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4.3

Based on 1.999 opinions finded in 1 websites

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Nº 250 in 877 in Brent

CUSTOMERS TALK ABOUT DISHES WITH..mustbeautifulchocolate
Score
OpinionsNoteGoogle1.9994.3

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Tanu was excellent server well come back again she made our gender reveal party very very special thank you

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naser Omar . 2024-10-13

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Celebrated a birthday yesterday and it was an amazing experience! Loved the service and hospitality. They gave us complementary strawberries and chocolates with 10/10 presentation

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Isma Multani . 2024-10-13

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Had a lovely experience at Haute Dolci. The food, and service was great. Thanks Sonam for your great hospitality!

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Tia Pindoria . 2024-10-13

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a fantastic place!!! Sonan's courtesy is nowhere to be found!!!! A thousand thanks!!!! you are the best!!! everything was delicious!!!

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maya kajino . 2024-10-12

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The best! Food was amazing and service was outstanding! Can’t wait to come back 🥰

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Kiana Gava . 2024-10-12

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The chicken sausage in the English breakfast was delicious and the deserts were amazing. We had the strawberry velvet and berry good French toast they both tasted delicious. Abena who was our waiter, was very good. She welcomed us with a smile and served us well. Thank you for a delicious brunch and service

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Amiin Osman . 2024-10-09

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Staff are incredible! Food was delicious! Atmosphere was amazing! Thank you to everyone who helped make our sisters baby shower run smoothly. Lorren was a great help and so were the other members of staff who helped make the night incredible. Can’t wait to visit again.

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Hana Mohamoud . 2024-10-09

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Best customer service, friendly and very accommodating. 10/10 would defo recommend especially if your looking for a place to host a birthday party, bridal shower or baby shower :)

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Hawa Ahmed . 2024-10-09

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It was a really beautiful experience, the food was very nice and we had a really nice servant named Abena :) Plus the location is a 10/10 😍

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Natalina Cataldo . 2024-10-06

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A wonderful place and nice view 🤍 Thank Tanu 💓

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ayshaalabbasi 5 . 2024-10-06

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Great food and amazing service . Special thanks to Abena for always making us feel special

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amrita hegde . 2024-10-06

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Went yesterday to celebrate a birthday with some friends and kids. We ordered lots of food sweet a d savoury...after 35min food came but just half of it ...me and my friend had to wait 50min to ear vegan waffles with strawberries and a scoop of vanilla ice cream!!we asked 3times to 3 different waiters about the order and no one came back with a valid answer ...at the end the manager I suppose ,came to us to apologise for the delay saying they wasn't sure the food was in stock and other bullshit ..not even a discount!!!Worst service ever ...I won't recommend going there ...very rude and not professional at all!!!!

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Shinywhite_84 . 2024-10-06

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I recently visited this pla e and had a fantastic experience, thanks to Tanu. She was incredibly helpful and attentive, recommending the Basque cheesecake, which turned out to be absolutely delicious. Her friendly service and great suggestions made my visit even better. I will definitely be coming back for more, and I highly recommend asking for Tanu if you're looking for a perfect dessert experience.

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tamtam teemo . 2024-10-04

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Really friendly staff especially Abena who took care of us and amazing atmosphere. !

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Eszter Balazs . 2024-10-04

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Best location ever for desserts&brunch ! Highly recommended to everyone! Abena has been so helpful and friendly! Amazing atmosphere at Dolci! Can’t wait to be back for more!

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Erika Gonzales . 2024-10-04

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The sweets are delicious and I don't mind going every day and eating a great amount of food. I advise you to try the waffles and fondue.

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Amal Alshaheen . 2024-10-03

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It was amazing, we were serviced amazingly by Lauren

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Beatriz Andrade . 2024-09-30

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Haute Dolchi is my go-to for exquisite desserts 🍨 at a pocket friendly price. The quality, ambience and décor are unmatched. My favorites are belgian chocolate shots and passion fruit sorbet. But honestly, everything on the menu is to die for. If you are in wembley park, do visit for a late night lazy dessert date with your loved one.

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AMRITA GANGULY . 2024-09-30

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Arena was lovely and made us very comfortable for my nieces birthday :)

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KP . 2024-09-29

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Lady who was at the door, was really rude. May need some training on manners and service

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Nazia Yaqoob . 2024-09-29

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The dessert were so nice but most of all the service was amazing. Especially Tanu, they were super nice. I asked for a candle to be put on the cheesecake for my friend’s birthday and they went above and beyond with their service 😍😍 will definitely come back because of them.

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dounia tourougou . 2024-09-27

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Very good atmosphere and great staff

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Amir Ra . 2024-09-27

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The place wasn’t that busy but service was slow. Not much room if you come with children in strollers I’m afraid. Toilets had no loo roll in 1 of them!! Food is basic and not what it should be

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Laila Rizvi . 2024-09-25

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Tanu was a wonderful. She was helpful and kind. She answered all my questions about the menu with great knowledge. Absolutely star she is a great addition to the team!

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Falis Darman . 2024-09-24

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Staff was extremely unprofessional.

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Krishna Lalmalani . 2024-09-17

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Fantastic Service, very friendly staff. Kinjal made our birthday experience amazing.

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Niteen Patel . 2024-09-15

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Amazing service. Very happy with Tanu and Laiba, great service from both.

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Hiree Dilbaro . 2024-09-12

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Kinjal was really friendly and helpful with our orders

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dee walker . 2024-09-07

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What an excellent experience with staff Abina. Shes very nice and with amazing customer service. I was just observing her and was so amazed that she memorize the orders of each customer without taking notes. Keep her at all cost !!! She deserves a raise !!! - Nyll

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Neil S . 2024-09-07

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Lovely place, lovely food , great time

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Georgi Katsarov . 2024-09-07

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The strawberries with chocolate are delicious although pricey. the staff, service and ambiance not so much.

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Isidora Gharbawi . 2024-09-06

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The food was good and they have gluten free waffles. Server seemed like they would rather be anywhere else

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Emily Hamilton . 2024-09-06

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This is a good spot to chill and vibe-up, the food is good, the deserts are tasty you can’t really miss with this one at all

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Jay Rube . 2024-09-06

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Tanu She was a great waitress and the service was friendly, she helped us decide on dessert and made my date warmer🤗

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Viktoriia Aubakirova . 2024-09-06

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Mohamed and Laraib both gave me very good service and were polite. Very happy.

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Zak Faqz . 2024-09-05

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Thank you for the good service. Thank you Tara for been patient with us, and thank You Karma for the service.

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Espada 1 . 2024-08-31

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A lovely place for dessert, very friendly staff and fresh tasting food. Mohammed was a star when we organised a suprise party for my Mum. Would highly recommend.

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Ahad Qureshi . 2024-08-31

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Food and atmosphere are great. Tanu was very helpful, thank you.

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Hasan Al-Hakim . 2024-08-30

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The ambience is very beautiful with all the cherry blossom decor. One can take lovely pictures here. San Sebastián cheese cake and cheat day is really yummy. Nuts about Nutella is good too.

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Zaib Tasneem . 2024-08-30

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I Haven't been to Haute Dolci Before. Ìf I did it would give me a idea what to say. I'm not the dining type who really goes out. I think it works out better, to do your own shopping, than eating out at a restaurant. Especially with cost of Living Food Prices rising up.

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Angela Hibbert . 2024-08-28

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Good service, amazing selection of smoothies, everything looks delicious, especially if you've got a sweet tooth.

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Lia López . 2024-08-27

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Amazing service, big thanks to Moneeba.

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Tahir Ali . 2024-08-27

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Best service ever; the store was full of people after the concert, but in that rush, Tanu also gave us a table for five made sure we had a great time and took care of other customers as well. Those outstanding efforts I really appreciate everything was top-notch. Highly recommended 👌

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Amber . 2024-08-27

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Worst customer service. Waiter short girl wearing hijab missed our order waited for an hour to find out the order was missed from another waiter, didn’t apologise, was hiding inside kitchen door and was laughing with other waiters. No respect poor customer service. Felt like this service was because of race.

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Anish Jackson . 2024-08-25

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Went here for my daughter’s sweet 16 and had a great time with her friends. Our waitress (Laiba) was most kind & gracious. She recommended a lot of nice dishes for us to try. Definitely a place for the pink girlies💞

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Yemi Adelaja . 2024-08-25

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Very good in less busy times... When busy they do struggle a bit.... Desserts are excellent and different if you try the cakes and shakes... Will go again....

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Dev Shah . 2024-08-25

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Food was great and service but there were an alarming amount of flies at our table which we had to keep waving away. Annoyed when they kept sitting on the food.

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Zareena Egon-Hussain . 2024-08-24

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This restaurant is amazing, the food is super tasty, hot and fresh; the drinks are lovely too - omg that pistachio miklshake 😍. The decor is so beautiful and the service is high quality. Sonam is literally one of the best waiters I've ever come accross! So patient, kind, thoughtful and intentional. He truly made us all feel so welcome and we were a very large group to cater for! I will definitely come back and tell anyone else I knowto visit too.

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Mayowa Olutade . 2024-08-24

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I had an exceptional experience with Zaahid, a customer service representative who truly stands out. From the moment our conversation began, Zaahid was incredibly attentive and demonstrated outstanding listening skills. He was not only patient but also genuinely kind, making me feel valued and understood throughout our interaction. Zaahid went above and beyond to address my concerns and provided solutions that exceeded my expectations. His professionalism and empathy made a significant difference in my experience. I highly recommend Zaahid for his remarkable customer service. Thank you, Zaahid, for your excellent support!

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Samira Hussein . 2024-08-24

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Great food and the customer service was amazing, Tanu was lovely and made sure we had a good experience

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Ismail Moalin . 2024-08-23

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The coffee and dessert were very delicious, and the waiters had a good service mind. 10/10

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Isaree Y . 2024-08-23

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next to Wembley stadium, a beautiful created Haute Dolci, a fantasy place. food is delicious and fresh made. space is wide. u can sit family of 5 with a guide table and seating I ordered Sebastian cheese cake and my children got vanilla milkshake and offer ru can't refuse waffle lol. they loved it and finish it quick. everyone should get there once. 👍

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Zeen's World . 2024-08-19

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The pictures on the menu look nothing like our food. The granola has less fruit than in the picture and is also a smaller size. The madagascar vanilla ice cream on the classic crepe actually has chocolate in it. Best for last: our bruschetta had a total of 3 chopped small pieces of tomato on it, and was just covered in onion??? also the place is severely understaffed! Complained and they still had the balls to add a service charge!

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face masks . 2024-08-19

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Kara and kinjal were amazing)!!

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nadirah rahman . 2024-08-18

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Tara and Kinjal were amazing, such lovely service and so respectful - provided prayer space and turned down the music as well!

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Mahirah Rahman . 2024-08-18

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Kimball was really helpful and solved my issues when I had some. Super nice !

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Pureessence LuxeUk . 2024-08-18

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This is such pretty location for brunch and dessert. Me and my cousin n niece has such an amazing experience here.

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Queen S . 2024-08-15

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I recently tried the waffles at Dolci, and they were absolutely delicious! The flavors were spot on, and I'd happily give them 4 stars for the food. I would have loved a bit more chocolate sauce, but that might just be my sweet tooth talking. As for the service, the staff were amazing—polite, friendly, and attentive. They deserve 5 stars without a doubt. The ambience is fantastic as well, so another 5 stars there. In terms of pricing, while I’m happy to pay for such quality, it could be a bit more economical. Overall, I'll definitely be coming back.

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Ashish Fatnani . 2024-08-10

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There was only one person working outside and he looked very overworked managing all the customers. He gave really good service and the food was good.

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Maryam Hussein . 2024-08-08

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Kinjal was so lovely and accomodating <<33

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Muna Hamza . 2024-08-05

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Loved the ambience and the food did not disappoint. If you are a sweet tooth, you will love the food.

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Mariam Marjan . 2024-08-05

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Kinjal was lovely. Great customer service

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Huda . 2024-08-05

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A big thank for Manizha and Muhammad for their kindness, good treatment, and dedication to their work.

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kaseb Ashwag . 2024-08-02

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This place is very aesthetically pleasing.

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Holly Rebecca Henderson . 2024-07-31

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Tanu did a great job and we were well taken care of

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Prabhmeet Kaur . 2024-07-22

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Amazing waffle. Never had such a deliciously light dessert in my life. Tanu did an amazing job.

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Shreya Gupta . 2024-07-22

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Finally made it for dessert here with my family. So many dessert options to choose from, something for everyone. Great ambiance while still comfortable with the kids.

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Maaria Siddiqi . 2024-07-19

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Tanu was an amazing host, she made sure the service was amazing, would recommend

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Theepika Sureshkumar . 2024-07-18

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Lovely place. The desserts were on point. Definitely will be going back.

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Chantelle . 2024-07-18

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Service by Abena was excellent. She recommended us the best choices when we were confused.

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JANVI GAMBHIR . 2024-07-16

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Superb desserts, and the kindest service from Tanu and Abena. Thank you, ladies!

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G F . 2024-07-14

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I was served by abena sometime last week and she was very attentive and super helpful with the menu. Overall nice place and good mocktails.

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Baddie Ballin . 2024-07-13

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Enjoy it everytime we go. Sonam was awesome.

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Nick Choga . 2024-07-10

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I came to haute dil I Wembley and enjoyed a variety of deserts and I loved it so much. Definitely coming back again. Loved the service from Abena

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Shaan Shaikh . 2024-07-09

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The desserts here are 10/10 and Tanu was really lovely!

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Asya Meys . 2024-07-09

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Would defo come back ABENA WAS SUCH A BEAUTIFUL SOUL 🩵

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Samira Ghanbari . 2024-07-08

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My maid of honor and bridesmaids planned my wonderful bridal shower at this restaurant, and I have to say, everything about this place was top-notch. The food was simply amazing, and the pink theme was perfect! I loved everything about it. The only thing I would mention is that we couldn’t play music in the room. However, my girls were such a vibe that it didn’t even matter. Everything about this bridal shower was so dreamy!!! If you a girl like me that loves pink then, this is the place 🌸💞💓💖💐

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Gabby G . 2024-07-08

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Lovely sercice, gentle employees and delicious good especially Abena love it

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ERICK ROJO . 2024-07-07

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For me any place that has an outdoor seating area deserves an extra star I would say the latte wasn’t very nice at all but everything else was nice

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charlie bitmyfinger . 2024-07-07

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great ❤️ Tanu gave amazing service

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Rosah Moraa George . 2024-07-06

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Tanu is very good! Her hospitality & service is topnatch!

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Martin Nathan . 2024-07-06

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Best dessert ever even staff was friendly as well. Specially abina was a good she gave good customer service to us

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Hiral Barot . 2024-07-05

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Good costomer service by abina...and the milk cake is very amazing 🤩🤩

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Vivek Rao . 2024-07-05

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Tanu was an amazing staff and very attentive. She took great care of us! The food was delicious and veryyyy filling. (Wembley branch)

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Feast ’n Treats . 2024-07-05

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We had an amazing time the food was amazing and the service given by tanu was exellent

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Areesha Sajid . 2024-07-05

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Came to London for the first time in my life from the United States, was helped and serviced by this wonderful woman Abena which helped with with the best choice as seen in the video and proceeded to give me exponential customer service! Will Be back again on my next visit for sureeeeeeee.

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Lloyd . 2024-07-05

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Visited Haute Dolci today at their Wembley branch and we were served and helped by Abena and Tanu. They were really consider of our request to dine upstairs. They were really professional and gave attention to details throughout. The desserts and drinks were amazing. Highly recommend this place.

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ahlam munassar . 2024-07-05

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Tanu’s service is very good. Having a great experience here

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Danny Hu . 2024-07-04

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My first time in London and a friend recommended this place to me and I must say, I loved the entire experience all thanks to an employee I met named Abena, she has a very calm and welcoming aura

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maame . 2024-07-03

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We visited Haute Dolci before a concert and were incredibly disappointed with everything - bear in mind we had recently been to the Edinburgh branch where everything was exceptional which was our reason for visiting the Wembley branch. The service was pretty much non-existent, we got given one battered menu between four of us and then completely ignored after this. We asked twice if someone could take our order, and both times we were assured someone would be over shortly - despite the fact we could see a server taking orders from other tables in our section nobody appeared at out table. In the end we went up to the counter. The vegan options were lacking and when the food arrived, items had been forgotten and the presentation was not up to the high standard they advertise. My vegan waffle was overcooked and was not worth the money I paid, I only ate half. Compared to the vegan pancake stack I had in the Edinburgh branch it was hugely disappointed. Even trying to pay was hard work, we had to wait ages for someone to come to the counter! I know it was a busy weekend, but I expected so much better based on my previous experience with the brand.

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Kellie Greenhalgh . 2024-07-03

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it was amazing it was all very tasty and filling the waiter Mohammad was simply wonderful, kind, helpful and very nice, wish there were more people like him

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Umid Mangal . 2024-07-01

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Took my daughter here for a treat, it was great! So beautiful and the food was 😋 she absolutely loved it.

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Lacey Hannah . 2024-06-27

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went after a concert, and the place was totally dead. i didn’t even get served but people who came after me got a menu and were tended to. i didn’t get a menu but was expected to scan the qr code and there was no wifi nor any reception so i could access the menu. the server was dreadful, disgusting service

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Zayd Patel . 2024-06-24

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Very good, Inoka was super nice! ☺️

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Renata Cristina . 2024-06-22

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Tanu is the best service I enjoy a lot I really love the place very good behaviour Janit

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Hd Wembley . 2024-06-21

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Great service, thanks to our server Tanu

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Abud Jondy . 2024-06-13

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Amazing experience on our first visit. We ordered random items which we thought we will like and for real it was Delicious. Great Service provided by Tanu. Must recommend

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jasmin patel . 2024-06-12

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Delicious I recommend however the service is to be reviewed!

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Lunéline 1.0 . 2024-06-10

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I’m not a huge indulger, so seeing “petite” and “grande” portion on the menu, I asked for “petite” and was told “no that’s just for kids”… erm ok, that’s not what it says but whatever, luckily I have an under 10 with me, so I asked for it for the kid. I was told “No, by kid I mean little kids, like babies” - wth. What mother do you know feeding a ‘baby’ a waffle with Belgian chocolate and strawberries instead of infant formula??? So that was the first issue. Whatever I had to give in to a diabetic future and pay for a “grande” so they make more money. Anyway so I ordered a bottle of water. It came, asked for a glass and was told “yeah it’s over there, go get it yourself” - ‘over there‘ btw, was behind the counter. Asked a different waitress and she smiled and brought it over asking if we needed ice. I don’t know what the issue was with the first waitress, perhaps she was offended that we asked for a “petite” portion, but seriously, mark your menus properly and don’t give out nonsense excuses to customers who have two options presented to them, only to be told lie after lie in the name of money making. A real let down.

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Soph H . 2024-06-09

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Great and ambient place. But had quite a few issues- the menus looked old and tattered, very less food options for vegans and vegetarians, food looks great but taste was mediocre. I had high hopes for Wembley’s HD. Disappointed.

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Kristen Jessica . 2024-06-08

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