boarded a train which took us out to this part of the sandbank and at the train entrance there is a cafe/restuarant where the food looked very nice so i would eat befor you go out onto the sandbank .....

Casual beach eatery. Great place, lovely atmosphere. Gluten free choices which means I can eat here.

An amazing location. Sat literally on the beach having breakfast with a superb view. Limited menu but location makes up for it.

Ordered a boar hot dog and received the wrong order. Went to complain and was told it was correct despite repeating myself twice, in the end I gave up. Food and drink very overpriced. Save your money and don't bother coming here.

The coffee bar was great. The person serving food was very rude! Won't bother going back.

A mixed bag! Hot food outlet distinctly unfriendly, bar staff next door overly matey, but tea and fresh cakes served with a smile, and apology for the prices! But worth it for a pleasant snack on what is one of the best beaches anywhere.

Absolutely stunning location. Amazing staff. Great place to grab a bite and a drink. We'll recommended

Great atmosphere, good food an a well stocked bar! Lovely setting with live music and loads of food choice.

Bit of a faff ordering from 3 counters but food excellent. Like you're in the Med.

We had a small lunchtime snack we were able to sit out of the very hot sun, and enjoy fabulous views. Woukd love to be able to go again.

Rather pricey we thought (£16 for a relatively small pizza), but you probably pay for the location. Quite noisy (there was some DJ on), not our taste, but if you like party you'd probably enjoy it.

Caught Wick ferry to Mudeford for lunch at the Beach House. Charming place with benches on the beach & selection of tables inside. There is an inner area where there are a selection of pop up takeaway hits serving pizza, paninis, burgers, dogs etc & a bar. We ordered a wild boar hot dog, calamari & some fries. Food was very good. It was very busy as it was a Saturday & weather was gorgeous. Cannot book tables so get there early or be prepared to wait for a table. We arrived about 13:00 and there were a few free tables.

Really expensive, we all know many rich people come to mudeford spit, but not everyone is unfortunately, your prices make no sense to the average person, fries for example £5 😳 margarita pizza £14 😳… sadly nothing will change as it’s a massive tourist trap and people will always visit, I for sure won’t be spending my hard earned money an ridiculous prices, homemade sandwiches and a lovely flask of tea for me 😉

No prices displayed for any drinks and when asked at the counter, the server was quite abrupt and didn't care that nothing was displayed. Not sure if this is illegal not to display prices; even if not, it's very annoying.

Utter mess of a mismanaged establishment in such an idyllic location. Everywhere you could see was covered in rubbish, floors, tables and even the seating had old cups and food containers strewn over with rubbish over flowing onto the beach. Serious amount of bird mess. No control of the swarms of clientele and no staff to be seen for any sort of assistance. Lots of people on the bar but none of them doing anything about the growing queue as their conversations are obviously more important. Aggressively rude lady making pizzas and then having to wait 45 minutes for an under-cooked margherita covered in burnt flour. Chicken flatbread and fries below average for the high price and came 30 minutes before the pizza when we wanted to eat together, but the chef was short and told us there's nothing he could do about it now it was ready and walked off. Cutlery, condiments and napkins nowhere to be found despite being sent pillar to post being told where they should be just to discover everything empty which seemed to be an issue for dozens of other diners. Awful experience and management need to wake up and get a grip.

The pizza was uninspired. The sauce tasted of nothing but blandness. It was on par with a supermarket frozen pizza. When wetherspoons serve a better pizza at a lower price AND with a free pint, I would recommend beachers go elsewhere for their pizza

Foid astronomical price.£9 for small round tub of salad no more than one inch deep sprinkling of feta. Rip off. Can if Fanta and half pint cider £9. Rip off

Great place good food and the coffee is a fair price ...great place to visit on dog walk

Great location on the beach with a good choice of food stalls. We had the flatbreads. The houmous was zesty with tahini. The falafels were some of the nicest I’ve had for a while. The salad worked well with both. I’m a fan, says Patrick Gann (aged 7).

On Hutties 2 for 1 pizza night I was charged full price for 4 pizzas - because we had ordered earlier for our young children. Apparently only 1 order allowed per hut owner card on Thursdays for 2 for 1 deal, even though this is not mentioned anywhere on the posters. Staff were totally intransigent and seemed unable to accept that sometimes the needs of young kids don't fit with adult rules. This place must be making so much money. I'm appalled at their attitude.

Was burnt down and now has separate stalls for either pizzas, seafood, burgers and a bar. Seating very crowded some under cover. Great on a good day.£32 for 3 burgers and one portion chips.

A real beach side event. Good food, great service, best atmosphere. Definitely worth a visit - and we've made a few already - so go give it a try.

Ben is an excellent worker. Whilst in a queue waiting to be served there were 4 members of staff behind the bar. Ben was busy serving the customers with efficiency and politeness, while the other three stood around talking. The tall male even looked at me several times but just kept resuming his conversation with the blonde lass. Ben looked stressed with having to do all the work but was still smiling and polite to every customer.

Great little spot for a walk and lunch. Pizza was great but this was the only positive. Needed more staff to tidy and wipe tables and help customers know what to order from where. The lady on the grill was so rude and abrupt and had no customer service skills. Really let the place down sadly as we love visiting here.

Regularly stop off for a morning brew whilst out cycling. Great coffee and great service. Views and location unbeatable. Worth a visit!

Loads of choice to eat here. Main restaurant has nice dishes, but other options outside for a pizza or hot dog. My iced coffee was okay. Service was friendly. Worth the walk. Recommended

Found this place just by chance, lovely walk with the dog passed all the little beach huts and this was at the end, food was lovely I had the fish cake with salad and a side of chips which were so good, and even had a decent rose wine, and a beautiful place to sit for a while, overall a great experience.

The great British rip off culture is alive a kicking here!!

We had a boat trip out to Mudford from Christchurch and called for a drink. Lovely setting.

The pizza is very good here. The dough is so fresh and soft. Definitely going to go again.

Great layout. Great choices. Friendly service. Wonderful location. Prices are what you would expect and tally to the location. Worth a visit.

Just a short walk from other Café which charges more than London for a coffee. So worth the walk, the coffee is great they also sell soft ice cream, home made cakes and have a large food menu breakfast, sandwiches etc. and a great view.

Just a shed that without a toilet

Fab location and venue right on the beach. Food average and prices on high side. No service. Collect yourself. Would recommend though if walking on hengistbury head.