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4.4

Based on 1.525 opinions finded in 1 websites

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Nº 214 in 877 in Brent

Score
OpinionsNoteGoogle1.5254.4

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Everything was great.The location the rooms the food.restaurants and shops is near to the hotel also a Playland for children is near and the metro station is 10 minutes from the hotel.We want to thanks for their awesome services Bradley,Anil,Britzit and Daiva they help as so much.our staying there was great.

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Μαρινα Γλαυκου . 2025-01-03

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Best mattress I've ever slept on.

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Der Uber RS6 V10 Kanal . 2024-12-30

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Hotel far from the center but ultimately close to public transport; the Jubilee line and Metropolitan line take us very quickly to central points.

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Thierry Archambaud . 2024-12-30

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The hotel itself is OK, but my stay was ruined by Bradley's absolutely scandalous attitude at reception. He lied and told us the hotel was full when we wanted to book there, but we easily found a room online within a minute. Subsequently, we were given a room with a strong smell of cigarettes. When we asked to be moved, Bradley accused us of lying to change rooms, which is unacceptable and deeply disrespectful. Worse yet, he sent his co-worker to check on the smell instead of just dealing with the problem. It must be said that Bradley was lucky that I was too tired from my trip to react as he and his colleague deserved. After all, I'm paying for a service, and a modicum of respect and professionalism isn't too much to ask. Bradley is the epitome of incompetence and arrogance combined. With his obnoxious attitude and his inability to deal with the slightest problem, he brings shame to the establishment. Frankly, if Bradley spent as much time learning his craft as he does being rude, he might have a chance of not ruining guests' stays.

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Mariam Konate . 2024-12-29

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It was convenient. Bathroom was lovely, but you could hear other people in their bathrooms. The hallway absolutely reeked of weed one night, it was really disgusting. The bin in the bathroom hadn't been emptied from the previous visitor and the bath felt gritty. Wasnt too far from some nice shops and a lovely coffee shop. The staff were really lovely.

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Megan Traut . 2024-12-29

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I do not recommend from the point of view of the staff. The cleaning ladies, of Romanian nationality, and the girl at the reception were also very nice and kind. Instead, the rest of the staff 0,0,0 I tried to heat the soup for my sick child, they didn't want to, I arrived at the hotel and they said to come back at 1 pm for the checkin, I went and they said to come back again at 4 pm. The food at the small de jun seems to be old, the yogurt and croissants are good, and the coffee, otherwise if I were to give a score from 1 to 10, it would be 4. The boy at the reception, Chinese, very arrogant and unfriendly.

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Andreea Elena Catargiu . 2024-12-27

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Probably arrived there at the worst time. Staff member didn't even greet me and just handed me the room keys.

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Douglas Melbourne . 2024-12-27

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Well, we had a man knock on our door at 12:05 a.m. Reception was said 4 times. We were very scared and couldn't sleep the whole night. The hotel does not have a telephone in the room with which you can contact the reception free of charge. It would have been really expensive for us to call the reception on our private cell phone. I find it very irresponsible that there is no telephone through which you can reach reception in an emergency. Additionally, there are no surveillance cameras in the hallway. Overall we felt very uncomfortable in the hotel... A few more small flaws: There was only one small towel for two people, so only a small towel to wash your hands, the water from the shower was always so hot that you almost burned yourself and the reception was very unfriendly. Socket adapters could not be rented but had to be purchased from a vending machine. Overall we weren't impressed.

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soso k2 . 2024-12-27

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An absolutely clean and hygienic hotel. There's no reason not to go. The employees are very kind and polite

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hp steam . 2024-12-22

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What a lovely night stay, just want to say a massive thank you to the young man at the front desk ( 21/12/2024 ) yesterday morning around 11am, very friendly and upgraded us because of my birthday! Very clean hotel, great location, will definitely be back.

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Emma Cousins . 2024-12-22

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Perfect if you are visiting Wembley Stadium, Arena or Troubador. Breakfast good value, room spotless, staff friendly. Couldn't fault it.

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Murray Brunning . 2024-11-03

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Nice and clean rooms. Good location. Plenty of parking spaces

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Paulina Gąsiorek . 2024-11-02

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Great location for Wembley Stadium or the Arena. It’s a Premier Inn so you know what to expect, it’s decent though. Family of 6, two rooms, we loved the location with the shopping centre/outlet shops 2mins away and a canny little park too. There’s a few gyms nearby; I walked to the Wembley PureGym which was just 10mins (there is closer gyms but PureGym membership). I loved that there’s a Black Sheep coffee opposite and a Grocery Store too. With a Tesco Express just 5mins walk away. We were there for the Troubadour theatre to see Starlight Express, just a 10min walk too. The breakfast buffet was excellent (apart from the black pudding: all premier inns I’ve stayed at make the worst BP, soft squishy mess). Anyhoo, the breakfast was great, 0930 wasn’t that busy either. Plenty hot food available. We’d definitely stay here again.

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Gary McKendrick . 2024-11-02

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Lovely stay at the Premier Inn! Food was amazing, customer service was top class! Much appreciation for Vali, could not fault him at all!

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Kurt Wanstall . 2024-11-02

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Absolutely wonderful hotel, great staff, amazing service and perfect rooms and food right on the doorstep of wembley stadium

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Jason Rossiter . 2024-10-31

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Clean as you'd expect from a Premier Inn. We were on top floor but lifts were really quick. Breakfast service was great. About 5-10 min walk to the station to access the underground. Discount for the parking across the road as well

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Adam Cooke . 2024-10-30

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Really happy with my stay, it was my first time here and it was very welcoming and very comfortable. Staff were all lovely as well as helpful. The room was nice and it was clean and tidy, bed was comfy. I'd also had breakfast which was nice, there was everything I wanted. Overall very happy with my stay and would definitely come back in the future.

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Pαɳʝα . 2024-10-30

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A very long walk from Wembly Park Station . Not reccomended ! But the Premier Inn Wembly Park is a 5 minute walk to the OVO Arena . Near to resturants . In the inside shopping area on level 3 are a range of reatrants to choose from suitable for children too . Lovely Premium rooms on floor 10 all with double beds fridge free WIFI and with a window view . Very helpful staff . Would highly recommend for the OVO ARENA / WEMBLY STADIUM. But reccomend a taxi to the nearest station - unless you do not have luggage and are used to walking !

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Aliska E . 2024-10-06

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We had a concert at Wembley and the hotel allowed us to keep our bags at the hotel for donation to charity. Such a great idea!!! Really appreciate the service!

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Cecile Dixon . 2024-10-02

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Perfectly fine. Exactly as you would expect from a Premier In .

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Paul Schofield . 2024-10-01

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Location opposite Wembley stadium really really lovely staff only downfall needs to order more beer when a event is on?

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Darren Teather . 2024-07-06

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Perfect location for Wembley stadium. Had a lovely room which overlooked the stadium. Early check in wasn't available but they have a locked room where you can leave your bags when you arrive. Busy but friendly!

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bw14fc . 2024-06-05

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Right across from Wembley stadium. This hotel is well designed, has good dining, rooms are spacious and clean, and has great service staff. Recommended.

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Yaz Yab . 2024-06-01

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Its clean n comfy matress.best location to watch final UEFA 1 June 2024.

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FIZ Azhar . 2024-06-01

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Only spoilt by Man U fans chanting at midnight.

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Anthea Wood . 2024-05-30

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Stayed here a couple of times. The room was clean and spacious. Nice view from our room window. The restaurant isn't great. The bar tender told me he didn't know how to make a cocktail, the one time we ate dinner they only had a few meals available, yet we were literally the only customers in the place, which should have been a red flag. The breakfast was nice but very slow. There never seemed to be everything on the breakfast menu available at any given time, so constantly waiting for eggs or hash browns, etc, which meant some of the food was cold and some scorching, whilst annoying it's not too bad. Despite this I would recommend staying here, location is great, especially if you're seeing something in Wembley stadium or OVO arena. Travel links are good and staff were nice enough

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Leanne Joy . 2024-05-30

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One of the best places I stayed with my family. Room was literally next to the stadium. It was a lovely atmosphere. Will definitely stay again. Easily accessible to London underground. Friendly staff.

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Darshana Arunapriya . 2024-05-29

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Went to the bar asked for a wine list and the barman pointed to all the drinks and said what you see is what you get, very unhelpful, breakfast was very poor everything was cold and the scrambled eggs were watery not worth it at all xx

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Amanda Mccartney . 2024-05-27

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Long queue for check-in & self check-in machines would only accept some reservations

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Clare Woodward . 2024-05-26

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Great for staying over for gigs at Wembley. Right in the Wembley complex, you know what you're going to get, and pretty cheap midweek. Window view shows the close location.

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Gordon Bryan . 2024-05-25

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Excellent management, great breakfast

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Ashley Spencer . 2024-05-08

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Well appointed modern hotel with well equipped rooms. Equal distance from Wembley Park and Wembley Central tube stations. Pleasant area with lots of bars and restaurants. However, I won't be staying here again as the windows DON'T open.

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Colin James . 2024-05-08

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The hotel is massive. It was a restaurant and a bar by reception and the food was surprisingly tasty. The rooms are premier inn standard but I've stayed in this hotel 4/5 times now and each and every time I've had rooms that smelled of smoke or the corridor stinks of weed. There seems to be a big problem with people smoking inside bedrooms / vaping everywhere at this hotel. The staff were friendly. Plug sockets by the bed which is always a bonus. Good showers (and the room had a bath although I didn't try it) Parking is expensive so I'd advise not being your car! Beds were comfy as you'd expect. The biggest complaint wasn't the hotel's fault but on my last visit I arrived after a football game and it's clear that the staff had been battling a lot of drunk people! Vomit around the lifts, split drinks in the corridor etc. this wasn't the norm at all and I felt bad for the staff to be honest!

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B. Annas . 2024-05-06

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No faults at all, The room cleaning lady we had, was so so good, and so friendly, all staff where amazing.

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manicmadness Allen . 2024-05-06

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Just opposite Wembley stadium London design outlet next door about 5-10 minute walk to the main railway station rooms were clean and decent. Food was good as always filled up at breakfast.

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simon Bennett . 2024-05-04

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Modern Premier Inn. Parking is a nightmare and extremely expensive. Better rates for guests needs to be negotiated.

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Kolade Giwa . 2024-05-04

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Rooms are really clean and equipped with everything you need: hairdryer, bathtub, shower gel. Towels were too few 1 of each but we were 3 people. But we got some from the cleaning staff. Room cleaning only takes place if you request it/announce it at reception. Entrance area and breakfast area far too dirty. Sticky floors not wiped away for two days. Seats/benches and partitions dirty, the coffee and tea machine area almost always dirty, full trash cans, machines not working several times. Breakfast only for a maximum of 3 days. Nothing changes and it's really just a very small selection: One, bacon, beans, bratwurst, natural and strawberry yogurt, 1 cereal, 1 chocolate bollard, bread = just toast. Croissants and chocolate rolls were rare. Was very often teaching. Since it was the cheapest hotel we found... it's ok. You don't starve. If you want to eat otherwise, go on the other side of Wembley Park tube station. There are kebabs, Fallafel, pizza and the like. Or across from McDonald's. There are also little snack bars there.

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HA . 2024-05-02

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A perfectly located hotel within easy walk of Wembley Park and with a great view of Wembley Stadium. Accessible room was spacious, clean and tidy. The bed was soo comfortable as well!

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Scott Wignall . 2024-02-10

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A very nice hotel with a perfect location at Wembley. The staff was nice and welcoming and the room was very comfortable and clean which is fundamental for my staying. Highly recommend!

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Riccardo Casali . 2024-02-06

MORE AT Google

Clean, great value and close to station.

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N B . 2024-02-01

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