Based on 88 opinions finded in 2 websites
Opinions
Good place for Small event like baby shower engagement birthday party and nice Indian food to served with Alcohol
JIGNESH PARMAR . 2024-02-06
MORE AT Google
The food is very good and tasty. Importantly, the service is good and so is the ambience.
Sampat Sadalge . 2024-01-09
MORE AT Google
Sahil Provided great customer service I would highly recommend the restaurant
Juliet Nakitende . 2023-11-26
MORE AT Google
Not a good food, music at least kept alive but could have been better, food very basic, toilet needed proper cleaning. Pint dispensers were not working. The owner was not welcoming as it seemed.
Jay Barnett . 2023-11-19
MORE AT Google
Very stylish and very well decorated. You feel very cool with the atmosphere. Food was very well presented and brought to you in two to three items at a time and freshly cooked full of flavour. We had total of 26 items in Thali with lassi. Very good value for money and great service. Enjoyed live cricket World Cup match 👌
Gurdip Bindra . 2023-11-07
MORE AT Google
I have never liked their khaman dhokla. They never make it fresh or they just don't know how to make it right. I liked their rest of the thali. It was good. Their puris were really soft and I loved those. The service was way toooooo slow. Just visit if you've got all the time in the world. :/ else please avoid.
Jasleen Kaur . 2023-11-02
MORE AT Google
The staff is so humble and the owner is also so kind. We were group of 10 people and we ordered thali of 7.99 which so delicious and amazing and they offered us too good discount on there in club liquor varities.
Hrishikesh Patil . 2023-09-29
MORE AT Google
Good service...and amazing stuff... thanks for Sunday...
Mahendra Rajput . 2023-08-30
MORE AT Google
We went there today and had a very pleasant experience. The food was very good, very tasty, clean, a good amount , we also ordered a mango based beverage which was also delicious. The service was very good as well. We liked it so much that we went to their store to buy some Indian snacks to take home. Would definitely go back!
Rami Viajero . 2023-07-28
MORE AT Google
Had a good time at the basement club...good atmosphere and friendly staff...having a fab party over there...definitely recommend for birthday parties and other functions with friends and family
Priya Patel . 2023-07-20
MORE AT Google
Special mention to Sangeeta. She serviced us well, really liked the food and the music there. We will visit again and explore some different veg thali.
Amar Ashish Sinha . 2023-07-18
MORE AT Google
The Thali was very delicious. Also, I would like to thank Tanvi and Hardik, who served us. They were very attentive and helpful.
Fahad Farooque . 2023-07-01
MORE AT Google
Nice Indian cuisine, you get various options of Indian food, however they don't keep draught beers
Nayankumar Dave . 2023-05-04
MORE AT Google
Tasty food served by friendly staff Pratiska & Jignesh in clean surroundings. However the toilets need to be kept clean & in working order with lights & toilet paper available! The food offers with prices should be set out more clearly ! Parking is a problem.
Nirvana Dutt . 2023-02-12
MORE AT Google
We had lots of fun from there. Very rare for me to give a faultless review. Excellence friendly staff and service. In Good quality and taste food. Nice place for small party events .
Piyush Patel . 2022-11-26
MORE AT Google
Attended an Event on 25th November. It was lovely experience. Staff was very supportive and helped a lots. Interiors also very nice and good place for party around 40 persons with DJ sound system. Food also very nice.
Ajaykumar Patel . 2022-11-26
MORE AT Google
I love the thali set menu here. Food tastes good.
Sugumar Ranjithamoorthy . 2022-11-23
MORE AT Google
Nice indian place. We enjoyed our time,nice sitting area.
sumera Rafiq . 2022-09-04
MORE AT Google
Honestly an awful place. The service is slow, the bartenders are highly inexperienced. The portions are utterly ridiculous. The bartenders have an attitude problem, everything is very hostile and management is unprofessional. The bartenders make the night life experience at the basement club a waste of Wembley space. Never going there again, and would not recommend. Honestly.
Kamile Rakauskaite . 2022-08-31
MORE AT Google
Worst experience ever, the staff and managers and extremely rude and disrespectful. I was charged for two drinks when I only asked for one and when I told the bar staff he told me he would refund me but instead charged me again for an additional drink. I tried to resolve this with the manager but he instead has just been very rude and unprofessional and has refused to refund me. This is not the first time I’ve heard this happen at this venue and would avoid going here at all costs!
Michaiah Wilson . 2022-08-30
MORE AT Google
I was there on 13th August and I have purchased bottler beer which they give me warm and when I asked them to change main owner Dakshit said you purchased long time ago . even I didn't drink one seep, so can't change, then he suggested me to buy new one which also warm again I asked to change and he said he can't. very bad service by owner. I will suggest to everyone don't spend money and waste your time here,
Rahul Dhruv . 2022-08-14
MORE AT Google
Attended an Event where I was a Sponsor to Metamorphosis London. The place has a impressive interiors making the atmosphere inside very special.
Perpetual Aesthetics . 2022-07-20
MORE AT Google
The place isn't bad but the liquor prices are triple priced "shocking" what you would pay for a bottle of wine (example £10.00) they charged £35.00 (smh) make sure you have deep pockets for this place or Avoid I'm not one for giving negative reviews but they need to access and lower their liquor prices especially since wine has been reduced.
Cherie Sweeney . 2022-04-09
MORE AT Google
Unacceptable service from staff as they simply do not care about what the customer is asking them for. I asked the staff for a clean spoon and they kept insisting on using the dirty spoon without even looking at it. And the food was served cold and after eating from this place I've got food poisoning.
Anjali Sagar . 2022-03-24
MORE AT Google
Lovely venue but desperately need to reduce their bar prices. Cheaper to drink in the West End and City
M Ashley . 2022-03-18
MORE AT Google
Ok venue....drinks were very expensive and the bar staff inexperienced.
Gregd dee . 2022-03-16
MORE AT Google
Good food and environment a place to visit :)
Gurdev Singh . 2022-02-16
MORE AT Google
Nice place to it food is great.
jay patel . 2022-01-10
MORE AT Google
We came to The Basement Club on Sat 4th Dec 2021 by recommendation of the Indian Bollywood live band who were performing on the evening. I had travelled all the way from east London with my guests and assumed we would have a fantastic night of good food, drink and for all of us, the music! We arrived to almost empty venue beating in mind it was 8:30pm. We sat and ordered some beers and shortly after that we ordered some starters. The music had started just after we got there and the band was excellent! As we enjoyed the evening we were soon pushed to order our main course which we did… as it approached 10:30pm, we were all suddenly and abruptly told that it was now the last song of the evening and that’s it! Our main course hadn’t arrived and they were closing up!!! How unprofessional and unconcerned for their customers! This is no way to run a business… in the end I refused to pay for my main course and told them to cancel it. All the customers including the band were in uproar and very disappointed in how they just wanted to end the evening so quickly. We found out that they were short of staff and that their priority was a film crew private party in their other venue next door! How unprofessional!! We were left extremely disappointed considering we had made an effort to come all the way from East London. I would never go there again even if some one paid me! Apparently this is t the first time it’s happened either! Surely Saturday nite is your busiest night of her week and if you know you’ve got a live band singing there, you’re gonna get customers! Have appropriate amount of staff to run the business smoothly… especially when you are a new business…. You would be doing anything to strum up business given the current climate with Covid etc. avoid this place like the plague!!! Don’t go here!!! Bad customer service and a real let down!!!!!!
Neel Sattani . 2021-12-05
MORE AT Google
Staff is very rudely. They have good music. If you want to enjoy music you can go there but don’t expect professional atmosphere in club. Thank you
Patel Ruchit . 2021-11-06
MORE AT Google
The owner is Rude and misbehaved , he’s speaking bad words with customers and he’s always fighting with customers.
padma patel . 2021-11-05
MORE AT Google
Very poor service. We did not get food on time even after reserving in advance. Unprofessional behaviour on questioning late service.
Darpesh Rupareliya . 2021-11-05
MORE AT Google
Service is very very poor. Ridiculous. There were no one there for taking order. I strongly recommend never come here even for free.
Vijay Patel . 2021-11-05
MORE AT Google
Visited 1st time, having bad experience from owner as well as staff about booking tables as they provided others what I've already booked.
Ravi Patel . 2021-11-05
MORE AT Google
I have a very bed experience with this place last night. we book for our celebration but staff spoiled our wonderful night. Don’t use this place for your tremendous celebration and trust me if you book this place your celebration you wast your money and your time. Thank you
SANJAY BHIKHALAL . 2021-11-05
MORE AT Google
Poor management n so does poor staff. Never come here again
Mayank Patel . 2021-11-05
MORE AT Google
Very unprofessional staff , owner's behaviour was very rude and misbehave, no service.
Rushikesh Patel . 2021-11-05
MORE AT Google
The club owner is unprofessional and completely manners less.
hitendra patel . 2021-11-05
MORE AT Google
Its an Indian based club. Specially for Small events... Good management..... Supervision under Owner so Everything gona good and smoothly ..... Small pretty Baar inside ... Food is good .... Overall its Enjoyable.......
Pruthvisinh Raj . 2021-09-13
MORE AT Google
Staff went outta their way to make sure customers were happy. It's a bit tight squeeze and could have tables orgozied differently to make more efficient but still nothing to complain about with the price
Nik P . 2021-09-13
MORE AT Google
I went there first time, the experience was the best. The food was delicious especially the eggs items. Recommend to come 🤤🤤
Sujay Modi . 2021-09-08
MORE AT Google
Amazing food, big restaurant, super service
Roger That . 2021-08-26
MORE AT Google
Service is Good but your live performance is too loud for baby's so please make sure you loud is slow so everyone njoy your live performance and food also otherwise it's not worth it. We loved this place.
pooja patel . 2021-06-12
MORE AT Google
It's a fun place to go to with your family and friends, with enjoyable entertainment such as live music and DJ. The food is delicious.
Siya Patel . 2020-12-05
MORE AT Google
Amazing Experience Nice place to go out for food and masti
Vijay Shah . 2020-10-30
MORE AT Google
In spite covid 19 pandemic , food served on time with helpful nature . I wasn’t expecting with separate party can be arranged away from main dining area.
Mahendra Jadeja . 2020-10-30
MORE AT Google
Verities of Veg And Non Veg Food Test Of India Amazing Service Friendly Atmosphere.
Lion Dharmesh Desai . 2020-10-30
MORE AT Google
Great atmosphere , good food . Highly recommended
tinu sood . 2020-10-30
MORE AT Google
Great food and service. The manager is very accommodating and this venue is perfect for private hires. And great music too.
Viveak Taneja . 2020-08-13
MORE AT Google
Been there once before change of names but was thankfully not over crowded and something different for the area!
Krunal Patel . 2020-08-02
MORE AT Google
These schedules may not be completely accurate on special days. Please always confirm with the restaurant
Similary restaurants in London
372 Opinions
Very poor service and customer communication skills. Attire worn by worker was extremely dirty, setting seemed very unprofessional and unsanitary. We asked for deep pan pizzas which they offered for £10 collection fees but were surprised to find out that they do not offer deep pan pizzas at all and they refused to make us any deep pan pizzas.
259 Opinions
I don't understand why this place has such low reviews. 😨 Our pizzas were absolutely delicious! 🤤🤤🤤 And very affordable! Plus you can pay cash or card also on delivery... We will definitely order again! My hungarian husband approved also 😍. Thank you Cool Pizza!