The Balcony Cafe in Worcester

I came here to have a cup of coffee during the dinosaur event that the museum has going on at the moment. The serving staff were lovely, and were interested in some henna I had on my hand from a wedding i had been to. Had a lovely chat and they made me feel welcome. I only had a latte, but it was lovely, and great just sitting on the balcony watching the day go past. Lovely experience and lovely coffee.

Best Americano, after this cafe I can’t drink coffee in other places. This cafe does coffee properly! And it is located in a beautiful museum/gallery!

Lovely tea and toasted tea cake

Delicious lunch with good quality local produce , excellent hot drinks too , good variety , more than shown on line and very reasonable. Lady serving pleasant and the surroundings are lovely, some fabulous art on display and history of Worcester including its brave people who served their country. On 1st Tue each month they open the Old Chemist Shop, itself fascinating with a helpful interesting guide.

Nice place to relax and walking round the art gallery and museum

Popped into the cafe for a gorgeous cake and welcome cup of coffee served as an expresso with separate water and plant based Sproud plant milk. Delicious!

A delicious lemon drizzle cake and hot chocolate. It’s so great to be able to nip in now there is cycle parking outside.

Popped into the Museum to check it out prior to visiting with grandaughter. Decided to have lunch in the cafe and was not disappointed ! Lovely food, friendly staff, good service and not expensive at all. Thoroughly recommended.

Love this place.....suoer food at reasonable prices and super welcoming staff......never nimnd the splendid venue.......can't wait to return!

I visit here on average once a month to meet a friend for lunch. The service here is always friendly, the food is great (love the cakes!!) and the selection of hot drinks is fantastic. The fact that it is slightly off the beaten track (in that it's not on the high street or particularly close to it) yet is always pleasantly busy, tells you all you need to know. All in all, this is a lovely, slightly hidden, gem which I wholeheartedly recommend.

We vwere in need of a quick and quality lunch...and you knocked it out of the park!...thank you..can't wait to return.

Excellent coffee (really like how they serve their Americano; nice touch). Service was great even though it was busy. Lovely relaxing surroundings. Prices were OK for what you get. I really liked my ploughman’s; so often you get far too much bread which i don’t want; the local cheese was delicious and the guy who served us told us where its made which was a nice personal touch. Furniture was a bit uncomfortable but hardly the end of the world. We’ll definitely visit again.

The Toasted sandwiches are great especially ham with Brie with Cranberry but Ploughman's was disappointing. Tiny Hovis roll less than a mouthful too much cheese great ham £1 extra making it £8.50. Frankly avoid it. Tea strong & hot. Staff excellent.

We paid an awful lot of money for sandwiches and toasties. £5 for a standard bacon sandwich. And for a large family of 6 it was just way too much. The food tastes nice, and the presentation was also nice, but it really wasn't worth the expense. 2 of our children received their food first but everyone else got there's nearly 10 minutes later meaning that we didn't get to eat together as a family which was really sad. And the 2 that had finished found it boring waiting for everyone else to catch up. Overall, I would not recommend nor would I pay that amount for basically lots of bread again. If we do ever visit the museum we'll eat elsewhere. Staff were friendly however.

A hidden gem. Delicious hot chocolate and fantastic homemade soup. In a beautiful building.

Recommend the toasties & sandwiches. Good strong tea & excellent latte. Not the cheapest but well presented with salad & crisps & a smile. Beautiful location too.

Food was poor. A shame because the staff were friendly and building is nice. Has potential if improved.

The cafe is closed for the foreseeable future however the museum is great and very interesting. Helpful and polite staff

Not open when visiting the museum

Excellent food really friendly staff

Really enjoyable lunch out with friends, food was simple yet delicious. Portions are large and will keep you full for hours. Staff were great at keeping you updated and also checking in. Highly recommended.

Really tasty soup and a sandwich at a very reasonable price

Quite simply, I ordered a halloumi wrap, and it tasted ABSOLUTELY STELLAR. How can a halloumi wrap look and taste this good?! There's an artist at work in the kitchen here. Charles and I agreed that here was one of the most delicious (without exaggeration) freshly made lunches we've individually come across.

Gorgeous coffee and a scrumptious bacon sarnie. Heavenly! 😊😊😊😊😊

This lovely, tranquil cafe has never disappointed. The staff are very attentive and friendly, and although the proprietor is only now approaching completion of his first year at the Balcony Café, he deserves much credit for the innovative menu, made from fresh ingredients, in great combinations. Balcony Café has a relaxed atmosphere, great coffee freshly made, and really good meals and sandwiches (also freshly made to order ). A must for refreshments when you're at the Museum, or just visiting Worcester, and very deserving of local support.

My mum and I have just enjoyed a really lovely birthday lunch at the Balcony Cafe, in the rather grand Worcester Museum and Art Gallery building. The meal we both chose (a grilled halloumi salad on an open wrap) was absolutely delicious and substantial in size. Quality ingredients, well prepared, and delicately flavoured. The young women who served us was the perfect ‘front of house’: naturally friendly and cheerful with everyone. If this cafe was in the centre of town it would be deservedly packed. It is a hidden gem.

Each time I have eaten at the Balcony Café, I have been really pleased with the friendly service, the quality and freshness of the ingredients, and the choice of dishes offered. The sandwiches are made to order, imaginative, and well worth waiting a few minutes while the friendly staff prepare them.The coffee is exceptionally good, and comes in proper cups, not the "buckets" that the chain coffee shops insist on using. I would recommend a visit.

Me and friend popped in late afternoon. the staff were all friendly and the pots of tea arrived quickly. My friend asked for soya milk, and they were able to find her some. The location is great, the seats are arranged around the stairwell of the museum and art gallery on the first floor, and the windows are nice and big to give a nice open space. it's a great place to put a tea room! My friend had a slice of cake and it looked very nice, I was very tempted.

Cheerful prompt efficient service with really good food and coffee in a lovely space. Found by accident on the first floor of the museum and art gallery. Staff were great and the food - tuna sandwich and Americano fresh and tasty On opening Tripadvisor to write a review reported as closed, but looks flourishing to me

Enjoyed a very tasty lunch here last Wednesday. Really great vegetarian-friendly menu, lovely decor and helpful staff. Brilliant!

Visited here several times since the change of ownership early in the year and each time has been a delight. Clean surroundings, friendly, professional and efficient staff plus a small but very worthwhile menu focussing on soups, sandwiches, toasties, salads plus a daily special or two. Vegetarian and vegan options feature strongly and where possible they even try to ensure the delicious homemade soups are also vegan friendly. Very inventive salads with a mediterannean flavour. Gets very busy over the lunchtime, 1pm - 2pm, I suspect with workers from the surrounding offices, so a visit outside of this period is more likely to get you a table. Clearly run by people who are passionate about fresh, healthy, inventive and locally sourced food.

Pete has just taken it over - and what a positive & excellent change he has made. Demi has provided a wealth of experience & knowledge so the two of them are "growing it" into a 'must-visit café......and there's art as well!!!!!!

Simple fare.....but excellent! Pete & Demi also provided excellent service. And there is art as well!!!!!

Fantastic cafe,eat in or take away,fresh food made to order,great variety,friendly professional staff.

Came here after a day of running errands with my friend, had a bowl of chilli which was delicious, there was a great range of cake and tiffin available as well as hot and cold drinks. The atmosphere was very calm and the cafe itself is very posh and clean with lovely artwork all over the walls. Really lovely place to visit for a relaxing afternoon.

WOW!! The most beautiful atmosphere, with magnificent surroundings in the building. Great family day out and the menu caters for all ages!! Amazing selection of cakes and drinks, with gluten free AND vegan options!!! I had the brie and cranberry toastie, which was absolutely delicious! It comes with a bit of salad and some tortilla chips on the side. Definitely get your moneys worth here! I then had the best latte , decorated with some beautiful coffee art! I also had a homemade classic tiffin, which went down a treat!! Will definitely be visiting again soon and telling my friends and family!!

This cafe is under new management and I’m sorry to say I wasn’t impressed. The cheese sandwich was made of thick layers of cheese not grated cheese and the “ chutney” was more like sauce with bits in and so sharp it was almost inedible. The sandwich came with salad and tortilla crisps.

Cakes looked good too but we resisted. Looked like a good selection of lunch items. It was very clean and the staff pleasant and welcoming.

I love this fish an chip shop! Traditional and fab staff. Thank you Donnellys - my Friday night would not be complete without you!!

Nice place,speciality coffee & foods &beverage.enjoy; the time there,unforgatable,professional staff,

Grandad ive a new Oasis for us to go and have a cupper, where goina see my old mate at ALBERT SQUARE, eh wha yer meen Delw thats the Soap on BBC! And a place in London, Welw rearly he's been in catering its Steve's Gaf who has been in Catering for 45years! And he was a props and stagehand on the set of the Soap Albert Square, now has got this Cafe on the top floor called Albert Square (Balcony Cafe) of this crazy gallery and museum which has got a Mamouf in the big hall, it has a monthly turn round of stuff every munf Rodney oh that's bwilyunt Delw lets get sum of that Victoria spung Delw

We went to Worcester for a day out and looked at TripAdvisor before we left to help us to decide where to go for lunch. We decided upon The Balcony as the reviews seemed good and we weren’t disappointed

Fresh food, reasonable prices, relaxed atmosphere and very friendly family focused staff. A lovely place to stop and enjoy a lovely homemade cake with probably the nicest coffee in worcester.

Straightforward wee cafe in upstairs of delightful museum. Lovely home cooked food eg quiches and cakes, v friendly family run cafe - perfect for a rest stop when visiting - much more interesting than many of the chain places in town. Great for mums with little ones - a must try place of you haven’t been!

This wee family run independent cafe has lovely home cooked food (sanwiches, quiches, cakes) and is a perfect quiet spot for a bite to eat or cuppa and piece of cake when visiting this great museum. Much more interesting than the many chain places in town - plus locally sourced food. Really great setting too in this beautiful historic building - a must to try if you haven’t already. Pram friendly lift access from the street and a big activity room for little ones as well. Perfect place to spend a few hours! Try it!

Expensive and the severe shortage of space means that this is not the place to take prams or wheelchairs. Even the able bodied find it a little tightly compact and not very comfortable on a busy day.

A quiet, delightful cafe/restaurant. Enjoy a light meal with time to read, look around, and feel good

Cafe within Worcester Art Gallery and Museum. Good menu and helpul staff. Grest place to meet and have lunch with friends. Afterwards you can look around the art gallery and musuem. Great little shop there too where you can buy cards and gifts. An all round great place.

Visiting Worcester for the day on a coach trip and had researched a lunch stop and came as a result of reviews. Highly recommend. My friend and I had a wonderful salad and quiche. Great value and lots of choice on the menu available. Though it was a Saturday lunchtime it was very quiet and for a while we were on our own. Not sure why - perhaps as it is out slightly out of town or not many people know about this place due to advertising but would say definitely go and eat at this wonderful place. Staff very friendly too and great service. Thank you.

Had the soup deal which was a good sized bowl of homemade cauliflower and Stilton soup, ham sandwich and a pot of tea for £7.15. Lovely fresh bread and home cooked ham which was delicious. My friend had a sandwich and latte and commented on how fresh and tasty it was and they didn’t scrimp on the filling. Highly recommended and will return.

I had a 45 min wait between trains at Worcester Foregate and I found this great cafe just 5 mins walk from the station. The tea and home made scone were delicious and very reasonably priced. The cafe was comfortable and relaxed so I was even able to do some work while I waited. Highly recommended.

Had the home made soggy bottom and inedible pastry. No cream tea available by 2:30 pm. Useless really.

In Worcester for a short break came by the cafe by default but what a great find. Lovely setting, great service and the most delicious fresh cake tasted in a long time. Well worth a visit.

This Balcony Cafe is a gem and I can never understand why it is not more popular.

We’ve been coming to this Cafe for many years with the children, so on a rainy wet day we pop in here have a coffee and sandwich and the kids have a look around the Worcester Museum which is located through a door on the same level as the balcony Cafe. Like I said, quiet and relaxed!!

What a super find ! a cafe in a fascinating place, an attractive building & serving excellent food & coffee. Its popularity and excellence was clearly demonstrated by the arrival of a large party (coming up in the modern lift) of a party of large, elderly & disabled ladies who were here obviously out to enjoy themselves. Steve Williams is a gracious & capable host,and made them most welcome accomodating to their special needs.

Popped in for a light lunch and was pleased with the variety of lunchtime meals on offer. We opted for the soup, roll and coffee offer. Home made leek and potato soup. Was lovely. Friendly and efficient staff and clean tables and seating areas.

What a perfect healthy lunch, fresh, tasty and prepared quickly. Last week I also ordered a chocolate cake for my son's birthday which was absolutely delicious. Thanks Steve

We needed lunch before visiting the Benjamin Williams Leader exhibition and The Balcony Cafe certainly provided an enjoyable wholesome meals. My husband tucked into a tasty Cottage Pie full of flavour while I enjoyed a large portion of quiche freshly made that morning. Both meals were attractively presented. The staff were pleasantly attentive. Nice venue. Well worth stopping by. The coffee was good and the cake looked tempting but we were full from our main meal.

After spending at least a couple of hours treading the boards at the Worcester Museum and Art Gallery, we decided that this was thirsty work, so we called in to the museum cafe: The Balcony Cafe.

We both wanted to have lunch and unwind in a peaceful ambience. This was the perfect setting together with delicious food which was freshly made. The service was prompt, polite and friendly. The balcony interior was light, spacious and a delight to sit in. I would thoroughly recommend and we will definitely be back.

A small but charming café at the top of the Worcester City Museum and Art Gallery. This occasion was a lunch with my husband. We found the atmosphere to be relaxed and peaceful. A nice selection of light bites. I had the ham salad, the ham was local and free range, always nice to know! A small slice of ham with a lovely leafy salad, home made slaw and potato salad, I asked for some mustard, no problem. I had a ginger beer, lovely. My husband had the a special, cauliflower and apple soup, he said that it had a subtle flavour but was tasty. the only criticism was that, he was given a half a white ham sandwich, which probably could have been a whole one, also the option of brown or white bread would have been an added bonus. He enjoyed his coffee, and he is a bit if a coffee connoisseur! All reasonably priced. The staff are friendly and helpful. Would definitely return. Yes, a great place providing that you are ok with a light bite! if you have a spare hour the museum and art gallery are also worth a visit.

This was a surprise visit to enjoy a homemade pre-Christmas lunch. As Christmas was around the corner and no feasts otherwise to be seen in Worcester it seemed as a perfect opportunity to indulge. For a start the meal was huge, tasty and completely and utterly yummy. We finished the meal with a warm homemade delish mince pie with some brandy butter.

Whenever I visit Worcester with my daughter ( about once a month) we make a special trip to The Balcony Cafe. Such a peaceful and quiet atmosphere in lovely surroundings combined with excellent service and delicious food and drinks. Highly recommended but we don't want it to be too busy or there might not be a table for us!!

Walking home, really need a coffee, all the usual places in town are packed (it’s 22nd Dec afternoon), so popped into the Museum cafe, a few people here, but tables available, no queues, and they have cake! Nice bit of spiced apple and a cappuccino, very nice.

We always get a warm welcome from the owner, who makes the most delicious sandwiches and sponge cakes.

This place was perfect for a friendly catch up. It has a lovely atmosphere in a nice open plan space. There was a good choice of homemade meals/snacks and drinks.

I love getting my lunch here as the food is always prepared from fresh ingredients while you wait; it's tasty and generous and the service comes with a smile.

Delicious, fresh, well presented food. Staff are welcoming and professional - nothing is too much trouble. A really good place to pop in for a tasty pumpkin soup and home roast ham sandwich. The cakes looked good too!!

Once again I called in for a sandwich at my favourite cafe in Worcester.

Visited during the week and not having visited for a while had forgotten what a nice place this is to relax after looking in the Gallery . The cakes and cookies were delicious as were the mini ginger biscuits that came with our drinks but the nicest thing about our visit was the people who work there. Nothing was too much trouble. They were helpful, kind and accommodating as we were part of quite a large party. Makes you realise what a treat it is to have excellent customer service which seems to be lacking in so many other places. Thanks everyone.

Lovely food, prepared and served with care. Excellent, friendly service. My only complaint is that I do not live in Worcester and can only pop in now and again. A perfect place to have lunch, or just coffee. Apparently I'm hard to please. Well this place has worked a miracle. I left feeling very happy indeed. Now that's worth writing about.

We found the food was high quality, the ham was beautiful. Staff where lovely, polite and professional. Thank you for a lovely late lunch in a great setting.

A lovely unexpected haven from bustle of street and cold weather. Cheerful staff, good coffee and gigantic slice of cake! Museum fascinating and will definitely come again soon

This cafe occupies a beautiful space on the first floor landing of the Worcester Museum.It doesn't open until 10:30am.We enjoyed coffee in this tranquil setting whilst taking a break from viewing the museum.

Great museum cafe with lovely coffee and cake in delightful surroundings. Friendly and cheerful staff

I called in to this cafe again today. The service as always was very good. The people there are pleasant and friendly. They never hover but are there when you need them. The sandwiches are made freshly for you and the bread is lovely and fresh too. I had a pot of tea and a cheese and pickle sandwich which comes with a side salad and a light but very tasty dressing.

Three of us all had the special of potato skins and Brie with salad and coleslaw. Absolutely amazing

Well ok, the first place which looked independently run near rail station - poached egg, scrambled egg and local pork sausage all cooked to perfection. Tasty local apple juice and decent black coffee all for the princely sum of£14.20. They tried to tempt us with cake but sadly we had to decline otherwise it would have been curtains for the rest of the day!

We called in for a coffee and a cake last week, mid afternoon, when it was quiet. A waitress walked up towards us, then proceeded to arrange the chairs at a table next to ours, not saying a single word! This went on for several minutes, we both looked at each other, expecting her to at least say "I'll be with you in a minute" or something similar - nothing! Not even the offer of a menu, perhaps we had chosen a bad time for some reason, but it was empty apart from us. This is no way to treat customers, the table arrangement can wait a minute surely? So we got up and walked out

My wife and I called in, for a late lunch, on the recommendation of Martin at OnBike Electric Bikes just down the road and we weren't disappointed. Two superb, freshly prepared sandwiches (tuna and chicken) plus a pot of tea. Friendly and efficient service and all at a very reasonable price. Absolutely deserves a visit. We'll visit again without hesitation.

We had lovely quiche and delicious potato salad and coleslaw and a vegetarian baguette. Cold drinks and tea and coffee. Good prompt service. Would revisit.

It's worth going out of your way to find this place. It's on the upper floor of the art gallery and museum. Small, but very friendly. We had tea, scones, and sponge cake. The food is all cooked on the premises in the morning. The scone was a perfect consistency - just the right balance of crumble and cohesion. They also do lunches - limited range, but home-cooked - but we didn't try them. The museum is bonus.

The food is freshly prepared from locally sourced ingredients and is delicious - the red pepper and cheddar frittata dish I had recently was so tasty, and the coffee is easily the best I've had for quite a while now. The owner and staff are all so friendly and accommodating, even if you just want to pop in for a cup of tea in the lovely ambiance of the balcony. The ginger biscuits are a lovely little treat, and the cakes are sublime. Highly recommended.

Fab cafe inside Worcester museum & gallery. Freshly prepared meals & snacks, clever seasonal menu, incredibly tasty homemade cakes. And a cheerful team. Perfect.

Steve runs a very friendly café in a great location on the Museum & Art balcony with amazing architecture. Good pot of tea fresh milk and some scones all served to the table. When you meet Steve ask where he used to work its a great story. Thank you for warm welcome and a great cup of tea Mike & Anita

Nice find on Foregate Street on first floor of Museum. Table service which is rare and fresh milk for tea even rarer these days. Friendly and fast service. Cakes looked good too. Well done!

If you enjoy tasty home cooking and are not watching calories, this is the place. I had a delicious vegetarian Shepherd's pie, my husband had traditional Shepherd's pie and a side of beets. And the cakes, well you just have to indulge. Also, all produce is local and farm fresh.

I ordered the lunch 'soup and sandwich deal' and had a really filling meal. The home made soup was delicious and the ham sandwich was generous, with lots of tasty crumbed ham and good salad. And a free hot drink was thrown in as well! Recommended.

My wife and I visited here when we made our first visit to Worcester last week. It was a bit of a hike to find the museum (it is beyond the railway station and not within the main shopping area), but we were so glad we persevered to find the Balcony Cafe. The venue's small size belies it's merit as a cafe - the food and service were without doubt excellent. From the young lady who took our order promptly and pleasantly to the interesting conversation with the proprietor about the signed well-known English soap-opera plaque above the counter, the staff were appropriately attentive and eager to ensure we enjoyed our lunch. Indeed, we understand that before retiring, the proprietor provided on-set meals for the actors and production staff, and the variety of dishes on offer at this cafe indicates his excellent culinary abilities. We certainly recommend this cafe for a tasty, filling meal and tea.

This must be one of Worcester's best kept secrets! We had an amazing lunch set in elegant, Victorian splendour, on the first floor of the Museum. My homemade coronation chicken salad was not only delicious, with a wonderful selection of ingredients, but it was enormous too ! It came with both delicious homemade potato salad and homemade coleslaw. My partner had a hearty ham, brie and cranberry panini - the ham was gloriously thick and tender. The service was very friendly and the ambience was calm and relaxing. If you want delicious home made food, in hearty portions at great value prices, far from the madding crowds - then this is the place for you ! All that, and the cakes looked good too !

A lovely lunch, freshly cooked home made food, served in a great setting. What more could you want? The Balcony Cafe deserves to be a well known feature of Worcester life.

I won't be cooking tonight (yay!) after eating a filling meal here in the early afternoon, before catching my train at Foregate Street station. I had Coronation chicken salad (it was excellent), washed down with mineral water. There were two extra complimentary items - a dish of potatoes and a slice of Victoria sandwich cake, as it was the last slice of the day! The menu is varied, mostly small dishes/snacks, and also a Dish of the Day. Service is quick and courteous and prices very reasonable. I recommend this café in Foregate Street.

The coffee was bad. There is not enough seats

Popped in on spare of the moment and had an excellent lunch. Salad with the quiche was delicious. Nice peaceful atmosphere too

Sometimes you find just what you were looking for. After a morning's walking and sightseeing around Worcester, I was looking for somewhere quiet and civilised for lunch. The Balcony Café more than answered the call. It's a haven of peace in the busy city centre. You're surrounded by fine art and architecture. Service is prompt and extremely obliging. A jacket potato is a fairly safe choice, but this one was special - it just melted in the mouth. An interesting menu, at reasonable prices. Lunch here was a very pleasant experience.

Delightful small cafe with an excellent small menu. Service ( for the UK) was excellent and very friendly. Although we had only drinks and cake we were made to feel appreciated.

The museum is well worth a visit and this cafe is a big bonus feature. The museum is free so you can just go to the cafe which is run separately to the museum. There is plenty of good wholesome vegetarian home cooking as well as a selection for meat and fish eaters. I had the soup, soft roll and a drink (standard tea or coffee) deal for £6:50ish. The home made mushroom and fennel soup was very goodRecommended esp if you want healthy food or you are vegetarian.

I popped in to pass time at the museum, but only got as far as the cafe. What a lovely find. Very pleasant and friendly staff, prompt service, excellent food and coffee and the food is beautifully and thoughtfully presented too. I'm so glad I called in by chance. I'll certainly be back.

A gem of a Cafe with personal and enthusiastic service. The Victoria sandwich cake was especially good.