Haute Dolci in Brent

Had such a delightful treat here! Also have particularly mention about the service by the staff especially Tara who served us and Lorraine who clicked some wonderful snaps for us! Overall had such a lovely time here!! 😍❤️

Lovely aesthetics and calm atmosphere. Our server Abena was so helpful. If we come back, we hope to be served by her again

My recent visit to Haute Dolci in Wembley was disappointing. From the unwelcoming staff to being told the chef was "too busy" for our order, we felt overlooked. The long wait for average food over an hour didn’t help, and our attempt to redeem a drink was met with confusion and dismissive service. The waitress was reluctant to offer help, and questioned us multiple times whether we had the right coupon. We also noted that services provided to non-Chinese are significantly better. Given this experience, we've canceled our membership and won’t recommend this place.

I recently visited Haute Dolci in Wembley, and unfortunately, my experience was far from enjoyable. We were seated on the lower floor since the top was fully booked, but right from the start, the staff didn’t make us feel welcome. Our server didn’t show us to our seats, nor did she assist any other guests. When we attempted to order the Ultimate Club, we were told that the chef was too busy with the upstairs customers. This made us feel undervalued and disrespected, leading us to choose the Very Berry French Toast instead. The wait for our food was excessively long. After asking the server for an update, our meals arrived almost immediately, which felt a bit off. The food itself was just okay—not enough to redeem the experience. When it came time to pay, we tried to redeem a hot drink using the Haute Dolci app. The server seemed confused and questioned why we hadn’t ordered it at our table. After explaining we wanted it as a takeaway, she communicated with her bar team in a dismissive manner, which added to our disappointment. We couldn’t shake off the feeling that there was a racial factor contributing to the poor treatment we received. Given all these issues, we’ve decided to cancel our membership and cannot recommend this place to anyone. We will make sure to post this on Chinese social media and make known of this terrible experience.

Sonam was very attentive and kind on my visit.

Great service from KINJAL & the dessert was delicious too!!!!

Parking is a nightmare - apart from that all good

Loved it. Lovely atmosphere. Will return again

Beautiful place to grab a quick meal Thank you for soman for the amazing service !

The desserts 🍨 are wonderful the best we have had on a long time. Staff were polite and friendly

lovely service and food from lauren

Great dessert. Cheesecake and french toast were amazing. Lauren was great, very good service🙌

Was served by Sonam, great service very attentive. Food was great had a lovely girls lunch out, will definitely be back to try more!

I recently visited this lovely restaurant known for its delicious desserts and tasty beverages. The atmosphere was cozy and perfect for unwinding. Sonam and Karma provided exceptional service, offering great recommendations and ensuring a fantastic dining experience. The desserts were heavenly, and the drinks were refreshing. I highly recommend this spot for anyone craving a sweet treat!

Loreen, kinjal, Kama, and Aljo were great!

lauren was such a sweet person! thank you :) Food was great as well

Our favorite place for desserts ❤️

Amazing dessert and fantastic service. Will definitely be returning!

On the last visit, the reception guy with glasses was rude and possibly racist. we asked for a table in the upper seating area, there were 6 available. He pointed to a table next to the front door where people had already put their shopping bags. We decided to leave, definitely not the reception you would expect. His breath smelled so bad it put off desert.

Karma and Mohammed is the employee and the service provided by them are amazing and brilliant. Definitely I will recommend for my friend and family.

Food was lovely & I was very happy with the service. We were attended by a lovely lad called Sonam I was very content with the customer service. Will be back soon !

Sonam- Very polite and kind. Made sure that me and my friends spent a nice time together by proving the best service.

Sonam was very helpful, friendly and polite. He had excellent customer service.

If u are gonna come tell tanu to serve u

Wow! Tanu always looks after us with her charismatic service. And Kinjal goes above and beyond to ensure we’re content with everything.

Best Basque cheesecake around. The environment is well decorated and cozy. Beautiful visual menu. Great for a nice brunch, or just dessert and coffee/tea. They also have drinks and vegan options.

When I ate in a few months ago it wash great. But when you have delivery they sacrfice the portions. £2.30 for 8 pieces of blueberry on a pancake.

Had a lovely time at Wembley Park Haute Dolci, we were served by Sonam who was great and extra sweet with my nephew. Thank you

Beautiful set up lovely lovely lovely cannot fault it at all

Kinja was amazing 😻 with us .. grateful 🙏🏻 Thanks for the service and the food very nice

The whole vibe is amazing definitely coming again

Karma was so great and friendly, very accommodating, will deffo recommend to friends!

Great experience. Amazing staff and great taste with great people around!!

The American waffles were brilliant and so fresh, and the service provided by Tanu was impeccable! I will be sure coming back to try more!

Heads and shoulders above similar dessert restaurants - would highly recommend

Went with my daughter, she loved it. Sonam was amazing.

sonam was a great server and was lovely to greet us in.

It was a great experience! The food was great and Sonam was very nice and friendly!!! Will be coming back for that Cotton Candy Sundae!

Karma was absolutely amazing, I asked for a recommendation based on my craving and he suggested the apple crumble and flat white with caramel sauce. Absolutely blew my mind.

Just had lunch and desert here. Fantastic service and a particular shout out to Sontam who helped the kids find an order they thoroughly enjoyed. I need to return for the fondue platter. Wonderful brunch/desert find.

Lovely Place! Atmosphere is so nice and Sonam was extremely nice and welcoming!

Sonam was welcoming , friendly and very professional . The place was clean and very cozy 😍 Will be back for sure 👍🏻

Sonam was a great server, very polite. He got the food to us rather quickly.

Mr Sonam and Manija, lovely member of stuffs of Haute Dolci. I was amazed by their costumer service today and the waffles were amazingly delicious.

Sonam was a great server and was a great at helping us out

Great food and atmosphere, Sonam provided great service!

Kinjal, Tanu, karma are best employee they serve very well and there behaviour is best towards us and have friendly nature they make the dishes delicious ✌️

tanu great customer service really kind would definetly come again

Nice desserts, okaish service, very loud music makes atmosphere a little disturbing.

Food is good and Kinjal , Karma and Tanu are best employee and there behaviour is friendly.✨

Lauren and Sanom were so helpful! We had a lovely time. Thank you so much!

Staff were amazing. Venue is beautiful. Loved it. All round amazing

Sonam gave such great service, such a character x

The food quality was good, but the portions is in the small size.

Amazing as always! Live right next door and always the go to place for sandwiches and desserts! Special shoutout to Karma and Taara! Always very welcoming and wholesome!

I had an amazing time the food was great and met my standards, and my waiter tanu was perfect

Amazing desserts and drinks. Tanu served us and she was really helpful and polite!

Tanu was excellent server well come back again she made our gender reveal party very very special thank you

Celebrated a birthday yesterday and it was an amazing experience! Loved the service and hospitality. They gave us complementary strawberries and chocolates with 10/10 presentation

Had a lovely experience at Haute Dolci. The food, and service was great. Thanks Sonam for your great hospitality!

a fantastic place!!! Sonan's courtesy is nowhere to be found!!!! A thousand thanks!!!! you are the best!!! everything was delicious!!!

The best! Food was amazing and service was outstanding! Can’t wait to come back 🥰

Staff are incredible! Food was delicious! Atmosphere was amazing! Thank you to everyone who helped make our sisters baby shower run smoothly. Lorren was a great help and so were the other members of staff who helped make the night incredible. Can’t wait to visit again.

Best customer service, friendly and very accommodating. 10/10 would defo recommend especially if your looking for a place to host a birthday party, bridal shower or baby shower :)

The chicken sausage in the English breakfast was delicious and the deserts were amazing. We had the strawberry velvet and berry good French toast they both tasted delicious. Abena who was our waiter, was very good. She welcomed us with a smile and served us well. Thank you for a delicious brunch and service

Great food and amazing service . Special thanks to Abena for always making us feel special

It was a really beautiful experience, the food was very nice and we had a really nice servant named Abena :) Plus the location is a 10/10 😍

Went yesterday to celebrate a birthday with some friends and kids. We ordered lots of food sweet a d savoury...after 35min food came but just half of it ...me and my friend had to wait 50min to ear vegan waffles with strawberries and a scoop of vanilla ice cream!!we asked 3times to 3 different waiters about the order and no one came back with a valid answer ...at the end the manager I suppose ,came to us to apologise for the delay saying they wasn't sure the food was in stock and other bullshit ..not even a discount!!!Worst service ever ...I won't recommend going there ...very rude and not professional at all!!!!

A wonderful place and nice view 🤍 Thank Tanu 💓

Best location ever for desserts&brunch ! Highly recommended to everyone! Abena has been so helpful and friendly! Amazing atmosphere at Dolci! Can’t wait to be back for more!

Really friendly staff especially Abena who took care of us and amazing atmosphere. !

I recently visited this pla e and had a fantastic experience, thanks to Tanu. She was incredibly helpful and attentive, recommending the Basque cheesecake, which turned out to be absolutely delicious. Her friendly service and great suggestions made my visit even better. I will definitely be coming back for more, and I highly recommend asking for Tanu if you're looking for a perfect dessert experience.

The sweets are delicious and I don't mind going every day and eating a great amount of food. I advise you to try the waffles and fondue.

It was amazing, we were serviced amazingly by Lauren

Haute Dolchi is my go-to for exquisite desserts 🍨 at a pocket friendly price. The quality, ambience and décor are unmatched. My favorites are belgian chocolate shots and passion fruit sorbet. But honestly, everything on the menu is to die for. If you are in wembley park, do visit for a late night lazy dessert date with your loved one.

Arena was lovely and made us very comfortable for my nieces birthday :)

Lady who was at the door, was really rude. May need some training on manners and service

The dessert were so nice but most of all the service was amazing. Especially Tanu, they were super nice. I asked for a candle to be put on the cheesecake for my friend’s birthday and they went above and beyond with their service 😍😍 will definitely come back because of them.

Very good atmosphere and great staff

The place wasn’t that busy but service was slow. Not much room if you come with children in strollers I’m afraid. Toilets had no loo roll in 1 of them!! Food is basic and not what it should be

Tanu was a wonderful. She was helpful and kind. She answered all my questions about the menu with great knowledge. Absolutely star she is a great addition to the team!

Staff was extremely unprofessional.

Fantastic Service, very friendly staff. Kinjal made our birthday experience amazing.

Amazing service. Very happy with Tanu and Laiba, great service from both.

Lovely place, lovely food , great time

Kinjal was really friendly and helpful with our orders

What an excellent experience with staff Abina. Shes very nice and with amazing customer service. I was just observing her and was so amazed that she memorize the orders of each customer without taking notes. Keep her at all cost !!! She deserves a raise !!! - Nyll

The strawberries with chocolate are delicious although pricey. the staff, service and ambiance not so much.

This is a good spot to chill and vibe-up, the food is good, the deserts are tasty you can’t really miss with this one at all

Tanu She was a great waitress and the service was friendly, she helped us decide on dessert and made my date warmer🤗

The food was good and they have gluten free waffles. Server seemed like they would rather be anywhere else

Mohamed and Laraib both gave me very good service and were polite. Very happy.

A lovely place for dessert, very friendly staff and fresh tasting food. Mohammed was a star when we organised a suprise party for my Mum. Would highly recommend.

Thank you for the good service. Thank you Tara for been patient with us, and thank You Karma for the service.

Food and atmosphere are great. Tanu was very helpful, thank you.

The ambience is very beautiful with all the cherry blossom decor. One can take lovely pictures here. San Sebastián cheese cake and cheat day is really yummy. Nuts about Nutella is good too.

I Haven't been to Haute Dolci Before. Ìf I did it would give me a idea what to say. I'm not the dining type who really goes out. I think it works out better, to do your own shopping, than eating out at a restaurant. Especially with cost of Living Food Prices rising up.

Best service ever; the store was full of people after the concert, but in that rush, Tanu also gave us a table for five made sure we had a great time and took care of other customers as well. Those outstanding efforts I really appreciate everything was top-notch. Highly recommended 👌

Amazing service, big thanks to Moneeba.

Good service, amazing selection of smoothies, everything looks delicious, especially if you've got a sweet tooth.