Thames Lido in Reading

Attended an event there, but want to return for the swimming and food! Event room was lovely. Wonderful venue.

We booked swim, massage and dinner session for husband and myself, we went with Classic lido massages for both of us. Restaurant has good atmosphere, good food, but it was the worst experience of a massage I’ve ever had. Instead of hands and palms, lady went on using her elbow to massage my back which now two days later feels like someone had used torture device on my back. Skipped some of the areas altogether, I am not the one to nitpick or fight but basic . Having taken treatments and massages all over the world in best places in Dubai, India, Europe and UK as well. I honestly feel this was the worst experience I’ve had ever. It’s been two days, my back is still sore, I feel compelled to write this review. Maybe the masseuse (seemed like a lady in her 50s) was having a bad day and my luck to have met her that evening. I definitely will be cautious returning here, Nirvana and lazy frog massages for me.

Came here for my cousins birthday and did the package where we get to use the pool, hot tub, sauna and steam room alongside a 2 course meal. Lovely shower rooms, the outside was beautiful in the evening and we got use of all the facilities. I wish we had a bit longer than an hour and a half to use the facilities but it was still lovely. The food was out of this world! I highly recommend the Hogget, steak and Cod.. all beautifully presented! You can also bring your own bottle of wine too without any corkage fee!

Fantastic place! The pool is heated to a lovely 24 C (in October). The sauna is proper hot at 80C - I didn't expect it to be soo nice, much better than what you'd find in any gym. Steam room is lovely too. The restaurant is also very nice and good value for money. All in all definitely a hidden gem and only 30 mins away from Paddington!

One of my very favourite places. 😊

Fantastic swim and two course dinner experience. Lovely facilities and gorgeous food. Will be returning!

After a hectic summer, I have just had the most relaxing day ever here. A fantastic place with a great pool and amazing food. The spa is top notch. LOVE this place.

Brilliant service from Harris… great coffee ☕️ … a little paradise hidden in a city, the perfect place to relax and be free from daily stresses 😊

Lovely hot stone massage, generous tapas lunch and lovely building to relax in. Highly recommend

Great food, lovely pool and facilities and excellent massages. Enjoyed a spa package here on a monday evening and it was sublime! Tapas by the pool felt like we were on holiday Another great spa afternoon with swim, sauna massage and small plates. Thanks Michelle for an excellent and relaxing massage

Absolutely loved our first experience here. Did a package (swim & eat) and would fully recommend. From entry to exit the team were wonderful. Service was so good and the food was delightful. Almost didn’t want to post as it was the perfect level of busy … but it’s too good not to post about! Will be back again!

Great way to unwind. We have booked the swim and dine package and the swim and lunch package, which was great value. You get an hour and a half in the facilities and then have a table in the restaurant with two courses. The facilities are great - hot tub / pool that is amazing for lounging in, sauna and steam room, a range of showers (cold plunge and hot ones) and a great swimming pool with a mix of speeds to suit everyone. The food is absolutely delicious, the menu was the same for lunch and dinner. We went only a month apart for the two sessions, but believe they change the menu every few months. A really great place to unwind and relax or as a date with someone special.

Delicious food and gorgeous relaxing environment - pricey though

Beautiful place. Lovely staff, facilities, treatments and food

Great experience, superb and lively staff, excellent quality dining yet somewhat spoiled by the carpark nonsense. Spending over £100 there in an afternoon and STILL getting nailed for £6 parking. Which i wont be paying

Such a calm and beautiful place to relax. I was invited to join a girlfriend (who is a member) for a chill out and lunch. We were lucky as it was a sunny day in September. We enjoyed the steam room, sauna, huge outdoor hot tub and we had a refreshing swim in the pool. Note the pool is designed for swimming rather than lounging and is therefore on the cool side. We then had a shower, changed and sat down to a delicious tapas style lunch. I am vegetarian and there were plenty of options from falafel, hummus, a beetroot dip, wafers of courgette with feta, burrata in a pesto dressing and patatas bravas - which we enjoyed with a flatbread each. Three small plates plus a flatbread was actually too much for us so we took a doggy bag of leftovers home. I would suggest two plates plus bread unless you are ravenous. It's not cheap, but you get what you pay for and the quality of the food was very good. Service was excellent and the atmosphere was fantastic. I would definitely go again as a treat. The small car park gets full on busy days but there is a pay and display adjacent.

Beautiful place with a nice energy. The whole place is gorgeous, the decor, the table settings, the menus even. It's lovely. The cocktails are amazing, I had the honey and thyme gin cocktail it was so delicious and I'm not usually a big fan of gin. The food was fantastic as well. My friend and I ordered 5 sharing, tapas type plates, we were completely stuffed. The food was flavourful and came up very quickly. Then the service was fantastic, we were seated by a very nice chatty guy who got us our drinks quickly. Then the rest of the night we were served by a friendly young Australian guy. All in all a wonderful experience, great food and lovely service. Will definitely be coming back and recommending to everyone I know!

Absolutely love the Lido whether you’re going for a swim or having a meal. The food is incredible. The atmosphere is absolutely lovely and it feels so classy, I’ve been here about four or five times now and every single visit, I’m impressed by the food the service and the value.

What an amazing place. We had a twilight swim session followed by a meal, and it was just perfect.

Too many local swimming facilities have been lost over the decades. This one is an excellent example of how to keep and maintain pools for the community.

Favourite place to swim. Staff are welcoming, changing rooms are always clean, and the body wash smells amazing! Went for breakfast recently and really enjoyed it.

I visited the Lido for the first time with my partner as part of the swim, massage and meal package. We had a very warm welcome and offered a tour when asked if this was our first time which I really appreciated, I'm sorry I didn't catch the staff members name but she was lovely (all the reception staff were)! The building is gorgeous and the facilities are not huge but perfect for the size of the place and amount of people there. I got to use the steam room, sauna, hot tub and pool comfortably. My massage and facial treatment was excellent and the tea in the relaxation room afterwards is such a lovely touch. The meal was surprisingly authentic Spanish tapas - delicious and very filling. I was served by more lovely members of staff in the restaurant and happily paid the optional service charge. My only criticism was the pool was a bit cold but this might have been because it was raining all morning. Apart from that, it was a perfect day and I will definitely be back - thank you!

The food and the atmosphere here is wonderful

Service was okay. Overpriced for what it was. The sauce on the steak was too powerful and took the flavour away from it. The sauce is meant to enhance the flavour. Not overpowering it.

Amazing spot to spend the day, swim and eat well near London!

I went the other day for an evening spa package. I found the entire facility to be overrun, with limited ability to use the hot tub, sauna, steam room and sun loungers. It was immediately clear that the Thames Lido is perhaps more of a social scene than somewhere to relax. There were only 8 sun loungers, with the rest of the seating being for restaurant users, so being able to sit and read was not an option. The pool was quite chilly at 25°, which to me isn't a relaxing temperature. My massage was a disaster. The therapist tried to tell me I was having a facial, despite me even getting my massage booking up. She did give me my booked massage but it pretty bad - very light strokes and I cannot say I felt any benefit to my muscles or stress levels. She did not ask me what sort of pressure I like and it got to a point where I could tell it did not matter what I requested - last massage of a hot day. It was so disappointing. Staff were friendly upon arrival, but did not ask me how my visit was at the end. I had to pay an additional £6 for parking too, which I don't think is appropriate when paying for a package or treatment. I won't be returning.

Great restaurant serving tapas style food. Indoor and outdoor tables available around the pool so you can swim first or just watch others. Pool is warm enough and the large hot tub is great to warm up in if you are cold. Have been here a couple of times, restaurant staff are excellent and happy to take the time to chat and recommend what food to order. Food is very good and pricing is OK for central Reading. Recommend.

Lovely pool, nice staff, great food. Was very impressed and had a lovely afternoon

Very rude staff and scam you with the parking

Oh my gosh, the Lido is brilliant. The pool is refreshing, shallow both ends so even non swimmers can also enjoy it. Nice touch, the steam room has a glass window overlooking the pool. Lunch was tasty, and hearty with vegan/vegetarian options. Overall, a lovely adult only experience.

Cannot rate or thank the staff highly enough - every stage from booking to leaving was top class, and was a fantastic day out. Thank you so much!

Can here for the swim and dine package. Wonderful experience, very relaxing and the tapas was simply outstanding

The food in the restaurant was nice alongside a good drinks offering. It’s an upmarket lido and I’m glad I went, but I wouldn’t go out of my way to go back there from London as the pool was very cold and the sauna and steam room were not very hot either.

Beautiful relaxing facilities, incredible massage (all the knots in my shoulders are gone) and delicious tapas. All so easy to get to from London and great value for money. I’m telling all my friends!

I actually visited here on the back of seeing them on Sky News on one of the hottest days of the year. Now, let me start by saying the staff were first class and the service was exceptional. Very welcoming, happy and smiley, I couldn't fault the service from the team here. They went above and beyond. The facilities were adequate, large changing rooms, belongings kept behind reception. Large Sauna, great showers, both hot and cold, nice fresh spacious pool, overall non crowded calm relaxing atmosphere. I had taken my mother as a treat for afternoon tea. What was disappointing was the cheapened version of classic cut sandwiches, instead getting two flatbreads or pittas, with a selection of awful tasting dips - afternoon tea with dips, i thought, give it a go? The only real highlight was the double chocolate slice and cappuccino and tea. Again the service was excellent, the staff were lovely. But the food was a letdown for the price paid. I'd have to think very seriously about going again.

The place is overcrowded and badly managed. The problem with lack of space ( 1 sauna (functioning), only 1 steam room, only 1 overcrowded small pool with about 20 ppl at once, jacuzzi packed so that there is no place to enter) they try to resolve by set of rules that are particularly discriminating towards children. They offer one hour morning and evening swim for families but in that slot of time don’t allow children to enter hot tub, giving health end safety reason as an excuse?! It’s cold in the open and any person would find it very uncomfortable to be subjected only to swimming in heated but cold pool for entire hour without access to a warmer area of the spa or at least hot tub. Furthermore, regular local members of the public intimidated my 10 yo daughter interpreting the rules in the pool while she was swimming. Rules are plenty and some ridiculous: in a small space there is a Speedy lane for swimming clockwise, Medium anti-clockwise and Slow also clockwise) Entire experience made her cry in the end. I wandered why did we pay to be exposed to such unwelcoming culture in supposedly relaxing spa facility. Smell of kitchen fumes was directly extracted in to the swimming area which was additionally unpleasant . Wasted day out but also very upsetting experience.

We bought a swim and lunch package for our anniversary. The spa is cosy but big enough to enjoy the facilities. A dip in the pool was divine. The surrounding architecture plus a blue sky made this experience so special. The food was delicious and the staff in the spa and restaurant made us feel welcome and looked after. Totally recommend. The fish stew was to die for.

Went recently everything about it was perfect!

Have been here twice most recently for the swim and tapas package. Staff are lovely and although it's popular it's never too crowded. Fast becoming a girly treat go to.

This was booked as a spa experience birthday treat for myself and family. I had not read up on the venue before arriving Arrived with time to enjoy the pool, hot pool, sauna, steam room. Had a swim in a quiet pool but unable to use the hot pool or sauna as it was packed all of the time. The steam room was just warm. I got cold waiting for my treatment, there was nowhere to sit and wait comfortably. The package was booked for me so as I mentioned had not read up on the venue, so when it came to my treatment was VERY surprised to see a male “beautician”. The Tapas was good Customers should have been made to have a shower and soap down before entering the pool I would not recommend

Really good value for money, been to fancier spas but this has everything you need in a relaxed & non fussy setting!

Making the most of my membership this Summer 😎

We’ve been to the Lido several times and it never disappoints. In some ways it’s slightly odd to eat while someone swims by, but it adds to the character and helps with the sense this is the sort of place you associate with your holidays. The food remains excellent, if anything slightly better than our last visit. The dishes all nod towards the Mediterranean, being of a good size and featuring a wealth of flavours and textures. It all feels healthy and wholesome. Good value wines, including some local ones. The standout dish was the simplest, Pedro Ximenez and raisin ice cream. Naughty but nice.

Great pool, food and spa loved it

Had to r absolute best time, everything amfrom the architecture, design, reception staff, kitchen and bar staff and massage and food was just perfection!

I have just had the best treatment of my life. Amy did the Lomi Lomi massage and it was absolutely off the charts. I’m about to go and have a delicious lunch - is this one of the best places around? I think so!

Wonderful afternoon spent in this lovely calming place. Relaxing in the jacuzzi, a cool swim then a lovely meal after. Fully recommended.

We visited for my wife's birthday. It was okay, sadly not only 2 in the pool, more like a 20 odd. Food was fine and the treatment nice. Not a large premises. Quite expensive and not on par with another local spa.

It's nice but overpriced for what it is. Not really much space in the spa/changing rooms but clean and tidy. I would of thought dressing gowns, towels etc would have been included in the price given how expensive it is. The staff were friendly. The food was overcooked, the coffee was nice, but adding a service charge for that experience wasn't good enough. I prefer to decide to tip based on the experience. Overall, not worth the money. Can't imagine ever going back. Bit disappointing.

Terrible service. Paid for an afternoon package deal and yet they charged me over £120 for the meal which clearly stated it was part of the deal. I also mentioned that we had a nut allergy twice and said we couldn't have any of the food as it had nuts! Very disappointed and would never go again.

Not the best spa experience to start what should be a relaxing Sunday. Booked a treatment 2 weeks in advanced and arrived early as requested by the staff when I booked on the spa counter. On the day of the treatment they sent me to the cafe because I was too early…..then when coming upstairs for the treatment, I wasn’t offer a robe nor a place to change in case I needed to and not even water before starting the treatment …. they also placed me on the wrong side of the facilities and fought about it in front of me…. Super relaxing for a ‘spa’. Then they appeared to had mixed staff members for the treatment I had requested so I ended up asking for a cancellation and a refund, which wasn’t done normally but through their internal system because apparently I didn’t pay on reception but over the phone or website when I specifically went to their reception 2 weeks before for the booking and when asking if I could have an email confirming the refund, I mean….if looks could kill I wouldn’t be writing this now… Let’s hope the refunds it’s done properly. I would never be setting a foot on the spa side of that establishment again.

The food was really nice and the place was ok. Service was great!

Had a lovely time, facilities are great and massage was heavenly but sadly the food let it down a little bit this time.

Lovely welcome and show round.Liked the shower inside individual changing room.Enjoyed the poolside tapas. Overall a very charming place to relax. Felt chilled!

This was my fourth visit at the lido, we normally go for a guest swim as it always is a wonderful and relaxing experience. This time we booked the afternoon tea package and it was such a lovely way to spend a Sunday afternoon. The tea itself was delicious as-well as the hot beverages. The spa speaks for itself really- couldn’t recommend more!

Brilliant fixed price lunch no longer available. Good food and popular but lost it's edge. Would still rate it highly.

5 star food 5 Star service. Price was very reasonable £150 for 2 including drinks

My partner surprised me this morning with a trip to my favourite haven in Reading in which I have visited several times before and had always throughly enjoyed. He made the booking online the day before and used his credit card to make the reservation. After a lovely swim, sauna and steam (hot tub overcrowded as usual) I headed to the restaurant to enjoy my lunch (booked the swim and dine package). The food was impeccable and was a perfect finish to my relaxing afternoon. This was until I was told that I needed to pay for the package that my partner had pre booked the day before with his credit card details. After a rather curt explanation from a female waitress with her back turned to me whilst she attended other things, I was informed that it's "in case I didn't turn up" that's why. I have to say it really did put a very negative spin on what should have been a very enjoyable and relaxing afternoon. I left feeling very disheartened. The lido should make it more clear on their website to avoid spoiling anyone else's afternoon in future.

My fiancée found this gem and it has become our little slice of heaven to unwind and relax at. Fantastic offers and amazing facilities.

Best breakfasts in Berkshire. And amazing place to swim and relax. Thank you

Lovely place. I had a massage today with Zee. I had many massages and being a massage therapist myself, I must say Zee's skills are amazing. He is a great therapist which listens to your concerns and works around your needs. I had a nasty neck pain and feel so much better afterwards. I definitely recommend anyone to request him if you need some muscle tension relief. I will definitely go back and recommend to my friends/family. All staff very friendly and happy. Such a relaxing environment. Thank you.

Consistently great experience. We had vouchers for swim/treatment/tapas. Great day aided by the gorgeous weather. Staff brilliant

Did the swim dine deal; it was wonderful and the staff are great.

First time and probably of many. This place is a wondrous gem. From its Edwardian design and amazing food, to its fantastic staff and facilities. We went for the dinner swim package. Greeted by Jess - she was warm, welcoming, friendly, helpful - exactly what you want to start the relaxation from the moment you walk through the door. Everything was flawlessly clean and well presented. Jess showed us what to do and where everything was. We started in the steam room, then the pool, hot tub, cold showers, sauna….and pretty much went round again. It was seriously relaxing. After our chill time with the water we showered and changed for dinner. Served by Helena, who was cheery, chilled, helpful and attentive, our package included a starter and main or main and dessert. We both opted for starter - my wife having scallops and me the Guinea fowl crockets - and main - my wife had the Guinea fowl and I had the lamb. Everything was brilliantly presented, ample yet light, extremely tasty. The lamb was just the right level of pink - as Helena said it would be. Helena was on hand throughout for drinks and when we ordered the bill. All the staff were smiley and friendly. As we passed the bar area to leave everyone wished us a pleasant evening and thanked us for coming. It was an amazing experience - one we’ll certainly be doing again sometime soon.

Very good....great food, lovely staff, novel venue. Not the cheapest but well worth it. Only gripe might be that hey could do with one more choice on the main courses...but that's a minor issue.

Fantastic massage treatment, Roxanne was excellent and extremely kind. The facilities are really lovely. Best place in Reading for spa treatments.

Layout and seating around the pool could be better

Excellent food, great service, lovely atmosphere.

Usually a 5* experience and this is my favourite place to book myself into for a day to myself sitting in the hot tub in the open air, a lovely massage, and some tapas. Spot On. However this time round, it lacked the 5* service I usually receive. This doesnt take away from the fact I will be going again, I just hope the standards raise to what they were a few months ago.

Welcoming service, clean facilities, fantastic massage, fun staff, great food, pretty place

Really beautiful and calm place with fantastic food, coffee and pastries and decent service. It was, however, extremely expensive. £120 for two of us to get the swim/lunch package of two courses, plus coffees and buns) and for that price I’d like a less crowded pool, a dry place to hang my towel out of the rain (or a free dry towel) and a parking space. (I had to pay an extra £6 to park in the adjacent public car park as lido car park was full). So it was lovely but too expensive.

Had a fabulous day catching up with my friend. Well organised and lovely staff . We had a wonderful afternoon. Ready for the delicious tapas after all that gossiping , sorry meant swimming

What a special place. Had coffee here.

I had lovely time and perfect stone massage with Hollie.

Delicious food and great experience. The pool seemed very natural - not much chlorine which was a pleasant surprise. For dinner, we had cauliflower and sea bass (i think) for mains - both of which were top notch. If I had money i would be back!

Food & service was great and loved the atmosphere. Highly recommend.

Great facilities, clean and tidy. The swimming pool is gorgeous and in a beautiful setting. Dinner was great, food was tasteful and the location by the pool gives it a nice ambience. Perhaps the food is a little overpriced, but nonetheless a great dinner. Would definitely recommend the Swim&Dine package.

Great place for an evening out. Dine and swim package is overall good value. My meal wasn't as good as on previous occasions I've visited and there was an issue with the menu description. Staff resolved this for me and were friendly and professional. Lido itself is relaxing although it can get quite busy. Pool is chaos, so not a place to go if you want to swim any sort of distance or pace.

Five stars for dining, one star for spa. We had a day out for spa and lunch, and I was really hoping for a relaxing chilling time out. The spa was overcrowded, has only 1 sauna (functioning), only 1 steam room (shut), only 1 overcrowded small pool with about 20 ppl at once, jacuzzi packed so that there is no space to enter... 🤔 The restaurant was brilliant though: tasty and beautifully presented food, great service, nice quiet atmosphere. The restrictions made me to change the originally bad review, as it completely change the day. Summary: I do recommend restaurant for both food and service, and I would not recommend spa.

Lovely tapas meal. Nice ambiance. Lovely staff

Quirky sort of spot, sitting in an enclosed restaurant while people swim up and down just 2 or 3 metres from you in an outdoor pool. Food's fab. I like it

We had a very nice lunch at the Lido. The food and wine were all excellent, and the service was friendly and professional. The location is quirky and stylish.

I am a bit of a "Spa tourist" and have been to quite a few in the UK and abroad - had a pretty good experience at Thames Lido, although a couple of things seemed off. I booked the £40 Swim & Eat package for dinner at 18.00, so arrived at 16.30 as indicated in the booking e-mail. I found a space in the car park, which gives 3h of free parking to guests - that was great. I was then given a brief intro by the pleasant receptionist, who advised that towel rental cost £3/towel and robe rental cost £5, which I didn't expect as it wasn't indicated in the booking e-mail. So I paid £3 for a towel and went to change. The Lido facilities are nice - the building itself, the open-air pool, the open-air hot tub, the steam room and the sauna. However, between changing to go in & out - the 1h30mins for the pre-dinner Spa actually boil down to about only 1h of actually enjoying the facilities, which is pretty short. It would need to be 2h to make it worthwhile I think. The dinner was nice also - if you're not buying a package, the prices are steep. The £40 didn't include the discretionary service charge, which again isn't indicated in the booking e-mail. Having bought an extra of side bread & olive oil for £4.50, the discretionary service charge ended up being £4.75. So overall, while I had expected to pay £40 for the package, what I actually paid including the towel and service charge and minus the extra bread was £47.75. An extra £7.75 isn't going to break the bank, but the management should advise of these extra charges in the booking e-mail, so guests know what to expect. Overall, not sure I would be back unless I had no other choice in the area, although it was nice to visit once and see the building, as the Spa was recommended to me by a friend.

Be Careful if you order the Flatbread! My mother and I had lunch at the Lido today. It was very busy and we turned up without a booking on the off chance. We were asked to sit in the bar as the Restaurant was full. The food and service was satisfactory. My complaint was about the charcoal from the flatbread baked in the oven that stained not only my hands, but my glasses, glasses case and clothes as well which I did not realize until I got home. I think there is a risk here that needs to be addressed or we need to be forewarned that this could happen. I have been to the Lido numerous times and most recently as a Speaker at the "Women in Business Event" where the food laid on was excellent and we were looked after extremely well by your staff, so I'm sorry to have to report a more negative experience this time. I hope that the Management will take my feedback into consideration and that our future experiences will be as good as they have been in the past. Many thanks.

Lovely place !! Perfect for a brunch!! Did not use the pool or other facilities. The place looked gorgeous!

Such a hidden gem in Reading. I came here for my birthday and paid for a swim and meal package. So worth the money! Just the right amount of time using the lovely facilities and then the food was soooo good- worth the money! Would definitely recommend the scallops :)

Really great set up here. Amazing pool and steam room and sauna. Had a massage and facial with Grace who was excellent. Also lovely food in restaurant and great service! Would highly recommend!

Wonderful swimming 🏊 atmosphere and great food

Went here for Mother's day lunch and had a great experience. Staff were attentive and welcoming. It wasn't too busy and had a good atmosphere. The food was delicious, 3 courses £45 a head. Would recommend even if you sit at the bar and gorge on tapas.

Went there for lunch in restaurant. Friendly staff, good food, wine ridiculously expensive. Somewhere different for an eating experience

Lovely place 5 star food and service

Amazing facial by Michelle - thanks so much! What a dreamy place to spend a morning!

A lovely public spa with basic facilities and friendly staff, can get quite busy and the pool doesn't have lanes as small so you have to be aware of others! Thanks always

One of my favourite places in Reading. Spent a delightful afternoon here in the hot tub, sauna and steam room, followed by an amazing hour long massage, topped off by too much tapas (my bad). Well worth the money for a self care treat.

Great place to visit and fantastic treatments.

We bought the Mid Week Evening Access and Treatment package. All the facilities we very clean and the staff pleasant and helpful. Thoroughly enjoyed our experience and would highly recommend as an alternative evening out.

Visited on a Sunday with the Swim & Massage package. Booked lunch separately afterwards. Visited with 2 friends. Was able to book treatments to occur at the same time. The Lido offers a picturesque setting. However, the rest was a bit disappointing. Changing facilities are comprised of individual, tiny wet shower rooms. There were not enough hooks inside and if the room was wet it made changing with your bags tricky. No where to keep your belongings apart from with receiption, which I personally did not want to do. If you're going to have a treatment, I suggest you bring your belongings into the treatment room so you can use the treatment room to change back into your clothes since this is a nice, dry, and roomy space. The treatment rooms are lovely spaces, each with a big window overlooking the Lido. My treatment was disappointing. I had a Back, Neck, Shoulder, and Facial. I was asked many times if I had been there before (e.g. on arrival at reception and then from my treatment provider), to which I always responded no. However, my response did not then prompt the Lido staff member to offer me more information which may have improved my experience. I received the massage first which was fine but nothing amazing. We then went straight into the facial. I was not told what products would be used nor was I asked about any concerns I had about my skin. It wasn't until I asked if the facial was bespoke to my skin or just generic that I was told it was just generic. Had I known this, I would not have booked this treatment. I only wanted a facial because I had been struggling with my skin lately. A generic treatment with unknown products is not what I was after. I still have no idea what was used. She told me the first product was a cleanser but after that I have no idea. The hot tub was not hot, and was often overcrowded. The steam room would benefit from some essential oils. A robe and towel is given to you on arrival which is handy. On the package I booked, you are allowed to use the services 2 hours before your treatment however, they were a bit inflexible about this and would not let us check-in until 2 hours before. This does not allow one time to get changed before the 2 hours start to be ready to use the facilities at the 2 hour mark. There were not enough hooks around the pool to hang up your towel/robe while swimming, especially when some people used them to hang up their bags. A few tweaks could make this place really great.

Gorgeous outdoor pool, with hot tub, sauna, steam room, and cold and hot showers. The pool is surrounded on two sides by the restaurant and bar. Spa rooms are upstairs, with wonderful massages and other beauty treatments on offer. Open early to late - for coffee, tapas lunches, and light or serious dinner. Food and drinks are all superb. You can also buy ‘work from the lido’ packages to use the cafe space and wifi and have a swim during the day! I’ve bought massage and swim deals as gifts and they are always well received. A proper gem!

Fantastic service,atmosphere,staff,especially Harris

Fantastic value on the Spa & Lunch deal. Great facilities and fantastic food in the restaurant. Highly recommended as one of the best places in Reading.