GastroRanking-logo
whatsappWhatsapp
phoneCalldesktopWebsite
menuMenu
bookingBooking
4.2

Based on 2.981 opinions finded in 2 websites

site_photo4

Nº 2330 in 7028 in City of London, Westminster

Nº 343 of 1079 Other cuisines in City of London, Westminster

CUSTOMERS TALK ABOUT DISHES WITH..coolroundchickenpay

comment_iconOpinions

I had the most incredible experience! The service was outstanding, with a lovely waitress offering us to take our cocktail vessels home as souvenirs—how cool is that? The Dead Red Zombie was a highlight, especially with the dry ice; it felt magical! Plus, the atmosphere was lovely and everything was spotless. Honestly, I can't wait to return and try more from their menu!

site_logo

Kelly Ramsay . 2025-04-19

MORE AT Google

Excellent cocktails with the best service in a stylish ambience.

site_logo

Thoralf Schade . 2025-04-19

MORE AT Google

Drinks were absolutely lovely and the boy who served us jay, gave us the best welcoming and was so kind.

site_logo

Millie Digby . 2025-04-15

MORE AT Google

The atmosphere was very lovely, the drinks were delicious and the staff were so welcoming. Jay gave us the best time! 10/10 service

site_logo

Freya . 2025-04-15

MORE AT Google

Came for a date night with my partner for drinks and a meal, We chose to come to The Alchemist due to it being a more premium venue and I had heard good things about it online, That was not the case for our experience. When we went inside there was no one at the host station and no signs saying wait to be seated and no one around to let us know how it works here, Only a few staff members stood in a corner talking, Unsure of whether to wait or seat ourselves we sat at an empty table and opened a drinks menu, The staff had been staring at us with a judgmental look so we stood up and waited at the host station again. About 5 mins after standing at the host station a member of bar staff had to shout for someone to come and seat us, Where the members of staff whom were talking to each other looked at us as if we were a disruption to their shift and unhappily walked over to us, And then sat us in the same table we had previously took upon ourselves to sit at. After looking at the menus we had decided what we were going to order and was waiting for someone to come over to take our order. At this point 3 members of staff were now stood at the host station talking to each other quite loudly and unprofessionally, Easily disrupting the dinning experience others were trying to enjoy. We had tried to get a servers attention and made eye-contact with them on several occasions where they would continue with their conversation. We waited for roughly 15 mins before one of our many servers of the night came over to take our order, We placed our drink orders and when it came to ordering my meal, I had asked for a burger with a special request to take off the sauce and pickles. The waitress looked so disturbed and said "Oh, right" then I felt quite unwelcomed and uncomfortable at this point to which she responded with "Yeah, That's fine" then paused awkwardly and said "We can do that". It felt so judgmental and like it was a pain for her to have to add a special request to the burger. Once we had ordered it took about 10 mins before receiving our drinks where they were just shoved onto the table and the waiter left as quickly as possible to go and resume her conversation with other members of staff. Once our food arrived it was server by another server, He was lovely and you could see him rushing around the whole time we were there, he was constantly working whilst everyone else stood around doing nothing. However because he was the only person doing anything he did rush off quite quickly, But he was not in the slightest rude like the other 3 members of staff we had dealt with that night. Once I was finished with my meal, the one lady had come over to ask if everything was okay with our meal and if she could get us any sauces or anything, However I had already eaten my entire meal as it was a good 15/20 mins before a checkback was made, We saw another couple seated next to us who was also here for a meal and drinks however after the service from just their drink order, and the fact no one came back to ask what food they would like to order, They left. We then had to wait around for another good 10 mins of us trying to get someone's attention so we could pay the bill and leave, We had to go up and find someone to let them know we would like the bill, It then took another 10 mins before we received our bill. We intended to stay and to spend a lot of money that night on cocktails however due to the experience we had, We just wanted to leave as quickly as possible. Overall it was a terrible experience and I will not be returning or suggesting it to friends or family as I would never wish that service on anyone. I don't usually mind a bit of a wait especially if it is busy, However it was a quiet Sunday Evening with only 4 tables in the "Dining" section of the bar, And 5 members of staff running this section. A service charge of £7 was insane for the level of service we received, I would have had better service at a Wetherspoons.

site_logo

Lewis Howarth . 2025-04-14

MORE AT Google

Came in today with my partner for a date night to celebrate a special occasion. The doorman was very pleasant and had a laugh with us on entry. When we entered, there was no one who welcomed us, or told us if we had to wait to be seated, so we took a seat in which seemed to be the restaurant area. We started browsing the drink menu and thought that someone who had seen us would bring food menus over. We waited another 5 minutes before standing up near the bar, and a member of the bar staff just shouted "Someone to the host station" (Which we didn't even realise was there at this point), which was when we were greeted with a small hello. When prompted if we were ready to order, we asked for a few more minutes as was still looking. When we were ready, we closed the menus and waited for one of the 4/5 people walking around to take our order. After about 10-15 minutes of us trying to visually signal a server, we ordered. The venue at this point was rather quiet, with only 3 other tables in use that we could see of. We ordered our drinks, and when we ordered our food, my partner had the chicken burger, but asked if it was possible to not have the sauce or pickles as they don't like them. The server did a bit of a little laugh, pulled a bit of a smirk and said "Yeah, sure, that should be OK", but felt a bit mocked and judged by the request. We waited about 10 minutes for our drinks to be bought over. The drinks were nice, so couldn't fault the bar team for this as the cocktails were great. Whilst waiting for our food, a couple had been waiting around about 15 minutes to put in their order as well, a server went to the table next to them to see if the table had finished eating and clear the plates, which they said they hadn't and went to walk away, the lady on the table had to visually communicate to her that they were ready to order. They only had drinks and left. The staff seemed more interested in hiding away at the side counter near the stairs to the toilets, and by the host station to other staff members and what seemed to be off-shift staff members, or taking selfies behind the corrugated glass behind us near the till, or just simply being on their phone instead of working. Our food came, both our fries were luke-warm at best, and one of my pieces of chicken was a bit soggy underneath which wasn't nice. Throughout our meal, we kept getting looked at by a staff member which made us feel rather uncomfortable as we were trying to enjoy a nice evening, but couldn't as felt like we were being judged the entire time and just wasn't a pleasant experience. After my partner had already finished their food and I was about to finish mine, someone came over and asked if everything was OK, because we had basically already finished, we didn't bother mentioning a small detail about the fries, as we already felt like we had imposed somehow. After we had finished eating, we decided that instead of staying for a few more cocktails after as we had planned, we decided we were just going to pay and leave. A lady with a clipboard showed up and asked them to clean in places, which took attention away from the tables, so when we finished, we decided to get the bill, but had to go and find a staff member in the end to ask for the bill. - The bill came almost instantly by a different staff member, and almost the second they walked away, another different staff member came over with a card reader, like they just wanted us to go as soon as possible. We noticed that there was a 12.5% service charge, which I thought was definitely not worth it for the "service" we were provided with, but just paid it as couldn't be bothered to have it removed as just wanted to leave as quick as possible. I have been in to a few Alchemists a few times in other places, and never have I ever had such a poor experience. I work in hospitality myself and am disappointed by the service provided to us tonight. We usually go to All Bar One, but thought a nice change would be good, but going forward we are just going to continue to go there instead.

site_logo

Cal Inglut . 2025-04-14

MORE AT Google

Karim and Berenice impeccable service and attention . They made me feel really special on my birthday and all of the food and drinks they served were totally on point. I will be back to the Alchemist 100% for sure, in fact I feel it will have to be one of my go to places...somewhere with gluten free AND vegan/veggie options and so divine tasty ...thank you thank you thank you!

site_logo

Dionne Eleanor Reid . 2025-04-04

MORE AT Google

Berenice and Karim were AMAZING in their service. Soo attentive and so loving. They made me and my sister feel welcome especially as it was her first time trying the new things off the menu. Creds to the chefs as well! Thank you soo soo much again for making a loving experience.

site_logo

Duval Reid (ThisisDuvz.) . 2025-04-04

MORE AT Google

Too much experience for tasteless drinks, but good food :)

site_logo

Paulo Farias . 2025-03-30

MORE AT Google

Nice place but the music was too loud for m'y taste. The cocktails we're good though

site_logo

Kevin Loiseau . 2025-03-30

MORE AT Google

Cocktails that bubble and fizzes. With fun staff and a busy, buzzing atmosphere that doesn't fizzle!

site_logo

MelodeeS . 2025-03-28

MORE AT Google

Good service, we didn't eat, we just had cocktails but good service.

site_logo

clive Thornley . 2025-03-25

MORE AT Google

Made reservations for a date night with my husband. Our initial server Jay was phenomenal and he ended up going on break. That’s when the service went completely downhill. We waited almost 15 minutes for our second round of drinks to be delivered to our table, all the while I could see them sitting on the counter ready to go within a few minutes of ordering them. Asked for the dessert menu only to have it delivered to our table almost 15 minutes later. We ordered dessert and coffee at the same time and our coffee came 15 minutes after our dessert. Our one particular server out of the six that we had throughout the entire night just kept forgetting about our table. However, the food was spot on. Absolutely delicious. Just horrible, horrible service. $250 dollar bill was definitely not worth it.

site_logo

Ashley Kozbur . 2025-03-23

MORE AT Google

When you go here you go for the experience and the staff and both are fantastic. We went in the late afternoon and it was not too busy. It is a bit expensive but you get what you pay for

site_logo

Merijn van der hoeven . 2025-03-21

MORE AT Google

Very good atmosphere, delicious food. I definitely love Bang bang salad with chicken!

site_logo

Jana Szidorova . 2025-03-20

MORE AT Google

Gimmicky & cocktails were not great. No-one cleared our table before we sat down, & even when we got our drinks, they still hadn't so we asked someone. Assume it's bar service because no-one took our order. Cocktails were not good, mine just tasted of cheap whisky, & my friend's in a pipe was basically a tiny drink. It felt like a dressed up Wetherspoons, I'm sorry to say. Would not go again.

site_logo

Tigershout . 2025-03-19

MORE AT Google

One of the most beautifully presented squid dishes I have encountered alongside great service from the entire team

site_logo

andre Gregory . 2025-03-19

MORE AT Google

We just had a drink here. Very nice atmosphere.

site_logo

Michelle B . 2025-03-18

MORE AT Google

All the team were brilliant The atmosphere is excellent Bobbi is an amazing server - really knowledgeable and helpful

site_logo

ruth baird . 2025-03-14

MORE AT Google

Camahri was amazing, will be back !

site_logo

Kamila Amer . 2025-03-06

MORE AT Google

I had a great time at The Alchemist today, I was served by a young man named Kamari he was very friendly and he recommended me some really good rum based cocktails. Had a fun time and wonderful service. Definitely Recommend!

site_logo

Cecilia Philip . 2025-03-06

MORE AT Google

Primera visita a este restaurante antes de ver comedia en el Teatro Soho. Los dos comimos el sándwich de carne con patatas fritas y una botella de Sauvignon. La comida superó las expectativas, era sabroso y lleno y muy bien presentado. El ambiente y el servicio era bueno, así que sin duda volvería a visitar cuando en la zona.

site_logo

Sue H . 2025-03-05

MORE AT TripAdvisor

After we were at The Alchemist Monument, we wanted to visit here again after going to the theater. Unfortunately we were ignored for 15 minutes. We were obviously seen, but simply didn't react. After we clearly drew attention to ourselves, someone took pity. Unfortunately only to be told in a really rude manner that drinks are only available at the bar. This wouldn't be a problem in itself if it had been pointed out to us in a friendly manner and earlier. So we left without a drink.

site_logo

Michael Engelhardt . 2025-03-04

MORE AT Google

Exorbitantly poor and unmotivated service. We wanted to try another Alchemist after an excellent evening at the Alchemist in the Monument the night before. We were ignored as soon as we entered the bar. The member of staff cleaning the table next to us neither greeted us nor pointed out that only self-service was available at the bar. His colleague did so unkindly when asked.

site_logo

Ich bin . 2025-03-04

MORE AT Google

Always a cool place selling amazing science-like cocktails

site_logo

Damian Worsdall . 2025-03-03

MORE AT Google

Amazing cocktails. A lot of effort and thought is put into each drink. Simply mesmerising to watch the trained and friendly staff work their magic on your drinks.

site_logo

Krupa Nayee . 2025-03-02

MORE AT Google

I love the alchemist, I personally prefer the one in Canary wharf, this one in covent garden is too hectic and noisy. The food and drinks are amazing

site_logo

Nikola Doanova . 2025-03-01

MORE AT Google

A very elegantly furnished bar, super friendly staff and mega creative cocktails and some including a little mini show!

site_logo

A J . 2025-02-28

MORE AT Google

Great place for unusual drinks & food is nice Could be darker in colour for experience earlier in the day

site_logo

bev Johnson . 2025-02-27

MORE AT Google

Don’t bother booking for bottomless brunch if you expect more than 3 drinks… Booked for a table of 10 for a joint 30th birthday. First off was told we could put up our tiny balloon and had to keep it under the table. We booked to start our bottomless brunch at 1pm. Was not even acknowledged by a waiter until 1:30. When we finally got the attention of a staff member who really didn’t look happy to be there. We waited 20 minutes for our first round of drinks. To then have to wait another 20 minutes to have our second order taken, to then wait a further half an hour to receive our second round of drinks… not really giving bottomless. We asked for water at the start and never received. We were sat round the back of the restaurant with many other full tables and once in a blue moon would see a staff member pop their head round and then quickly disappear. At least twice we had to get up from our table to find a waiter to take our order. the main waitress we had who was quite young would continuously stand with her back up against the wall near the entrance to the bathroom stairs avoiding all eye contact with any of the tables in her area. We asked to have our 90 minutes bottomless brunch extended as we were not happy with only receiving to cocktails by the time it was up. We then received 1 cocktail within the extra half an hour after complaining multiple times. After we had our food our dirty plates were left infront of us for 30-45 minutes when we tried to stack them ourselves to give us more room, the same waitress came over and basically told us off for doing so. Anytime we had a new drink brought over the empty glasses weren’t cleared so we had a lot of little pouring glasses that pared with some of the cocktails scattered over our table. So we thought it would be okay to just Neatly place them on a large plate standing upright so they wouldn’t be damaged. The waitress was not happy with this and showed this in her attitude, only then did she get her back off the wall and eyes off her phone to come clear our table. The waitress liked to remind me that it was a Saturday, even though it was early afternoon and really not that busy. I told her if you cannot keep up with the demand of a bottomless brunch then do not advertise or offer it. We ended up saying we will not be paying for bottomless brunch and will instead pay for the brunch and 3 cocktail deal as that is what we received. The waitress with a very emotionless face went to get her manager. The manager was friendly but that obviously doesn’t know how to manager her staff. We had back and forth with the receipt 3 times because they for one didn’t take the bottomless brunch charge off after agreeing with doing so. The second the didn’t take off the £110 deposit we had already paid. And the 3rd to remove the service charge as we badly received any service…. Paid and couldn’t wait to leave. The only upside was the food was decent. Huge shame about the lack of service and poor management. Worst bottomless brunch Iv been to.

site_logo

Lauren M . 2025-02-24

MORE AT Google

Great drinks, on the pricey side but you are paying for the drink theatrics and service. Didn't try the food but had a good offering.

site_logo

Lizzie Glazbrook . 2025-02-23

MORE AT Google

I popped in for a meal recently, and it was absolutely top-notch! Duval, our host, was fantastic—his food and cocktail recommendations were spot on, and the service was impeccable throughout. The food was superb, from the crispy onion rings to the delicious Katsu curry; everything was served quickly and tasted amazing. With a great atmosphere and well-crafted cocktails, I can’t wait to come back for more! Highly recommend this place for a lovely night out!

site_logo

Anna leyden . 2025-02-22

MORE AT Google

This is a fun spot, very busy had a table booked and table was ready on time. Drinks came to the table, food was a good flavour. Cute and quirky serving plates and cocktails. Great friendly service for Thursday drinks.

site_logo

Maria . 2025-02-21

MORE AT Google

Sly buggers added £7 SERVICE charge to our drinks bill had to get manager to remove it...bit naughty

site_logo

Christine Hodgkinson . 2025-02-21

MORE AT Google

Excellent service and cocktails The menu also offers mocktails and differentiate vegan and non vegan things I’ve tried the food as well and was ok

site_logo

M Belen . 2025-02-21

MORE AT Google

Came here for my best friend’s 21st birthday and Curtis B brought the vibes such a lovely guy Thank you ;)

site_logo

Aby Linge . 2025-02-20

MORE AT Google

Tempura rebozado pescado y patatas fritas. Muy mal. Masa fibrosa de gluten. Personal agradable, no muy atento. Nunca volvería a ir.

site_logo

MargotCentury . 2025-02-19

MORE AT TripAdvisor

Food was delicious but portions a bit small. The drinks were fun but some were very small. Staff was very friendly. Problem: only 1 server for all tables in the back. We had to wait long to order food and drinks, especially after ordering food. The service charge (30 pounds) was way too much for the lack of service.

site_logo

Daniel van der Linden . 2025-02-19

MORE AT Google

I had my birthday dinner here with a lot of people and The Alchemist were just amazing. Staff were lovely and very helpful in what was a stressful situation with 14 people drinking, eating and celebrating but they all did it with a smile on their face. The Alchemist never fails to impress anyone I take to their restaurants. Thank you for giving me a great birthday!

site_logo

Ollie Storey . 2025-02-17

MORE AT Google

Karim was so lovely and friendly throughout our whole first experience at the alchemist. He made it an amazing experience. Drinks and food were unreal, service was perfect would defo recommend!!

site_logo

holly . 2025-02-15

MORE AT Google

Service was great, drinks and most food was lovely. Really shocked and disappointed at the steak. My partner got the steak which was smaller than the palm of my hand and cost £30. Do not get the steak!

site_logo

Amy L . 2025-02-15

MORE AT TripAdvisor

Lovely friendly staff, service was good as lots of staff around doing various things. Food was great definitely loved it we had a selection of sides and starters to share 😋....music was loud so felt like we were shouting to speak to each other. Other than that great day.

site_logo

Jas Gill (Jas) . 2025-02-14

MORE AT Google

A fabulous evening with great drinks and wonderful service from Berenice. Some brilliant recommendations for drinks and a lovely meal.

site_logo

Ben Judah . 2025-02-13

MORE AT Google

The alchemist is always a vibe. In this particular location, the service can be iffy sometimes in my experience.

site_logo

Kulin . 2025-02-13

MORE AT Google

Fabulous experience. Staff are awesome. Fairly priced. Good quality cocktails.

site_logo

Beccy Roberts . 2025-02-13

MORE AT Google

Previously had gone to alchemist in another location and found it very enjoyable. However I found that the service here was very poor. It wasn’t busy and we had been ignored for close to 30 minutes. Once we got our orders taken it arrived fairly quickly and was nice. However when we ordered our second drink it never arrived after another 35 minutes. Which is when we then decided to leave and get our bill. With the server completely ignoring that we had previously ordered and not received our drinks.

site_logo

teresaoleary27 . 2025-02-12

MORE AT TripAdvisor

Absolutely brilliant! You definitely get more for your money than other bars doing 2 for 1 on basic cocktails. They taste amazing, are fairly strong, and the theatrics are top notch. The lad serving us was like a machine and never faltered! He was certainly in the zone and such a lovely guy (moustache, slipknot top - sadly I didn't get his name). It was such a great experience and I hope to be able to visit again.

site_logo

Beccy R . 2025-02-10

MORE AT TripAdvisor

The best cocktails, even better service. we go to the alchemist a lot and Joseph went above and beyond to make this experience one of the best. Letting him choose our drinks, he killed it every time. Joseph now knows my drink preference better than my best friend! Run don't walk here....

site_logo

lindsey carmichael . 2025-02-09

MORE AT Google

Fun cocktail bar! Unexpected drinks and entertaining bartenders

site_logo

Ligeia Lugli . 2025-02-06

MORE AT Google

Was really looking forward to coming here after getting a voucher for Christmas. Arrived at 1pm. 1 person serving the entire back area of the resturant where we were sitting. Ordered food and drinks. Food eventually arrived after 30mins. The first drinks arrived 5 mins after that. We ordered another round at that point, which arrived 20mins later. Food was average, at best. Little things, like water bottle not filled up and dirty plates left for ages. Then there is a service charge put on the bill! What service?

site_logo

Neil McIntosh . 2025-02-01

MORE AT Google

Terrible service. 1 member of staff serving the whole restaurant. Waited almost 40 mins for our first drink order to be delivered. No apologies. Had to continually ask to order a drink and they took ages. Food was like warm. Very disappointing. Not worth the service charge!

site_logo

G T . 2025-02-01

MORE AT Google

Food is ok, cocktails served very nice and impressive but its not an upmarket restaurant if you seek for such.

site_logo

Or Azarzar . 2025-01-31

MORE AT Google

2 bar staff working at the bar on a Friday night… not worth it unless you wanna wait 30 mins for a drink

site_logo

dilan gohil . 2025-01-31

MORE AT Google

Magical experience. The servers were lovely and the cocktails were spectacular

site_logo

Anne-Gaëlle Léon . 2025-01-30

MORE AT Google

Really stellar experience here The drinks are very tasty and the vibe was great Simone in particular made our evening one to remember. She Helped us find what we would enjoy on the drinks menu and delivered top service with a smile. Would recommend and will defo be back to try the food!

site_logo

Ffbn . 2025-01-29

MORE AT Google

Great place and brilliant service. Well worth checking out, and our waiter was really lovely

site_logo

Dave Chawner . 2025-01-27

MORE AT Google

Perfect service from a very nice guy from Caribbean with excellent speaking skills in Italian, English, Spanish and Portuguese. Food was amazing and cocktails are their plus🔥

site_logo

Luca Armanni . 2025-01-26

MORE AT Google

Came for a few drinks, loved all the drinks, delicious and artistic, the food looked good but we had dinner plans , so didn't eat anything.

site_logo

Joniele Wyn . 2025-01-25

MORE AT Google

Went out for my birthday and had fun with my wife and friend. Great atmosphere so much fun and great drinks.

site_logo

Adam Dotan . 2025-01-24

MORE AT Google

Really upscale, classy decor inside. Bartenders were very friendly and drinks taste as good as they look. Would definitely go back. Didnt have any food so cant comment.

site_logo

franashly . 2025-01-23

MORE AT Google

Really cool drinks experience, where they have some truly unique cocktails and mocktails and definitely make a great effort in the presentation. The food was also decent, enjoyed the Truffle Tater Tots and Prawn Lollipops, and they were good portions for sharing a few dishes between people. Super friendly staff, we were very well taken care of.

site_logo

Rafhaan Shah . 2025-01-21

MORE AT Google

I've been to the Alchemist in Berlin several times and I have to say, the store looks impressive in Berlin. In London it looked more like a normal bar or pub. You have the option of coming without a reservation, but then you have to sit in a certain corner. What I found very inconvenient here was that you had to get your own drinks at the bar. This shop actually thrives on visual effects, such as bubbling or smoking drinks. For example, there is a cocktail where the liquid is in a kind of waffle ice cream cone and with the help of a “smoke gun” the ball of smoke is placed on top. Here in Berlin it is done at the table, you can take pictures, admire it and then let the ball burst into smoke. Here the whole thing will not survive the journey to the table. The shop was full, the glasses were very full and you always had to be careful not to spill anything. While in our case one cocktail bubbles for a long time, in London it felt like it was over after a few seconds. On the first visit we had the same cocktail only once with and once without alcohol. I asked three times which was which and in the end I got the wrong one, namely the one with alcohol. You pay directly at the bar, which I think is good, but the music is almost unbearably loud, you really have to scream at yourself. The tables aren't wiped down either, so if you do, it's better to go to the Alchemist in Berlin.

site_logo

Pam . 2025-01-18

MORE AT Google

Drinks come in beautiful presentation and taste like cheap soda , terrible taste of the drinks !

site_logo

maria todorova . 2025-01-17

MORE AT Google

Been here many times and it's always fabulous

site_logo

B v . 2025-01-16

MORE AT Google

It was our first get-together of the year, and everything was perfect. We loved this place

site_logo

Nat D. . 2025-01-15

MORE AT Google

A bustling cocktail bar in Covent Garden with innumerable concoctions offered. There is a food menu, too, but essentially a sophisticated bar…Great enjoyment to be had by all. The staff members are helpful and friendly and produce exciting libations. A great watering hole…

site_logo

Michael Denis M . 2025-01-12

MORE AT TripAdvisor

Wonderful food and drinks too. The atmosphere matches with the bar's concept, it's like being in a different world. Such a pity for the service, it's like you're not welcome. The staff was ill-tempered, personally I didn't feel comfortable.

site_logo

Matteo Salvatore . 2025-01-09

MORE AT Google

Do not go if you or your friends are autistic! They will get overstimulated. Went with some friends for a meal before Christmas. The food was over salted, when we complained about this to our waiter he shrugged and said they got a lot of complaints about that. The music was so unbearably loud that we could not hear the person next to us so had to shout to communicate, so we asked if it was possible for the volume in our section. We were told no and then that it was so loud because everyone was shouting, giving no consideration to the cause of that. Normally with an experience that bad I would have complained and asked for the bill to be reduced due to this but we were so desperate to leave that we just paid it all. Food and atmosphere get 0 stars and service gets 1 for the fact that we were served. None of us had a good time and we will not be returning.

site_logo

Cashel Metzger . 2025-01-08

MORE AT Google

Nice idea and tasty drinks. The glasses the drinks come in are very quirky. Lots of dry ice too for smoke effect. We had a nice time here.

site_logo

Megan K . 2025-01-05

MORE AT TripAdvisor

Lovely staff, really fun, highly recommend.

site_logo

Annette Barnett . 2025-01-04

MORE AT Google

The cocktails we ordered were alright, just too light on alcohol (it happens quite a lot in London though). It was just 7pm and the first drink that I wanted to order was already out of stock, we tried to order the chorizo and cheddar doughballs but those were out of stock as well. We end up getting only french fries. The location is nice but I would not recommend it anyway.

site_logo

Chiara Maria Budano . 2025-01-02

MORE AT Google

Here’s a draft for your Google review: ⭐⭐⭐ I visited Alchemist recently and opted for the set menu. The food was a bit of a mixed bag. The dessert (panna cotta) was the highlight—really well done and enjoyable. Unfortunately, the main course fell short: the steak was overcooked, and the mashed potatoes were served cold, which was disappointing. Overall, the meal was average, but the dessert saved the experience.

site_logo

Kayvan Nazari . 2024-12-31

MORE AT Google

I booked a table for food for me and a friend as a gift and bought a gift card for her to use. When the bill came we were told she couldn't use the gift card for her things and it had to be taken off the total. The food: The food was incredible, reasonably priced and lots of options. I have a few dietary requirements and tend to find it difficult to find something to eat however half the menu was available to me which is quite rare. My friend thought it was a small menu however considering they specialise in the drinks then this is to be expected. The drinks: The selection is large with pages of the menu dedicated to the kind of drink (strong, light, heavy etc) and there is a picture to show what glass the drink will be served in so if you want to go for the elaborate ones then this is very helpful. They are above average in price which is to be expected given the theatrics. When each drink is delivered the server will let you know how to drink it. There's around 8 mocktail options so if you aren't a drinker (or designated driver) you can still join in the theatrics. The service: unfortunately the service was very poor, maybe because we went on a Saturday night however half the tables in the restaurant were empty. We had a lovely lady take our food and drink order at the start, who recommended we do not get one of the drinks we ordered as it is pricey and disappointing which was very appreciated, however we never saw this server again. There was a table next to us who were being dealt with very efficiently however whenever we wanted something we needed to go and find someone / call them over. We had our dessert menus for 45 minutes before someone walked passed so we could grab them to take the order. We asked for the bill before the table next to us however they were paid, gone, and table reset before we had been brought the bill. This was very disappointing but the cherry on top was the automatic service charge that cost £20. Overall it was a good experience however the service was subpar and we don't feel the need to return.

site_logo

Samantha Mortlock . 2024-12-30

MORE AT Google

Night St. I had the opportunity to visit its location on Martins Lane. The venue and music are quite good and in moderation. They have creative cocktails that resemble chemistry experiments. Smoky old fashioned favorite. Basil smash is ideal for those who like slightly sour. Ginger-kick for a long and sweet getaway! I will definitely come again and try different signature cocktails!

site_logo

Ekrem DEMİREL . 2024-12-30

MORE AT Google

I’ve been coming to the alchemist for years and have watched the st martins lane branch slowly go down hill. The staff used to be life and soul of the place fun, informative and helpful. I visited with friends for a Xmas evening out recently and we were all shocked at the negative atmosphere, how miserable and rude the staff were. One young brunette girl in particular behind the bar had the worst attitude and was beyond rude to many people. The toilets were dirty and without toilet roll it was only 6pm so wasn’t exactly late, the floor was sticky and just overall a really rubbish experience. I wouldn’t recommend to anyone as the alchemist has really lost its unique sparkle

site_logo

krystina . 2024-12-29

MORE AT TripAdvisor

Didn’t eat here as we had to leave due to the music being too loud. We waited about 10 minutes to be seated as one of the workers was taking a booking the whole time we were standing there. It was very busy so unfortunately they must have been understaffed. The managers should anticipate these times and schedule in some extra help for them. We asked to be seated further from the music speakers than the table we were originally given, but the music was still blaring so loudly we couldn’t have a conversation. I really think for the dining experience here to be improved the management should allow the chatter to fill the room rather than drowning it out with loud music. The “chicken in a basket” dish that we saw on another table looked super cool though.

site_logo

Freya H-W . 2024-12-25

MORE AT Google

Brilliant venue to enjoy Christmas cocktails Ask for Alexis she is a wizard at making fun cocktails

site_logo

Tarsem Bains . 2024-12-21

MORE AT Google

Such a dreadful place honestly. We went there last year with a group of friends to celebrate New Year’s Eve and we were kicked out 1 hour before midnight just because someone from the staff had missed to “extent” our dinner reservation for drinks, even though, we have had it organised 3 months in advance and had been in touch with their reservation team to confirm the booking.. They almost ruined such a special occasion for us. Luckily, we ended up somewhere better, having real fun rather than being in that tourist trap.. ps: their festive cocktails smelled and tasted like a toilet air freshener

site_logo

Maria Yaneva . 2024-12-19

MORE AT Google

Went for Christmas do with work colleagues. Service was good but food was too salty. Fish and turkey in basket were too salty.

site_logo

Neg . 2024-12-19

MORE AT Google

We booked here for a works meal. Amazing range of cocktails, some of which are very interesting indeed! Very busy on a Thursday evening in December, definitely need to book in advance. Staff were great, although there was a wait on the cocktails (they did need a lot of prep time so it's understandable!). Food was good, however the main (Turkey in a basket) was VERY salty! Overall a good visit!

site_logo

Mark Stanborough . 2024-12-15

MORE AT Google

Absolutely love this place, the vibe is wonderful and the food is delicious. London prices obviously and can get a bit loud in peak times, but really wonderful venue, with attentive staff.

site_logo

Sarah Reinbach . 2024-12-15

MORE AT Google

We came on Friday December 13 and I sincerely recommend this establishment where the staff is great, the cocktails are incredible, I have never had one like that and the meal is very good. Very pleasant during our stay in London.

site_logo

emilie ASSENARD . 2024-12-15

MORE AT Google

Super loud. Wrong order. Food was so so. Not what I was expecting at all.

site_logo

Christiana . 2024-12-15

MORE AT Google

All is great. Omuwunmi is great. Theatrical all.

site_logo

Levent Erkan . 2024-12-14

MORE AT Google

Cocktail presentations are great

site_logo

İpek Sefer . 2024-12-13

MORE AT Google

Biggest scam ever! I ordered the Levitating One cocktail and it was the most worthless 25 pounds I have ever spent. It was served on the bar and the levitating device was used just for one moment, just to take the glass from the bar. You cannot take the device to your table ! Containing blue label was just an expensive joke full of ice....

site_logo

Νίκος Κούκος . 2024-12-07

MORE AT Google

Feels a bit big and generic for the intimate vibe a good cocktail bar really needs, however it is a chain, and given the location they will need a large volume of customers to survive the rent. The service we had was absolutely flawless. Stick to the traditional cocktails rather than their weird concoctions.

site_logo

Rachel R . 2024-12-03

MORE AT TripAdvisor

Brilliant, staff were accommodating, friendly and funny. The food was just incredible i will be thinking about the French dip sandwich for a long time and the cocktail was yummy too! We both removed things from the dishes due to preference and they had no issues adapting. they were also allergy conscious too. There is a photo booth downstairs by the loo for £5 you get one print and a QR code to download a digital version so well worth it. Will absolutely be going back. It was a bit loud to be honest the music was too loud to really talk over but you adjust after a bit. it was quick and yummy.

site_logo

Charlie H . 2024-12-02

MORE AT TripAdvisor

I’m trying to visit all the alchemists and this was number 15. First time sampling the beer and wasnt bad. Bar service was lovely the staff were very helpful and welcoming

site_logo

Claire P . 2024-12-01

MORE AT Google

Great tunes friday and Saturday and brilliant service

site_logo

Stephen Parry . 2024-11-30

MORE AT Google

Love this place!!!Best cocktails!!!

site_logo

Anna Iuliano . 2024-11-28

MORE AT Google

Just WOW, every year the ladies from our family meet in London to look at the Christmas shops. We chose The Alchemist as its nice and central for Selfridges, Fortnum and Mason etc. Can I just say a massive thank you to Jordan who really looked after us throughout our stay with you. Nothing was too much trouble and the food and cocktails were delicious. Such a lovely place, we will definitely be returning next year or next time we are in London. Thanks guys.

site_logo

linzibrandon . 2024-11-25

MORE AT TripAdvisor

Lovely interior, food was lovely and great music. However, it took ages for order to be taken, with the neighbouring table who arrived after us, eating before anyone came to take our order. Food took ages to come out and we had empty glasses waiting to order a refill. We had gone there for the cocktails but no creamy ones on the menu and the pina colada was so strong, I couldn't drink it. Even the waitress admitted they were really strong which could have been mentioned. I asked if the bar could weaken it but it made no difference and wasn't taken off the bill which was disappointing.

site_logo

Alison . 2024-11-24

MORE AT TripAdvisor

THE most amazing cocktail bar ever!

site_logo

Lisa Boundy . 2024-11-24

MORE AT Google

Sulky bar girl. Lovely cocktails. Great location and great decor. Classy and expensive. Just spoilt by attitude of waitress who couldn’t be bothered to smile or serve but stoked for a big tip.

site_logo

Victoria . 2024-11-21

MORE AT TripAdvisor

Went for a date night with my beloved wife and tried the Christmas Menu, a must have! Nina gave us the most amazing service she deserves a pay rise!

site_logo

London Traveler . 2024-11-21

MORE AT TripAdvisor

All good, choice of drinks. Lots of cocktails are available. £23 quis for a cocktail and a lager.

site_logo

pooldave180 . 2024-11-19

MORE AT Google

I always trust the alchemist bars to deliver delicious and dramatic cocktails! This one didn't disappoint- it's also good to follow the flavor cues in the menus to try new ones, but their classics are just as good. I noticed the prices in London are £2-£3 more expensive than those in edinburgh, though.

site_logo

K Does Things . 2024-11-18

MORE AT Google

Amazing service from Curtis made this evening unforgettable. Thank you :)

site_logo

Jakub Jedliczka . 2024-11-18

MORE AT Google

Fantastic food and great staff (Berenice was an absolute star).

site_logo

Roy Hardie . 2024-11-15

MORE AT Google

Similary restaurants in London

restaurant_img
4.2

325 Opinions

location-icon120 Baker Street, London W1U 6TU England
Other cuisines
outdoor_seating_260984takeaway_260984delivery_260984

staff very nice and patient and service very good and food very nice and allow customers read newspaper or working underground floor never push customers out, and very clean and staff very kind to everyone!

restaurant_img
4.2

1057 Opinions

location-icon38 Maddox Street
Other cuisines
outdoor_seating_305483takeaway_305483delivery_305483

Nice boozer, not a fantastic range of beers, but a few options along with the usual fare. Didn't try the food, but it looks pretty good.

restaurant_img
4.2

803 Opinions

location-icon3 Shepherd Street hepherd Market, Mayfair, London W1J 7HL England
Other cuisines
outdoor_seating_242302takeaway_242302delivery_242302

Avocado toast is one of the best in London

restaurant_img
4.2

434 Opinions

location-icon5 Lisle Street Leicester Square
Other cuisines
outdoor_seating_309602takeaway_309602delivery_309602

Brad was a breathe of fresh air so lovely and so attentive i miss him I wish I could take him home xoxo

restaurant_img
4.2

841 Opinions

location-icon31 Gresse Street
Other cuisines
outdoor_seating_305580takeaway_305580delivery_305580

Meggie is the star of the show! She’s always the highlight of my visit. Drinks are a bit spenny but honestly given the warm atmosphere and consistently good vibes I’d say it’s worth it. The cider is delish. No frills in the best way possible. Always my top pick for the area.