The Arch Bar in City of London, Westminster

Special mention for Giuliana! Great service!

We came for a drink before having dinner in Theo Randall’s restaurant. Overall service was very unfriendly and we waited 25 minutes just for 2 drinks. There were so many staff around but none of them took the initiative to take our order (despite my husband going to the bar and asking for someone to visit our table) or follow up on why our drinks were taking so long. Very disappointing and we won’t be going back unfortunately.

Best place for great atmosphere at night great barmaid called toni

Sasanker was a wonderful host. He explained everything clearly and was incredibly friendly. Nothing was too much trouble for him, he was very attentive. I'm also exceptionally grateful to the kitchen staff would created a beautiful gluten and dairy free afternoon tea that was beyond my wildest expectations. I'll be back again soon!

Thank you Orlando manager, chef and all staff. Great space to celebrate your birthday

The bar is great with excellent service and the drinks are wonderful. We celebrated a good friend's birthday and the service was excellent and incredibly good. Highlight for the manager Orlando who was super pleasant. The drinks was amazing!!!!

Very nice and informal Afternoon Tea. Very good service, very very tasty sandwiches and cakes in a very nice location. I go to afternoon tea semi-often (1 or 2 times per year) and this is one of the favourites now.

We booked a table the night before and left a note that we needed a high chair and when we arrived we were greeted by Crystal who directed us to our table with the high chair waiting. Crystal was very welcoming and guided us and recommended us items during our afternoon tea which was inspired by Cornwall. We were also served by Elena who also helped too. A young man who was suited (sorry we didn't catch his name), gave our child a lovely teddy bear as a welcome gift which was surprising and thoughtful. We were there for 2 hours and had live music where the pianist played and piano. Overall it was a lovely experience and we will certainly be coming back

In 2022 we had several delightful potions with charming garnishes at the bar. This trip they have a new Special Menu. The Thistle, Rose & Shamrock was a nice drink, but not magical. The Golden Throne was lackluster and garnished with one olive. This is an £18 cocktail and the best you can do is plonk an olive on top?

Nice hotel bar, superb food, good cocktails, but they are missing some ingredients sometimes, so cannot always make everything on the menu.

Fantastic service, friendly staff

Great place for a meeting or a networking event that we have been to. Would recommend. Great cocktails and customer service

Great food and amazing service. Chicken lollipop is a must try!

The arch bar is a beautiful venue on the ground floor of the intercontinental Hotel Hyde Park. I received excellent service from all staff. We ordered some cocktails from their royal cocktail menu. Which were tasty and beautifully presented. We were even provided complimentary snacks too. Which was a generous bonus.

Absolutely excellent selection of cocktails, super service and lovely surroundings. Not the cheapest bar in town, but spot on for a family treat. The new Royal Cocktail Collection is inventive and brilliantly mixed.

Very nice experience, I was served by a very good bartender named Thassos, very professional staff. Thank you Intercontinental

Again...don't remember it much which is always a good sign 😉

Great after dinner cocktails and champagne, well priced for location. Relaxed atmosphere and attentive but low key service. One of my favourite places for a drink in London.

Nice place. Really quiet and relaxing. Perfect to drink a really good glass of wine or a cocktail while chatting with your friends or lovers. The staff is really good, polite and very very nice. I didn't sleep in the hotel, I visited only The Arch Bar and I suggest it, a bit expensive but for this kind of service is perfect

Delicious drinks and great apps. Friendly bartenders and staff

Fantastic Gins. Good atmosphere and attentive staff.

Exquisite choice of drinks served by a young but very Knowledgeable bartender

Great decor and very good bartenders!