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3,15

Based on 844 opinions finded in 2 websites

3.1Ambience3.1Cuisine2.6Price3.1Service
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First time visiting TGI Fridays and I am impressed we were aerved by Lou-Ann, amazing service through out our meal, wonderful environment and such friendly and inviting staff. Food was 10/10, can’t fault anywhere. Thank you! Will be back again ☺️

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Aimee O . 2024-08-31

MORE AT TripAdvisor

The service was great from Lou-Ann. She was very quick and attentive. Apologetic for any wait times (didn’t think we waited long at all but still appreciated). Would come again :) x

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Rosie s . 2024-08-30

MORE AT TripAdvisor

Great food/drink and our server Alex was great! Both me and my friend had the sesame chicken and we thoroughly enjoyed it! Definitely would recommend

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Louisa C . 2024-08-21

MORE AT TripAdvisor

Alex served us tonight, and was lovely, nothing was too much for him. Food was lovely. We will definitely visit again, partner really enjoyed his birthday.

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Colleen s . 2024-08-21

MORE AT TripAdvisor

We've just been here for dinner on a Monday night. We paid close to £80 for two meals, 3 drinks and a desert. Not a small sum. Food: I had a steak which was very thin. It tasted ok but wasn't worth the £30 price tag My other half had the JD chicken which was really nice but still at little pricey at £20. Service: Firstly, we were rushed to our table by someone who clearly didn't want to be there. They didn't even acknowledge us several times. At no point did anyone ask us how our meal was. We had to wait ages for the bill. So much so, we had to resort to going to the bar to pay. At this point I questioned the waitress on the issues highlighted above. I qoute "it's TGI's what do you expect.." They also said they were under staffed, but they only had 4 tables that needed serving. Hardly a big challenge and more of just an excuse. No offer of a discount on the bill If they are going to offer food at this price, it needs the service to back it up. It's not one we will be returning to.

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Jonathan Henwood . 2024-08-12

MORE AT Google

Great food, loafs of vegan options and they were super careful with making sure our friend with allergies was well looked after. Toby was a patient and very friendly server - deffo recommend!

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Sophie A . 2024-08-10

MORE AT TripAdvisor

Very disappointing. Crap quality food at ridiculous prices. Drinking glasses & our booth we sat at were both dirty. The Service and staff were great but really let down by the rest.

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Chris Cooper . 2024-07-26

MORE AT Google

Amy was brilliant and very patient with our big group

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myah obie . 2024-05-31

MORE AT Google

Great food as always and Amy L took great care and went above and beyond to make sure everything went well.

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Andrew crawford . 2024-04-10

MORE AT Google

great service, great food one of my favourite places to eat

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Michael . 2024-02-11

MORE AT Google

First time here, no waiting time. I went there with a group of 12 (adults and children), the waitress was really great (kudos for him), however the food was below average. In ordered two burgers ( the messy + the glaze chicken burger) , and both below average (The beef one was very very fatty). Our friends ordered a steak and it was dry, the fried chicken was OK. Think twice before heading to the toilets because it was really very very dirty.

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Besher Alhalabi . 2023-12-23

MORE AT Google

We booked a table and when we arrive they said it didnt arrive to the system they were overbooked and will NOT take us in… the website said was plenty of space… never again. Very rude people

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Alba M . 2023-12-08

MORE AT Google

Lovely food lovely atmosphere at this great city center venue. Would come back again in a heart beat

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Discover26170846710 . 2023-11-25

MORE AT TripAdvisor

Team went above and beyond for us as usual, loved the 241 mocktails and the meatless sesame chicken strips, will be back!

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Claire T . 2023-11-25

MORE AT TripAdvisor

Served by Josh, fantastic service, exactly how every waiter should be, made our little boy a balloon too, food was spot on as well.

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Liam R . 2023-11-18

MORE AT TripAdvisor

We was served by a lovely lady called Lou-ann. She was very polite and attentive. We sat and had a drink but decided not to eat here because its quite pricey! Possibly a recent price rise? But have had sesame chicken strips here a few times before and enjoyed them!

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Paradise62576826198 . 2023-11-17

MORE AT TripAdvisor

Shannon was really nice and accommodating to our needs even if they didn’t have the ingredients for certain drinks

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Jacob G . 2023-11-14

MORE AT TripAdvisor

Came here for a bottomless brunch for my son’s 21st. We were served by the delightful Kianti who made sure all of our needs were met promptly and with a smile. We’ll definitely be coming back.

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Lyndsie W . 2023-11-09

MORE AT TripAdvisor

Absolutely fantastic service from the team at TGI. We were looked after from start to finish by Anna and Jordan. What a credit to the hospitality industry they are. Food was great and plentiful and the pale ale is tasty. Thanks again. It’s much appreciated. Thank you

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louisg . 2023-11-09

MORE AT TripAdvisor

This place is only worth while thanks to its staff honestly. The food was a bit dearer than other local spots, but the quality was top tier. Had to thank the Chef personally, Neil and his team in there were fab, I’m pregnant and was desperately craving a sesame chicken, hadn’t had one in ages and it didn’t disappoint. Had three lovely people serving us throughout our stay, Shannon our first waitress was accommodating and lovely. Lou Anne was lively and very chatty, and Kiante was super sweet. Drinks were great and the vibes were immaculate. Honestly if it weren’t for the friendly staff the evening would have been dull. It was nice to get to chat to the chef too, you can tell the Kitchen is run exceptionally well.

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Booker D . 2023-11-07

MORE AT TripAdvisor

Came in for a light bite to each. Greeted warmly at the door and service was on point. Food was a bit more expensive than others in the area but the quality and taste was spot on. Overall no complaints to today. Server was Shannon and an absolute credit to the brand

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KhaosChef . 2023-11-07

MORE AT TripAdvisor

Great customer service, really friendly and even gave my daughter a balloon animal to match her toy

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Corey H . 2023-11-06

MORE AT TripAdvisor

Kiante was absolutely great! He was speedy with our drinks and mains and made us all cackle. Cocktails were stunning x

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amy p . 2023-11-03

MORE AT TripAdvisor

First time here - a friend and I had lunch on a Sunday. No wait times and the food came out promptly. Staff were friendly. We both ordered burgers (wagyu and vegan) As burgers go, they were average A lot of the lights were not working and we’re flickering which made the experience less than comfortable for my friend who suffers from sensory issues.

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Fahad Maniar . 2023-10-29

MORE AT Google

Kiante was amazing and his service was incredible - we love him so much and miss teaching him. Thank you so much for your service xxx

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Kezzams . 2023-10-28

MORE AT TripAdvisor

Kiante was a very attentive server - we really enjoyed our meal in Leicester. We had travelled down from Aberdeen for my sons first Leicester match ⚽️

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Dianne Y . 2023-10-23

MORE AT TripAdvisor

Becca was a wonderful waitress - thank you for making my birthday special! The atmosphere was wonderful

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Hays2022 . 2023-10-21

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Came for a friend's birthday with 20 people! Becca C and team were great and very attentive and we have no complaints. Good vegan options and great cocktails!

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Morgan B . 2023-10-21

MORE AT TripAdvisor

Absolutely terrible- went because it was my grandsons 4th Birthday. We ordered bottomless drinks & some food. They had no Coke, no hummus, no Fanta. They offered us a bottle each but they were much dearer & not on the free refill menu!! The final...

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715annk . 2023-10-16

MORE AT TripAdvisor

Great lunch and great service - even gave us a free glass of Prosecco to celebrate our wedding anniversary - thanks Trev!

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GrandTour15571510871 . 2023-10-14

MORE AT TripAdvisor

Waited long enough for the food to be serve about more than 30mins I guess. When the burger arrived, the patty was overcooked, dry and tasted chsrcoal. Fries was fine. The server is kind enough to give a balloon to my kiddo. For the steak, medium rare was like well done lol

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Ralph Andrew Bartolome . 2023-10-08

MORE AT Google

Microwave chicken in tacos, cooked several days earlier. Long white hair in food, slow service, overpriced, unhelpful management, slow to clear table. Overall a nightmare. Not worth £25. S’mores desert arrived with half missing - a cock up in the kitchen. Still charging full price....

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Sheretfamily . 2023-10-06

MORE AT TripAdvisor

We were trying a new place , it’s really good Kiante was amazing Great service given by him A credit to the team Nice decor Cocktails 😍

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T S . 2023-10-04

MORE AT TripAdvisor

Wait was nearly half an hour and said they We're cleaning tables when there were two tables in the whole restaurant being used🤬 and put on the too expensive. Terrible customer service!

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Olly . 2023-09-30

MORE AT Google

Amazing service from anna, lovely person and very fast with our order! Will be back soon, one of my favourite spots in leicester

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Amy B . 2023-09-28

MORE AT TripAdvisor

Had the wall to wall chicken, it was delicious and messy luckily they provided plenty of wet wipes which were helpful. 9/10.

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Vacation28642650006 . 2023-09-25

MORE AT TripAdvisor

Had a terrible experience in what is usually a good restaurant chain...no beer atleast 3 things missing on the menu no wonder the place which is huge was empty bar 3 tables...the staff were pleasant enough but when the food did out it was burnt...

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636ravib . 2023-09-23

MORE AT TripAdvisor

The food was absolutely spot on. The manager "Reece" was fantastic that evening. Was present throughout our entire visit, really grateful to have our business. We left very happy and satisfied.

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Eddie W . 2023-09-16

MORE AT TripAdvisor

Food was very tasty, service was quick and friendly. Kiante couldn't have done enough to make sure we enjoyed our evening

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Departure23599647729 . 2023-09-16

MORE AT TripAdvisor

Good service, nice food, clean, great atmosphere! Staff are all very friendly and helpful, we will be returning again soon

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Charlie1985 . 2023-08-29

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A zero star would be most suitable. Visited Friday evening, we had a group booking of 10 people. When we arrived they said they were unable to do one large table and had to split us.. we was disappointed but agreed as what other choice did we have? 20mins after seated we had to flag staff to order our drinks.. 15 mins later they arrived. We thought well with only 2 staff on maybe as people started to leave our service would speed up.. it didn’t. 20 mins later We had to flag staff to order food… 20 mins later that arrived.. My steak was over cooked liked a tough leather so I returned it for another which arrived better cooked however it was still like leather and bland. The large mushroom was raw. Many others in the group were unhappy with their food. The staff were clearly unhappy and did not want us there. Which is fine as none of us will ever return.

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Shane B . 2023-08-26

MORE AT Google

Great food and service. Was really busy and the staff were flying around. A few awkward guests having a moan about how busy.

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willsU5126JC . 2023-08-25

MORE AT TripAdvisor

Tried to visit the restaurant in Leicester with two kids. Was told that the area they segregate/put high chairs in was closed so they couldn’t seat us. The restaurant was almost empty and staff and manager were so rude as they busy discriminating against our...

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Sam H . 2023-08-25

MORE AT TripAdvisor

Our server Toby was lovely, however he was swamped. There were not enough serving staff to keep up with orders, and only one member of staff behind the bar - the restaurant was probably at quarter capacity, so the acoustics of the music bouncing around...

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Emily K . 2023-08-20

MORE AT TripAdvisor

Our server Lou-Ann was brilliant, funny and nothing but polite and accepting. She was the highlight of our dinner. Will return because of her!!!!

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Demi P . 2023-08-11

MORE AT TripAdvisor

Lou-Ann was our server and nothing but polite and friendly and always puts you at ease and helps with your orders and laughs along with you! Totally would come back anytime she’s on

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Charlie P . 2023-08-11

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The food was wonderful and Kira was a kind and tentative server who was extremely helpful. All team on the shift we a pleasure to meet and all were happy to lend a hand!

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april_hancox . 2023-08-09

MORE AT TripAdvisor

We went as a work do and had our table booked for about 8:30/9 when we got there we stood waiting to be sat for about 10 min and had to go ask someone ourselves, there was only one other table in however we didn’t...

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lt768 . 2023-08-08

MORE AT TripAdvisor

Kiante was amazing So lovely and attentive Credit to the team Great experience Makes us want to return

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S S . 2023-07-30

MORE AT TripAdvisor

Went into TGI Fridays for a first date, and the service was amazing. They treated us so well that we will surely coming back soon

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For V . 2023-07-30

MORE AT TripAdvisor

Very disappointed by how dirty the place was. We had to send our side plates back three times (!) as each time they came out with ketchup and old bits of lettuce on them. Instead of checking the new plates were clean first, the waitress...

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Emma M . 2023-07-21

MORE AT TripAdvisor

Kiante was the best server. Literally the best 20th birthday ever, great brunch great food great cocktails and gorgeous cake. Thanks my guy Kiante you're the best x

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Lily G . 2023-07-12

MORE AT TripAdvisor

Was served by Kiante, had an absolutely fab time. Service was quick and enjoyed a lovely birthday brunch. Food was spectacular and chips were the highlight of the evening. Would definitely go here again

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Jamie T . 2023-07-12

MORE AT TripAdvisor

Great bottomless brunch, really enjoyed it and thanks to Shannon for looking after us. Great time, will definitely be back!

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Rahel m . 2023-07-08

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This place is great for taking the kids, some colouring sheets and a free kids meal offer is definitely makes it worth whike

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siri p . 2023-07-06

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Came for a birthday bottomless brunch and it was excellent! Served by the amazing Shannon who made sure she was having a great time througout

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lesley f . 2023-06-25

MORE AT TripAdvisor

Went for the bottomless brunch with friends and it was really good. Better amount of food than other places, plus the drinks are a lot better to

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janet p . 2023-06-24

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Very busy, but the food was nice and the service was attentive. Had the ultimate burger, it was very good

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john p . 2023-06-18

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The sesame chicken is worth the visit alone. They do 2 4 1 cocktails which is a fairly standard offer, but the cocktails are a lot better than other places, so worth it

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larry B . 2023-06-17

MORE AT TripAdvisor

The perfect place to celebrate a birthday. I went for my twins’ 14th birthday and it was as fun as ever being sung to! Thank you 🥳

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Sara M . 2023-06-17

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The servers really look after kids, saves me a job! Good food and a friendly environment, great all round

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P2011USjamess . 2023-06-11

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Enjoyed the chicken pasta - It was super hot weather and the aircon and refills on the drinks were working well

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leigh D . 2023-06-11

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The place was clean, not too busy at noon and we were served really fast. We have a great server, Shannon, who really went above and beyond with my young son (age 2). Food was great too

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881hayleya . 2023-06-10

MORE AT TripAdvisor

Our waiter Kiante was friendly and approachable and the food was great. Overall excellent service!!!

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Thivakar S . 2023-06-08

MORE AT TripAdvisor

Really lovely food, great service all very friendly. Even brought a balloon dog for the little one in our group, really lovely touch!

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Anne L . 2023-06-04

MORE AT TripAdvisor

Great meal and perfect for our daughters 8th birthday. Harrison was fab and looked after us really well! 😃

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Julia1245 . 2023-06-03

MORE AT TripAdvisor

Fab service from Lou-Ann who went above and beyond to serve us. A real asset to TGI Fridays. Thanks for making our experience a positive one

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Ruth R . 2023-06-02

MORE AT TripAdvisor

Fab service from Lou-Ann. Absolute credit to TGI Friday’s. Went above and beyond to help and make our experience positive Thanks

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ruthrQ2806LF . 2023-06-02

MORE AT TripAdvisor

Had a lovely bottomless brunch! Jack was very friendly and welcoming. The food and drinks were lovely I’d definitely return

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_louise_09876543356 . 2023-06-01

MORE AT TripAdvisor

Place was empty, told we would have to wait 5 mins for a table, the place was empty??? Finally got seated 10mins then waited to be served, 20mins had to ask for some one to serve us. Crazy when the plane was empty maybe 4...

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Storyteller380880 . 2023-05-29

MORE AT TripAdvisor

The place has huge potential to be like every other Fridays I’ve been to and loved it but they seriously need to work on the management. HIRE SOME MORE WAITERS YALL UNDERSTAFFED. Our poor waiter Kiante gave us the best service he could with the...

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43jonnyl . 2023-05-28

MORE AT TripAdvisor

Amazing service from kiante, drinks and food were beauttttt !! Bottemless brunch is a must if you love cocktails and picky bits !!

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Kylie f . 2023-05-27

MORE AT TripAdvisor

Came here for drinks and it was so nice. Lovely drinks and great service from Kiannte! Would visit again :)

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Mollie N . 2023-05-27

MORE AT TripAdvisor

Review: A True Gem of Politeness - Anna, the Exemplary Waitress The waitress, Anna, at this restaurant was an absolute delight. Her impeccable manners and genuine warmth made the dining experience truly enjoyable. From her attentive service to her exceptional attention to detail, she exceeded...

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Paris L . 2023-05-27

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Kiante was our server, he was so lovely and easy going really made the experience:)! will definitely be coming again!!

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molly b . 2023-05-27

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Very fun, nice staff, very friendly establishment that I felt at home in, loved the chicken strip appetiser, lovely decorations inside, very lovely waiter, Kiante was very on top of our needs, amazing attitude, amazing service and was very lovely towards us and friendly, thank...

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Xavier B . 2023-05-27

MORE AT TripAdvisor

Kiante was a great server! Had a lovely lunch. Great time! The sesame chicken is really good! Will come back

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Jaime B . 2023-05-27

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Cold, overpriced starters and as for the dinner, it was absolutely disgusting. I had chicken quesadilla there was barely any chicken in fact it was that little it just tasted like cheese and onion quesadilla when I approach staff one said to me well it...

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TinaB3435 . 2023-05-24

MORE AT TripAdvisor

My daughter had a large family meal of 17 of us. Rebecca s looked after us brilliantly! Thank you!xx

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Rachaelhill15 . 2023-05-21

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Amazing food, great desserts. Delicious cocktails, good service, the birthday celebration was fun and made my friend feel super special.

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Roxy M . 2023-05-21

MORE AT TripAdvisor

enjoyable environment, friendly staff, good food. my cousin fainted and the staff were quick to help

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Isabelle B . 2023-05-21

MORE AT TripAdvisor

Great for casual food and drink ! Nice atmosphere Good customer service Finally…. Excellent drinks!

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Legion L . 2023-05-20

MORE AT TripAdvisor

Popped in for a bit of lunch on a Saturday, looked fairly busy. Food and drinks were lovely and the service was great, bonus!

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JamesConnor67 . 2023-05-20

MORE AT TripAdvisor

Kiante was cheerful and friendly and made sure we had everything we needed. Made my birthday feel special

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328ellr . 2023-05-20

MORE AT TripAdvisor

Food was okay, had better, the salad had been blended so much it was more like a green bowl of coleslaw. Service was decent (be served by Rebecca S)

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Dropdeadway . 2023-05-20

MORE AT TripAdvisor

Amazing food, even better service. Our waiter Kiante was dead lovely and helpful, couldn’t have asked for a better experience.

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Daniel W . 2023-05-19

MORE AT TripAdvisor

Kiante was the best. Top server. Deserves a 400% raise. Looked after our table and made a sick balloon hat

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06Bgibbon . 2023-05-19

MORE AT TripAdvisor

If any senior management who have genuine interest in the TGI brand and its values, they should visit this Leicester restaurant to see the effect on how not to run a restaurant. We had three Waiters / Waitress between 5 - 6pm, presume shift change...

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chriscO4568KC . 2023-05-08

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All good was burnt ordered a full rack of ribs only got half the lady said she’ll cook more but it’ll be another 20 minutes fajitas were burnt and dry. Children’s meal big but not very nice the child refused to eat the food here

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Justice W . 2023-05-03

MORE AT TripAdvisor

I walked out in the end. I had a look online to check they had a decent selection of vegan options and did have quite a bit of choice. Looked good. But when we tried to order they said they had nothing vegan available. No...

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Calli R . 2023-05-01

MORE AT TripAdvisor

We had a 20 min wait but there were many tables free?? The toilets are disgusting! The food was good though.

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richardjN2768MW . 2023-04-24

MORE AT TripAdvisor

Came to TGI Fridays in Leicester Highcross for a quick bite to eat, we were served primarily by Kiante and Anna who were both very lovely and welcoming! The food other than my fries being dry was lovely and would definitely eat here again! Drinks...

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sofellexo . 2023-04-09

MORE AT TripAdvisor

Not sure why we had to wait for a table when we booked in advance and there were loads of empty tables? Food in my opinion was poor quality. Forgot they sing happy birthday minimum 3 times during a visit. 2 4 1 cocktails good.

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HolliesAdventures . 2023-04-08

MORE AT TripAdvisor

DO NOT RECOMMED! DO NOT GO!!!! What a disappointment! Went a good 6 years ago hated it, came back still hated it. Staff are moody. Waited 10 mins for a table even though 80% of the restaurant was empty. Was never asked if all was...

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TooHonest4 . 2023-04-05

MORE AT TripAdvisor

Possibly the worst experience I have had at a TGI Fridays. On had to wait 45 minutes for staff to come over and take drinks orders on a quiet Wednesday Night. Food took almost an hour to arrive although it was sat on kitchen overpass...

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nikg529 . 2023-03-29

MORE AT TripAdvisor

This was my first time in many years and I was appalled , little things all through the meal left me not wanting to return Prosecco glass absolutely filthy , dirty nappies in the toilet , Not enough staff , food left under the heating...

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FoxyVale74 . 2023-03-20

MORE AT TripAdvisor

Not one to complain in a hospitality environment when it’s notorious for being challenging and stressful. However the restaurant really does lack potential. We live over an hour away and for a city break we looked at restaurants within the city and the food and...

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molliemaer2023 . 2023-02-17

MORE AT TripAdvisor

Couple having had commitments in the City decided to try early evening. window seat a table for 4. Made very welcome drinks and order taken all staff attentive without being overbearing. Food came quickly piping hot,chicken strips in sauce coated in sesame seeds accompanied with...

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micky1237 . 2023-02-02

MORE AT TripAdvisor

i hate complaining as i’m a waitress myself, but this was just awful. our waiter (tall man with a beard) was lovely and very apologetic, but the experience itself was not good. we were told by the manager (i presume) that it was a 20...

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Robyn B . 2022-12-18

MORE AT TripAdvisor

Left waiting at the entrance for far too long, restaurant not particularly busy and staff not interested, walking around chatting. Eventually seated and again left for far too long, restaurant itself very cold (maybe saving on utility bills?) had to ask to order. Our server...

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Daniel C . 2022-12-18

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