Based on 1.934 opinions finded in 1 websites
Based on 1.934 opinions finded in 1 websites
Nº 128 in 271 in Fareham
Opinions
Has gone down hill a lot, portions are smaller and food is not same quality
Philip Goodland . 2024-12-04
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Still a great brand to celebrate birthdays and special occasions. It’s like a tradition. The menu is good. Staff always attentive. It’s a little tired around the edges, but you know what you are going to get and reasonably priced too
stephen ferguson . 2024-12-01
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Been here a couple of times recently and the service from Vicky is always fantastic. The refillable drinks are constantly topped up, often without us having to ask. She comes over with balloons and activities for the kids so they’re distracted while the food is cooked. Hopefully the kids eat free option on the app doesn’t go anywhere soon. 🤞
Jamie T . 2024-11-23
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Had daughters / partners birthday Really good evening
Kay May . 2024-11-15
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Prices are astronomical mixed grill £40.00 ??? And portions were so small !! I used to love coming here . it was quiet early eve says it all really . 7 of us won't be back in a hurry .
Vanessa Wells . 2024-11-11
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As of 02/12/2023 (Dinner) Taste:8️⃣ Environment:7️⃣ Seating:7️⃣ Service:8️⃣ Portion size:8️⃣ Value for money:7️⃣ *on a scale of ten Overall Score:75 / 100 Average cost per person:£28 💛💛💛💛💛💛💛💛💛💛 The staff sang the birthday song to the birthday girl and provided a free birthday cake to celebrate. 🩵🩵🩵🩵🩵🩵🩵🩵🩵🩵 🤙🏻Fridays Messy Cheeseburger with House Salad (829 kcal) 🤙🏻Classic Ribs with House Fries (538 kcal) 🤙🏻Ganlic & Chilli King Prawns (155 kcal) 🤙🏻Rocky Road Shake (659 kcal) 🤙🏻Fridays Fave Dessent Platter (1648 kcal) 🤙🏻Free Binthday Cake (549 kcal)
Moon SIN . 2024-11-10
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Really wanted to love this today but it just didn’t deliver. We went at lunchtime as I had received an email with details of their new £7 lunch menu. However after we were seated we were only given the main menu, I had to ask for the lunch one which was brought over but I noticed everyone that came in was only given the main menu. They obviously want you to order from the more expensive menu. Food was fine and was happy for the £7 price tag, was a bit annoyed that I was asked if I wanted extra sauces and was not told that I would be charged for them - £1.25 for the smallest pot of BBQ sauce ever! Service was fine although I felt very rushed, the guy wanted our food and drink order literally as soon as we sat down!
Sarah West . 2024-11-06
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Hit an miss, generally okay establishment
Teddy Bass . 2024-10-27
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Very over priced for what you got.
Elaine Crowe . 2024-10-24
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When we arrived it wasn't buzy, but by the time we left it was very buzy with lots of kids running around. The food was OK but nothing fantastic, and we thought the prices were very high. My salad had brown bits on the end, so the kitchen hadn't checked it before it went on the plate! The pudding was OK. We won't be visiting a TGI Fridays anytime soon.
Alison Heckermann . 2024-10-17
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The food was delicious. Tilly was great at service and checking on us. On a Saturday evening, we walked in and still got a table despite it being busy.
Sophie Parish . 2024-10-06
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Served by Tilly who was spot on with her service. Very smiley and helpful. My chips were luke warm and my wife’s piping hot, called her over where my wife said she would eat them with my whinge over. Soon after Tilly returned with a pint stating it was a left over and better than binning it she offered it to me. Apart from my chips the food was good and service spot on.
Little Copse . 2024-09-22
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Johnny was excellent on a challenging night, very quick and accommodating.
Adam Hatton . 2024-09-21
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I was shocked how much the prices have gone up! Oh and the menu choice has gone down. Their Cajun pasta is near £20 now, their cheapest burger is nearly £20 too, beef fajitas - £25, every starter is a tenner. If you’re just a couple you should bank on spending nearly a hundred quid - and that’s for the deeply average food, it’s not bad, but it’s no better than average. At least the service is good and the tables clean.
Phil Buckley-Mellor . 2024-09-16
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Good service and good food. Reasonably easy to access from the motorway.
Nick Rendell . 2024-09-16
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Served by Max - really nice chap. Nice burger and a beer!
Jackie Lowe . 2024-09-05
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Not good value for money. Low quality microwaved food served luke warm. Purposely confusing 'deals'. Dirty environment. It's had its day. We left unsatisfied. We will not be going back. Edit: Thanks for the response. There's no way to reply so I'll do it here. No, we did not speak to the manager but we did let the server know we were disappointed. They agreed with our sentiments and seemed tired of receiving similar comments.
David Maw . 2024-09-04
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Been a while since we've been to a TGIs, food was great but blimey it's expensive now! American yellow cab looks more like an abandoned car rather than adding to appearance.
James Armstrong . 2024-08-30
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Overpriced rubbish, could have had a 3 course meal for what we paid for basically a snack
jayne davey . 2024-08-09
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Had a lovely 60th Birthday meal here with my lovely wife. Beth and the team were awesome. All Sang happy birthday. It was that moving it Brought me to tears. Can't thank Beth and team enough. They all made an old man very happy. Take care and keep safe . Food is great too. Steak was done to perfection.. xx ----------------------------------------- Back again for our Son's Birthday. A big thank you to Tilly for making the evening special. All the best.. Steve Tom Annie James and Granny. Xx
Steve and Annie Singleton . 2024-08-09
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Walked in and immediately got a table, however, we waited for over 20 minutes to order drinks and food, and more than 30 minutes for the drinks and food to come. It wasn't busy and staff walked by many times but apparently were too busy. Food was good but not exceptional, and especially for the price point. I like TGI but am not sure if I'd go again anytime soon, it's too expensive for what you get.
Joost Meijer . 2024-08-05
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Had a lovely meal here this evening. We've been coming for occasions for years but today was exceptional service. We were served by Angus (or thats the name shown on the receipt) and he was great - friendly, efficient and light hearted. A really enjoyable evening. Ribs and sesame chicken are always a winner. We'll be back for our next catch up.
Charlotte Sea . 2024-07-27
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Walked in. Didn’t look busy was told 15 min wait for a table to be cleaned and to wait at the bar. This is fine we sit down. 45 minutes passes, 10 tables cleared and nobody’s come and seated us. My partner goes and asks how long I’ll be as at this point it was near 9pm. They seated us right away after that and said sorry we forgot you were waiting. Food was bland considering we are regular customers but this time the chips were over done just tasted like batter no potato. Chicken was tasteless and my partner didn’t eat his burger. We are extremely disappointed as we are regular here but never experienced anything like this. Feel extremely let down our £70 bill was wasted really.
Paige Scutt . 2024-07-19
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Family day enjoyed with a family meal to end. Decided a visit here to satisfy everyone's individual what they fancy to eat. Mission accomplished all enjoyed their meals, and the service was friendly too.
Debra Wyeth . 2024-07-13
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Since TGI Fridays has been open, so that's the 90's, we have never had a bad meal. The food is glorious, delicious. One of my sons has worked there for many years. We have always come back. The staff is extremely friendly and always helpful, especially for birthdays! We have just had one in there today. I wish they brought back the Manhattan wrap though! An absolute pleasure!
Annie Bevis . 2024-07-05
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I had only ever been to one TGI’s before this one (and that was in America). This one had some of the same atmosphere as America- but the prices were unbelievable for what you got in return. We stayed at a nearby hotel, so checked this place out for convenience, but shall not return again with the over priced menu and drink items here!
Gavin Badboy . 2024-07-04
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Slow staff. When asked for a glass without ice, ice was served. Mentioned I asked without ice, glass was returned after ice was dumped out and dirty. Would not recommend.
Jon Castle (JonC) . 2024-07-04
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Visiting TGI Fridays in Fareham was an absolute delight! From the moment we walked in, the ambiance was inviting, the staff were incredibly friendly and attentive, and the food was simply delicious. The menu offered a great variety of options, and everything we ordered exceeded our expectations. Whether you're craving classic American favorites or exploring something new, TGI Fridays in Fareham is sure to satisfy your taste buds and leave you with a smile." friendly and attentive, and the food was simply delicious. The menu offered a great variety of options, and everything we ordered exceeded our expectations. Whether you're craving classic American favorites or exploring something new, TGI Fridays in Fareham is sure to satisfy your taste buds and leave you with a smile.
Aaron “Ron” Milton-Eldridge . 2024-07-02
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It’s ok, food is average, service is average. Hit and miss with how good the food is depending on who’s working.
Lianne Prince-Swatton . 2024-06-24
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You know what, the place was cool, made me feel like I was in a bar in America- personally I love that! Food was brilliant, I had the all you can eat sesame chicken on a Monday. Came out hot and fresh everytime-i only managed 8/9 plates of it ;) The staff were nice , the waitress was lovely, popped over and had a new plate out for me quicker than anywhere I have ever been before. To be fair kitchen were on point too! Also had a biscoff milkshake which was very nice 👌 Thank you to the team here for a nice experience will definatley be a repeat customer, wing wednesday is next on cards for me.
littledevilchris666 Chris . 2024-06-18
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Great food good atmosphere, staff really helpful. Had delicious ribs also stopped just for a drink. Recommended
Paula Chaplin . 2024-06-18
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Although Angus, our server absolutely provided excellent customer service, the food, overall was, in my view, awful. Just seemed to be “ what’s the minimum standard we can get away with” there was just nothing that inspired anything but this score. We had a variety of starters and mains plus a sundae pudding, nothing even remotely as inspiring as Angus’ customer service skills. Angus 10 food 0. Says it all really. Just shy of £300 and for me, worth, maybe £150.
timm . 2024-06-16
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The menu is so boring. Since COVID it hasn't been the same where they condensed the choice and they haven't really been the same. Same old dishes, just boring!
Sponge . 2024-06-08
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I visit TGI's every week and always really enjoy the food, and staff are amazing, always friendly and helpful.
Derry Lyons . 2024-06-08
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£20 for a burger at a chain restaurant is obscene, looked at the menu and turned back around and got in my car and went to a local pub instead
John Robertson . 2024-05-31
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Great food But way way to expensive! Everytime i go back everything goes up in price it's a rip off £40 for a mix grill no thank you lol
Nathan Vella . 2024-05-31
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If you want to sit for 45 minutes for over prices mediocre food in a grubby atmosphere this restaurant is for you. If not avoid
Kevin Eades . 2024-05-31
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Went for my daughter's birthday, the server was very friendly and helpful, nothing was a problem for him. The price is a little on the high end but the food had so much flavour and the portions are great. If you pair your visit with the rewards on their app it rounds the price off nicely. Very good visit, will be back for more.
Oli Jw7 (Olijw7) . 2024-05-30
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Very nice place. Good service, good food, the crew was singing happy birthday and it was very funny. If your around go there
Nimrod Madani . 2024-05-30
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£20 for a burger !! You could get much much better burgers on street food vans !! Also on them menu , they said meal enough for 4 person ? Well mate plate come to me and trust me ,it's even not enough for 2 person Will never come this place again !!!
cenk polat . 2024-05-27
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Really nice food and atmosphere. Came here for a work team meal and had excellent service. Prices were good too!
Kat Claridge . 2024-05-23
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Food expensive for what amounts to fancy fodder
len larden . 2024-05-20
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We visited to celebrate our daughter's Birthday, and are very glad we did. Our waitress was absolutely brilliant, food and surroundings very good. We'd definitely come back.
chris davenport . 2024-05-19
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Ordered from here half the food come my kid and brother kid didn’t get there food wouldn’t answer the phone absolutely joke
Christopher McNair . 2024-05-18
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Food and service were good enough but very expensive so would only go for special occasions and with vouchers.
Roger Shilcock . 2024-05-10
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Visited for my birthday, haven't been for about 30 years and it will be another 30 before I return. Booked a table for 7pm, waited 40 minutes to be seated. Grubby tables and chairs. Squished into a space. Toilets were disgusting but it was very busy so maybe under staffed. Food wasn't bad but nothing to write home about. Just very unorganised and slow. Over priced, would have had a similar experience in mcdonalds. I will say the staff did seem pretty stressed so maybe just a bad day ⭐️
Jodie Richards . 2024-05-06
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Service is so slow here. All the food was just disappointing, all luke warm just felt it was under the lights for ages as the chicken sesame strips were abit dry and so were the chips. When the puddings came out, 20 mins later, just didn't seem worth it. The chocolate cake sauce was all melted just didn't hold completely. Used to love going but just this time just felt it's not worth it especially how much it was.
Dan Ward . 2024-05-06
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It is the most awful meal we have ever had . It was an anniversary meal!! Food cold from the starter to the main courses ! Very expensive for what it is, No atmosphere at all . Will never go again. The nicest thing was the fresh hot chips after sending the first ones back! Don’t bother going when you walk in and it’s empty! Says it all !!! But the waitress was lovely and very helpful and accommodating
Trish Adaway . 2024-05-05
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American style diner food, server was very attentive and spot on with a few special requests. The meal was great and up to expectations cooked well with nice cuts of meat. I had the ultimate American grill which needs to be served with a coleslaw in my opinion so I requested some and it was provided no problem. An enjoyable meal.
Sarah Beaurain . 2024-05-01
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Tgi Friday used to be a great place to eat, however I would say in my opinion their quality has gone down and the prices have risen , 20 pounds for a burger , that was over cooked and dry with the roll more like a crouton , we had a shared starter with elements having to be returned as they were burnt. The service was slow at best , the floor was sticky , I will not be returning and I will simply take my business elsewhere.
Adam Glasspool . 2024-04-27
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Returned here after a few years and wanted to update my old review: the food was excellent, delicious tender ribs and the s'mores sundae was exquisite. Kids really enjoyed their meal, which was free when you get their app. Beth our server was lovely. Only downsides were the mocktails were pretty expensive for what tasted like just a glass of juice, fajitas were average, and there was a rowdy table of swearing girls nearby. It can happen on a Saturday late afternoon though. But came away very impressed. Will be back!
Chris Warburton . 2024-04-27
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I am fuming! We decided to go TGI’s for my granddaughters’ 8th birthday. They inexplicably lost our booking, but we were offered a table but not where we wanted to sit. The menu was poor and devoid of choice. They advertise kids get a meal free when an adult has a main meal, which we ordered, but we were informed that if anyone ordered from the ‘uptown’ menu that disqualified the deal. Even when confronted with me showing them the wording on their own site they were not budging! I used to go for a treat to TGI’s but never again. Overpriced and ‘tired’ restaurant. Ps we left in disgust and went to Frankie and Bennys which was superb!
David Freeman . 2024-04-23
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My 10 year old neice lives near and we like to go togetherto catch-up ....I always ask for the best table in the house, this makes my neice laugh. The food was hot and although not my usual choice I do tend to enjoy it. The staff are fabulous.
Sam Holmes . 2024-04-20
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Kids food was cold - had to re-fire. Steak had been cooked well, but left sitting too long before delivered cold. Fries were very cold.
Shane Fenton . 2024-04-18
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Very expensive meal staff very friendly and obliging
Paul Sharp . 2024-04-13
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I went to TGI Fridays for my wedding anniversary and took my kids . Loads of room and empty seats, but we were put in a corner with chairs not the buffet around the other side . WOW, quite expensive for the amount of food you actually get. Had a pesky fly that kept bothering us which was annoying. Wasn't the warmest place either. 100 pounds and we hardly ate anything, but at 20 pound for a burger you can soon rack up the bill . It was ok, but I'd rather of gone to a carvery or a pub/restaurant and had a proper meal for that money Would I go to TGI Fridays again? No. It's not for me .
Rew Fisher . 2024-04-13
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Perfect! Food was delicious! Staff were busy but our waitress was so lovely. She tended to our every need. We were a big group of 15 too. No complaints
Kelly Ferguson . 2024-04-08
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Disappointing server - almost automated in speaking . Food order was confused resulting in long wait time . Offerings generally bland in flavour . Drinks more ice than drink . Potato skins , not worth the mention , so small even Stuart Little would have been underwhelmed. Positives : *Parking *Best dish on our order was the Cajan chicken pasta . * Table and restaurant clean , quickly seated .
Entrance Boutique . 2024-04-08
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Great vegetarian options, more than the usual vegan burgers. Very attentive staff and great atmosphere.
Sean White . 2024-04-05
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If you like a dry burger and hear happy birthday being sung every 30 minutes then it the place to be
Dave Bagg . 2024-04-05
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We visited as a family and Max was very friendly and attentive throughout, food was delicious and very happy like normal. We come here a lot and always enjoy ourselves.
Laura Ireland . 2024-04-04
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Amazing service. The waitress Amber was so friendly and made my daughter’s birthday special by singing to her, gifting her a balloon crown and a slice of cake.
Nadine Turner . 2024-04-01
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Empty but still had to wait for food .Very overpriced .Never will come back
Derek Humber . 2024-03-28
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AVOID AT COSTS – TGI Fridays – Wings Wednesday Well guys here’s my experience of Wings Wednesday & My advice is avoid this place like the plague unless you want to become very unwell or worse you’ve been warned! So visited the Southampton Road Diner to have a meal with my son who’s working in the area & following sight like most of us of social media promotions decided to check the Wings Wednesday experience. Wel what can I say Warm chicken & frozen on the inside so un cooked wasn’t what I was expecting form such a brand or anywhere to be fair as this is dangerous ground for diners. Complained to our waitress who confirmed my concern with the kitchen that it was uncooked frozen & raw. Such a brand like TGI you wouldn’t expect it my advice is avoid this place & spend your money elsewhere YUK!!!!!
Simon Papouis . 2024-03-28
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The menu is much smaller than it used to be, and the atmosphere was lacking, but that may just have been because there weren't many people there. My meal of pasta and chicken was tasty and good but seemed expensive for what it was. A visit to Fridays used to be a fun treat but it seems just average now.
Laura English . 2024-03-25
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Visited at 5pm with daughter and her partner plus my granddaughter and father of my daughters partner. I last visited here approximately 2 years ago. The place was almost empty. The lady serving us was lovely but that was as good as it got. Food was cold and uninspiring. Menu was limited with ridiculous prices. I love a dessert but passed as approximately 3 items to chose from. Took my granddaughter to change her nappy at 6.30pm, the toilets were disgusting. I know it's the customers making the mess but the toilets had not been checked since 2.30pm. The whole place is run down, tired and uninviting. I won't be visiting again.
Aileen Clarke . 2024-03-24
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Went here this evening with grandparents it took over 1 hour for food to come out as "cooked fresh" whe arrived cold/luke warm. After eating recooked hot food we ordered pudding. When it came out and had a film on the chocolate sauce where it has been sat under heat lamp and the spoon was covered in the sauce. All of this happened when there was no more than 3 people.. now i know why it was so empty. Super upset with today as usually amazing at other TGIs. Also the toilets stunk of mould and very unclean overall.
Amy McGuire . 2024-03-24
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Food was bland and long wait between starter and main course
john gooch . 2024-03-08
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Really Friendly smiley staff, Good food, great atmosphere. Enjoyed a great evening.
Pauline Clark . 2024-02-27
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The chips have a Cajun coating that is not mentioned. The only thing was (I should of taken a picture but didn't) I asked for no red onion in my burger and I took a bite and saw a bit of red onion. It was like they put it on and then remembered so removed it but not all it, but concerning if it was something that I was allergic too. I didn't complain because I'm not allergic to it and it's bits I could pick out and it was busy.
Jane Shepherd . 2024-02-23
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The menu was poor, seen better selection at KFC.
Andy Cecil . 2024-02-18
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Staff are so nice welcoming had a very nice time food is good like to see more choices on the menu
Karen Charleston was bond . 2024-02-08
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Lovely decor on the in and outside of the restaurant, we were greeted and sat promptly! We both enjoyed our meals, I had the franks red-hot chicken burger but in all honesty I was a little disappointed due to the lack of Franks red-hot...I would expect either the chicken to be seasoned with it or sauce in the burger but it was just a few pieces skewered on top [which were still nice of course]. My partner had the mixed grill, it was nice but unfortunately the chicken was pretty bland, the steak was very thin and although he asked for it medium-rare it came out well done, Also the bacon chop was overly fatty. Perhaps quantity over quality with this dish? Overall the food and service was very lovely and we would definitely come again!
Jodie Pearce . 2024-02-04
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Food is overpriced and portions are certainly not in-line with pricing. Half rib portion is pathetic! Will not rush back, unfortunately!
Brenden Fourie . 2024-02-03
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Visit was OK and food of an acceptable standard. However there has been SIGNIFICANT price rises since our last visit about 6 months ago. Would estimate that everything has gone up at least 30%. Meal for 3 of us was previously about £60 - £70, this time was over £100 and we ordered less than usual. Will definitely think twice before coming back as there are many better and cheaper options available in the area.
John G . 2024-02-03
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The quality of food was OK. Won't be returning in a hurry. I had ribs was disappointing.
Andrew laver . 2024-02-02
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Excellent food and some good deals running currently. Kids loved the theme and there is a good choice of alcoholic and non alcoholic cocktails and refillable soft drinks went for 2 different parties recently staff were great
Lee Wenden . 2024-02-01
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Totally overpriced for what I got
Jamie Mills . 2024-01-31
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Excellent place for a family meal
Brian Tucker . 2024-01-22
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Had lunch today,lovely food ...Great service...thanks Tilly
Del Scorey . 2024-01-15
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If you like average food at exaggerated prices, then this is the place for you. We came here last year to celebrate my mother's birthday and they put some balloons on the table and brought a little cake and the staff sang happy birthday and stuff. This year, the prices were at least 30% more expensive, charging a whooping £3 to swap normal chips to sweet potato ones, and £9 for desert. And not even a "Happy Birthday " from the staff. I was not impressed. Needless to say I will not be going there again.
Linda Matthews . 2024-01-07
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Had our staff Christmas party here and the staff were amazing, big shout out to Tilly our server, she did an amazing job looking after us!
Ben Killick . 2024-01-06
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I used to love coming to TGIs but the service and food has fallen the past 2 times I have been.
Andrew Walden . 2024-01-05
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**EDIT** I have reached out already to the site and also responded to the survey you sent me and not heard anything back! We went for my son's 14th Birthday meal tonight and it was really really poor. The food was substandard even for the low expectations we had. The service was slow and the staff bar one were rude and disinterested. They had no Coke, Fanta or Oreos... how does that even happen at 6.45pm on a quiet Tuesday?!? The food on arrival was very hit or miss. The chicken fajitas had a 'salsa' that would have blown anyone's head off... obviously a strong chilli was used or something as was literally inedible and this is from people whom like heat! When we asked if it was OK or raised any concerns we were just told bluntly "that's how it is" not interested and not bothered. A far cry from the customer experience I remembered from the good old TGI's where customer service was key and the staff made the visit worthwile. These staff made the visit only worse. When we were asked again how things were at the end we again were met with disinterest and told thats how it is... why bother asking if your not interested in the answer! We asked to speak to the manager... after an excessive wait Georgia arrived and it was clear to see where her staff have learnt their lack of skills from... Argumentative and condescending trying to explain to us what salsa was and how the 'head chef' had been spoken to and they had all tried it in the kitchen and it was fine. There was no apology, little care and no offer of anything but an argument. Oh and when we came to pay, the card machine would not accept any apple or Google pay options, only real cards... trip to the car luckily to get the wallet. What would they have done if you only had your phone like must people do now? Save yourself the upset as it was a ruined Birthday meal which caused alot of upset, we didn't even get to sing Happy Birthday as we all just wanted to leave!
Alice Kelly . 2023-12-21
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Great food, great service and exciting atmosphere!
Jake ER . 2023-12-17
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It was ok for sure, also it was next to the hotel hahaha, staff were ok, food was warm and had some taste, overall ok, i wont run back to the place but it was ok just 🙂
Paul Abbott . 2023-11-30
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Cheap rush around service at mega overpriced menu. Came out disappointed at choice, and that being reduced, and I think inflated just because of festive season. Good concept way overpriced and under serviced
Martin Cullimore . 2023-11-24
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The Service feom the staff was good, although there were very few staff. THE ATMOSPHERE was very bland, not many dining. The food was the worst we have at a TGI Friday's venue and certainly would not return. The food was dry and tasteless. The food was obviously prepared definitely not fresh . The cheese was so dry it was lime cardboard. The pot of baked beans was so dry that could not be eaten, the loaded skins were so dry and cold. This was a birthday meal and we were all very disappointed. Would not recommend any more that is for sure.
Carey Ely . 2023-11-19
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Great food, bit pricey for the amount you got. Service was good, bit slow with the bill at the end of the night, and the atmosphere was great as usual.
Chris Cornelius . 2023-11-07
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Very good service, free parking, clean and tidy atmosphere. Abit expensive though but there are deals
David Fleming . 2023-10-31
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Haven't been to TGI'S for years, I'll be totally honest it felt like the good old days again! It was a Monday, the restaurant was busy and a great atmosphere all round. But the food was superb, again like the glory days of this golden favourite, but most of all the service was exceptional! Our waitress was really, really welcoming and looked after us all night. I will definitely be coming back soon. Can't beat nostalgia when it's this good.
ashley plumpton . 2023-10-26
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Poor food choice not what TGIs used to be
Mark Burnham . 2023-10-24
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Love this place, food is excellent and staff are so friendly. 👌
Gemma Knight . 2023-10-21
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Me and my family dinned here at on the 17th October 2023 to celebrate my 17th Birthday. I wanted to write a review regarding the exquisite experience. The food here was absolutley delicious (I ordered some double wopa burger and it was very tatsy with onion rings as a side. We decided to not have a starter and to have a main course and a desert if we fancied later on). The food was presented beautifuuly on the plate with the burger delicately stacked and set next to a substantial cup of chips. It also came with a T.G.I Fridays home made jack danials sauce. It was like dipping the fries into a small pot of paradise for the mouth and gave an excelent finish to the meal. The onion rings were impressively huge and were lovely also. We had brought a Bday cake with us and so we decided not to have a dessert which the staff were absolutely fine with. As a waiter and Barman myself I understand the stress, struggles and effort people put in to make sure that the customers were satasfied. Our waitress was very nice and welcoming who was called vicky (I think thats how it was spelt). She gave us regular check backs to ensure we were happy with the food and if we needed anything. After ordering drinks she had brought them over to the table rapidly and proffesionaly. (We each had non-alcoholic cocktalis). After the meal she brought out my Bday cake out of its box and on its stand. Candles were put ontop and lit. She requested that I stand up and made an announcement to other customers at the restaurant to wish me a happy Bday. It was great to see how much emthusiasm and effort Vicky had put into making our evening out as best as it could be and succeedd very well. Because of her outstanding extent of effort we decided to offer her a slice of the cake to have with a tea or something later on. She was very greatful and deserved it. We wanted to have a coffee each to round off the lovely evening but the coffee machine was broken :( Out of Vicky's kindness, she gave us free Nescafe coffee in a cup fro free :) We left the restaurant with satafaction and made our day. Thanks a lot and will be most deffinitely be visiting again ;)
Marcus Ware . 2023-10-18
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Arrived and greeted by very friendly staff, taken straight to my table and placed a drink order. Then waited forever for the drinks, during which time I ordered my food, from the exceptionally reduced menu, resulting in what I can only call an overpriced McDonalds with “beef sauce” tasting like a watered down stock, Drinks arrived (eventually) with lots of apologies, but over all not worth the money.
Mike Duggan . 2023-10-11
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I mean, if you have ever been to a chain restaurant, you have been to this place, good food a little bit pricey
Mooseofmirkwood 1179 . 2023-10-11
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Updating my review from two star. They had no ribs at all with no clear sign of their return. It's still a great place for celebration. Value for money has always been questionable at this place but the staff are great. I think the atmosphere is always much better on a busy night otherwise it can feel quite empty. They definitely need to play more interesting things on the TVs. Also need to update the description as it says its Southampton branch.
Jack Ward . 2023-10-09
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Very expensive for what you get. The service was 1st class.
Tim Hitch . 2023-10-08
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To expensive for me 6.50 a pint to much but lovely food
Richard Hector . 2023-10-08
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A much better and varied menu, chose spicy cajun pasta washed down with several cocktails. Very friendly and efficient staff.
Catherine King . 2023-10-06
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177 Opinions
My Wife booked an afternoon tea online for a 80th birthday but it was cancelled by text on morning a couple of hours prior to the booking, have taken prepaid payment including tip and as yet not committed to refunding any money. Landline number is not working. Owner has spoken to us and claims electric company has cut them off. Still no confirmation of refund.
8 Opinions
Visited The Hook for the first time on a Friday night We were seated in an empty restaurant opposite the toilets The waitress took our orders and brought our drinks Food arrived promptly Hubby had Spaghetti Bolognese and I had Southern Fried Chicken Burger and Fries Apparently the bolognese was delicious I didn't enjoy my food the fries weren't hot Our friends enjoyed their meals and the service was good Unfortunately the pub was very rowdy and somebody fell on a nearby table and knocked the vase of flowers to the floor There was a constant stream of people often in groups in and out of the loos and the door swung shut with a massive thud every time It was extremely annoying When we left our friend mentioned getting the door sorted again He had spoken to her before and she said " I know it's meant to be fixed " It might explain why the restaurant was empty the whole time As I understand it there is an Italian restaurant round the other side we could see it's entrance across the bar I wouldn't go back
67 Opinions
I went here for Sunday roast and was left a little disappointed. The staff were excellent throughout. The roast beef was good, I had the trio roast which was with beef, pork and chicken (the chicken and pork were over done), and considering you pay more for this, I expected a larger amount of meat, instead it was a normal amount of meat but divided up into three different types of meat. Then the veg arrived and we were given the same portion as they gave to single and couple customers (I know this because I was looking around at other tables) were given but we were sharing between 4 people! Sharing a veg portion for one person between 4 meant we didn’t get much each. This I found very disappointing.
515 Opinions
Slightly off the beaten track but well worth the detour, you need a car really to get there but good free parking onsite. The restaurant was fairly quiet for a Friday night so we got a nice table in a window alcove. The meal is varied and our food was very good. I would recommend