Based on 2.444 opinions finded in 1 websites
Based on 2.444 opinions finded in 1 websites
Nº 191 in 877 in Brent
Opinions
Dessert was delicious, place was decorated nicely and service was top tier 🍫🍬
Sabaa . 2025-05-11
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Sonam made our experience so incredible! He supported in our event planning process and was consistent with his support throughout. I will definitely be back Xx
Rachel “Just Rach” . 2025-05-10
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I had the most unforgettable experience celebrating my 21st birthday at Haute Dolci Wembley. From the moment I arrived, the staff made everything feel so special. Sonam and Tara were absolutely amazing so warm, helpful, and attentive throughout the evening. They truly went above and beyond to make sure everything was perfect. The food was incredible every dish was beautifully presented and tasted just as good as it looked. The desserts, of course, were heavenly! The private party space felt elegant and cosy, making the whole celebration feel intimate and memorable. I couldn’t have asked for a better place or team to celebrate this special milestone. Thank you, Haute Dolci Wembley, and a big thank you to Sonam and Tara.
Lydia Fernandes . 2025-05-10
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Great experience we had the best service from Sonam ! He was absolutely amazing! Great food and lovely atmosphere!
Anita Santeng . 2025-05-10
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It was alright, too pricey for what it was, half staff were nice, the other half seemed confused on what's happening around them
Kurai Sensei . 2025-05-10
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It was my first time visiting Haute Dolci in Wembley branch and the food we ordered was not so good and not worth the hype of paying a lot of money for small portion of food. Egg Benedict supposed to have runny yolks but they very so over done so were the eggs in sashuska. The spice chai was below average and the mango paradise drink was okay.
Xee B . 2025-05-10
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Thank you so much to Sonam for helping us have an amazing bridal shower. Service was amazing and he was so friendly.
Cheryl Ahiable . 2025-05-10
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Ordered the Matilda cake just now. It’s absolutely terrible. The cake tastes extremely old and has an awful taste, is not worth it for £17 !!! I am super disappointed.
N M . 2025-05-09
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Lovely place! Abena is an amazing waitress—delicate, attentive, and truly goes the extra mile to make you feel welcome. The atmosphere is warm and inviting, and the service is top-notch
Irina Solomenik . 2025-05-09
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Great food - super tasty and good portion sizes. The only downside is the wait time during a busy Sunday morning.
Amber S . 2025-05-09
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Great place to enjoy food! The service is excellent, people are very kind and helpful in especially sonam who served us very kindly and with a big smile!
Evelyn Avlu . 2025-05-08
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Excellent service, staff were really good and catered for all our needs. We were a large group and everyone received their meals and drinks on time and it was perfect 😁
faye abrahams . 2025-05-08
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Food was so good, especially their English breakfast and their milkshakes
Katrina Murray . 2025-05-07
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Very appalling behaviour from staff just because I had a pet, I had called the and asked if pets are allowed and they said they were, and informed it was only allowed in different t branch, We then got seated outside which is understandable but I also had 2 kids a 9 month pregnant woman along with me, We had to wait for 20 mins just for them to come and take our order, and then waiting 45 minutes for our order to be served and the in charge, was smiling and being rude. The most horrible experience
Jasleen Madaan . 2025-05-05
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I booked a table for 2:30pm, when I arrived I was told there are no available tables and asked to wait outside in the cold. I wasn’t seated until 2:50pm, the seat was dirty and I had to ask for my chair to be cleaned before I could sit down. Although there is a QR code on the table, the website doesn’t work so you cannot place an order. After waiting about 25 mins I was able to flag down the member of staff making coffee to place an order. It took about 20 mins to get a peppermint tea and another half an hour or so to get our food. During this time we ended up moving tables as the woman beside us decided to watch a programme on her phone without headphones. That noise along with the music and general volume of the other customers made it difficult to hear our conversation. We ordered 2 entrées and 2 desserts, they brought all the food at once which I had to decline. My bruschetta was soggy and cold so I sent it back & asked for the apple crumble. Although it was warm, the crumble had no crunch and was not enjoyable. Honestly disappointed is an understatement and wouldn’t recommend! They even had the cheek to add a service charge to the bill LOL!
Rebecca Young . 2025-05-05
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I recently made a reservation at Haute Dolci in Wembley for a surprise baby shower for my sister. Initially, I had hoped to book the semi-private space upstairs, but it was fully booked at the time, so I accepted a space downstairs instead. Throughout the planning, I was in touch with Sonam via phone and email — he was incredibly helpful, answering all of my questions with patience and care. To my surprise and delight, when we arrived, we were given the upstairs space after all — completely unplanned! The setting was perfect: it offered just the right amount of privacy and ambiance for our special celebration. The décor was beautiful, with lovely pink touches that suited the baby shower theme so well. A special thank you to Tara, our waitress, who was also very helpful and attentive throughout. Both Sonam and Tara went above and beyond to make the experience smooth and memorable. I would highly recommend Haute Dolci Wembley for anyone looking to celebrate a special occasion or simply enjoy a beautiful and relaxing environment. It truly was a lovely experience from start to finish
Thania . 2025-05-04
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We were invited to a baby shower here and the service was great! Such a nice setting to be able to enjoy the food and deco. We even had use of the 360 cam which was a bonus
Mudawwarah Abrahams . 2025-05-04
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Perfect for my daughter birthday . Thank you Taranum
Patricia Chitsinga . 2025-05-03
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We were served by Taranum who was lovely and the food was high quality.
Dina Scali . 2025-05-03
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Great service from Taranum!! Made space for us immediately although already really busy :)
rashika uma . 2025-05-03
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I had my baby shower at Haute Dolci on the 29th March and it was amazing. The preparation was hard on my side to gather people and choose the right date yet the team were so understanding and patient. On the day they were ready for us to start slightly early which was included in the hours for us to decorate. As beautiful as the upstairs is we didn’t actually need to do much but we did just for baby shower. The food was nice especially the desserts no one complained about this. My guests where comfortable and we was not told of about noise levels. Staff member Sonam was absolutely amazing he communicated well on the day he liaised with my MC to arrange timings of when food should start coming up and handled communication with me prior to the day. Lauren the manager was also really good also no problems with talking with her. Lauren helped to break down the cost of upstairs hire and what food we could get also. I will defo be using there services again. Caroline x
Caroline Mobwete . 2025-05-03
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Organised a bridal shower at the Wembley branch - Tara and Sonam was absolutely amazing with assisting us throughout everything and absolutely amazing customer service. I would definitely recommend to anyone to come to the Wembley branch
Tianna Charles . 2025-05-03
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Great service, beautiful interior and tasty food!
Faduma Jama . 2025-05-02
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Today we were served by Sonam who was extremely helpful and kind and had such great service.
Kowsar Ali . 2025-05-01
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Im a regular customer, they always treat me very well, customer service here is really amazing. Thank you again sonam.
Viki Tsiko . 2025-05-01
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Place is amazing, will be back sonam. 🥰
Andrew Verros . 2025-05-01
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I came here today to try their biscoff French toast which was very nice. On top of this my waiter who’s name was Tara, gave me great customer service
David Opoku Donkor . 2025-05-01
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Great experience, I ordered the lotus biscoff French toast and Tara had served me and was so respectful and fast !!
Ella O . 2025-05-01
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Had a lovely time at this restaurant and was served by Tara who was excellent
Jerusha Iheanacho-Omire . 2025-05-01
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Great summer drinks, mango passion mocktail was good Soman was very nice and friendly :)
mariam . 2025-05-01
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Our first time visiting will definitely come again. Food was delicious and the service was amazing. Sonam our waiter made our experience even better. Five stars!
Lorna Rattrey . 2025-05-01
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I like the place also I had great service from sonam he is lovely and friendly with all customers
leen eyad . 2025-05-01
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Went to here today and Sonam was was extremely lovely and friendly. Made me feel very welcome and was well informed on the menu. I will come back to just because he works here. Amazing service.
Nasra Elmi . 2025-05-01
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Sonam was very professional and lovely
Asia Abdikadir . 2025-05-01
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great desserts and friendly service
Dilara Grosu . 2025-04-30
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Food and service were both amazing, highly recommend !
Ilayda Duzgun . 2025-04-30
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The services from the staff named Sonam was amazing made sure we got the correct food and made sure we ate well and the food was amazing
Puja Jesani . 2025-04-30
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Best customer service . Served by Sonam, quality food
Daniela Madalina Popescu . 2025-04-30
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Sonam was really amazing, we came from Brazil. Its was an amazing experience.
Brenda Carolaine Santos . 2025-04-30
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Milkshake’s are really amazing.Great place
Emily Kinyugo . 2025-04-30
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Tanu was verry helpful and had a very good service. Thank you!
Parmina Moradi . 2025-04-29
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The team were absolutely lovely, amazing service. Thank you in particular Sonam & Lauren😊
Keerthy V . 2025-04-27
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Somam and Liam are great ! Our evening was great with them and the food was good
Tamra Carter . 2025-04-26
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The waiters Sonam & Liam were amazing! Highly recommend
Augusta John . 2025-04-26
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The service was superb, the waiters really went above and beyond to make the experience lovely. I will be back!
Toyin Ademosu . 2025-04-26
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I spent 7 minutes just trying to pay for mini pancakes. The staff and even the manager didn’t know how to ring up an item that’s clearly listed on their own menu. There’s a HUGE menu hanging outside, and yet they told me “we don’t know how to charge you for that.” Umm... Why spend money on printing a menu and paying staff if you can’t even train them to sell what you offer? One plus: the pancakes were actually good, and the girl making them was very sweet, even though she barely spoke any English.
Anhelina Orel . 2025-04-26
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The deserts are really delicious and the staff is very friendly.Our server Taranum was super nice and accommodating. I highly recommend it!
oana popa . 2025-04-24
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Taranum is absolutely nice and amazing; she was friendly and recommended the best of options from the menu. The ambience is great and a beautiful place for a dessert. Very much recommended!
Z s . 2025-04-24
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Grishma was an excellent server and helped us get whatever we needed! Thanks so much for another great haute dolci experience
Maarusah Ali . 2025-04-24
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The kunafa pancake with the pistachio ice cream and chocolate was AMAZING
Chocko Chuck . 2025-04-23
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Phenomenal experience, amazing food and the service was excellent. My waiter was Liam Adams. When I'm in the UK again, I'll definitely be coming back!
kallen lentz . 2025-04-22
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Amazing food and vast selection between sweet and savoury. Service was excellent and staff were so kind. The desserts were of the highest quality, I recommend the French Toast and Crouffle. The vibe was also amazing, very beautiful setting and decor, perfect for photos!
linda hassanein . 2025-04-22
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I recently visited this dessert place and was really impressed! The desserts were not only delicious but also quite different from the usual – a refreshing twist. The upstairs seating area was amazing, with a lovely vibe that made the whole experience even better. Definitely worth a visit if you’re looking for something unique and tasty!
Rasha Hassanein . 2025-04-22
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Sonam was amazing and helped me with my order very quickly. Lovely service
Habon Omar . 2025-04-22
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Service was horrible. Food was a wait but good, that's the only reason for 2 stars. Sat us down,didn't come back, after 10 min we got her. She missed one of the items in the order, we got 3 things...She seemed quit airy. Pancakes came without utensils. She took them from a nearby table. We found someone so we could pay. That employee seemed a bit annoyed. We were barly paid attention too and the vibe was off.
Nat Nikole . 2025-04-21
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Great ambience, very corner of this place was very cutesy and Pinteresty! Mohammed & Mustafa were attentive & helped in organising a little pre-birthday surprise for my girl. Thank you team! Got the tres leches milk cakeeeee & it was delicious!
Callmejessyy . 2025-04-21
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Upstairs was really beautiful, sonam helped to take pictures, amazing service , will be back
Qadro Cabdulhi . 2025-04-20
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This is only for the branch in Wembley !! Very poor service. Ignoring customers. Was sitting down for a long time had to ask someone to take the order twice was told they were coming but still ignored after ten min. New people came sat down and were immediately attended to. So we eventually after wasting time got up and left.
Nash Hyda . 2025-04-20
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that was really lovely time spend , thank you sonam
hiba . 2025-04-20
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The experience is actually quite good here!
薛祺骏 . 2025-04-20
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Amazing service by Mustafa and he's been extremely helpful and gave us a warm welcome 😃 milkcake is amazing and french toast was delicious
Sonali Kumbhar . 2025-04-20
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Sonam was a great help very helpful and kind polite all the services I could wish for are in this branch especially with Sonam
Hawra Mahdi . 2025-04-20
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Only giving it two stars for the sake of the decor and service otherwise the food was whack. Overpriced and ridiculous, my mocktail was finished in two sips that I paid £8 for an in the pictures it was shown as coming in long tall glasses. Same as Caesar salad, shown as large plate coming with lots of chicken and avocado but it came with one chicken piece and one slice of avocado I was shocked. Pina colada flavours were off and once again so small for an £8 drink. So disappointing:(
Al-Taibah Henna . 2025-04-19
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Sonam. I had my bridal shower there,trust me their food was nice,good customer service
georgia horby . 2025-04-19
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Beautiful place food was nice but bit expensive for the portion of the food
Sana Khan . 2025-04-17
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I had a really nice experience, especially thanks to the service from Hansika and Mohammad. I was there to celebrate my birthday, and they were very polite. They also kindly allowed us to use the upstairs area to take pictures.
Alison Aynice Barradas . 2025-04-12
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Excellent service from Tara and great range of food!
Rohima Chowdhury . 2025-04-09
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Extremely cooperative staff, great ambiance, a truly delightful experience
assad razzaq . 2025-04-09
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Came in just now , literally all of the savoury food is out of stock , have come from really far. Do not recommend this place please do check before visit as they have not even mentioned on the website about out of stock items.
Ajmeet Kaur . 2025-04-08
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Sonam was great!! Had a wonderful time
Muna Abdullahi . 2025-04-06
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Sonam was an amazing host and the food was lovely x
Tiffany Clarke . 2025-04-06
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the services were nice, and Taha the best
Loredana . 2025-04-06
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Really great service for private party (thanks Sonam) and it was very efficient and beautiful venue
Muna Ali . 2025-04-06
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I have been to the Wembley branch twice and on both occasions the service has been poor, staff don’t know what tables are being waited on. The food quality is poor not nice at all! However the drinks and desserts are nice maybe this particular branch should stick to drinks and desserts!
T . 2025-04-05
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The food was okay, but the staff were terrible. I wasn’t helped properly, and it took a long time just to place an order or pay the bill.
fyn . 2025-04-04
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I have been coming to this place since it opened and the service is always different, but today The food was amazing and the young lady {Teni) who serviced us was fantastic.
jay jay . 2025-04-04
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Lovely food but, long wait to get a waiter to take your order.
Hajira Safi . 2025-04-03
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We booked this place for our friend's baby shower event of 30 ladies for a reasonable priced package and service upstairs. Sonam was exemplary! His service was 5 star and he was highly attentive and flexible with our event group. He made the experience more than pleasurable and I would recommend this place based off Sonam's service. Other than that, the food and drinks were tasty and filling.
Bex Love . 2025-03-31
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Today we had a great time at HD Wembley Sonam was great and very attentive to my young family. Will definitely be revisiting. Thanks again.
kayre hassan . 2025-03-31
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Sonam was great He chose my dessert for me and the recommendation was fantastic
F Y . 2025-03-31
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Thank you to Sonam - amazing customer service and made us feel very welcome :)
Saam Ed . 2025-03-31
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The server tenni was soo helpful. Thank you !!
Yassin tabibi . 2025-03-30
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Love their desserts and food overall !!
George Marrash . 2025-03-29
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Had an extremely disappointing experience at Haute Dolci. The server was completely uninterested in serving us. We felt unwelcome at the restaurant. We ordered the Turkish eggs, avocado with poached eggs, Zaatar French toast. All the eggs arrived boiled instead of poached as it was supposed to be. The Zaatar French toast didn’t have any flavour of Zaatar was was drenched in hot honey. The seats are torn, the staff is unfriendly. I would not recommend visiting.
Kanika Bhatia . 2025-03-29
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I recently visited Haute Dolci with my husband to break my fast, and while the food was delicious, what truly made the evening special was the outstanding service we received. From the moment we walked in, Sonam greeted us with a warm smile and made us feel instantly welcome. He was incredibly professional, guiding us through the menu with great recommendations and ensuring we had everything we needed. His attentiveness and friendly demeanor truly enhanced our dining experience. The food was well-prepared but it was the exceptional service that left a lasting impression. A big thank you to our Sonam for making our evening so enjoyable!
Amal . 2025-03-27
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This café is very good! The food is amazing, and the desserts, especially the chocolate, are so fresh and delicious. However, the staff could be better. Overall, it's a great spot for tasty treats
shah shah . 2025-03-24
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Taranum was lovely , smiley and cordial
Avi Goldstein . 2025-03-20
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Attended on Sunday 16th March in the afternoon - Toilets were filthy - faeces on the floor. No loo roll in other loo so I had to go and tell someone to get the toilets looked into. The staff who were making the crepes etc behind the screens were sneezing/coughing (nothing covering the mouths whilst doing this) which was off putting. And I had to chase for someone to seat us, for someone to then come over to take our order etc. I wouldn't go back.
Helena Oke . 2025-03-18
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A perfect birthday! From the moment we entered, we were welcomed with warm smiles and promptly seated. The staff was professional, friendly, and incredibly attentive. Our server went above and beyond, and I was especially touched by their thoughtful birthday wishes, which made the evening truly special. ❤️ Haute Dolci is perfect for anyone who loves cute pink aesthetics paired with luxury desserts. The first floor, with its stunning pink tree, felt dreamlike. I particularly enjoyed the expertly crafted pistachio desserts, especially the pancakes. The balance of flavour and presentation is unmatched!
Agata Angelika Przybyla . 2025-03-18
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Very cute place, we had a nice afternoon there - celebrating a bridal shower. The only thing for me was not too much of vegetarian options and the hash brown wasn't cooked but other than that it was good
Ohema Josefine . 2025-03-04
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Amazing service! Food was great Taranum was great!
Haris Mazhar . 2025-03-03
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After not having any time to eat since breakfast and travelling all day from Scotland and most places closed by 9.30 or 10, this was a real treat. The staff were so nice and the food was amazing. I recommend the Ultimate Club chicken and avacado sandwich which is deep and filling. For dessert of course the Belgium chocolate waffle, Strawberries and ice cream. Will definitely return, a big thankyou to all the staff and the chef for making our after Aespa concert late dinner so yummy!
heersh omar . 2025-03-03
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Booked the private space for an event. Lauren was very helpful and the staff was very accommodating. Would definitely recommend l.
Orlanjhay Hemmings . 2025-03-02
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Food was great quick service big shout out to hansika, great member of staff very kind and caring always takes care of her customers (cheeky little payrise?) ☺️☺️☺️
Syed Abdullah . 2025-02-28
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Aïsha was a very good host by being helpful and very smiling.
Karim Dubois . 2025-02-28
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Everything bad there , disappointed
Claudiu Vicol . 2025-02-28
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We had a fantastic time here. Sonam was by far the best in taking care of our needs.hats off to him
Anil Achankunju . 2025-02-28
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The food was great! The music was amazing! Staff very friendly especially Sonam and Fiorinza, they smiled and were super nice!
Octavia Strat . 2025-02-27
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I couldn’t resist their kunafa croffle…it had me coming back three nights in a row.
Λ M Λ П D Λ . 2025-02-27
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The food was amazing and the music was the best vibes our server Sonam was amazing. My friends and I loved it.
Mary Summers . 2025-02-27
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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I waited 45 mins in a que to be met with a bar maid who clearly doesn’t want to be here working. She was rude and very slow and just wasn’t interested in the customers also very rude and stand off ish Maybe more staff are needed in busy periods of time.
349 Opinions
I have just ordered for delivery for the first time from your restaurant, using your promotion buy 1 get 1 free for both items in my order. Lamb kebab arrived OK, but one whole full flamed chicken was missing! I received only one, not two as the promotion states. I am very disappointed.