Thaikhun in Gateshead

Annie was an amazing server I will highly recommend the Chicken katsu it’s my favourite. Will definetiy return

Decided to give this place a try for a rare date night. The staff were lovely and we enjoyed our drinks but that was about it. We only ordered mains but when they came out, mine had normal chicken when I asked for the vegan chicken. Had to be sent back and I spent 10 mins watching my partner eating his waiting for mine. No apology. We both found the food lacking any flavour at all and felt really short changed. So excited to try and left feeling really disappointed. Sadly won't be returning

This was my 2nd visit to this restaurant. My first experience was very nice and I decided to bring my partner this time. We didn't have a reservation so we had to wait in the bar area for about 45 minutes before getting a table. Because we don't take alcohol, we both had sodas which were well served with ice. The wait for the meal was a thumbs-down for us. Probably because of the busy weekend. The service was better on my previous visit on a weekday. We saw a couple of people leave in frustration after waiting a couple of minutes without their orders being taken. We started with the Bangkok Street sharing platter. The chicken wings were excellent but nothing compares to the beef jerky. The quantity, however, was underwhelming. I would gladly pay any amount to have that platter to myself. We both went for fried rice. My plate of spicy Thai basil fried rice with pork belly was excellent. The spices were on point. My partner's Thai fried rice with beef was however not that great as the rice was a bit soggy and overcooked. I however loved the beef after she snatched my plate and I was left to finish hers. In the end, it took over an hour after the meal to get the dessert. We ordered the buttermilk pancake stack with vanilla ice cream, honey drizzle and cherry garnish. We had to take it away as the day was far spent when it arrived. It was packed in a lovely takeaway bag. The pancakes🥞 were nice but it was a shame the cream had melted when we got home. I will definitely visit again. Don't forget to ask for a 10% discount which you enjoy when you take time to give them a feedback.

Tried Thaikhun for the first time as we usually neglect it, and we not be going back. The drinks arrived promptly, however it then took almost an hour for our starters and mains to arrive. The manager only apologised for the delay and nothing else. The food was okay, however the portion sizes were small for the price we paid. In addition, others seemed to be getting agitated regarding the service/ wait time. Surprised this business is still alive.

Walked past a few times without really paying much attention to the place but glad we decided to go this time. I ordered beef street noodles and spring rolls, the food was lovely. Lots of tender beef in the noodles and the spring rolls were light and fresh. I’ll definitely go back again soon. Service was slow, took a long time for the food to arrive and then 10% gratuity was added to bill.

The food was okay, won’t be returning but worth a one time try. The service was slow as I think they’re understaffed, so not much they could do.

The Tom Yum was inauthentic and watery.

Generous portion sizes, delicious food and an authentic atmosphere (makes you feel like you're somewhere in Thailand), what's not to love?

Do not bother ordering a kids meal cause it will never turn up. Asked for the bill and it didn't come. Not coming back here again, chicken was also really really dry

We did not have a pleasant experience here. After we were seated, our drinks arrived promptly. However, an hour went by and we had still not received our food. During this time, no one came to reassure us that our food was on the way, or apologise for the delay. When we said we had to leave for our train and we had been waiting for an hour, a server replied ‘oh, sorry’ and didn’t say anything else.

Long time customer but seriously disappointed in the portion size lately. Bought for takeout and this is the portion size of the £8 palm suger beef strips.

The restaurant is advertised as serving Halal chicken, it’s not halal when we asked. Pad Thai with prawn was good, however small portion.

A wonderful setting, well designed and decorated. The food was fresh and tasty. A great price for what you get. Toilets was cool and clean. Table was wobbly. Waited over half an hour for my dessert just to be told they are making it now.

Love this place. Food is superb and staff are really friendly and efficient. Always look forward to eating here

Disappointed with the food. Not authentic at all compared to food I have had in Thailand. Everything is too sweet and oily. Very pricey for what it is. Smoothie was mediocre.

Me and my daughter visited yesterday mid day, I was not impressed with the food. The taste itself was nice, we got the street noodles, I got chicken and my daughter got beef. Both chicken and beef felt like it had just been re heated, was very tough and chewy, my daughter left most of hers beef. Noodles were also stuck together. The servers were extremely nice and attentive , the restaurant was comfy, Deco was nice.

Served chicken spring rolls raw , sticky rice was harder than a hockey puck and tinned potatoes used in the curry. Would definitely not recommend.

Thaikhun is my favourite restaurant. I would recommend to anyone who loves Thai food. The service is always great and Elisa is the best waitress. She told us everything about the food. For example, what type of food is Halal and what type isn't. She also wished us a Happy Eid Al-adha Mubarak. 😆

I think they have changed their chef. This was my favourite Thai restaurant, but now quality of cooking has dropped. I had jaw ache after eating Thai red curry as the chicken was so hard. Taste is also gone. Bring back their old chef. Also left hungry as portions have got smaller, went to Starbucks for coffee and cake.

£38 for this you tell me it's worth it 🙂 anyways don't buy this 2 people set meal it ain't worth it. Pad Thai is too sweet and terrible service as manager never got back to me not even a proper apology. The waitress even told me that I am the only one complaining about the size of the meal. Also they left out my dessert as well and only asked about it when we are asking for the bill..... NEVER COMING BACK

The red curry was very tasty, and the theming is great, but we were disappointed with our meal here today. The sticky rice is £4.50 and served in a tiny plastic bag! You would need to order two or three per adult. The rest of the food was average. Half of the menu was out of stock. Plates were also being emptied in to a bin near our table in front of house.

We decided to try this place as we are fans of Thai food. We were told that a good amount of the menu was not available. We ordered 2 fruit juices which turned out to be hot and the ice had melted into them. We then ordered 2 stirfrys, one of which was supposed to be spicy. The food took almost 35 minutes to arrive, when it did the portions were very small. The food was largely tasteless, the crispy chicken was quite obviously frozen chicken balls, which were soggy anyway. The spicy stir-fry had half a chilli in it and wasn't spicy at all. The egg fried rice was small, sticky and soggy. The restaurant was overpriced compared to other Thai restaurants. The service was slow and we were only checked on once after we had eaten. We will not eat here again and would advise friends not to.

So the food is okay it’s not going to amaze you from what you can get from Thai take away staff are busy doing random things like sorting cutlery in an empty floor. Staff work as though they don’t care. No passion from staff. Food is very much average. Very expensive for take away style food. Ordered sticky rice which is btw not fresh it came in a plastic bag!! The rice can not be eaten it’s hard as a rock!!

I had high hopes for authentic Thai food however it fits more to the western palate. Very tame on spice considering the dish and sticky rice was quite poor on my visit. Drinks are quite expensive considering it was canned. Some items were missing from the menu when we visited also. Service was good and still busy on a Sunday afternoon. However overall I wasn't impressed with my visit and unfortunately not sure if I would return.

We had a booking for 11 people as this is one of our favourite Thai restaurants . Well this changed . Half of the menu was out of stock and when I say out of stock I mean no chicken , no pork , no eggs . Okay fair , these things happens , however the staff said they have been in touch to advise these items were out of stock , well this did not happen otherwise we would have cancelled the booking . After we ordered what we did not want but made amends as we had no choice really , the girl that took our order left the table shaking her head at us asking about the missing stock . I understand it is not her fault these items were out of stock however the attitude towards us was unacceptable , if they would have called us like they said they would maybe we could have avoided our interaction all together . We waited ages for our drinks to arrive and the food was SO GREASY I could not eat it . So never mind I could not have what I wanted , I compromised for something I did not even enjoy . I thought that if I do finish that meal it would make me unwell . So if I could rate lower than 1 I would , and it is such a shame as we really liked this restaurant but not sure if we will be returning . To be honest the greasiness of the meal put me off Thai food for some time now .

Food was superb, waitress was amazing and friendly.

Always friendly and good food, but staff have been very slow the last two times we've been, putting us off. Waited ages for menus, drinks and then food. Thanks.

First off the staff where very attentive with fast service. That’s the only good thing about our visit. The food although it came fast, it’s bad when the best part of your meal was the glass of coke. The starters where alright, chicken satay was tasty. Corn cake and chicken and prawn toast just average. We had the Singapore noodles and for what you pay compared to quality I’d rather had a pot noodle…. Definitely would have been tastier. Although it had prawn, chicken and pork. Everything tasted the same and it was just bland. Noodles where just stodgy and clumped together. We left feeling very disappointed and seen as tho we chose thiakhun over Wagamama, a bit disheartened. Sorry to say we probably won’t return, which is sad because we love Thai food.

Excellent Thai food . Really enjoyed banana fritters and pad Thai !!!

Unsatisfied of the experience dining in especially with the service. We are group of 9 and we waited for almost 1 hour to sit because they don’t have enough staff to serve. On a Sunday???!!!

I was a little apprehensive about this place as I personally don't like lemon grass! However I have to say I was wrong. I was blown away by the food! It was absolutely sensational! Served by 'Am' who was as attentive as possible! Well impressed will definitely be going back!!!

Food is incredible, but the restaurant itself is a bit grubby. Dirty glassware, cutlery, and the place could do with dusting. Other than that though, quick, fantastic Thai food. The southern style chicken is particularly good if you like spicy food!

We have been here 4/5 times now and The service is fantastic and the food was lovely. Would recommend giving it a visit.

Been lots of Times, foods always perfect and staff friendly.

Food was amazing and the cocktails. Blue light discount is disappointing but the over all food is well worth a visit!

Enjoyed my visit best thing for me was the discount even though love Thai food

Lovely meal in here today Will be back

Had ran out of lots of things but still the best in the metrocentre. Food was nice service was good, it seemed a bit expensive. Not the best Thai food I've had (Bangrak on the quayside) but still good.

This place has some great atmosphere and loved the food. The decor is amazing especially. Very unique in its appearance..Will be returning again. Despite the soft drink shortage!

Quick bite to eat whilst shopping in the metro centre and Thaikhun did not disappoint. Really quick service, tasty food and very friendly staff. Gluten free options are available. Can get busy but it’s worth the wait.

It's a really cozy place for Thai food lovers. The food was great for the price. The service was a bit slow, maybe it's because i went on a holiday and they might be understaffed.

Just went daydrinking with whife. Good coocktails and good snacks. Very nice staff.

This is the opposite of Thai Food and a disgrace to advertise as a Thai restaurant. Avoid this place if you are going there for Thai Food. It is terrible.

Always a good meal out at Thaikhun. Ribs were especially good.

Food is great but service is slow. Good value for money.

Delicious food, the papaya salad was the best thing we had but it was a shame about the portion size considering it was expensive!

This company employs A DOG ABUSER! The reprehensible actions of Khatthaliya 'Kat' Sinpia, inflicting brutal violence on the defenseless young border collie Bailey in the name of "discipline," are not just unacceptable but outright abhorrent. The company must urgently address this cruelty with the severity it deserves, taking decisive measures to ensure the safety and well-being of animals and sending an unequivocal message that such behavior will not be tolerated. Please see video on Facebook under UK Animal Cruelty Files

30 min wait for our drinks. 1 hour wait for our starters. 2 hour wait for our main course. Staff aren’t attentive at all and prioritise cleaning tables rather then serving tables. Very poor place to eat service wise.

Amazing food; welcoming, friendly and attentive staff. We went for late lunch, mid-afternoon, where restaurant was fairly quiet. Definitely worth a try if you've never been. Spot on and very flavourful food. Now our place of choice to eat at the Metro Centre. Mouthwatering excellence!

Fantastic food, beautiful flavours I've never tasted before. Would definitely go back

Really disappointing! Prawn and chicken toast was amazing but my street noodles took an age to come meaning hubbies food needed ‘reheating’ he had 5 measly bits of chicken. My noodles tasted bland and were all congealed together! Service was poor! They comped 50% the food looked lovely just tasted bland

Staff are helpful and very hard working. Kitchen staff do an excellent job. Food is authentic and so good. It's one or favourite places to ear. The price is really good. Gets a gold star from us.

The food was okay , i opted for the belly pork and it was nice and crispy. However it did not come with rice, the rice that i chose came and was underwhelming disappointingly. The draft beer was nice though however

So I went to streettaste co in Metrocenters which is a franchise and wanted to try the sugarcane juice; to my disappointment he told me that I earned 10% off and still charged me full amount; secondly in what possible way I pay 5.99 for a large juice and this being the large size of a cup in any sense. Also the service was basically horrible and when I asked him about this being the large cup he fastly said yes and told me have a nice day and somehow making me feel like I’m not even welcomed. Service wasn’t what I expected from a franchise that’s also newly opened.

Food was alright , but don’t go here if you in a rush we got here and ordered our food at 2 didn’t receive it till half 3 and wasted all our day and we only had a limited time there as well. Not even busy and took this long not enough urgency from staff and not very forgiving either. Overall not happy do not come here warning just go Chiquito across from there we wish we went there instead. However the waitress lucy who didn’t serve us was very kind and was apologetic

Had a lovely meal and our service by Katie was unmatched. Will be back again

atmosphere was lovely, food was delicious 😍 waitress was kind and quick to serve us, had a great time eating here, will definitely be back again soon 🥰

Absolutely delicious, and excellent atmosphere.

No beers available at all. Had to ask for cutlery for our starters and for our mains as none were given. Also, our mains arrived with our starters so were sent back only for another member of staff to bring them straight back. Overall, terrible service.

Seems to have gone downhill a lot within the last year or so, they have changed a lot of the menu items and there are concerns over allergies, so I am unable to have normal options because things are made without the option of removing sesame seeds. Are used to love having the barbecue pork and rice, but now there have sesame seeds. The only option I can have for something that is not spicy is simply a starter. Sitting areas where there are displayed on the wall and surrounding area seem extremely dusty, which concerns me for allergies, dust mites and asthma.

Muy rica la comida, mi marido pidio noodles con pollo y yo arroz con gambas y piña -estaba esquisito. La decoración del local da la sensación que estas en Thailandia, no faltan detalles. Buena relación calidad-precio.

Nice food but scruffy and service was unpleasant.

I had the Massaman curry with prawns and it was delicious! The prawns did not have tails on them which was great. (Pet peeve of mine)

Delicious food, great staff, calm atmosphere

Me and my family popped in for a bite after the cinemas. We’ve been in about 3-4 times and the service has always been good. Unfortunately tonight it wasn’t. We asked a waitress who was passing by to get some ice in a jug of tap water. She immediately gave us attitude as if how dare we ask her to do something. Food was brought out but had no plates or cutlery. One of us went to ask as no one returned. Then waited another five minutes for cutlery and plates to come which were abruptly put on the table, no ‘sorry about that’ or ‘enjoy your meal’. No one checked back on us. Was all just a bit rude and weird. We spilled some water on the table so went over to the bar to ask for some blue role. No staff so asked someone for blue roll which I could see on the bar but server gave us two napkins? Service just wasn’t there at all tonight. The man with the glasses and was wearing a black top was nice and always pleasant when we go however other servers weren’t great. This has unfortunately out put us off going back

Didn't even get the chance to eat here. We stood waiting for a table for 10 minutes whilst four staff members walked past us and ignored us (the place was basically empty). They seemed more focused on cleaning empty and already clean tables. It's such a shame as having been previously, I know the food is really nice. Whilst stood waiting to be seated, a couple walked out stating, "Don't bother, we've been waiting for 15 minutes to even get our drinks order taken" so we left and got served immediately at another restaurant.

Food quality was not so good. It used to be a good place to eat. All the stir fry dish was not fully cooked, the Singapore Noodles were all gone soggy and flat, the papaya salad was not to taste and amateurish. For this price I wouldn’t go again. The only dish best was Tom Yum soup.

We loved it. Street style and pretty authentic too. The staff were great. A little pricey for what you get, it was delicious all the same. Just small portions. Ended up buying more food elsewhere.

Started off tonight with the wrong drink, rather than telling us about the lack of beers they had we just got given a cider without asking if we wanted to change our order. Then with the sides, they didn’t have any sauce but didn’t tell us this until we had been given our meals. After that we sat for an hour and a half waiting for our main meal and were told it would be another 20 minutes when we finally asked. No one had come to clear our starters in the mean time either. Other people seemed to be getting faster service. Very confused and disappointed.

Good food. Menu slightly misleading for the share platters minimum two people. Disappointing to find the advertised price was per person !

Tai green curry, wasn't very spicy. Sticky rice was overcooked and mushy. Chicken pad Tai wasn't chicken, likely tofu. Didn't come with an egg also. Waitress was very nice, not enough staff.

Welcomed with a warm smile everytime we go. Seated quickly even without s reservation. Service is swift but not rushed. Food is prepared fresh and super fast and always delicious. I highly recommend the prawn and pineapple fried rice! I would definitely recommend.

Amazing food, friendly staff, definitely be back.

Reasonable food, but staff were poor and service slow despite there only being a few people in the restaurant. I was disappointed!

Visited after spotting it the evening before, and so glad we did. All of the food was delicious, but the Chicken Tom Yum soup was the best ever, and service with a smile. We will definitely be coming back again.

Food as usual first class, served by Lucy who was excellent

The two staff who took our drinks and food order were great but the food wasn't very good the pad thai was tasteless

Great Thai restaurant inside metro mall, super food and extremely efficient service

This place is one of my regular, where i like to visit technically every week. Thệ ambiance is excellent thệ service is amazing. No doubt all thề dishes are made with perfection but My fav dish from here is basil fried rice with minced chicken and red curry. And special thanks to tanya and ann for the delightful service they provide all the time i visit.

Food was amazing and staff were very friendly the only one complaint I had is that the booth we were in was very dated and chairs were all ripped, could do with a little tlc, but putting that to one side the food was really fantastic!

Wonderful food. Fantastic service.

Can't fault the staff, every single person we were served by were just so lush, friendly and so helpful. Apparently they were short staffed but we never felt like we were unattended. The food was spot on as well, spot on with allergy sufferers as well which is lovely to feel normal for once. Don't come here too often but it's always our first choice seen as the food and overall atmosphere is just so unique and enjoyable. Thank you so much for a lush birthday meal 💕

Wow! Our new favourite place! Was like eating street food on Thailand! The Tom Yum was the best I have ever had! One of our party adored the spicy rice dish with mushrooms and tofu! Staff were super friendly and you would be forgiven for forgetting you were in the Metro Centre. Normally go to Wagamama when here for Asian style food... but knocked the socks off!!

Amazing foood and very cool vibe,got to try the massaman curry👌🏽

One of the best takeaways I’ve had this year. Better pad Thai than most I had in Thailand. Bit pricey but worth it

On that day, the restaurant ran out chicken. Special pork is bit dry and bit expensive and it should have come with rice.

Took my grandson for some cultural experience of food. We weren't disappointed by the Bangkok street platter for 2, however not great value for £20. See photo. My Thai green beef curry was rather nice, the grandsons dish was more of chicken n chips again £18 and not the best cuts of chicken. Overall I enjoyed my meal but I'm doubtful of a return due to costs

Aroi maak maak and great atmosphere and decorations. We had satay and chips, duck with Thai basil, chicken with Thai basil and the curry noodle soup. It all tasted smashing! The Thai ice tea is a treat also. Keep it up, would definitely eat here again.

Really nice food in an original setting. Staff were pleasant and looked after us well.

We ate at Thaikhun today, the food was ok, pork skewers were tough but edible left one because is was cremated. Husband had the chilli squid, it was ok nothing fantastic possibly a big over cooked. The main courses I had sweet & sour chicken with sticky rice and my husband had pork on rice, both were delish and we couldn’t finish them. The overall decor of the restaurant is rustic however the booth we were sat in had massively ripped upholstery. The restaurant wasn’t busy so im not sure why we were sat there by the staff. Staff were friendly. Toilets are ok, I saw someone else’s comment about the toilet doors and yes there are cracks in between the wooden slats but it’s not something I would hugely worry about because I doubt women will be queuing to go to the loo in there but it is a bad design. The loos aren’t greatly obvious so I could have ended up in a store room and it was a bit messy outside the toilets. Overall our food cost over £50 not sure I would pay that again for what we had. One thing that was off putting was chefs were taking photos on their phones in the kitchen. I dunno where their phones have been and I don’t think they would be particularly clean to then go on and do cooking makes me a bit squirmy. Im not a germaphobe in the slightest but this gives me an ick.

First time ordering from here. Gorgeous food! Really happy to have found this place 🎉🎉🎉

Great place. Enormous portions and great menu. Staff were very friendly. Had a really good atmosphere despite being in the middle of the MetroCentre.

Nice food, a lot of flavour. Had a dish with one chili (out of three) and it was actually quite spicy!

I love this place. The good is consistently fresh and super tasty. The cocktails are lush and the staff are really friendly. Can highly recommend 😃

gorgeous food, setting service. Lovley people and food can so quickly. Very authentic- really recommend

Tasty food . 2 cocktails for 1 . We loved the food and drinks .

After waiting for 25 minutes without anyone coming over to take a drinks order let alone a food order we had to walk out!! Staff were just standing around and prioritising cleaning tables. This restaurant is really good for food but their service has let them down and most people standing at the door when we left waiting for a table said that the staff were just standing around and not coming over to them!

Excellent food and reasonably priced.

The food is really nice but the decor and lights were thick of dust as if they had never been cleaned since the place opened.

Great experience, the food was fantastic.