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3.5

Based on 218 opinions finded in 1 websites

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Nº 391 in 491 in King's Lynn and West Norfolk

Nº 101 of 131 British in King's Lynn and West Norfolk

CUSTOMERS TALK ABOUT DISHES WITH..hamladymeateggsausagecoffeecookedburntcakepotatoesoldchocolatepievegetablesmustroastbaconsaladcreamquiche
Score
OpinionsNoteTripAdvisor2183.5

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First visit for along time and it will be our last we bought an £11-50 breakfast and the bacon and egg was not cooked properly beans just poured on top of it all also bought quiche and jacket potato the potato was hard and inedible and too much salad on the plate I wanted to complain but my partner didn’t and just wanted to leave we live in downham market so it’s quite a treck for us I know we only spent £22 but we are pensioners and have to look out for our money and this is not money well spent thank you for your time to read this Jean slater 01366384915

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Jean S . 2024-10-14

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Lovely coffee shop- great coffee and delicious scone. But what a great pity I can't take my daughter there -- she's VEGAN! In this day and age of alternative diets, it is a big shame there aren't at least a few vegan options in the cake section.

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SuziM7 . 2024-09-17

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We stopped here for tea and cake. The selection of cakes was fantastic, however when I asked which were dairy free or vegan I was told none. One server offered me a gluten free cake but didn't know if it contained milk and I had to prompt them to find out. The upshot was that they have no milk free (or vegan) cakes or snacks, which is a shame. I dare say they lose custom because of it.

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Lesley A . 2024-08-21

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Was rather disappointed with our meal. The place was clean and friendly staff but the food was a let down to how I remembered it from a few years back. I fully understand that prices have gone up and am happy to pay just over £12 for a lunch. However when ordering ham egg and chips I didn’t expect such a small portion. We were given one egg, one small slice of ham and about 10 chips. The food was good quality but not worth that much money. We all decided to have cake and that was also a disappointment, very dry sadly!

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Carolyn G . 2024-08-17

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We've been coming here for years and the quality of the tea is great. A good-sized pot and plenty for extra cups. Sadly, however, the quality of the cakes has diminished dramatically. I used to have a flapjack as I was assured it was made with butter. It probably is but one of the options was to have chocolate on it. It's cheap, nasty cooking chocolate that tastes awful. I have more recently opted for a cheese scone having also tried the date and walnut. Both now are way too large, under-cooked and stodgy. I had to leave some of mine today as it was sticking to the roof of my mouth. They're bland too. The portion sizes of the cakes is far too large, too. Come on, Thaxters, this is not the quality we came to expect!

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Frostiepops . 2024-08-07

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Lovely cup of coffee with lovely large slice of cake. Staff friendly , good price would certainly come back again. Had a look on their menu pkenty on offer. Just one suggestion would be to offer different size cups of drinks

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Fiona M . 2024-02-10

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It is so good to have hot ( and may I add, delicious) food served on a hot plate. I am a slow eater but my last mouthfuls were not lukewarm like in a lot of places. Also coffee is very good.

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SuziM7 . 2024-01-03

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We had booked an afternoon tea and were greeted by welcoming staff. The coffee shop was clean and looked amazing with their Christmas decorations. We had a good selection of freshly made sandwiches, gorgeous sausage rolls and quiche and a fantastic choice of cakes and scones. The staff were attentive to our needs and couldn’t do enough for us. Highly recommended! Thank you ☺️

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Steph H . 2023-12-14

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I have to say this was a poor Sunday lunch - is everything pre cooked? Food was lukewarm, and Yorkshire Puddings were cold and the meal was just not enjoyable. i know a neighbouring table sent their food back as it wasn't hot. Normally food here is fine but a lot of room for improvement

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Nigel M . 2023-12-04

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We visit for tea/coffee and cake as we are locals. There is always a good choice of cake. As others have said, the meals are not as good as they used to be. Come on Thaxters...you can do better 👍

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jacquelinem490 . 2023-11-11

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Stopped off whilst passing through and grabbed a bite to eat. We both had quiche with salad, the brocoli/stilton snd the ham/cheese/tomato quiches were delicious. The salad was very standard/bland but fresh. Waiting staff were very attentive and polite.

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Cruiser56558452757 . 2023-09-16

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Stood waiting for ages to be served, the ‘girl’ kept asking the other girls for help ! It was painful & it was not busy ! Walked our & went to Heacham lavender which was 1st class

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stevecK1501YA . 2023-08-09

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Breakfast here used to be so good!! Sadly no longer. Awful cheap sausages - steamed bacon so our plates were full of water! Waste of 10.95 each! Flies everywhere & tables sticky. Toilets need a deep clean including doors which are filthy. Such a disappointment- won't return.

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P561CAsharonp . 2023-07-10

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We’ve been here before on numerous occasions but my wife and I went today for an afternoon tea to celebrate our wedding anniversary and it was absolutely outstanding!!

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Navigator45788588342 . 2023-06-10

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Stopped by on way home from the coast and we like thaxters garden centre. I am so disappointed. Firstly the place is filthily I was wiping dirty and dust off the walls! There was coffee stains up the wall clearly not been cleaned in a while. Staff member a male had very little enthusiasm about his job. I asked him if he had any dairy free or vegan cakes he looked at me like I just committed murder. I asked for a glass of apple juice he pointed at fridge. Not ideal

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Mahala C . 2023-06-09

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Stopped off for a quick sandwich lunch on our way to the coast. Enter to find a cabinet of cold drinks, a cabinet of cake, a board for breakfast items and another for main meals. Had to ask at the till if they did a sandwich. Server pointed to an A5 menu just below the till which was clearly designed to push people to the more obvious options. Ordered 2 sandwiches and 2 lattes. Sitting outside as we had the dog with us. Coffees came out - fine but no sugar so had to go inside to find some. A tub with just a couple of sachets left found by the till so took those but could have done with more. 20 minutes later still waiting for food but noticed food brought out to people who had sat down after us. My husband went in to investigate. Luckily I'd asked for a receipt so we could prove what we'd ordered and paid for. The server just said, "well we're busy" but then went to the kitchen and instantly came back with our sandwiches so they must have just been sitting there but not brought out. 2 stars because to be fair, the food was actually very nice but didn't really make up for the poor service and the fact that you're not made to feel particularly welcome. Management of this place needs to take a long hard look at itself .

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Lisa B . 2023-05-05

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Heacham Parish Church would like to send grateful thanks to Thaxters for the high quality pansies with which we were supplied for Mothers'Day. Everyone was delighted with their gift. Thank you for the careful wrapping and efficient delivery. We'll see you again next year.

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verwelham . 2023-03-19

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Was very rudely told my table was reserved half way through my meal and I had to move immediately. There was no other tables available at that point so I was made to feel very uncomfortable with a staff member abruptly asking me if I had finished my meal yet. After a while a couple left and I was rudely told to move tables without any help ( I have m.e) . Other people looked on in horror how I was spoken to.I won’t be back.

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natashab680 . 2023-03-15

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Very good fresh sandwiches and cakes. Children's sandwiches were very good for the price. Coffee and Walnut and Chocolate cakes were fresh and tasty.

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Graham R . 2023-02-16

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We've not been here since the last lockdiwn so made tge journey specially today. I had Stilton and broccoli quiche with salad. Lovely filling but the smallest portion of quiche. And the pastry was soggy. Such a disappointment. The salad was okay..lots of coke saw smothered in dressing.. bit too much. My husband enjoyed his cheese scone and we bought cake to bring home. The free coffee refills are always a bonus...maybe next time I'll stick to a sandwich.

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808carolek . 2023-01-12

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Having ate here at a previous time with lovely food and friendly service. We decided as a pre Christmas treat we would take my mum and sister here for lunch. Month in advance I pre ordered a afternoon tea which at £17 per head I expected better. I pre ordered a non dressed prawn salad. Afternoon tea is after 2 pm when they also stop serving hot dinners . So my partner ended up with soup.we asked to sit in the more warmer looking room which had few dinners . Only to be told no tables for four which was a lie . Then when I pointed out a table told it was reserved. Where we sat was cold. I was surprised to see a saucer with a Christmas napkin. This was to eat our food from. My sister who struggles with food ended up with a plate of salad because the prawns were dressed so could not eat. I ended up boxing my food to take home. Which ended up in the bin. The scone was plain and heavy sandwiched together with jam and cream tasteless .all pastry was heavy except the quiche which was nice. But I do feel service was poor ,you were made to feel unwelcome. I wish I took my my mum somewhere else. We will not be returning

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48mistyc . 2022-12-14

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Good selection of cakes etc, coffee very good and really enjoyed the fresh coconut macaroon, good value and polite staff

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Diana p . 2022-12-10

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We called in for coffee and cake before visiting the garden centre. It was busy, early lunchtime, but we got a table for 2 no problem. Queuing up to order, there was a display cabinet full of a really good assortment of cakes, but disappointingly nothing was labelled (either what the cake is or ingredients / allergens). There was a sign clearly displayed advising customers to discuss any dietary requirements with the staff, which we did and they were helpful - although we felt like we were holding up the queue. If items on display were labelled it could speed up the queue somewhat. We ordered a latte and hot chocolate - this was put through the till as filter coffee by mistake but quickly rectified, and an almond slice and millionaire shortbread. There was a delay getting the drinks made so we paid and took our cakes to the table and our drinks arrived a few minutes later. Overall we had nothing to complain about, nice enough.

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MrsWaddo . 2022-10-21

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Called here today and had a full English breakfast and a bacon and egg muffin. Both meals were freshly cooked, tasty and well presented.

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GooleJean . 2022-10-19

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My husband, daughter and I visited the coffee shop today. The food was lovely and came quickly and well presented. Such a shame that us diabetics aren,t part of the consideration when it comes to the drinks. I don’t drink tea, coffee or Diet Coke...

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Alison S . 2022-10-05

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Me and hubby were staying at pinecones camping site and went for a walk, came across this amazing coffee shop, stopped for coffee and a date slice, staff very friendly x

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Lochness53 . 2022-09-12

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So I ordered an egg and bacon muffin to takeaway, got home in Hunstanton and opened it up and all the muffin was burnt. If I’d cooked this I’d of made another one for the customer, it’s not acceptable to sell burnt goods. How hard...

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ilovefood3246 . 2022-08-19

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Went to order food kept going back to kitchen to ask which was not problem when food arrived only mine came then time went on my partner went to ask we’re hers was told did not order it and not paid for them I went...

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N7604VAstevenw . 2022-07-10

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Had 2 x lattes, Victoria sponge, cherry scone with cream and jam, all very delicious and priced at just over £12 for all, the staff were polite and helpful

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Diana p . 2022-06-16

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We quite often pop in for coffee and cake but we went yesterday for afternoon tea to celebrate our wedding anniversary. We were not disappointed! It was excellent!! ! Lovely selection of sweet and savoury goodies!! Very happy!!

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Navigator45788588342 . 2022-06-12

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Drive past if you can. As peak times you’ll be a year older than before you ordered. Still sat here after 50 minutes waiting for 2no burgers and chips. Not that the place is mega busy, they are just slower that a tidal change. The...

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papillon1065 . 2022-04-16

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Was staying at a local camp site who gave us a route to walk and suggested calling into the coffee shop on the way home. Glad we did had tea and scones. Lovely helpful staff.

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Agnes D . 2022-03-04

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We were lucky to win a voucher for afternoon tea. The staff were very friendly! Nothing to complain about and we were able to take away what we couldn't eat

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P101RIjulies . 2021-11-28

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Other reviews suggested this was a good place to go? Ordered a full English with addition of beans, at a cost of £9.20 so not a cheap meal. Arrived at the table minus the beans so had to ask for them. Whole breakfast was cold,...

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jay080717 . 2021-11-02

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We are regular customers and in the past have always enjoyed the lunches. However today the vegetables were very tiny frozen carrots, what I believe were tinned peas and cabbage. Very disappointed, although must say the chips were nice.

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L9846WDsusanm . 2021-10-20

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My wife found this charming place on-line and we went there for lunch a few days ago. It was absolutely lovely! Prices were very reasonable and the cafe itself was bright, airy and spotlessly clean. Very pleasant and helpful staff made the whole experience lovely....

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Navigator45788588342 . 2021-09-14

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Clean and spacious with a good selection of cakes and sandwiches. The cheese scones were good, as were the buttered tea cakes

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NannieFizz . 2021-09-13

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We go there 3 times per week, overall pleased, The coffee could be hotter, there is a young lad on the till lately, has no customer service skill.s. The garden is lovely to sit in. The girls are all friendly.

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Esme S . 2021-09-12

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Went in for some cake and coffees - found the young guy behind the counter to be a little rude - when asking him a simple question of ‘are the cakes all the same price or different’ as he was at the cake counter and...

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S6guy84 . 2021-09-09

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Food cold and undercooked, toast on the other hand burnt then scraped, black dust on plate, never should have come out, I returned toast to till, pointed out it was scraped and asked for two more, no apology these staff have no clue about customer...

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pollyprimrose . 2021-08-31

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This is somewhere I've visited many times, but I hadn't been for quite awhile so the upgrade & new decor was a pleasant surprise. The cakes looked fantastic & 1 piece was purchased for each child (2 of them). For the 1st time ever, my...

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AnxiousCoffee . 2021-08-31

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Arrived this morning to have a treat, a full English. What I was served up with in my opinion was revolting. The plate was swimming in fat. The sausages look raw hardly cooked, hash brown was dripping in fat. Even the toast was burnt. I...

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peterdY2480UE . 2021-08-10

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Two of us had breakfast here, my daughter ate on menu, full English breakfast, I ate off menu due to allergies. The full English was delivered, but my order was wrong, now look, I’m on holiday, I’m not getting stressed over a breakfast order. They...

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janetaD4416SW . 2021-08-02

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Arrived 13.30 30th July 21 ,ordered All day Breakfasts asked for very well done Bacon Arrived under cooked Bacon Sausages too looked tasted under cooked Told Member staff who took items 10mins later Food cold spoilt,went to till nobody there,4 people queued behind me,5 minutes...

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Michael C . 2021-07-30

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We had breakfast on 1st and 2nd July. All I can say is they were excellent the staff very courteous and helpful. Thank you again and shall return.

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Pete R . 2021-07-05

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Stopped for cup of coffee here, Cappuccino smallest cup I've ever had, expensive at £2.80 and only just luke warm. Asked for and offered chocolate on top but none there....need i say more, I certainly won't be returning.

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stevewY4729IE . 2021-06-10

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First class full English breakfast at a very reasonable cost and very friendly staff. Would definitely recommend.

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cbs578 . 2021-05-02

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First visit since lockdown restriction lifted. Seemed a little short staffed as service to tables in the Garden was slow and a little muddled with some later arrivals orders taken first. I ordered a Stilton and Apple Brown Baguette which was ok, however my accompanying...

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whu856 . 2021-04-24

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Good home made food good choice shame covid is making things so limited but still excellent for coffee and cake

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726suziep . 2020-11-17

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I visited for a mid morning coffee. I was shocked at the disregard for the social distancing rules. I firstly had to queue on arrival to get to the serving counter. There was no restriction on people coming and so as more customers entered we...

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876georg . 2020-10-12

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We had a fantastic afternoon tea for a great price, you need to book before you go, our table was nicely presented, the food was delicious, we had tea and coffee with our food and cakes, you can get refills for drinks up at the...

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P7065JQpaulh . 2020-10-07

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We always drop in for a snack to break the journey for our annual trip to Norfolk. We wondered how it would be given current circumstances. It was fine, we were given 'our instructions' so all was clear, and no problems when ordering. It took...

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baldobilly . 2020-09-30

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Very difficult for staff at the moment, but customer service needs improving so more of a welcome rather than feeling we were in the way. No excuse though for undercooked scones, which were raw in the middle. Half a cup of coffee, topped up with...

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Jessica B . 2020-09-26

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I was recommended this “lovely” coffee shop, but oh no! I took this bird on our first date here, she’s a bit of a tree hugger so she wanted a vegan meal? I didn’t really understand but I thought alrite I’ll play along. The only option was plain chips? I asked the person at the till if the recipe could be changed for a vegan option, but she wouldn’t! I thought the missus could handle the vegan chip option, but she wouldn’t let it go on the drive back! She’s disgusted, and more importantly, betrayed. No second date for me :/

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KRLu2 . 2020-09-21

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disgusting disgusting disgusting the food was dripping in oil and the customer service was appalling. A woman who served me (who I overheard being named "Rona") was the most unapologetically rude human to fellow staff and seemed unbothered by the presence of paying customers.

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CarlingandMaMisses . 2020-09-21

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Went to Thaxters on 2 occasions. Once for coffee & scones & another for full English breakfast. Both occasions were very enjoyable & it was good to see they were taking covid19 seriously by asking for names,/numbers for tracing. Would definitely visit again if returning to the area.

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susanmP8565KB . 2020-09-19

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My first ever visit to this coffee shop despite living in the area for many years.I was probably the oldest customer visiting this morning and the decor, service and choice of fayre reflected this.My fellow customers seemed to have no respect for social distancing despite the road map on the floor. What is it with old people? I was in fact told to remove my face covering whilst standing in the queue as the serving girl couldn't hear me....Coffee was a tube of Nescafe topped up with boiling water, my preferred cappuccino not on the menu! Sitting in the garden was the best option to avoid the elderly non social distancing customers.All in all not a very pleasant experience.

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hungry29 . 2020-09-05

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this was the first time I had been since reopening. Unfortunately all the covid measures have turned it into a rather bland place. Bit unfortunate but understandably necessary.The staff here are good and friendly however their odering systems always appear a bit chaotic to be.We had tea and cakesGood strong pot of tea and delicious cakes.Well worth itBeen here many times and I am sure we will be back again.

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alfie50 . 2020-08-18

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Thought we would try breakfast here for the Eat out offer that’s on. Breakfast was awful! Bacon barely cooked, egg over done, sausages small and very dry. No beans, and the plate just swimming in oil.. the only nice thing was the toast. Wouldn’t ever have paid full price for it!

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Emmalsdavis . 2020-08-17

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Our first trip to a café after lockdown was to Thaxters Coffee Shop. We were really impressed with the social distancing measures that were implemented, including the placement of hand sanitiser in the outside seating area. The menu was laminated and sterilised too. The staff were really polite and friendly. The malteser cake was delicious, although we highly recommend a coffee alongside. The price was a little expensive given the coffee was quite small, but it tasted OK. We will definitely be going back to try more of the cake selection.

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entwinedstarsxx . 2020-07-05

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As usual our breakfasts were fabulous and great value. The staff are lovely. However, the refurb has robbed the place of its unique charm. Yes it needed a freshen up but with the grey walls and the lino on the floor, it resembles a canteen. I hope they are going to dress thevwindows with some curtains, that might make it a bit more cosy again.We will always visit for the great value food but the ambience we liked so much has gone.

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trishannebullock . 2020-02-15

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Always make a point of coming here for our family reunion Christmas dinner. Look for the specials board.

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Gordon M . 2020-02-11

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Always buzzy at Thaxters. Good food an good company. The recent refurb will be excellent when it's complete

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naplesjj . 2020-01-28

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Really lovely place. Lovely great food, especially scones and cakes any time of day. Friendly staff nice surroundings and good food or snacks and a full big pot of tea. Averagely priced.

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659lkb . 2020-01-27

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So New Years Day and out for the usual walk around. Got as far as Thaxters and oh yes cup of tea and cake time. It was busy as usual but space for two. Tea and mince pies what more could you ask for, lovely!

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Paula B . 2020-01-02

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We were "treated" to a visit here during a family get together. There was a limited menu (not necessarily a bad thing) and we all selected different menu choices. It was not a good sign when i got the dirtiest plate with dry looking vegetables, a SLICE of mash and a chicken and ham pie with under-cooked pastry. As we were guests i tried to eat as much as i could but it was utterly awful. My wife's lasagne was equally dreadful. The kids had chips (there was no children's menu) so they didn't care.I didn't think places like this still existed. It was relatively full (Sunday) - surely there must be somewhere else to eat in the area?

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Michael384 . 2019-12-24

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We had a look around the garden centre than decided to have a bite to eat in the cafe , we managed to find a table it was very busy , the cakes looked yummy , we had a quiche, baked potato and salad it was the best quiche I have ever tasted , and the bakewell tart was to die for and a lovely hot chocolate what a great find , the food is home cooked and excellent and the prices are very reasonable .

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janwyer54 . 2019-12-04

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Popped into our 'local' for afternoon tea on a boring Sunday afternoon. Although there was a good selection of cakes we had crumpets which we never buy at home and a pot of tea......and as usual all lovely. Left much less bored!

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Paula B . 2019-11-02

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The Coffee Shop is next door to the Garden Centre with good parking. We have visited Thaxters a number of times and never been disappointed. The Coffee shop is well laid out with space between the tables, but can be rather busy at times. There is a varied range of food and cakes available, we would particularly recommend the scones. The service is good and the prices very reasonable. Well worth dropping in whilst visiting the Hunstanton area.

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Mark B . 2019-11-02

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Fantastic cheese scones and tea, a great range of homemade cakes at very reasonable prices. Plensy of hoy food available too.

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Karen M . 2019-10-24

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Will start this review by stating the Staff are excellent, and food good.However, on a busy Sunday, arrived to find the restaurant full, with many Reserved tables. Finally found a corner table and another table where my party of four could be seated, albeit separated. However, looking around, I saw two large tables empty, reserved but not occupied, and noted the supposed arrival time was long gone.Questioning the staff, they were unaware...... suggested they tighten their reservation system, so less wasted time and business.Love this restaurant, but not their management of resources.

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Roadrunnersk . 2019-10-20

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Lovely place to stop for coffee,or tea or a soft drink. Lots of cake etc to choose from and great meals available. Spoilt for choice. The staff are friendly and helpful, the tables nice and clean. Great prices.

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TEA4m . 2019-09-27

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The lack of waiting on tables causes delays at the counter. You have to queue to request your sweet and then drinks. Not one time we’re we asked if everything was ok. Due to the above we won’t bother again.

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bert1e123 . 2019-09-02

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Lots of tables, very clean, large hot and cold snack menu at reasonable prices. The cakes we had were fresh, moist and really tasty. The coffee was brought to our table after 5 mins.

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RichardJB4 . 2019-08-09

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This little coffee shop is far more than that! It boasts a marvellous range of food....both hot and cold, plus indoor and outdoor seating. It sits right next door to the garden centre too....what’s not to enjoy!

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Trisha M . 2019-07-02

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This has happened before, so decided to Write Review, complained meals came up Wrong Roast Beef wrong veg, Roast Lamb wrong Veg told swap meat over on plates, except the fact my partner had already put salt and pepper on here meal and already started eating hers, Beef was tough as old boots, very little lamb on plate, complained about problem no sorry just Glared at by waitress £21.35 wasted money.

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Michael C . 2019-06-30

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Popped in here Fri 14th June, had a gorgeous scone with jam and cream plus a pot of tea , husband had almond Bakewell. All very reasonable and great tasting. I like it here but it was full of older people - over 60s . They were fine , no trouble !!

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vivienne b . 2019-06-26

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Just had afternoon tea. Sandwiches, sausage roll and quiche were excellent. Unfortunately the scones had been frozen and were inedible. Also the cakes were good but more if a selection would have been better

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Homeassistants . 2019-05-04

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We like Thaxters! Good food, good value.....good choice. Refillable coffee. We like the breakfast. Very popular with lots of regulars. Great choice of cakes. We will return!

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jacquelinem490 . 2019-04-27

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Lovely service, very friendly and good food. Much bigger than you would expect. No disabled parking.

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delboy--picky . 2019-04-04

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Stopped off as we were passing by for a drink and a sandwich. Place was busy but service was quick. The gammon sandwich was filling and cakes were good as well.

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cobbydaler1 . 2019-03-24

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I was treated to an Afternoon Tea today as a ‘Thank You’ gift and it was absolutely amazing. The food was delicious and there was a busy but friendly atmosphere from both the staff and customers. Although a very busy cafe, we didn’t feel rushed in the slightest and the staff visited our table regularly to offer top ups of our tea/coffee. At £9.95 a head, it was exceptional value for money. Although I didn’t pay for this one, I shall definitely be visiting here again.

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Kellyseye1980 . 2019-03-11

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Often use Thaxters for coffee and cake. Always a friendly atmosphere with good service. Occaisionally use them for lunch and is always good

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Camper32285990038 . 2019-02-26

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Visited as a couple, we were met with smiles and great service. Excellent products and comfortable family surroundings.

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carsamlau . 2019-02-26

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A very busy coffee shop with very good food including Sunday lunch. During the summer months it's packed but nevertheless a good place to come to.

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Extraordinary733975 . 2019-01-25

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really freindly place to visit and they have amazing cakes and scones on sale as well as cooked food.

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Ian C . 2019-01-15

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Tasty hot food enjoyed by a family party ranging from a 7 year old to 92 year olds. There was an excellent choice with something for everyone!

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johncP7937FH . 2019-01-15

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My husband and I and our two sons came in for breakfast on Sunday morning whilst we were staying in the area. The bacon was of good quality, and the staff were friendly. However, I could only describe the breakfast as undercooked. The bacon was just cooked, no crispy bits or anything, and the same for the hash brown and egg. The beans too were hard, and the mushrooms were cold. It was also a bit highly priced, to be honest. We will go elsewhere next time.

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Rachel H . 2018-12-10

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When we are in the UK we use this Café a lot I am afraid it is on the slippery slope down hill the owners must have noticed as the number of clients has fallen the regulars we used to see do not come anymore. The food is not so good we sent the toast back twice ist time it was crust second time burnt

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miketucker1941 . 2018-11-18

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Having only been once before, I decided to have breakfast here as I was just getting my car MOTd. I turned up at 08:40 on a Monday morning, but it was closed; however they didn't have the opening times on the door, so I had to go to the gardening centre next door to find out what time they opened. They opened at 9am as expected, so I turned up just before, to find two people ahead of me. My experience was not helped by someone one of them knew, sitting in a car, and then turning up and blatantly pushing in in front of me as if he had been 'queueing' with the rest of us. This of course is not the coffee shop's fault, but it put me in a bad frame of mind. They then opened about 5 minutes late, as we were all waiting outside, but the worst thing for me was that three of the tables in one corner were dirty, with one table covered in crumbs (I took a photo if anyone wants to dispute this). Bear in mind this is first thing, Monday morning - if you can't be bothered to clean your tables when you open your doors for the week, I can't be bothered to provide you with my service. The breakfast was too expensive, so I had a muffin and coffee, which was OK but not worth £5. It's probably an OK place, and there were plenty of people there so I expect it has its regulars, but I can't forgive those dirty tables. Won't be back.

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Paul T . 2018-10-29

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Went with my husband and children, bit tired round the edges. Thy had food from the counter but I ordered a hot baguette. After 25 minutes of waiting for mine (my husband had left with my son as they were fed up) I went inside to find out where it was. A man was just finishing asking where his jacket potato was as they’d been waiting some time and then a lady in the queue said they’d been waiting 45 minutes for their baguettes! When it came 5 mins later, it wasn’t very appetising, lukewarm bacon, Brie not even melted, I had a few bites then left it. Won’t hurry back.

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catzeyezuk . 2018-10-13

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my second review on trip Advisor my grandson calls me the silver surfer !!! but both me and him did enjoy our visit to you and the afternoon tea was simply lovely.The staff really looked after us its nice to find some were with good food and service for two people with such a age difference between us

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gracechipper2018 . 2018-10-10

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No waiting, staff very efficient and attentive. A good touch that a table cloth was provided. Afternoon tea was served, not pretty, but plenty of food. A good range of sandwiches (with crusts) ham, cheese, tuna; sausage rolls, quiche, and a range of cakes including scone with cream and jam thereon. Tea and coffee were replenished on request. Down point was that the sandwiches were not dainty, more man sized along with the fillings. More than sufficient food for any healthy appetite. Would probably have appreciated some more cream and jam on the scone though. Nice enough place for tea in the afternoon.

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klondike-9 . 2018-09-25

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Visited this morning with a friend. Excellent full English breakfast, as always. However the occasion was sullied by the fact that I was told that the policy was one free coffee refill and no more. Inexplicably, my friend did not receive the same rebuttal, nor did any of the other customers. In order for the policy to be applied fairly a consistent approach to ALL customers is required. Furthermore, perhaps a sign to this effect at the till would be sensible.

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David992754 . 2018-09-15

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Stopped off here for a cuppa and a snack and found it to be quite expensive as is their Garden Centre, very much overpriced

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BALI2007BALI . 2018-09-03

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Whenever I stay in Norfolk I visit Thaxters garden centre and round it off with a good home cooked meal. A lovely clean place to eat, very friendly staff, and excellent food

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Mrs Susan P . 2018-09-02

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We visited the coffee shop for coffee and a snack. I was served a huge piece of cake which I discovered was nearly past its prime, we had to ask for a clean tray then one of us ordered two slices of toast, nothing complicated but was on the second cup of coffee before it arrived and was cold. The staff work at one speed and don’t voluntarily clear dirty plates from tables. All in all not recommended

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Laurian123 . 2018-08-27

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Have called here every year whilst on holiday. This time I was left very disappointed.I ordered 2 filled baguettes ,latte and pot of tea, young girl had trouble taking order and had to repeat it 3 times. Sat waiting and one baguette and drinks arrived, latte was very weak and only just warm and when I queried where other baguette was waitress went to find out. After 10 minutes she came back and said the girl had only written one baguette on the order and they had now run out!A few days before we had a sandwich and drinks and this came with just a side salad however the baguette included crisps, not sure why you don't get crisps with both? Looks like we'll be going elsewhere from now on.

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Donna H . 2018-08-06

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We like going to Thaxters because the tea and coffee are served in proper china and the meals are always very good quality and quantity (smaller portions are available if needed). There is usually a good selection of cakes available and again, the quality is very good. The coffee shop and garden centre can be busy at times and parking can then be a problem.

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Mervyn670 . 2018-08-05

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We live in Dersingham and regularly go to Thaxters for coffee and a light lunch or cake. We like to take our visitors there too but it does seem that some days are better than others and we're not sure why? We can only assume that there must be different staff in the kitchen on certain days? The coffee shop is a little dated and yes it is a little tired looking but we feel that adds to its quaintness. Just needs to be more consistent with the food and drinks on offer, we would love to be able increase our local amenity to a review score of 4 or 5.

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jay080717 . 2018-08-05

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