The Alders in Newark and Sherwood

It’s a good place the staff are good

Had my 50th birthday here was a great atmosphere and staff was so nice

They really all are so welcoming and the food is great value and always nice and hot too!

Crap cold food. Cudnt leave no stars had to leave 1. We had to wait for a table even tho we booked. We won't be coming back again ok. I think it was expensive for what I got. It was a mess. Chips cooked to much. Cold sweetcorn had to wait for another. Missing onion rings. Short of staff wasn't even busy if it was there'll b no hope.

Amazing carvery! Great service from Nick will definitely be back again soon.

Brilliant staff. Served by Kenzie, brought a fresh bowl of water out for our dog on a warm day. Really friendly, great service. Good food and drinks.

Incredible service from Nick really made our first dinner date together with our child special thank you

Disappointed as the atmosphere felt really nice and pleasant staff, but unfortunately the food was just terrible. Over £13 for a burger which contained apparently ‘premium patties’ which were dry, thin and looked like it came out of a microwave. Had 1 slither of lettuce on it. Same with the jacket potato, it was absolutely tiny and the chilli tasted processed and straight out of a can. The price does not match the food quality, and frankly McDonald’s would have been nicer and cost a fraction.

Came here after seeing the good reviews, but was sorely disappointed. The carvery was not working on this particular evening, so we decided to stay, having already driven 10 miles and ordered from the menu. Several items were selected, but we were told that those items were only available up to 15:00, so we had to return to the menu to find an available option. I did try to order drinks from the "App" but coffee was not shown, so I had to go back and queue again to order my coffee, which was delivered to my table lukewarm. My disabled mother ordered a hot chocolate, but the machine wasn't working, so I got her a water, which I then had to help her to drink because the bar didn't have any straws. We won't be coming back.

Visited this afternoon for some lunch. Sat in the beer garden such a lovely pub. Becs and Nick were fantastic. So friendly and accommodating. Will certainly be back.

The order and pay website has lots of bugs. We couldn't add gammon (it was available). We couldn't remove all food from the order to at least be able to order drinks and get 10% off. No option to customise certain meals (ie to swap chips for fries, or to put no peas for example). Therefore the queue for ordering at the bar is very long with quite a few people looking like they've tried to use the order and pay and had similar issues to us. No option for tap water in order and pay. Nowhere near enough staff on. The ones that were on though were very pleasant and helpful. Food was nice.

Excellent service. Great knowledge of the menu. Very helpful.great customer service, with a smile. Thank you Nikki! We will be back. Hope you serve us next time too

The staff are always polite and helpful. My friend enjoyed her choice of a carvery meal but sadly my cheese and pickle sandwich had more pickle than cheese, my fault for not complaining as I was assured it could have been rectified. Lesson learned and will choose the carvery next time. A special thank you to Susan who took care of us.

Ordering app didn't work Not enough readily available information about artificial colourants Food took way too long to arrive. I recognise that it was a busy Sunday and we were a large party (12), but we arrived at 1:30, I took everybodys orders on the app on my phone, but it didn't accept my payment. Twice. So I went to see the manager, he was very helpful but told me I'd have to place the order at the till, which he got me in to do quickly. But it was 30 minutes after I first tried to place the order. And there were items missing so I had to return. Plus because the 20% off drinks offer was only available on the app, I didn't get the offer. My son has intolerances to colour additives. The website (via the app) was unclear and unfinished on the matter, and so my son asked the manager, who was very helpful and got information from the kitchen, but it took 15 minutes, all the while my son was stood at the service desk rather than be with us. So after eventually getting the order placed at 2:30, and bearing in mind 8 of those were carvery orders, the 4 non-carvery orders took 1 hour and 20 minutes to arrive. Some of the carvery guests in our party couldn't wait any longer, so we all ended up eating at different times. The food was tasty and hot however, so that was good. The service was generally good (although we felt the carvery server at the time we were served didn't want to be there). It just felt like there were way to few staff to process and serve on a busy day. A shame as we like visiting the Alders

The alders pub is wonderful. The food is delicious and very well cooked. Visiting way an enjoyable experience and really made my day as the staff are incredibly kind. Especially my waitress: becs . She made me feel welcomed and took the time to ensure my meal was excellent. I will definitely come back soon (especially if becs is working ) thank you

Bec’s was amazing, services for food great, bar staff very accommodating Can never be too accommodating 😜

The staff are amazing ,we were served by Lauren who is composed and welcoming , we will continue visiting The Alders.Thank you for the meal prepared with love.

Since moving to the area I have had meals at the Alders twice. The first time we had a late meal and used the carvery, however the meat was incredibly dry (the veg and potatoes were great) and the chap serving was talking to himself in a strange way that sounded like it was aimed at us. But it was late and with a carvery the later you go the more of a risk you take so we gave the benefit of the doubt. Today we had meals from the menu, and they were better, although nobody from the group tried the carvery. My main issue with this afternoon was paying £7 for a slice of takeaway cake, that when we got home tasted so bad my fiance has left it, and I've also had to scrape tin foil from it as it was so badly packaged. If it's going to taste bad, at least put it in a box so it has something going for it.

Everything good,service was excellent ,food was lovely, could not have been better.10 out of 10. WILL BE GOING BACK AGAIN

Excellent food; service; atmosphere and vfm!

Visited here two weeks in a row now. The servers are really friendly and accommodating. The girl behind the bar, Becky, was great and told us we could use blue light discount. The food is pretty fast and lovely. Hot both times. Definitely recommend the ultimate southern fried burger!

Arrived as a group during a very busy period, and they were obviously understaffed. We were warned that there would be a wait for both drinks and food. I left after 45 minutes, but the rest of my friends all stayed to eat.

Very average! But alright, plenty of parking

Food was amazing place is really relaxed and Becky was awsome taking our orders really enjoyed our time

Khia was the most pleasant server we have had anywhere we have been in along time

Went today for carvery and normal menu 8 of us and it did not disappoint BECKY was amazing nothing was too much trouble you need more staff like her

Avoid at all costs. Gravy like water. Roast potatoes were barely cooked. Very poor selection of veg, no greens only frozen peas, the cauliflower was frozen not fresh. Minimum amount of meat... 1 and half slices. They don't even let you put your own stuffing on your plate. The carrots were seasoned very heavily and unpleasant. Total disappointment. This was our first visit and definitely won't recommend. Doesn't come close to a Toby Carvery!

The staff were polite and very attentive and the food was tasty, delicious and ample, with plenty of choices and affordable options. A very good eating and drinking experience.

The worst meals ever carvery had no gammon when stated by the sign it did was told they didn’t expect so many people in half term… to the be offered dry turkey … then moving on to the selection of veg to find they had no mash potatoes so all in all the carvery was a waste of time. The second meal was hunters chicken which came out pink in the middle to be told quite a few people had complained about this but it wasn’t there problem as they are already cooked when they get there.

Love this pub/restaurant. The food was brilliant and we'll priced. They have plenty of larger seating areas. Which was pretty good because there were 8 of us. The staff were courteous and polite especially Becky. The carpark was also pretty big too. The menu is pretty extensive and the prices are reasonable. Although they do get quite busy but they don't take reserved bookings for the weekends. Definitely recommend the carvery.

Very nice burgers and lovely staff!

Friendly staff, good atmosphere, food was served quickly and was nice and hot. Carvery very good too. Restaurant area was clean and comfortable.

We went today for the first time can I say it will not be the last , I had a cavery hubby had a mixed grill We never finish it all but today we finished every single bit was amazing cooked perfect

Lovely place bright and airy. lovely food and lovely staff

Called in thought we would give it a try it was a Friday. Thought we would try the carvery Yorkshire puddings flat as hell and cold rest of food Barly warm totally disappointed 😞

Visited 6.00 Monday. I had fish and chips my wife had a regular carvery. My meal was fine apart from them being tight with the chips. My wifes carvery was good but they were tight with the meat but overall OK. As good as anywhere else. Went twice in September when they had a 30% off mains. I had a very nice chicken burger and scampi on the other occasion. My wife had the surf and turf as well as scampi. Both were nice. Drink a bit on the expensive side. Another visit with the 30% off I had hunters chicken and was disappointed with it. There wasn't enough chips, there was no sign of the barbecue sauce and the chicken wasn't the best. My wifes carvery was good though. Once again far too much for a pint of Carlsberg(£4.70). Will visit again but only if the 30% offer is on.

Great service by nikki as always. Food is always great

My friends & I meet here every 4 months. The food is good, variety is good, even has a lighter bites menu. Carvery has three size plates. Marc was our server today, he was efficient & customer friendly. The waitress was polite & checked on us to see if we needed anything else. Would recommend.

Sue was very good and helpful. Great food and staff

Rebecca and Becky are the best, they helped us with everything and was very polite and kind! Big shout out to them 2! And the food was great!

5/5 Amazing service and the staff are so nice welcoming and lovely the food was absolutely fantastic I loved every bit of it

Had amazing night, great atmosphere. Went to bar where Nikki was amazing, very friendly. Amazing customer service couldn't do enough to help. Always smiling

Food nice and hot, quick service pity Barman/manager was offhand and would rather clear glasses etc from the garden than serve waiting customers. Hence I did not order dessert or get any other drinks. Won’t be visiting again.

Great pub . Lovely staff . And food is delicious. Fast service. Definitely going back

Cant thank becky charles enough, excellent service from start to finish. from the warm welcome with a slice of bubbly cheerful attitude.. Its makes a big difference with this kind of service, Will be definitely returning.. kind regards gary bamford....

We called for today for a meal treat for mum. I had the leek, potato pie that was so nice which came with chips peas, gravy. Mum had the curry and partner had carvery. The food was amazing. The staff was all friendly and helpful. I would definitely recommend this place. Total cost reasonable. Desserts was good portion size.

Huge wait on receiving the lunch order / food was cold and seemed old like it had been stood.

Staff were very nice but I ordered a salad and the mixed lettuce was going brown. It wasn't good

45 minute wait on food despite it not seeming that busy. Curry was watery and tepid. Carvery was dry and cold. Hunters chicken meal cheapened with pea shoots rather than garden peas. Overall, not good value for money. Won't be recommending or visiting again.

I brought a fish chips n peas looked ok however when I opened the fish it was rotten inside no joke grey n black I threw up as I ate some of it first before I opened it up fully the staff just apologized and said they checked when it was purchased and the t was only a few days B4 and gave me a free dessert I won't be going bk

Always good food and polite staff.

Over 2 hours waiting for food, food cold when arrived at the table sent the food back, reheated by microwave. I cannot say anymore awful.

Great food and welcoming staff. Tom in particular was a great help, a real credit

I've been coming to The Alders for over ten years. I've seen it's up and it's downs and still every so often go back and give them another chance. Today, was one of them days, considering we had 30% off posted through our door for the new menu they were offering. Everything was fine, despite the fact that it was obvious that the prices had shot up tremendously. I gave them the benefit of the doubt, thinking that maybe the quality had improved too. I was wrong. My daughters meal from the menu cost £5.29 and consisted of two fish fingers, two mini potato waffles and a small bowl of backed beans. She obviously left hungry. My partners burger and my burger cost over £19 and was bog-standard to say the least. The nicest part of the meal was the chips they used. Along with our meal, we had to endure random banging noises coming from what sounded like upstairs which startled me every time it happened due to have sensory issues because of my autism/adhd. I came here for a relaxing time, not to endure whatever that was. I could have stayed home and listened to the construction works outside my back garden if I wanted that. We had no check-back either, which I assume is a new thing considering everything else has gone down hill and half-arsed. My partner also hurt his tooth on a foreign object in his meal, to which he took it to a member of staff who said they would speak to someone in the kitchen about it, but never came back. We know the feeling though, we won't be coming back either 😬 How can they justify the prices when the quality is that bad? A coffee shop in Creswell does better burgers and they're less than half the price and double the quality! Madness! All in all, £39.80 WITH 30% off and I'm still in shock with disappointment.

Really nice place food was lovely very polite staff!!

Booked a table Arrived someone at table, was moved to another table 26 Next to a door cold and a draft. Waist of time booking worst table I have ever been given. I visit a lot, might be time for a change. Only thing I have to say, why was someone else at my booked table anyway. Many Thanks

Food was great staff and management were welcoming and helpful also very polite

Great food great staff. was served by Becky she was lovely very polite and full of smiles always a pleasure coming in for some nice food

Had a jacket potato with baked beans. Baked beans were drizzled on top of the criss crossed but closed potato, so i didn't need to take my socks off to count the amount of beans on top (even checked underneath in case they had fallen down the sides) Side salad was falsely advertised, as it was missing five of the key ingredients advertised. They did accommodate my request to take off cheese/butter/dressing but expected enough beans to at least wet my potato and side salad as it was written in the menu. Will not bother again.

Ok for a quick stop off, vegetables were not at their best on the carvery when we visited.

Had steak and chips I work in food industry and the chips had been cooked serval times and also the onion rings would not recommend

Quality food, quality service x

The carvery was great but others in our party had burger and were disappointed

I loved the food and the place just tables need sorted as all broken

Staff were friendly and helpful however food service took over an hour from placing the order. No updates, we had to chase. Not hugely busy and not a big party, only 7 people and 2 were on carvery. By the time the food from the kitchen was ready the carvery was not being replenished with vegetables etc so the choices were not as fresh. Overall disappointed.

Had the carvery. It was delicious not the best carvery I've ever eaten, as the restaurant was quiet, but still very decent. Easy to find, loads of parking and the service was great.

First time we have been nice food and pleasant atmosphere.

Over priced beer and distinctly average food

Good value for a low cost midweek meal.

We booked a table in advance. Ordered drinks, no straws, no Appletiser. Ordered food. Waited 1 hour for it to arrive. 2 in our party had carvery that was awful by that point. Meat completely dried out. Only 1 yorkshire pudding between the 2. Veg totally tried out. Just awful.

Becky helped myself and my father find a table and was very friendly. The food was delicious as always. We shall definitely be back again soon x

Stopped here after hiking, food was good! We opted for the mac and cheese starter which was flavourful and my hunters chicken was good. The sausage and mash however wasn’t as nice due to a lack of flavour.

We came for a nice quiet meal out to celebrate an occasion. There was a child’s event on, which we were unaware of. It was extremely loud making it unable to hear the people I was sat with speak. The order at the table was not showing many available items so at the end we ended up ordering at the bar. My burger came and it was burnt in many places. My partners tomato on his steak was black. His steak was chewy and my step daughter’s chicken wings were very dry. Overall the whole experience ruined our celebration and we will never return to this pub again. What a waste of our money!

Limited range of food available on day of visit. Meal was good value with set deals often available.

We went last Sunday for a carvery as a large group of 12 and the carvery was only luke warm. The Alders is closer to us than a Toby Carvery so we decided to try again this evening, only to be served freezing cold yorkshires like they were out of the fridge, the gammon was hard and the veg cold. The carvery server clearly was having a bad day due to his attitude towards customers, complaining he’d had to cook everything from scratch today. We made the waiter aware, and he was lovely. He took our carvery plates away and offered us food from the menu at no extra cost. My partner had the chicken kebab to which the flatbread was hard and inedible. The table next to us also sent their soup and bread back due to it being cold and the bread being hard. It’s a shame really as the waiting staff were lovely.

Food was excellent, however the service at the carvery was terrible. The staff kindly told us when the meals ordered from the menu would arrive so that we could all eat together. Despite being the first in the queue, we waited almost 10 minutes for a server at the carvery. When they arrived, there was no Yorkshire puddings, so again we waited, then there were no Pigs in Blankets that we had ordered, then when we finally had our plate of food, there was no gravy! By the time that arrived, the food was starting to get cold. When we arrived back at our table, the members of our party had already finished the meals ordered from the menu. None of the staff asked if everything was ok, probably because there were only 3 of them and because they knew how poor the carvery service was!

Great food, bexs and luis were super friendly, couldn’t do enough for us. Great recommendations they really know the menu! bringing the family back next week!

Great service from Becs and great carvery to follow it up

Came for a carvery today. Lovely range of vegetables and meat was tender. Great service by Emma. Will visit again

Lovely food and the friendly service is very good , nothing to much trouble for the staff even though they looked run off their feet at times . Nice pub and great staff .

Came for a birthday meal with a big party of us. Everyone in our party said the food was great. We were welcomed well and looked after throughout our visit. Thank you to Emma for looking after our table

Went today with family. We had 4 Sunday lunches and desserts. The chef was chatty when we were getting our food which was nice. All the staff are attentive and kind. Definitely value for money. We shall return. Thankyou 😁😁

Great food, great service very friendly.

Very warm and welcoming place, kind and friendly staff. Sue was absolutely outstanding with service, very approachable and helpful. Food was lovely. Thankyou to all staff there.

Great family friendly place Food was on point and staff were quick and friendly Highly recommend 👌

Bec was an absolute treasure and her customer service is absolutely impeccable.

Amazing food and service from staff member Rebecca. Would definitely recommend. A Very welcoming making us want to come again.

Shaun served us at the carvery today and was a delight. He went out his way to make sure all our expectations was met and even had good sense of humour. His roast potatoes was definitely something to come back for

We came into for a family catch up we was served by a very polite man called Shaun he made are experience very pleasant ****

Booked online without any trouble. Requested a quiet corner as meeting friends and we needed a good catch up! Seated where requested which was marvellous. Combination of face to face ordering at the bar and using the QR code. Very speedy service which was brilliant. Kind and polite staff, willing to help and check in. Nice atmosphere. Clean and welcoming. The 30% offer and the different daily meal deals really do make this place value for money. We will be back!

Booked a table of 12 for a notable birthday last night. when we went to order it didn't look too busy but I asked what the wait time was, after checking we were told 30 to 40 mins, (not too bad) so we ordered and went to sit down and chat, a couple of minuets later a waitress cam to say sorry but there would be at least an hour or so wait, a bit disappointed but as we were all chatting it was OK. just over an hour late 1 waitress was bringing 12 meals out, my steak was just warm, no steak knife which I had to go an ask for, no offer of any additional condiments so again I had to aske for salt and brown sauce, not after service check was done, a couple of other people commented that there food was not practically hot, so try and find a waitress and let my meal get even colder or just eat it whilst it was war. definitely not a good experience again.

The Alders is a great place to visit if you have mobility issues. It is on one level with no steps to at the entrance. Very spacious car park with disabled parking. The staff are friendly and always willing to help.

Favourite meet up place with friends

Great Sunday Carvery, A little stingy on the meat, although very nice. Loads of vegetables, cooked spot on! All in all very nice!

Rubbish food was cold staff was moaning girlfriend had to go up twice about lemonade as it was just fizzy water this place has gone way down hill will not be coming back

Staff didn't want to do anything hiding in kitchen food was cold my girlfriend had to go to bar twice about lemonade as it was just fizzy water table coverd in plates had to sort it myself guy serving carvery didn't have his beard coverd and kept scratching it into the food never going again nasty place

Lovely place. Carvery was excellent

Becky who served us to take our order was lovely and polite. Nice and welcoming. Nice food

Went this evening for a gathering which was pre-booked, as were a few other gatherings. The staff did not stop all evening as it was very busy, but food service was slow and we had to ask about some puddings which had been forgotten. The food was average, but it wasn’t overly expensive either. The carvery seemed a hit with a lot of customers. They just needed more staff as the 3 ladies working were over stretched, but remained very friendly and professional.

Always a lovely Carvery. Staff are always friendly and professional from the Mangeress, to the Bar and Catering staff.