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4.2

Based on 2.335 opinions finded in 2 websites

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Nº 202 in 432 in South Ayrshire

Nº 48 of 91 British in South Ayrshire

CUSTOMERS TALK ABOUT DISHES WITH..steaksteaksbeautifulprawnroastoldsouppuddingchickenfishcoffeecheesemustcookedsalad

comment_iconOpinions

I recently came here with my partner for a bit of dinner we booked a table in advance. We were very excited to see that the place was dog friendly. So we came with the dog after our walk. We had a high seat and table close to the bar area which was really nice. We got three corses from the two and three course menu which is definitely a good should big portions lovely food for £21 per person definitely can’t complain. Our sever Lindsey was very ver kind and polite she looked after us and the pooch very well even getting the dog a bowl of water. We definitely will be returning.

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Lee_gray91 . 2024-11-11

MORE AT TripAdvisor

Had to wait 45 minutes for our table ushered to a table it wasn't cleared then we were offered a drink waited other 10 minutes then ushered to our table ordered food had to wait 5-10minutes between servings food was cold and edible book 7:30 lift at 9:30 without sweets grandchildren didn't want to wait all of us just fed up just wanted to go home. ( Don't be the last customer you end up with the last of the food won't be back i told the staff they said nothing they could do ).

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Global71 . 2024-10-27

MORE AT TripAdvisor

The Balgarth Pines Bar & Restaurant is a hidden gem! The atmosphere is warm and inviting, perfect for a relaxed meal. The menu features a wonderful selection of dishes, all beautifully prepared and bursting with flavor. The staff are friendly and attentive, making you feel right at home. Whether for a special occasion or a casual night out, it’s a must-visit spot!

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Snarf . 2024-10-13

MORE AT Google

First visit food was fantastic, and the price was very reasonable highly recommend will definitely be back soon staff were friendly and prompt ,and the food was as we like it roasting hot , puddings were also delicious

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James T . 2024-10-05

MORE AT TripAdvisor

Food was excellent and a great varied menu. Would definitely return a lot more often but the kids meals I found to be overpriced. £8 for a small macaroni with some chips for a 1 year old just seems expensive compared to other local restaurants.

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Ayr8 . 2024-09-30

MORE AT TripAdvisor

Two course menu was great value and good portions. Would recommend going if you are in the area. Only twenty minutes away from The Ranch caravan park.

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Sam Doran . 2024-09-29

MORE AT Google

Although we've eaten at The Balgarth fairly regularly, we hadn't tried their steak night before. We both chose 8oz fillet, mine to be cooked 'medium'. It was perfect! Lovely with a choice of sauces (I chose garlic butter) & it came with mushrooms, chips & tomato. My partner also had the prawn cocktail starter which he said was really good & a very generous amount of prawns. Very good food at a great price. We'll definitely be back.

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L S . 2024-09-10

MORE AT Google

Great food and service with a good atmosphere Friday night

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Alison Mccafferty . 2024-09-10

MORE AT Google

Outside in the beer garden had a lovely meal with family

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Scott Graham . 2024-09-08

MORE AT Google

It is a really nice place to meet up with friends and relax. Great atmosphere, great staff, and excellent food. A place to celebrate big milestones. To have a reunion. Or just relax with friends. It has a great beergarden to sit outside when the weather is good. You can order drinks from your table. Staff are very friendly and helpful . You will pay a little more than most places, but it is well worth it.

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steve mcfarlane . 2024-09-04

MORE AT Google

Lovely surroundings with very polite and interesting active staff especially Amelia I think she was called a lady blonde hair and glasses . Very prompt service . Good food . Good ambience highly recommended

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Cathy Watson . 2024-08-31

MORE AT Google

If you want an extra special place to take the Mrs this is definitely brownie points food was amazing so tender 100% heading back there when we're passing and the staff were awesome couldn't do enough for you no waiting and very friendly and family orientated. We had the duck and lamb dish never tasted anything like it it was melts in your mouth And my Mrs is very fussy it's very reasonably priced.

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Robert Baker . 2024-08-29

MORE AT Google

Food was lovely. We went on a really busy night after booking as a large group, food came out staggered some had finished before some had their food, was very understaffed for how busy a night it was

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Staci G . 2024-08-25

MORE AT Google

If you’re looking for good quality steaks at a fantastic price go no further than The Balgarth Pines. Had an incredible T Bone with peppercorn sauce, seasoned and cooked to perfection. Likewise my wife had a Sirloin. Staff were really attentive and pleasant. Overall an amazing experience.

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Garry A . 2024-08-23

MORE AT TripAdvisor

We had a family meal hear on the 15th August the food wasn't nice our starters were all wrong I asked for a steak as it was steak night well done it was half cooked daughter wanted a steak to she got something else dessert we had to wait ages.

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Irene McCaffrey . 2024-08-22

MORE AT Google

Fantastic all round. Good choice of food, quality is good Staff friendly and efficient Good choice of booze too

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Adam Beckett . 2024-08-21

MORE AT Google

I got the pepperoni pizza and it did not disappoint but the waiters weren't very enthusiastic, there wasn't any atmosphere and was expensive

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Max Bell . 2024-08-17

MORE AT Google

Really nice food & good atmosphere.

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Michael Barr . 2024-08-17

MORE AT Google

Great food and service and competitive prices 👌

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Scott Chafey . 2024-08-16

MORE AT Google

Exceptional food and really friendly staff. All round superb experience for all

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Rich Cuthbertson . 2024-08-16

MORE AT Google

I visited on Sunday had a lovely meal but on thinking of the price of the meal my wife thought we were overcharged she emailed and they got back to us confirming we had been charged to much and would refund excellent customer service

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Donald Grant . 2024-08-12

MORE AT Google

A month or two ago this stoned looking server kept on staring at me making me feel uneasy good chips tho 👍

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Freg Rogan . 2024-08-12

MORE AT Google

Delicious breakfasts, good variety, attentive service and screens to watch olympics on!

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Amy Charman . 2024-08-10

MORE AT Google

Lovely afternoon. Food was delicious. Server could have been a bit more pleasant. Felt rushed at the end as they obviously needed the tables bk for later dinners but with 20 of us lunch took longer than if it was just a table of 4. This should be taken into consideration for larger groups.

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Wallace Evelyn . 2024-08-05

MORE AT Google

Excellent selection of the usual bar food and a reasonably priced grill meats selection Service good Good outside space for al fresco dining and beer garden with activities for kids

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Roberto Iannotti . 2024-08-02

MORE AT Google

Had better fish and chips in other restaurants for a lot less money. Would not be in a hurry to rush back

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John Mcalaney . 2024-07-25

MORE AT Google

Love this wee place! Staff are so friendly and helpful. Portion sizes are huge and the food is good. Always a lovely atmosphere. 10/10

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Angela Slaven . 2024-07-25

MORE AT Google

Strange set up. Nice enough but doesn't quite seem to know what it is, restaurant or bar. We only went fir a drink. Don't recommend, no atmosphere. Probably nicer for eating

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Peter Kelson . 2024-07-23

MORE AT Google

We pre-booked as had a big group of us but were sat on separate tables in the same area and then treated as separate with food coming out at different times. We specifically asked for the children’s food to come out first as they were getting agitated because they were hungry and they were waiting the longest even after we had bought this to their attention. We spoke to the manager about how we were dissatisfied with the fact the children waited 50 minutes for food and all they said was thanks for your feedback. Highly disappointed especially as they had plenty of notice that a bigger group was coming. Having said this it seems like a lovely place with good kids play area and nice atmosphere.

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Gary Nicholls . 2024-07-23

MORE AT Google

Welcoming restaurant with a friendly service team. Meals we ordered were very flavourful and portions are substantial, we enjoyed our meal but had no room left for desert. They were out of several liqours at the time of our visit so we had cocktails instead which were very nice.

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T BROOKS . 2024-07-21

MORE AT Google

Ate here as a larger party. Starters were nice. Majority of mains were terrible. A couple enjoyed their mains but around 6 didn't. Sunday roast was shocking poor. Beef was the fattiest piece of beef I've ever seen in my life. Roast potatoes looked and tested like they had be cooked several hours before. The Yorkshire was so bad too. I'd be very surprised if it wasn't frozen. It was like cardboard and tasteless. A couple had cajun chicken crepe (I've had these last year and it was the reason I hadn't been back until now). The chicken in them very much resembles frozen cubed chicken. It was horrible. Pizza would have been nice had it been cooked right through. Middle of pizza was uncooked. The last time we came was about a year ago and it was a similar experience. Starters nice and mains really bad. Definitely wouldn't recommend if you like decent quality food and not what would appear to be frozen at least for some parts of the meal. Restaurant is lovely. And the outdoor area is great. But with poor food I couldn't go back

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Misstartan . 2024-07-14

MORE AT TripAdvisor

The Balgarth's beer garden is large, beautifully tended, and has plenty of outdoor seating and tables for all fresco drinking and dining. Perfect for sunny days! The menu is extensive with something to suit all tastes including vegetarians. They have a function suite too and it can get pretty busy, so its worth booking a table if you are planning to eat there. Plenty of free parking. Pleasant staff. Smart decor. Friendly welcoming vibe. Prices aren't unreasonable. A pint of Heverlee is around £6 and there are various dining deals available for example Steak Night. It's also a good family pub by day and dog friendly. 🐕 Pictures pain a thousand words so I'll add a few photos at some point.

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Purple C . 2024-07-10

MORE AT TripAdvisor

Went to a jazz lunch. The food was fine and the music was fantastic. A really nice touch was that we had a couple of niggles about the veg being a bit underdone and so the cost of our coffee was deleted from the bill

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Jennifer Lewis . 2024-07-10

MORE AT Google

Just been here tonight with our family. Age ranging from 18 months to 67. What a fantastic meal we had with lots of choice to suit the whole party. The staff were lovely, the service faultless and the prices fair. Will definately be back next year when on our annual holiday at the Craig Tara caravan park. Thank you so much

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Elainer Ross . 2024-07-03

MORE AT Google

We have been coming to the Balgarth in Ayr for many years with our little dog and were looking forward to returning for breakfast. Only to see that everything had changed in the restaurant and the only table they would offer us was highback stools and an even higher table. I told them that I had a bad back and wouldn't be able to sit on them. However, they wouldn't accommodate and didn't seem bothered, so we got up and left. Ended up at the Fox and Willow, which is an amazing place. It was very dog friendly place and lovely food and the staff were amazing. Sad to say, we won't be returning to the Balgarth.

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Al SG . 2024-07-01

MORE AT Google

Great choice for lunch menu - 2 courses 12.95 or the three courses £15.95. Food and service first class…. Plenty of parking space….. you will not be disappointed! What’s not to like??

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Barbara R . 2024-06-28

MORE AT TripAdvisor

Staff are friendly food is lovely I’ve been for breakfast lunch and dinner and it’s all been lovely

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Audreyanne Short . 2024-06-18

MORE AT Google

Birthday dinner for myself with my partner and it was really good! Our waitress Megan was so lovely the entire time, and was super helpful. Our starters and mains did come out at the same time, but our starter were just the nachos, so could have easily eaten it after without worrying it was cold, food was amazing, although the cheesy fries states they came with a cheese sauce which they did not, but were still delicious. Would definitely come again, amazing food and excellent service!

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jordyn-leigh robertson . 2024-06-07

MORE AT TripAdvisor

Outstanding service and food excellent

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James Murray . 2024-06-07

MORE AT Google

Dog seating area was allocated to high stools next to the garden exit and kitchen door. Bar stool was not solid, but I sat on it. Unable to get the pizza I wanted and so we finished our pints and left.

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Scenic20022820822 . 2024-06-06

MORE AT TripAdvisor

Was in last night for dinner and it was a poor experience from our previous visit, the starter BFC Korean Crispy Chicken was tasteless and barely warm, My partner ordered King Prawn, Haddock and Salmon Gratin but quickly asked the person if she could have Chicken Swiss instead and they said yes, I ordered Cajun Spiced Chicken. 10 minutes later the order came and the kitchen sent out the Gatin and Chicken Swiss, When we said that wasn’t out order they apologised to the Gratin away and said they would correct the order, rather that the Chicken Swiss go cold my partner started eating but there were pieces of overcooked mash in her meal , my Cajun Chicken came 10 minutes later as my partner was finishing hers, also there was a board advertising a Sweet Special the order was taken only for the server to return and say there was none left, Hopefully this is a one of experience as you usually exceed these standards.

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Stephen McLean . 2024-06-04

MORE AT Google

Was at this beautiful restaurant for a family dinner .The steaks were cooked to perfection and the salmon dish was delicious. Presentation. service and attention we were given was first class Would definitely recommend the Balgarth for a bite to eat .we will be back .Thank you .

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Wilma Mcsephney . 2024-05-30

MORE AT Google

Coffee with something tasty. We met some nice waitresses. That is at least 50% of your experience. The coffee was delicious and so was the cake.

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Will Keuren . 2024-05-28

MORE AT Google

Came here for a family birthday meal. Chose this place due to the local caught langoustines on the menu displayed online. When arrived the menu was completely different (no langoustines) and we were then told the menu on the website is out of date. We had young kids with us and all only ordered one course. Took an hour for food to come out, then steaks were over cooked. Service was very slow however I did get a fillet steak refunded as it was ordered medium rare, but came more cooked than well done, which was good of them. Felt the place was a bit disjointed (some old fashioned crockery, some ultra modern etc). The menu is very expensive, would be fine paying this for quality, but very disappointed with what we received.

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Jess Noble-Gresty . 2024-05-27

MORE AT Google

Family meal, excellent service from staff. The food was ok, but two of our meals had to go back to the kitchen as not what was requested. This was promptly rectified. Really busy place

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Jean Moffat . 2024-05-25

MORE AT Google

Have visited The Balgarth various times over the last decade, Each time really hoping for a better experience but sadly it never is. Most recently went with family, on Sunday, and once again were really disappointed, Waited for such a long time to have our order taken and then another long wait for the food to arrive. Only 1 out of 5 meals had any actual flavour, so much so that 2 of the meals were barely touched, we unfortunately did mention to the staff and they had no quarrels in taking the 2 meals off the bill, which suggests to me this happens a lot.. It really is such a shame because it’s such a lovely looking place with an exceptional beer garden, but the service is never good and the food is always tasteless.

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Jenniferfreer21 . 2024-05-08

MORE AT Google

Excellent meal here for get together with family. Went on a Thursday to partake of the great offer of half price steaks and we were not disappointed. Food was delicious, steaks just as we wanted them and service friendly and efficient.

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Joanne A . 2024-05-08

MORE AT TripAdvisor

Had our Wedding day and cannot fault anything.. staff were amazing .. food was amazing and over all an amazing night

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Tricia Steven . 2024-05-04

MORE AT Google

We went here to try the two course lunch menu that was being advertised, when we arrived we were given the a la carte menu, I then asked the waitress for the two course menu and was told that they don’t do such a menu and was shown a small sandwich selection on the back of the drinks menu, if I wanted something smaller. They also had advertised on social media that they had a steak deal on that day, but wasn’t offered or told about it in the restaurant. After ordering from the menu given, we noticed a different table ask for the set price menu and were given it. When I was paying the bill I mentioned the above issues and was told that they had a new a la carte menu and they were trying to not give out the set menu, but the next time I was in to make sure I ask her for the menu and she would give it to me. Should they not just let the customer choose which menu they want? The food and service was fine, just disappointed that what was being advertised on social media was not presented or communicated when actually in the restaurant. I did speak to the manager after and was just told sorry about that. Probably won’t be back which is a shame as it was nice inside and had a play garden for the kids outside.

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Climber33839328444 . 2024-05-02

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My son & I had a lovely lunch today! Food was so tasty, hot and not a lengthy wait! Ambience was lovely, Staff so friendly would highly recommend and we certainly will be back!

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mcminn wendy . 2024-05-01

MORE AT Google

Delicious food we'll definitely go back definitely recommended

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Joan Rhind . 2024-04-25

MORE AT Google

3 course set menu .. before 8pm was 15.95 pounds . All full portions and very tasty . Nachos starter was very nice 😊 . Fish n chips a bargain and desert sublime . Why pay and go anywhere else !

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Philip R . 2024-04-24

MORE AT TripAdvisor

Under new ownership Poor service far to long before the food arrived with undercooked chips and also Black chip Needs to improve or they will not be there for long

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Dennis Clifford . 2024-04-23

MORE AT Google

The place is obviously changed hands decor and cleanliness but really nice but the service was appalling went in at 1.30 i'm just as well we weren't going anywhere in a hurry mainly one course and drinks left the Balgarth at 3.30. Some of my chips well cremated some of my sons chips but undercooked not the best advert for a restaurant needs to really buckets ideas up a lot it used to be a first class establishment or lose a lot of trade if it doesn't move quickly to re-establish the standards that its need to be

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Dennis C . 2024-04-23

MORE AT TripAdvisor

Difficult to rate, we were seated immediately and order taken, however waited 45 minutes and food never arrived so we left. It's a nice looking place and people seemed to be enjoying the food. But we were so disappointed, my wife and I were starving so couldn't wait any longer.

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Bill Peden . 2024-04-22

MORE AT Google

We are a family of two adults and one child. On our first night in Ayr, having travelled from Greater Manchester, we were all feeling rather tired and hungry. We found The Balgarth Pines and we eagerly ventured inside. Our visit was an absolute delight! My partner thoroughly enjoyed his steak, claiming "it just melts in your mouth". The only tiny criticism from my partner was there was no salad to accompany his meal, which cost £29.00. Our son was served a generously-sized, homemade, Margherita pizza. I ordered the mac 'n' cheese which was honestly the nicest I have tasted in quite some time! The quality of food was excellent. The staff were busy (Easter holidays) but they handled their work efficiently. We even got into a three way conversation with the staff and a local couple sat on a nearby table. Lovely, friendly people!

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markjodiejack . 2024-04-15

MORE AT TripAdvisor

Had dinner at the Balgarth Pines last night and it was half price steak night. We ordered a sirloin and a T-Bone, fries and pepper sauce. The steaks are from a local butcher Pollok Williamson and they are amazing. Martin and his team look after you so well. Honestly do not pay crazy prices, these steaks are the best in Ayrshire.

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602garrya . 2024-04-12

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Stopped here and hoc for a drink to get out of the rain with the kids and dog in tow... We were welcome into the bar straight away, although we only wanted a drink we had to buy some bar snacks as kids could only be in the bar area if eating and we could only be in the bar area with the dog....we were happy to accommodate the rules. The atmosphere was good, quiet and cosy. We had drinks and some fries and nachos to share. Came quickly and was great. We decided to eat here again for dinner the following evening as we had been dismally let down by the facilities on our holiday site up the road. We were not disappointed. The food was top notch. We were lucky to land on steak night where the steaks were half price so that was even better all cooked to perfection and great service. The kids were entertained between courses with the play area outside in the beer garden. All in all a really great place to eat and have a cosy drink.

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vdouglas13 . 2024-04-10

MORE AT TripAdvisor

Absolutely loved this place, food was great. Mac cheese was the best I have had in a long time and my partner was very impressed with his chicken burger. Staff were all great and attentive. Definitely be back the next time we are in Ayr.

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Joyce M . 2024-04-08

MORE AT TripAdvisor

Lovely restaurant and friendly staff. Will definitely return

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Joe Mearns . 2024-04-06

MORE AT Google

Steak night - great food, service and price.

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Michael Lamont . 2024-04-05

MORE AT Google

Went in for a breakfast at 10 am with my partner and my 2 dogs asked to sit outside as it was a lovely morning and was told by the supervisor named Janice that it was to cold and our food would be cold .we said we didn't mind she then kept going on that we should sit inside after repeating ourselves saying we wanted to sit outside she said what do you want then !! No menu given .my partner said we won't bother you then and we went elsewhere.!. This women should not be working with the public @ wont be back.

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johara12345 . 2024-04-05

MORE AT TripAdvisor

Friendly helpful staff when making phone booking informative and helpful. Been several times lately. The food is soooo good especially steak nite. An absolute treat. Everything cooked to perfection. Staff attentive friendly a credit to hospitality. Luv the new decor and extension. A place not to miss out on. The steak sensational as ever n attentive service. Urge u to see for yourselves BRAVO

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William B . 2024-04-04

MORE AT TripAdvisor

Fabulous menu and food amazing. Staff knowledgeably on dishes and prompt kitchen delivery of food. Definitely recommend this restaurant.

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Dianne S . 2024-04-03

MORE AT TripAdvisor

I've eaten at the balgrarth a few time and always had a reasonable meal. The menu look varied and interesting but when we said we had a voucher the menu was replace with one that was very limited and plain. On the plus side the staff were great and couldn't do enough for us.

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Jason Tonkin . 2024-03-30

MORE AT Google

We have came here at least 4 or so times a year for 7 or so years , tonight was shocking , terrible wait for drinks , starters arrived and had to keep asking about drinks , the to be informed cocktail out of stock , order a strawberry daiquiri and 5 mins or so our cocktail machine broken so just take a Coke starters finished and drinks arrive one starter was totally wrong also , main courses were ok but not as hot as would expect , but bar staff snappy when speaking not the waiter .We decide enough and don’t take deserts . Starter taken off bill but charges £11 for 2 small bottles of water, amended and blame conveniently places on young waiter which is not justified by the others or duty manager, if he was so new someone should have been overlooking him instead of scapegoat being made. We won’t be back ! So disappointed not the young waiter he was apologetic and seemed sincere . Also just before leaving cocktails appear to being made ingredients miraculously appeared !

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edd gethins . 2024-03-30

MORE AT Google

Excellent meal from a varied menu Very good staff - attentive and helpful. Surroundings are very good (in my humble opinion). Looking forward to a return!

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Fred N . 2024-03-23

MORE AT TripAdvisor

Used our itison voucher here and the choice and quality on the menu was excellent. Added to that the service was polite and efficient with every member of staff who served us. Well worth a visit folks.

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368billyt . 2024-03-19

MORE AT TripAdvisor

Great place to stop over for a cuppa and a toasted scone during our walk

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Louise McKenna . 2024-03-07

MORE AT Google

We ate at The Balgarth Pines last month on a Itison voucher deal, which was given as a birthday present. The meal was ok but the menu was very restricted. What didn’t help was the fact that the tables where we were seated were practically touching. You could hear the conversation between the ladies next to us so clearly. The premises has undergone a refurbishment last year and it hasn’t half changed the appearance, what a job they’ve done. We found the staff to be very friendly and helpful, especially the young man who was front of house. It’s been a long time since we ate here previously and based on this experience we would probably return because it really is a beautiful restaurant and outdoor seating area. However I think we would choose from the normal menu due to the lack of selection on the Itison one.

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Franmaz . 2024-03-06

MORE AT TripAdvisor

My son's 40th birthday celebration couldn't have gone any better, the new function room is lovely. I want to thank Janice & her team for ensuring everything went smoothly, the food was delicious & well presented. Would definitely recommend.

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Arlene Martin . 2024-03-06

MORE AT Google

Delightful Saturday night. Value food and drink

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Big Alloways . 2024-03-02

MORE AT Google

Can't fault this place We had the braised beef and a dessert each. It was our wedding anniversary We were served a glass of proseco from staff Cheers

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Sandy Thorburn . 2024-02-29

MORE AT Google

Absolutely fantastic service, staff were attentive and friendly. Food was outstanding, bursting with flavours, fresh and colourful. Surrounding was stunning . Definitely will be returning. It's well worth a visit .

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Angela Reid . 2024-02-25

MORE AT Google

We came upon this place by accident, while looking for lunch near the rugby club. The food was excellent - particularly the beef - and even though there was a function taking place, the service was impeccable. We shall definitely return!

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Michael Brash . 2024-02-20

MORE AT Google

We had a beautiful meal here on Monday afternoon. Food was excellent and staff were brilliant. So well looked after. Look forward to returning very soon.

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moorieIrvineScotland . 2024-02-13

MORE AT TripAdvisor

Fantastic food and service. Especially from our server kris who was super attentive.

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Clare Cameron . 2024-02-13

MORE AT Google

Lovely restaurant, Front of House staff friendly, polite and attentive. Food delicious, we had chicken teriyaki and husband the squid for starters then I had fish & chips ( huge plateful) my husband had the Sea bass with veg and mash which he said it was very good. No dessert this time. We went with an Itison voucher, well worth it and returning next month

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Elaine Dickson . 2024-02-12

MORE AT Google

Birthday lunch. Great selection on the menu so everyone got exactly what they fancied. Food was delicious! Plates not overloaded but nice big portions! 👍😂

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janine cairnduff . 2024-02-08

MORE AT Google

Good food and wine at very affordable price

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Linda PETTIGREW . 2024-02-05

MORE AT Google

We were just visiting the area and decided on lunch there as it was a dog friendly place. Cannot fault the place, food was excellent and the service was brilliant. Highly recommend this place.

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MrNiceGuy DX . 2024-01-30

MORE AT Google

Meal and service was very good definately 100% better than last time .

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Colette Mcmabus . 2024-01-24

MORE AT Google

Fabulous food and decor.staff amazing

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Robin Ward . 2024-01-17

MORE AT Google

In with the family for a meal. Used an it is on voucher. Didn't want alcoholic drinks, so asked for soft drinks instead. Was told this was no problem. Service was terrible. Could tell we weren't wanted. When it came time to pay I went to get the car and when my wife came out she told me how aggressive the male "supervisor " was to her, snatching the receipt from her hand stating the soft drinks were outside of the deal and tried to charge £20 for four soft drinks instead of alcoholic ones that we didn't have. Tried say this was all clarified to us when we came in. It wasn't. Slammed the till like he was trying to break it. I won't be back there any time soon. Disgusting behaviour from anyone never mind someone serving in hospitality in a local restaurant.

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C Mac . 2024-01-03

MORE AT Google

Friends and I had Martin’s tasting menu. Cannot fault either the food or service. So good we plan repeating the experience after Christmas.

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Jcjcs . 2023-11-18

MORE AT TripAdvisor

A locally eatery, we’ve had many meals here, both with family, friends and as a couple. The food is usually excellent and atmosphere is good. Has a variety of different parts to it, and has recently had an upgrade with a new section being built. Has a cracking fire place, a modern function sweet, an outdoor beer garden, a large children's play area. Has a variety of deals and worth checking Facebook etc for up to date offers. They cater for family functions and can tailor fixed menu’s for your needs, accommodating and reasonable. Ample parking is available onsite.

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Campbell Barclay . 2023-11-10

MORE AT Google

Called in without a reservation but it was not a problem for Janice who made us so welcome. We met Megan who was our server. Both were so friendly and attentive during our visit. Both are great ambassadors for the company. Big shout out too the kitchen brigade for the very high standard of food. The next extension is wonderful with a great atmosphere. Will be back for sure.

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jimb402016 . 2023-11-10

MORE AT TripAdvisor

Great menu choices. Food marvelous!

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Cheryl Davies . 2023-11-02

MORE AT Google

Great restaurant with wonderful service and good price.

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Cary Stafford . 2023-10-28

MORE AT Google

Really slow service. We sat with our main course dishes in front of us for about 30 minutes until I had to find someone to ask them to clear our plates away and take our dessert order. Food was good but the service was really poor and would put us off coming back. I wouldn't be quick to recommend this restaurant.

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bigworldlittlepea . 2023-10-27

MORE AT TripAdvisor

Brilliant time. Food is fantastic and service from Arlene was excellent. This restaurant was recommended to us last night. Everyone needs to try food here at least once. Thank you Balgarth Pines and restaurant. A brilliant meal to end our holiday 👍

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Karl Munroe . 2023-10-26

MORE AT Google

Attended a function here. The buffet food was amazing!!! They brought plates of food to each table rather than have us line up for it, which was SO much better! Highly recommend this place for a function or event.

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Carole Mitchell . 2023-10-26

MORE AT Google

Booked for a birthday dinner weeks before and we were sat at a table next to the toilet in the bar. Service was slow, waiter seemed quite cheeky. Starters were cold, some mains were good such as steak pie and fish and chips some were terrible i.e. the chicken crepe and veg bean burger which again was cold. I had a steak with garlic butter which was £30 and i could cook a better one at home. Staff didn't ask us how we were getting on during the meal or even ask if we wanted a dessert menu. Had to practically beg to get a round of drinks. For the price of the meal and where you would expect better standards it just fell flat. Service seemed under pressure to be fair and probably understaffed but we were not on there radar at all. Wont be back especially when fox and willow is 5 mins away. PROS - Cocktails which we did get went down well. Again though there was more money for them to be made if they asked if we would like more!

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Beardy Haggis . 2023-10-23

MORE AT Google

Such an amazing restaurant and the staff were brilliant. They couldn't do any more for us, even as a large group of 14 they were superb. The food was absolutely fantastic with no complaints from any one dish. The restaurant itself is beautiful and a lovely place to eat. Will definitely be returning next time we are in the area.

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Martin Spence . 2023-10-22

MORE AT Google

Food was OK, server looked doped out his head and wasn't first time we noticed this as had been here before, potatoes were look warm but had started getting skin on them , daughter had i think chicken and was sick at home, so not great.

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Rallysunbeam . 2023-10-18

MORE AT TripAdvisor

Nipped along here from Craig Tara to get away from the hustle and bustle of the caravan park and a nice dinner. We unfortunately got seated in a room where it became apparent that was holding a function and the people there were quite rowdy and standing up round our table chatting whilst we were eating our meal. They all left and after speaking to the young man that had been serving us the staff were lovely. Megan in particular went out of her way to show us that what we had experienced was not the norm for this restaurant and she was very helpful and completely turned round what had started as a regretful choice of restaurant for dinner. We would definitely come back here again if we are back in Ayr.

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Sharron L . 2023-10-16

MORE AT TripAdvisor

Wasnt too busy when we went 3pm sunday i had roast beef dinner was a bit disappointed because the Yorkshire puddef wasnt home made more cheap frozen kind same with roast tatties.

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Patricia Gibson . 2023-10-15

MORE AT Google

Best meal I've had in years! Will definitely be back.

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Cheryl McNab . 2023-10-08

MORE AT Google

The staff were really friendly on arrival, they gave us a larger table because we had a pram, really helpful with our little one too. The food was lovely, I had steak which was cooked to perfection, my partner had pizza which was also very nice. Throughly recommend here.

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dropdeadhorizon . 2023-10-06

MORE AT TripAdvisor

A posh, quaint restaurant tucked close to the beach in Ayr. The restaurant has a limited menu but they’re great at what they do. They’re very good with their service to make sure you’re tended too. The wait time on the food is not too long either. For starters I had the Korean spicy chicken which was great. For the mains I had fish and chips. The fish was done well, crisp and the meat succulent. With. Side of mashed peas. It was also served on a hot plate. The dessert section could use a lot more options. However I made a special request and asked for a piece of brownie with vanilla ice cream on the side drizzled with chocolate sauce. I shall add a picture but I’d like the reader to know that the picture does not do justice to how heavenly the ice cream and brownie tasted together. I’d like to thank the chefs, the support Staff and Sam for the evening. Keep up the great work. Will most certainly visit again everytime I’m in Ayr.

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M A R KIRTHY . 2023-10-04

MORE AT Google

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