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4.4

Based on 1.752 opinions finded in 1 websites

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Nº 213 in 877 in Brent

CUSTOMERS TALK ABOUT DISHES WITH..beautiful
Score
OpinionsNoteGoogle1.7524.4

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Very nice lounge, the interior was very beautiful. But The food was not what I expected and also we booked a table and they didn't give us the nice table that we wanted. Other than that it's nice place to visit. Thanks 👍

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A.A . 2025-01-04

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We had to pay a £50 deposit for NYE which was completely fine but upon arrival we were asked to pay a £20 entry fee and when I asked why this wasn’t communicated on their flyer or social media they said it was, I asked one of the staff to show me and needless to say she couldn’t find it. The food was absolutely cold, the service was slow, I understand it was NYE but an 11 minute wait (I counted) for redbull is absolutely ridiculous. The Aura will not be seeing me again.

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Nawal . 2025-01-01

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the service was absolutely terrible on NYE. they were mixing up orders constantly and it was extremely slow, although we understand it was a busy night, it took us asking every single staff just to get the coal on the shisha changed and over 30 minutes. drinks were bad, watered down and it also took us a ridiculous amount of time to get them. will not be returning

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Adele Jones . 2025-01-01

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Second time to be here. First time was ok. Was told club will open at 22:00 chilled at lounge till that time, went to lounge to kill time, wanted to buy drinks at 22:30 at the bar since it was supposed to open at 22:00, was told bar will open at 23:00. We thought cool no worries just few minutes left. Waited till 23:03 to order drinks same guy told us bar will open in 30 minutes, asked him why he said 23:00 now we have to wait 30 more minutes? He got angry saying my friend was insulting him which is not true, he said apparently he will help us even though he was insulting. He prepared gin and tonic which we couldn’t even taste the alcohol but just a high concentration of tonic, went to buy shots of and he gave us vodka shots instead which didn’t even make any sense 🙁🙁🙁🙁 I’m so disappointed with the guy at the bar. Night ruined just in seconds. No option for me not to give any stars

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Angel Tjinae . 2025-01-01

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Amazing service, food & drinks I definitely will come back again!

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Krushna Kerai . 2024-12-24

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All good food and drinks and snacks and a salad and service stuff menus all good

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Kishan Navinchandra . 2024-12-16

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It was really fun and the food was so good. It had a nice ambiance. The service was also amazing, they gave us a lovely birthday celebration. Thank you so much to mario we had a great time

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layla samson . 2024-12-15

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First time and I was pleasantly impressed after the food it turned into a nice little party in the next room

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Jason P . 2024-12-15

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I just wanted to take a moment to share my experience during my recent visit. The service was exceptional, and the staff made me feel very welcome. Everyone was attentive and friendly, ensuring that I had everything I needed to enjoy my time there.

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malek vahid . 2024-12-06

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Laura was amazing she needs a raise and needs to be promoted. She was amazing last week Friday she took care of my friends and the birthday girl. Always checking up on us and delivering perfectly to every request we had. Thank you Laura!

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Farah Khan . 2024-11-27

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Absolutely gobsmacked at the way they dealt with me finding plastic in my food. The waiter said “oh shit” as in this wasn’t the first time of such a thing happening. Shisha tasted burnt, food was okay and the atmosphere was nothing special. Slow service.

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roksana . 2024-11-26

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Terrible food, for high prices, the plate had a shattered and the waiter said he cannot get another, they rushed us to get out hadn't even finished my drink.veg urry awful, still frozen.... no flavour! Shocked ! music was good but very dissapointed with service and food.

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Jaimini Jethwa . 2024-11-26

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We had very best evening there. Service is 10/10. So amazing the Delightful atmosphere. I would definitely recommed this place. We got fantastic service by kunal and payal.

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Megha Jani . 2024-11-20

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Don't visit there they are such a rude person All of the staff members are very bad and even their manager as well they are racist

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viraj patel . 2024-11-03

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Manager is so arrogant and racist Even staff member as well.

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Chirag Patel . 2024-11-03

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The bar is extremely dirty and poorly managed.The bar seriously needs to evaluate options for improving general cleanliness.Had one of the worst experience in my life.Staff are terrible....specially staff name Dhruv is so rude to us.worst and indifferent..i went with family and they have no consideration...

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shivam desai . 2024-11-02

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Advertised closing time was 1:30am, in reality they closed at midnight which we found out when we got to the venue around 11pm. Was difficult to order drinks as there were no servers in sight for a while and once when we tried waving someone down they couldn’t see us and left the ‘guests’ area again. Advertised a live DJ for the night which i’m pretty sure there wasn’t unless they meant a pre-queued spotify playlist or something. Drinks mad overpriced for the spot and location. Only thing that saved the night was our own company, so we still enjoyed orselves but in terms of the business - rubbish and not a good first impression.

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Marilill . 2024-10-25

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Great food, great atmosphere. Want to say a special thanks to Rohi, she was wonderful and made the experience worth it. See you all next time.

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Viran P . 2024-10-19

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The aura was just so vibrant and we really enjoyed being there and are looking forwards to come often,

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Nipen Wong Lama . 2024-10-19

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I was super excited to come here for my 30th birthday, but unfortunately, all expectations were disappointing. The food arrived after almost 2 hours of ordering and PAYING the bill in the previous dining room before we got moved to the main club. The food order wasn't correct and came out half cold so a lot of food was wasted and half of my guests including me were already starving at that point. Service was diabolical. It was nearly impossible to order a few drinks with any staff, the table next to us was given way more attention because an influencer was there. The DJ and his choice of music were the only thing we could enjoy that night. The embarrassing thing was that this place was recommended by an ex-worker and came with me that night and even she was shocked at how bad the whole experience was. I couldn't recommend this place to any of my friends, it was a massive let down that shouldnt have happened.

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Sabina Uzunovic . 2024-10-15

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I was very disappointed in this place after reading great reviews. The service was extremely slow, having to remind the staff several times of the orders we were waiting for. The starters arrived cold which we sent back. The pornstar martini cocktail I ordered tasted like orange juice. The worst I've had. My mains which was lamb chops was cold and fatty, this too I sent back. The manager was reluctant to listen to our feedback and concerns and despite agreeing to remove the lamb chops off the final bill he did not offer an apology. Very disappointing and it is safe to say that I will not be returning.

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Krystal A . 2024-10-13

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Lovely environment and really good food

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dolapo akinola . 2024-10-12

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From when you walk through the door the vibes and the atmosphere are different level. Hosts and servers were amazing, food was lovely and the music was 10/10 I would definitely recommend

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Kiki Lea . 2024-10-06

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rumi was very good, she helped us a lot! The food was very nice

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Eshani Patel . 2024-10-05

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Atmosphere was on fire. Got the best service. Rumi was very energetic and helpful. Drinks were too good

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Darkace_18 . 2024-10-05

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Loved the lively atmosphere and spacious beer garden. I've added it to my barguide.london site too!

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Vicky Simmance . 2024-10-03

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Amazing food Good Shisha Urvish took good care of us!

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Safia Abdulaziz . 2024-09-24

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Beautiful atmosphere. And great service. The shisha is excellent. The flavor of the hookahs is beautiful and the view is wonderful

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مراد باشا . 2024-09-17

MORE AT Google

Was looking for a good spot for a late dinner with friends and found this gem. From the outside, you won't expect how spacious and beautiful it is inside. They're strict on facial ID(could be foreign with readable chip), must be >18y/o. Was a Monday night, so not busy. It has 2 sections inside, a lounge area, very cozy, spacious with dancing space and another section with tropical themed decor which I guess is used as the restaurant-this section closes earlier than the lounge. Asian cuisine with sizable portions of food, we all had takeaways for which bowls and bags were provided. Service was great! Staff, very accommodating, friendly, and helpful. Drinks, good. The vibe ✨️, music was great(couldn't sit still)! It's definitely a great spot and very affordable too!

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Ateh Marline . 2024-09-17

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Enjoyed the ambience and service.

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Everlyne Wanjiku . 2024-09-17

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The place is amazing. The food was great and the service was also really good. I would like to mention also the service that they provided for the shisha - it had a really good flavour and it kept it for long time and guy was really talkative , I have a shisha lounge myself and had big attention to the detail (changing my charcoals on time), I was absolutely amazed! 10/10 STRONGLY RECOMMENDED

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SENATOR LOUNGE . 2024-09-14

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I had the Worst experience ever on my 31st birthday. The manager 'Sam', he was brutally racist and then assumed I was intoxicated and called me a black intoxicated girl. only two Staff had great service. They both wore glasses. There is a white 25 year old girl working there, she is the manager 'Sam' secret girlfriend, her service was so horrible, she was so unprofessional and needs more work experience.

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kira Rickiera . 2024-09-14

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We received excellent service during our visit. The staff were very courteous, and in particular the manager, Sam, provided exceptional support to me and my friends. We look forward to returning in the future. I appreciated the ambiance, food, and overall atmosphere.

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Fatemeh Javanmardi . 2024-09-14

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Visited for the first time on Saturday and can not describe how amazing the experience was. From being greeted by very professional security to being shown our table by fantastic mannered staff. Our shisha and food arrived very quick, this was surprising as most lounges love to take the mick with that. Amazing crowd of people from all backgrounds great place for sociable people. Food was fantastic had the pasta with chicken recommend you all try. Manager daglas think his name was, absolutely excellent always checking on the tables. Finally the DJ “jamz” was astonishing and really did understand the crowd will 1000% be coming down again.

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John Kay . 2024-09-14

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I visited The Aura last night and i had the most amazing experience ever! the staff, the management especially Sam looked after us and our table, i couldn’t be happier! Thank you so much Sam!! 100% Recommend this place. Amazing atmosphere, food , shisha and music 10/10!😊😊

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Mohammad Shaigon . 2024-09-14

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Been there today for the first time. Amazing food great atmosphere and great service, Highly recommend it.

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SAEIDREZA SHARIFI . 2024-09-09

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Great food great service nice atmosphere! Highly recommend it for shisha and also food

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Saeid Sharifi . 2024-09-09

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It’s not often that I will take the time to review. however I was so impressed with the quality and level of service together with the friendly and attentive staff all around bar, restaurant plus Shisha departments that made me write this post. Simply a great team. I thank your staff and management

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Tony Rogers . 2024-09-02

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Nilesh gave us great costumer service! Will definitely come back.

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Neila Moussaoui . 2024-08-26

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Nilesh was fantastic, sorted us out, well decorated place cute decor

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Ay . 2024-08-26

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Great atmosphere; food and cocktails was tasty but pricey !

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Cat F. . 2024-08-20

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This is one of the best Shisha lounges I have been to in the North London area. Starting with the venue, it’s extremely well decorated and has plenty of space. The service was outstanding from the moment we arrived all the way through our meal and smoking. The quality of the food and the presentation was very very good, the drinks were served in creative containers with quirky smoke and decoration and the food was delivered on platters in a very stylish manner. I will be making it my regular!

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harry pjetri . 2024-08-14

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We love Mahira and we love Aura <3

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Dannielle Hannam . 2024-08-12

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Mahirah is amazing and the service was brill! 10/10 x

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Ilayda . 2024-08-12

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We love Mahira she’s the best !!! The food and shisha is great and so are the DJ’s! We always have the best time❤️

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Francesca Biescas Rue . 2024-08-12

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Yum food good vibes mahirah is amazing and gorg xx

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Nadia Rock . 2024-08-12

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Mahira is always great and so is the DJs we love aura!!

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Leila Rock . 2024-08-12

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The Aura is such a vibe! First time in London and absolutely loved it! Highly recommend it.

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luima arnold . 2024-08-01

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Nillash was a great waiter and made our experience 10/10

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Kiran Ditta . 2024-08-01

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Great atmosphere! Nilles was very accomodating! Will definitely be back.

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M C . 2024-07-24

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We had a great time there. I loved the design and the atmosphere. Good food and great Shisha. Highly recommended

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Yasaman Ghaffari . 2024-07-21

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Mario and Rhona were the Best I would recommend the Aura to everyone great servi e great food good music great vibes .

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Flex . 2024-07-20

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Nelish. And kalpesh were very helpful and a another lovely girl didnt get her name but very nice

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Rachel Da Rocha . 2024-07-18

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Amazing songs, great atmosphere however service took quite a long time at the start. Kalphsh and Nilesh were sweethearts.

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Marnie Delilah . 2024-07-18

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Amazing drinks and amazing service and Most importantly serving by Nilesh and Kalpesh. Thank you so much.you should visit this place definitely.

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Smit Acharya . 2024-07-18

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The Aura is undoubtedly the best place I’ve hung out in London, and I can’t help but share my incredible experience! From the moment I walked in, the host, Payal, made me feel right at home with her warm and friendly nature. Her genuine hospitality instantly set the tone for an unforgettable evening, providing a comforting ambiance that made The Aura stand out from other clubs in the city. At the bar, I encountered the talented mixologist, Addy. Despite my allergy to pineapple, he expertly crafted a phenomenal drink tailored to my fondness for Malibu. His attention to detail and commitment to customer satisfaction were truly impressive, ensuring I had a delightful beverage experience without any worries. The food recommendations by Kalpesh and Shaeen were spot on! Their suggestions for bites were not only delicious but perfectly complemented the evening. They demonstrated an excellent understanding of the menu and provided a culinary experience that was both satisfying and memorable. To top it all off, Nilesh, the manager, orchestrated everything flawlessly. His presence was like the cherry on top of a cake, ensuring every aspect of my visit was seamless and enjoyable. His dedication to excellence was evident in every detail, making my time at The Aura exceptionally pleasant. Overall, The Aura exceeded all my expectations. With its welcoming atmosphere, personalized drinks, delectable food, and impeccable management, it’s the best place to hang out in London. I can’t wait to return!

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shreyaska panda . 2024-07-18

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Shisha was great and food was relish

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Vania Rodrigues . 2024-07-18

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Best food and now they have Indian Food would highly recommend and shisha is amazing !

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Ryan Grover . 2024-07-15

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Kalpesh and dhruv were amazing hosts and service was incredible

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Lania Mustafa . 2024-07-11

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Food was amazing. The service we received from kalpesh was amazing

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Jasbir Gurwara . 2024-07-11

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Lovelyyy Berrie was such a nice waitress made out day quite lovelyyyy❤️❤️❤️❤️❤️❤️❤️

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Shehani_ Fernando. . 2024-07-08

MORE AT Google

Review of Aura Restaurant: A Disappointing Experience Rating: ★☆☆☆☆ (If I could, I'd give it zero stars) I recently dined at Aura Restaurant, and my experience was nothing short of a disaster. The service was utterly unprofessional; the waitstaff seemed disinterested and were more engaged with their phones than attending to customers. My requests for assistance were ignored, making me feel completely neglected. I ordered the lamb chops and creamy chicken pasta, accompanied by two classic mojitos. The quality of the food was appalling. The lamb chops tasted as if they had been frozen and stored improperly—I could detect a fishy odor, which is unacceptable. The creamy chicken pasta was equally disappointing, lacking flavor and freshness. This is a far cry from the high standards Aura once upheld, and I believe the restaurant has undergone new management, resulting in a significant decline in both aesthetics and food quality. The ambiance was another letdown. The music was blaring, and despite my request to lower the volume due to a headache, the waiter did nothing. When I asked the male manager to confirm if the restaurant was halal, he was evasive and unconvincing, which was embarrassing as I needed this reassurance for my dining companion. The total bill came to £60, which was outrageous considering the subpar food and service. To add insult to injury, when I requested my pasta to be packed for takeaway, it was given to me in a flimsy box. I had to ask twice for a plastic bag to carry it, as the female manager disappeared without fulfilling my request. Overall, my experience at Aura Restaurant was extremely disappointing. The poor service, low-quality food, and unprofessional staff make it a place I would not recommend to anyone. Save your money and dine elsewhere.

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royal M . 2024-07-07

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Kalpesh was amazing!!! Love this place

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John Adenusi . 2024-07-06

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Lovely atmosphere, excellent food. Service was very good from kalpesh

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Summon Butt . 2024-07-04

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This place was okay but played inappropriate music and a member in my party waiting over 40 mins for food which I find unacceptable....!! Definitely will never be coming back here again Very disappointed

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M Hall . 2024-07-02

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I was impressed with the place... the entrance makes you dreamy! Spacious place with very exotic touches. There's a smoking area (sisha) how ever is also served indoor too! No one was dancing as the lounge is really cozy ;) I haven't eaten so isn't fair to rate ! Haf fun! Even I'm not a smoker or drinker!

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Artist Sandy Alexandra T. . 2024-06-16

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The big guy with the bread was very rude and insulting one of my friends. I am very disappointed.

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Mr Reviewer . 2024-06-16

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Try the lamb shish wrap with sweet potato fries, the portion size was great

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Onosenadia Joseph-Ebare . 2024-06-09

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Amazing atmosphere. Food is 10/10 and music too! Love it! I will definitely come back xx

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Jasmine . 2024-06-02

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Very nice abiance, food was good too.

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Malique Clarke . 2024-06-02

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Arranged a surprise birthday party for my friend and 12 of his closest friends. Being able to book via WhatsApp made it very easy, and even though I had to increase our table size a few times, they were very accommodating to us. Food was mostly great! Atmosphere was 10/10! DJ was AMAZING! Will definitely be coming back here!

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Jayde Powell . 2024-06-02

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Service was poor. Sloppy and slow.

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Hardeep kondal . 2024-06-01

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Amazing experience I recommend going !!! I lied they told us to write a good review for free shots ❤️🤣 most of these reviews are people getting free items Deep how short the reviews are duhhh Don’t order there food it’s terrible only good thing is the atmosphere and maybe the drinks 🙏

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Julys Gift . 2024-05-28

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Kaplesh was very attentive and the vibe was very chill. Not top busy, easy to have a chat and relax.

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Amy Y . 2024-05-27

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Best place to have fun love it lol

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Meysam Ebrahimi . 2024-05-27

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Not the best shisha since it got burnt really quick but food and atmosphere were really good. A bit on the expensive side though compared to other lounges

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Prabhjot Chana . 2024-05-24

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I like service and food thanks to kalpesh and nilesh

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angel o . 2024-05-22

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Good vibes! Kalpesh and nilesh was very nice ! Awesome service, very good music and very good food $

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Nas Broh . 2024-05-22

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The menu here is very different to regular places. It's creative and delicious at the same time. Efficient service, great atmosphere, and warm and friendly welcome.

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AJ P . 2024-05-18

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Everything was amazing varun & Nilesh gave amazing service I highly recommend

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Raeofcolours Slays . 2024-05-17

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We came for a family dinner and wow we were impressed! The place is beautiful inside The food was amazing . The portions were huge. The service was outstanding. Thank you for an amazing experience. We had ac lovely time

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Manisha Morgan . 2024-05-17

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OMG you must try this amazing food. The staff are very friendly and the service and food is amazing. Beautiful place too .......will definitely come again. I had mixed of veg and non veg and both was amazing

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Pritty Patel . 2024-05-17

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The sheesha was great, ordered pan Kiwi the smoothest sheesha have had in a while.

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Erma F . 2024-05-15

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When ever we come we get great service the Decor is beautiful and the music is lovely

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Shaina Dahya . 2024-05-14

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Best shisha spot in london! Good food and good music, the cocktails are really good as well. This is my favourite shisha spot they always look after us, would definitely recommend! Nilesh was amazing!

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tia t . 2024-05-11

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It was fun being there, the service and food was great

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Amadine Fonyuy Verdze . 2024-05-08

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Greattt experience. Varus, mairah and karzan were absolutely amazingg.

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Lydia Tasha . 2024-05-08

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Miles was fantastic and the whole staff was 10/10!

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Yashika Bhura . 2024-05-04

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The food was amazing and services is great also great music thank you Nilesh and varun

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Isabel Cristina Ríos Santana . 2024-05-04

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Really hospitable, especially Nilesh was sooo nice

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Simi Chawla . 2024-04-27

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Good vibes! Nilesh was very nice! Awesome service, very good music and very good food!

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Simran virdee . 2024-04-27

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Nilesh was very kind and help full good was great and atmosphere was absolutely amazing definitely will come again

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marlene morris . 2024-04-27

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Food was amazing and the service was great. Will definitely recommended.

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Ramla abdullahi . 2024-04-23

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Full enjoyment and relaxing time

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Mayur Patel . 2024-04-21

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Had a great time as per usual. Music was on point.

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L G . 2024-04-19

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The staff is not supporting. Though the party was going on after certain amount of time they closed the smoking zone. I asked if we were allowed to smoke at the entrance (outside the club) and i was told i cannot give an entry again. Id recommend not to keep any parties out there or attend the party organised there.

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Prahas Ulli . 2024-04-19

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Thank you dear Nilesh for the great hospitality. You should be promoted to general manager

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Samim Haidari . 2024-04-19

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Nilesh and Ishita were great hosts!!! Great vibe and service

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potato love . 2024-04-18

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The food wait was slightly longer than I expected, but overall the food was amazing and music was 🔝 🔝

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renee j . 2024-04-14

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Great place great food great service

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Kareena . 2024-04-14

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