GastroRanking-logo
whatsappWhatsapp
phoneCalldesktopWebsite
menuMenu
bookingBooking
4.0

Based on 1.934 opinions finded in 1 websites

site_photo4

Nº 128 in 271 in Fareham

CUSTOMERS TALK ABOUT DISHES WITH..cakechickenoldribscooked
Score
OpinionsNoteGoogle1.9344.0

comment_iconOpinions

Has gone down hill a lot, portions are smaller and food is not same quality

site_logo

Philip Goodland . 2024-12-04

MORE AT Google

Still a great brand to celebrate birthdays and special occasions. It’s like a tradition. The menu is good. Staff always attentive. It’s a little tired around the edges, but you know what you are going to get and reasonably priced too

site_logo

stephen ferguson . 2024-12-01

MORE AT Google

Been here a couple of times recently and the service from Vicky is always fantastic. The refillable drinks are constantly topped up, often without us having to ask. She comes over with balloons and activities for the kids so they’re distracted while the food is cooked. Hopefully the kids eat free option on the app doesn’t go anywhere soon. 🤞

site_logo

Jamie T . 2024-11-23

MORE AT Google

Had daughters / partners birthday Really good evening

site_logo

Kay May . 2024-11-15

MORE AT Google

Prices are astronomical mixed grill £40.00 ??? And portions were so small !! I used to love coming here . it was quiet early eve says it all really . 7 of us won't be back in a hurry .

site_logo

Vanessa Wells . 2024-11-11

MORE AT Google

As of 02/12/2023 (Dinner) Taste:8️⃣ Environment:7️⃣ Seating:7️⃣ Service:8️⃣ Portion size:8️⃣ Value for money:7️⃣ *on a scale of ten Overall Score:75 / 100 Average cost per person:£28 💛💛💛💛💛💛💛💛💛💛 The staff sang the birthday song to the birthday girl and provided a free birthday cake to celebrate. 🩵🩵🩵🩵🩵🩵🩵🩵🩵🩵 🤙🏻Fridays Messy Cheeseburger with House Salad (829 kcal) 🤙🏻Classic Ribs with House Fries (538 kcal) 🤙🏻Ganlic & Chilli King Prawns (155 kcal) 🤙🏻Rocky Road Shake (659 kcal) 🤙🏻Fridays Fave Dessent Platter (1648 kcal) 🤙🏻Free Binthday Cake (549 kcal)

site_logo

Moon SIN . 2024-11-10

MORE AT Google

Really wanted to love this today but it just didn’t deliver. We went at lunchtime as I had received an email with details of their new £7 lunch menu. However after we were seated we were only given the main menu, I had to ask for the lunch one which was brought over but I noticed everyone that came in was only given the main menu. They obviously want you to order from the more expensive menu. Food was fine and was happy for the £7 price tag, was a bit annoyed that I was asked if I wanted extra sauces and was not told that I would be charged for them - £1.25 for the smallest pot of BBQ sauce ever! Service was fine although I felt very rushed, the guy wanted our food and drink order literally as soon as we sat down!

site_logo

Sarah West . 2024-11-06

MORE AT Google

Hit an miss, generally okay establishment

site_logo

Teddy Bass . 2024-10-27

MORE AT Google

Very over priced for what you got.

site_logo

Elaine Crowe . 2024-10-24

MORE AT Google

When we arrived it wasn't buzy, but by the time we left it was very buzy with lots of kids running around. The food was OK but nothing fantastic, and we thought the prices were very high. My salad had brown bits on the end, so the kitchen hadn't checked it before it went on the plate! The pudding was OK. We won't be visiting a TGI Fridays anytime soon.

site_logo

Alison Heckermann . 2024-10-17

MORE AT Google

The food was delicious. Tilly was great at service and checking on us. On a Saturday evening, we walked in and still got a table despite it being busy.

site_logo

Sophie Parish . 2024-10-06

MORE AT Google

Served by Tilly who was spot on with her service. Very smiley and helpful. My chips were luke warm and my wife’s piping hot, called her over where my wife said she would eat them with my whinge over. Soon after Tilly returned with a pint stating it was a left over and better than binning it she offered it to me. Apart from my chips the food was good and service spot on.

site_logo

Little Copse . 2024-09-22

MORE AT Google

Johnny was excellent on a challenging night, very quick and accommodating.

site_logo

Adam Hatton . 2024-09-21

MORE AT Google

I was shocked how much the prices have gone up! Oh and the menu choice has gone down. Their Cajun pasta is near £20 now, their cheapest burger is nearly £20 too, beef fajitas - £25, every starter is a tenner. If you’re just a couple you should bank on spending nearly a hundred quid - and that’s for the deeply average food, it’s not bad, but it’s no better than average. At least the service is good and the tables clean.

site_logo

Phil Buckley-Mellor . 2024-09-16

MORE AT Google

Good service and good food. Reasonably easy to access from the motorway.

site_logo

Nick Rendell . 2024-09-16

MORE AT Google

Served by Max - really nice chap. Nice burger and a beer!

site_logo

Jackie Lowe . 2024-09-05

MORE AT Google

Not good value for money. Low quality microwaved food served luke warm. Purposely confusing 'deals'. Dirty environment. It's had its day. We left unsatisfied. We will not be going back. Edit: Thanks for the response. There's no way to reply so I'll do it here. No, we did not speak to the manager but we did let the server know we were disappointed. They agreed with our sentiments and seemed tired of receiving similar comments.

site_logo

David Maw . 2024-09-04

MORE AT Google

Been a while since we've been to a TGIs, food was great but blimey it's expensive now! American yellow cab looks more like an abandoned car rather than adding to appearance.

site_logo

James Armstrong . 2024-08-30

MORE AT Google

Overpriced rubbish, could have had a 3 course meal for what we paid for basically a snack

site_logo

jayne davey . 2024-08-09

MORE AT Google

Had a lovely 60th Birthday meal here with my lovely wife. Beth and the team were awesome. All Sang happy birthday. It was that moving it Brought me to tears. Can't thank Beth and team enough. They all made an old man very happy. Take care and keep safe . Food is great too. Steak was done to perfection.. xx ----------------------------------------- Back again for our Son's Birthday. A big thank you to Tilly for making the evening special. All the best.. Steve Tom Annie James and Granny. Xx

site_logo

Steve and Annie Singleton . 2024-08-09

MORE AT Google

Walked in and immediately got a table, however, we waited for over 20 minutes to order drinks and food, and more than 30 minutes for the drinks and food to come. It wasn't busy and staff walked by many times but apparently were too busy. Food was good but not exceptional, and especially for the price point. I like TGI but am not sure if I'd go again anytime soon, it's too expensive for what you get.

site_logo

Joost Meijer . 2024-08-05

MORE AT Google

Had a lovely meal here this evening. We've been coming for occasions for years but today was exceptional service. We were served by Angus (or thats the name shown on the receipt) and he was great - friendly, efficient and light hearted. A really enjoyable evening. Ribs and sesame chicken are always a winner. We'll be back for our next catch up.

site_logo

Charlotte Sea . 2024-07-27

MORE AT Google

Walked in. Didn’t look busy was told 15 min wait for a table to be cleaned and to wait at the bar. This is fine we sit down. 45 minutes passes, 10 tables cleared and nobody’s come and seated us. My partner goes and asks how long I’ll be as at this point it was near 9pm. They seated us right away after that and said sorry we forgot you were waiting. Food was bland considering we are regular customers but this time the chips were over done just tasted like batter no potato. Chicken was tasteless and my partner didn’t eat his burger. We are extremely disappointed as we are regular here but never experienced anything like this. Feel extremely let down our £70 bill was wasted really.

site_logo

Paige Scutt . 2024-07-19

MORE AT Google

Family day enjoyed with a family meal to end. Decided a visit here to satisfy everyone's individual what they fancy to eat. Mission accomplished all enjoyed their meals, and the service was friendly too.

site_logo

Debra Wyeth . 2024-07-13

MORE AT Google

Since TGI Fridays has been open, so that's the 90's, we have never had a bad meal. The food is glorious, delicious. One of my sons has worked there for many years. We have always come back. The staff is extremely friendly and always helpful, especially for birthdays! We have just had one in there today. I wish they brought back the Manhattan wrap though! An absolute pleasure!

site_logo

Annie Bevis . 2024-07-05

MORE AT Google

I had only ever been to one TGI’s before this one (and that was in America). This one had some of the same atmosphere as America- but the prices were unbelievable for what you got in return. We stayed at a nearby hotel, so checked this place out for convenience, but shall not return again with the over priced menu and drink items here!

site_logo

Gavin Badboy . 2024-07-04

MORE AT Google

Slow staff. When asked for a glass without ice, ice was served. Mentioned I asked without ice, glass was returned after ice was dumped out and dirty. Would not recommend.

site_logo

Jon Castle (JonC) . 2024-07-04

MORE AT Google

Visiting TGI Fridays in Fareham was an absolute delight! From the moment we walked in, the ambiance was inviting, the staff were incredibly friendly and attentive, and the food was simply delicious. The menu offered a great variety of options, and everything we ordered exceeded our expectations. Whether you're craving classic American favorites or exploring something new, TGI Fridays in Fareham is sure to satisfy your taste buds and leave you with a smile." friendly and attentive, and the food was simply delicious. The menu offered a great variety of options, and everything we ordered exceeded our expectations. Whether you're craving classic American favorites or exploring something new, TGI Fridays in Fareham is sure to satisfy your taste buds and leave you with a smile.

site_logo

Aaron “Ron” Milton-Eldridge . 2024-07-02

MORE AT Google

It’s ok, food is average, service is average. Hit and miss with how good the food is depending on who’s working.

site_logo

Lianne Prince-Swatton . 2024-06-24

MORE AT Google

You know what, the place was cool, made me feel like I was in a bar in America- personally I love that! Food was brilliant, I had the all you can eat sesame chicken on a Monday. Came out hot and fresh everytime-i only managed 8/9 plates of it ;) The staff were nice , the waitress was lovely, popped over and had a new plate out for me quicker than anywhere I have ever been before. To be fair kitchen were on point too! Also had a biscoff milkshake which was very nice 👌 Thank you to the team here for a nice experience will definatley be a repeat customer, wing wednesday is next on cards for me.

site_logo

littledevilchris666 Chris . 2024-06-18

MORE AT Google

Great food good atmosphere, staff really helpful. Had delicious ribs also stopped just for a drink. Recommended

site_logo

Paula Chaplin . 2024-06-18

MORE AT Google

Although Angus, our server absolutely provided excellent customer service, the food, overall was, in my view, awful. Just seemed to be “ what’s the minimum standard we can get away with” there was just nothing that inspired anything but this score. We had a variety of starters and mains plus a sundae pudding, nothing even remotely as inspiring as Angus’ customer service skills. Angus 10 food 0. Says it all really. Just shy of £300 and for me, worth, maybe £150.

site_logo

timm . 2024-06-16

MORE AT Google

The menu is so boring. Since COVID it hasn't been the same where they condensed the choice and they haven't really been the same. Same old dishes, just boring!

site_logo

Sponge . 2024-06-08

MORE AT Google

I visit TGI's every week and always really enjoy the food, and staff are amazing, always friendly and helpful.

site_logo

Derry Lyons . 2024-06-08

MORE AT Google

£20 for a burger at a chain restaurant is obscene, looked at the menu and turned back around and got in my car and went to a local pub instead

site_logo

John Robertson . 2024-05-31

MORE AT Google

Great food But way way to expensive! Everytime i go back everything goes up in price it's a rip off £40 for a mix grill no thank you lol

site_logo

Nathan Vella . 2024-05-31

MORE AT Google

If you want to sit for 45 minutes for over prices mediocre food in a grubby atmosphere this restaurant is for you. If not avoid

site_logo

Kevin Eades . 2024-05-31

MORE AT Google

Went for my daughter's birthday, the server was very friendly and helpful, nothing was a problem for him. The price is a little on the high end but the food had so much flavour and the portions are great. If you pair your visit with the rewards on their app it rounds the price off nicely. Very good visit, will be back for more.

site_logo

Oli Jw7 (Olijw7) . 2024-05-30

MORE AT Google

Very nice place. Good service, good food, the crew was singing happy birthday and it was very funny. If your around go there

site_logo

Nimrod Madani . 2024-05-30

MORE AT Google

£20 for a burger !! You could get much much better burgers on street food vans !! Also on them menu , they said meal enough for 4 person ? Well mate plate come to me and trust me ,it's even not enough for 2 person Will never come this place again !!!

site_logo

cenk polat . 2024-05-27

MORE AT Google

Really nice food and atmosphere. Came here for a work team meal and had excellent service. Prices were good too!

site_logo

Kat Claridge . 2024-05-23

MORE AT Google

Food expensive for what amounts to fancy fodder

site_logo

len larden . 2024-05-20

MORE AT Google

We visited to celebrate our daughter's Birthday, and are very glad we did. Our waitress was absolutely brilliant, food and surroundings very good. We'd definitely come back.

site_logo

chris davenport . 2024-05-19

MORE AT Google

Ordered from here half the food come my kid and brother kid didn’t get there food wouldn’t answer the phone absolutely joke

site_logo

Christopher McNair . 2024-05-18

MORE AT Google

Food and service were good enough but very expensive so would only go for special occasions and with vouchers.

site_logo

Roger Shilcock . 2024-05-10

MORE AT Google

Visited for my birthday, haven't been for about 30 years and it will be another 30 before I return. Booked a table for 7pm, waited 40 minutes to be seated. Grubby tables and chairs. Squished into a space. Toilets were disgusting but it was very busy so maybe under staffed. Food wasn't bad but nothing to write home about. Just very unorganised and slow. Over priced, would have had a similar experience in mcdonalds. I will say the staff did seem pretty stressed so maybe just a bad day ⭐️

site_logo

Jodie Richards . 2024-05-06

MORE AT Google

Service is so slow here. All the food was just disappointing, all luke warm just felt it was under the lights for ages as the chicken sesame strips were abit dry and so were the chips. When the puddings came out, 20 mins later, just didn't seem worth it. The chocolate cake sauce was all melted just didn't hold completely. Used to love going but just this time just felt it's not worth it especially how much it was.

site_logo

Dan Ward . 2024-05-06

MORE AT Google

It is the most awful meal we have ever had . It was an anniversary meal!! Food cold from the starter to the main courses ! Very expensive for what it is, No atmosphere at all . Will never go again. The nicest thing was the fresh hot chips after sending the first ones back! Don’t bother going when you walk in and it’s empty! Says it all !!! But the waitress was lovely and very helpful and accommodating

site_logo

Trish Adaway . 2024-05-05

MORE AT Google

American style diner food, server was very attentive and spot on with a few special requests. The meal was great and up to expectations cooked well with nice cuts of meat. I had the ultimate American grill which needs to be served with a coleslaw in my opinion so I requested some and it was provided no problem. An enjoyable meal.

site_logo

Sarah Beaurain . 2024-05-01

MORE AT Google

Tgi Friday used to be a great place to eat, however I would say in my opinion their quality has gone down and the prices have risen , 20 pounds for a burger , that was over cooked and dry with the roll more like a crouton , we had a shared starter with elements having to be returned as they were burnt. The service was slow at best , the floor was sticky , I will not be returning and I will simply take my business elsewhere.

site_logo

Adam Glasspool . 2024-04-27

MORE AT Google

Returned here after a few years and wanted to update my old review: the food was excellent, delicious tender ribs and the s'mores sundae was exquisite. Kids really enjoyed their meal, which was free when you get their app. Beth our server was lovely. Only downsides were the mocktails were pretty expensive for what tasted like just a glass of juice, fajitas were average, and there was a rowdy table of swearing girls nearby. It can happen on a Saturday late afternoon though. But came away very impressed. Will be back!

site_logo

Chris Warburton . 2024-04-27

MORE AT Google

I am fuming! We decided to go TGI’s for my granddaughters’ 8th birthday. They inexplicably lost our booking, but we were offered a table but not where we wanted to sit. The menu was poor and devoid of choice. They advertise kids get a meal free when an adult has a main meal, which we ordered, but we were informed that if anyone ordered from the ‘uptown’ menu that disqualified the deal. Even when confronted with me showing them the wording on their own site they were not budging! I used to go for a treat to TGI’s but never again. Overpriced and ‘tired’ restaurant. Ps we left in disgust and went to Frankie and Bennys which was superb!

site_logo

David Freeman . 2024-04-23

MORE AT Google

My 10 year old neice lives near and we like to go togetherto catch-up ....I always ask for the best table in the house, this makes my neice laugh. The food was hot and although not my usual choice I do tend to enjoy it. The staff are fabulous.

site_logo

Sam Holmes . 2024-04-20

MORE AT Google

Kids food was cold - had to re-fire. Steak had been cooked well, but left sitting too long before delivered cold. Fries were very cold.

site_logo

Shane Fenton . 2024-04-18

MORE AT Google

Very expensive meal staff very friendly and obliging

site_logo

Paul Sharp . 2024-04-13

MORE AT Google

I went to TGI Fridays for my wedding anniversary and took my kids . Loads of room and empty seats, but we were put in a corner with chairs not the buffet around the other side . WOW, quite expensive for the amount of food you actually get. Had a pesky fly that kept bothering us which was annoying. Wasn't the warmest place either. 100 pounds and we hardly ate anything, but at 20 pound for a burger you can soon rack up the bill . It was ok, but I'd rather of gone to a carvery or a pub/restaurant and had a proper meal for that money Would I go to TGI Fridays again? No. It's not for me .

site_logo

Rew Fisher . 2024-04-13

MORE AT Google

Perfect! Food was delicious! Staff were busy but our waitress was so lovely. She tended to our every need. We were a big group of 15 too. No complaints

site_logo

Kelly Ferguson . 2024-04-08

MORE AT Google

Disappointing server - almost automated in speaking . Food order was confused resulting in long wait time . Offerings generally bland in flavour . Drinks more ice than drink . Potato skins , not worth the mention , so small even Stuart Little would have been underwhelmed. Positives : *Parking *Best dish on our order was the Cajan chicken pasta . * Table and restaurant clean , quickly seated .

site_logo

Entrance Boutique . 2024-04-08

MORE AT Google

Great vegetarian options, more than the usual vegan burgers. Very attentive staff and great atmosphere.

site_logo

Sean White . 2024-04-05

MORE AT Google

If you like a dry burger and hear happy birthday being sung every 30 minutes then it the place to be

site_logo

Dave Bagg . 2024-04-05

MORE AT Google

We visited as a family and Max was very friendly and attentive throughout, food was delicious and very happy like normal. We come here a lot and always enjoy ourselves.

site_logo

Laura Ireland . 2024-04-04

MORE AT Google

Amazing service. The waitress Amber was so friendly and made my daughter’s birthday special by singing to her, gifting her a balloon crown and a slice of cake.

site_logo

Nadine Turner . 2024-04-01

MORE AT Google

Empty but still had to wait for food .Very overpriced .Never will come back

site_logo

Derek Humber . 2024-03-28

MORE AT Google

AVOID AT COSTS – TGI Fridays – Wings Wednesday Well guys here’s my experience of Wings Wednesday & My advice is avoid this place like the plague unless you want to become very unwell or worse you’ve been warned! So visited the Southampton Road Diner to have a meal with my son who’s working in the area & following sight like most of us of social media promotions decided to check the Wings Wednesday experience. Wel what can I say Warm chicken & frozen on the inside so un cooked wasn’t what I was expecting form such a brand or anywhere to be fair as this is dangerous ground for diners. Complained to our waitress who confirmed my concern with the kitchen that it was uncooked frozen & raw. Such a brand like TGI you wouldn’t expect it my advice is avoid this place & spend your money elsewhere YUK!!!!!

site_logo

Simon Papouis . 2024-03-28

MORE AT Google

The menu is much smaller than it used to be, and the atmosphere was lacking, but that may just have been because there weren't many people there. My meal of pasta and chicken was tasty and good but seemed expensive for what it was. A visit to Fridays used to be a fun treat but it seems just average now.

site_logo

Laura English . 2024-03-25

MORE AT Google

Visited at 5pm with daughter and her partner plus my granddaughter and father of my daughters partner. I last visited here approximately 2 years ago. The place was almost empty. The lady serving us was lovely but that was as good as it got. Food was cold and uninspiring. Menu was limited with ridiculous prices. I love a dessert but passed as approximately 3 items to chose from. Took my granddaughter to change her nappy at 6.30pm, the toilets were disgusting. I know it's the customers making the mess but the toilets had not been checked since 2.30pm. The whole place is run down, tired and uninviting. I won't be visiting again.

site_logo

Aileen Clarke . 2024-03-24

MORE AT Google

Went here this evening with grandparents it took over 1 hour for food to come out as "cooked fresh" whe arrived cold/luke warm. After eating recooked hot food we ordered pudding. When it came out and had a film on the chocolate sauce where it has been sat under heat lamp and the spoon was covered in the sauce. All of this happened when there was no more than 3 people.. now i know why it was so empty. Super upset with today as usually amazing at other TGIs. Also the toilets stunk of mould and very unclean overall.

site_logo

Amy McGuire . 2024-03-24

MORE AT Google

Food was bland and long wait between starter and main course

site_logo

john gooch . 2024-03-08

MORE AT Google

Really Friendly smiley staff, Good food, great atmosphere. Enjoyed a great evening.

site_logo

Pauline Clark . 2024-02-27

MORE AT Google

The chips have a Cajun coating that is not mentioned. The only thing was (I should of taken a picture but didn't) I asked for no red onion in my burger and I took a bite and saw a bit of red onion. It was like they put it on and then remembered so removed it but not all it, but concerning if it was something that I was allergic too. I didn't complain because I'm not allergic to it and it's bits I could pick out and it was busy.

site_logo

Jane Shepherd . 2024-02-23

MORE AT Google

The menu was poor, seen better selection at KFC.

site_logo

Andy Cecil . 2024-02-18

MORE AT Google

Staff are so nice welcoming had a very nice time food is good like to see more choices on the menu

site_logo

Karen Charleston was bond . 2024-02-08

MORE AT Google

Lovely decor on the in and outside of the restaurant, we were greeted and sat promptly! We both enjoyed our meals, I had the franks red-hot chicken burger but in all honesty I was a little disappointed due to the lack of Franks red-hot...I would expect either the chicken to be seasoned with it or sauce in the burger but it was just a few pieces skewered on top [which were still nice of course]. My partner had the mixed grill, it was nice but unfortunately the chicken was pretty bland, the steak was very thin and although he asked for it medium-rare it came out well done, Also the bacon chop was overly fatty. Perhaps quantity over quality with this dish? Overall the food and service was very lovely and we would definitely come again!

site_logo

Jodie Pearce . 2024-02-04

MORE AT Google

Food is overpriced and portions are certainly not in-line with pricing. Half rib portion is pathetic! Will not rush back, unfortunately!

site_logo

Brenden Fourie . 2024-02-03

MORE AT Google

Visit was OK and food of an acceptable standard. However there has been SIGNIFICANT price rises since our last visit about 6 months ago. Would estimate that everything has gone up at least 30%. Meal for 3 of us was previously about £60 - £70, this time was over £100 and we ordered less than usual. Will definitely think twice before coming back as there are many better and cheaper options available in the area.

site_logo

John G . 2024-02-03

MORE AT Google

The quality of food was OK. Won't be returning in a hurry. I had ribs was disappointing.

site_logo

Andrew laver . 2024-02-02

MORE AT Google

Excellent food and some good deals running currently. Kids loved the theme and there is a good choice of alcoholic and non alcoholic cocktails and refillable soft drinks went for 2 different parties recently staff were great

site_logo

Lee Wenden . 2024-02-01

MORE AT Google

Totally overpriced for what I got

site_logo

Jamie Mills . 2024-01-31

MORE AT Google

Excellent place for a family meal

site_logo

Brian Tucker . 2024-01-22

MORE AT Google

Had lunch today,lovely food ...Great service...thanks Tilly

site_logo

Del Scorey . 2024-01-15

MORE AT Google

If you like average food at exaggerated prices, then this is the place for you. We came here last year to celebrate my mother's birthday and they put some balloons on the table and brought a little cake and the staff sang happy birthday and stuff. This year, the prices were at least 30% more expensive, charging a whooping £3 to swap normal chips to sweet potato ones, and £9 for desert. And not even a "Happy Birthday " from the staff. I was not impressed. Needless to say I will not be going there again.

site_logo

Linda Matthews . 2024-01-07

MORE AT Google

Had our staff Christmas party here and the staff were amazing, big shout out to Tilly our server, she did an amazing job looking after us!

site_logo

Ben Killick . 2024-01-06

MORE AT Google

I used to love coming to TGIs but the service and food has fallen the past 2 times I have been.

site_logo

Andrew Walden . 2024-01-05

MORE AT Google

**EDIT** I have reached out already to the site and also responded to the survey you sent me and not heard anything back! We went for my son's 14th Birthday meal tonight and it was really really poor. The food was substandard even for the low expectations we had. The service was slow and the staff bar one were rude and disinterested. They had no Coke, Fanta or Oreos... how does that even happen at 6.45pm on a quiet Tuesday?!? The food on arrival was very hit or miss. The chicken fajitas had a 'salsa' that would have blown anyone's head off... obviously a strong chilli was used or something as was literally inedible and this is from people whom like heat! When we asked if it was OK or raised any concerns we were just told bluntly "that's how it is" not interested and not bothered. A far cry from the customer experience I remembered from the good old TGI's where customer service was key and the staff made the visit worthwile. These staff made the visit only worse. When we were asked again how things were at the end we again were met with disinterest and told thats how it is... why bother asking if your not interested in the answer! We asked to speak to the manager... after an excessive wait Georgia arrived and it was clear to see where her staff have learnt their lack of skills from... Argumentative and condescending trying to explain to us what salsa was and how the 'head chef' had been spoken to and they had all tried it in the kitchen and it was fine. There was no apology, little care and no offer of anything but an argument. Oh and when we came to pay, the card machine would not accept any apple or Google pay options, only real cards... trip to the car luckily to get the wallet. What would they have done if you only had your phone like must people do now? Save yourself the upset as it was a ruined Birthday meal which caused alot of upset, we didn't even get to sing Happy Birthday as we all just wanted to leave!

site_logo

Alice Kelly . 2023-12-21

MORE AT Google

Great food, great service and exciting atmosphere!

site_logo

Jake ER . 2023-12-17

MORE AT Google

It was ok for sure, also it was next to the hotel hahaha, staff were ok, food was warm and had some taste, overall ok, i wont run back to the place but it was ok just 🙂

site_logo

Paul Abbott . 2023-11-30

MORE AT Google

Cheap rush around service at mega overpriced menu. Came out disappointed at choice, and that being reduced, and I think inflated just because of festive season. Good concept way overpriced and under serviced

site_logo

Martin Cullimore . 2023-11-24

MORE AT Google

The Service feom the staff was good, although there were very few staff. THE ATMOSPHERE was very bland, not many dining. The food was the worst we have at a TGI Friday's venue and certainly would not return. The food was dry and tasteless. The food was obviously prepared definitely not fresh . The cheese was so dry it was lime cardboard. The pot of baked beans was so dry that could not be eaten, the loaded skins were so dry and cold. This was a birthday meal and we were all very disappointed. Would not recommend any more that is for sure.

site_logo

Carey Ely . 2023-11-19

MORE AT Google

Great food, bit pricey for the amount you got. Service was good, bit slow with the bill at the end of the night, and the atmosphere was great as usual.

site_logo

Chris Cornelius . 2023-11-07

MORE AT Google

Very good service, free parking, clean and tidy atmosphere. Abit expensive though but there are deals

site_logo

David Fleming . 2023-10-31

MORE AT Google

Haven't been to TGI'S for years, I'll be totally honest it felt like the good old days again! It was a Monday, the restaurant was busy and a great atmosphere all round. But the food was superb, again like the glory days of this golden favourite, but most of all the service was exceptional! Our waitress was really, really welcoming and looked after us all night. I will definitely be coming back soon. Can't beat nostalgia when it's this good.

site_logo

ashley plumpton . 2023-10-26

MORE AT Google

Poor food choice not what TGIs used to be

site_logo

Mark Burnham . 2023-10-24

MORE AT Google

Love this place, food is excellent and staff are so friendly. 👌

site_logo

Gemma Knight . 2023-10-21

MORE AT Google

Me and my family dinned here at on the 17th October 2023 to celebrate my 17th Birthday. I wanted to write a review regarding the exquisite experience. The food here was absolutley delicious (I ordered some double wopa burger and it was very tatsy with onion rings as a side. We decided to not have a starter and to have a main course and a desert if we fancied later on). The food was presented beautifuuly on the plate with the burger delicately stacked and set next to a substantial cup of chips. It also came with a T.G.I Fridays home made jack danials sauce. It was like dipping the fries into a small pot of paradise for the mouth and gave an excelent finish to the meal. The onion rings were impressively huge and were lovely also. We had brought a Bday cake with us and so we decided not to have a dessert which the staff were absolutely fine with. As a waiter and Barman myself I understand the stress, struggles and effort people put in to make sure that the customers were satasfied. Our waitress was very nice and welcoming who was called vicky (I think thats how it was spelt). She gave us regular check backs to ensure we were happy with the food and if we needed anything. After ordering drinks she had brought them over to the table rapidly and proffesionaly. (We each had non-alcoholic cocktalis). After the meal she brought out my Bday cake out of its box and on its stand. Candles were put ontop and lit. She requested that I stand up and made an announcement to other customers at the restaurant to wish me a happy Bday. It was great to see how much emthusiasm and effort Vicky had put into making our evening out as best as it could be and succeedd very well. Because of her outstanding extent of effort we decided to offer her a slice of the cake to have with a tea or something later on. She was very greatful and deserved it. We wanted to have a coffee each to round off the lovely evening but the coffee machine was broken :( Out of Vicky's kindness, she gave us free Nescafe coffee in a cup fro free :) We left the restaurant with satafaction and made our day. Thanks a lot and will be most deffinitely be visiting again ;)

site_logo

Marcus Ware . 2023-10-18

MORE AT Google

Arrived and greeted by very friendly staff, taken straight to my table and placed a drink order. Then waited forever for the drinks, during which time I ordered my food, from the exceptionally reduced menu, resulting in what I can only call an overpriced McDonalds with “beef sauce” tasting like a watered down stock, Drinks arrived (eventually) with lots of apologies, but over all not worth the money.

site_logo

Mike Duggan . 2023-10-11

MORE AT Google

I mean, if you have ever been to a chain restaurant, you have been to this place, good food a little bit pricey

site_logo

Mooseofmirkwood 1179 . 2023-10-11

MORE AT Google

Updating my review from two star. They had no ribs at all with no clear sign of their return. It's still a great place for celebration. Value for money has always been questionable at this place but the staff are great. I think the atmosphere is always much better on a busy night otherwise it can feel quite empty. They definitely need to play more interesting things on the TVs. Also need to update the description as it says its Southampton branch.

site_logo

Jack Ward . 2023-10-09

MORE AT Google

Very expensive for what you get. The service was 1st class.

site_logo

Tim Hitch . 2023-10-08

MORE AT Google

To expensive for me 6.50 a pint to much but lovely food

site_logo

Richard Hector . 2023-10-08

MORE AT Google

A much better and varied menu, chose spicy cajun pasta washed down with several cocktails. Very friendly and efficient staff.

site_logo

Catherine King . 2023-10-06

MORE AT Google

Similary restaurants in South East

restaurant_img
4.0

177 Opinions

location-icon168 West Street
Other cuisines
outdoor_seating_138019takeaway_138019delivery_138019

My Wife booked an afternoon tea online for a 80th birthday but it was cancelled by text on morning a couple of hours prior to the booking, have taken prepaid payment including tip and as yet not committed to refunding any money. Landline number is not working. Owner has spoken to us and claims electric company has cut them off. Still no confirmation of refund.

restaurant_img
4.0

8 Opinions

location-icon2 Warsash Road
outdoor_seating_339940takeaway_339940delivery_339940

Visited The Hook for the first time on a Friday night We were seated in an empty restaurant opposite the toilets The waitress took our orders and brought our drinks Food arrived promptly Hubby had Spaghetti Bolognese and I had Southern Fried Chicken Burger and Fries Apparently the bolognese was delicious I didn't enjoy my food the fries weren't hot Our friends enjoyed their meals and the service was good Unfortunately the pub was very rowdy and somebody fell on a nearby table and knocked the vase of flowers to the floor There was a constant stream of people often in groups in and out of the loos and the door swung shut with a massive thud every time It was extremely annoying When we left our friend mentioned getting the door sorted again He had spoken to her before and she said " I know it's meant to be fixed " It might explain why the restaurant was empty the whole time As I understand it there is an Italian restaurant round the other side we could see it's entrance across the bar I wouldn't go back

restaurant_img
4.0

67 Opinions

location-icon2 Warsash Road, Warsash SO31 9HX England
Other cuisines
outdoor_seating_253006takeaway_253006delivery_253006

I went here for Sunday roast and was left a little disappointed. The staff were excellent throughout. The roast beef was good, I had the trio roast which was with beef, pork and chicken (the chicken and pork were over done), and considering you pay more for this, I expected a larger amount of meat, instead it was a normal amount of meat but divided up into three different types of meat. Then the veg arrived and we were given the same portion as they gave to single and couple customers (I know this because I was looking around at other tables) were given but we were sharing between 4 people! Sharing a veg portion for one person between 4 meant we didn’t get much each. This I found very disappointing.

restaurant_img
4.0

334 Opinions

location-icon21 Shore Road
Seafood
outdoor_seating_145203takeaway_145203delivery_145203

One of the best fish and chips around

restaurant_img
4.0

515 Opinions

location-iconCrableck Lane, Sarisbury Green
British
outdoor_seating_100465takeaway_100465delivery_100465

Slightly off the beaten track but well worth the detour, you need a car really to get there but good free parking onsite. The restaurant was fairly quiet for a Friday night so we got a nice table in a window alcove. The meal is varied and our food was very good. I would recommend